Section (b) writing

Letter Writing

10 Marks

Letter writing is one of the ways of communication between people. Although the
latest electronics means of communication have adversely affected the art of writing
letters yet it occupies a crucial place in our professional life. There are two types of
letters: formal, that are written to convey official business and information and
informal, which are personal letters to communicate with friends and family.

Business Letters
Format

Senders
Address:Name of
City:
Date:
Addressees
Address:
or
Receivers Address

Designation
Address
Area & City

Subject

Salutatio
n

Beginning ( Reason for writing)

Relevant Detail
Expression of Gratitude
Complimentary close

Fullyblocked

Subscript
ion

Example
Application for Job

Statement
You are Kavi of 132 Jugmug Vihar, Gurgoan. You are a science
graduate. You came across an advertisement for the post a Medical
Representative from Ranbaxy Chemicals Ltd, C-82 Industrial Area
Roop Nagar. You wish to apply for it. Write an application to the
Manager Production unit attaching your resume.
132, Jugmug Vihar
Gurgoan
15th Jan, 2010
The Manager,
Ranbaxy Chemical Ltd,
C-82 Industrial Area,
Roop Nagar.
Subject: Application for the Post of Medical Representative.
This is with reference to your advertisement dated _______ on newspaper. The
Hindustan Times for the post of __________ is your company. I wish to submit my
application for the same.
I am a young, healthy & energetic boy of 35 years. I am working as M.R in a local
company for the last two years.
I am enclosing my resume/or my resume is enclosed herewith for your kind
consideration & perusal.

Thank You,
Yours faithfully,

______________

Do it yourself
1. You are Sona of M-113 Kailash Nagar, Jalandhar. Read the
advertisement given below and write a letter to the advertiser
applying for the job. Also attach your detailed resume.

Service Engineer (15 No.) for Jalandhar & Amritsar. Degree in Electric Engg.,
25 Years, 5 year experience, Excellent presentation skills & willingness to
travel. Apply Head, IFB Service Center, Chandigarh.

2. National Thermal Power Corporation, New Delhi, has given an

advertisement in The Tribune for recruitment of management
trainees to be groomed as managers of their company. Apply for the
same, giving your detailed bio-data (curriculum vitae). Invent all
necessary details. You are Roshan, Cantt. Road, Meerut.
3. Under Sarva Shiksha Abhiyan, Education Department of Punjab has
given an advertisement in The Tribune for recruitment of Lecturers
in Mathematics. You are Post Graduate in Mathematics & wish to join
teaching as a profession. Write an application to The Director, SSA,
Chandigarh. Applying for the same, giving your detailed bio-data
(curriculum vitae). Invent all necessary details. You are Shubam of
Ambala Cantt.
4. You are Sam of Akash Apartment Chennai, working as Ist line
Manager in Alpha Pharma for the last 4 years. Write a letter to the
Manager of comed applying for the job giving a detail of your
educational qualification experience etc.

Letter of Enquiry
You are Kusam/Kasim of 39, Vasant Vihar Shimal. After passing +2
examination of CBSE you wishes is join Art College for pursuing a
diploma in Cartoonography. She came across an advertisement of
central Institute of Art & Craft which is offering 2 years diploma in
Fine Arts Write a letter to the Director of the Institute seeking
information about the Institute of course.

39, Vasant Vihar,

Shimla
15th Dec. 2010

H.No. & Name of Area

City
Date

Director
Central Institute of Art & Craft
New Delhi.

Addressee &
His Address
City

Subject: Enquiry about Fine Arts Course

Salutation

Sir,
With reference to your advertisement in the The Tribune dated 10 th Dec.
2010 regarding 2 years diploma course in Fine Arts. I am studying in +2. I am
interested to join this course after passing +2.I would appreciate if you send
me the following details or I would be obliged if you send me the following
details about the course.
i)
ii)
iii)
iv)

Date of the commencement of course.

The fee/Cost of the course.
The arrangement of boarding & lodging for out stationed students.
Concession in fee for promising students.
I am enclosing a demand draft of Rs. 1000. I shall be grateful for an
early response.

Yours faithfully,
____________

The same format is used for all the Business letters

complaint, placing order etc.

Practice Exercise
1. You are Rahul Sinha of 29, Panchkula. Your family is planning
to purchase a flat in response to an advertisement published in
the newspaper The Tribune. Write a letter to M/s Ansal Group,
Sector 21, Mohali, making an enquiry for a purchase of a flat.
2. You are Gourav of 10, Mall Road, Patiala. Your family is
planning to purchase a Car. Write a letter to Deep Motors,
Patiala making an enquiry for a purchase of a Hyundai Car.

Enquiry for Best of Punjab

Package
3. You are Sonu living at 35, Kapoor Park, Mysore. Your family is
planning a week long holiday in Punjab. You come across the
following advertisement. Write a letter making necessary
enquiries from the low operation.

SEE INDIA TOURS & TRAVELS

Offers
A weeks packages for a family of 4 for
Rs. 10000/For more details write us :
www.seeindiatours.com
Hint:
i)
ii)
iii)
iv)

Total Charges of _________

Discount for a ________
Transportation
Boarding & Lodging arrangement.

4. You are Karam of class XII. You are interested in pursuing a

course in Journalism. You have seen an advertisement issue by
National Institute of communication, Hyderabad offering
courses in Media & Communication. Write a letter to the
Director seeking information about these courses, fee
structure, placement opportunities etc.
5. You are Samant a resident of 33, Kamala Nagar, Ludhiana. You
are interested in pursuing a course in Hotel Management. You

have seen an advertisement issued by National Council of

Hotel Management. Write a letter to the Director seeking
information about the course.
6. You are Arvind of Deep enclaves, Mysore. You wish to pursue a
course in Hospitality Management & Catering Technology. You
have come across an advertisement issued by Public utility
services Agency, New Delhi. Write a letter to the Manager
seeking information about

Letter of Complaint
You are Anand Sinha of 29, Gandhi Nagar Patna. You bought a
Laptop of Dell from M/s Computers House, 34, The Mall Patna. The
Laptop has developed some defects. Write a letter to the M/s
Computers House complaining about the quality of the Laptop giving
bill and guarantee card no.
29, Gandhi Nagar
Patna,
20th Jan, 2011.
M/s Computer House,
34, The Mall,
Patna.
Subject: - Complaint Regarding Laptop
Sir,
I Purchased a Laptop P-7 of Dell from your shop vide bill no. C-342 dated 20 th
Jan, 2011 worth Rs. 48000/-. The Laptop worked/functioned well for a

fortnight. I am regretted to inform you that the laptop is not functioning well.
The screen goes blank for a while & then contrast increases automatically.
The Key Pads are very hard. It has one year warranty. You are requested to
replace the defective piece.
Yours sincerely,
Anand Sinha

Practice Exercise
i.You are Narima living at 3, Goal Bagh, Jaipur. Last month you
bought Digital Camera from Computer world Jaipur. Now you
discover that there is some problem in the Camera. It does not
work properly. Write a letter to the dealer complaining about the
problem.
ii.
You are Mohan living at 3, Ranjit Avenue, Amritsar. Last month
you bought H.P. Coloured Printer from Gupta Computers, Amritsar.
Now you discover that there is some problem in the Printer. It does
not work properly. Write a letter to the dealer complaining about
the problem.
iii.
You are Radha living at Railway road, Hoshiarpur. Last month
you bought L.G. Air Conditioner from Ashoka Electronics,
Hoshiarpur. Now you discover that there is some problem in the
L.G. Air Conditioner. It does not work properly. Write a letter to the
dealer complaining about the problem.

Placing Orders

1. You are Incharge of Computer Stationary in your school,

St. Peters High School, Meerut. Write a letter to M/s S.G.
Computers, Karol Bagh Delhi placing an order for a Canon
Photo copier machine with details. Ask for the discount
also. Sign as Ram Parkash.
In charge of Computer Stationary
St. Peters High School
January 25, 2011
M/s S.G. Computers,
Karol Bagh, Delhi

Practice Exercise
1. You are Incharge of Store in your school, Sainik School, 10,
Mall Road Amritsar. Write a letter to M/s M.S. Emporium,
Lawrence Road Amritsar placing an order for a furnishings and
upholstery. Ask for the discount also. Sign as Neha.
Subject: - Order for Canon Photo copier machine
Dear Sir,
Our School requires standard Photocopier machine for the use of office.
I am glad to say that our dealings with you have been very nice and
you have always executed the order placed by us promptly. Kindly
send us the photocopy machine as mentioned below. The usual
discount of 10% that you have been giving to us should be given this
time also.
S.No.

Item

1.

Canon Photocopy Machine

With regards,
Yours faithfully
Ram Parkash

Quantity
01

2. You are Krishan, Librarian of Guru Nanak Public School,

Ludhiana. Write a letter to the Manager of Arya Book Depot,
New Delhi placing an order for the books that you wish to
purchase for your school library. Also ask for the discount
permissible on the purchase.
3. You are Raj, Lab Technician of Kendriya Vidyalaya, Pathankot.
Write a letter to the Manager of Omega Lab equipments, Jaipur
placing an order for Lab that you wish to purchase for your
school Science Lab. Also ask for the discount permissible on
the purchase.