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Problem Solving
= Be aware that there may be more than one problem to solve. Often
there are many interrelated problems and after solving one problem youre
still having difficulty because the root problem was not addressed. Finding
the root problem can be difficult, but will speed your progress toward
solving it.
UMHS 2003, Dr. D. A. Williams and Dr. M. Carey
BRAINSTORM
= Generate alternatives/potential solutions to the problem at hand.
= The most important thing is to generate as many potential solutions as
possible, the more the better.
= Dont forget to include any self-management strategies you think might
help you solve the problem.
= Reserve judgment. Dont judge or censor ANY ideas or prematurely
throw them out, no matter how wacky they seem at the time. Sometimes
wacky ideas help lead you to a better solution.
= Remember, others can share different perspectives and fresh ideasget
others involved in your brainstorming. They might come up with just the
idea you need.
CHOOSE A SOLUTION
= To help you do this, estimate the consequences of the
solution. Remember to think about the probable short-term
and long-term consequences, to you and important people in
your life.
(Sample)
Ask: How can I make this solution work? What has to happen for
this to work? 1) I need to call around during tomorrows lunch break to
find good long distance plans 2) schedule every Sat.at 10am for calling
3) write notes on the refrigerator and bedroom mirror to remind me 4)
tell the friend in advance so theyll be there when I call
Ask: What went well? What didnt go as planned? And what do I want to do
differently next time? I had a great conversation with my friend! But I
need to make sure I set a timer when Im talking so that I dont spend
more on my phone bill than I can afford!!
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Lets Summarize
Problem solving steps can help you break down and begin to solve complex,
thorny problems.
1.
2.
3.
4.
5.
6.
Step 3: Brainstorm
Ask: What can I do to change the situation? What do others think
Think of as many potential solutions as possible
may be potential solutions?
Can you use any of your self-management skills (tracking,
deep breathing, goal setting, problem solving) to improve
the situation?
Step 4: Choose a Solution
Examine the pros and cons of each potential solution
Choose one you think is most likely to succeed
Ask: How can I make this solution work? What has to happen for
this to work?
Ask: What went well? What didnt go as planned? And what do I want to do
differently next time?
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