JOB DESCRIPTION

Role: HR Head
Section 1. Basic Information on Role
Designation

Chief General Manager

Grade

Department

Human Resource

Band

L5

Section 2. Job Description

The National Head of Human Resources shall have overall responsibility for the company's personnel and training
strategy. He/she shall contribute to overall company strategy and policy making by advising the board on the
personnel and/or human resource implications of its decisions. He/she will be responsible for planning, designing,
and executing HR services and programs that are aligned with functional business strategies.
The National Head HR shall maintain a strategic and high-level perspective of the company, functional objective and
be able to recognize areas that need more tactical assistance. He shall quickly assess areas that need improvement
and prioritize issues to be addressed. He must be capable of driving change, asking tough questions and
implementing new strategies.
Section 3. Reporting Structure
Direct:

Indirect:

JOB DESCRIPTION
Section 4. Key Accountabilities
1. Lead the development and execution of the Human Resources strategic plan and shorter term plans and
initiatives to support the business strategies and promote a unified company culture.
2. Manage the common processes and day-to-day operations of Human Resources, including both corporate
Human Resources functions and deployed Human Resources support for the production units; with key focus
on, efficient and objective performance management system, highly responsive and effective recruitment
and selection process, strong HR processes, and developing remuneration and reward procedures.
3. Identify gaps in training programs and develop programs that meet the needs of management and
employees.
4. Work with Top Management to develop effective internal communications (between and among
management and employees) to promote morale and achieve company-wide goals.
5. Improving management / employee communications, including mediating in disputes and advising line
managers on how to implement personnel policies.
6. Provide leadership to the HR team and build organizational capability and effectiveness. Ensure a strong
focus on internal customer satisfaction.
7. Provide HR advice and counsel to executive leadership on HR issues.
8. Accurately diagnose organizational issues, develop solutions, and implement them
9. Ensure compliance and maintain a thorough knowledge in such areas as EPF, Factories Act, Industrial Dispute
Act and other regulatory requirements.
10. Lead/oversee support to the Board/Managing Director related to executive compensation and benefits and
company-wide talent management/succession planning.
11. Lead or oversee teams working with HR on various People initiatives.
12. Promote quality, safety and security in all HR activities.

Section 5. Key Competencies