David M.

Clare
davidmclare5@gmail.com
www.linkedin.com/in/DavidMClare

San Jose, CA 95120

Phone: (408)621-9091

CAREER SUMMARY
Over 25 years' experience as a Senior Manager in the Distribution Operations and Logistics industry, with emphasis
on improving efficiency, productivity and organizational consistency.

CORE QUALIFICATIONS

Highly experienced professional in Warehouse Operations, Work Flow Design, Logistics Management and
Customer Support.
Demonstrated Leadership in multiple industries including Technology, Healthcare and Consumer Products.
Broad working knowledge of all aspects of Business Operations including Inventory Management, Purchasing,
Human Resources (recruitment, retention, development and employment law), Sales and Customer Service
Support, Financial Management (budgeting, forecasting, profit and loss statements), Key Process Indicators,
Process Improvement Methodologies and Change Management.
Proven track record of both Tactical and Strategic Decisions in a 30+% growth environment.
Successfully implemented multiple Warehouse and Inventory Management Systems including SAP, ASK Manman
and various proprietary PC-LAN systems and Bar Code Conversion Projects.
Adept at managing multiple shift operations with staffs exceeding 120 associates.

KEY ACHIEVEMENTS and EXPERIENCE

2013 to 2014

Logistics Manager, GNLD International, Fremont, CA

Managed North American Product Distribution Center, Purchasing and Inventory Management Functions for US,
Canada and Jamaica.
Identified $500k annual freight deficit created by existing Shipping and Handling Policy; implemented a solution
to recover 100% of deficit through policy and process revisions combined with re-negotiated carrier contracts.
Reduced average Delivery Transit Time from California to Eastern United States from 7 to 4 days with less than
10% increase to overall freight costs.
Improved Order Processing Productivity by 20% in 4 months by implementing new Operational Metrics and
Continuous Improvement Processes.
Upgraded Packaging Systems to green compliant materials and technology with $0.00 increase in material and
equipment costs.

2003 to 2013

Responsible for all Operational Functions for multiple sites including Sales, Service, Customer Support, Staffing,
Financial Management (budgeting, profit projections, profit and loss statements, and multiple reports and
metrics), Regulatory and Legal Compliance, Safety and Quality Improvement Programs.
Managed Sales, Service and Administrative Staffs in excess of 70 associates per site.
Frequently utilized to train new Managers and to participate in Cross-Functional Teams including Field Service
Technology Strategy (design, testing and implementation), Bar Code and Quality Control Program projects.

1996 to 2002

Global Software Distribution and Logistics Program Manager

Sun Microsystems Incorporated, Menlo Park, CA

Managed Outsourced Vendors for Software Global Logistics and Distribution.

Successfully designed, implemented and managed a cross-functional project that transitioned the company from
Physical Software Updates (CD) to Electronic Distribution of Software Updates.
Negotiated, executed and managed multiple Contracts, Memorandum of Understandings and Service Level
Agreements for Outsource Vendors, 3rd Party Logistics Providers and internal customers.
Implemented and Maintained ISO 9000 Policies, Procedures and Document Control for Global Software
Distribution functions and processes.

1991 to 1996

Commercial Manager, ServiceMaster-Terminix International, San Francisco Bay Area, CA

Global Distribution Manager, Spares Division, Applied Materials Incorporated, Santa Clara, CA

Improved and sustained Cycle Count Accuracy from less than 85% to 99.7% for Inventories over $100 million.
Achieved and sustained Delivery Quality Improvement from 12000 PPM to 1000 PPM defects (5 Sigma) in less
than 6 months.
Forecasted and successfully managed annual Department Budgets of $10,000,000+.
Successfully planned and executed the Relocation and Expansion of three Distribution Centers and multiple
Inventory Depots in North America and Asia.
Managed the transition and implementation of the Warehouse Management System from ASK Manman to SAP.

EDUCATION & CERTIFICATIONS

2003 - 2013

ServiceMaster University, SF Bay Area, CA

- Completed 120 Hours annual online and classroom course work on multiple topics including Human
Resource Management, Employment Law, Leadership, Sales, Quality and Customer Support

2012 - 2013

American Institute of Baking (AIB)

- Certificate of Completion for Food Processing/Sanitation/Hygiene Course

1996 - 2002

SunU (Sun Microsystems), Palo Alto, CA

- Completed 80 Hours annual classroom course work on multiple topics including Human Resource
Management, Employment Law, Leadership, Quality (Six Sigma, SPC, TQM) and Customer Support