Management in all business and organizational

activities is the act of getting people together to

accomplish desired goals and objectives using
available resources efficiently and effectively.

Management comprises of:

Planning

Organizing

Staffing

Directing/Leading

Controlling

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2.
3.

4.
5.

6.
7.

Division of Labor
Authority
Discipline
Unity of Command
Unity of Direction
Subordination of individual interests to the
general interests
Remuneration

Centralization
9. Scalar Chain
10. Order
11. Equity
12. Stability of tenure of personnel
13. Initiative
14. Esprit de Corps
8.



Forming a Strategic Vision

Setting Objectives
Crafting a Strategy
Execution of Strategy
Monitoring, Evaluation and Control

What kind of an organization should we

build? 10 years from now, what should we be
known for?

The purpose of setting objectives is to

convert vision and mission statements of the
company to specific targets.
Helps in tracking organizations progress.

Financial

Enhance long-term shareholder value

Improve Cost-efficiency

Increase revenue growth

Customer

Build high performance products

Expand market share

Enhance Brand Image

Internal Process

Operational Excellence
Increase Demand through CRM
Growth through Innovation
Implement good environmental policy

Learning & Growth

Develop strategic competencies

Build learning culture

Expand capabilities with technology



Focus on single business or multiple

business?
Mass market or Niche market?
Wide or narrow range of products?
How to respond to changing preferences of
customers?
How to respond to emerging markets and
competitors?

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2.
3.

4.
5.

6.
7.

Define the problem

Identify the limiting factors
Develop potential alternatives
Analyze the alternatives
Select the best alternative
Implement the decision
Establish a control and evaluation system

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2.
3.
4.
5.

Review plans and objectives

Identify activities necessary to accomplish
the objectives
Classify and group activities into
manageable units
Assign activities and delegate authority
Design hierarchy of relationships

Vertical Communication

Downward communication

Upward communication

Horizontal Communication

Informal Groups

The Grapevine



Recruitment & Selection

Training & Development
Performance Appraisal
Compensation & Wages

Leading is establishing direction and influencing

others to follow that direction.
Leadership traits

Drive

Self-confidence

Motivator

Cognitive ability

Business knowledge

Decision making skills

Empowering employees and setting them on

track to achieve personal as well as
organizational goals.

Theories of Motivation
1. Hierarchy of Needs
2. Herzbergs two-factor theory
3. McGregors Theory X and Theory Y

Corporate Governance is the system by which

companies are directed and controlled
Corporate governance involves a set of
relationships between a companys
management, its board, its shareholders and
other stakeholders.

Business ethics can be defined as written and

unwritten codes of principles and values that govern
decisions and actions within a company. In the
business world, the organization's culture sets
standards for determining the difference between
good and bad decision making and behavior.