ROBERT LIM

2833 Bancroft Steps

Berkeley, CA 94704
(619) 254-8587
RobertLim@berkeley.edu
July 2, 2009
Ventana
660 3rd Street
San Francisco, CA 94107
Dear Sir or Madam:
I am writing to introduce myself as a candidate for the Healthcare Support Guide position with Ventana. I learned of
the opportunity through your Craigslist posting while searching for opportunities in healthcare. I am a recent UC
Berkeley graduate, with a B.A. in Molecular and Cell Biology. I believe my healthcare experience, aptitude for
service and client-facing work, and passion for improving healthcare make me a great fit for the position.
Through my undergraduate years, I have developed a keen interest in healthcare. For the past two years, I have
served as a medic at the Berkeley Free Clinic, providing free of charge, nonjudgmental healthcare to members of my
community. Clients walk into our clinic with a health problem, and through a 1.5-hour one-on-one appointment, we
work together to determine the best way to approach their health issue. Sometimes this means administering
antibiotics to treat an STD I am trained to address, and other times this means referring the client to another clinic.
Because the clinic is completely volunteer-run, medics also work as a team to keep the clinic running, and I have
taken on varied tasks and responsibilities ranging from billing and recruiting, to teaching classes. My duties as a
medic have required adherence to high ethical standards, strong communication and interpersonal skills,
adaptability, and a drive for personal impact and results.
In addition to my experience as a provider, I also have a personal interest in the insurance side of healthcare. I enjoy
acting as a patient advocate for friends and family, helping those I care about to navigate the system to receive the
care they need and deserve. In serving as an advocate, I have become skilled at and accustomed to interpreting
Evidence of Coverage contracts, interfacing with insurance companies and other third parties at different levels, and
communicating effectively with the appropriate language. I am an expert in my own insurance coverage, and
continuously ensure that I receive the best care possible, and the most utility from my health plan.
The Health Support Guide position is exactly the type of work that I want to be doing, and Ventana is exactly the
type of organization I want to work for. I am passionate about health, am an avid technology and internet junkie, and
am driven by a strong desire to impact the way healthcare is perceived and approached. The position would allow
me to pursue these passions while having a great time working in an organization with the same flat, consensusbased structure, philosophies, and vision that I have come to love and value in my work with the Berkeley Free
Clinic. I would be thrilled to join your team.
Please feel free to contact me to set up an interview, or if you need additional information. I very much appreciate
your time and consideration, and I hope to hear from you in the near future.

Sincerely,

Robert Lim