CMC helps IOCL build satellite based

fuel pilferage prevention system

Overview: IndianOil Corporation Ltd. is Indias largest commercial enterprise and is an
Indian state-owned oil company with its headquarters in New Delhi, India. The company
is the worlds 83rd largest public corporation, according to the Fortune Global 500 list,
and the largest public corporation in India when ranked by revenue. Indian Oil Group of
companies own and operate 10 of Indias 20 refineries. IOCL operates the largest and the
widest network of fuel stations in the country.

IOCL operates the largest and the widest network of fuel stations in the
country. In effect, it is completely dependent on its transportation system,
to make the product available at various locations. IOCL was facing a huge
challenge in tracking unauthorised halts and route diversion of oil tankers.
The tankers were not following the assigned route. Therefore, they decided
to implement a Vehicle Tracking System in all its White oil tankers for delivered products. It wanted a reliable and established IT company to implement
this project countrywide. It chose CMC as the service partner because of its
nationwide support facility and prior experience in similar projects.

Business Challenge
IOCL was facing a challenge in tracking unauthorised halts and route diversion
of oil tankers. It was not able to identify possibilities of pilferage and adulteration of fuel in transit and find the exact location of the venality. Adulteration
and pilferage of fuel was a major concern with the company as it was affecting
their reputation as well as profit margins. It wanted to monitor Tank Truck (TT)
movement from the loading depot or terminal to the retail outlet/consumer
outlet. Besides online tracking of movement of Tank Trucks (TT), it wanted
replay of location, exception generation due to unauthorised stoppages and
route deviation, as well as speed violation reports to prevent pilferage of oil
during transportation. Therefore, it decided to implement a Vehicle Tracking System in all its oil tankers. It wanted a reliable and well-established IT
company to implement this project countrywide and hence, chose CMC as the
solution provider.

How we helped
CMC conceptualised, designed, developed and successfully implemented the
Vehicle Tracking System (VTS) on the tank trucks (TT). It provides facilities
for online tracking of movement of Tank Trucks, replay of movement of TTs
based on historical data to detect exact location of unauthorised halt and route
deviation, and exception generation for unauthorised stoppages and route
deviation in case TTs are not adhering to assigned routes. CMC mounted VMUs
on 20000+ tankers reporting to 120 IOCL depots across India. It is first of
its kind IT solution implemented in India. VMUs also monitor speed and raise
alerts for speed violation which is important for safety as the tankers carry
inflammable material. CMC arranged third party inspection of vehicle mounted units, servers and peripheral hardware for unbiased quality checks. CMC
customised software and reports of the VMUs as per the location requirements.
It provided training to IOC personnel and tank truck drivers for effectively
using the VTS.
Also, CMC helped in procurement, supply, installation of licensed software
and GIS maps. It conducted physical route survey to chalk out an effective

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route plan for tank trucks. Route map was generated for more than 2.8 Lac
kms across the country for all the authorised routes connecting retail outlets/
consumers outlets with depots.
IOCL is now able to monitor unauthorised halts after the implementation of
VTS and since then route deviations have reduced considerably, reducing the
risk of oil pilferage and adulteration. Moreover, they are able to monitor if
the product has been delivered on time. They get a real-time report of the
movement of the tank trucks and are able to predict their arrival at various
locations. Value added features like SMS integration for sending exceptions
to IOCL designated officials was introduced which helped in taking timely
action in case of delays or exceptions. IOCL is also benefitting from another
value added service of automatic letter generation to transporters which help
in mass announcements and notifications.

Benefits to the client

1. Innovative technology: CMC provided state-of-the-art technology to IOCL
by developing and implementing VTS, the first of its kind in India. It conceptualised, designed, developed and implemented GIS based Vehicle Tracking
System to track the movement of oil tankers. It also helped to design route
map of tank trucks for 2.8 Lac km with Auto Route Generation tool. IOCL
also received value added services like SMS for exceptions and automatic
letter generator for all the distributors which made the operations and decision
making faster.
2. Real-time update: IOCL started getting real-time update about the
location of the oil tankers. They were able to monitor speed violations, route
deviations, and unauthrorised stoppages. This resulted in avoiding pilferages
and adulteration during transportation.
3. Services across India: CMC has a strong support facility across India. It
provides support services to the 120 locations of IOCL through length and
breadth of the country. It has deputed engineers region wise to mount VMUs
in the tank trucks at the remotest of the locations.
4. Highly accurate maps: CMC provided high accuracy maps as per
Geological Survey of India for each route and customised it to indicate depots,
terminals, LPG bottling plants, lube godowns, lube plants, drum filling plant, LPG
distributors, AFS, consumer outlets, and other key land marks, including
other Oil companies and retail outlets on the route. This helped in creating an
effective route plan for the oil tankers.

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5. Complete control: IOCL was able to centrally monitor the movement of

all the oil tankers. It was able to exercise complete control over the business
environment with centralised monitoring system through central application
server, database server and communication server. It was able to manage distributors as well as vehicles across India with a uniform tracking system which
gave real-time update about the location of the tankers. This helped in getting
updates about the arrival and delivery time of tankers as well as exceptions in
the authorised route.

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Client testimonial
We are pleased to inform you that your team completed the installation/
commissioning and route uploaded work before time and got no.1 position to
complete the route creation/uploading. Now we are at no. 3 position among India
for TTs tracking also. We appreciate whole CMC Team for their excellent support.
We sincerely appreciate the coordination / management of the CMC team and
hope to get similar services in future also.
Shashank Shekhar
Sr. Manager (Operations), IOCL, Jaipur

We would like to express our

sincere thanks to CMC Ltd for VTS FM
Support service. Due to the CMC teams
hard work and excellent follow up with
our nodal officers at 8 locations under
UPSO-II we could achieve tracking of 100
per cent Tank Trucks (TTs) at UPSO-II
locations. The team has demonstrated
their best ability to deal with day-today problem solving of our locations in
regard to VTS implementation and
monitoring. This certificate is being issue
for recognition of the FM Support team of
UPSO-!! for their excellent performance.

The team has demonstrated their best

ability to deal with
day-to-day problem
solving of our locations in regard to VTS
implementation and
monitoring.

Pradeep Singh Jangpangi

Sr Manager (operations), IOCL, Noida

We would like to express our sincere thanks to CMC staff for their sincerity, hard
work, devotion, association and rendering help on day-to-day basis for installation and commissioning of Vehicle Tracking System in IOCL, Lucknow. We wish to
receive similar kind of service from you and your team members in the future also.
RK Srivastava
Cheif Manager (Operations) and Shubhra Dutt, Deputy Manager (Operations)
IOCL, Lucknow.

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About CMC Limited

Incorporated in 1975, CMC is a pioneer Information Technology solutions
provider in India (CMC Ltd is listed on NSE and BSE with symbol CMC) and
is a subsidiary of Tata Consultancy Services Limited, Asias largest software
Company. Operating out of 18 offices and 180 service locations in the country,
CMC employs over 10,000 people and has a wholly owned subsidiary in USA
called CMC Americas, Inc.
CMCs vision is to operate globally and bring the benefit of Information
Technology to improve the productivity of its customers and the quality of
its customers products and services. CMC combines horizontal expertise in
Information Technology with its vertical experience developed by working in a
wide range of Industries.

For more information contact:

Email: info@cmcltd.com
Website: http://www.cmcltd.com
Corporate address:
Global Head Marketing & Strategic Communication
CMC Ltd.
CMC House, C18, Bandra Kurla Complex, Bandra East,
Mumbai, 400051
India

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