Professional Documents
Culture Documents
latest thinking | Outsourcing Your Network Lock, Stock, and Barrel or Bite-sized Chunks?
latest thinking | Outsourcing Your Network Lock, Stock, and Barrel or Bite-sized Chunks?
Understanding costs
Before you can find and adopt a new IT
consumption model,
says DAprano,
you need to understand the cost that
youre already incurring to run and
support your network. Do you really
know where youre spending your
money, and are you getting maximum
value for that money? What are the
risks involved? Does your support
infrastructure underpin your strategy?
A good example is one of our wellknown manufacturing clients. A
serious concern for the business was
risk: if something went wrong with
the network, its production would go
offline. Upon examination, we found
that the underlying architectural design
and service levels offered on equipment
maintenance werent built to ensure the
highly available network thats required
for a manufacturing business. Not only
did the network have a number of single
points of failure, but it also didnt have
SLAs to ensure that the service provider
restored the technology to working
order when these critical points failed.
The business was therefore bearing
all of that risk. Strategically, it would
never risk operating without restore
SLAs on, for example, a piece of plant
equipment which is obviously critical.
But without realising it, the business had
done exactly that by not regarding the
network and the plant equipment as a
single ecosystem and therefore equally
critical. The organisation needed to start
aligning its architecture; operational
and support models; maintenance
agreements; and costs. It also needed
to align its operational, support, and
maintenance strategy with its overall
business strategy.
Algeria Angola
Botswana Congo Burundi
Democratic Republic of the Congo
Gabon Ghana Kenya
Malawi Mauritius Morocco
Mozambique Namibia Nigeria
Oman Rwanda Saudi Arabia
South Africa
Tanzania Uganda
United Arab Emirates Zambia
Asia
Australia
Europe
Americas