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Complaint Handling Report

High traffic area cause the RRC no


response problem

AuthorHulantian 10072050
Date201108

Sales Division II
Network Service Office
UMTS Network Optimization Section

High RTWP Handling Report

Description
This report shows a reason that caused the RRC no response problem, for your information.
summary In this report I use the GoogleEarth and IE delay in the asslog to located and
finally solved the problem of RRC no response. for your information.
keyword

RRC no responsedelay

Complaint Handling Report

Description
The RRC Establishment Success Rate of some certain cells was a bit low.
Most of the cause is RRC no response, see from the table below:

Cell
TRI029W-1
TRI137W-1
TRI137W-2
TRI231W-3
TRI717W-1
TRI807W-1

RRC
Establishme
nt Success
Rate
98.60%
98.34%
96.25%
98.37%
98.99%
98.89%

Nunber of
fail RRC
establishme
nt (total)
1351
1504
284
264
535
603

Number of
failed RRC
connection
establishme
nt,Uu no
response
1351
1492
283
262
535
603

Analysis
First, mark the problem cells on GoogleEarth. We can find the problem cells is like a circle.
Maybe the problem area is within the circle.

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2014 ZTE Corporation. All rights reserved.

High RTWP Handling Report

Figure 1

The problem cells

Then, check for the asslog to get the delay of each problem UE.
Cell TRI137W-1/-2 the delay is mostly 3, for cell TRI416W-2 is 4, for cellTRI231W-3 is 6, for
TRI029W-1 is 7.

Figure 2

IE delay

Complaint Handling Report

We know the distance from UE to Cell = Delay*1.5*78.125m


So use this distance to draw a circle which means the UE that near the circle have the same
delay to the cell.
After that, we find find there is a joint of the circles, which means the UE near the joint meet
the delay to all the cells that have the problem and Souk thalat, the largest marketplace of
Libya, is just located there.

Figure 3

distance analyze

So we go to that area to do some test and analysis:

We did drive test outside the Souk thalat and find the coverage is good.

2 Then we went inside the Souk thalat and found this building have five floors.

ZTE Confidential Proprietary

2014 ZTE Corporation. All rights reserved.

High RTWP Handling Report

Figure 4

Souk thalat the largest marketplace of Libya

There are so many people inside the building and all of the cells RSCP inside the building are
very poor(less than -98dbm),which will cause the RRC no response problem easily.
The nearest site is TRI137W, so wed better to adjust the Antenna Tilt and Antenna Azimuth to
cover the whole building.

3 We also found there have cell TRI807W-1s RSCP inside the building but this cell is very
far from the Souk thalat. It is an overshooting so this cell should be adjust too.

Complaint Handling Report

Conclusion & Suggestion


On 26th JAN 2011 , we adjust cell TRI137W-1,TRI137W-2,TRI807W-1;

Figure 5

C ell
T RI137W-1
T RI137W-2

C ell
T RI807W-1
T RI137W-1

Figure 6

Site TRI137W and the adjustment plan

Antenna Azimuth (degree)


before
after
50
70
150
100
Antenna Tilt(degree)
before
after
1
3
4
1

Adjustment record

After adjustment, the RRC Establishment Success Rate of nearby cells is return to normal and
the total traffic of nearby cells had increased a little.

ZTE Confidential Proprietary

2014 ZTE Corporation. All rights reserved.

High RTWP Handling Report

Figure 7

RRC Establishment Success Rate of nearby cells after adjustment

The total traffic of nearby cells had increased a little.


DATE

TRI029W-1

TRI137W-1

TRI137W-2

2011-01-20
2011-01-21
2011-01-22
2011-01-23
2011-01-24
2011-01-25
2011-01-26
2011-01-27
2011-01-28
2011-01-29

152.6536
128.8481
157.8444
157.8708
163.9631
156.8733
105.8128
101.3161
99.77
92.6431

181.4508
96.7394
166.2017
172.3594
179.3661
171.2014
254.4189
285.6197
147.9036
229.3153

60.6775
37.3489
56.8975
58.5031
58.2083
56.8517
148.9539
167.9286
99.6067
138.8581

Figure 8

. The total traffic of nearby cells (every Friday there will be a drop of traffic)

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