PROGRAM DEVELOPMENT

The process of formulating, improving & expanding educational, managerial or serviceoriented work plans.
EXPLORING THE PROJECT AND COMPANY POLICY
Company policies are put into place to maintain order and consistency in the workplace.
Policy: Rules to which the company and its employees must adhere, whether governed by law or by
the company's mission statement.
Stakeholder: Any individual, group, or organization inside or outside the company who can affect, or
be affected by, the project.
Policies lay out long-term goals and processes by creating structure through rules and guidelines.
Company Policies
Company policies are useful business tools. Often compiled into employee handbooks, they detail
rules for employees as well as your companys mission and goals.
Here are the top considerations for company policies and employee policies:
1. Create company policies and procedures, including employee policies, to set forth company
regulations for everything from making personal phone calls at work to handling customer
refunds.
2. Company policies and procedures are the best way to set forth rules and regulations and to
outline disciplinary issues.
3. Make sure all company policies and procedures, as well as employee manuals, are legal and
compliant.
4. Establish and enforce anti-discrimination and anti-harassment employee policies.
Company policies and procedures establish the rules of conduct within an organization, outlining the
responsibilities of both employees and employers. Company policies and procedures are in place to
protect the rights of workers as well as the business interests of employers. Depending on the needs
of the organization, various policies and procedures establish rules regarding employee conduct,
attendance, dress code, privacy and other areas related to the terms and conditions of employment.
Various Policies & Procedures
Employee Conduct
An employee conduct policy establishes the duties and responsibilities each employee must adhere
to as a condition of employment. Conduct policies are in place as a guideline for appropriate
employee behavior, and they outline things such as proper dress code, workplace safety procedures,
harassment policies and policies regarding computer and Internet usage. Such policies also outline
the procedures employers may utilize to discipline inappropriate behavior, including warnings or
employee termination.

Equal Opportunity
Equal opportunity laws are rules that promote fair treatment in the workplace. Most organizations
implement equal opportunity policies -- anti-discrimination and affirmative action policies. These
policies discourage inappropriate behavior from employees, supervisors and independent contractors
in regard to the race, gender, sexual orientation or religious and cultural beliefs of another person
within the organization.
Attendance and Time Off
Attendance policies set rules and guidelines surrounding employee adherence to work schedules.
Attendance policies define how employees may schedule time off or notify superiors of an absence or
late arrival. This policy also sets forth the consequences for failing to adhere to a schedule. For
example, employers may allow only a certain number of absences within a specified time frame. The
attendance policy discusses the disciplinary action employees face if they miss more days than the
company allows.
Substance Abuse
Many companies have substance abuse policies that prohibit the use of drugs, alcohol and tobacco
products during work hours, on company property or during company functions.
PROGRAMS, PROJECT & ACTIVITIES
Programs a set of related measures or activities with a long term aim.

A program is a group of projects and activities that an organization coordinates and manages in
order to achieve outcomes and realize benefits. A program manager oversees activities in a program.

Projects are proposed or carefully planned to achieve a particular aim.

Projects are based on detailed plans, designs and schedules to reach a one-time objective.

Activities an action taken in pursuit of an objective.

PROJECT PLANNING & MANAGEMENT CYCLE

A project plan is formalized through defining key elements: what is going to be done, how it will be
done, what is required to get it done, who is going to do it and when it will be implemented. Once the
project is developed, it is communicated to pertinent stakeholders (that is, staff and, if appropriate,
external partners) and the necessary resources are secured. A timeline is developed and deadlines
are assigned to each step of the project plan. The timeline for a project should be padded with
additional time in order to address things as they come up as well as to provide extra time if steps
take longer than planned.

Project Management is accomplished through the use of processes such as initiating, planning,
executing, controlling, and closing. These are the fundamental skill sets of a Project Manager. The
Project Management process covers all phases within the life cycle of any project. A standard project
typically has the following major phases.

Initiate -- process for developing a proposal, and authorizing (including assigning the initial
budget allocation for) the project
Plan -- process to define the objectives, methods, timeframe, resources and constraints
Execute -- process of coordinating people and resources to carry out the plan
Control -- process to ensure project objectives are met by monitoring, measuring, and
reporting progress
Close -- process for formalizing acceptance of the project, final documentation, and bringing
about an orderly conclusion

The Initiation Phase involves defining the purpose and scope of the project, the justification for
undertaking it and the solution to be implemented. It also involves recruiting the project team and
carrying out a Phase Review, before proceeding to the next stage.
The Planning phase involves the creation of a set of planning documents which will guide the team
throughout the project.
During the Execution phase the deliverables are physically built and presented to the customer for
acceptance. While each deliverable is being constructed, a group of management processes are
carried out to monitor and control activities. Once all the deliverables have been produced and
accepted by the customer, the project is ready for closure.
Project Controls encompass the people, processes and tools used to plan, manage and mitigate
cost and schedule issues and any risk events that may impact a project.
Controlling is one of the managerial functions like planning, organizing, staffing and directing. It is an
important function because it helps to check the errors and to take the corrective action so that

deviation from standards are minimized and stated goals of the organization are achieved in a
desired manner.
According to modern concepts, control is a foreseeing action whereas earlier concept of control was
used only when errors were detected. Control in management means setting standards, measuring
actual performance and taking corrective action.
In the life cycle of any project, there will almost always be unexpected problems and questions that
crop up. When these issues arise, you have to be ready to deal with them or they can potentially
affect the project's outcome.
Issue management is the process of identifying and resolving issues. Problems with staff or suppliers,
technical failures, material shortages these might all have a negative impact on your project. If the
issue goes unresolved, the risk creating unnecessary conflicts, delays, or even failure to produce
deliverable.
The Project Closure phase involves releasing the final deliverables to the customer, handing over
project documentation, terminating supplier contracts, releasing project resources and communicating
project closure to all stakeholders. The final step is to undertake an Evaluation to determine the
extent to which the project was successful and note any lessons learned for future projects.