About Perptual

Founded in 2009, perpetual InfoTech India-based leading offshore services provider. We

offer software solutions to simplify, accelerate, and enrich business processes Perpetual
InfoTech has development centers in Pune, Mysore and Ahmadabad in India. We provide
Outsourced Product Development, Enterprise Business Solutions, and Value Added
services. Our service portfolio spans across the Media and Entertainment, Travel and
Hospitality, Healthcare and Life Sciences, Retail and Distribution, and Hi-Tech domains.
Perpetual has seven defined technology focused Centers of Excellence eCommerce,
Enterprise Mobility, Customer Relationship Management, Business Intelligence, Enterprise
Content Management, Cloud Computing, and Supply Chain Management.

Perpetual Methodology Stages

Initiation Phase (Scoping, Feasibility, Proposal)

Requirement/System Study
Analysis
Construction and Unit Testing
System Testing
Deployment, Acceptance Testing and Knowledge Transfer
Warranty
Maintenance and Support

How To Reach Perpetual Infotech ?

General Inquies
Inquiry@perpetualinfotech.com
Our Businesses
business@perpetualinfotech.com

Corporate Inquiries
Development Offices
India Offices:
Mysore
Perpetual Infotech

Nazarabad,Mysore, Karnataka, 570010

hr@perpetualinfotech.com
contactus@perpetualinfotech.com

Ahmadabad
Perpetual Infotech

Maninagar Ahmadabad
Rambaug, Maninagar,
AHMEDABAD 380 008 Gujarat
hr@perpetualinfotech.com
contactus@perpetualinfotech.com

Pune
Perpetual Infotech

Healthcare

Today, technology aids everyone, right from patients and practitioners to pharmaceuticals,
hospitals, labs, clinics, insurers, etc. Healthcare companies are balancing the quality and
cost of care while serving a rapidly aging population and rising healthcare costs. Minimized
medical errors, increased customer satisfaction, improved tracking, increased reporting,
safety, security, and compliance with quality standards have become top priorities for
Healthcare companies. Perpetual InfoTech global Healthcare experience spans Payer,
Provider, Pharma and Life Science communities. Perpetual InfoTech partners with some of
the worlds leading healthcare organizations to help them proactively manage their business
through the use of information, data, and technology.

Applications Services
Perpetual InfoTech delivers innovative IT services to help Healthcare and Life Science
organizations worldwide, by addressing critical business challenges. We offer the following
IT competencies in the Healthcare industry.

Applications Management, Development and Support

Architecture Consultancy
Help desk support
Test Automation and Testing
Re-engineering and Documentation
Portal development
Development of document management system for online regulatory business
information tracking
Business Intelligence

Healthcare Solutions

We service a suite of Health Insurance products for Government and Commercial insurance
providers with complete end-to-end integration.

Software development
Perpetual InfoTech believes that software development should not be restricted to code creation and
project delivery. It is inclusive of an accurate comprehension of the requirement and business goals
and, on the basis of this comprehension, recommendations of a cost-effective solution with a fine
blend of technology. Taking into account the project requirements and customer interests, Perpetual
has adopted many successful software development approaches. We are well conversant with the
classic software development life cycle. Perpetual InfoTech offshore team is an extension of this
onsite team. Software Development on following technology JAVA, DOT NET, PHP, ANDROID,
PYTHON, IPHONE AND I PHONE.

Software maintenance
In the current environment, business practices, policies, and execution methodologies are
continuously being modified. On the other hand, better technologies and methods of using them are
emerging. In such a scenario, one of the biggest challenges faced by organizations is to manage IT
to keep in step with business, while leveraging present assets.

Technical Support Highlights

Over 7 years of experience in the shared service industry.

Currently supporting 20+ clients across different verticals.
400+ support resources.
24X7 Support services or in combination of below models to suit client business needs.
Weekdays :9x5 ,16x5 & 24x5
Weekdays and Weekends : 9x5 & 24x 2 , 16x5 & 24x2
Phased approach followed for offshore Support services.
Project Planning.
Process Migration and Knowledge Transfer.
Operations Management.
Continuous Improvement.
Support portfolio includes global industry leaders in Healthcare, Media & Entertainment,
Retail, Travel & Hospitality etc.
Contact Center Solution to optimize call center operations, basis skill based and role based
routing, auto call distribution, call flow management, quality management & custom
reporting.

Business Process Outsourcing Services

Perpetual InfoTech provides innovative solutions to commercial Healthcare organizations by

leveraging its deep domain knowledge. We provide simple and complex back-office
services in claims processing, claims intake, data entry, plan building, provider maintenance
and credentialing. Our services allow clients to enhance their administrative processes,
improve productivity and quality of patient care, reduce costs and improve the services they
in turn deliver to their customers. In the Life Sciences industry, our BPO offerings include
Research & Development, Manufacturing, Monitoring and Sales & Marketing.