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As supply chains grow more and more complex, it is impossible to address all of the
risks that make them vulnerable without the proper tools and support. To add to the
complexity, todays supply chains include more than just cargo: they also include
critical infrastructure such as power grids, communications, information technology,
and other assets and services that do not travel on trucks, trains, ships, or planes.
At times of crisis, your business depends on your ability to secure, administrate,
and navigate your companys network of business relationships. On the positive
side, if you can effectively protect and manage your supply chains, the ability to
productively respond to stresses can yield important benefits, such as:
Decreased losses and lower associated production costs
Improved business continuity via a more robust, resilient, and responsive supply chain
Greater end-to-end transparency for improved process management and efficiency
Competitive advantages over industry rivals when supply chain risks arise
Brand Protection
Emerging Risks
Its a simple fact that the number of touch points increases as products and services
are globally sourced. More touch points mean more hands, more exchanges, more
methods, more border crossings, and more opportunity for disruption incidents;
all translating to more vulnerable assets.
Compound more vulnerable assets
with more valuable assets especially in
sectors such as technology,
pharmaceuticals, retail/apparel, and
alcohol and tobacco and thieves become more brazen and creative, raising
the potential for massive losses.
In 2012, global supply chain crime
amounted to $21.5 billion in losses.
Further, the demand for low cost
logistics and transportation in supply
chains often runs counter to the goal
of consistently enforcing security
procedures, again raising risks.
Similarly, the need for greater supply
chain efficiency can compromise
redundancy, making supply chains less
flexible to stresses and disruptions.
BSI
Security Compliance
Supply chain security can include credentialing members of the
supply chain, screening and validating the contents of cargo,
securing cargo in-transit with security devices, and of course
inspecting cargo upon arrival.
According to the Department of
Homeland Security, infrastructures
(including communications and
information technology) must also be
considered when building an overall
supply chain security strategy. A recent
survey by the Zurich Insurance Group
showed that 73% of organizations
recorded at least one supply chain
disruption in 2012 [and] the leading
cause of supply chain disruption is
unplanned IT or telecom outages.2
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Business Continuity
Business Continuity spans both planning and the day-to-day activities
necessary to ensure that critical business functions will be available
to your customers, partners, and suppliers without disruption,
regardless of adverse events.
While disaster recovery is a key piece of
business continuity, for supply chain
management any business continuity
effort must account for more than
natural disasters, supplier redundancy,
and political stability as political
instability can produce boycotts, strikes,
protests, slowed custom clearances, port
outages, etc. Recent examples of natural
and man-made disasters include the
tsunami in Japan, the Arab Spring
Middle East awakening, anti-austerity
protests in Europe, and the Occupy
movement in the United States.
While manufacturers spend years and
fortunes building global supply chains,
natural disasters can devastate
business ecosystems in a matter of
minutes. The November 2011 floods in
Thailand killed more than 600 people,
knocked out auto and electronics
suppliers, and forced production delays
in plants in the United States for weeks.6
As a result of that regions natural
disaster, Seagate Technology passed
former market leader Western Digital
Corp. for the worldwide lead in hard
disk drive shipments. Western Digital
suffered heavy losses in the Thailand
floods, seeing about 75% of its
production temporarily shut down,
while Seagate owes its return to market
leadership to a fortuitous accident in
geography: Its HDD manufacturing plant
in Thailand is located on high ground.7
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$210 BILLION
THAILAND Floods
$30 BILLION
$20 BILLION
$15 BILLION
AUSTRALIA Floods
Sources: Munich RE, Thailand Insurance Commission
$7 BILLION
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In-Transit Risks
There are multiple risks arising
from the transit of goods across
a supply chain. Ready examples
include cargo disruption/theft,
counterfeiting, and supply chain
terrorism. Secondary risks
include insurance increases and
the cost of expedited shipping to
replace lost goods, which creates
downstream financial impacts.
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Brand Protection
Brand protection is typically viewed as a cross-functional discipline uniting security, supply chain,
research and development, legal, quality, government affairs, public relations, and marketing.
Focusing on the supply chain, brand protection requires mitigating four specific risk areas:
social responsibility, counterfeiting, un-manifested cargo, and intellectual property rights.
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By implementing a holistic,
enterprise-wide supply chain risk
management program, companies
also can uphold their commitment to
providing strong corporate governance
on behalf of shareholders, which
ultimately boosts shareholder value,
continues Bosman. Companies that
dont are, in a very real sense, working
without a safety net.17
Further, businesses need the support to
conduct supply chain vulnerability audits,
formulate more detailed risk mitigation
strategies, and transfer that analysis to
actionable business continuity plans. By
strategically implementing a standardsbased management system, along with
the proper training and field validated
tools, you can achieve greater confidence
that you will be capable of maintaining
continuity of operations when disruptive
incidents occur.
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Zurich Insurance Group (2012, November 7). Service failures by outsourcers reach top three causes of supply chain disruption.
Retrieved from http://www.zurich.com/media/newsreleases/2012/2012-1107-01.htm
Bill Powell (2011, December 12). The global supply chain: So very fragile. Fortune.
Retrieved from http://tech.fortune.cnn.com/2011/12/12/supply-chain-distasters-disruptions/
Lucas Mearian (2012, February 29). Thai floods catapult Seagate into hard drive market lead. Computerworld. Retrieved from
http://www.computerworld.com/s/article/9224778/Thai_floods_catapult_Seagate_into_hard_drive_market_lead
Jon Miller (2010, April 30). The Necessity of Redundancy in Lean. Quality Digest. Retrieved from
http://www.qualitydigest.com/inside/twitter-ed/necessity-redundancy-lean.html
Paul A. Eisenstein (2012, April 17). Resin Plant Fire Latest Disaster to Threaten Global Auto Industry Could lead to severe
worldwide production shortages. The Detroit Bureau. Retrieved from
http://www.thedetroitbureau.com/2012/04/resin-plant-fire-latest-disaster-to-threaten-global-auto-industry/
10
Federal Bureau of Investigation (2010, November 12). Inside Cargo Theft: A Growing, Multi-Billion-Dollar Problem.
Retrieved from http://www.fbi.gov/news/stories/2010/november/cargo_111210/cargo_111210
12
FDA Warns of New Batch of Counterfeit Cancer Drug Avastin. Fox News Latino.
Retrieved from http://latino.foxnews.com/latino/health/2013/02/07/fda-warns-new-batch-counterfeit-cancer-drug-avastin/
13
Organisation for Economic Co-Operation and Development - OECD (2007). The Economic Impact of Counterfeiting and Piracy.
Retrieved from http://www.oecd.org/industry/industryandglobalisation/38707619.pdf
14
World Economic Forum Study (2012, June 23). Insurance News. Retrieved from http://insurancenewsnet.com/article.aspx?id=347242
15
Forbes and Deloitte 2012 Risk Management Report: Aftershock: Adjusting to the New World of Risk Management. Page 11.
Retrieved from http://www.forbes.com/forbesinsights/risk_management_2012/
16
Supply Chain Resilience 2011 - 3rd Annual Survey By the Business Continuity Institute and sponsored by Zurich. Page 26.
Retrieved from http://www.zurich.com/internet/main/sitecollectiondocuments/insight/supply-chain-survey-2011.pdf
17
Ruud Bosman (2006). The New Supply Chain Challenge: Risk Management in a Global Economy. Factor Mutual Insurance
Company. Retrieved from http://www.fmglobal.com/pdfs/ChainSupply.pdf
18
Gurpriya Bhatia, Charles Lane, and Adrian Wain (2013 January). Building Resilience in Supply Chains. World Economic Forum.
Retrieved from http://www3.weforum.org/docs/WEF_RRN_MO_BuildingResilienceSupplyChains_Report_2013.pdf
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