Nitin Mathur

Address: D-315 West Vinod Nagar,

Mobile No.: +91-8130313697
Email id: nitin1210mu@gmail.com

Delhi- 92

Work Profile & Experience:

1.10 year successful experience in client service and support in maintenance, problem-solving and
trouble-shooting.

Possess solid skills in solving computer hardware or networking related problems.

Excellent working knowledge on LAN, WAN, Microsoft Windows XP, Win 7, Server 2008.
Working Knowledge of Active Directory, DNS, DHCP, WDS, and Network Printers.
Ability to handle Microsoft outlook, Outlook Express.

Technical Skill
Operating Systems

Windows 2008 Server R2, Windows 7 ,XP

Server Role &

Services
Networking

Active Directory, DHCP Server, DNS Server, WDS.

Mailing

Microsoft Outlook, Outlook Express.

Support Tools

MS Office 2010, Remote Desktop Connection, Net Meeting, Team viewer,

VNC etc.

Installation and Configurations of AD, DNS, DHCP.

Knowledge of LAN/VLAN.
Network implementation.
Network administration in LAN Technology.
LAN, WAN technology in a network.

Hardware

Bill Desk India Pvt Ltd

All Models of HP, Compaq, Desktop & Notebooks, Printers,

Troubleshooting Including H/W part, Replacement. Software Installation
& Troubleshooting.

Desktop Engineer

Since February 2013 to Till Date

Key Responsibilities:

Configuring, Managing, Monitoring and troubleshooting of complete office environment of

Desktops, Laptops & Printer in Single Domain Network Environment and handle vendors
product of (Dell, HP, Lenovo).
Installing of Win XP and Win7. Create Profile and Reset Password for user account as required.
Installation of AD, Disk Quotas, Backup and Restore. Configure access to shared folders,
Manage shared folder permissions, Configure file system permissions, Ownership of files and
folders.
Troubleshooting and problem solving on the network.
Troubleshooting, installing and configuring Mail Clients like MS-Outlook & Outlook Express,
Window Mail.
Solve internet related problem Configuration Basic TCP/IP Setting.
User account creation, User account deletion and modifying Users assigning permissions.

Remote management through Team Viewer, VNC & Remote Desktop to solve Windows and
Software issue.
Managing the installation and configuration part of all standard software as per the Company
policy.
Installation, configuration and maintenance of Local and Network Printers.
Take care of all the internal office softwares support.
Networking Support (LAN), Like Cabling, NIC and Switch Management.
Software Support (MS-Office, Anti-Virus like Quick Heal and Symantec).

Server Management:

Installation and Management of Active Directory on Server 2008.

Management and Administration of User Account, Group Account and OU.
Management and Administration of Group Policy.
Encryption, Compression, Quota.
Manage Local Printer & Network Printer.
WDS configuration.
Password policy, Local policy and group policy configuration.
Management and configuration of Window server 2008 Network
Configuration and Troubleshooting of Mail Client like Outlook Express and Microsoft Outlook.
All type of Client Operating System Troubleshooting like XP, Win 7.
Troubleshooting and configuration of File Sharing Permission.

Desktop Management:

Knowledge of Desktop / Network Hardware Components Installation, Up gradation and

Troubleshooting.
Work on Experience of Windows XP & Windows 7/ 8 Installation, Customization and
Troubleshooting in Different Vendors Product (Desktop / Laptop).
Installation & configuration of LAN Network in Windows Environment (Win XP, Win7 Etc.)
Installation of various software, Application and Utilities.
Managing the installation and configuration part of all standard software as per the Company
policy.

EDUCATIONAL QUALIFICATION

Completed B.Tech from Mangalayatan University in year 2011.

Completed 12th from D S Inter College in year 2007.
Completed 10th from S M B Inter College in year 2004.

PERSONAL DETAIL
Fathers Name :
Date of Birth
:
Marital Status
:
Languages Known:

Mr. R.B.Mathur
02nd Oct 1988
Single
Hindi, English

DECLARATION
I hereby declare that the abovementioned information is true to the best of my knowledge.

Date
Place

(Nitin Mathur)