Professional Documents
Culture Documents
SPEECH/BARTON
Scientists have listed 700,000 different combinations of
face and body movements that people use to convey
meaning. (L.M. Boyd, Checking Up)
BELIEVE IT OR NOT!!!! On the average, people speak words for only 10-11
minutes daily! The standard spoken sentence takes 2.5 seconds. And, in normal
two-person conversation, non-verbal components carry more than 65% of the
social meaning. (Ray Birdwhistle, noted authority on non-verbal communication)
There are many aspects of non-verbal communication. These notes touch upon
only several of the most important.
I.
FACIAL EXPRESSION:
A. The leading researcher in the field of facial expression and how it
conveys human emotion is, Dr. Paul Ekman.
B. Researchers define ten classes of meaning in facial expressions:
1.
2.
3.
4.
5.
happiness
surprise
fear
anger
sadness
6. disgust
7. contempt
8. interest
9. bewilderment
10. determination
II.
EYE CONTACT: Of all facial cues, eye contact may be the most
important. Eye contact has a major impact on both the quality and quantity
of interpersonal communication. (A. Kendon, Acta Psychologica, 26.)
A.
B.
The pupils of our eyes communicate also. Researchers, E.H. Hess and
J.M. Polt (U. of Chicago) in Science performed an experiment in which
they measure the degree of pupil dilation in the eyes of men and women as
they were shown selected pictures. They discovered the following:
1. A persons pupils grow or diminish in proportion to his/her
interest in the subject of the photo.
2. Mens pupils grew 15% larger when they viewed pictures of
naked women.
3. Womens pupils grew 20% larger when they viewed pictures of
naked men.
4. Womens pupils grew even more when they looked at pictures
of mothers with infants.
So, why is this relevant???? Knowing this could make you more aware of
others feelings, and could possibly make you a better judge of what others
want. Researcher Edward Hall (mentioned below) was in a bazaar in the Middle
East, when an Arab merchant convinced a customer to buy an item the customer
had been ignoring. The merchant had watched the pupils of the customers eyes
and knew that item was what he really wanted.
III.
V.