ALEX EZRAKHOVICH

PANEL DE DISCUSIN: COMPETENCIA DEL AUDITOR

COMO COMPONENTE VITAL DE LA CREDIBILIDAD EN
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LA CERTIFICACIN

Auditor Training, Development

and Competency
Alex Ezrakhovich

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Introduction
Methods of assessing the competency of
audit personnel ensure that only the
highest quality of auditor is used by
Certification Body

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Select suitable people

Attributes - Psychological
assessment
Ethical; Open-minded; Diplomatic;
Observant; Perceptive; Versatile;
Tenacious; Decisive, and Self-reliant.
(Ref: ISO19011 sect 7.2)
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Select suitable people

Education and Training e.g. EMS
Degree

Suitable disciplines:
Technical areas /
Environmental .
Sciences etc.

Vocational
Certificates

5 yrs Environmental
Work experience

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Select suitable people

Management System Competencies e.g QMS:
w Understand
the application of Quality
Management Principles in the context of ISO
9001:2000;
w Ability to relate quality management systems to
an organizations products, including services,
and operational processes; and
w Potential to acquire the skills and knowledge to
assess the adequacy and effectiveness of quality
management systems in a wide variety of
situations.
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Training Plans for differing

needs
z

Auditors already qualified;

Auditors completing primary training;

Extension Training for further

qualification in one or more programs.

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Primary training key steps

z
z
z
z
z
z
z

Accredited auditor training

Business focussed auditing

Industry technical areas

Program competency areas

Every stage of the audit process

Observation, performance, verification

Numbers of audits not the important

factor competence is the priority
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Verifying Auditors - Trainers

Evaluate auditor competence;
Guide auditor development.
z Are certification program experts.
z High level of experience and ability.
z mpart knowledge to others.
z Judge trainee performance.

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On-site evaluation criteria

Personal Attributes

Audit principles, process and techniques

Fact finding

Interpersonal communication

Written communication

Technical area competency

Audit team management

(Self-assessment and verifiers assessment)
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Ongoing Training
Training needs result from data related to:

Strategic and Business Plans

Internal audits;
Customer feedback
Competency evaluations
Report review
Staff performance reviews
Change in the Standards, legal and other
requirements;
Changes in auditing techniques and internal
procedures etc.
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Ongoing Training
Auditors maintain their competence by:
z
Updating knowledge of management
systems, product standards, industry sectors;
z

Updating knowledge of auditing procedures

and methods;

Utilising performance monitoring feedback

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Re-assessment

Interviews;
On-site competency assessment;
Review of audit reports;
Discussions with colleagues and clients;
Testing - oral and written examination;
Positive and negative feedback.

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Are competent auditors

competently used?
allocation of time and resources for
effective audit planning and preparation
competent audit team selection
ability of auditor to refuse to conduct audit
if he/she considers not being competent

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THANK YOU!
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