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Chief executive officer is the most important figure in strategic management
process. S/he plays many roles in an organization. Planning, organizing,
leading, and controlling are the major parts of management activities that a
manager performs. Actually, strategic management is the top-level
management. It covers all the management functions because it starts from
planning such as environmental analysis and strategic choice, associated with
organizing and leading in implementation phase, and lastly also evaluates and
controls the results. Similarly, CEO also uses his or her conceptual, human
relation, and technical skills in strategic management process.
CEO is the head of employees and major executive representative of board of
directors. He or she plays vital role to make amicable relationship with
customers, competitors, suppliers, and other stakeholders on the behalf of
organization. Generally there are many other titles used for this position such
as managing director, executive chairman, vice chairman, and executive
director.
Generally, chief executive performs general management functions namely
planning, organizing, leading, and controlling. It is a never ending and cyclic
process. Chief executive requires various types of skills such as conceptual,
human relation, and technical skills. Top-level managers require more
conceptual skills whereas bottom level employees require more technical
skills. Nevertheless, a CEO requires all the skills to be an effective manager.
Mintzberg listed role of CEO in ten points and grouped them into three. A CEO
generally plays many roles such as figurehead, leader, and liaison as the
interpersonal role. S/he collects information, circulates information, and
provides information to media as the part of informational role. Further, s/he
also takes part in decision making, negotiating, disturbance handling and
resources allocation as the part of decision-making role.
A CEO not only attends many ceremonies being a figurehead but links
insiders with outsiders and guides his or her followers. Informational role is
related to monitoring information, collecting information, and disseminating
information. A CEO regularly verifies what is going on outside and inside.
Similarly, s/he gathers all the useful and relevant information. If required, CEO
also supplies information to the insiders and publicize the information officially
to the outsiders.
In this context, it is necessary to review role of CEO in strategic management
process. Strategic management is top-level management that covers all the