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INDEX

BSNL ASPIRATION
Why should you choose BSNL Mobile?
BSNLs FACILITIES TO CUSTOMERS
DO YOU KNOW THE CURRENT PREPAID MOBILE PLANS?
GET TARIFF/USAGE DETAILS ON YOUR OWN
KNOW YOUR DATA USAGE
WHY STAND IN A QUEUE? ONLINE BILL PAYMENT, HASSLE FREE NOW!
Choose Your Mobile Number
GSM POSTPAID & PREPAID CURRENT PLANS
Prepaid Plans:
Second
Minute
Anbu Jodi
Jaijawan
Roaming Tariff Plan (RTP45)
Nesam Gold
BSNL Simple Plan-100
Roaming Tariff Plan [RTP-FR]
Plans that are withdrawn and available for existing customers only, till its validity exists
Life Time
General
Student Special
Postpaid Plans:
Plan-99
Plan-145 [RTP-FR]
Plan-149 (RTP FR]
Plan-225
Plan-325
Plan-525
Plan-725
Plan-1500
ISD Tariff Table
Mobile Prepaid Topups & Usage Value
Closed User Group (CUG) facility in Prepaid Mobile services
Special Tariff Vouchers (Boosters) - Groups
Conditions for Multiple Use of Boosters (STVs)
GSM PCO Tariff

INDEX-PAGE-2
3G Data Prepaid Plans Tariff
3G Data Postpaid Plans Tariff
INTERNET + MOBILE TV STVs

CDMA Plans & Tariff


BSNL Joy CDMA Promotional Plan
Special Tariff Vouchers CDMA
CDMA WLL (POSTPAID TARIFF PLANS)

DATA STV in CDMA


Topup Vouchers in CDMA
CDMA Data Plan Prepaid
CDMA Data Plan Postpaid

Wi-Max Services
Wi-Max Postpaid tariff
GSM Mobile Value Added Services
Express your heart through BSNL Tunes
BSNL Name Tunes
WATCH TV CHANNELS, VIDEOS ON THE MOVE !
YOUR MOBILE IS NOW MOBILE TV !
Unified Messaging Service on BSNL Mobile
General Terms used in mobile services
Blackout Days
ISD Tariff & Country Codes
Telecom Consumer Charter of BSNL
Contact Numbers of Circle Marketing Cell Back cover

Mahatma Gandhi

A customer is the most important visitor on our premises.


He is not dependent on us. We are dependent on him.
He is not an interruption in our work - he is the purpose of it.
We are not doing him a favour by serving him.
He is doing us a favour by giving us the opportunity to serve him

BSNLs ASPIRATION
Index

To be the leading Telecom Service Provider in India with global presence.


To create a customer focused organization with excellence in sales, marketing and
customer care.
To leverage technology to provide affordable and innovative products/services
across customer segments
To provide a conducive work environment with strong focus on performance
To establish efficient business processes enabled by IT

Dear BSNL Customer,


Know Your BSNL hand book will guide you to get information on various BSNL
products & services. Facilities to customers viz. SMS Key words, SMS formats,
general activation procedures for Prepaid Plans, Tariff & Bill details, BSNL Tunes,
BSNL Live, Mobile TV and the current affairs more specifically available in Tamilnadu
Circle. General terms used in mobile services are also finding a place in this
handout. This will be much useful for better understanding and utilisation of BSNL
Mobile Services.

Why should you choose BSNL Mobile?


Index

All major towns and cities are covered through our network
All major national and state highways are covered
National and International SMS facility
International roaming available for more than 300 networks across the world.
The facility of one number roaming across the country
Appropriate and reasonable tariff packages to suit every pocket
Absolute transparency in billing.
All regular features of cellular telephony, such as SMS as well as advanced features like
MMS are available.
24 Hour helpline all across the country.
The only Mobile service available throughout the country including Jammu and
Kashmir and North Eastern states like Arunachal Pradesh, Nagaland and Mizoram.

BSNL Service Plus:


BSNL provides a number of Value Added Services. These services helps BSNL serve you
better & enhance the ease & quality of communication thus bringing global connectivity at
your doorstep.

VAS Services:
Voice Mail Service
Value Added Services SIM Based service SMS based Services
Short Message Service (SMS)
Group Messaging
National & International roaming
Call forwarding
Corporate Virtual Private Network
Call conferencing
Friend and Family Talk
Call waiting and Call holding facility
Unified Messaging Services: This provides Voice mail, FAX, e-mail, text to voice
services on your mobile phone. So stay in touch with your nears and dears by means
you like the most.
Wireless Application Protocol (WAP): Surf WAP enabled websites on Internet using
this service.
Index

FACILITIES TO CUSTOMERS
BSNL is offering plenty of facilities to its customers. Answers for the day-to-day queries, plan change,
activation of various STVs of their own etc. are detailed here for the benefit and use of customers.

DO YOU KNOW THE CURRENT PREPAID MOBILE PLANS?


You may like to know the prepaid mobile plans and its tariff that are currently available. You can
simply send SMS with the following Key Words to 53733 and know the details.
Plan /Tariff Details
To know about the current prepaid mobile plans available
To know about the Second plan
To know about the Minute plan
To know about the Anbu Jodi plan
To know about the Nesam Gold plan
To know about the Jai-Jawan plan
To know about the BSNL Simple Plan 100

Key Word
PLAN
PLANSECOND
PLANMINUTE
PLANANBUJODI
PLANNESAM
GOLD
PLANJAIJAWAN
PLANSIMPLE

SMS format : PLAN<PLAN NAME> TO 53733


e.g. : PLANNESAMGOLD to get the plan details of Nesam Gold plan.
Index

GET TARIFF/USAGE DETAILS ON YOUR OWN.


There are certain facilities/information which can be activated/obtained by you sending SMS TO
53733 with the following key words or to get the details in your mobile.

The Key Words are as follows:


Service in
which
applicable
Postpaid

Prepaid

Facility/Information
To get Post paid Usage Charges
To get Previous Month Bill Amount
Plan Activation to Blackberry
Services Plan
To check GPRS Account Balance
Activation of Friends & Family with
one Land Line Number (Note-1)
Activation of Friends & Family with
Land Line and/or Mobile Number
(Note-2)
Modification FFE number (not for
FFL) Charge @ Rs.5/- per number
per modification
To get details of available STV
Vouchers for SMS
To get details of available STV
Vouchers for Voice Calls
To get details of available STV
Vouchers for Data Card

Key Word
AMT
BILL
BISL/BISS/BISR
Data3G
FFL
FFE

FFM

STVSMS
STVVOICE
STVDATA

Service in
which
applicable

Facility/Information

Key Word

Prepaid

3G DATA Usage Check through


data card SIM/tablet

DATA3G<space>mob
ile number of the
DATA Card / tablet
IR<space>COUNTRY
NAME
EMAIL<space>Mail_I
D

Prepaid/
Postpaid

To know the operators of the


country on International Roaming
To register email id for getting post
paid invoices
To know the last call details like
Date, Type, Charge, Balance,
Number and Duration
To know the last five calls details
like Date, Type, Charge, Balance,
Number and Duration
Choose your normal Mobile
Number through SMS option.
(xxxxx denotes any 3 to 5 ending
digit of mobile number)
For reservation of GSM Mobile
Number

Postpaid
Prepaid

Prepaid

Prepaid

Prepaid
Prepaid

SMS to 51123

LAST

LAST FIVE

NLIST XXXXX

CONF<Number
Chosen>

If ex-member of the CUG wants to


rejoin the group

READMIT
<space>CUG_ID
to 53733

To install Bharatberry (Push Mail


Client & PIM Sync) in mobile
Handsets

SUB BB

Do you know the easy way of activation of Plan Voucher (PV) through SMS to 53733?
PV & PCV Details
For all plans currently available under prepaid

SMS Key word


CONTINUE

Easy way of Prepaid Plan Change through SMS to 53733:


For the plans
Second
Minute
Anbu Jodi
Nesam Gold
BSNL Simple Plan 100

SMS Key word


MSEC
MMIN
MANBU
MNESAMGOLD
MSIMPLE

Easy way of Postpaid Plan Change through SMS to 53733:


For the plans
Get Changed to the Postpaid Voice Plan
Get the confirmation for change of post
paid plan

SMS Key word


CHG <SPACE> NEW PLAN AME>
PLANXXXY

Index

Just dial the USSD Code and press Call Button in your mobile handset
to get the following information.
Sl.
No.
1
2
3
4
5
6
7

Details

Code

To know the Name of the plan, its validity and


balance available
To know the details of the booster of the Group
1, 2 & 3
To Know the details of the ISD Boosters used
To know the Mobile Number of SIM in the
Mobile Hand set
To know IMSI
To know the USSD service activated
To know IMEI

*123#
*124#
*124*2#
*888#
*999#
*456*00#
*#06#

KNOW YOUR DATA USAGE


Index
3G Data customers can get the data usage by sending SMS either from his Data Card or tablet, if
they support SMS facility, or, from their BSNL or any other Operator mobile numbers by
sending SMS, as detailed below:
Instrument from where
SMS is to be given.
From DATACARD /
TABLET

SMS
keyword
DATA3G

SMS to be
sent to
53733

Remarks
Free

DATA3G<spa
ce>mobile
From BSNL mobile number of the
53733
Free
number
DATA CARD/
tablet
in 10
digit
DATA3G<spa
ce>mobile
Chargeable as per
From mobile number of number of the
94422537
the customers plan
any operator
DATA CARD/
33
with his operator
tablet
in 10
digit
Customer need not remove the SIM from Data Card/ tablet and put it in his mobile/ iphone to check
the usage.
WHY STAND IN A QUEUE? ONLINE BILL PAYMENT, HASSLE FREE NOW!
Pay bills online: You can avail online payment facility logging on to our web: www.bsnl.co.in you
can view the latest bills and pay them online. You can get duplicate bill online for any mobile
post-paid connection. Mobile prepaid online recharge, top-up and flexi-top-up are also available.
General/Corporate Customers of BSNL can access these features by following three simple steps, viz.
Register, Add a Phone account and view & pay bills online. Quick Pay facility is also available
without registration process.

Index

CHOOSE YOUR MOBILE NUMBER


BSNL Tamilnadu Circle has launched a special scheme called Choose Your Mobile Number in
GSM prepaid service w.e.f. 16.12.2011. Under this scheme a customer can select his/her mobile
number out of the list of about one lakh numbers available.
Customers can logon to website http://tamilnadu.bsnl.co.in and go to the page of Choose Your
Mobile Numbers by mouse click on the link available in the web page. Select the prepaid mobile
number in the list under Choose Nos. A PIN number (Personal Identity Number) with 7 digits will
be generated and sent to the customer on the mobile number entered in the web-page. Customer needs
to input the 7 digit PIN to confirm the selection of the Mobile Number.
Also, SMS option for selecting the normal mobile number is available for customers. BSNL
customers should send SMS to 53733 and Non-BSNL customers should SMS to 9400012345. Any
BSNL customer can get the list of spare numbers by sending SMS NLIST XXXXX to 53733 in
which, XXXXX can be any 3 to 5 ending digit. A list of 10 spare numbers with matching XXXXX
will be sent to the mobile number from which the request is initiated.
Or
NLIST to 53733. In this case, any 10 spare random numbers will be sent.
For reservation of GSM numbers the Customer has to text as CONF <number chosen>to 53733
(BSNL) or 9400012345 (Non-BSNL).
The number selected will be reserved for the subscriber for 72 hours within which the customer
has to activate the selected number by approaching the nearest Customer Service Centre;
otherwise, the reserved number will be cancelled and taken back to the spare list.

* Life time validity of plan - Life Time Validity means the License Period of the Operator. The
License Period for Cellular Services of BSNL is 20 years w. e. f. 29.02.2000. However, the License
is understood to be renewable further on its expiry. (Note: To continue the lifetime plan the
recharge conditions specified along with the plan should be fulfilled)

Index

GSM PREPAID & POSTPAID


PREPAID & POSTPAID PLANS & TARIFF, PLAN VOUCHERS, PLAN
CONTINUATION VOUCHERS, TOP-UP VOUCHERS & SPECIAL TARIFF
VOUCHERS

Sl. No.

Name of the
Pre paid plans

Sl.No.

Name of the
Post paid plans

Second

Plan - 99

Minute

Plan - 145 (RTP-FR)

Anbu Jodi

Plan 149 (RTP-FR)

Jai Jawan

Plan - 225

Roam Free

Plan - 325

Nesam Gold

Plan - 525

Plan - 725

Plan - 1500

7
8

BSNL
Simple
Plan-100
Roam free Plan
[RTP-FR]

Only three type of vouchers viz. Plan vouchers, Top up vouchers and Special Tariff Vouchers are made
available through C-TOP UP ( and through SMS wherever applicable) in TN LSA.
Plan Voucher: First Recharge Voucher is renamed as Plan Voucher which is used for enrolling a
customer into a plan and extending the plan validity.
Top-up Voucher will offer only monetary value in rupees and nil validity.
Special Tariff Voucher - STVs: Boosters are named as Special Tariff Vouchers which are attached to
different plans, tariff for different items and validity period of maximum 90 days.

GSM Mobile Prepaid Plans are rationalised w.e.f. 05.08.2014

Accordingly the current plans available for New Customers w.e.f. 05.08.2014 are Second, Minute, Anbujodi,
Jaijawan, RTP45, RTPFR199 & Circle Specific Promotional Plans viz. Nesam Gold, BSNL Simple-Plan 100
Life Time, Per Minute Neo, Per Second Neo, Student Special, General, Neo General and Anbu Jodi (old) are
withdrawn. Migrations to these plans are not allowed w.e.f. 05.08.2014.

The existing customers of Life time Plan may continue in the plan as per the terms of the plan

For all customers in Minute based withdrawn plans like Per minute Neo, General, Neo General, Student Special
and FWP Minute on expiry of validity, the plan voucher i.e. PV37, the amount of revised Minute plan will be
recovered on the 2nd Day of GP1 and the validity will be extended in revised Minute Plan currently available.
For the withdrawn Per Second Neo and FWP - Second Plan Customers, on expiry of validity, Plan Voucher i.e.
PV36 amount of revised Second Plan will be recovered on the 2nd day of GP1 and the revised Second Tariff
with validity will be extended in revised Second Plan currently available.
Customers of the withdrawn plans will be allowed to continue in their respective plan till its existing validity.
For FWP plans (under offer) PV 36 (revised Second Plan) and PV37 (revised Minute Plan) are applicable
The Base Voice plan tariff of all Data Plans viz. PV94, PV1251, PV2299 & PV3299 is based on Revised
Minute Plan w.e.f. 05.08.2014

Index

Index

BHARAT SANCHAR NIGAM LIMITED

SECOND PLAN

(A Government of India Enterprise)

SIM Cost (MRP)

Voice Calls Charges

Normal SIM: ` 20
USIM ` 59

Calls

Plan Voucher (MRP)


Second Plan Voucher ` 36 +
Bundled Top-up of ` 70

Local
STD

On-net
(BSNL)

Off-net
(Others)

1.8 ps

1.8 ps

Freebies (With Plan Voucher)


Free bundled Top-up of
get Talk Value of ` 100/-

70 will

(Note: Freebies shall be consumed


Within 30 days from activation)

SMS (P2P)

Amount

Local

` 0.80

National (STD)

` 1.20

Use Plan voucher ` 36 to extend the


plan validity or
Send SMS
CONTINUE to 53733.
[Sufficient balance (to the extent of MRP of
plan voucher) should be available in your
account]

Automatic Extension of Plan Validity


will be done on the 2nd day of GP-I, if
sufficient balance is available at
customers account. Customer will be
informed by SMS.

GRACE PERIOD
Grace Period I
15 days
Grace Period II
165 days
(Both GP I & GP II are applicable after
expiry of plan validity).
During GP-I, OG calls will be barred and only Incoming calls
are allowed.

During GP-II, both OG & IC calls will be barred.


Only Number will be retained for re-activation.
Balance in the account will be lapsed.

Special Benefit:
Full Talk Value on Top-up(s)
of ` 200 to ` 1100, ` 1500, `
`

2500 &

(Reduced Call Charges):


Use STV97

- MRP ` 97 - Validity 90 Days

International (ISD)

` 5.00

SMS Non P2P

` 3.00

Customer can register 5 FNF Nos. (Local onnet/offnet)


F&F activation through SMS:
FFE<Space><1stNumber><space><2ndNumber>
<space><3rdNumber><space><4thNumber>
<space><5thNumber>
(LandLine / WLL numbers to be prefixed with STD code of the area)

Video Call Charges

F&F Change through SMS:

Calls

On-net
(BSNL)

Local

Off-net
(Others)

Roaming Tariff
Voice Calls
Pulse Rate: in Minute (60 Seconds)

On-net
(BSNL)

Local

Off-net
(Other
s)
` 1.00

STD

` 1.50

Incoming

` 0.75

Calls

Video Calls
Pulse Rate: in Second (1 Second)

Calls

On-net
(BSNL)

For more details, please log on


to our Circle Web Site or Call
Toll Free number or contact
our BSNL CSC/Retail Outlet

USE SPECIAL TARIFF VOUCHERS


(STV), CUT YOUR COST ON
VOICE/VIDEO/SMS/DATA.

STD

FFM<Space><oldnumber><space><newnumber> to 53733
===========================
CUG (Closed Used Group)

0-25

4 ps

STD

Off-net
(Other
s)

Local
Use respective Plan voucher of the plan
through C-Topup for migration
Migration through SMS is also
possible. SMS MSEC to 53733

F&F No(s) can be modified @ ` 5 per change.

Pulse Rate: in Second (1 Second)

3000

Migration

Reduced Call charges to FIVE Friends & Family Local


Numbers while in Home LSA On-net @ 20ps/Min. &
Off-net@ 40ps/Min.
SMS Charges Local SMS @ 10ps/SMS & National @
50ps/SMS.

Plan Validity Extension

2200,

FRIENDS & FAMILY

60 Minutes Voice Calls to any network.

SMS Charges

Other Tariff & General information

Freebies with STV97

Initial Plan Validity: 180 Days

2000,
only

GSM Prepaid Tariff

Pulse Rate: in Second (1 Second)

5 ps

` 80 / Month
26 & above ` 60 / Month
----------------------------------------------------------Dial the short code to know.....
Your Mobile Number:
*888#
Your IMSI Number:
*999#
Your IMEI Number:
*#06#
Your Plan, Validity & Balance:
*123#
Boosters (STVs) Details, Free Calls & Balance:
*124#
Data Balance & Tablet Plans:
*124*1#
Details of ISD Boosters (STVs):
*124*2#
To know USSD Services activated dial
*456*00#
To get Missed Call alert dial
**62*+9117010#

SMS to 53733 & Get Tariff Details on Your Mobile!

For available SMS STVs:


For available Voice STVs:
For Data STVs:
For currently available
Offers from BSNL:

STV SMS
STV VOICE
STV DATA
OFFER

Facility of reduced rate will not be available on 5


blackout days.
1.New Year Day 1st Jan, 2. Holi 3. Pre Diwali 4. Diwali Day &
5. New Years Eve 31st Dec.

Incoming

SMS Charges
SMS (P2P)
Local
National (STD)
International
(ISD)
SMS Non P2P
Incoming

Amount
` 1.00
` 1.50

ISD Tariff
Refer the ISD Tariff Table

` 5.00
` 3.00
` 0.00

Data Charges
2 paise / 10KB

TAMILNADU TELECOM CIRCLE


Web site: tamilnadu.bsnl.co.in - Call Toll Free: 1503

BHARAT SANCHAR NIGAM LIMITED

Index

(A Government of India Enterprise)

SIM Cost (MRP)

Voice Calls Charges

Normal SIM: ` 20
USIM ` 59

Pulse Rate: in Minute (60 Second)

Local

On-net
(BSNL)
`1

Off-net
(Others)
`1

STD

`1

`1

Calls

Plan Voucher (MRP)


Minute Plan Voucher ` 37+
Bundled Top-up of `70
Initial Plan Validity: 180 Days

MINUTE PLAN
GSM Prepaid Tariff

Other Tariff & General information


FRIENDS & FAMILY
(Reduced Call Charges):

Use STV97

- MRP ` 97 - Validity 90 Days

Freebies with STV97


60 Minutes Voice Calls to any network.

Freebies (With Plan Voucher)


Free bundled Top-up of `70 will get
Talk Value of `100/(Note: Freebies shall be consumed within 30
days from activation)

SMS Charges
SMS (P2P)
Local

Amount
` 0.80

National (STD)
International
(ISD)
SMS Non P2P

` 1.20

SMS Charges Local SMS @ 10ps/SMS & National @


50ps/SMS.

` 5.00

Customer can register 5 FNF Nos. (Local onnet/offnet)

` 3.00

F&F activation through SMS:


FFE<Space><1stNumber><space><2ndNumber>
<space><3rdNumber><space><4thNumber>
<space><5thNumber>

Plan Validity Extension


Use Plan voucher ` 37
to extend the plan validity or
Send SMS
CONTINUE to 53733.
[Sufficient balance (to the extent of MRP of
plan voucher) should be available in your
account]

Automatic Extension of Plan Validity


will be done on the 2nd day of GP-I, if
sufficient balance is available at
customers account. Customer will be
informed by SMS.

(LandLine / WLL numbers to be prefixed with STD code of the area)

F&F No(s) can be modified @ ` 5 per change.

Video Call Charges

FFM<Space><oldnumber><space><newnumber> to 53733

Calls

On-net
(BSNL)

Local

Off-net
(Others)

` 2.00

GRACE PERIOD

During GP-I, OG calls will be barred


and only Incoming calls are allowed.
During GP-II, both OG & IC calls
will be barred. Only Number will be
retained for re-activation. Balance in
the account will be lapsed.

Roaming Tariff
Voice Calls
Pulse Rate: in Minute (60 Seconds)

Local

On-net
Off-net
(BSNL) (Others)
` 1.00

STD

` 1.50

Incoming

` 0.75

Calls

Video Calls
Pulse Rate: in Minute (60 Seconds)

Calls

Migration
Use respective Plan voucher of the plan
through C-Topup for migration
Migration through SMS is also possible.
SMS MMIN to 53733

Special Benefit:
Full Talk Value on Top-up(s) of
`

200 to ` 1100,

2200,

2500 &

` 1500, ` 2000, `
` 3000 only

For more details, please log on to our


Circle Web Site or Call Toll Free
number or contact our BSNL
CSC/Retail Outlet

F&F Change through SMS:

Pulse Rate: in Minute (60 Second)

STD

Grace Period I
15 days
Grace Period II
165 days
(Both GP I & GP II are applicable
after expiry of plan validity).

Reduced Call charges to FIVE Friends & Family Local


Numbers while in Home LSA On-net @ 20ps/Min. &
Off-net@ 40ps/Min.

On-net
(BSNL)

Local
STD
Incoming

Off-net
(Others)

` 2.00

CUG (Closed Used Group)


0-25
` 80 / Month
26 & above
` 60 / Month
----------------------------------------------------------Dial the short code to know.....
Your Mobile Number:
*888#
Your IMSI Number:
*999#
Your IMEI Number:
*#06#
Your Plan, Validity & Balance:
*123#
Boosters (STVs) Details, Free Calls & Balance: *124#
Data Balance & Tablet Plans:
*124*1#
Details of ISD Boosters (STVs):
*124*2#
To know USSD Services activated dial
*456*00#
To get Missed Call alert dial
**62*+9117010#

SMS to 53733 & Get Tariff Details on


Your Mobile!
For available SMS STVs:
For available Voice STVs:
For Data STVs:
For currently available
Offers from BSNL:

STV SMS
STV VOICE
STV DATA
OFFER

Facility of reduced rate will not be available on 5


blackout days.
1.New Year Day 1st Jan, 2. Holi 3. Pre Diwali 4. Diwali Day &
5. New Years Eve 31st Dec.

Data Charges
2 paise / 10KB

` 1.00

SMS Charges
SMS (P2P)
Local
National (STD)
International
(ISD)
SMS Non P2P
Incoming

===========================

Amount
` 1.00
` 1.50
` 5.00
` 3.00
` 0.00

ISD Tariff
Refer the ISD Tariff Table
USE SPECIAL TARIFF VOUCHERS
(STV), CUT YOUR COST ON
VOICE/VIDEO/SMS/DATA.
TAMILNADU TELECOM CIRCLE
Call Toll Free: 1503

Web site: tamilnadu.bsnl.co.in -

ANBU JODI PLAN

BHARAT SANCHAR NIGAM LIMITED


(A Government of India Enterprise)

GSM Prepaid Tariff


SIM Cost (MRP)
Normal SIM: ` 20
(SIM Free at CSC)
USIM ` 59

Voice Calls Charges


Calls

Local
STD

Off-net (Others)
Mobile

1.8 ps

1.8 ps

Fixed

1.8 ps

Freebies

Plan Validity Extension


Use
Plan
voucher
to extend the plan validity or
Send SMS
CONTINUE to 53733.
[Sufficient balance (to the extent of MRP of
plan voucher) should be available in your
account]

Automatic Extension of Plan Validity


will be done on the 2nd day of GP-I, if
sufficient balance is available at
customers account. Customer will be
informed by SMS.

SMS Charges
Amount
On-net
Off-net
` 0.80

SMS (P2P)
Local
National
(STD)
International
(ISD)
SMS Non
P2P

` 1.20
` 5.00
` 2.00

Video Call Charges


Pulse Rate: in Minute (60 Second)

GRACE PERIOD
Grace Period I
15 days
Grace Period II
165 days
(Both GP I & GP II
are applicable after expiry of plan
validity).
During GP-I, OG calls will be barred
and only Incoming calls are allowed.
During GP-II, both OG & IC calls will
be barred. Only Number will be
retained for re-activation. Balance in
the account will be lapsed.

Calls

Use respective Plan voucher of the


plan
through
C-Topup
for
migration
Migration through SMS is also
possible. SMS MANBU to 53733

(only for new connections)


Local Free Voice Call 30 Min/Day to One
BSNL Fixed/WLL number in his/her name.
Beyond 30 Min. normal call charges apply.

Off-net
(Others)

` 2.00

STD

Roaming Tariff
Pulse Rate: in Minute (60 Seconds)

On-net
(BSNL)

Local

Off-net
(Others)
` 1.00

STD

` 1.50

Incoming

` 0.75

Freebies with STV97


60 Minutes Voice Calls to any network.
Reduced Call charges to FIVE Friends & Family Local
Numbers while in Home LSA On-net @ 20ps/Min. &
Off-net@ 40ps/Min.
SMS Charges Local SMS @ 10ps/SMS & National @
50ps/SMS.
Customer can register 5 FNF Nos. (Local onnet/offnet)

FFE<Space><1stNumber><space><2ndNumber>
<space><3rdNumber><space><4thNumber>
<space><5thNumber>
(LandLine / WLL numbers to be prefixed with STD code of the area)

F&F No(s) can be modified @ ` 5 per change.


F&F Change through SMS:
FFM<Space><oldnumber><space><newnumber> to 53733
===========================
CUG (Closed Used Group)
0-25
` 80 / Month
26 & above
` 60 / Month
----------------------------------------------------------Dial the short code to know.....
Your Mobile Number:
*888#
Your IMSI Number:
*999#
Your IMEI Number:
*#06#
Your Plan, Validity & Balance:
*123#
Boosters (STVs) Details, Free Calls & Balance: *124#
Data Balance & Tablet Plans:
*124*1#
Details of ISD Boosters (STVs):
*124*2#
To know USSD Services activated dial
*456*00#
To get Missed Call alert dial
**62*+9117010#
SMS to 53733 & Get Tariff Details on Your Mobile!

For available SMS STVs:


For available Voice STVs:
For Data STVs:
For currently available
Offers from BSNL:

STV SMS
STV VOICE
STV DATA
OFFER

1.New Year Day 1st Jan, 2. Holi 3. Pre Diwali 4. Diwali Day &
5. New Years Eve 31st Dec.

Video Calls
Pulse Rate: in Second (1 Second)

On-net
(BSNL)

Off-net
(Others)

Local
STD

5 ps

Incoming

SMS Charges

USE SPECIAL TARIFF VOUCHERS


(STV),
CUT
YOUR
COST
ON
VOICE/VIDEO/SMS/DATA.

- MRP ` 97 - Validity 90 Days

Facility of reduced rate will not be available on 5


blackout days.

Voice Calls

Calls

Special Benefit:

On-net
(BSNL)

Local

Calls

Migration

Use STV97

F&F activation through SMS:

(With Plan Voucher)

2000 Sec. On-net (BSNL)


2000 Sec. Off-net (Others)
(Note: Freebies shall be consumed
within 30 days)

FRIENDS & FAMILY


(Reduced Call Charges):

Mobile
&
Fixed

Plan Voucher (MRP)


Anbu Jodi Plan Voucher ` 75
Initial Plan Validity: 90 Days

Other Tariff & General information

Pulse Rate: in Second (1Second)

On-net
(BSNL)

Index

SMS (P2P)
Local
National (STD)
International (ISD)
SMS Non P2P
Incoming

Amount
`1
` 1.50
` 5.00
` 3.00
` 0.00

Data Charges
2 paise / 10KB
ISD Tariff
Refer the ISD Tariff Table
For more details, please log on to our Circle Web
Site or Call Toll Free number or contact our BSNL
CSC/Retail Outlet

TAMILNADU TELECOM CIRCLE


Web site: tamilnadu.bsnl.co.in - Call Toll Free: 1503

JAI JAWAN PLAN

BHARAT SANCHAR NIGAM LIMITED


(A Government of India Enterprise)

GSM Prepaid Tariff

SIM Cost (MRP)

Voice Calls Charges

Normal SIM: ` 20
USIM ` 59

Pulse Rate: in Second (1 Second)


Calls

Plan Voucher (MRP)

Local

Jai Jawan Plan Voucher ` 98


Initial Plan Validity: 30 Days

STD

Freebies
(With Plan Voucher)
2700 Sec. On-net (BSNL)
2700 Sec. Off-net (Others)
10 MB Data
(Note: Freebies shall be consumed
within 30 days)

Plan Validity Extension


Use
Plan
voucher
to extend the plan validity or
Send SMS
CONTINUE to 53733.
[Sufficient balance (to the extent of MRP of
plan voucher) should be available in your
account]

Automatic Extension of Plan Validity


will be done on the 2nd day of GP-I, if
sufficient balance is available at
customers account. Customer will be
informed by SMS.

Special Feature
Voice Calls to 2 BSNL Mobile/ Fixed/
WLL Numbers anywhere in the country
while in Home or National Roaming 20
Minutes Free per Day combined on the 2
Numbers.
Activation procedure: (SMS format)
FMF<space><1st BSNL No.> <space> 2nd
BSNL No.>
Send SMS to 53733
(For LL/WLL STD codes shall be
prefixed)
Rs.5 per number per change is
chargeable.

GRACE PERIOD
Grace Period I
15 days
Grace Period II 165 days
(Both GP I & GP II are applicable
after expiry of plan validity).
During GP-I, OG calls will be barred
and only Incoming calls are allowed.
During GP-II, both OG & IC calls will
be barred. Only Number will be
retained for re-activation. Balance in
the account will be lapsed.

Personnel of

RPF,SAP,CRPF,RAF,COBRA,
CISF,SPG,IHG,BSF,ITBP,NS
G, RR,AR,ICG,DSC,SFF,SSB
are only eligible to avail the
Jai Jawan Plan

On-net
(BSNL)

Off-net
(Others)

1.2 ps

1.5 ps

SMS Charges
SMS (P2P)
Local

Amount
` 0.60

National (STD)
International
(ISD)
SMS Non P2P

` 0.70
` 5.00
` 2.00

Video Call Charges


Pulse Rate: in Minute (60 Seconds)
Calls

On-net
(BSNL)

Local
STD

Off-net
(Others)

FRIENDS & FAMILY


(Reduced Call Charges):
Maximum
of
2
F&F
Numbers
of
BSNL
Mobile/Landline//WLL are allowed.
Call Charges:
Local Mobile/LL/WLL: ` 0.40 / Min.
(Landline/WLL Numbers should be prefixed with STD
Code of the area)
Activation of F&F Numbers:
Send SMS to 53733 SMS Format:
FFE<space><1stNo.><space><2ndNo.>
Modification of F&F Numbers: (SMS Format)
FFM<space><OldNo.><space>New No.>
Change of F&F Numbers is permissible. Rs. 5 per change
per number is chargeable
===========================
CUG (Closed Used Group)

0-25

` 80 / Month
26 & above
` 60 / Month
----------------------------------------------------------Dial the short code to know.....
Your Mobile Number:
*888#
Your IMSI Number:
*999#
Your IMEI Number:
*#06#
Your Plan, Validity & Balance:
*123#
Boosters (STVs) Details, Free Calls & Balance: *124#
Data Balance & Tablet Plans:
*124*1#
Details of ISD Boosters (STVs):
*124*2#
To know USSD Services activated dial
*456*00#
To get Missed Call alert dial
**62*+9117010#

For available SMS STVs:


For available Voice STVs:
For Data STVs:
For currently available
Offers from BSNL:

STV SMS
STV VOICE
STV DATA
OFFER

Facility of reduced rate will not be available on 5


blackout days.

Voice Calls
Pulse Rate: in Minute (60 Seconds)
On-net
Off-net
Calls
(BSNL)
(Others)
Local
` 1.00
STD

1.New Year Day 1st Jan, 2. Holi 3. Pre Diwali 4. Diwali Day
& 5. New Years Eve 31st Dec.

` 0.75

Video Calls
Pulse Rate: in Second (1 Second)
On-net
Off-net
Calls
(BSNL)
(Others)
Local
STD

Other Tariff & General information

SMS to 53733 & Get Tariff Details on Your Mobile!

` 1.50

Roaming Tariff

Incoming

Index

5 ps

Incoming

USE SPECIAL TARIFF VOUCHERS (STV),


CUT YOUR COST ON
VOICE/VIDEO/SMS/DATA.

ISD Tariff
Refer the ISD Tariff Table

SMS Charges
SMS (P2P)
Local
National (STD)
International
(ISD)
SMS Non P2P
Incoming

Amount
` 0.75
` 0.75
` 5.00
` 2.00
` 0.00

Data Charges
2 paise / 10KB
For more details, please log on to our
Circle Web Site or Call Toll Free
number or contact our BSNL
CSC/Retail Outlet

TAMILNADU TELECOM CIRCLE


Web site: tamilnadu.bsnl.co.in -

Call Toll Free: 1503

Index

RTP-45 PLAN

BHARAT SANCHAR NIGAM LIMITED


(A Government of India Enterprise)

GSM Prepaid Tariff

SIM Cost (MRP)


Normal SIM: ` 20
USIM ` 59

Voice Calls Charges


Pulse Rate: in Second (1 Second)
Calls

Plan Voucher (MRP)

Local

RTP45 Plan Voucher


` 45
Initial Plan Validity: 180 Days

STD

On-net
(BSNL)

Off-net
(Others)

1.5 ps

1.5 ps

Use Plan voucher


Automatic Extension of Plan Validity
will be done on the 2nd day of GP-I, if
sufficient balance is available at
customers account. Customer will be
informed by SMS.

FRIENDS & FAMILY


(Reduced Call Charges):
Use STV97

- MRP ` 97 - Validity 90 Days

Freebies with STV97


60 Minutes Voice Calls to any network.
Reduced Call charges to FIVE Friends & Family Local
Numbers while in Home LSA On-net @ 20ps/Min. &
Off-net@ 40ps/Min.

SMS Charges
Plan Validity Extension

Other Tariff & General information

SMS (P2P)

Amount
On-net
Off-net

Local

` 1.00

` 1.00

Customer can register 5 FNF Nos. (Local onnet/offnet)

National(STD)
International
(ISD)
SMS Non P2P

` 1.50

` 1.50

F&F activation through SMS:

` 5.00
` 3.00

SMS Charges Local SMS @ 10ps/SMS & National @


50ps/SMS.

FFE<Space><1stNumber><space><2ndNumber>
<space><3rdNumber><space><4thNumber>
<space><5thNumber>
(LandLine / WLL numbers to be prefixed with STD code of the area)

F&F No(s) can be modified @ ` 5 per change.


F&F Change through SMS:

Video Call Charges


Pulse Rate: in Second (1 Second)

Migration

Calls

Use respective Plan voucher of


the plan through C-Topup for
migration

Local

Migration through SMS is also


possible.

On-net
(BSNL)

Off-net
(Others)
4 ps

STD

Roaming Tariff
Voice Calls Pulse Rate:

FFM<Space><oldnumber><space><newnumber> to 53733
===========================
CUG (Closed Used Group)

0-25

` 80 / Month
26 & above ` 60 / Month
----------------------------------------------------------Dial the short code to know.....
Your Mobile Number:
*888#
Your IMSI Number:
*999#
Your IMEI Number:
*#06#
Your Plan, Validity & Balance:
*123#
Boosters (STVs) Details, Free Calls & Balance:
*124#
Data Balance & Tablet Plans:
*124*1#
Details of ISD Boosters (STVs):
*124*2#
To know USSD Services activated dial
*456*00#
To get Missed Call alert dial
**62*+9117010#

in Seconds (1 Second)
Calls

GRACE PERIOD
Grace Period I
15 days
Grace Period II
165 days
(Both GP I & GP II are applicable after
expiry of plan validity).
During GP-I, OG calls will be barred and
only Incoming calls are allowed.
During GP-II, both OG & IC calls will be
barred. Only Number will be retained for
re-activation. Balance in the account will be
lapsed.

On-net
(BSNL)

Local

1.5 ps

STD

1.5 ps

Incoming

1.2 ps

Video Calls
Pulse Rate: in Second (1 Second)
Calls

On-net
(BSNL)

Local
STD

For more details, please log on


to our Circle Web Site or Call
Toll Free number or contact
our BSNL CSC/Retail Outlet

USE SPECIAL TARIFF VOUCHERS


(STV), CUT YOUR COST ON
VOICE/VIDEO/SMS/DATA.

Off-net
(Others)

Incoming

Off-net
(Others)

For available SMS STVs:


For available Voice STVs:
For Data STVs:
For currently available
Offers from BSNL:

STV SMS
STV VOICE
STV DATA
OFFER

Facility of reduced rate will not be available on 5


blackout days.
1.New Year Day 1st Jan, 2. Holi 3. Pre Diwali 4. Diwali Day &
5. New Years Eve 31st Dec.

5 ps
5 ps

SMS Charges
SMS (P2P)
Local
National (STD)
International
(ISD)
SMS Non P2P
Incoming

SMS to 53733 & Get Tariff Details on Your Mobile!

Amount
`1
` 1.5
` 5.00

ISD Tariff
Refer the ISD Tariff Table

Data Charges
2 paise / 10KB

`3
` 0.00

TAMILNADU TELECOM CIRCLE


Call Toll Free: 1503

Web site: tamilnadu.bsnl.co.in -

BHARAT SANCHAR NIGAM LIMITED


(A Government of India Enterprise)

NESAM GOLD PLAN


Limited period Promotional Plan

SIM Cost (MRP)


Normal SIM: ` 20
USIM ` 59

Plan Voucher (MRP)


Nesam Gold Plan Voucher ` 49
Initial Plan Validity: 180 Days

GSM Prepaid Tariff

Voice Calls Charges


Pulse Rate: in Second (1 Second)
Calls

On-net
(BSNL)

Off-net
(Others)

1.2 ps

1.5 ps

Local

STD

Index

Other Tariff & General information


FRIENDS & FAMILY
(Reduced Call Charges):

Maximum of 5 F&F Numbers

of Any

Mobile/Landline//WLL are allowed.


Call Charges:

On-net ` 0.20 / Min. - Off-Net ` 0.40 / Min.

Freebies
(With Plan Voucher)
Local/STD
1200 Sec. On-net (BSNL)
500 Sec. Off-net (Others)
(Note: Freebies shall be consumed
within 30 days)
Every month 50 SMS Local/
National Any N/W - free

Plan Validity Extension


Use
Plan
voucher
to extend the plan validity or
Send SMS
CONTINUE to 53733.
[Sufficient balance (to the extent of MRP of
plan voucher) should be available in your
account]

Automatic Extension of Plan Validity


will be done on the 2nd day of GP-I, if
sufficient balance is available at
customers account. Customer will be
informed by SMS.

(Landline/WLL Numbers should be prefixed with STD


Code of the area)

SMS Charges
Amount
On-net
Off-net

SMS (P2P)
Local

` 0.50

` 0.60

National(STD)
International
(ISD)
SMS Non P2P

` 0.60

` 0.70

` 5.00
` 2.00

Video Call Charges


Pulse Rate: in Minute (60 Seconds)
Calls

On-net
(BSNL)

Off-net
(Others)

` 1.50

` 2.00

Local
STD

GRACE PERIOD

Voice Calls

Grace Period I
15 days
Grace Period II
165 days
(Both GP I & GP II are applicable
after expiry of plan validity).

Pulse Rate: in Minute (60 Seconds)


Calls

On-net
(BSNL)

Local
STD
Incoming

Off-net
(Others)

` 1.00
` 0.75

Pulse Rate: in Minute (60 Second)


On-net
Off-net
Calls
(BSNL)
(Others)
Local

Migration through SMS is also


possible.

USE SPECIAL TARIFF VOUCHERS


(STV), CUT YOUR COST ON
VOICE/VIDEO/SMS/DATA.

SMS Charges
SMS (P2P)
Local
National(STD)

Amount
On-net
Off-net
` 0.70

For available SMS STVs:


For available Voice STVs:
For Data STVs:
For currently available
Offers from BSNL:

STV SMS
STV VOICE
STV DATA
OFFER

Facility of reduced rate will not be available on 5


blackout days.
1.New Year Day 1st Jan, 2. Holi 3. Pre Diwali 4. Diwali Day &
5. New Years Eve 31st Dec.

Always Full Talk Value offered with


Topup of MRP Rs.200 & Multiples of
Rs.200/-

Data Charges
2 paise / 10KB

` 2.00

Incoming
Use respective Plan voucher of the
plan
through
C-Topup
for
migration

Change of F&F Numbers is permissible. Rs. 10 per change


per number is chargeable
===========================
CUG (Closed Used Group)
0-25
` 80 / Month
26 & above
` 60 / Month
----------------------------------------------------------Dial the short code to know.....
Your Mobile Number:
*888#
Your IMSI Number:
*999#
Your IMEI Number:
*#06#
Your Plan, Validity & Balance:
*123#
Boosters (STVs) Details, Free Calls & Balance:
*124#
Data Balance & Tablet Plans:
*124*1#
Details of ISD Boosters (STVs):
*124*2#
To know USSD Services activated dial
*456*00#
To get Missed Call alert dial
**62*+9117010#

Special Feature:

Video Calls

STD

Migration

Send SMS to 53733 SMS Format:


FFE<space><1stNo.><space><2ndNo.>
<space><3rdtNo.><space><4thNo.> <space><5th No.>
Modification of F&F Numbers: (SMS Format)
FFM<space><OldNo.><space>New No.>

SMS to 53733 & Get Tariff Details on Your Mobile!

Roaming Tariff

During GP-I, OG calls will be


barred and only Incoming calls are
allowed.
During GP-II, both OG & IC calls
will be barred. Only Number will
be retained for re-activation.
Balance in the account will be
lapsed.

Activation of F&F Numbers:

ISD Tariff
Refer the ISD Tariff Table

` 0.80

International
(ISD)

` 5.00

SMS Non P2P

` 2.00

Incoming

` 0.00

For more details, please log on to our


Circle Web Site or Call Toll Free number
or contact our BSNL CSC/Retail Outlet

TAMILNADU TELECOM CIRCLE


Web site: tamilnadu.bsnl.co.in - Call Toll Free: 1503

BSNL SIMPLE PLAN 100

BHARAT SANCHAR NIGAM LIMITED


(A Government of India Enterprise)

SIM Cost (MRP)

Limited period Promotional plan

GSM Prepaid Tariff

Voice Calls Charges

Normal SIM: ` 20
USIM ` 59

Plan Voucher (MRP)


BSNL Simple Plan-100

Plan Voucher ` 81

Initial Plan Validity: 180 Days

Pulse Rate: in Minute (60 Seconds)


On-net
Off-net (Others)
(BSNL)
Calls
Mobile &
Mobile Fixed
Fixed
Local
`0.60
`0.70
`0.80
STD

SMS Charges

Freebies
(With Plan Voucher)
Local/STD
3600 Sec. On-net (BSNL) &
100 SMS Local ON-NET (BSNL)
-Free
(Note: Freebies shall be consumed
within 30 days)

Amount
On-net
Off-net

SMS (P2P)
Local

` 0.60

` 0.70

National(STD)
International
(ISD)
SMS Non P2P

` 0.70

` 0.80

` 5.00
` 2.00

Plan Validity Extension


Topups starting MRP of Rs. 10
onwards will extend the validity
on prorate basis.
TOPUPS
MRP `

10
20
30
40
50

Validity
in Days

TOPUPS
MRP `

18
36
54
72
90

55
60
70
80
90

100 to 1100, 3300 , 5500

Validity
in Days

99
108
126
144
162

Video Call Charges


Pulse Rate: in Minute (60 Seconds)
Calls

On-net
(BSNL)

Local
STD

Off-net
(Others)

` 2.00

180

Roaming Tariff
Use respective Plan voucher of the
plan through C-Topup for migration
Migration through SMS is also
possible.

Other Tariff & General information


FRIENDS & FAMILY
(Reduced Call Charges):

Maximum of 2 F&F Numbers

of Local

BSNL Mobile/Landline//WLL are allowed.


Call Charges:

On-net ` 0.40 / Min..


(Landline/WLL Numbers should be prefixed with STD
Code of the area)
Activation of F&F Numbers:
Send SMS to 53733 SMS Format:
FFE<space><1stNo.><space><2ndNo.>
Modification of F&F Numbers: (SMS Format)
FFM<space><OldNo.><space>New No.>
Change of F&F Numbers is permissible. Rs.5 per change
per number is chargeable
===========================
CUG (Closed Used Group)

0-25

` 80 / Month
26 & above ` 60 / Month
----------------------------------------------------------Dial the short code to know.....
Your Mobile Number
*888#
Your IMSI Number:
*999#
Your IMEI Number:
*#06#
Your Plan, Validity & Balance:
*123#
Boosters (STVs) Details, Free Calls & Balance: *124#
Data Balance & Tablet Plans:
*124*1#
Details of ISD Boosters (STVs):
*124*2#
To know USSD Services activated dial
*456*00#
To get Missed Call alert dial
**62*+9117010#
SMS to 53733 & Get Tariff Details on Your Mobile!
For available SMS STVs:
STV SMS
For available Voice STVs:
STV VOICE
For Data STVs:
STV DATA
For currently available
Offers from BSNL:
OFFER

Facility of reduced rate will not be available on 5


blackout days.

Voice Calls
Migration

Index

Pulse Rate: in Minute (60 Seconds)


On-net
Off-net
Calls
(BSNL)
(Others)
` 1.00
Local
STD

` 1.50

Incoming

` 0.75

1.New Year Day 1st Jan, 2. Holi 3. Pre Diwali 4. Diwali Day
& 5. New Years Eve 31st Dec.

Data Charges
2 paise / 10KB

GRACE PERIOD
Video Calls
Grace Period I
15 days
Grace Period II
165 days
(Both GP I & GP II are applicable
after expiry of plan validity).
During GP-I, OG calls will be
barred and only Incoming calls are
allowed.

Pulse Rate: in Minute (60 Second)


On-net
Off-net
Calls
(BSNL)
(Others)
Local
` 2.00
STD

During GP-II, both OG & IC calls


will be barred. Only Number will
be retained for re-activation.
Balance in the account will be
lapsed.

SMS Charges

Incoming

SMS (P2P)
Local
National (STD)
International
(ISD)
SMS Non P2P
Incoming

` 1.00

Amount
` 1.00
` 1.50
` 5.00

ISD Tariff
Refer the ISD Tariff Table
USE SPECIAL TARIFF VOUCHERS (STV),
CUT YOUR COST ON
VOICE/VIDEO/SMS/DATA

For more details, please log on to our


Circle Web Site or Call Toll Free
number or contact our BSNL
CSC/Retail Outlet

` 2.00
` 0.00

TAMILNADU TELECOM CIRCLE


Web site: tamilnadu.bsnl.co.in -

Call Toll Free: 1503

BHARAT SANCHAR NIGAM LIMITED


(A Government of India Enterprise)

ROAMING TARIFF PLAN (RTP-FR)


GSM Prepaid Tariff

SIM Cost (MRP)

Voice Calls Charges

Normal SIM: ` 20
USIM ` 59

Other Tariff & General information

Pulse Rate: in Seconds (1 Second)

FRIENDS & FAMILY

Plan Voucher (MRP)


RTP-FR Plan Voucher ` 199
Initial Plan Validity: 180 Days

Freebies
(With Plan Voucher)
2000 Secs. On-net (BSNL)
2000 Secs. Off-net (Others)
(Note: Freebies shall be
consumed within 30 days)

Index

(Reduced Call Charges):

Local

On-net
Off-net
(BSNL)
(Others)
1.5 ps

STD

1.5 ps

Calls

Use STV97

- MRP ` 97 - Validity 90 Days

Freebies with STV97


60 Minutes Voice Calls to any network.
Reduced Call charges to FIVE Friends & Family Local Numbers
while in Home LSA On-net @ 20ps/Min. & Off-net@ 40ps/Min.

SMS Charges
SMS (P2P)
Local

Amount
` 1.00

National (STD)
International
(ISD)
SMS Non P2P

` 1.50

SMS Charges Local SMS @ 10ps/SMS & National @ 50ps/SMS.


Customer can register 5 FNF Nos. (Local onnet/offnet)
F&F activation through SMS:

` 5.00

FFE<Space><1stNumber><space><2ndNumber>
<space><3rdNumber><space><4thNumber> <space><5thNumber>

` 3.00

(LandLine / WLL numbers to be prefixed with STD code of the area)

F&F No(s) can be modified @ ` 5 per change.

Plan Validity
Extension
Use Plan voucher
to extend the plan validity or
Send SMS
CONTINUE to
53733. [Sufficient balance (to the
extent of MRP of plan voucher)
should be available in your account]

Automatic Extension of Plan


Validity will be done on the 2nd
day of GP-I, if sufficient
balance
is
available
at
customers account. Customer
will be informed by SMS.

F&F Change through SMS:

Video Call Charges


Pulse Rate: in Second (1Second)
Calls

On-net
(BSNL)

Local
STD

Off-net
(Others)
4 ps

Roaming Tariff
Migration
Use respective Plan voucher of
the plan through C-Topup for
migration
Migration through SMS is also
possible.

GRACE PERIOD
Grace Period I
15 days
Grace Period II
165 days
(Both GP I & GP II are applicable
after expiry of plan validity).
During GP-I, OG calls will be barred
and only Incoming calls are allowed.
During GP-II, both OG & IC calls
will be barred. Only Number will be
retained for re-activation. Balance in
the account will be lapsed.

Voice Calls

0-25

` 80 / Month
26 & above ` 60 / Month
----------------------------------------------------------Dial the short code to know.....
Your Mobile Number:
*888#
Your IMSI Number:
*999#
Your IMEI Number:
*#06#
Your Plan, Validity & Balance:
*123#
Boosters (STVs) Details, Free Calls & Balance:
*124#
Data Balance & Tablet Plans:
*124*1#
Details of ISD Boosters (STVs):
*124*2#
To know USSD Services activated dial
*456*00#
To get Missed Call alert dial
**62*+9117010#

SMS to 53733 & Get Tariff Details on Your Mobile!

Pulse Rate: in Second (1 Second)


On-net
Off-net
Calls
(BSNL)
(Others)
1.5 ps
Local
STD

1.5 ps

Incoming

Free

For available SMS STVs:


For available Voice STVs:
For Data STVs:
For currently available
Offers from BSNL:

STV SMS
STV VOICE
STV DATA
OFFER

Video Calls
Pulse Rate: in Second (1 Second)
On-net
Off-net
Calls
(BSNL)
(Others)
Local
5 ps
STD
Incoming

SMS (P2P)
Local
National (STD)
International
(ISD)
SMS Non P2P
Incoming

Facility of reduced rate will not be available on 5 blackout


days.
1.New Year Day 1st Jan, 2. Holi 3. Pre Diwali 4. Diwali Day & 5. New
Years Eve 31st Dec.

5 ps

SMS Charges
For more details, please
log on to our Circle Web
Site or Call Toll Free
number or contact our
BSNL CSC/Retail Outlet

FFM<Space><oldnumber><space><newnumber> to 53733
===========================
CUG (Closed Used Group)

ISD Tariff
Amount
` 1.00
` 1.50
` 5.00
` 3.00
` 0.00

Refer the ISD Tariff Table

Data Charges
2 paise / 10KB
TAMILNADU TELECOM CIRCLE
Web site: tamilnadu.bsnl.co.in - Call Toll Free: 1503

PLAN - 99

BHARAT SANCHAR NIGAM LIMITED


(A Government of India Enterprise)

GSM Postpaid Tariff

Initial charges
Activation
` 100

SMS Charges

Charge*

Amount

SMS (P2P)
Local

Security Deposit [SD]


Local + STD ` 500
Local + STD + ISD: ` 2000
Local + STD + ISD +
International Roaming:
` 5000
[SD is non-interest bearing
and refundable upon
surrender subject to clearance
of all dues]

Fixed Monthly Charges


(FMC)
FMC; ` 99

Freebies offered per


month

Free Usage
Value ` 60

National (STD)

` 1.00

International (ISD)

` 5.00

SMS Non P2P

` 2.00

3G -Video Call Charges


Calls

Home LSA

Local

` 0.70

STD

` 1.00

Incoming

Free

Roaming Tariff
Voice Calls

STD

` 1.00

Incoming

` 0.75

Pulse Rate: in Minute (60 Second)

3G-Video Calls

On-net
(BSNL)
` 0.70

Pulse Rate: in Minute (60 Seconds)


Calls
While Roaming
Local
` 1.50
STD

Local
STD

Off-net
(Others)
` 0.70

` 0.90

` 1.00

Incoming

SMS Charges
Annual Payment option
Pay Rs.1115/- (exclusive of ST) and
get discount of Rs.73/- (exclusive of
ST) on 12 months FMC.
Any special discount schemes on
FMC or FMC+ Usage will not be
clubbed with annual payment
option under postpaid voice and
data plans

Other Tariff & General information


===========================
Local CUG (Closed User Group)
3-25
` 80 / Month
26 -249
` 60 / Month
250-599
` 40 / Month
600-999
` 20 / Month
Above 999
` 5 / Month
National/Zonal CUG (Closed User Group)
3-25
` 180 / Month
26 -249
` 160 / Month
250-599
` 140 / Month
600-999
` 120 / Month
Above 999
` 100 / Month

Pulse Rate: in Minute (60 Second)

Pulse Rate: in Minute (60 Seconds)


On-net
Off-net
Calls
(BSNL)
(Others)
` 1.00
Local

Voice Calls Charges


Calls

Index

SMS (P2P)
Local
National (STD)
International
(ISD)
SMS Non P2P

Note: The FMC mentioned above is in addition to the


normal FMC of the Plan. The call charge within the
CUG is free and charges outside CUG are as per
respective tariff plan. CUG number can be from
BSNL 2G/3G Mobile numbers and there is no
restriction on the mix of plan for formation of CUG.
National CUG tariff is applicable where it is
technically feasible. CUG is applicable for Voice Calls
only.
-----------------------------------------------------------

Exemption for Security Deposit


(Local/STD)
BSNL Employees
Employees of Central /State Govt./Central PSUs
Bank employees who give ECS mandate from their
own bank/Central/State Govt & Central PSUs.
Corporate Customers taking minimum 5 connections
in Corporate Name
Existing BSNL Subscribers upon request with the
following conditions:
1. Fill up a mandate form to allow existing deposit of
PSTN phones towards outstanding of the Cellular
phone.
2. Telephone to be applied in the same name as PSTN
3. Category of Mobile connection will remain same as of
PSTN (Local/STD)

Amount
` 1.00
` 1.00
` 5.00
` 3.00

Data Charges
Home LSA & National Roaming
1 paise / 10KB
For APN BSNL Stream: ` 0.0025/10

ISD Tariff
Refer the ISD Tariff Table

Service Charges as applicable is extra


for the above usages

KB
Facility of reduced rate will not be available
on 5 blackout days.
1.New Year Day 1st Jan, 2. Holi 3. Pre Diwali 4. Diwali Day &
5. New Years Eve 31st Dec.

For more details, please log on to our Circle Web Site or Call Toll
Free number or contact our BSNL CSC/Retail Outlet

TAMILNADU TELECOM CIRCLE


Web site: tamilnadu.bsnl.co.in - Call Toll Free:

1503

Index

PLAN 145 (RTP)

BHARAT SANCHAR NIGAM LIMITED


(A Government of India Enterprise)

Initial charges
Activation
` 100

GSM Postpaid Tariff

SMS Charges

Charge*

Amount

SMS (P2P)
Local

` 1.00

National (STD)

Security Deposit [SD]


Local + STD ` 500
Local + STD + ISD: ` 2000
Local + STD + ISD +
International Roaming:
` 5000
[SD is non-interest bearing
and refundable upon
surrender subject to clearance
of all dues]

Fixed Monthly Charges


(FMC)
FMC; ` 145

International (ISD)

` 5.00

SMS to Content
Providers

` 3.00

3G -Video Call Charges


Pulse Rate: in Minute (60 Second)

Calls

Home LSA

Local

` 1.00

STD

` 1.50

Incoming

Free

Freebies offered per


month

Roaming Tariff

Free Calls 100 Min. (Local +


STD) in Home
LSA/Roaming)
100 SMS Free
(Local/National in Home LSA
/Roaming)

Pulse Rate: Second


On-net
Calls
(BSNL)
Local

Voice Calls Charges


Pulse Rate: in Second
Calls
Local
STD

On-net
(BSNL)
1.2ps

Off-net
(Others)
1.2ps

1.2ps

Annual Payment option


Pay Rs.1632/- (exclusive of ST) and
get discount of Rs.108/- (exclusive of
ST) on 12 months FMC.
Any special discount schemes on
FMC or FMC+ Usage will not be
clubbed with annual payment
option under postpaid voice and
data plans

Voice Calls
Off-net
(Others)

1.2ps

STD

Other Tariff & General information


===========================

Exemption for Security Deposit


(Local/STD)
BSNL Employees
Employees of Central /State Govt./Central
PSUs
Bank employees who give ECS mandate
from their own bank/Central/State Govt &
Central PSUs.
Corporate Customers taking minimum 5
connections in Corporate Name
Existing BSNL Subscribers upon request
with the following conditions:
Fill up a mandate form to allow existing
deposit of PSTN phones towards
outstanding of the Cellular phone.
Telephone to be applied in the same
name as PSTN
Category of Mobile connection will
remain same as of PSTN (Local/STD)

Incoming

3G-Video Calls
Pulse Rate: in Minute (60 Seconds)
Calls
While Roaming
Local
` 1.50
STD

ISD Tariff
Refer the ISD Tariff Table

` 1.00

Incoming

SMS Charges
SMS (P2P)
Local
National (STD)
International
(ISD)

Amount
` 1.00
` 1.00

SMS to Content
Providers

` 3.00

` 5.00

Data Charges
Home LSA & National Roaming
0.01/ 10KB
For APN BSNL Stream:

Service Charges as
applicable is extra for the
above usages
Facility of reduced rate will not be
available on 5 blackout days.
1.New Year Day 1st Jan, 2. Holi 3. Pre
Diwali 4. Diwali Day& 5. New Years
Eve 31st Dec.

` 0.0025/10KB

For more details, please log on to our Circle Web Site or Call Toll
Free number or contact our BSNL CSC/Retail Outlet

TAMILNADU TELECOM CIRCLE


Web site: tamilnadu.bsnl.co.in - Call Toll Free:

1503

Index

PLAN 149 (RTP-FR)

BHARAT SANCHAR NIGAM LIMITED


(A Government of India Enterprise)

GSM Postpaid Tariff

Initial charges
Activation
` 100

SMS Charges

Charge*

Amount

SMS (P2P)
Local

Security Deposit [SD]


Local + STD ` 500
Local + STD + ISD: ` 2000
Local + STD + ISD +
International Roaming:
` 5000
[SD is non-interest bearing
and refundable upon
surrender subject to clearance
of all dues]

Fixed Monthly Charges


(FMC)
FMC; ` 149

Freebies offered per


month
Free Calls 100 Min. (Local +
STD) in Home
LSA/Roaming)
100 SMS Free
(Local/National in Home LSA
/Roaming)

` 1.00

National (STD)

` 5.00

International (ISD)
SMS to Content
Providers

` 3.00

3G -Video Call Charges


Pulse Rate: in Minute (60 Second)

Calls

Home LSA

Local

` 1.00

STD

` 1.50

Incoming

Free

Roaming Tariff
Voice Calls
Pulse Rate: Minute ( 60 Seconds)
On-net
Off-net
Calls
(BSNL)
(Others)
Local
` 1.00
STD

Other Tariff & General information

===========================

Exemption for Security Deposit


(Local/STD)
BSNL Employees
Employees of Central /State Govt./Central
PSUs
Bank employees who give ECS mandate
from their own bank/Central/State Govt &
Central PSUs.
Corporate Customers taking minimum 5
connections in Corporate Name
Existing BSNL Subscribers upon request
with the following conditions:
4.
Fill up a mandate form to allow
existing deposit of PSTN phones towards
outstanding of the Cellular phone.
5.
Telephone to be applied in the same
name as PSTN
6.
Category of Mobile connection will
remain same as of PSTN (Local/STD)

Free

Incoming

Voice Calls Charges


Pulse Rate: in Minute
(60 Seconds)
Calls
Local
STD

On-net
(BSNL)
` 1.00

Off-net
(Others)
` 1.00

` 1.00

Annual Payment option


Pay Rs.1677/- (exclusive of ST) and
get discount of Rs.111/- (exclusive of
ST) on 12 months FMC.
Any special discount schemes on
FMC or FMC+ Usage will not be
clubbed with annual payment
option under postpaid voice and
data plans

3G-Video Calls
Pulse Rate: in Minute (60 Seconds)
Calls
While Roaming
Local
` 1.50
STD

ISD Tariff
Refer the ISD Tariff Table

` 1.00

Incoming

SMS Charges
SMS (P2P)
Local
National (STD)
International
(ISD)

Amount
` 1.00
` 1.00

SMS to Content
Providers

` 3.00

Service Charges as applicable is extra


for the above usages

` 5.00

Data Charges
Home LSA & National Roaming
` 0.01/ 10KB
For APN BSNL Stream:

Facility of reduced rate will not be


available on 5 blackout days.
1.New Year Day 1st Jan, 2. Holi 3. Pre
Diwali 4. Diwali Day & 5. New Years
Eve 31st Dec.

` 0.0025/10KB

For more details, please log on to our Circle Web Site or Call Toll
Free number or contact our BSNL CSC/Retail Outlet

TAMILNADU TELECOM CIRCLE


Web site: tamilnadu.bsnl.co.in - Call Toll Free:

1503

Index

PLAN - 225

BHARAT SANCHAR NIGAM LIMITED


(A Government of India Enterprise)

GSM Postpaid Tariff

Initial charges

Roaming Tariff

Activation
` 100

Voice Calls

Charge*

Pulse Rate: in Second (1 Second)

Local

On-net
Off-net
(BSNL)
(Others)
` 0.012

STD

` 0.012

Incoming

` 0.010

Calls

Security Deposit [SD]


Local + STD ` 500
Local + STD + ISD: ` 2000
Local + STD + ISD + International
Roaming: ` 5000
[SD is non-interest bearing and
refundable upon surrender subject
to clearance of all dues]

3G-Video Calls
Pulse Rate: in Minute (60 Seconds)
Calls
While Roaming
Local
` 1.50
STD
Incoming

Fixed Monthly Charges (FMC)


FMC; ` 225

Freebies offered per month


Free Usage Value

` 200
Free Data Usage 200 MB

` 1.00

SMS Charges
SMS (P2P)
Local
National (STD)
International
(ISD)
SMS Non P2P

Amount
` 0.80
` 0.80
` 5.00
` 3.00

(Applicable in home LSA/ Roaming)

Voice Calls Charges


Pulse Rate: in Second (1 Second)
On-net
(BSNL)
` 0.010

Calls
Local

Off-net
(Others)
` 0.012

` 0.012

STD

Data Charges
Home LSA & National Roaming
1 paise / 10KB
For APN BSNL Stream:
` 0.0025/10 KB

ISD Tariff
Refer the ISD Tariff Table

Other Tariff & General information


Local CUG (Closed User Group)
3-25
` 70 / Month
26 -249
` 50 / Month
250-599
` 30 / Month
600-999
` 15 / Month
Above 999
` 5 / Month
National/Zonal CUG (Closed User Group)
3-25
` 170 / Month
26 -249
` 150 / Month
250-599
` 130 / Month
600-999
` 110 / Month
Above 999
` 100 / Month
Note: The FMC mentioned above is in addition
to the normal FMC of the Plan. The call charge
within the CUG is free and charges outside CUG
are as per respective tariff plan. CUG number
can be from BSNL 2G/3G Mobile numbers and
there is no restriction on the mix of plan for
formation of CUG. National CUG tariff is
applicable where it is technically feasible. CUG
is applicable for Voice Calls only.
-----------------------------------------------------------

Exemption for Security Deposit


(Local/STD)
BSNL Employees
Employees of Central /State Govt./Central PSUs
Bank employees who give ECS mandate from
their own bank/Central/State Govt & Central
PSUs.
Corporate Customers taking minimum 5
connections in Corporate Name
Existing BSNL Subscribers upon request with
the following conditions:
1. Fill up a mandate form to allow existing
deposit of PSTN phones towards outstanding
of the Cellular phone.
2. Telephone to be applied in the same name as
PSTN
3. Category of Mobile connection will remain
same as of PSTN (Local/STD)

SMS Charges
SMS (P2P)
Local

Amount
` 0.50

National (STD)
International
(ISD)
SMS Non P2P

` 0.50
` 5.00
` 3.00

3G -Video Call Charges


Pulse Rate:
in Minute (60 Second)
Calls
Local

Home LSA
` 0.70

STD

` 1.00

Incoming

Free

Annual Payment option


Pay Rs.2532/- (exclusive of ST)

Service Charges as applicable is extra


for the above usages

and get discount of Rs.168-/ (exclusive


of ST) on 12 months FMC.
Any special discount schemes on FMC
or FMC+ Usage will not be clubbed
with annual payment option under
postpaid voice and data plans

Facility of reduced rate will not


be available on 5 blackout days.
1.New Year Day 1st Jan, 2. Holi 3. Pre
Diwali 4. Diwali Day & 5. New Years
Eve 31st Dec.

For more details, please log on to our Circle Web Site or Call Toll Free number
or contact our BSNL CSC/Retail Outlet
TAMILNADU TELECOM CIRCLE
Web site: tamilnadu.bsnl.co.in - Call Toll Free: 1503

Index

BHARAT SANCHAR NIGAM LIMITED

PLAN - 325

(A Government of India Enterprise)

Initial charges

Roaming Tariff

Activation Charge* ` 100

Voice Calls

Security Deposit [SD]


Local + STD ` 500
Local + STD + ISD: ` 2000
Local + STD + ISD + International
Roaming: ` 5000
[SD is non-interest bearing and
refundable upon surrender subject to
clearance of all dues]

Other Tariff & General information

Pulse Rate: 15 Second


Call Charges ` / Minute
On-net
Off-net
Calls
(BSNL)
(Others)
` 0.50
Local
STD

` 0.50

Incoming

` 0.50

FMC;

` 325

Voice Calls Charges


Pulse Rate: 15 Second
Call charges ` / Minute

Local

On-net
(BSNL)
` 0.30

STD

National/Zonal CUG (Closed User Group)


3-25
` 150 / Month
26 -249
` 130 / Month
250-599
` 110 / Month
600-999
` 90 / Month
Above 999
` 70 / Month

Pulse Rate: in Minute (60 Seconds)


Calls
Local

While Roaming

Incoming

` 1.50
Note: The FMC mentioned above is in addition
to the normal FMC of the Plan. The call charge
within the CUG is free and charges outside
CUG are as per respective tariff plan. CUG
number can be from BSNL 2G/3G Mobile
numbers and there is no restriction on the mix
of plan for formation of CUG. National CUG
tariff is applicable where it is technically
feasible. CUG is applicable for Voice Calls
only.
-----------------------------------------------------------

` 1.00

SMS Charges

Freebies offered per month


Free Usage Value ` 300
Free Data Usage 250 MB
(Applicable in home LSA/
Roaming)

Calls

Local CUG (Closed User Group)


3-25
` 50 / Month
26 -249
` 30 / Month
250-599
` 15 / Month
600-999
` 10 / Month
Above 999
` 5 / Month

3G-Video Calls

STD

Fixed Monthly Charges (FMC)

GSM Postpaid Tariff

Off-net
(Others)
` 0.50

` 0.50

SMS (P2P)
Local
National (STD)
International
(ISD)
SMS Non P2P

Amount
` 0.80
` 0.80
` 5.00
` 3.00

Exemption for Security Deposit


(Local/STD)

Data Charges
Home LSA & National Roaming
1 paise / 10KB
For APN BSNL Stream:
` 0.0025/10 KB

Annual Payment option


Pay Rs.3658/- (exclusive of ST)
and get discount of Rs.242/- (exclusive of
ST) on 12 months FMC

BSNL Employees
Employees of Central /State Govt./Central PSUs
Bank employees who give ECS mandate from their
own bank/Central/State Govt & Central PSUs.
Corporate Customers taking minimum 5 connections
in Corporate Name
Existing BSNL Subscribers upon request with the
following conditions:
4. Fill up a mandate form to allow existing deposit of
PSTN phones towards outstanding of the Cellular
phone.
5. Telephone to be applied in the same name as PSTN
6. Category of Mobile connection will remain same as
of PSTN (Local/STD)

Any special discount schemes on FMC


or FMC+ Usage will not be clubbed with
annual payment option under postpaid
voice and data plans

SMS Charges
SMS (P2P)
Local

Amount
` 0.50

National (STD)
International
(ISD)
SMS Non P2P

` 0.50

Service Charges as applicable is


extra for the above usages

` 5.00
` 3.00

3G -Video Call Charges

Facility of reduced rate will not be available


on 5 blackout days.
1.New Year Day 1st Jan, 2. Holi 3. Pre Diwali 4.
Diwali Day & 5. New Years Eve 31st Dec.

For more details, please log on to our


Circle Web Site or Call Toll Free
number or contact our BSNL
CSC/Retail Outlet

Pulse Rate: in Minute (60 Second)


Calls
Local

Home LSA
` 0.70

STD

` 1.00

Incoming

Free

TAMILNADU TELECOM CIRCLE


Web site: tamilnadu.bsnl.co.in - Call Toll Free: 1503

BHARAT SANCHAR NIGAM LIMITED


(A Government of India Enterprise)

PLAN - 525
GSM Postpaid Tariff

Initial charges

Roaming Tariff

Activation Charge* ` 100

Voice Calls

Security Deposit [SD]

Pulse Rate: 15 Second


Call Charges ` / Minute
On-net
Off-net
Calls
(BSNL) (Others)
` 0.50
Local

Local + STD ` 500


Local + STD + ISD: ` 2000
Local + STD + ISD +
International Roaming: ` 5000
[SD is non-interest bearing
and refundable upon
surrender subject to clearance
of all dues]

Fixed Monthly Charges


FMC; ` 525

Other Tariff & General information

STD

` 0.50

Incoming

` 0.50

3G-Video Calls
Pulse Rate: in Minute (60 Seconds)

While
Roaming

Calls
Local

` 1.50

STD
Incoming

` 1.00

SMS Charges
Freebies offered per month
Free Usage Value in `490
Free Data Usage 500MB
(Applicable in home LSA/
Roaming)

Voice Calls Charges


Pulse Rate: 15 Second
Call charges ` / Minute

Calls
Local

On-net
(BSNL)
` 0.30

Off-net
(Others)
` 0.30

SMS (P2P)
Local
National (STD)
International
(ISD)
SMS Non P2P

Amount
` 0.80
` 0.80
` 5.00
` 3.00

Data Charges
Home LSA & National Roaming
1 paise / 10KB
For APN BSNL Stream:

` 0.0025/10 KB
Annual Payment option
Pay Rs. 5,909/- (exclusive of
ST) and get discount of Rs.391/(exclusive of ST) on 12 months FMC

SMS Charges
SMS (P2P)
Local

Amount
` 0.30

National (STD)
International
(ISD)
SMS Non P2P

` 0.50

` 5 / Month
For a Group of minimum 3 and maximum no
limit.
National/Zonal CUG (Closed User Group)
3-25
` 100 / Month
26 -249
` 80/ Month
250-599
` 60 / Month
600-999
` 40 / Month
Above 999
` 20 / Month
Note: The FMC mentioned above is in addition
to the normal FMC of the Plan. The call
charge within the CUG is free and charges
outside CUG are as per respective tariff plan.
CUG number can be from BSNL 2G/3G
Mobile numbers and there is no restriction on
the mix of plan for formation of CUG.
National CUG tariff is applicable where it is
technically feasible. CUG is applicable for
Voice Calls only.
-----------------------------------------------------------

BSNL Employees
Employees of Central /State Govt./Central PSUs
Bank employees who give ECS mandate from their
own bank/Central/State Govt & Central PSUs.
Corporate Customers taking minimum 5 connections
in Corporate Name
Existing BSNL Subscribers upon request with the
following conditions:
7. Fill up a mandate form to allow existing deposit of
PSTN phones towards outstanding of the Cellular
phone.
8. Telephone to be applied in the same name as PSTN
9. Category of Mobile connection will remain same as
of PSTN (Local/STD)

Any special discount schemes on


FMC or FMC+ Usage will not be
clubbed with annual payment option
under postpaid voice and data plans

` 5.00
` 3.00

3G -Video Call Charges


Pulse Rate: in Minute (60 Second)

Local

Home
LSA
` 0.70

STD

` 1.00

Incoming

Free

Calls

Local CUG (Closed User Group)

Exemption for Security Deposit


(Local/STD)

` 0.40

STD

Index

Service Charges as applicable


is extra for the above usages
For more details, please log on to our Circle Web Site or Call Toll Free number or
contact our BSNL CSC/Retail Outlet
Facility of reduced rate will not be available on 5 blackout days.
1.New Year Day 1st Jan, 2. Holi 3. Pre Diwali 4. Diwali Day & 5. New Years Eve 31st Dec.

TAMILNADU TELECOM CIRCLE


Web site: tamilnadu.bsnl.co.in - Call Toll Free: 1503

BHARAT SANCHAR NIGAM LIMITED

PLAN - 725

(A Government of India Enterprise)

3G -Video Call Charges

Initial charges
Activation Charge ` 100

Security Deposit [SD]


Local + STD ` 500
Local + STD + ISD: ` 2000
Local + STD + ISD +
International Roaming: ` 5000
[SD is non-interest bearing and
refundable upon surrender
subject to clearance of all dues]

Fixed Monthly Charges


FMC; ` 725

Calls
Local

Home LSA
` 0.70

STD

` 1.00

Incoming

Free

Roaming Tariff
Voice Calls
Pulse Rate: in Minute (60 Seconds)

Local

On-net
Off-net
(BSNL)
(Others)
` 0.50

STD

` 0.50

Incoming

` 0.50

Calls

3G-Video Calls
Pulse Rate: in Minute (60 Seconds)

Freebies offered per


month
Free Local calls Unlimited*
Free STD Calls 1500 Minutes*
Free SMS Local/National 500
Nos.
Free Data Usage 1000MB
[*Only on-net (BSNL) within
home LSA]

Voice Calls Charges


Pulse Rate: in Minute (60 Second)

Call charges `

/ Minute

Local

On-net
(BSNL)
` 0.00

Off-net
(Others)
` 0.40

STD

` 0.40

` 0.50

Calls

SMS Charges
SMS (P2P)
Local
National
(STD)
International
(ISD)
SMS
Non P2P

Amount
OnOffnet
net
`0.00
` 0.30
` 0.40

GSM Postpaid Tariff

Pulse Rate: in Minute (60 Second)

Calls
Local

Index
Other Tariff & General information
Local CUG
Not available.

National/Zonal CUG (Closed User Group)


3-25
` 80 / Month
26 -249
250-599
600-999
Above 999

`
`
`
`

60/ Month
40 / Month
20 / Month
00 / Month

Note: The FMC mentioned above is in addition to the


normal FMC of the Plan. The call charge within the
CUG is free and charges outside CUG are as per
respective tariff plan. CUG number can be from
BSNL 2G/3G Mobile numbers and there is no
restriction on the mix of plan for formation of CUG.
National CUG tariff is applicable where it is
technically feasible. CUG is applicable for Voice
Calls only.

While Roaming
-----------------------------------------------------------

` 1.50

STD
Incoming

` 1.00

SMS Charges
SMS (P2P)
Amount
Data Charges ` 0.80
Local
Home
LSA(STD)
& National Roaming
` 0.80
National
1 paise / 10KB
International
` 5.00
(ISD)
For
APN BSNL Stream:
` 3.00
SMS `
Non
P2P
0.0025/10
KB

Annual Payment option


Pay Rs. 8,160/- (exclusive of ST) and
get discount of Rs.540/- (exclusive of ST)
on 12 months FMC
Any special discount schemes on FMC or
FMC+ Usage will not be clubbed with
annual payment option under postpaid
voice and data plans

Service Charges as applicable is


extra for the above usages

Exemption for Security Deposit


(Local/STD)
BSNL Employees
Employees of Central /State Govt./Central
PSUs
Bank employees who give ECS mandate
from their own bank/Central/State Govt &
Central PSUs.
Corporate Customers taking minimum 5
connections in Corporate Name
Existing BSNL Subscribers upon request
with the following conditions:
1. Fill up a mandate form to allow existing
deposit of PSTN phones towards
outstanding of the Cellular phone.
2. Telephone to be applied in the same
name as PSTN
3. Category of Mobile connection will
remain same as of PSTN (Local/STD)

For more details, please log on to our


Circle Web Site or Call Toll Free number
or contact our BSNL CSC/Retail Outlet

Facility of reduced rate will not be available on 5 blackout days .


1.New Year Day 1st Jan, 2. Holi 3. Pre Diwali 4. Diwali Day & 5. New Years Eve 31st Dec.

` 5.00
` 3.00

TAMILNADU TELECOM CIRCLE


Web site: tamilnadu.bsnl.co.in - Call Toll Free: 1503

BHARAT SANCHAR NIGAM LIMITED

PLAN - 1500

(A Government of India Enterprise)

GSM Postpaid Tariff

Initial charges
Activation Charge* ` 100

Security Deposit [SD]


Local + STD ` 500
Local + STD + ISD: ` 2000
Local + STD + ISD + International
Roaming: ` 5000
[SD is non-interest bearing and
refundable upon surrender subject
to clearance of all dues]

Fixed Monthly Charges (FMC)


FMC; ` 1500

Freebies offered per month


Free Local calls Unlimited*
Free STD Calls Unlimited*
Free SMS Local/National
2000 Nos.

Roaming Tariff
Voice Calls

Other Tariff & General information


-----------------------------------------------------------

Pulse Rate: in Minute (60 Seconds)


On-net
Off-net
Calls
(BSNL)
(Others)
` 0.30
Local
STD

` 0.30

Incoming

` 0.00

3G-Video Calls
Pulse Rate: in Minute (60 Seconds)
Calls
While Roaming
Local
` 1.50
STD
Incoming
SMS Charges
SMS (P2P)
Local
National (STD)
International
(ISD)
SMS Non P2P

` 1.00
Amount
` 0.80
` 0.80
` 5.00
` 3.00

Free Data Usage 2000MB


[*Only on-net (BSNL) within
home LSA]

Pulse Rate: in Minute (60 Second)


Call charges ` / Minute
On-net
Off-net
Calls
(BSNL)
(Others)
` 0.00
` 0.20
Local
` 0.00

STD

` 0.30

SMS Charges
SMS (P2P)
Local
National (STD)
International
(ISD)
SMS Non P2P

Data Charges
Home LSA & National Roaming
1 paise / 10KB
For APN BSNL Stream:

` 0.0025/10 KB

Voice Calls Charges

Amount
OnOffnet
net
` 0.00 ` 0.30

Index

Exemption for Security


Deposit (Local/STD)
BSNL Employees
Employees of Central /State
Govt./Central PSUs
Bank employees who give ECS
mandate from their own
bank/Central/State Govt & Central
PSUs.
Corporate Customers taking
minimum 5 connections in Corporate
Name
Existing BSNL Subscribers upon
request with the following
conditions:
1. Fill up a mandate form to allow
existing deposit of PSTN phones
towards outstanding of the
Cellular phone.
2. Telephone to be applied in the
same name as PSTN
3. Category of Mobile connection
will remain same as of PSTN
(Local/STD)

Annual Payment option


Pay Rs. 16883/- (exclusive of ST)
and get discount of Rs.1,117/- (exclusive
of ST) on 12 months FMC
Any special discount schemes on FMC
or FMC+ Usage will not be clubbed
with annual payment option under
postpaid voice and data plans

For more details, please log on to our


Circle Web Site or Call Toll Free
number or contact our BSNL
CSC/Retail Outlet

` 0.40

Facility of reduced rate will not be available on 5 blackout days .

` 5.00

1.New Year Day 1st Jan, 2. Holi 3. Pre Diwali 4. Diwali Day & 5. New Years Eve 31st Dec.

` 3.00

Service Charges as applicable is extra for the above usages


3G -Video Call Charges
Pulse Rate: in Minute (60 Second)

Calls
Local

Home LSA
` 0.70

STD

` 1.00

Incoming

Free

TAMILNADU TELECOM CIRCLE


Web site: tamilnadu.bsnl.co.in - Call Toll Free: 1503

The customers of the withdrawn plans i.e. Life Time shall be allowed to continue in their respective plan till the
validity of their plan exists. They can migrate to any of the current plans now available for new customers.

BHARAT SANCHAR NIGAM LIMITED


(A Government of India Enterprise)

LIFE TIME PLAN


GSM Prepaid Tariff

Voice Calls Charges

SIM Cost (MRP)


Normal SIM: ` 20
USIM ` 59

Pulse Rate: in Minute (60 Seconds)

Local

On-net
(BSNL)
` 0.90

Off-net
(Others)
` 1.00

STD

` 1.20

` 1.50

Calls

Plan Voucher (MRP)


Life Time Plan Voucher ` 39
Initial Plan Validity: 180 Days

(With Plan Voucher)

SMS (P2P)
Local

16 Min. On-net (BSNL)


8 Min. Off-net (Others)
(Note: Freebies shall
consumed within 30 days)

National (STD)
International
(ISD)
SMS Non P2P

be

FRIENDS & FAMILY


(Reduced Call Charges):

Maximum of 2 F&F Numbers


Mobile/Landline//WLL are allowed.
Call Charges:
Local Mobile/LL: ` 0.70 / Min.

of

BSNL

(Landline/WLL Numbers should be prefixed with


STD Code of the area)

SMS Charges

Freebies

Other Tariff & General information

Amount
` 0.80
` 1.20
` 5.00
` 2.00

Activation of F&F Numbers:


Send SMS to 53733 SMS Format:
FFE<space><1stNo.><space><2ndNo.>
Modification of F&F Numbers: (SMS Format)
FFM<space><OldNo.><space>New No.>
Change of F&F Numbers is permissible. Rs. 5 per
change per number is chargeable
===========================
CUG (Closed Used Group)

Plan Validity Extension


Topups starting MRP of Rs. 10
onwards will extend the validity
on prorate basis.
TOPUPS MRP `
10
20
30, 40
50,60,70,80,90
100 to 220 (in
multiples of 10)
230 to 5500

Validity in Days
9
18
27
45

Video Call Charges


Pulse Rate: in Minute (60 Seconds)

Calls

On-net
(BSNL)

Local

` 2.00

STD

90

Roaming Tariff

180

Voice Calls

Note: During GP1 and GP2, Topup of MRP `220 or above is to be


done and get 180 days validity.

GRACE PERIOD
Grace Period I
15 days
Grace Period II
165 days
(Both GP I & GP II are applicable
after expiry of plan validity).
During GP-I, OG calls will be
barred and only Incoming calls are
allowed.
During GP-II, both OG & IC calls
will be barred. Only Number will
be retained for re-activation.
Balance in the account will be
lapsed.
Data Charges
2 paise / 10KB
For more details,
please log on to our Circle Web Site or
Call Toll Free number or
contact our BSNL CSC/Retail Outlet

Off-net
(Others)

STD

` 1.50

Incoming

` 0.75

Video Calls
Pulse Rate: in Minute (60 Seconds)

On-net
(BSNL)

Local
STD
Incoming

Off-net
(Others)

Your Mobile Number:


*888#
Your IMSI Number:
*999#
Your IMEI Number:
*#06#
Your Plan, Validity & Balance:
*123#
Boosters (STVs) Details, Free Calls & Balance:
*124#
Data Balance & Tablet Plans:
*124*1#
Details of ISD Boosters (STVs):
*124*2#
To know USSD Services activated dial
*456*00#
To get Missed Call alert dial
**62*+9117010#

For available SMS STVs:


For available Voice STVs:

STV SMS
STV VOICE

For Data STVs:


For currently available
Offers from BSNL:

STV DATA

OFFER

Facility of reduced rate will not be available on 5


blackout days.
1.New Year Day 1st Jan, 2. Holi 3. Pre Diwali 4. Diwali Day &
5. New Years Eve 31st Dec.

` 2.00
` 1.00

SMS Charges
SMS (P2P)
Local
National (STD)
International
(ISD)
SMS Non P2P
Incoming

` 80 / Month
26 & above
` 60 / Month
----------------------------------------------------------Dial the short code to know.....

SMS to 53733 & Get Tariff Details on Your Mobile!

Pulse Rate: in Minute (60


Seconds)
On-net
Off-net
Calls
(BSNL)
(Others)
` 1.00
Local

Calls

0-25

Amount
` 1.00
` 1.50

ISD Tariff
Refer the ISD Tariff Table
USE SPECIAL TARIFF VOUCHERS (STV), CUT YOUR
COST ON VOICE/VIDEO/SMS/DATA.

` 5.00
` 2.00
` 0.00

TAMILNADU TELECOM CIRCLE


Web site: tamilnadu.bsnl.co.in - Call Toll Free: 1503

The customers of the withdrawn plans i.e. New General shall be allowed to continue in their respective plan till the
validity of their plan exists. They can migrate to any of the current plans now available for new customers.

NEW GENERAL PLAN

BHARAT SANCHAR NIGAM LIMITED


(A Government of India Enterprise)

GSM Prepaid Tariff

SIM Cost (MRP)


Normal SIM: ` 20
USIM ` 59

Plan Voucher (MRP)


New General Plan Voucher ` 103
Initial Plan Validity: 180 Days

Voice Calls Charges


Pulse Rate: in Minute (60 Seconds)
On-net
Off-net (Others)
(BSNL)
Calls
Mobile &
Mobile
Fixed
Fixed
Local
STD

`0.60

`0.70

`0.90

Other Tariff & General information


FRIENDS & FAMILY
(Reduced Call Charges):
Maximum
of
2
F&F
Numbers
Mobile/Landline//WLL are allowed.
Call Charges:
Local Mobile/LL: ` 0.40 / Min.

of

BSNL

(Landline/WLL Numbers should be prefixed with STD


Code of the area)
Activation of F&F Numbers:
Send SMS to 53733 SMS Format:

Special Benefit:
Free Bundled Topup of
` 100 (i.e. with full talk
Value and is applicable
Only to this plan)
Plan Validity Extension
Use plan voucher to extend the plan
validity.
Automatic Extension of Plan Validity
will be done on the 2nd day of GP-I, if
sufficient balance is available at
customers account. Customer will be
informed by SMS.

SMS Charges

Grace Period I
15 days
Grace Period II
165 days
(Both GP I & GP II are applicable
after expiry of plan validity).
During GP-I, OG calls will be
barred and only Incoming calls
are allowed.
During GP-II, both OG & IC calls
will be barred. Only Number will
be retained for re-activation.
Balance in the account will be
lapsed.

Migration
Use respective Plan voucher of the
plan through C-Topup for
migration

Amount
On-net
Off-net
` 0.60
` 0.70

SMS (P2P)
Local
National
(STD)
International
(ISD)
SMS Non
P2P

` 0.70

` 0.80

` 5.00
` 2.00

Video Call Charges


Pulse Rate: in Minute (60 Second)

Calls

GRACE PERIOD

FFE<space><1stNo.><space><2ndNo.>

On-net
(BSNL)

Local
STD
Roaming

Off-net
(Others)

` 2.00

Tariff

Voice Calls
Pulse Rate: in Minute (60 Seconds)
On-net
Off-net
Calls
(BSNL)
(Others)
` 1.00
Local
STD

` 1.50

Incoming

` 0.75

USE SPECIAL TARIFF


VOUCHERS (STV), CUT YOUR
COST ON VOICE/VIDEO
/SMS/DATA.

FFM<space><OldNo.><space>New No.>
Change of F&F Numbers is permissible. Rs. 5 per change
per number is chargeable
===========================
CUG (Closed Used Group)

0-25

` 80 / Month
26 & above ` 60 / Month
----------------------------------------------------------Dial the short code to know.....
Your Mobile Number:
*888#
Your IMSI Number:
*999#
Your IMEI Number:
*#06#
Your Plan, Validity & Balance:
*123#
Boosters (STVs) Details, Free Calls & Balance: *124#
Data Balance & Tablet Plans:
*124*1#
Details of ISD Boosters (STVs):
*124*2#
To know USSD Services activated dial
*456*00#
To get Missed Call alert dial
**62*+9117010#

SMS to 53733 & Get Tariff Details on Your Mobile!


For available SMS STVs:
For available Voice STVs:
For Data STVs:
For currently available
Offers from BSNL:

STV SMS
STV VOICE
STV DATA
OFFER

Facility of reduced rate will not be available on 5


blackout days.
1.New Year Day 1st Jan, 2. Holi 3. Pre Diwali 4. Diwali Day &
5. NewISD
YearsTariff
Eve 31st Dec.

Refer the ISD Tariff Table

Video Calls
Pulse Rate: in Minute (60 Seconds)
On-net
Off-net
Calls
(BSNL)
(Others)
Local
` 2.00
STD
Incoming
SMS (P2P)
Local
National (STD)
International
(ISD)
SMS Non P2P
Incoming

Data Charges
2 paise / 10KB

` 1.00

SMS Charges
Migration through SMS is also
possible.

Modification of F&F Numbers: (SMS Format)

Amount
` 1.00
` 1.50
` 5.00

For more details, please log on to our


Circle Web Site or Call Toll Free
number or contact our BSNL
CSC/Retail Outlet

` 2.00
` 0.00

TAMILNADU TELECOM CIRCLE


Web site: tamilnadu.bsnl.co.in -

Call Toll Free: 1503

The customers of the withdrawn plans i.e. Student Special Plan shall be allowed to continue in their respective plan
till the validity of their plan exists. They can migrate to any of the current plans now available for new customers.

STUDENT SPEICAL PLAN

BHARAT SANCHAR NIGAM LIMITED


(A Government of India Enterprise)

GSM Prepaid Tariff

SIM Cost (MRP)

Voice Calls Charges

Normal SIM: ` 20
USIM ` 59

Pulse Rate: in Minute (60 Seconds)


Calls

Plan Voucher (MRP)


Student Special
Plan Voucher ` 97
Initial Plan Validity:
180 Days

On-net
(BSNL)
Mobile &
Fixed

Off-net (Others)
Mobile

Fixed

Local

`0.50

`0.70

`0.90

STD

`0.50

`0.80

`0.90

SMS Charges

Freebies
(With Plan Voucher)
40 Min. On-net (BSNL)
40 Min. Off-net (Others)
20 Local SMS & 20 National SMS
45 MB Data
(Note: Freebies shall be consumed
within30 days)

Plan Validity Extension


Use Plan voucher
to extend the plan validity or
Send SMS
CONTINUE to 53733.
[Sufficient balance (to the extent of MRP of
plan voucher) should be available in your
account]

Automatic Extension of Plan Validity


will be done on the 2nd day of GP-I, if
sufficient balance is available at
customers account. Customer will be
informed by SMS.

SMS (P2P)

Amount
On-net

Off-net

Local

5 ps

15 ps

National(STD)
International
(ISD)
SMS Non P2P

50 ps

60 ps
` 5.00
` 2.00

Video Call Charges


Pulse Rate: in Minute (60 Second)

Calls

On-net
(BSNL)

Local

Off-net
(Others)

` 2.00

STD

Voice Calls
Pulse Rate: in Minute (60 Seconds)

Migration

Calls

Use respective Plan voucher of the


plan through C-Topup for migration

Local

Off-net
(Others)
` 1.00

STD

` 1.50

Incoming

` 0.75

Migration through SMS is also


possible.

Video Calls

GRACE PERIOD
Grace Period I
15 days
Grace Period II
165 days
(Both GP I & GP II are applicable
after expiry of plan validity).
During GP-I, OG calls will be
barred and only Incoming calls are
allowed.
During GP-II, both OG & IC calls
will be barred. Only Number will be
retained for re-activation. Balance
in the account will be lapsed.

USE SPECIAL TARIFF VOUCHERS


(STV),
CUT
YOUR
COST
ON
VOICE/VIDEO/SMS/DATA.

On-net ` 0.15 / Min. - Off-Net ` 0.35 / Min.


(Landline/WLL Numbers should be prefixed with STD
Code of the area)
Activation of F&F Numbers:
Send SMS to 53733 SMS Format:
FFE<space><1stNo.><space><2ndNo.>
<space><3rdtNo.><space><4thNo.> <space><5th No.>
(Landline/WLL Numbers should be prefixed with STD
Code of the area)
Modification of F&F Numbers: (SMS Format)
FFM<space><OldNo.><space>New No.>
Change of F&F Numbers is permissible. Rs. 5 per change
per number is chargeable
===========================
CUG (Closed Used Group)

0-25

` 80 / Month
26 & above ` 60 / Month
----------------------------------------------------------Dial the short code to know.....
Your Mobile Number:
*888#
Your IMSI Number:
*999#
Your IMEI Number:
*#06#
Your Plan, Validity & Balance:
*123#
Boosters (STVs) Details, Free Calls & Balance: *124#
Data Balance & Tablet Plans:
*124*1#
Details of ISD Boosters (STVs):
*124*2#
To know USSD Services activated dial
*456*00#
To get Missed Call alert dial
**62*+9117010#
SMS to 53733 & Get Tariff Details on Your Mobile!
For available SMS STVs:
STV SMS
For available Voice STVs:
STV VOICE
For Data STVs:
STV DATA
For currently available Offers from BSNL:
OFFER

Facility of reduced rate will not be available on 5


blackout days.

Roaming Tariff
On-net
(BSNL)

Other Tariff & General information


FRIENDS & FAMILY
(Reduced Call Charges):
Maximum
of
5
F&F
Numbers
of
BSNL
Mobile/Landline//WLL (3 On-net & 2 Off-net) are allowed.
Call Charges:
Local Mobile/LL/WLL:

1.New Year Day 1st Jan, 2. Holi 3. Pre Diwali 4. Diwali Day &
5. New Years Eve 31st Dec.

ISD Tariff
Refer the ISD Tariff Table

Pulse Rate: in Minute (60 Seconds)


Calls

On-net
(BSNL)

Local
STD
Incoming

Off-net
(Others)

` 2.00
` 1.00

SMS Charges
SMS (P2P)
Local
National (STD)
International
(ISD)
SMS Non P2P
Incoming

Data Charges
2 paise / 10KB

Amount
` 0.60
` 0.70
` 5.00
` 2.00
` 0.00

For more details, please log on to our


Circle Web Site or Call Toll Free
number or contact our BSNL
CSC/Retail Outlet

TAMILNADU TELECOM CIRCLE


Web site: tamilnadu.bsnl.co.in -

Call Toll Free: 1503

Index
SPECIAL TARIFF VOUCHERS (STV)
Special Tariff Vouchers (Boosters) which are attached to different plans, tariff for different usages, its validity
period and its activation procedures are given below. The prepaid customers are allowed to use more than one
STV at a time subject to the conditions stipulated in this regard.
The available STVs have been grouped as Group-I (General), Group-II (Local/ STD Voice), Group-III (Rate
Cutter & Volume based SMS), [Group-IV GPRS (currently withdrawn)] and Group-V.

BSNL Customers can use maximum of 7 STVs simultaneously.


(One STV each from Group I, II, III and 4 STVs from Group-V at a time)

Group - I (General)
Applicability for
activation
through CTOPUP

Format for
sending SMS
to 53733

27

All Prepaid
plans

VOICE344

All prepaid
plans

894

81

All Prepaid
plans

VOICE894

All prepaid
plans

99

30

All Prepaid
plans

VOICE99

All prepaid
plans

84

84

All
Plans

VOICE84

All
prepaid
plans

22

90

Saral Anant
plan &
Life Time Plan

N/A

23

90

Saral Anant
Plan &
Life Time Plan

N/A

47

28

All Prepaid
plans

VOICE47

MRP in
Rs.

Validity
(in days)

Unlimited Local On-net

344

Unlimited Local On-net

Name of the STV

Local calls from BSNL Mobile to


BSNL Mobile---10p/min
Local calls from BSNL Mobile to
Land
Line
/
WLL/Other
Networks49p/min.
All STD voice calls @ Rs.0.35/
Minute
(Under promotional offer the STV is
available for 90 days w.e.f
01.08.2014)
STV( Min)
Local On-net calls while at Home
LSA --60p/min;
LocalOff-net calls while at Home
LSA -70p/min
STD On-net calls while at Home
LSA --60p/min ;
STD Off-net calls while at Home
LSA -70p/min
Call charges while in roaming is as
per per Minute Plan
All other
charges are asper per minute Plan
STV(Per Sec )
Local On-net calls while at Home
LSA 1.2p/sec ;
LocalOff-net calls while at Home
LSA -1.5p/sec
STD On-net calls while at Home
LSA 1.5p/sec ;
STD Off-net calls while at Home
LSA -1.5p/sec
Call charges while in roaming is
asper Per Second plan All other
charges are asper per Second Plan
Local calls On net Rs 0.20 /min

Prepaid

Applicability
for activation
through SMS

All prepaid
plans

i)
ii)

Local On-net @ 12p/Min

65

28

All Prepaid
plans

VOICE65

All prepaid
plans

Local/STD Rs.1.00/3Min (On-net)


&Rs.1.20/3 (Off-net)

28

30

All Prepaid
plans

VOICE28

All prepaid plans

Local Any Network @ 1.4p/2Sec


in Home LSA

44

30

All Prepaid
plans

VOICE44

All Prepaid
plans

290

90

All Prepaid
plans

VOICE290

All prepaid
plans

699

30

Local & STD Voice Calls On-net


10p/Min & Off-net 30p/Min

152

30

Local Any Network @ 30p/Min +


UV* Rs.50

213

90

Local Any Network @ 1.4p/2Sec in


Home LSA

122

90

Local On-net& STD On-net -1p/sec


Local Off-net& STD Off-net -1.2p/sec

15

30

43

90

17

30

31

90

Unlimited Local On-net and 500 Min


free Local/STD calls Any-net

574

27

All Prepaid
plans

VOICE574

All Prepaid
plans

Unlimited Local On-net and 1500 Min


free Local/STD calls Any-net

1494

81

All Prepaid
plans

VOICE1494

All Prepaid
plans

5*

Local Calls Charges:


To Mobile BSNL N/w @ Rs.0.10/min,
To Landline/WLL BSNL N/W @
Rs.0.49/min,
To other N/W (LL/WLL/Mobile)
@ Rs.0.49/min
Local Calls On-net Unlimited, Off-net
Local Calls 1500 minutes FREE

Local On-net& STD On-net -50p/Min


Local Off-net& STD Off-net -60p/min

National Roaming STV- O/G Local &


STD Voice call-1.5p/sec while at
National Roaming.
Incoming
Voice calls - Free

All Prepaid
plans
All Prepaid
plans
All Prepaid
plans

All Prepaid
plans

N/A
N/A
VOICE213

All Prepaid
plans

VOICE122

All Prepaid
plans

All Prepaid
plans except
Jaijawan Plan

VOICE15

All Prepaid
plans except
Nesam Gold &
Jaijawan plans

VOICE17

VOICE43

VOICE31

All Prepaid
plans except
Jaijawan Plan
All Prepaid
plans except
Nesam Gold &
Jaijawan
plans

Roam5
Not applicable

33*

69
91

30
90

Roam33
All Prepaid
Plans

Roam69

All Prepaid
Plans

Roam91

* SMS Activation:
Customer has to send SMS key word as Roam5 or Roam33 (depending upon their requirement) to 53733 for
activation.
On receiving this request, if any Group I booster already available for the customer, then the customer will
be intimated with an SMS Dear customer, Group1STV is already active with validity DD-MM-YY.
Activating Roam (5or 33) will deactivate Group1STV Pl confirm with Roam5C or Roam33C to proceed.

If the customer wishes to retain the already activated STV as above, customer need not send the confirmation
SMS as described above.
If no Group I booster is activated then the request will be processed as usual.
*Roam 33 STV is on promotional offer valid for 90 days w.e.f. 21.07.2014

Group-I (Voice Combo Voucher (thru CTOP-UP and SMS)

Feature

MRP in Rs.

Validity
in Days

SMS
Keyword

71

30

COMBO71

Local Any Network @ 30p/Min + UV*


Rs.20
*UV-Usage Value

<End of Group-I>

Group - II (Unlimited Local /STD voice) :


MRP
IN RS.

VALID
ITY IN
DAYS

APPLICABILITY
FOR ACTIVATION
THROUGH CTOPUP

80 Min Local/STD
Any-Net

34

All Prepaid
plans

N/A

---

Unlimited
Local/STD On-net

164

-do-

VOICE164

All prepaid
plans

Local On-net-video calls free 125


minutes

57

30

-do-

VOICE57

All prepaid
plans

800 Minutes
Local/STD On-net
Night (11PM to
06AM)

59

30

-do-

N/A

All prepaid
plans

1800 Minutes
Local/STD On-net
Night (11PM to
06AM)

121

30

-do-

N/A

All prepaid
plans

All Prepaid
plans

N/A

All Prepaid
Plans

-do-

VOICE701

All prepaid
plans

NAME OF THE STV

335
Local/STD
Net

Min
Any-

Unlimited

Local/STDOn-net
Voice Calls

135
701

30
30

FORMAT FOR
SENDING SMS
TO 53733

APPLICABILITY
FOR ACTIVATION
THROUGH SMS

<end of group II>

Group -III (Rate Cutter & Volume based SMS STVs ) : :


FORMAT FOR
SENDING SMS
TO 53733

APPLICABILITY FOR
ACTIVATION THROUGH
SMS

SMS12

All Prepaid Plans

....do.

SMS21

....do.

30

....do.

SMS32

....do.

54

30

....do.

SMS54

....do.

a) Local/National Onnet SMS: 100 SMS


per day FREE*
b) Local/National Offnet SMS: 12p/SMS*

29

15

....do.

SMS29

....do.

a) Local/National
On-net
SMS: 100 SMS per day
FREE*
b)
Local/National Off-net
SMS: 12p/SMS*

56

30

....do.

SMS56

....do.

MRP IN RS

VALIDITY IN
DAYS

130 SMS Free


Local/National Any
Network

12

265 SMS Free


Local/National Any
Network

21

15

385 SMS Free


Local/National Any
Network

32

860 SMS Free


Local/National Any
Network

NAME OF THE STV

APPLICABILITY FOR
ACTIVATION THROUGH
CTOPUP

All Prepaid Plans

1650
SMS
Local/National
Network

Free
Any

83

30

..do..

SMS83

do

3000
SMS
Local/National
Network

Free
Any

147

60

..do..

SMS147

do..

*The

SMS tariff is applicable upto 100 SMS/day/SIM only. All the SMS beyond 100 SMS/day/SIM will be
Charged Rs.0.50/SMS or SMS charges as per plan whichever is higher.
*UV-Usage Value
50 to 100 SMS per day- SMS charges as per plan. Beyond 100 SMS, 50p/SMS or SMS charge as per
plan whichever is more is applicable. Both Local and National SMS
Volume based STVs- effect from 01.05.2014 to 14.07.2014
STV feature

Validity
in days

MRP in Rs. (incl. of


S.Tax)

SMS keyword to be
sent to 53733

Local /National 300 SMS free to


7 days
19
SMS19
any network
Local /National 1200 SMS free
30 days
72
SMS72
to any network
Both the above two STVs are applicable while in Home LSA and National roaming.
Both the above two STVs are applicable for all plans.
<End of Group III>

Group -IV GPRS STVs - currently withdrawn.


(Unified DATA STVs introduced for the Data Users which are not grouped under this.)

<End of Group IV>

Group V-ISD STVs :


SL.NO.

NAME OF THE STV

MRP

ISD rate for Canada, U.S.A*,


Singapore, ChinaRs.1.49/Min &
Rate per International SMS is Rs.3/-

41

ISD rate for Bangladesh, Malaysia,


Hong Kong, Thailand Rs.2.99/Min &
Rate per International SMS is Rs.3

VALID
ITY

APPLICABILI
TY FOR
ACTIVATION
THROUGH
CTOPUP

FORMAT FOR
SENDING SMS TO
53733

30

All
Prepaid
plans

N/A

27

30

-do-

N/A

ISD rate for France, Germany,


U.K*(except
ISD
code
0044
70,74,75,76,77,78,79,84,89
for
U.K).,Rs.4.49/Min & Rate per
International SMS is Rs.3/-

38

30

-do-

N/A

ISD rate for Australia, Bahrain,


Indonesia, Kuwait Rs.6.49/Min &
Rate per International SMS is Rs.3/-

24

30

-do-

N/A

Note: *For USA and UK ,

only codes with charge Rs. 6 are allowed for ISD boosters
End of Group-V>

CONDITIONS FOR THE USE OF MULTIPLE STVs


For STVs in Group-I General
1.
2.

3.

The customer can use maximum of one STV from the group at a time.
Customer is not barred from using a second STV from the same group. However, if he uses a second
STV from the same group, the new STV activated will override the existing STV in operation and the
validity for the new STV is counted from the date of activation of the new STV.
Can use *124# to know the STV validity.

For STV s in Group-II- unlimited Local/ STD voice.


1. The customer can use maximum of one STV from the group at a time.
2. If he uses a second STV from the same group and if the validity of the earlier STV is higher, then the
higher validity of the earlier STV will be maintained.
3. Can use *124# to know the STV validity.
For STVs in Group III Rate Cutter & Volume based SMS STVs
1. The customer can use maximum of one STV from the group at a time.
2. Customer is not barred from using a second STV from the same group. However, if he uses a second
STV from the same group, the new STV activated will override the existing STV in operation and
the validity for the new STV is counted from the date of activation of the new STV
3. On expiry of STV validity, balance SMS if any will be nullified.

4.
5.

However, if customer uses any other SMS STV in the same group within the existing validity
period.of the existing SMS STV Balance SMS will be carried forward
Customer Can use *124# to know the STV validity.

Upto one hundred SMS per SIM per day, the SMS charges will be as per the plan/STV subscribed by the
customer; and
Beyond 100 SMS per SIM per day, the SMS charges will be as per the plan or 50 paise per SMS whichever is
more.
For the customers who have subscribed to any volume based SMS STVs(prepaid), upto 100 SMS per SIM per
day will be free and beyond that the SMS charges will be as per the plan or 50 paise per SMS whichever is
more.

Note: Group IV GPRS STVs are withdrawn currently

For STVsin Group-V-ISD STVs.


All 4 ISD STVs will work in parallel (also in parallel with existing STVs in other groups). (For example:
If customers activate both STV41 and STV27 simultaneously, then they can enjoy both Rs.1.49/Min for
Group A countries and Rs.2.99/Min for Group B countries and so on).
Customer can use *124*2# to know the information about ISD STV & its validity

COMBO STVs on regular basis [Not forming part the above groups]
Sl.No.

Denomination of
Combo STV

Details

Validity

111

R.s 90 Usage Value + 70 Minutes On-net

20 days

222

Rs.190 Usage Value + 110 Minutes On-net

40 days

333

60 days

555

Rs.280 Usage Value + 180 Minutes On-net


Rs.470 Usage Value + 280 Minutes On-net
[Promotional offer valid for 90
days w.e.f. 21.07.2014]

90 days

Other General information


I. All the Combo Vouchers are available only for the current plan customers.
II. The following days are called Black out days (for the year 2014). i. e Not eligible for all concessional /
free ---SMS / Voice facility on these days including using STV.
a.
New Year Day -- 1st January
b.
Holi 17.03.2014
c.
Pre-Diwali Day 21.10.2014
d.
Diwali 22.10.2014
e.
New year Eve --31st December 2014
III. If Blackout days fall during the validity period of STV, then the validity period will not be extended
for these days.
IV. On net denotes BSNL network & Off net denotes others network.
V. The UV means Usage Value and the usage value will be added in the main account of the customers.

Index

Currently available TOP-Ups & its USAGE VALUES


The usage value of Topups through CTopup / Paper voucher is as given below:

Denominations of TUs
MRP(incl.of S.Tax)

10
20
30
40
50
55
60
70
80
90
100
110
120
130
140
150
160
170
180
190
200
210
220
230
240
250
260
270
280

USAGE VALUE
(MRP - 12.36%
Service TaxProcessing fee*+
Bonus usage
value)
7.90
15.80
23.70
32.60
41.50
45.95
50.40
59.30
68.20
77.10
86.00
94.90
103.80
112.70
121.60
130.50
139.40
148.30
157.20
166.10
175.00
183.90
192.80
201.70
210.60
219.50
228.40
237.30
246.20

Denominations of TUs
MRP(incl.of S.Tax)

USAGE VALUE
(MRP - 12.36% Service
Tax-Processing fee*+
Bonus usage value)

290
300
310
320
330
340
350
360
370
380
390
400
410
420
430
440
450
460
470
480
490
500
510
520
530
540
550
560
570

255.10
264.00
272.90
281.80
290.70
299.60
308.50
317.40
326.30
335.20
344.10
353.00
361.90
370.80
379.70
388.60
397.50
406.40
415.30
424.20
433.10
442.00
450.90
459.80
468.70
477.60
486.50
495.40
504.30

580
590
600
610
620
630
640
650
660
670
680
690
700
710
720
730
740
750
760
770
780
790
800
810
820
830
840
850
860
870
880
890
900
910
920
930
940
950
960

513.20
522.10
531.00
539.90
548.80
557.70
566.60
575.50
584.40
593.30
602.20
611.10
620.00
628.90
637.80
646.70
655.60
664.50
673.40
682.30
691.20
700.10
709.00
717.90
726.80
735.70
744.60
753.50
762.40
771.30
780.20
789.10
798.00
806.90
815.80
824.70
833.60
842.50
851.40

970
980
990
1000
1010
1020
1030
1040
1050
1060
1070
1080
1090
1100
3300
5500

860.30
869.20
878.10
887.00
895.90
904.80
913.70
922.60
931.50
940.40
949.30
958.20
967.10
976.00
3500
6000

*Processing fee not exceeding ten percent of maximum retail price of top up voucher or three rupees,
whichever is less, levied towards administrative cost for each top up voucher.

Index

Local CUG Plan in Mobile Prepaid services

Sl.
No.

1
2
3
4

5
6

7
8
9

Description

Plans eligible to
form CUG
CUG validity
Rent for the month
(whole /part )
Voice call tariff
within
CUG(Within
HPLMN only)
SMS within CUG
Tariff
VOICE/SMS/
GPRS( outside
CUG) anywhere
Roaming charges
Friends & Family
Recharge
coupons/topup

Prepaid CUG
Group II
(size 26&Above )

All current and old plans

Max. of 30/31days or till the end of the calendar month


irrespective of day of CUG formation
RS 80

RS 60

FREE(cug only for main


account charging)

FREE(cug only for main


account charging)

As per plan

As per plan

As per plan

As per plan

As per plan
As per plan

As per plan
As per plan

As per plan

As per plan

STV Voice/GPRS/
SMS

Allowed
(CUG voice calls are also
charged from Free
minutes.)

Allowed
(CUG voice calls are also
charged from Free
minutes.)

Migration to any
plan

Allowed

Allowed

10

11

Prepaid CUG Group I


(size 3-25)

Activation procedure & other conditions:


1.Creation / Activation of CUG will be done at CSC through sancharsoft.
2. After obtaining request letter from the customer, they will either be added to the existing group or
allowed to form a new group.
3. CUG validity shall be fixed as 30/31days (calendar month based) from the date of enrolment for the
all the customers and the rent of Rs 80 or Rs60 will be deducted upfront only. If sufficient balance in
customers account is available, CUG will be provided.
4. The subscribers have to keep his main plan validity intact always with sufficient balance for
CUG rent deduction.

5. If any of the group members is not having sufficient balance in his account, for advance rent for that
month, system will wait for the next 3 consecutive days for at least the amount equal to the rental
component. If deduction is not possible, the customer group id will be removed on 04 of the current
month.
Re-Admission of ex-CUG Number (who is deleted due to rental failure)
if the SMS request is originated from ex-CUG Customer himself using the following syntax.
READMIT<space>CUG_ID to 53733
On receipt of the SMS, validation will be done for the number and the CUG Group ID. If they are
correct and if the customer is having sufficient balance, number will be readmitted into the CUG Group
after deducting the rent for the CUG group for that month.
SMS will be sent to the Customer regarding re-admission Your mobile number is readmitted in the
CUG group with ID Number
If the validation fails, then also a suitable SMS will be sent to the customer.
6.CUG group size shall be checked at the end of the month. Accordingly the rent will be deducted, on
next day (i.e 1st day of subsequent month)
7. If a new customer joins the group, he will be charged upfront acc. to the size of the group he has
joined. If there is any change in the group size from group1 to group2 because of his addition, the rent
will be deducted for the new customer only as per the changed group size. The new group size CUG rent
is applicable for rest of the subs in the group only from the next calendar month
8. Procedure for Deletion of a CUG member
For deletion of a number from the CUG Group, the subscriber has to be initiated the SMS The syntax
for this is
DEL<space>CUG_ID to 53733 cug to be removed at the end of the current month for the requested subscriber.
9. Rent for CUG service will be calendar based irrespective of the enrolling date.
10. NO NEGATIVE balance is allowed for these CUG numbers.
11. If any member of the CUG is on ROAMING, the roaming charges will as per the plan and no free
calls are allowed within CUG.
Note:
1. All the customers in CUG groups will be intimated through SMS about the facility & monthly deduction of talk value so
that sufficient balance of talk value is available for extension on monthly basis
2.Tamilnadu and Chennai Customers can join in the same CUG

Index

Index

GSM PCO Tariff


1.0 GSM PCO
1.1 Activation Voucher for GSM PCOs:
Particular
Activation Charges in Rs.
Service Tax & Cess @ 10.3% in
Rs.
Sale Price of SIM in Rs.
Talk Value in Rs.
Validity (in days)

GSM PCO
181.32
18.68
200
50
7

1.2 Tariff for GSM PCO


GSM PCO

Call Charges(Inclusive
of S. Tax)

Pulse in sec.
All Intra Circle Calls
All Inter Circle Calls
ISD calls (Charge per
minute)
SMS
a) Local/National
b) International

60
60

GSM CCB PCO

Rs. per
minute
1.00
1.00

Pulse in sec.

Rs. per minute

60
60

1.00
1.00

Refer ISD Table

NA

1.00
5.00

1.00
5.00
As per existing tariff(prepaid)

c) Other value added SMS

1.3 Recharge Vouchers for GSM PCO


Sale
Price(Incl.
of ST &
Cess) in
Rs.

Talk
Value(incl.
of ST &
Cess) in
Rs.

Validity
(Days)

Return on
Investment
for PCO
Operator

210

300

15

42.86%

345

500

30

44.93%

660

1000

45

51.52%

1920

3000

45

56.25%

3050

5000

45

63.93%

5800

10000

60

72.41%

5670

9000

100

58.73%

Index
1.4 Validity Vouchers for GSM PCOs :

MRP / Card Value in Rs.

Validity in
days

Discount

150.00

30

Nil

400.00

90

Nil

Particular
Sale Price* of GSM FWP Handset
excluding SIM

*Sale tax/VAT as applicable on the sale price of Handset will be extra.


2.0 Other Terms and Conditions

Amount
Rs. 2100/-

Uniform Grace period of 15 days is allowed for all value of cards. No additional grace
period is allowed. No outgoing call is allowed during the grace period. The unutilized
balance amount in the previous card can be carried forward in case of renewal within the
grace period, otherwise it shall lapse.

The GSM PCO holder has to arrange for the Fixed Cellular Terminal (FCT) inclusive of bill
printing mechanism or GSM Terminal at his own cost.

SIM and Recharge vouchers will be sold from the BSNL Customer Care Centre and
authorized dealer i.e. Franchisee/BA/DSA.

The GSM PCOs can be allowed to any person as per the existing terms and conditions for
Landline PCOs.

No security deposit in the form of cash/Bank guarantee etc. is required to be taken in the
case of Prepaid GSM PCOs.

No service charge is allowed for intra circle calls. However for inter circle calls,
considering stiff competition; the charging of service charge is not mandatory.

The GSM based PCO holder will be allowed to move anywhere within the Licensed Service
area. However, roaming facility should be barred.

It may be made mandatory for such PCO holder to ensure BSNL branding prominently at
the site. In case, such PCOs are installed in mobile Vans, the Van must have BSNL
branding on both sides and top of the Van.

Index

Index

Data Service in 3G Postpaid


Initial SIM & Activation Charges for both Voice and Data plans under 3G postpaid services:

Sl. No.

Particulars

Tariff
Normal
SIM

USIM

Starter pack with SIM in Rs. (Incl. of


S. Tax )

20

59

Usage Value with SIM in Rs.

Validity in days

SIM & Activation

Postpaid Data Plans for New customer interested in mainly data


Customer has to register for a new connection, specify the post paid data plan required and
pay
1. Cost of SIM
2. One month fixed monthly charges (FMC) of the plan chosen by him as advance
3. Refundable Security Deposit: for Local +STD - Rs 500 & for Local +STD+ ISD Rs 2000
4. Activation charges Rs 100
Customer will be allowed data usage as per the data plan.
5. If any existing data plan customer / any new customer prefers to have only data plan, he will be provided with a data
plan chosen by him with basic default voice plan 99 and no FMC of the voice plan is levied and no freebies for
the voice plan is given. But the freebies with respect to the chosen data plans are allowed
6.

A postpaid data plan customer can take any voice plan also. FMC of voice plan will be added to the FMC of data
plan

Unified PostpaiD Data Plans


Fixed Monthly
Charge
in Rs.

Data Charges after free


usage in home and roaming
including MTNL
in Rs./10 KB

Total bundled free Usage


in MB/GB(Any time)

(Service Tax Extra)

140
225
501
901
1711
75
666

1 GB
2 GB
5 GB
10 GB
20 GB
500 MB
7 GB

0.01
0.01
0.01
0.01
0.01
0.01
0.01

*The data usage charges for BSNL Stream after free usage will be Rs.0.25/MB
UNLIMITED ADD-ON DATA PLANS [W.E.F. 01.08.2014]
Fixed Monthly Charge
Sl.No.
Plan
(Service Tax Extra)
UNLIMITED
1
Rs.240
DATA 240
UNLIMITED
2
Rs.340
DATA 340

Free Usage
Per Month in GB
Unlimited
Unlimited

Additional Tariff
Details
Speed 80 Kbps
after 1GB
Speed 80 Kbps
after 2GB

Base Voice Tariff for Data plans:-

Particulars
Call Charges
Voice Call
Local- On-net
Local - Off-net
STD - On-net
STD- Off-net
Video Call
Local-Video calls
STD - Video calls
ISD Calls in Rs./Min
P2P SMS
Local
National
International
National Roaming
Voice - Local Outgoing
Voice - STD Outgoing
Voice Call - Incoming
Video Call - Local Outgoing
Video Call - STD Outgoing
Video call - Incoming
Local/National SMS (Rs./SMS)
International SMS (Rs./SMS)
Data usage charges
All other charges not covered above

Postpaid Plan99
Rs./Min
0.70
0.70
0.90
0.90
0.70
1.00
Rs./SMS
1.00
1.00
5.00
Rs./Min
1.00
1.00
0.75
1.50
1.50
1.00
1.00
5.00
As per data plan
Postpaid plan 99

A discount of 10% on FMC of all 3G postpaid data plan is offered to Government Employees/ Retired
Govenment Employee (Central Government/ State Government/ PSUs) both existing / new connection after
verifying the credential of the officer. The above 10% discount can not be clubbed with any other special
discount/concession.
Customer who wants static IP address under BSNL 3G post-paid plans, can be provided with one static IP address
@ Rs. 250/- per month .

BSNL allows usage of any voice plan combined with any 3G Data plans for Postpaid customers
All 3G Data plans are allowed for all voice plans in postpaid services
Hence all customers in postpaid voice plan can take any 3G postpaid data plan available, on the same
number, The call per SMS and other charges (except data charges) will be as per the voice plan. FMC of
data plan will be added to the FMC of voice plan
Similarly a postpaid data plan customer can take any voice plan on the same number and the freebies of
both data plan and voice plan will be available to the customer. FMC of voice plan will be added to the
FMC of data plan
If any existing data plan customer / any new customer prefers to have only data plan, he will be provided
with a data plan chosen by him with basic default voice plan 99 and no FMC of the voice plan is levied
and no freebies for the voice plan is given. But the freebies with respect to the chosen data plans are
allowed.
Existing Post paid customers in post paid plans/post paid data plans: Customer has to give a request in
writing for change of plan required. Customer has to pay the advance payment as per the chosen plan.

Index

Index

Data plans in 3G - Prepaid services


Initial SIM & Activation Charges for both Voice and Data plans under 3G prepaid service:

Sl.
No.

Particulars

1
2
3
4
5

SIM & Activation


Starter pack with SIM in Rs. (Incl. of S. Tax )
Usage Value with SIM in Rs.
Validity in days
Migration charges from 2G to 3G and vice versa in Rs.

Tariff
Normal SIM
20
0
7
Nil

USIM
59
0
7
Nil

New Data Plan Voucher PV 94 and its details:


Particulars

Details

SIM

Rs.20 (Normal SIM); Rs.59 (USIM)

MRP of Plan Voucher (incl.


of S. Tax)

Rs. 94

Main Account Validity

One Year. Further Extension of Validity,


through same plan voucher.

Free Data Usage

500 MB

Validity of Freebies

30 days from the date of activation


For 2G & 3G data plan activation and
validity extension (for Data Card
purchased from BSNL or from outside
market/bundling partner).

Applicability
Base Voice Tariff Plan

As per prepaid Minute Plan

The above free data usage is allowed at the time of activation/extension.


Henceforth, Plan activation to prepaid data plan with the sale of BSNL data card (including reverse
bundling) and also for the purchase of Data Card from outside market will be through PV 94 only.
Henceforth, all the customers who enrolled through PV 51 & PV 102 with SUK 10 have to use PV94
only for extending their data plan validity.
All other terms and conditions including the applicability of Uniform Data STVs will remain same.

Current selling price of 3G Data cards


Type
Rate
3.6 Mbps
1600
7.2 Mbps
2000
14.4 Mbps
2500

VAT 5%
80
100
125

Selling price (in Rs.)


1680
2100
2625

Prepaid data plan vouchers


Particulars
MRP of Data Plan
Voucher (inc. of
S.Tax)
Free Data Usage
Main Account
Validity
Availability
Applicability
Base Voice Tariff
plan

DPV3299

DPV-2299

DPV-1251

Rs.3,299

Rs.2,299

Rs.1,251

30GB for
18GB for 12
9GB for 12
12
months
months
months
One year. Further extension of validity, through
same plan voucher
Through C- Top-Up
For data plans with and without sale of BSNL Data
Card or any of the BSNL bundled Data Card
Prepaid Minute Plan

Since the Plan is independent of these Data Plan vouchers, after the validity the customer can use any
one of the above Data Plan Voucher for activation through C-Top-Up and then the Free Data usage
pertaining to the chosen DPV will be given to the customer.
All the DPVs will be configured in CTOPUP only.
During the validity, customers are allowed to use Data STVs which are currently on offer.
For the purpose of extending the validity, customer can choose any one of the above Data Plan
Voucher only and Un-utilized Free Data Usage - if any, will be carried forward in the case of
recharge during the validity period. However, Un-utilized Free Data Usage if any, will be nullified
beyond validity.
These three new data Plan Vouchers can be directly applied under unified plan for activation, after
making first call.
Migration from other plans to these three new Data plans is permitted w.e.f. 27.07.2013
Migration from these three data plans to other plans is not allowed.

The customer profile in the new unified Data STVs will be 3G with no speed
restriction.

Unified Data - Special Tariff Vouchers. Activation through SMS as well as through
CTOUP Voucher (Thru CTOP-UP only)

MRP of
Data STV
in Rs.
(incl. of
Serv. Tax)

Total bundled
free Usage in
MB /GB

Validity (in
days including
the day of
activation)

Data Charges
after free usage

SMS keyword
to be sent to 53733

14

100MB

2p/10KB

DATA14

35

240MB

2p/10KB

DATA35

78

500MB

15

2p/10KB

DATA78

96

650MB

21

2p/10KB

DATA96

139

1GB

21

2p/10KB

DATA 139

155

1GB

30

2p/10KB

DATA155

253

2GB

30

2p/10KB

DATA 253

561

5GB

30

2p/10KB

DATA 561

C 601
o
m 821
b 1011
o

3000MB

90

2p/10KB

DATA601

7GB

60

2p/10KB

DATA821

10GB

30

2p/10KB

DATA 1011

3302

30000MB

90

2p/10KB

DATA3302

1949

20GB

60

2p/10KB

DATA1949

3
G
D
a
t
a

1.To know the 3G DATA Usage from same number : Send SMS DATA3G to 53733 [Toll free]
2.To know the 3G DATA Usage from any number: Send SMS DATA3G<space><Mobilenumber>
to 9442253733 [Chargeable].

3G DATA Facilities to Prepaid customers:


Existing prepaid customers can avail 3G services wherever 3G services are available.
To enjoy the 3G facilities, wherever 3G services are available, the customer should have 3G enabled
handset.
The customer has to choose Automatic / Dual mode in Network setting in his handset. This will enable
him to view the 2G / 3G Network symbol.
Any new or existing prepaid customer can activate data by using any one of the data STVs - thro C-Top-up
as well as through SMS).
The tariff beyond the free usage limit specified for each Data STVs is @ 2p/10KB uniformly.
During the above said process, the basic voice tariff plan in prepaid continues to remain the same.

INTERNET + MOBILE TV STVs


Validity of
Freebies

MRP
Inclusive of
Service Tax

Channels

30 days

Rs.178/-

1GB

50+ Channels

30 days

Rs.182/-

STV211

1GB

150+ Channels

21 days

Rs.211/-

STV82

500 MB

100+ Channels

15 days

Rs.82/-

No. of TV
Channels
FREE

Offer
No.

(Internet Plus
TV) STV

STV178

1GB

70

STV182

Free Data

Channel List:

BSNL Internet Plus TV Booster (STV178) Channel List


Sl.
No.

Channel

Genre

Language

Raj News

News

Tamil

Raj Digital Plus

Entertainment

Tamil

Raj News Telugu

News

Telugu

Vissa TV

News

Telugu

Raj News Malayalam

News

Malayalam

Raj Musix Malayalam

Music

Malayalam

Care World

Lifestyle

English

Raj Music Kannada

Music

Kannada

Raj News Kannada

News

Kannada

10

ETV Telugu

Entertainment

Telugu

11

ETV Kannada

Entertainment

Kannada

12

ETV 2 Telugu

News

Telugu

13

Zee Kannada

Entertainment

Kannada

14

Zee Telugu

Entertainment

Telugu

15

History

Entertainment

English

16

Ten Action

Sports

English

17

Ten Sports

Sports

English

18

Ten Cricket

Sports

English

19

Zee Studio

Movies

English

20

Zee Caf

Entertainment

English

21

Zee Tamil

Entertainment

Tamil

22

Zee Business

News

English

23

Zee Trendz

Fashion

English

24

Pogo

Kids

English

25

Cartoon Network

Kids

English

26

Times Now

News

English

27

Bikini.com

Fashion

English

28

Model TV

Fashion

English

29

Cinecurry Tamil

Movies

Tamil

30

Juke Box TV

Music

English

31

Video Fashion TV

Fashion

English

32

Ooh La La TV

Fashion

English

33

Cinecurry Telugu

Movies

Telugu

34

Spicy Curry

Movies

Malayalam

35

Alive

Lifestyle

English

36

Sharanam Ayyapa

Devotional

Malayalam, Tamil, Kannada, Telugu

37

Cinecurry Kannada

Movies

Kannada

38

Cinecurry Malayalam(Only BSNL)

Movies

Malayalam

39

Superstar Rajini

Movies

Tamil

40

Chiru TV

Movies

Telugu

41

Gliterzz TV

Fashion

English

42

Kitakitalu

Entertainment

Telugu

43

Hollywood Now

Movies

English

44

Life & Times

Lifestyle

English

45

South Masala

Entertainment

Malayalam, Tamil, Kannada, Telugu

46

Catwalk

Fashion

English

47

Illayaraja TV

Entertainment

Tamil, Telugu

48

Eyecandy TV

Fashion

English

49

Bollywood Blockbuster

Movies

Hindi

50

Jai Shree Ram

Devotional

Hindi

51

Om Namah Shiva

Devotional

Hindi

52

Cinecurry Hot

Movies

Hindi

53

Big B TV

Movies

Hindi

54

Fida

Music

Hindi

55

Fultoo Comedy

Entertainment

Hindi

56

Love TV

Entertainment

Hindi

57

Juicy TV

Hot

Hindi

58

DD Sports

Sports

Hindi

59

Music India

Music

Hindi

60

UTV Stars

Entertainment

Hindi

61

UTV Bindass

Entertainment

Hindi

62

UTV Movies

Movies

Hindi

63

B4U Movies

Movies

Hindi

64

B4U Music

Music

Hindi

65

India TV

News

Hindi

66

Zee TV

Entertainment

Hindi

67

Colors

Entertainment

Hindi

68

MTV

Music

Hindi

69

Sony TV

Entertainment

Hindi

70

Zoom

Movies

Hindi

BSNL Internet Plus TV Booster(STV182)


Channel List
Sl
No.

Category

Channels Name

Aajtak

NDTV India

CNN

News

Times Now

NDTV Profit

NDTV24X7

Headlines Today

News9

Star Vijay

10

Sun TV

11

Raj TV

12

Jaya TV

13

Jaya Max

14

Vasanth TV

15

Makkal TV

16

Raj Digital Plus

17

ETV Telugu

18
19

Regional
Entertainment

Gemini TV
Maa TV

20

Vissa TV

21

Asianet

22

Surya TV

23

Kairali TV

24

Jaihind TV

25

Jeevan TV

26

Suvarna TV

27

ETV Kannada

28

Udaya TV

29

ETV2

30

Gemini News

31

TV9 Telugu

32

TV1

33

Manorama News

Regional News

34

Sun News

35

Jaya Plus

36

Raj News

37

Udaya News

38

TV9 Kannada

39

Star Plus HD

40

Entertainment

Colors

41

Sony TV

42

Zoom

43

Gemini Music

44

MUSIC

Maa Music

45

Sun Music

46

Raj Musix

47

Udaya Music

48

Raj Musix Kannada

49

Kiran TV

50

Tarang Music

51

J-Movies

Movies

Udaya Movies

52
KIDS

53

Cartoon Network

BSNL Internet Plus TV Booster (STV211)


Channel List
S.no
Channel Name
Genre
Language
1

AAJTAK

NW

Hindi

DDNATIONAL

GEC

Hindi

NDTVINDIA

NW

Hindi

SONY

GEC

Hindi

NEWSNATION

NW

Hindi

IBN7

NW

Hindi

STARPLUS

GEC

Hindi

COLORS

GEC

Hindi

ORISSA

REG

Oriya

10

B4UMUSIC

MU

Hindi

11

LIFEOK

GEC

Hindi

12

SAB

GEC

Hindi

13

AAJTAKTEZ

NW

Hindi

14

N24

NW

Hindi

15

ZOOM

Hindi

16

MAHUAA

Bhojpuri

17

ETVTELUGU

Bollywood
GECREG
GECREG

18

INDIANEWS

NW

Hindi

19

TV9TELUGU

NW- REG

Telugu

20

CNBCAWAZ

NW

Hindi

21

IBNLOKMAT

NW

Marathi

22

TIMESNOW

NW

English

23

INDIATV

NW

Hindi

24

E24

Bollywood

Hindi

25

STARUTSAV

GEC

Hindi

26

TV9KANNADA

REG NW

Kannada

27

SUNTV

REG

Tamil

28

REPORTERTV

NW

Malayalam

29

MAAMUSIC

MU- REG

Telugu

30

ADITYATV

REG

Tamil

31

9XT

MU

Punjabi

32

CN

Hindi

33

STARJALSHA

CLD
GECREG

Telugu

Bengali

34

ETVRAJASTHAN

ASIANET

NW
GECREG
GECREG

35

MAATV

36

Hindi

Malayalam

37

UDAYAMOVIES

REG

Kannada

38

NDTV24

NW

English

39

GEMINITV

GEC-REG

Telugu

40

GEMINIMOVIES

REG

Telugu

41

KIRANTV

REG

Malayalam

42

DELHIAAJTAK

Hindi

43

ETVKANNADA

NW
GECREG

Kannada

44

TV9GUJRATI

NW- REG

Gujrati

45

DDNEWS

NW

Hindi

46

SURYATV

REG

Malayalam

47

CNBCTV18

NW

English

48

ETVBIHAR

NW

Hindi

49

AASTHA

REL

Hindi

50

MH1

MU

Punjabi

51

KASTURI

GEC-REG

Kannada

52

MAHUAANEWS

NW- REG

Bhojpuri

53

NEWSEXPRESS

Hindi

54

RAJPLUS

NW
GECREG

Tamil

55

GEMINICOMEDY

REG

Telugu

56

RUPASIBANGLA

Bengali

57

STARVIJAY

NW- REG
GECREG

Malayalam

58

UDAYATV

REG

Kannada

59

SONYMIX

Hindi

60

ANJANTV

MU
GECREG

61

KAIRALIWE

62

Telugu

Bhojpuri
Malayalam

STARPRAVAH

NW- REG
GECREG

63

MAAMOVIE

REG MV

Telugu

64

DDINDIA

Hindi

65

DDBANGLA

NW
GECREG

Bengali

66

TV1

NW REG

Telugu

67

SHRADHA

Hindi

68

RAJTV

REL
GECREG

Tamil

69

KTV

REG

Tamil

70

ETVMP

NW

Hindi

71

INDIABIHAR

NW

Hindi

72

RAJMUSICKAND

MU-REG

Kannada

73

9XM

MU

Hindi

74

ETNOW

NW

English

75

UDAYAMUSIC

MU-REG

Kannada

Marathi

76

ETVORIYA

GECREG

Oriya

77

SUNNEWS

NW- REG

Tamil

78

INDIARAJ

NW

Hindi

79

HTODAY

NW

English

80

UDAYACOMEDY

REG

Kannada

81

VTV

NW- REG

Gujrati

82

CHANNELV

MU

Hindi

83

INDIAUP

NW

Hindi

84

ETV2

NW- REG

Telugu

85

INDIAMP

Hindi

86

AAKASHBANGLA

NW
GECREG

87

SUNMUSIC

88

KAIRALIPEOPLE

89

Bengali

Malayalam

DDORIYA

MU-REG
GECREG
GECREG

Tamil

90

POGO

CLD

Hindi

91

ETVUP

Hindi

92

NETV

93

JEEVAN

NW
GECREG
GECREG

94

RAJMUSIC

95

Oriya

Assamese
Malayalam

MIMARATHI

MU- REG
GECREG

Tamil
Marathi

96

NICK

CLD

HIndi

97

ASIANETNEWS

NW- REG

Malayalam

98

VASANTH

REG

Tamil

99

NDTVGOODTIMES

INFO

English

100

GEMININEWS

NW- REG

Telugu

101

BBCW

NW

English

102

DDMALYAYAM

NW- REG

Malayalam

103

MTUNES

MU

Hindi

104

SUVARNANEWS

REG NW

Malayalam

105

NDTVPROFIT

English

106

ETVBANGLA

NW
GECREG

Bengali

107

GEMINIMUSIC

MU-REG

Telugu

108

SONIC

CLD

Hindi

109

NEWS9

English

110

ETVMARATHI

NW
GECREG

Marathi

111

MTV

MU

Hindi

112

NEWSBANGLA

Bengali

113

RAJVISSA

NW REG
GECREG

114

HISTORY

INFO

English

115

MAKKAL

REG

Tamil

116

HELP_231013

CLD

Hindi/English

117

CHANNEL10

NW- REG

Bengali

Telugu

118

DIVYA

REL

Hindi

119

TV9MUMBAI

NW

Marathi

120

UDAYANEWS

NW- REG

Kannada

121

DARSHAN

Hindi

122

ETVGUJARATI

REL
GECREG

Gujrati

123

MAHUAKHABHAR

NW- REG

Bengali

124

PLANETM

MV

Bengali

125

SAAM

NW- REG

Marathi

126

INDIAHARYANA

NW

Hindi

127

NICKJUNIOR

CLD

Hindi

128

CHUTTITV

CLD

Tamil

129

RAJNEWS24

NW- REG

Tamil

130

NEWSX

English

131

DDMARATHI

NW
GECREG

Marathi

132

CNNIBN

NW

English

133

CNN

NW

English

134

NEPAL1

Nepali

135

DDNE

GE-REG
GECREG

Assamese

136

ETVURDU

GEC

Urdu

137

PRARTHANA

REL

Oriya

138

DHOOM

REG-MU

Bengali

139

CHINTUTV

CLD

Tamil

140

KUSHITV

CLD

Telugu

141

NETVHIFI

Assamese

142

MAAGOLD

REG
GECREG

143

PRAGYA

REL

Hindi

144

NEXGTV

HELP

English/Hindi

145

MUSIC XPRESS

Hindi

146

ASIANETPLUS

MU
GECREG

Malayalam

147

RAJYASABHA

NW

Hindi

148

LOKSABHA

NW

Hindi

149

TARANG

MU- REG

Oriya

150

GOD

REL

English

151

DISHATV

Hindi

152

GETPUNJABI

REL
GECREG

Punjabi

153

INDIAVISION

NW- REG

Malayalam

Telugu

BSNL Internet Plus TV Booster (STV82)


Channel List
SN

Channel Name

Category

Yuva TV

Political News

Sristi 35 MM

Devotional

Shagun TV

Matrimonial

Satya TV

Devotional

Raj News Kannada

Regional News

Prime News

News

Pragya

Hindi Spiritual

Peace Of Mind TV

Spiritual

Onkar Only Truth

Regional Bengali

10

NE Bangla

Regional Bengali

11

Ne Hi Fi TV

Regional

12

Ne TV

Regional

13

Divya

Devotional

14

Focus TV

English Entertainment

15

Hamar Tv

Regional

16

HY TV

Regional

17

Kashish News

Regional News

18

Mahua Khabar

Regional News

19

Mahua News

Regional News

20

Mahua

Regional

21

CNN

English

22

9X JALWA

Music

23

9X JHAKAAS

Music

24

9XM

Music

25

9XM TASHAN

Music

26

MANGALMAY

Devotional

27

NEWS 24

News

28

E 24

News

29

DARSHAN-24

Devotional

30

NEWS EXPRESS

News

31

BBC WORLD

News

32

DD LOKSABHA

News

33

DD NATIONAL

GEC

34

DD NEWS

News

35

DD PUNJABI

Regional Entertainment

36

DD URDU

Regional Entertainment

37

GET PUNJABI

Regional Entertainment

38

AAJ TAK

News

39

HEADLINES TODAY

News

40

DELHI AAJ TAK

News

41

TEZ AAJTAK

News

42

NDTV-24X7

News

43

NDTV-GOOD TIMES

Lifestyle

44

NDTV-INDIA

News

45

NDTV-PROFIT

News

46

OTV

Regional Entertainment

47

OTV PARATHANA

Devotional

48

OTV TARANG

Devotional

49

RAJ PARIWAAR

Regional Entertainment

50

RAJ NEWS TELUGU

News

51

RAJ NEWS MALYALAM

News

52

RAJ MUSIC TELUGU

Music

53

RAJ MUSIC MALYALAM

Music

54

SAHARA FILMY

Movies

55

SAHARA ONE

Entertainment

56

SRISTI TV

Devotional

57

TAAZA TV

News

58

ET NOW

News

59

TIMES NOW

News

60

ZOOM

Entertainment

61

CARTOON NETWORK

Kids Entertainment

62

POGO

Kids Entertainment

63

FOOD FOOD

Cooking

64

Disha TV

Devotional

65

Care India

Wellness

66

India News UP

News

67

India News Bihar

News

68

India News Haryana

News

69

NewsX

News

70

India News

News

71

India News Rajasthan

News

72

India News MP

News

73

BIG Magic

Entertainment

74

BIG Thrill

Entertainment

75

Mad Tv

Entertainment

76

Scream Tv

Movies

77

Joke Tv

Humor

78

Cocktail Tv

Cooking

79

Pretty Tv

F&Lifestyle

80

Travel Tv

Travel

81

149 Fitness Tv

Fitness

82

How To Tv

Entertainment

83

Short Movie Tv

Movies

84

Cooking Tv

Cooking

85

Gong Tv

Cartoons

86

People Tv

Entertainment

87

Gaming Tv

Gaming

88

Street Tv

Music & Dance

89

Cartoons Tv

Cartoons

90

ZeBest Tv

Entertainment

91

Dance Tv

Music & Dance

92

Islam Tv

Devotional

93

Xtrem Sport Tv

Sports

94

Red Line Tv

Sports

95

Riders Match Tv

Sports

96

Fight Tv

Action

97

DJ Tv

Music & Dance

98

Chica Tv

Lifestyle Glamor

99

Beauty Tv

Lifestyle Glamor

100

Bikini Tv

Lifestyle Glamor

101

Tropical TV

Lifestyle Glamor

102

Lingerie

Lifestyle Glamor

103

Japanese Idols

Lifestyle Glamor

104

Sizzling Beauties

Lifestyle Glamor

Index

CDMA & WIMAX


CDMA Mobile Service
BSNL brings to its esteemed customers CDMA Mobile Service, with excellent coverage and voice quality. When you
take BSNL CDMA Mobile Connection, you get voice, SMS, 1X data, EVDO data, STD, ISD etc services. Some of the
features of CDMA mobile service are:

Clarity of Call
Strong Network coverage
Reach us Anytime Anywhere
UMS / Voice Mail
SMS (Short Messaging Service)
Index

CDMA Prepaid Tariff:


Prepaid Base Tariff Plan

Plan Names in Kenan Fx

Sl
No.

Particulars/services

CDMA
RUIM
Prepaid
General
plan
option I

Start up kit (RUIM &


Activation),Inclusive of all taxes

Rs.40/-

Sale price of IFWT

Total cost of Plan

5
6

8
9

a)

b)

Rs.40/-

Free calls/SMS/data transfer, if


any (included in one time
charges)

SIM/Account Validity
Tariff Validity
(initial/promotional/base

HAPPY HOURS
Pulse rate
Call charges Rs./min
On net
Off net
Local
Mobile/Fixed
STD

--

On net

NIL

Circle Plan

CDMA
Prepaid
General Plan
900 Option I

CDMA
Prepaid
Recovered
IFWT 500

BSNL JOY -TN

Rs.40/-

Rs.40/-

Rs.85/-

Rs.900 +
VAT (5%)
Rs.985/-

500 +
VAT(5%)
Rs.565/-

Rs.100/- (OnNet/Off- Net)


+
Rs.100/month
for 8 months
for Onnet
Calls

Rs.100/month
for 5 months
for On-net
calls

--

180 days

Rs.85/250 Min. Local


On-net
100
SMS&50MB
Data(for
30days from
the date of
activation)
180 days

180 days

180 days

NIL
60 sec
0.45
0.60
On net/Off net
0.45/0.60
0.45

BSNL Local
Calls during
8PM to10PM
@ 10 ps./min.
sec
1 Ps./ 2Sec
1 Ps./Sec
On net/Off net
1 Ps./ 2Sec / 1
Ps./Sec
1 Ps./ 2Sec

Off net

0.60
On net/Off net

Mobile/Fixed
c)
d)

ISD
SMS

Local
National
International

Charges
Local outgoing
while
STD outgoing
10 RoamingIncoming
National in
( Rs./Min) SMS(Local/STD/ISD)

Recharge
/other
11
condition,
if any

0.45/0.60
Refer ISD Tariff table
0.50
0.60
5.00
On net/Off net
0.50/0.60
0.70/0.80
0.60
( 0.60 /0.60/ 5.00 )

a. Validity can be extended for 180 days with Plan Voucher of


Rs.20/b. Talk value can be increased through Flexi Top Up vouchers
( C-Top Up)

1 Ps./Sec
On net/Off net
0.45/0.60

0.50
0.60
5.00
On net/Off net
0.50/0.60
0.70/0.80
0.60
( 0.60 /0.60/
5.00 )
PV Rs.41/- for
Plan extension
for 180 days .
Freebies - 3000
secs. Local
On-net, 15MB
Data(to be
utilized during
1st month)

NB : Use Plan vouchers for plan continuation after 6 months, All CDMA prepaid plans can be changed
to JOY plan by using 41 Recharge. Plan voucher 20 can be activated by dialling just *789*2000#
Index

For conversion: Postpaid to Prepaid service


Only willing customers with CDMA postpaid plan may be converted into CDMA prepaid plan of their choice.
No outstanding amount in the postpaid account.
The customer shall apply in a new CAF for prepaid connection along with a written request on plain paper to
close his postpaid connection and allotting his postpaid number to prepaid connection. The customers should
approach the nearest CSC
The customer shall retain the existing IFWT/FWT and the existing number to be allotted as prepaid number.
IFWT/FWT shall be continued to be owned and maintained by BSNL.
Postpaid number shall be closed and account processing shall be started.
The SUK Price of Rs. 40 is taken from customer and number is created in base plan.

No freebies

are given
The security deposit shall remain with BSNL as IFWT/FWT to be owned and maintained by BSNL.
Upon conversion of number to prepaid, the customer may be suitably informed about the conversion

Replacement RUIM SIM


(i) In case the defect in RUIM is beyond the control of the customer, the new RUIM is to be provided free of cost
from BSNL, CSC
(ii) In case defect or loss of RUIM is due to customer negligence, Rs.20 is to be recovered for the replacement
of the RUIM.

Lifetime plans will not be offered to new customers but the existing customers will Continue in the Lifetime plan
with the Minimum Top up for Rs.200 every six months.
Friends and Family plan in CDMA Services: In Friends and Family plan, the customer can talk to
5 F&F number at lower tariff than the normal tariff with some monthly subscription charges with the
following
terms and conditions:-

Particulars

Sl.No
1
2
3
4

Tariff in Rs.

Activation Charges for this facility in Rs.


Addition/Alteration in F&F Number (in Rs. per
number)
Monthly subscription charges in Rs.
Call charges in Rs./Min
To 3
F&F BSNL Local number
To 2
F&F BSNL STD number
All other charges, terms and conditions

20
10
30
0.20
0.40
As per General plan

Special Tariff Voucher under CDMA data service


MRP of
SL no
S(Incl. of
Applicability
Usage
S.Tax)TV
1
Rs.50
IFWT/NIC
1GB free data usage
2
Rs.150
IFWT/NIC
3.5 GB free data usage
3
Rs.85
RUIM/IFWT/EV
Reduced data charge @20p/MB
DO/NIC
4
Rs.390
IFWT
Unlimited data usage

Validity
30 days
90 days
90 days
30 days

The free data usage offered with the above STVs will also be allowed while in National Roaming.
Mode of extension of validity in different plan of CDMA Prepaid service:
Plan Type

Validity Mode

Life Time Plan

Max mode

Normal Plan

Add mode (max. validity 2 years

Max mode: In the event of any recharge, the existing remaining days of validity or validity available with
new recharge whichever is more will prevail in the validity account

Conditions

Effective validity

If validity of new recharge voucher is more


than balance
validity days.

The validity of new recharge will be effective


from the date of recharge

If the validity of new recharge voucher is


less than the
balance validity days

The existing balance validity days will continue

Conversion of Account Balance to Validity

Addition of 180 days validity for deduction of


Rs.20 from account balance
The procedure to be followed for the conversion is as under:-

Customer has to dial

*789*2000#

(Amount in paise)

The above facility will not be applicable to lifetime plans.

Tariffs for Unified Messaging Service(UMS)/Voice Mail Services(VMS)

S. No

Particulars

Voicemail facility

Voicemail + Fax mail + E-mail


service

Monthly Access
Charges in Rs.

Nil

Rs. 50

Per minute charges for accessing UMS on short Code 17000 from CDMA phone

3
4
5

Pulse rate in second


A. From within home
UMS Zone
B. From outside
home UMS Zone

60 Sec

60 Sec

Rs. 0.30/Min

Rs. 0.30/Min

Normal call rate from visited LSA to home UMS Zone as pre
tariff plan selected

Resale of recovered IFWT (with inbuilt battery) will be offered at a reduced sale
price of Rs.500 (sales tax extra)

Index

CDMA TOPUPS & ITS USAGE VALUE

Index

MRP Rs.

UV in Rs.

MRP Rs.

UV in Rs.

MRP Rs.

UV in Rs.

MRP Rs.

UV in Rs.

MRP Rs.

UV in Rs.

10

7.9

480

424.2

950

1140

1420

1704

1890

2268

20

15.8

490

433.1

960

1152

1430

1716

1900

2280

30

23.7

500

600

970

1164

1440

1728

1910

2292

40

32.6

510

612

980

1176

1450

1740

1920

2304

50

41.5

520

624

990

1188

1460

1752

1930

2316

60

50.4

530

636

1000

1200

1470

1764

1940

2328

70

59.3

540

648

1010

1212

1480

1776

1950

2340

80

68.2

550

660

1020

1224

1490

1788

1960

2352

90

77.1

560

672

1030

1236

1500

1800

1970

2364

100

86

570

684

1040

1248

1510

1812

1980

2376

110

94.9

580

696

1050

1260

1520

1824

1990

2388

120

103.8

590

708

1060

1272

1530

1836

2000

2600

130

112.7

600

720

1070

1284

1540

1848

2010

2613

140

121.6

610

732

1080

1296

1550

1860

2020

2626

150

130.5

620

744

1090

1308

1560

1872

2030

2639

160

139.4

630

756

1100

1320

1570

1884

2040

2652

170

148.3

640

768

1110

1332

1580

1896

2050

2665

180

157.2

650

780

1120

1344

1590

1908

2060

2678

190

166.1

660

792

1130

1356

1600

1920

2070

2691

200

175

670

804

1140

1368

1610

1932

2080

2704

210

183.9

680

816

1150

1380

1620

1944

2090

2717

220

192.8

690

828

1160

1392

1630

1956

2100

2730

230

201.7

700

840

1170

1404

1640

1968

2110

2743

240

210.6

710

852

1180

1416

1650

1980

2120

2756

250

219.5

720

864

1190

1428

1660

1992

2130

2769

260

228.4

730

876

1200

1440

1670

2004

2140

2782

270

237.3

740

888

1210

1452

1680

2016

2150

2795

280

246.2

750

900

1220

1464

1690

2028

2160

2808

290

255.1

760

912

1230

1476

1700

2040

2170

2821

300

264

770

924

1240

1488

1710

2052

2180

2834

310

272.9

780

936

1250

1500

1720

2064

2190

2847

320

281.8

790

948

1260

1512

1730

2076

2200

2860

330

290.7

800

960

1270

1524

1740

2088

2210

2873

340

299.6

810

972

1280

1536

1750

2100

2220

2886

350

308.5

820

984

1290

1548

1760

2112

2230

2899

360

317.4

830

996

1300

1560

1770

2124

2240

2912

370

326.3

840

1008

1310

1572

1780

2136

2250

2925

380

335.2

850

1020

1320

1584

1790

2148

2260

2938

390

344.1

860

1032

1330

1596

1800

2160

2270

2951

400

353

870

1044

1340

1608

1810

2172

2280

2964

410

361.9

880

1056

1350

1620

1820

2184

2290

2977

420

370.8

890

1068

1360

1632

1830

2196

2300

2990

430

379.7

900

1080

1370

1644

1840

2208

2310

3003

440

388.6

910

1092

1380

1656

1850

2220

2320

3016

450

397.5

920

1104

1390

1668

1860

2232

2330

3029

460

406.4

930

1116

1400

1680

1870

2244

2340

3042

470

415.3

940

1128

1410

1692

1880

2256

2350

3055

MRP Rs.

UV in Rs.

MRP Rs.

UV in Rs.

MRP Rs.

UV in Rs.

MRP Rs.

UV in Rs.

MRP Rs.

UV in Rs.

2360

3068

2840

3692

3320

4316

3800

4940

4280

5564

2370

3081

2850

3705

3330

4329

3810

4953

4290

5577

2380

3094

2860

3718

3340

4342

3820

4966

4300

5590

2390

3107

2870

3731

3350

4355

3830

4979

4310

5603

2400

3120

2880

3744

3360

4368

3840

4992

4320

5616

2410

3133

2890

3757

3370

4381

3850

5005

4330

5629

2420

3146

2900

3770

3380

4394

3860

5018

4340

5642

2430

3159

2910

3783

3390

4407

3870

5031

4350

5655

2440

3172

2920

3796

3400

4420

3880

5044

4360

5668

2450

3185

2930

3809

3410

4433

3890

5057

4370

5681

2460

3198

2940

3822

3420

4446

3900

5070

4380

5694

2470

3211

2950

3835

3430

4459

3910

5083

4390

5707

2480

3224

2960

3848

3440

4472

3920

5096

4400

5720

2490

3237

2970

3861

3450

4485

3930

5109

4410

5733

2500

3250

2980

3874

3460

4498

3940

5122

4420

5746

2510

3263

2990

3887

3470

4511

3950

5135

4430

5759

2520

3276

3000

3900

3480

4524

3960

5148

4440

5772

2530

3289

3010

3913

3490

4537

3970

5161

4450

5785

2540

3302

3020

3926

3500

4550

3980

5174

4460

5798

2550

3315

3030

3939

3510

4563

3990

5187

4470

5811

2560

3328

3040

3952

3520

4576

4000

5200

4480

5824

2570

3341

3050

3965

3530

4589

4010

5213

4490

5837

2580

3354

3060

3978

3540

4602

4020

5226

4500

5850

2590

3367

3070

3991

3550

4615

4030

5239

4510

5863

2600

3380

3080

4004

3560

4628

4040

5252

4520

5876

2610

3393

3090

4017

3570

4641

4050

5265

4530

5889

2620

3406

3100

4030

3580

4654

4060

5278

4540

5902

2630

3419

3110

4043

3590

4667

4070

5291

4550

5915

2640

3432

3120

4056

3600

4680

4080

5304

4560

5928

2650
2660

3445
3458

3130
3140

4069
4082

3610
3620

4693
4706

4090
4100

5317
5330

4570
4580

5941
5954

2670

3471

3150

4095

3630

4719

4110

5343

4590

5967

2680

3484

3160

4108

3640

4732

4120

5356

4600

5980

2690

3497

3170

4121

3650

4745

4130

5369

4610

5993

2700

3510

3180

4134

3660

4758

4140

5382

4620

6006

2710

3523

3190

4147

3670

4771

4150

5395

4630

6019

2720

3536

3200

4160

3680

4784

4160

5408

4640

6032

2730

3549

3210

4173

3690

4797

4170

5421

4650

6045

2740

3562

3220

4186

3700

4810

4180

5434

4660

6058

2750

3575

3230

4199

3710

4823

4190

5447

4670

6071

2760

3588

3240

4212

3720

4836

4200

5460

4680

6084

2770

3601

3250

4225

3730

4849

4210

5473

4690

6097

2780

3614

3260

4238

3740

4862

4220

5486

4700

6110

2790

3627

3270

4251

3750

4875

4230

5499

4710

6123

2800

3640

3280

4264

3760

4888

4240

5512

4720

6136

2810

3653

3290

4277

3770

4901

4250

5525

4730

6149

2820

3666

3300

4290

3780

4914

4260

5538

4740

6162

2830

3679

3310

4303

3790

4927

4270

5551

4750

6175

MRP Rs.

UV in Rs.

MRP Rs.

UV in Rs.

MRP Rs.

UV in Rs.

4760

6188

5240

6812

5720

7436

4770

6201

5250

6825

5730

7449

4780

6214

5260

6838

5740

7462

4790

6227

5270

6851

5750

7475

4800

6240

5280

6864

5760

7488

4810

6253

5290

6877

5770

7501

4820

6266

5300

6890

5780

7514

4830

6279

5310

6903

5790

7527

4840

6292

5320

6916

5800

7540

4850

6305

5330

6929

5810

7553

4860

6318

5340

6942

5820

7566

4870

6331

5350

6955

5830

7579

4880

6344

5360

6968

5840

7592

4890

6357

5370

6981

5850

7605

4900

6370

5380

6994

5860

7618

4910

6383

5390

7007

5870

7631

4920

6396

5400

7020

5880

7644

4930

6409

5410

7033

5890

7657

4940

6422

5420

7046

5900

7670

4950

6435

5430

7059

5910

7683

4960

6448

5440

7072

5920

7696

4970

6461

5450

7085

5930

7709

4980

6474

5460

7098

5940

7722

4990

6487

5470

7111

5950

7735

5000

6500

5480

7124

5960

7748

5010

6513

5490

7137

5970

7761

5020

6526

5500

7150

5980

7774

5030

6539

5510

7163

5990

7787

5040

6552

5520

7176

6000

7800

5050

6565

5530

7189

5060

6578

5540

7202

5070

6591

5550

7215

5080

6604

5560

7228

5090

6617

5570

7241

5100

6630

5580

7254

5110

6643

5590

7267

5120

6656

5600

7280

5130

6669

5610

7293

5140

6682

5620

7306

5150

6695

5630

7319

5160

6708

5640

7332

5170

6721

5650

7345

5180

6734

5660

7358

5190

6747

5670

7371

5200

6760

5680

7384

5210

6773

5690

7397

5220

6786

5700

7410

5230

6799

5710

7423

Index

SPECIAL TARIF VOUCHERS IN CDMA SERVICES

Voice STVs for Prepaid CDMA


MRP in

Name of the STV

Rs.

Validity

Local

Local

STD

STD

On-net

Off-net

On-net

Off-net

0.49

0.49

0.49

0.49

ALL @ 49

13

90 days

one paise per sec

15

90 days

On-net @ 10ps/min

101

30 days

0.10

0.45

0.10

0.45

On-net @ 25

40

90 days

0.25

0.40

0.25

0.40

On-net @ 1ps/2sec

45

90 days 1ps/2sec

1ps/sec

1ps/2sec

1ps/sec

1ps/sec 1.2ps/sec 1ps/sec

1.2ps/sec

21

1 day

Free

0.45

Free

0.45

131

7 days

Free

0.45

Free

0.45

241

15 days

Free

0.45

Free

0.45

Local Azadi

210

30 days

Free

0.45

0.30

0.45

STD Azadi

410

30 days

Free

0.45

Free

0.45

90 days Local Azadi

501

90 days

Free

0.45

0.30

0.45

Unlimited Local / STD On-net


Calls

SMS STVs
Particulars

MRP in Rs.

Validity

SMS charges to all Network

SMS Pack

31

30 days

Rs.0.12/SMS

Data STVs
Particulars

MRP in Rs.

Validity

1.5 GB EVDO Data

170

30 days

2.5 GB EVDO Data

285

30 days

6 GB EVDO Data

565

30 days

Unlimited EVDO Data

55

1 day

Unlimited EVDO Data

251

7 days

Unlimited EVDO Data

440

15 days

Unlimited EVDO Data

825

30 days

Addl. Usage charge

Peak Hours 10ps./100 Kb


Off Peak Hours 5ps. / 100Kb

EVDO STVs can be activated through SMS & CDMA Prepaid WEB. For SMS activation Send STV(space)Amount to
53733. for Eg. To activate 200 STV. Send STV 200 to 53733.

Data STVs for Wireless Land Phones(IFWT) & 144Kbps Datacards(NIC)


MRP in Rs.
50
150
85
390

Particulars
1 GB Free Usage
3.5 GB Free Usage
Data Cutter -Data usage @ 20Ps/MB
Unlimited internet @ 144kbps

Validity
30 days
90 days
90 days
30 days
Index

Index

CDMA WLL POSTPAID TARIFF DETAILS


Now the Porting Charges for Postpaid & Prepaid customers porting into BSNL CDMA Network is
waived off.

A. Tariff applicable for New Customer:


a) Now All Plans available under 2G Postpaid mobile services are available for CDMA/WLL customers.
b) The above tariff is applicable subject to technical feasibility.(Except few MSCs)
c) All the CDMA customers will be provided 1X data service which shall be charged @ 5paise/100KB or unlimited
1X data usage for additional Rs.250/Month, if opted
d) The CDMA activation charges of Rs.100 in case of RUIM and Rs.900 in case of IFWT, (if provided by BSNL)
will apply.
Note: Existing customer have option to switch over to any of the 2G postpaid GSM Plans.
To see the plans Click here >>>

Now avail Voice SMS facility with following tariff:


Sl. No.

Particulars

Charges

i.

Sending/Forwarding Voice SMS

ii.

Retrieval of Voice SMS

Rs.0.75/Min for Local, STD and National


Roaming calls.
Rs.0.60/Min while in Home LSA and
National Roaming.

Note: If customer A sends a voice SMS to customer B, the customer A shall be charged as if he has made a voice call to customer
B as per applicable voice tariff plan.

Vanity Number under Postpaid and Prepaid CDMA Services:


Vanity Number

Price in Rs.

Level 1

2400

Level 2

1600

Level 3
800
Note: Normal tariff for SIM/Activation, Security Deposit (postpaid connection) etc will be charged extra on actual basis.

General

Gramin 75

ONE INDIA

Economy

Special

Special plus

Super

Premium

Sulabh

Plan 600

Plan 1200

Plan 2160

Plan 1000

Plan 1800

B. Tariff applicable for existing customers/Non Feasible areas:

Applicability

Urban

Rural

Both

Both

Both

Both

Both

Both

Both

Rural

Urban

Urban

Rural

Urban

A.

Registration Charges *

500

500

500

500

500

500

500

500

500

500

500

500

500

500

B.

Security Deposits ** in Rs.

Local

500

500

500

500

500

500

500

500

500

500

500

500

500

500

Local+STD

500

500

500

500

500

500

500

500

500

500

500

500

500

500

Local+STD+ISD

2000

2000

2000

2000

2000

2000

2000

2000

2000

2000

2000

2000

2000

2000

Sl.
No.

Plan Name

C.

Advance payments

D.

Installation Chaqrges

less than 500 lines

300

300

300

300

300

300

300

300

300

300

300

300

300

300

500 lines and above

500

500

500

500

500

500

500

500

500

500

500

500

500

500

600

1200

2160

1000

1800

12

12

24

12

12

E.

Billing period/ cycle

F.

Lump-sum fixed charges (Non


refundable

G.

Vaildity (in months)

H. Monthly Fixed charges in Rs.

ONE INDIA

Economy

Special

Special plus

Super

Premium

Sulabh

Plan 600

Plan 1200

Plan 2160

Plan 1000

Plan 1800

Exch system capacity upto 999

120

NA

180

300

425

975

1450

2450

75

between 1000 and 29999

120

75

180

300

425

975

1450

2450

75

between 30000 and 99999

180

NA

180

300

425

975

1450

2450

99

100000 lines and above

180

NA

180

300

425

975

1450

2450

99

I.

Free calls allowance(in


MCU/month)

50

75

50

225

400

1000

1500

3000

30

50

50

30

50

J.

Unit Call Charges in Rs.

1.2

1.1

0.9

0.8

1.2

0.8

1.2

1.2

1.2

1.1

0.9

0.8

1.2

0.8

Sl. No.

Gramin 75

Residential Subscribers

General

a)

Plan Name

First 300 MCU


> 300 MCU

K. Call Charges (pulse in seconds)

General

Gramin 75

ONE INDIA

Economy

Special

Special plus

Super

Premium

Sulabh

Plan 600

Plan 1200

Plan 2160

Plan 1000

Plan 1800

Sl.No.

Pulse in sec. in all


Plans

i) Local Call and Intra upto 50 kms

Fixed to Fixed/WLL
(less than 10 digit
number) (Own &
Other)

180

0.33

0.33

0.33

0.4

0.37

0.33

0.3

0.27

0.4

0.27

0.33

0.33

0.33

0.33

Fixed
to
Cellular/CDMA (10
digit number) Own

120

0.5

0.5

0.5

0.6

0.55

0.5

0.45

0.4

0.6

0.4

0.5

0.5

0.5

0.5

Fixed
to
Cellular/CDMA (10
digit number) Other

60

1.2

1.1

0.9

0.8

1.2

0.8

Fixed to Fixed/WLL
(less than 10 digit
number) (Own &
Other)

120

0.5

0.5

0.5

0.6

0.55

0.5

0.45

0.4

0.6

0.4

0.5

0.5

0.5

0.5

Fixed
to
Cellular/CDMA (10
digit number) Own

120

0.5

0.5

0.5

0.6

0.55

0.5

0.45

0.4

0.6

0.4

0.5

0.5

0.5

0.5

Fixed
to
Cellular/CDMA (10
digit number) Other

60

1.2

1.1

0.9

0.8

1.2

0.8

Fixed to Fixed/WLL
(less than 10 digit
number) (Own &
Other)

120

0.5

0.5

0.5

0.6

0.55

0.5

0.45

0.4

0.6

0.4

0.5

0.5

0.5

0.5

Fixed
to
Cellular/CDMA (10
digit number) (Own
& Other)

60

1.2

1.1

0.9

0.8

1.2

0.8

Plan Name

ii) Intra Circle Calls more than


50kms

iii)Inter Circle Calls

L.

ISD Calls Charges

M.

Rebates/Discounts

Nil

Nil

N.

Interest on Deposits
if any

N/A

N/A

N/A

N/A

SD

SD

N/A

N/A

P.

Adjustment
advance
Refunds

Q.

Any other charges

O.

Click Here

of

Call to
ISP(Pulse
s in
seconds)

R.

Pulse
in sec
.in all
Plans
excep
t One
India

Peak

450

9.6

9.6

8.8

7.2

6.4

9.6

6.4

9.6

9.6

Off-Peak

900

4.8

4.8

4.4

3.6

3.2

4.8

3.2

4.8

4.8

Peak hours period 0730 to 2230


Off peak hours period 2230 to 0730

Special plus

Super

Premium

Sulabh

Plan 600

Plan 1200

Plan 2160

Plan 1000

Plan 1800

Urban

Rural

Both

Both

Both

Both

Both

Both

Both

Rural

Urban

Urban

Rural

Urba
n

100

200

78

200

300

425

975

1450

2450

163

77

120

110

117

170

200

254

132

254

300

425

975

1450

2450

228

120

174

164

171

224

300

308

186

308

313

425

975

1450

2450

292

163

228

218

224

278

400

372

250

361

377

425

975

1450

2450

357

206

281

271

278

331

500

437

315

415

441

426

975

1450

2450

421

249

335

325

332

385

1000

759

637

684

764

721

975

1450

2450

744

464

604

594

601

654

2000

1404

1282

1221

1409

1312

1380

1513

2450

1388

894

1141

1131

1138

1191

T.

Special

ONE INDIA

Minutes

Economy

Gramin 75

S.

General

T.Financial
implications
per month (in
Rs.) after
considering
service tax

Optional service charges


CLIP (per month)

Free

Itemised Bill (per month)


SMS (per message sent)

Free
NA

Change number

NA

Cheque dishonour per


occasion
Reconnection / Reactivation
charge

NA
Nil

SIM Unlocking

NA

Call
waiting/forwarding/holding

As per existing rates

Both means Rural and Urban both


NA means Not Applicable/Available.
Service tax as applicable extra

Note:1. 1.1 The above Financial Implication has been worked out on minutes basis with following assumptions as
under: 1.1 Call Traffic on Landline assumed as under: (% in minutes)
Calls

LL/WLL***

Cell

LL

Cell/WLL***

Local Calls

47.00%

13.00%

0.00%

18.00%

Intra Circle Calls

7.00%

4.00%

Inter Circle Calls

6.00%

2.00%

0.00%

3.00%

For calculating financial implication service tax @ 12.36% has been considered
For calculating bill amount, ISD charges have not been considered
The Unit (MCU) rate and free calls has been considered as per Plan selected by the customer.
Under Annual/Biennial Plan, Financial implication has been calculated after considering the Lump-sum
charges divided by validity of plan.
Rural definition as per existing DOT policy will continue.
Unit call charges for Trunk calls will remain unchanged but for PCO including Local/STD/ISD PCO & VPT,
separate order has been issued.
Service charges for Trunk calls will remain unchanged.
There is a separate tariff for NCR region.
The fixed monthly charges etc for senior citizen and commercial subscriber will be same as applicable to
residential subscribers.
The outgoing calls from Sulabh connection are chargeable @ Rs. 1.20/Pulse and through ITC @
Rs.1.00/pulse.
With effect from 01.12.2006, fixed monthly charges will not be increased in all such cases where
exchange system capacity is going beyond 29999 lines irrespective of rural and urban areas.
Replacement of handset when damaged shall be on payment of cost of handset prevailing at the time of
replacement.
In all cases replacement of battery and other consumable will rest with customer.
* Only in cases where the connection is not available across the counter and the customer has to be kept
in waiting list.
** The security deposit can be increased in case of higher usage or default in payments, as in case of a
wired line connection.
# The average rate per min. has been calculated based on the unit rate for calls upto 300 MCU.

CDMA MOBILE--- GSM 2G Post paid Tariff Applicable


FWT INTERNET USAGE CHARGES WITH SPEED OF 144 Kbpsh
All the CDMA customers will be provided 1X data service which shall be charged @
30paise/minutes or unlimited 1X data usage for additional Rs.250/Month, if opted
New Pariwar Plan ( RUIM Based Postpaid CDMA CUG Plan )
Items

Tariff

a) RUIM + Activation Charge

Rs.100/- per connection

b) Security Deposit ( Local +


STD)

Rs.500 for Master Account Level

c) Fixed Monthly Charges

Rs.499 for Master Account Level for 3


connections. FMC for Add on Del Rs.150 per Del

d) Freebies offered per month on


Master

Account Level

>>Voice Call

Rs.450 (Local+ STD) Any Net

>>SMS

Rs.100 ( Local + National)

e) Call charges within CUG

Free in same Circle

f) Other charges
As per GSM Postpaid Plan 225
* One bill will be generated for all the connections within the group.
* Same tariff will be applicable across all the group members.
* Customer can reduce his no. of connections. However at any point of time the
connections within the group shall not be less than two. Also there will be no change in the
Fixed Monthly Charges of Rs.499.

Index

CDMA DATA Plans (Prepaid)


SL No.
1
2

Particulars
Sales price of data card in Rs.(Incl. of all Taxes)
Speed

3
4
5
6
a)
b)

NIC
Rs.1099
144
Kbps
Free
299
30

Activation charges in Rs.


Initial Usage Value in Rs.
Validity in days
Data Usage Charges in Rs./ 100Kb
Peak Hour (7.00 AM to 11.00 PM)
0.10
Off peak Hour (11.00 PM to 7 AM)
0.05
SUK price in case customer brings his own data card in Rs.
7
250
##
## - When the customer brings his own data card, SUK price is charged but no free
allowed and following plans may be given Kenan Fx - Sub own EVDO & Sub own NIC.

EVDO
Rs.1199
3.1
Mbps
Free
399
30
0.10
0.05
350
usage is

Prepaid STVs (Flexi Recharge or SMS) for EVDO


Base Plan -EVDO General Plan
MRP in Rs.

Particulars

Validity

EVDO

1.5 GB EVDO Data


30 days
2.5 GB EVDO Data
30 days
EVDO STVs can be activated
6 GB EVDO Data
30 days
through SMS &
CDMA Prepaid WEB.
Unlimited EVDO Data
1 day
For
SMS activation Send STV
Unlimited EVDO Data
7 days
<space> Amount to 53733.
Unlimited EVDO Data
15 days
for
Eg. To activate 200 STV.
Unlimited EVDO Data
30 days
Send STV 200 to 53733.
Data Cutter - Data usage @
90
85
20Ps/MB
Data STVs for Wireless Land Phones(IFWT) & 144Kbps Datacards(NIC)
MRP
Particulars
Validity
in Rs.
1 GB Free Usage
30
50
3.5 GB Free Usage
90
150
Data Cutter - Data usage @ 20Ps/MB
90
85
Unlimited internet @ 144kbps
30
390
Base Tariff / Additional Usage Charges : 10Ps/100KB ( Only 5Ps/100KB during 11PM to 7 AM)
NB : If an EVDO STV is activated within the validity period of another STV. The balance usage if any
will be carried forward
170
285
565
55
251
440
825

Prepaid EVDO Limited Data Plans (Monthly Subscription based Plan)


MRP
in
Rs.
150
250
500
750

Particulars
1 GB EVDO Data
2 GB EVDO Data
5 GB EVDO Data
Unlimited EVDO Data

Validity

Addl. Usage charge

30 days
30 days
30 days
30 days

Peak Hours 10ps./100 Kb


Off Peak Hours 5ps. / 100Kb

Visit Self-care Portal

www.genext.bsnl.co.in/cdmaprepaid
Self-care portal helps you to check the status of number, usage details, do plan conversion,
activate STVs from your current account balance and add alternate SMS notification and more.

CDMA Data Plan (Postpaid)


Index

Postpaid CDMA Data Cards


SL No.
1
2
3
4
a
b

Particulars
Sale price of Data Card in Rs.
(Incl. of all tax)
Speed
Activation Charge
Charges applicable for rental
Fixed monthly charge for card
Security deposit (refundable)

NIC

EVDO

Rs.1099

Rs.1199

144 Kbps
Rs. 250

3.1 Mbps
Rs. 500

Rs.150
Rs.1000

Rs.200
Rs.1000

Monthly Tariff Plan charges

Fixed Monthly
charge
in Rs.
Rs.199

Rs.299

2.5 GB

EVDO

Rs.449

4.5 GB

EVDO

Rs.649

7 GB

EVDO

Rs.750

Unlimited

EVDO

Rs.250

Unlimited w/o roaming

NIC

SL No.

Monthly Free Usage


in GB

Applicability

1.5 GB

EVDO

Note:
Note:10% discount on FMC & usage for serving /retired BSNL Employees.

CDMA Data Usage through SMS


From BSNL Mobile:
Initiate SMS to 53733 with the message - AMT <space> MDN number
(Either FWT or RUIM MDN)
From other operator Mobile:
Initiate SMS to 94422 53733 with the message - AMT <space> MDN number
(Either FWT or RUIM MDN)
Examples:
Type AMT <space> 4222937898 (SMS to either 53733 or 9442253733)
AMT <space> 9183000199 (SMS to either 53733 or 9442253733)

Index

WiMAX Service
Plans & Tariff details
WiMAX is a unique technology being deployed by BSNL for the first time in India. This technology
provides fixed as well as fully mobile high speed broadband connectivity along with roaming feature.
It provides users a thrilling Internet browsing experience.
Connecting to WiMAX :
BSNL offers large variety of Customer Premises Equipments (CPE) including Outdoor, Indoor and
USB dongles from which customers can choose as per their application requirements.
Indoor: Best suited for Home/Office users. Can be used in moving vehicle also
Outdoor: Suitable for remote and rural areas. Can be used upto 15 Km distance (Line of sight) from
BTS
site.
Why should you choose BSNL WiMAX?

Internet browsing at lightning speed

Data Download/Upload at very high speed upto 7Mbps

Superior Performance

Worlds latest wireless broadband technology

Very low cost and low starting tariff

Wide range of User friendly plans


WiMAX Services:

High speed broadband connectivity upto 7Mbps

Leased Lines

VPN Services

Web based Video Conferencing

A. Initial Charges at the time of application:


Particulars

Indoor - CPE

Outdoor- CPE

Rs. 1500/- *

Rs 1500/- *

Rs.1000/-

Rs.1000/-

CPE Charges for outright purchase


Security Deposit
*Service Tax and other Govt. levies etc. extra

CPE charges and WiMAX BB Account Creation Charges will be collected in advance through Demand
Note through the local commercial system at the time of application for Prepaid WiMAX BB
connection.
In case of customer having his/her own CPE, only WiMAX BB Account Creation Charges will be
collected in advance through Demand Note through the local commercial system at the time of
application for Prepaid WiMAX BB connection.

Tariff for Postpaid WiMAX Services

Particulars

Limited Plans Tariff in Rs.

WI 220
Bandwidth (wherever
technically feasible)
Applicability

WI 350

WI 750

Unlimited
Home
Plans
HOWI
750

512 Kbps to 2Mbps

Unlimited Business Plans Tariff in Rs.


BUWI UL BUWI UL
1999
3500

512 Kbps

BUWI UL
7000

1 Mbps

2 Mbps

All Users

All Users

All Users

Home only

All Users

All Users

All Users

Single/Multi Users
(SU/MU)

SU

SU

SU

SU

MU

MU

MU

Activation/Installation
charges in Rs.

NIL

NIL

NIL

NIL

NIL

NIL

NIL

Fixed Monthly
Charges (FMC) for
service in Rs.

220

350

750

750

1999

3500

7000

2420

3850

8250

8250

21989

38500

77000

FMC for Indoor &


Outdoor CPE by BSNL
in Rs.

50

50

50

40

40

40

40

FMC for USB Dongle


provided by BSNL in
Rs.

40

40

40

30

30

30

30

400 MB

1.0 GB

4.0 GB

Unlimited

Unlimited

Unlimited

Unlimited

0.30

0.30

0.30

Not
Applicable

Not
Not
Applicable Applicable

Discounted Annual
Payment Option in
Rs.(11 months FMC)

Free usage per


month
Additional usage
charges beyond free
limit & upto 5 GB
(Rs./MB)

Not Applicable

Additional usage
charges beyond free
limit & beyond 5 GB
(Rs./MB)
Free E-mail
IDs/Space (Per Email ID)
Static IP Address (On
Request)

0.15

0.15

0.15

Not
Applicable

1/5 MB

1/5 MB

1/5 MB

2/5 MB

4/5 MB

2/5 MB

2/5 MB

Not
Available

One

One

One

Not
Not
Not
Available Available Available

Security Deposit

Not
Not
Applicable Applicable

Not Applicable

One month FMC

Minimum Hire Period

One Month

Note: The above rates are exclusive of Service Tax, which will be charged as per prevailing rates.

New Postpaid WiMAX Plans (Upfront Payment of FMC)

S. No.

WiMAX Home
User Plans

Particulars

WiMAX Business User Plans

HOWI
750-A

HOWI
750-B

BUWI UL
1999-A

BUWI UL
3500-A

BUWI UL
7000-A

Rs.750

Rs.750

Rs.1999

Rs.3500

Rs.7000

Unlimited

Unlimited

Unlimited

Unlimited

Unlimited

Fixed Monthly
Charges (FMC)

Free Data Usage


per month

No. of months
upfront FMC
payment

12
Months

24
Months

12
Months

6
Months

6
Months

Upfront
payment of FMC
for the period
mentioned in (3)
above

Rs.7500

Rs.13500

Rs.19990

Rs.21000

Rs.42000

Discount on Sale Price of CPE / Dongle


ii) Indoor
CPE

36%

iii)
Outdoor
CPE

30%

in case of Upfront Payment

Free

Free

Free

Free

Free

SPECIAL DISCOUNT SCHEME


[in postpaid Wireless Broadband Services (WiMAX)]
10 % Special discount scheme on Rental & Usage for the serving /
retired Govt. / PSU employees
20 % Special discount scheme on Rental & Usage for visually impaired
persons.

Tariff of VPNoWiMAX for General as well as Enterprise Customers:


Particulars

VPNoWiMAX
B 256

Up and Down BW

256 Kbps

Fixed Monthly charges


in Rs.

3000

Annual Payment
charges in Rs.

30000

Fixed Static IP
charges per annum in
Rs. ( if required)

1500

Usage
Provision of free Fixed
IP
Committed data rate

Unlimited
NO

VPNoWiMAX
B 512

VPNoWiMAX
B 1 Mbps

VPNoWiMAX
B 2 Mbps

512 Kbps

1 Mbps

2 Mbps

5400

8500

12500

54000

85000

125000

1500

1500

1500

Unlimited

Unlimited

Unlimited

NO

NO

NO

Purely on best effort basis

Terms and conditions:


The VPNoWiMAX for General customers will be treated as an Add On service. Customer should
opt for a minimum of Rs.750/- plan. However, customers may opt for higher Business WiMAX
Plans also. The customer will be able to access either VPN or internet at a time.
All charges are exclusive of Service Tax.
Minimum hiring period for VPNoWiMAX One year
Roaming charges: - The usage charges specified for home LSA will also be applicable while in
roaming.

Index

Index

Value added services of BSNL

Entertainment

nexGTv
Mobile TV
Mobile Radio
Dial a TV
3G Portal
Live Sharing
Video SMS
Dial a Video
Voice Chat
Jokes
Trivia
Filmy Dunia
Shayari
Comics

BSNL LIVE & HELLO TV


BSNL Apps
BSNL Tunes
BSNL Music Service

Devotional

Live Arti
Religion &
Devotional

Sports
Games
Sports

Cell
Management
My forte
Service
Phone Backup
Remote Access to
PC
VVoBB Service
Bharat Berry

Finance

Life Style
Humshakal
Love
Marriage &
Relationship
Cookery
Literary

News & updates


Email on SMS
News &
Updates
Job
Health

Share & Stocks

Customers can log on to our web: tamilnadu.bsnl.co.in for further


details
Index

BSNL Live:

a WAP Portal which offers one stop shop for all your information, fun and

communication.
Visit BSNL Live http://bsnllive.net from your mobile and experience the thrill.

Mobile TV: 3G TV is a simple 3G based application that allows you to watch over 50
Television channels on your BSNL 3G Mobile handset on 3G network.

BSNL Tunes: Now Greet your caller with a song of your choice. No more 'Tring Tring'. Play
greatest hits from Bollywood, Hollywood, Instrumental, Regional songs etc. You can set one
common tune for all or customize a tune for specific callers and much more.

Express your heart through BSNL Tunes:


Choose a song of your choice and set as BSNL Tune of your Mobile.
The charges applicable are in two parts. One is Service Subscription charge and another is Song Rental.
Subscription charges will be for a specific period i.e. 30 days or as specified for tariff packages. Song rental will be
applicable for every song of selection/change and for a specific period i.e. 30 days or as specified for tariff packages.
Activation procedures and Tariff for BSNL Tunes:
Activation of BSNL Tunes can be done by any of the following ways: SMS
Interactive Voice Response System (IVRS)
Mobile Search
Song of the Day
Copy command
Web site.
The activation procedure and its tariff details:

Description

Charges

Activation through SMS Mode:


Subscription
Rs.30 /30 days
Activation
Song Activation
Rs.12 /30 days
56799M-searchRs.12 /30 days
voice
Activation through Dial Mode:
Dial 56700
Rs.2 /minute
Dial 56799
Re.1 /minute
For
Mobile
Search
Song of the Day Dial Mode:
Dial 9443000567
Free
Easy Copy:
Press * (star)
Free
and then 9
Web based activation:
Log on to www.tamilnadu.bsnl.co.in

SMS
charge
in Rs.

SMS format

Number to
which SMS to
be sent

2 / SMS

<BT>space<ACT>

56700

2 / SMS
Toll
Free

<BT>space<SONG CODE>
<song name or movie name>

56700
56799

Dial and act on voice prompt


Dial and act on voice prompt

Subscription
and
Song
Rental
are
applicable.

Dial and act on voice prompt


To set the ring back tune of your caller
(BSNL Numbers) as your BSNL Tune
Choose your BSNL tunes through our web
site

To change the song customer has to send SMS <BT>space<Song Code> to 56700
(Change of song will attract song rental for the song selected)
To Deactivate the BSNL Tune Service Dial 56702 and select option.

BSNL Name Tune:


You can set your Name as Caller Tune and thanks your caller personally. For this, send SMS
NT<space><name> e.g.: NT VIJAY to 56799. (VIJAY is the name). The tariff is as applicable for BSNL
Tunes.
Index

BSNL TUNES INTRODUCED IN CDMA:


Activation & De-Activation Procedure & Tariff
Activation modes:
The BSNL CDMA customers of Tamil Nadu can get their BSNL TUNES Services activated, as of now, through two
different Modes, that is (a) by Dialling 56700 and (b) Dialling to the Call Centre -1503.

(a) Activation procedure - by dialling 56700:


Dial 56700. Browse through the different categories of songs & get the required BSNL TUNES song activated. (This
is an IVRS based Activation Procedure and the IVRS Browsing time will be charged @ Rs.2/Minute)
(b) Contact the Call Centre and get activated:
Get activated by dialling to the Call Centre (1503).
De-activation modes:
The BSNL CDMA customers of Tamil Nadu can get their BSNL TUNES Services de-activated, as of now, through
two different Modes, that is (a) by dialing 56700 and (b) dialing to the Call Centre -1503.
(a) De-activation procedure - by dialling 56700:
Dial 56700. Goto Manage option to de-activate.
(This is an IVRS based Activation Procedure and the IVRS Browsing time will be charged @ Rs.2/Minute)
(b) Contact the nearest CSC and get De-activated:
Get De-activated by dialling to the Call Centre (1503).

Renewal
Three day s in advance to the date of Renewal, Pre-renewal message will be sent to the customer along with deactivation method. If the customer does not de-activate prior to the renewal, it will be automatically renewed and the
monthly Subscription & Song Charges will be collected.

Tariff:
(Monthly Subscription Charge Rs.30) + (Per song Charge Rs.12 per month)
(Rs.2/- per minute for the IVRS based Activation & De-activation)
WATCH TV CHANNELS, VIDEOS ON THE MOVE:

BSNL Live' is a WAP Portal which offers one stop shop for all Customer Information, Entertainment, and
Communication related requirements. Through BSNL Live' you can watch LIVE TV (Hello TV) and movies on your
mobile, download exciting Videos clips games, songs and personalize your mobile phone with wallpapers and
ringtones of your choice. To access BSNLLive visit WAP site http: //bsnllive.net from your mobile phone and
experience the thrill.
You can also ask for the settings by sending <make> space <model> of your handset to 58355 by SMS e.g.
<Nokia> space <N79> to 58355.
After you send the SMS you will in response get several settings on your handset viz. bsnllive', bsnlstream' etc.
Once you get all the settings, you will have to save them. Out of these several settings the one pertaining to BSNL
Live (will appear as 'bsnl live') should be saved as default. In some handsets the word 'Bookmark' is used instead of
default. Thereafter whenever you want to access BSNL Live you will have to click on your Web browser in your
mobile; the 'BSNL Live' bookmark will be visible to you and clicking on it will lead you to the Welcome page.
Hello TV: Hello TV is a Live TV service which offers more than 50 channels on your mobile. This service is
available for both 2g and 3g users with compatible handsets. With hello TV you can now watch Live TV on
your mobile anywhere anytime.
Movies: Movies will be streamed on demand i.e. the content will be played in real time on your mobile from
BSNL Live' directly without first getting stored.
Videos: Video clips of 3-5 minutes (approx.) on an average are available on demand. You can choose videos and
download from the available huge library of content at BSNL Live'. The categories of content varies from
astrology, recipes/ cookery, entertainment, cricket to beauty tips/ clips, comics/ animation, Movies and Movie
trailers, Music, Multimedia games and wallpapers, and other different tones/tunes . In addition to above more
and more categories of video clips will be added to suit every taste and choice.
Music - Full track song download: You can download full track audio songs (mp3) of your choice through
BSNL Live'.

Games: Various Categories of Games viz. Regular (Simple & premium) and multiplayer branded games are
available. You will be able to see only games which are compatible with your handsets. Thus you need not to
worry about compatibility of games. At the time of download you will be required to pay charges of games.
Access to above services is recommended for 3G Subscribers for better experience but other content viz .
Wallpapers, Themes, Screen savers, Ring-tones etc. can be used / downloaded by all the GSM subscribers.

YOUR MOBILE IS NOW MOBILE TV


Now watch over 60 TV channels on your BSNL Mobile. You can watch your favourite programs on your
mobile on the move. Follow the steps given below:Step: 1

To download BSNL Mobile TV, send SMS.


MYTV to 55447 (2G customers)
MY3GTV TO 55447 (3G customers)

Step: 2

you will receive a message in your inbox. Click on the same and download the application.

Step: 3

Get it stored in phone memory.

Step: 4

In the main menu, click on the application and open it to see the TV channels logos. Choose the
channel you want to watch and click on its icon.

Step: 5
Step: 6

You will see the subscription packages available currently. Choose the option that suits you.
You will receive a confirmation that your registration has been successful. Now click on the
channel and enjoy Mobile-TV.
Note: Data Download charges applicable as per plan.

You can unsubscribe from this service by sending the following SMS.
UNSUBMYTV to 55447 (2G Customers)
UNSUB3GMYTV to 55447 (3G customers)

Index

UNIFIED MESSAGING ON BSNL MOBILE


Voice Mail Service (VMS), FAX Message, E-Mail, E-Mail to Speech (ETS) are the services you can get under
UMS.

1. Voice-Mail
Using this feature, the voice mail can be send/received to/by other subscribers having this facility. The
incoming voice message from the mailbox can be accessed as per following procedure:
Conditional divert can be given for the voice calls to the voice-mailbox no. i.e. 17000.
Whenever a voicemail is received in voice-mailbox, the subscriber will receive an SMS on his/her cell phone.
In order to retrieve messages from the voice-mailbox, dial 17000 from your mobile phone. Press * to skip
the introduction part.
The message can be retrieved by following the voice menus thereafter.
The voice mailbox can be accessed on landline also as per below mentioned procedure:
In order to retrieve messages from your voice-mailbox by using landline phone, dial 9417017000 (which is the
common access no.) followed by '#', then your own mobile no. and '#'. The system will prompt you for your
password. The default password is 1234. Enter your password and follow the voice menus thereafter.

2. FAX-Message
This feature will enable the subscriber to send/receive fax message. The fax can be sent/received to/by the
subscriber either through BSNL UMN account or using fax machine. The below mentioned procedure is to be
adopted while sending or receiving the fax message on fax machine:
1. In order to deposit a FAX message, dial 9417017000 from a FAX machine followed by a '#' and the mobile no. of
the person who is the intended recipient of the FAX. A part of the voice menu says " to add a FAX, press
3".Press 3 on your FAX machine and after the system prompts you to, press "START" on your FAX machine.
2. In order to retrieve a FAX message from your voice-mailbox, dial 9417017000 from a FAX machine. Then
press '#' followed by your own mobile no. and '#'. The system prompts you for your password. Enter your password.
The system tells you that you have so many new messages out of which so many are Voice/FAX/E-Mail messages.
When you play a FAX message, first, system will announce the senders phone number and the time when the sender
had deposited that Fax Message. Then the system will announce many option like to backup, to keep or to delete etc,
You simply bypass these request by pressing '#', then the system prompts you to press " START " on your FAX
machine.
3. E-Mail/SMS/FAX/Voice Message. This feature will enable the subscriber to send/receive E-mail/SMS/Fax/Voice
messages. The subscriber has to get BSNL UMN account for this feature. The below mentioned procedure is to be
adopted for sending/receiving the email.

1. Dial 1403 from WAP MS to connect to internet-login to the site www.bsnlumn.com (based on your
location go to appropriate website i.e. in north www.bsnlumn.com, south www.bsnlums.com,
east www.bsnlume.com and in west www.bsnlumw.com )
2. Logon to your BSNL UMN/S/E/W E-mail Account (using your mobile no. as the user login and1234 as
the password which is a default password).
To receive e-mail: From WAP cell phone go to inbox then to email and the view details choose body.
To send email: For sending E-mail, SMS, FAX and Voice Messages from your UMN/S/E/W account, use the Email, SMS, FAX and Voice options as provide d under the Compose Menu.
3. For retrieving:
i. Voice messages
To Listen/Deposit to your voice messages, the machine must have the multimedia capability.
The different kinds of messages e.g. voice messages, FAX messages etc will be listed under the subject heading as
soon as you logon to your E-mail account. Click on the voice message and the system will play it directly (if your
machine supports the 'sbc' format). If your machine doesnt support the 'sbc' format, first convert the message
into the 'wav' format using the icon provided on the right hand side. Then system will prompt you to save that
attachment to your hard disk. After saving, click on the wav file and the system will play it.
ii. FAX Messages: The FAX message comes as an attachment in the TIFF format. Open the FAX message using an
imaging program as for example the IMAGING on the Windows -NT. The first page will just give you the
summary of the FAX message i.e. the total no. of pages in the FAX message, the no. from which the FAX
message was sent etc. Then you can download the actual FAX message.
4. E-Mail to Speech (ETS): This feature will enable the subscriber to receive the Email on the mobile phone .In order
to listen E-mail messages from your voice mailbox, dial the No: 17000 from your mobile phone. Press * to skip the
introduction part. The system prompt will say ' to listen E-mail message Press Option '4', thereafter, follow the voice
menus . The attachments along with Email cannot be listened from your voice mail box.

General Terms used in mobile services

Index

Security Deposit:
Security deposit is required for Local/STD/ISD facility of new connections. It is non-interest bearing & refundable
upon surrender subject to clearance of all dues.
No security deposit is required for Local/STD facility from the following categories.
BSNL employees
Existing BSNL subscribers upon request with conditions
Employees of Central/State Government and Central PSUs
Bank employees who give ECS mandate from their own bank Central/ State Government & Central PSU's
Corporate Customers taking minimum 5 connections in corporate name.
LSA:
Licensed Service Area is the area within which Mobile Services are provided by Service provider (i.e. BSNL) under
the license issued by competent authority. Tamilnadu Circle includes all revenue districts excluding Chennai,
Kancheepuram and Tiruvallur districts and including Pondicerry Union Territory. For mobile services are concerned,
Tamilnadu Circle and Chennai Telephones Area (Chennai, Kanchipuram & Tiruvallur) are considered as single LSA.
Roaming:
You can carry your mobile connection beyond your home LSA and use. In such cases, it is said to be that you are on
roaming. Roaming service activation is absolutely free. While on roaming outgoing/ incoming call charges are
applicable as per tariff plan.
Voice/Video Call Charges:
Local: Calls made to numbers within the LSA
STD: Calls made beyond the LSA
ISD: International calls
The calls charges are applicable as per tariff plan & pulse rate. This will be normally for per minute or per second or
specific duration.
Data Download:
2G customers can download Data through GPRS i.e. Mobile Internet facility. 3G customers can down load data in
their mobile or using data cards through 3G Data service at a very high speed. The tariff for data downloads is
applicable as per the data plan of you.
SMS:
Short Message Service is available to send text containing 160 Characters. The spaces between words will be also
counted as characters. This may be from a Mobile phone to another mobile phone or one to many or PC to
Mobile/Mobiles. Local/National/International SMS can be sent. The charges are applicable as per tariff plan chosen
by you.
MMS:
Multi-media Messaging Service, through which, you can send and receive messages containing text, audio or video or
combination of any or all. The mobile handset shall be combatable for MMS applications.
Night Calling:
Calls made between 11.00 p.m. and 06.00 a.m. The call charges will depend on the plan chosen by you.
Friends & Family:
This facility allows you to make Free calls or at reduced call charges to the selected mobile/fixed telephone numbers.
The tariff is applicable as per the plan.
On-net:
It means, own network i.e. BSNL network.
Off-net:
It means other network of Private Operators i.e. other than BSNL.
Plan Voucher: To extend the validity and for migration of plans.

Top-up Vouchers:
Top-up vouchers are used to extend the usage value.
Special Tariff Voucher: It is nothing but to cut your rates of parent plan
C-Top-up:
Channel top-up is nothing but electronic recharge/top-up facility. Recharge or Top-up can be done through C-top-up
for the specified values as preferred by you.
Freebies:
Freebies are the concessional tariff, free calls/SMS/Data downloads offered permanently or for limited/specific
period or to specific numbers.
Validity:
SIM Validity It is normally for 7 Days. Within this period you shall activate your connection by using PV.
Plan validity The specified period of validity of the Plan chosen by you.
Life time validity of plan - Life Time Validity means the License Period of the Operator. The License Period for
Cellular Services of BSNL is 20 years w. e. f. 29.02.2000. However, the License is understood to be renewable
further on its expiry. (Note: To continue the lifetime plan the recharge conditions specified along with the
plan should be fulfilled).
Grace Period(s)
Grace Period: It is the period within which Recharge or Top-up shall be done by Customer with PV/RC/Top-up as per
the requirement of the plan.
Grace Period 1 (GP-1): 15 days from the expiry of the validity of the plan.
Grace Period II (GP-1I): Additional 165 days from the expiry of the Grace Period (GP-I) of the plan.
Note:

A. During the grace period, no O/G calls will be allowed except emergency (toll free) & IVR calls. However I/C shall
be free during Grace Period I.
B. The unutilized balance amount of the previous card can be carried forward in case of renewal within the Grace
Period-I, otherwise it shall lapse.
C. The SIM number can be re-activated within additional period of 165 days even beyond the grace period of 15 days
(GP-I) as per the parent plan. However, in such cases, the account. balance will lapse.
D. Free talk value on initiating the SIM is given to all subscribers.
Index

BLACKOUT DAYS:
As per Telecom Regulatory Authority of India (TRAI) directives, 5 days in a year
shall be declared as blackout days. BSNL has declared the following 5 days as
black out days. No concessional tariff on voice calls or SMS will be available on
those days only. The normal tariff as per plan will be applicable on those days.
Blackout days for the Calendar Year 2014 are given below:1. New Year 01.01.2014
2. Holi 17.03.2014
3. Pre-Diwali 21.10.2014
4. Diwali 22.10.2014
5. New Years Eve (31st December 2014)

index

ISD CODES AND TARIFF AS ON 01.08.2014


Country
code

Area code

Charges in
BSNL N/W
(Rs. /Min)

Charges in
MTNL N/W
(Rs. /Min)

93

All

16

16

236

all

45

45

ALASKA

1907

all

15

18

ALBANIA

355
213

All
all

25
20

25
20

213

7,96

22

22

213

30

30

376
244

All
All

15
10

15
18

ANGUILLA

1264

All

15

18

ANTARCTICA
(Aus territory)

672

All

90

90

ANTIGUA &
BARBUDA

1268

All

15

18

ARGENTINA
ARMENIA
ARUBA
ASCENSION

54
374
297
247

All
All
All
All

15
15
15
100

15
15
18
100

AUSTRALIA

61

All

9.2

AUSTRIA

43

9.2

AUSTRIA

43

42

25

25

AUSTRIA

43

810 ,820

25

25

AZERBAIJAN

994

All

23

23

BAHAMAS

1242

all

15

18

Country

AFGHANISTAN
AFRICAN
REPUBLIC

ALGERIA
ALGERIA
MOBILE
ORASCOM
ALGERIA
MOBILE
WATANIYA
ANDORRA
ANGOLA

Remarks

Not allowed for


ISD GROUP A Booster

Not allowed for


ISD GROUP A Booster

Not allowed for


ISD GROUP A Booster

ALLOWED FOR
ISD GROUP D BOOSTER

Not allowed for


ISD GROUP A Booster

BAHARIN

973

all

12

12

ALLOWED FOR
ISD GROUP D BOOSTER

BANGLADESH

880

all

10

10

ALLOWED FOR
ISD GROUP B BOOSTER

BARBADOS

1246

all

15

18

Not allowed for


ISD GROUP A Booster

BELARUS
BELGIUM
BELGIUM
BELIZE
BENIN

375
32
32
501
229

All
All
235
All
All

28
10
25
18
18

28
10
25
18
18

BERMEUDA

1441

all

10

18

BHUTAN
BOLIVIA
BOSNIA &
HERZEGO
BOTSWANA
BRAZIL
BRUNEI
BULGARIA
BURKINA FASO
BURUNDI
KAMPUCHEA
(CAMBODIA)
CAMEROON
CANARY ISLAND
CAPEVERDE

975
591

all
all

10
15

10
15

387

all

45

45

267
55
673
359
226
257

all
all
all
all
All
All

16
10
15
45
25
35

18
10
15
45
25
35

855

All

15

18

237
34
238

All
All
all

23
15
20

23
15
20

CAYMAN ISLAND

1345

all

15

18

CHAD

235

Remaining area
codes of chad other
than 9

25

25

235

30

30

56
56

2,9

60
15

60
15

CHINA

86

All

12

12

COLOMBIA
COMOROS
CONGO
COOK ISLANDS
COSTA RICA

57
269
242
682
506

All
All
All
All
All

15
45
45
100
15

15
45
45
100
15

CHAD MBOILE
MILLICOM
CHILE FIXED
CHILE FIXED

Not allowed for


ISD GROUP A Booster

Not allowed for


ISD GROUP A Booster

ALLOWED FOR
ISD GROUP A BOOSTER

CROATIA
CUBA
CYPRUS
CZECHO
DEM. REP.
CONGO
DENMARK
Diego Garcia
DJIBOUTI

385
53
357
420

All
All
All
All

12
100
7
15

12
100
9.2
15

243

All

25

25

45
246
253

All
All
All

7
100
45

9.2
100
45

DOMANICCAN
REPUBLIC

1809

All

15

18

Not allowed for


ISD GROUP A Booster

DOMINICA

1767

All

15

18

Not allowed for


ISD GROUP A Booster

EAST TIMOR
ECUADOR
EGYPT
EL SALVADOR
EQUATORIAL
GUINEA
ERITREA
ESTONIA
ETHIOPIA
FALKLAND
ISLANDS
FAROE ISLAND
FIJI REPUBLIC
FINLAND

670
593
20
503

All
All
All
All

100
15
10
15

100
15
18
15

240

All

17

18

291
372
251

All
All
All

20
45
20

20
45
20

500

All

100

100

298
679
358

All
All
All

15
45
7

18
45
9.2

FRANCE

33

All

9.2

FRENCH GUIANA
FRENCH
POLYNESIA
GABON
REPUBLIC
GAMBIA
GEORGIA

594

All

15

15

689

All

22

22

241

All

35

35

220
995

All
All

45
12

45
12

GERMANY

49

All

9.2

GHANA

All

GIBRALTOR
GREECE
GREENLAND

233
350
30
299

All
All
All

18
45
7
45

18
45
9.2
45

GRENADA

1473

All

15

18

GUADELOPE

590

All

45

45

ALLOWED FOR
ISD GROUP C BOOSTER

ALLOWED FOR
ISD GROUP C BOOSTER

Not allowed for


ISD GROUP A Booster

GUAM

1671

All

10

18

GUATEMALA
GUINEA BISSAU
GUINEA
REPUBLIC
GUYANA
REPUBLIC
HAITI

502
245

All
All

15
45

15
45

224

All

40

40

592

All

20

20

509

All

22

22

HAWAII

1808

All

15

18

HONDURAS

504

All

15

15

HONGKONG

852

All

10

10

HUNGARY
ICELAND

36
354

All
All

6
15

9.2
15

INDONESIA

62

All

10

10

Inmar-GRPs
IRAN
IRAQ
IRELAND
ISRAEL
ITALY

870
98
964
353
972
39

All
All
All
All
All
All

550
12
16
12
15
10

550
18
16
12
15
10

IVORY COAST
(COTE D' IVORIE)

225

All

28

28

JAMAICA

1876

All

15

18

JAPAN
JORDAN
KAZAKISTAN
KAZAKISTAN
KAZAKISTAN

81
962
731
732
7300

All
All
All
All
All

15
15
10
10
10

15
15
18
18
18

701, 702,
705, 71,
72, 73, 75,
76, 77

15

15

254
996
686

All
All
All

11
15
100

18
15
100
12
18

KHAZAKISTAN

KENYA
KIRGHISTAN
KIRIBATI
KUWAIT

965

All

12

LAOS

856

All

15

Not allowed for


ISD GROUP A Booster

Not allowed for


ISD GROUP A Booster
ALLOWED FOR
ISD GROUP B BOOSTER

ALLOWED FOR
ISD GROUP D BOOSTER

Not allowed for


ISD GROUP A Booster

ALLOWED FOR
ISD GROUP D BOOSTER

All
All
All
All
All
All
All

25
45
15
15
30
30
45
45
15
15
30
50

25
45
15
18
30
30
45
45
15
18
30
50

351

All

15

15

265
960

All
All

20
55

20
55

MALAYSIA

60

All

9.2

MALI
MALTA
MANGOLIA

223
356
976

All
All
All

25
15
15

25
15
15

LATVIA FIXED
LATVIA MOBILE
LEBANON
LESOTHO
LIBERIA
LIBYA
LIECHTENSTEIN
LITHUANIA
LUXUMBURG
MACAO
MACEDONIA
MADAGASCAR
MADERIA
ISLAND
MALAWI
MALDIVES

MARIANA
ISLAND

371
371
961
266
231
218
423
370
352
853
389
261

2, 68, 85
All
All
All

1670

All

15

18

692

All

18

18

596
222
230
262
52
691
373
377
382

All
All
All
269, 639
All
All
All
All
All

45
45
12
12
15
15
20
45
45

45
45
18
12
15
15
20
45
45

MONTSERRAT

1664

All

15

18

MOROCCO
MOZAMBIQUE
MYANMAR
NAMIBIA
NAURU
NEPAL
NETHERLANDS
NETHERLANDS
ANTHILLES
NEW
CALEDONIA

212
258
95
264
674
977
31

All
All
All
All
All
All
All

30
17
20
15
100
10
10

30
18
20
18
100
10
10

599

All

15

15

687

All

15

15

MARSHALL
ISLANDS FIXED
MARTINIQUE
MAURITANIA
MAURITIUS
MAYOTTE
MEXICO
MICRONESIA
MOLDOVA
MONACO
MONTENEGRO

ALLOWED FOR
ISD GROUP B BOOSTER

Not allowed for


ISD GROUP A Booster

Not allowed for


ISD GROUP A Booster

NEW ZEALAND
NICARAGUA

64
505

All
All

10
18

10
18

NIGER

227

All

25

25

NIGERIA
NIUE ISLAND
NORTH KOREA
NORWAY
OMAN

234
683
850
47
968

All
All
All
All

12
45
45
15
10

18
45
45
15
10

OMAN

968

91 to 99

20

20

PAKISTAN
PALAU
PALESTINE
PANAMA
PAPUA NEW
GUINEA
PARAGUAY
PERU
PHILIPPINES
POLAND
PORTUGAL

92
680
970
507

All
All
All
All

12
45
45
15

12
45
45
15

675

All

100

100

595
51
63
48
351

All
All
All
All
All

15
15
13
7
15

15
15
13
9.2
15

PUERTO RICO

1787

All

15

18

QATAR
REUNION
REUNION
REUNION
RODRIGUE
ROMANIA
RUSSIA OTHER

974
262
262
262
230
40
7

All

13
45
45
45
12
7
10

13
45
45
45
18
9.2
10

RUSSIA MOBILE

33, 57, 90 to 99,


700,
707

15

15

RWANDA

250

All

22

22

SOMOA
AMERICAN

1684

all

45

45

378

All

60

60

239

All

65

65

966
221
381
248
232

All
All
All
All
All

12
35
25
35
40

12
35
25
35
40

SAN MARINO
SAO TOME AND
PRICIPE
SAUDI ARABIA
Senegal
SENEGAL
SEYCHELLES
SIERRALEONE
SINGAPORE

65

262
69
All
All

All

9.2

Area code 98 and


99 newly added

Not allowed for


ISD GROUP A Booster

Not allowed for


ISD GROUP A Booster

ALLOWED FOR
ISD GROUP A BOOSTER

SLOVAK
SLOVENIA
Solomon Islands
SOLOMON
ISLANDS
SOUTH AFRICA
SOUTH KOREA
south SUDAN
SPAIN
SRILANKA
ST. HELENA

421
386
677

All
All
All

15
45
75

15
45
75

252

All

45

45

27
82
211
34
94
290

All
All
All
All
All
All

15
10
25
15
12
100

15
10
25
15
12
100

ST. KITTS/NAVIS
ISLAND

1869

All

15

18

Not allowed for


ISD GROUP A Booster

ST. LUCIA

1758

All

15

18

Not allowed for


ISD GROUP A Booster

St. Pierre &


Miquelon

508

All

25

25

ST. VINCENT &


THE GRENADIAN

1784

All

15

18

SUDAN
SURINAM
SWAZILAND
SWEDEN
SWITZERLAND
SWITZERLAND
SWITZERLAND

249
597
268
46
41
41
41

All
All
All
All
74
76,77,78,79,86

15
20
15
7
10
20
20

18
20
18
9.2
10
28
20

SWITZERLAND

41

7599

15

15

SYRIA
TAIWAN
TAJIKISTAN
TANZANIA
FIXED

963
886
992

All
All
All

15
10
15

15
18
15

255

All

22

22

THAILAND

66

All

9.2

TOGOLESE
TOKELAU
TONGA

228
690
676

All
All
All

40
100
45

40
100
45

TRINIDAD &
TOBAGO

1868

All

15

18

TUNISIA
TURKEY
TURKMENISTAN

216
90
993

All
All
All

45
12
15

45
12
15

Not allowed for


ISD GROUP A Booster

ALLOWED FOR
ISD GROUP B BOOSTER

Not allowed for


ISD GROUP A Booster

TURKS &
CAICOS
ISLANDS

1649

All

15

18

TUVALU
UAE
UGANDA

688
971
256

All
All
All

100
12
22

100
12
22

UK

44

9.2

ALLOWED FOR
ISD GROUP C BOOSTER

25

25

Not allowed for


ISD GROUP C Booster

UK alied

4470

Not allowed for


ISD GROUP A Booster

UK

44

74 to 79 and 84

20

20

Not allowed for


ISD GROUP C Booster

UK

44

87

20

20

Not allowed for


ISD GROUP CBooster

UKRAINE
UKRAINE
UKRAINE
URUGUAY

380
380
380
598

68,92,94,63,93
50,66,91,95,99
All

10
15
15
15

10
15
15
15

15
45
10
10

15
45
10
18

USA & CANADA


UZBEKISTAN
VANAUTU
VENEZUELA
VIETNAM

1
998
678
58
84

All
All
All
All

ALLOWED FOR
ISD GROUP A BOOSTER

VIRGIN ISLAND
(BRI)

1284

All

15

18

Not allowed for


ISD GROUP A Booster

VIRGIN ISLAND
(USA)

1340

All

15

18

Not allowed for


ISD GROUP A Booster

681

All

50

50

685

All

45

45

967
260
260
263

All
All
95,96,97
All

12
10
12
40

12
18
18
40

100

100

WALLIS &
FUTUNA
WESTERN
SAMOA
YEMEN
ZAMBIA
ZAMBIA
ZIMBABWE
Rest of the World

Index

Index

(A Government of Enterprise)

Telecom Consumers Charter of BSNL


A. About Us
Bharat Sanchar Nigam Ltd was formed on 1st October, 2000. It is having Pan India presence except
Delhi and Mumbai and is an integrated Telecommunications Company. It has installed large Quality
Telecom Network in the country. The Company is working on improving it, expanding the network
and introducing new telecom services. The company has experienced manpower with vast experience
in Planning, Installation, commissioning and Maintenance of Switching & Transmission Networks; it
has an in house world class ISO 9000 certified Telecom Training Institute.
B. Services We Provide
BSNL serves its customers as a one stop solution to all telecommunication needs with possibly the
largest bouquet of Telecom Services, Wire line, CDMA Mobile, GSM Mobile, Internet, Broadband,
Carrier Service, MPLS VPN, VSAT, VoIP services, IN Services etc. The company offers wide
ranging & most transparent tariff schemes designed to suite every customer. The services being
offered in India barring the cities of Delhi and Mumbai
Wire line Telephone

New Telephone Connection


Shift and Transfer of Telephone
Phone Plus Service

WLL Mobile
CLI Based Internet Services
Broadband (DataOne)

# Prepaid Broadband

# VAS over Broadband


o

a.Hungama portal

b.Games on Demand

c.Topper Education

# IPTV Service

C. The quality of Service Benchmarks


BSNL is committed to provide state of the art uninterrupted Telecom services to the customers and
compy with the quality benchmarks as prescribed by TRAI or set forth by itself from time to time.
a) Quality of Service benchmarks as admissible to consumers for Basic Services (Wire line)
The following benchmarks are prescribed:
Serial
Number

Service Parameter

Time limit for service request or


redressal of complaint

Provision of Telephone

All cases within seven days(subject to


technical feasibility

ii)

Fault Repair

All cases within three days for urban


areas and all the cases within five days
for rural/hilly areas(subject to
technical feasibility

iii)

Shift of Telephone

Within three days

iv)

Closures

Within seven days

v)

Percentage of Billing
Complaints resolved
within four weeks

100 %

vi)

Time taken for refund of


deposits after closure

Within sixty days after closure

i)

b) Quality of service benchmarks as admissible to consumers for mobile services.


The following benchmarks are prescribed:
Serial

Service Parameter

Time Limit for service request or


redressal of complaint/TRAI
Benchmark

Monthly Basis

Resolution of
billing/charging
complaints

100 % within 4 weeks

Period of applying
account./waiver/adjustment
to customer's

100 % within 1 week

Accessibility of call
centre/customer care

>=95 %

%age of calls answered by


the operators
(Voice to Voice)

>=90 %

%age requests for


Termination/Closure of
service complied

100 % within days

Time taken for refund of


Deposit after closures

100 % within 60 days

c) The benchmarks as admissible to consumers for broadband service is as below


Serial

Service Parameter

Time Limit for service request or


redressal of complaint

Monthly Basis
i)

Service Provisioning /
Activation Time

All cases within fifteen days (subject


to technical feasibility)

ii)

Fault Repair/Restoration

Within three days

Billing Performance

iii)

a) Percentage of Billing
Complaints resolved
b) Time taken for refund of
deposits after closure

a)All billing complaints to be


resolved within four weeks.
b)All cases if refund of deposits to
be made within sixty days after
closure

d) & e) Capability Developed and being performed to meet the Benchmarks


BSNL strives to provide uninterrupted telecom services to the valuable customers & has a well
structured and multilayered Public Grievances Redressal Mechanism. We do have an extensive grass
root level Fault Restoration System (FRS) to book the complaints and ensure prompt rectification of
any fault. Consumer has only to call Local Number 198 for booking and no delay restoration of
fault.
Consumers can use following toll free Consumer Care Numbers for booking their complaints at
our Complaint Centres (Call Centres) set up for Basic Telephone Services, Mobile Services,
Broadband and other Data Services.

For Basic Services including Broadband Services:


1500 or 1800-345-1500 (Toll Free Number)
For CDMA & WiMAX Services:
1502 or 1800-180-1502 (Toll Free Number)
For GSM Mobile Services:
1503 or 1800-180-1503 (Toll Free Number)

For Broadband and Internet Services:


1504 or 1800-345-1504 (Toll Free Number)
For Blackberry Services:
1505 or 1800-180-1505

For MPLS and other Data Services:


1800-425-1957 (Toll Free Number)
Aforesaid toll free Consumer Care Numbers are also used as General Information
Numbers for providing general information to the consumers.
Consequent upon the replacement of 2007 Regulations ( Regulations 3 of 2007) by TRAIs new
Regulations called the Telecom Consumers Complaint Redressal Regulations, 2012, BSNL has now
replaced the three tier Complaint Redressal Mechanism by two tier system by doing away with Nodal
Officer. Under these Regulations, every complaint at Complaint Centre (Call Centre) shall be
registered by giving Unique Docket Number, which will remain in the system for at least three
months.
Every Complaint Centre (Call Centre) shall
(a)
At the time of registering of complaint..
(1) Communicate, through SMS, to the consumer the docket number, date and time of registration of
the complaint and the time within which the complaint is likely to be resolved; and
(2) Update the system with date and time of registration of the complaint, docket number, the
telephone number of the consumer and the time indicated to the consumer for resolution of the
complaint;
(b)
On completion of action on a complaint
(i) Communicate to the consumer, through SMS, of Redressal of the complaint along with
action taken on the complaint; and
(ii) Update the system with details of action taken.
(c)

Interactive Voice Response System (IVRS), if installed on a Consumer Care Number is


operated in the following manners:
(i) the first level of the IVRS provides for language selection;
(ii) the second level of the IVRS provides for options relating to the broad categories
of complaints and service requests;
(iii) the third level of the IVRS provides for a sub-menu under complaints and service
requests, separately;

The sub-menu in the third level also contains option enabling the consumer to speak to a consumer
care agent.
Grievances/Complaints can also be booked on 12727 (for Circle Office) or 12728 (for SSA
Office). This special TOLL FREE SERVICE has been introduced by BSNL for booking Public
Grievances.
Time limit for Redressal of Complaints or addressing service requests of consumers by
Complaint Centres (Call Centres):
BSNL shall ensure redressal of complaints and service requests in accordance with the time frame as
specified under the Quality of Service regulations issued by the Authority.
Where a time limit has not been specified under the Quality of Service regulations issued by the
Authority, the complaints and the service requests shall be addressed within a time period not
exceeding three days.
Appeal to Appellate Authority:
If the consumer is not satisfied with the redressal of his complaint by the Complaint Centre or, if his
complaint remains unaddressed or no intimation of redressal of his complaint is received within the
period specified, such consumer may prefer an appeal to the Appellate Authority through e-mail or
FAX or post on in person within a period of 30 days after expiry of time limit specified
for redressal of grievance.
Appellate Authority may entertain an appeal even after expiry of said period of 30 days but before
three months after expiry of time limit specified for redressal of grievance.
Two member Advisory Committee comprised of one member from Consumer Organization
registered with the Authority and other member from BSNL has been set up in each Service Area
separately to offer an advice on all such appeals preferred to the Appellate Authority.

Contact Detail of Appellate Authority of BSNL Tamilnadu Circle:


Name and designation: Ms. K. Poonkodi, General Manager (NWO CFA)
Address: O/o CGM, BSNL, Tamilnadu Circle, No.16, Greams Road, Chennai-6
Telephone: 044-28292939 Fax: 044-28292930
E-Mail: gmo_tn@bsnl.co.in

Telephone Adalats:
In addition to the above, subscribers whose grievances remained unsettled are invited to make
petitions for Redressal of their grievances in Telephone Adalats. SSA (Secondary Switching Area)
Level Telephone Adalats are being conducted on bimonthly periodicity and Circle level Telephone
Adalats are being conducted once in three months. Customers are asked to give their grievances in
writing with all supporting documents within stipulated period to District Complaint Officer (DCO).
The concerned office to which the case relates examines the case received by DCO and settles the
case. A speaking order settling the case is communicated to the customers. For unsettled cases, a date
is fixed for holding the Telephone Adalat. The customers are invited to attend the Telephone Adalat.
The Adalat is presided over by General Manager of the area. The concerned officers of the
Department are also called to be present in the Adalat. The full details of the case are presented to the
presiding officer. The order of the presiding officer is communicated in the Adalat after hearing the
arguments from both the parties.
Appellate Jurisdiction of Telephone Adalats:
Circle level Adalats headed by CGMs can consider the cases of the appeals against the decisions of
the Adalats chaired by SSA Heads. Adalats headed by SSA Heads can consider cases of excess
billing which have been rejected by them as administrative heads of SSAs.
How we Monitor and Evaluate:
BSNL has established Web based Complaint Monitoring System to enable the consumers to
monitor the status of their complaints. Customers can log in to www.tamilnadu.bsnl.co.in and click
on the hyper link BSNL Customer Care Portal for this purpose.
BSNL also continues to make available such information to the telephone bills and also publishes
once in six months in the newspapers in the manner prescribed as above
Any change in the address of the web based complaint monitoring system shall also be intimated to
the consumers in the same manner as above.
Index

3rd Floor, A Wing, New Administrative Building

More efforts have been taken to update the information contained in the e-book.
Discrepancy, if any, noticed may be communicated to the above address or over phone/email please.

Index

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