Professional Documents
Culture Documents
Place: Kollam
Date:
ACKNOWLEDGEMENT
First of all I wish to express my deep gratitude and thanks to God who helped
us in completing the organization study successfully.
I shall remain grateful to. Mr.:BSS IT MISSION
THYACDU for his amble guidance and encouragement for completing the
organization study. I am also extremely grateful to faculty member for their valuable
suggestions and advice regarding this work. I also express my profound gratitude to
project guide .,Sr. Manager, HRM for his valuable guidance and
timely advice and well-wishers for Encouragement given to us during the course of
the project. It is my pleasure to express a deep sense of grateful to
.,
Sr. Manager, Safety & Environment Department & MIS without his
untiring efforts and tremendous background information this work would not have
materialized. I express my sincere
Thanks to all the staff of ALIND LTD for their co-operation during my study
in the company. Last but not least we thank my parents and for all their moral support
and help, they had given to me.
CONTENTS
I.
II.
III.
IV.
V.
VI.
VII.
VIII.
IX.
Introduction
Industry Profile & Company Profile
Product Profile
Functional Departments
Personnel Department
Production Department
Commercial Department
Civil Department
SWOT Analysis
Findings & Suggestions
Recommendations
Conclusion
Appendix
Bibliography
INTRODUCTION
O r g a n i z a t i o n s t u d y d e a l s w i t h c r i t i c a l e v a l u a t i o n a n d a n a l ys i s
of
all
the
aspects
of
unless
i n d i v i d u a l s a r e m o t i v a t e d t o p e r f o r m e f f e c t i v e l y, t h e y m a y
n o t a c h i e v e t h e l e v e l o f performance that is desired to them. Managerial
people
are
always
facing
the
problems
potential more
motivating
effectively
and thereby permit the desired goals of the organization and the needs of
employees to be achieved. The purpose of motivation is to create conditions which
people are willing to work with zeal, initiative, interest and enthusiasm so that the
goals of an organization are achieved effectively. L e a d e r s h i p i s m e a n s o f
directing. It is the ability to influence a group towards the
achievement of goals. It is the human factor that helps a group identify where it is
going and then motivate it towards its goals. Without leadership, an organization
would be only a confusion of the people and machines. Training makes a very
The study was limited, because the time period allotted was not sufficient to
conduct a thorough study on the functioning of the organization. The employee of the
various departments was not able to spend enough time in explaining the functions of
their department, as it affected their work schedule. Respondents were reluctant to
reveal complete details. This lack of knowledge of the respondents and the bias of
them has acted as a hindrance to the study.
INDUSTRY PROFILE
&
COMPANY PROFILE
Indian steel industry plays a significant role in the countrys economic growth.
The major contribution directs the attention that steel is having a stronghold in the
traditional sectors, such as infrastructure & constructions, automobile, transportation,
industrial applications etc. Moreover, steel variant stainless steel is finding innovative
applications due to its corrosion resistive property. India is the fifth largest steel
producer at the global front and struggling to become the second largest producer in
the coming years.
The country has acquired a central position on the global steel map with its
giant steel mills, acquisition of global scale capacities by players, continuous
modernization & up gradation of old plants, improving energy efficiency, and
backward integration into global raw material sources. Global steel giants from across
the world have shown interest in the industry due to its phenomenal performance. For
instance - the crude steel production in India registered a year-on-year growth of 6.4%
in 2010 and reached 66.8 Million Metric Tons.
India has emerged as the fourth largest steel producing nation in the world, as
per the recent figures release by World Steel Association in April 2011. In 2010, India
was the 5th largest producer, after China, Japan, USA and Russia had recorded a
growth of 11.3% in steel production as compared to 2009. Overall domestic crude
steel production grew at a compounded annual growth rate of 8.4% during 2005-06 to
2009-10. The Indian steel industry accounted for around 5% of the worlds total
production
in
2010.
new research report Indian Steel Industry Outlook to 2012 says that the,
Indian crude steel production will grow at a CAGR of around 10% during 2010-2013.
Moreover, with the government proactive incentive plans to boost economic growth
by injecting funds in various industries, such as construction, infrastructure,
automobile, and power will drive the steel industry in future. The report also reveals
that, steel consumption in India is expected to grow significantly in coming years as
per capita finished steel consumption is far less than its regional counterparts.
The demand for steel in the country is currently growing at the rate of over 8%
and it is expected that the demand would grow over by 10% in the next five years.
However, the steel intensity in the country remains well below the world levels. Our
per capita consumption of steel is around 110 pounds as compared to 330 Pounds for
the global average. This indicates that there is a lot of potential for increasing the steel
consumption in India.
Domestic crude steel production grew at a compounded annual growth rate of 8.4% in
the last few years.
Crude steel production capacity of the country is projected to be around 110 million
tonne by 2012-13.
222 Memorandum of Understandings (MOU) have been signed with various states for
planned capacity of around 276 million tonnes by 2019-20.
Investments at stake are to the tune of $187 billion in the Steel sector.
Increase in the demand of steel in India is expected to be 14% against the global
average of 5-6% due to its strong domestic economy, massive infrastructure needs and
expansion of industrial production.
Target for $ 1 trillion of investments in infrastructure during the 12th Five Year Plan.
Infrastructure projects (like Golden Quadrilateral and Dedicated Freight Corridor) will
give boost to the demand in the steel sector in near future.
Projected New Greenfield & up-gradation of existing Airport shall keep the
momentum up.
COMPANY PROFILE
COMPANY NAME :
OWNER
Government of Kerala
LOCATION
Valanjavattom
FULL ADDRESS
CHAIRMAN
DIRECTORS
MANAGING DIRECTOR:
Mr. N VIJYAANAND
AUDITOR
Chartered Accounts,Trivandrum
facility based on Waste Heat Recovery from rotary kilns, washery rejects and coal
fines, which is being expanded toalmost 300 MW by next year.
Strategic Intent
The Mission, Vision and Quality Policy of ALIND ltd are stated as follows:
Mission
To provide full employment to its employees & to keep financial stability of the
concern
Vision
To increase its production as double and to attract more customers.
PRODUCT PROFILE
Every product has at least one USP, which can become its strongest point-and
help the product sell more. The USP helps you position yourbrand distinctively.
Another important component in fostering a marketing style is Value Addition and
Hot rolled parallel flange beams and column are most sought after sections by
structural engineers, architects and construction companies the world over.
Advantages of using Parallel Flanges Beams and Column over ISMIB-
Fire safety-everyone knows material weaken in fire, yet ALIND ignore this fact in
design calculation. These are based on the strength of structural members at 20 degree
C, and not on their reduced strength at elevated temperature of 600, 800,1000 degree
C or more.
everyone knows material weaken in fire, yet ALIND ignore this fact in design
calculation. These are based on the strength of structural members at 20 degree C, and
Sheet piles for first time in the country. The agreement covers know-how transfer
encompassing steelmaking, secondary refining and continuous casting up to rolling
and finishing of long, rails and universal beams; deputation of NKK multidisciplinary
specialists at the ALIND plant; and training of ALIND personal at
NKK steel works in Japan.
Advantages:
With the availability of 120 m long rails, there will be drastic reduction of weld
population in Indian rail tracks (from 160 welds per track km presently to 17)
resulting enhances safety and cost reduction. The performance of Indian Railways
would improve on account of enhanced safety, increased reliability, comfort and
prolonged rail life.
and quality requirement. The quality assurance system of ALIND today is certified by
BSI-London for Quality BS:EN 9002:2000 and BS: EN 14001:1996 for
Environmental Management System. Besides autonomous responsibility for selfchecking, wherein products are qualified by self-certification, i.e. extensive internal
and external inspection in conformity with customer requirements; we also follow the
system of approval by third party inspections prior to dispatch.
Today, the standard requirements of rails must meet the operating needs ofthe
railways for at least 20 years. It is this stringent quality norm which guides the
company to manufacture products of high standards, placing ALIND at the forefront
in the supply of rails.
Specifications of Rails:
ALIND rails are being rolled to different sections ranging from BS-75R (37.1
Kg/m) to UIC-70 (70 Kg/m): conforming to Indian Railways as well as
internationalspecifications. Rails can be supplied in customized finished lengths
ranging from 13 m to 120 m and flashbutt welded rails from 240 m up to 480 m. Some
of the important specifications are listed below:
9. BS-75R 37.1 B
ORGANIZTIONAL
CHART
DEPARTMENTS
Personnel Office
The Personnel Office deals with recruitment. Wage administration, promotion
and industrial relations, disciplinary actions etc. The employees are appointed through
Pecan employment exchanges. The additional employees required are taken as
apprentice or on contract basis. Selected persons could get 6 months training
efficiency in concerned on the supreme quality while selecting managerial staffs.
Presently there are145 permanent employees including the managers and engineers.
Out of which 131employees are presently working and the rest 14 are on deputation
and on long leave. The temporary posts consist of more than 100 apprentices and
contract based workers. Contract based workers consist of former employees who
took VRS from the company and external persons who are expert in this field. The
peoples recruited could get training and also various seminars and classes are
conducted.
Functions
To recruit right kind of persons for the right job at the right time.
To arrange for training programmers.
To evaluate performance of the employees.
To the handle the grievances of the employees.
To provide welfare facilities to the employees.
Provide and maintain safety measures.
Formulating policies
Statutory Labor Welfare Facilities provided (Personnel Office) in ALIND Ltd
Canteen Facility
The Company provided a canteen for its members. Here foods are provided at a
rate of Rs 8 per day for permanent employees. Working time of canteen is 8 hours.
Medical Facility
The company arranges medical checkups for all employees once in a year.
Health data cards are then issued to all the employees. The medical facilities are
provided to employees as well as his/her family members.
Risk Allowance
When an employee meets with an accident, during employment for the
disablement compensation is paid as per the rules of the Workmen Compensation Act.
In addition to the ALIND LTD allows an excreta payment of loss of wages i.e., 50%
of the (basis DA) due to such accident.
Recreational Facility
Recreational club is organized in the company premises and Rs 10/- per month
are revised from each employees.
A well functioned time keeping system is used by ALIND ltd for proper time
keeping. For this purpose an electronic punching system is maintained by the Time
Office.
Overtime Allowance
Overtime will be paid at double the normal wages. (Basic + DA) to all the
eligible staff and workers for those who are engaged in overtime
Leave Facilities
a)Casual Leave-15 days in a year b)Earned Leave-30 days in a year c)Medical
Leave-7 days
Conveyance Allowance
Officers who have put in a minimum of 15 days attendance in a month will be
eligible for getting an conveyance allowance amount of Rs 400/-
Establishment Section
All the wages, salary, administration and labor welfare facilities are controlled
by establishment section in ALIND LTD .
Gratuity
The payment of gratuity act 1972 has been amended by the payment of gratuity
(amendment) act 1987. This came into force from 01-10-1987. Maximum salary taken
will be Rs 3500 for gratuity calculation. In the amendment act of 1987, the maximum
amount of gratuity payable to the employees will be Rs 3.5 lakhs. It is given for good
faithful service and efficiently rendered to whole time employees of the company.
E.S.I
The employee of the ALIND LTD covered by the ESI Act and contribution is
deducted from the employees salary since 01-11-1992. Employees whose salary
does not exceedRs10000/- per month are covered under this act. When employees are
registered with ESI, they are entitled to get the following benefits from ESI:-
Sickness Benefit
7 days full pay or 14 days half pay sick leave can be availed by the employees
at any time. If more than 30 days leave is required, medical certificate from an
authorized medical attendant should be produced.
Disablement Benefit
An injured person is given free medical treatment and all the expenses incurred
by him. The total expense in connection with the treatment will be reimbursed.
Dependent Benefit
Legal heirs of the employee get the dependent benefit after his death. Main
dependent are job and compensation.
Maternity Benefit
Women employees shall be allowed maternity leave with full pay for 90 days
after the date of confinement. In addition, one month leave with wages is also allowed
to the employee who suffers diseases arising out of delivery.
Funeral Benefit
For the funeral of employees, the funeral benefit provided is Rs 1000/-
Provident Fund
According to employees Provident Fund Act 1952, the employees of the
company are entitled to contribute a certain percentage of salary or wages to this fund.
The rules followed in ALIND LTD are known as Employees Provident- Fund
Rules. The fund shall deem to have been established on and from 16th
February 1956. A worker is eligible to get Piffle he had completed continuous
six months of regular service or 120 days during the period of 12 months. Under this
scheme, repayable loans are available to employees in liberal terms. As the scheme is
recognized, employees get benefit in income tax also.
Bonus
Bonus is paid in accordance with the guidelines issued by the government from
time to time. An employee whose salary is less than Rs 2500/- per month is eligible to
get bonus. 8.33% of the total salary is the minimum bonus to be paid.
Uniform allowance
Provided to workers is Rs 525/-, once in 2 years.
Footwear Allowance
Footwear allowance is provided to the workers in the spot welding shop, paint
shop, mechanical maintenance shop etc. is Rs 425/- in every 2 years
FINANCE DEPARTMENT
TAX:
ALIND ltd has to pay the following taxes:Income tax.
Sales tax.
Excise duty.
Educational cess.
The sales tax charged per meter in Kerala is at the rate of 12.5%, whereas, if
sold to other states outside Kerala, the rate is only 4% per meter (i.e., Central Sales
tax). Educational cess is 2% on the excise duty. Presently, the excise duty is 16% on
one meter and the educational cess 2% of the 16%.
Job Card:
It is used to calculate the quality of products individual production time. The
important registers maintained by the finance are given below:
Purpose Journal.
Sales Journal.
Payroll.
Sales:
Invoice generation.
Billing
Collection
Debtors ledger.
Costing:
Each product is having a separate section. It sets the cost of that which issued
by commercial group to add profit margin to set the price.
Establishment:
This section is responsible for cash disbursements and payment. It handles all
the payment said to the employees.
Benefits:
Medical reimbursement
Provident Fund
Incentives
Bills payable:
This section handles the payment to be made to the suppliers once the SRV
(Store Receipt Vouchers), PO (Purchase order) and invoice are received, cross
verification of the PO terms, quality and quantity assurance with the SRV and invoice.
Once all the claims are found satisfactory, the payment is issued as per the terms.
Payment to suppliers
Indigenous Purchase
Service Bills
This section maintain bills for payment of
Factory service
Maintance (Civil and mechanical)
Internal Audit
The main function of internal audit are
Fault recognition
Suggestion for improvement
Assisting working level people
Internal audit conducts site audit, once in a year.
PRODUCTION DEPARTMENT
Structure of Production Department
Objectives
To achieve monthly production target as per customer requirement
To improve quality by reducing process rejection below 3%
Increase productivity by effective utilization of resources
Maintain production and discipline in the section
Coordination of workers and shop floor activities
Share information
In ALIND LTD, there are two well-established production units
PLANNING DEPARTMENT
Structure of Planning Department
COMMERCIAL DEPARTMENT
Structure of Commercial Department
Overall responsibility for marketing policy rests with GM. Coordination commercial function
including marketing. Commercial Department include sales department also.
Procedures
The company markets its products in 3 ways. Firstly, responding to tenders and quotations
as per customer requirement and specification. SMM shall consolidate the requirements of the
product, taking into consideration the customer requirements, stated or unstated, statutory and
regulatory requirements or any other additional requirements determined by the company, if any,
including requirement. He shall prepare note incorporation the above requirements and submit the
same to the Apex Management for review and approval. Secondly, through approved dealers or
distributors. Order for ALIND LTD standard products are normally handled through dealers. Changes
occur in the case of specifications additional features or standard products.
Thirdly, its through counter sales. When a customer approaches directly to purchase the
product of the company, he has to fill up the order format and if his requirement is in line with the
company specification, company registers the order and sales is affected.
The function of this department also includes handling, storage, packaging, preservation and
delivery of finished products.
PURCHASE DEPARTMENT
Structure of Purchase Department
This department deals with the purchase of raw materials from various sources.
In Elite, raw materials are purchased through inviting tenders from suppliers 100% of
raw materials are purchased from outside suppliers. Production department gives
order to the purchase department to purchase raw materials.
Purchase Policy:
ALIND LTD has a purchase policy to purchase raw materials in right quantity
and quality aright time, at right place from a right source. The source of materials is
selected by checking the samples collected from different suppliers. Acceptance of
sample can be done as per the recommendations from the quality assurance
department. If the samples are qualified, the criteria the suppliers can be included in
the list of qualified suppliers. Tenders should be sent to qualified suppliers only. They
only have the ability to provide bulk of raw materials of the company. Raw materials
required for the company as follows,
Raw materials.
Components.
Consumables.
Tools.
Stationeries.
Capital goods.
Sub-assemblies.
Services.
Spare parts.
Purchase procedures:
All the purchase shall be made by purchase department.
Bill of materials shall be given by the production department.
Material intends in forward to purchase department against each projects.
Other items except capital goods required by various departments are intimated
to store who prepares purchase intend and forward the same to giving full
specification, samples of necessary requirement of capital goods is identified in
various departments and set to purchase department often getting approval from the
competent authority.
MARKETING DEPARTMENT
Structure of Marketing Department
The scope of this department is to cover all the products of the company sold
directly to customers against order or through approved dealers/distributors appointed
by the company. Overall responsibility for marketing policies rests with GM,
coordination of commercial function including marketing. This function rests with
SMM.
Duties of SO-marketing:
The responsibility of marketing of motor starters and other products rest with
SO-marketing. The responsibility of the SO-marketing is to maintain and promote
dealers, preparation and providing production programmer to workers, arranging
dispatches as per schedule, payment follow up, customer coordination scrap sales and
other assignments given by SOM.
Duties of SO-sales
The responsibility of marketing of products and contractors rests with the
section officer-sales. The responsibility of the section officer-sales is to assist SMM in
achievement of departmental objectives and record keeping, tendering and other
assignments given by him.
The other duties of section officer-sales are as follows:
This department is concerned with checking the quality of products made in the
company. At each and every stage of production, the quality of the product is checked.
Before it becomes the final product, it is cross checked.
Quality Assurance
The SE Quality Assurance is in charge of quality checking of the raw material
samples. The quality assurance department also checks quality of incoming raw
materials and the products in process. Inspections of finished goods are done by AE
inspection. All r products in the company are handed over to sales department. The
sales returned meters are checked and corrected heres a commitment toward Total
Quality Management in line with CII/EFQM guidelines, annual improvement action
plans are being implemented involving techniques like
Benchmarking.
Business Process
Six sigma.
Kaizen
These are resulting in cycle time reduction for further improvements in delivery
and technological process up-gradation, leading to improvement in quality profit to
products and enhanced customer focus on a continuous basis.
To fulfill its role as a corporate citizen towards protection and conservation of
the environment and ensuring that its products and systems also meet such
requirements, ALIND LTD has finalized a Corporate Environment management
Policy for ISO 14002 Certification.
For ISO 9001 certification, the International Audit is done once in six month by
the ALIND LTD personnel independent of their functions and External audit is done
by Bureau Verities Quality International
ISO 90001:2000.
ISO 90001:
Covers management responsibility, contact review, control of design, purchase,
testing storage, etc.
All units of ALIND LTD are ISO: 9001 certified. Certification Agency BVQ1
(by Bureau VERITAS Quality International).
International audit once in 6 months
ISO: 9000-2000 Version Brief Overview:
Revised standard is compatible with principles of ISO 14000 and TQM. It centers on results
achieved through P-D-C-A (Plan, Do, Check, Act) and processed approach.
Focus on business needs, continue improvement through measurable performance parameters
leading to customer satisfaction.
3. Completeness.
Mounting.
Fitting.
Connections.
Layout.
Foundation etc.
Incomplete suppliers.
Incomplete finish.
Incomplete spares.
Incomplete tools.
Incomplete documents (drawings, test reports/certificate).
Inadequacy (technical information)
Not clear/legible
4. Quality documentation.
Inadequacy (technical information)
Not clear/legible.
5. Delivery.
Not in sequence as required by site/customer.
6. Others.
Finish.
Alignment.
Appearances.
Ease of handling/maintains.
Ergonomics
STORE DEPARTMENT
Structure of Store Department
SMW is the overall charge of stores. Store assistants have the individual
responsibility relating to all operations of the respective sub-stores and to keep the
records properly. The duty of assistants is to count the quantity of goods. There are
also trainees.
Receiving material/accounting.
Issue of materials.
Items of repair/rectification/calibration/refilling sub assembly/receipt of item
for outside issue.
Inventory management.
Procedure:
For making the function of store department more effective, the store is divided
into different sub-stores, namely:
General store.
Raw material store.
Electronic store.
Sugar store.
Tool store.
SAFETY DEPARTMENT
Structure of Safety Department
Every organization must have a safety department for the safety of workers.
Though the frequency rate of accidents is comparatively low, the management is keen
to take interest to reduce the accidents as far as possible by engineering methods and
personnel equipments at inevitable stages.
For making the functions of the safety department, ALIND LTD takes the following
steps:
Safety committee.
Safety steward committee.
Safety training for executive supervisor and artisans.
Accidents investigation reporting system.
Issue of safety equipment.
SWOT ANALYSIS
STRENGTH:
Quality of Products: The products of ALIND LTD possess high quality. It is an ISO
9001:2000 certified company. The company offers 15 years warranty for its products.
Before getting approval. The company products pass through different types of tests.
Customer Focus: The Apex Management Team of ALIND LTD shall determine,
understand and try to satisfy the needs and expectations of customer with the aim of
enhancing customer satisfaction. The Marketing Department has the primary
responsibility and Quality control has the secondary responsibility and all other
departments have the responsibility for commitments for ensuring customer
satisfaction.
Skillful workforce: ALIND LTD shall determine the competency of the personnel
performing the work affecting the Quality Management Systems on the basis of
assessment done by immediate superior. The identified needs shall be consolidated for
preparation of the training plan for satisfying the training needs. A yearly Competence
Improvement Plan covering training, exposure visits, self-learning etc. shall be
prepared. As a result the workforce has expertise in the respective areas.
Good Industrial Relations: The relation with the top management and workers are
cordial. Not a single working day was missed due to labor unrest in the past 30 years.
WEAKNESS:
High employee turnover: With the introduction of VRS, the person shaving
experience left the company. This resulted in the reduction of experience hand in the
company.
OPPORTUNITIES:
Threats:
Competitions: the company is facing tough competitions from the private and public
sector undertakings
Well-disciplined staff and employee: The work force is the strength of the company.
All the workers work whole heartedly for the progress of the company even in bad
times. There was no labor conflict in the past 30 years.
Hard working skilled labor force: The labor force is very skilled. The company
recruit fresh technicians and give extensive training to them.
Effective attendance system: The Company follows a punch card system. By which,
the company can find out the total hours an employee spend in the working place.
Maximum capacity utilization: The company plan their personnel needs very
effectively and recruits the correct number of persons. This ensures the maximum
utilization of resources.
Regular feedback system: The feedbacks from the customers are collected in time
with a view to improve the operational efficiency. For this the customers are contacted
personally after a certain period of delivery. The company provides feedback forms to
the customers.
SUGGESTIONS:
The major suggestions are:
Employee Turnover should be minimized: In the long run, this may seriously affect
the company. So the real reasons behind this should be found out and corrective
measures should be taken
Performance appraisal system should be improved: At present the companys
performance appraisal system is not up to the mark. The companys techniques are
little outdated. A 360 degree appraisal system can be introduced.
More marketing efforts should be made: The new technologies in the information
technology can be utilized for that. The website of the company should be converted
into an E-commerce portal. All the companys products should be listed with pictures
and all the specifications and facilities for online trade should be made.
CONCLUSION
The organizational study conducted in ALIND Ltd was really beneficial for me. It
provided a lot of information on whats actually happening in an organization, the
problems they have to face, the factors influencing them, various departmental
functions and relationship between employees. Although ALIND ltd is a Kerala
government undertaken company, the changing governments sometimes neglect or
avoid the company for bringing it on successful path. The hardworking managers,
staffs and workers are the main assets. The company has yet not changed the
technologies and this made the competitors to gain success over them. The re-opening
of closed porcelain division will help to bring the company to previous status to some
extent. As there is a huge amount of electricity is needed, the government has to make
a contract with KSEB for providing electricity at low cost. The study brought, put
many features and functions of the organization.
Appendix
Books & Journals
Harte John (1997) Management Crisis & Business Revolution,Transaction
Publishers.
Pandey.I.M (2006) Financial Management, New Delhi, VikasPublishing
House Pvt Ltd.
Kotler Philip, Lane Kevin, Jha Abraham and Mithileswar(2007)Marketing
Management- South Asian Perspective, New Delhi, PearsonPrentice Hall.
Sekaran and Uma(2007)Research Methods for Business- A SkillBuilding
Approach, New Delhi, Wiley India.5.Company Journals.
ISO 9001:2000 Quality System Files
Websites
www.quote.com
www.tradeindia.com
www.surfindia.com