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Provide enough room to work on the equipment. Clear the work site of any unnecessary
materials or materials that naturally build up electrostatic charge, such as foam packaging,
foam cups, cellophane wrappers, and similar items.
Do not remove replacement or upgrade FRUs from their antistatic packaging until you
are ready to install them.
Before you service a storage system, gather together the ESD kit and all other materials
you will need. Once servicing begins, avoid moving away from the work site; otherwise,
you may build up an electrostatic charge.
An ESD wristband is supplied with your storage system. To use it, attach the clip of the
ESD wristband (strap) to any bare (unpainted) metal on the storage system; then put the
wristband around your wrist with the metal button against your skin.
Use the ESD kit when handling any FRU. If an emergency arises and the ESD kit is not
available, follow the procedures in the Emergency procedures (without an ESD kit) on
page 3.
Before touching any FRU, touch a bare (unpainted) metal surface of the cabinet or storage
system.
Before removing any FRU from its antistatic bag, place one hand firmly on a bare metal
surface of the storage system, and at the same time, pick up the FRU while it is still sealed
in the antistatic bac. Once you have done this do not move around the room or touch
other furnishings, personnel, or surfaces until you have installed the FRU.
When you remove a FRU from the antistatic bag, avoid touching any electronic
components and circuits on it.
If you must move around the room or touch other surfaces before installing a FRU, first
place the FRU back in the antistatic bag. When you are ready again to install the FRU,
repeat these procedures.
19200
Data bits:
Parity:
None
Stop bits:
Flow control:
None
Emulation:
Auto Detect
ANSI
Note: If you cannot connect to the HyperTerminal session, reboot the Control Station, log in, and
repeat this step.
3. Login as nasadmin:
login:nasadmin
Sample output:
OK
3. Verify that the Email notification service has stopped (is not enabled):
/nas/bin/nas_emailuser-info
Sample output:
Service Enabled = No
Recipient Address(es) = miley_bean@emc.com
Carbon Copy Address(es) =
Email Server = emcmail.lss.emc.com
Subject Prefix = Celerra Notification -NDU through NST Sender Address =
ConnectHome and Email notifications are now disabled. You are now ready to replace the
part. After completing the part replacement procedure, be sure to enable ConnectHome and
Email notifications.
Figure 2. Off position for the SPS power switch (SPS A shown)
a. Unplug the SPS power cord from the site power source and then from the SPS.
b. From the SPS, unplug the sense cable and the power cord connecting the SPS to the
SP directly above it.
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If fault lights on storage system are still lit, go to the Celerra Tools page on the
http://Powerlink.EMC.com website for more information.
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For example:
# nas_storage -failback APM00070300923
id = 1
serial_number = APM00070300923
name = APM00070300923
acl = 0
done
This restores the virtual disks or LUNs to the correct SP. After the restore, both SPs have
their status listed as OK.
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Example:
# /nas/bin/nas_checkup
]# /nas/bin/nas_checkup
Check Version: <NAS_version>
Check Command: /nas/bin/nas_checkup
Check Log
: /nas/log/checkup-run.100128-181007.log
-------------------------------------Checks------------------------------------Control Station: Checking if file system usage is under
limit.............. Pass
Control Station: Checking if NAS Storage API is installed
correctly........ Pass
Control Station: Checking if NBS clients are
started....................... Pass
Control Station: Checking if NBS configuration
exists...................... Pass
Control Station: Checking if NBS devices are
accessible.................... Pass
Control Station: Checking if NBS service is
started........................ Pass
Storage System : Checking for unsupported storage
profile.................. Pass
Storage System : Checking if Fibre Channel zone checker is set
up.......... N/A
Storage System : Checking if Fibre Channel zoning is
OK.................... N/A
Storage System : Checking if proxy arp is
setup............................ Pass
Storage System : Checking SPA SPB
communication............................ Pass
--------------------------------------------------------------------------------
If the output of the nas_checkup command indicates any problems, correct the problems
and re-do the command before continuing.
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2. From the ConnectHome configuration, determine the connections that are enabled:
/nas/sbin/nas_connecthome -i
Sample output:
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ConnectHome Configuration:
Encryption Enabled = yes
Dial In:
Enabled = yes
Modem phone number =
Site ID =
Serial number = HK192201084
Email:
Priority = 1
Sender Address = connectemc@emc.com
Recipient Address(es) = szg30@hosts.pvt.dns
Subject = CallHome Alert
Primary:
Email Server = sun1.hosts.pvt.dns
Secondary:
Email Server =
FTP:
Priority = Disabled
Primary:
FTP Server =
FTP Port = 21
FTP User Name = onalert
FTP Password = **********
FTP Remote Folder = incoming
FTP Transfer Mode = active
Secondary:
FTP Server =
FTP Port = 21
FTP User Name = onalert
FTP Password = **********
FTP Remote Folder = incoming
FTP Transfer Mode = active
Modem:
Priority = Disabled
Primary:
Phone Number = 918005270941
BT Tymnet = no
Secondary:
Phone Number = 918006262452
BT Tymnet = no
Sample output:
----------------------------------------------------ConnectEMC 2.0.27-bl18 Wed Aug 22 10:24:32 EDT 2007
RSC API Version: 2.0.27-bl18
Copyright (C) EMC Corporation 2003-2008, all rights
reserved.
----------------------------------------------------Reading configuration file: ConnectEMC.ini.
Run Service begin...
Test succeeded for primary email.
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Sample output:
/nas/bin/nas_emailuser info
Service Enabled = No
Recipient Address(es) = abc@test.com
Carbon copy Address(es) =
Email Server = 1.2.3.4
Subject Prefix = Celerra Notification
Sender Address =
If the Recipient Address (es) field is empty, email notifications has not been configured
and does not need to be enabled. If you want to configure email notifications, use the
/nas/bin/nas_emailuser command or Celerra Manager to configure it.
If the Recipient Address (es) field is populated, email notifications was enabled. Re-enable
email notifications:
a. Enable email notifications:
/nas/bin/nas_emailuser -modify -enabled yes
Sample output:
OK
Sample output:
Service Enabled = Yes
Recipient Address(es) = youremail@yourcompany.com
Carbon Copy Address(es) =
Email Server = 1.2.3.4
Subject Prefix = Celerra Notification
Sender Address =
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c. Test the configuration and verify that the configured Recipient Address(es) received
the test email:
/nas/bin/nas_emailuser -test
Sample output:
OK
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