NAME: FARAH IZZAH BINTI MOHD YUSAK

NO.ID: 2011158779 (CS 2274C)

SUBJECT: ITS 462
TITTLE: EXPERT SYSTEM IN FINANCE
LECTURER: PN. NADIAH
INTRODUCTION:

Nowadays expert system have been using in a wide range in our industry as an example in a
financing or banking area. Since bank are possess huge of expertise and its seem impossible to recruit
them in huge amount to manage. The main characteristics of expert systems are they are rule-based. This
means that the expert system contains a predefined set of knowledge which is used for all decisions. The
system uses the predefined rules to produce results by using inference rules which are coded into the
system. Depending on the kind of input and the rules used, expert systems can either be used as
quantitative or qualitative tool.
The system Ive been choosing as the example in expert system is system online banking in
maybank2u. The function of the system is to help people to ease their work by just online to the system
by providing the system for money transfer, bill payment, open up an online account, plan up your
finance, view your account and transactions, and monitor your investment. The strength of the system is
its operation 24 hours for people to access anytime anywhere, besides its provide your balance whenever
you want, not just when you get a statement. Others than that, the operational performances are more
friendly and non-interest income as a way of generating revenue and ensuring liquidity in the event of
increased default rates. The weakness of the system is that information about such systems is generally
limited. Wrong password 3 times must go to maybank counter to activate back accounts.
To access the system the customer must register with the institution for the service, and set up
some password (under various names) for customer verification. The input that required for bill payment
is amount of money to pay, bill account number, date, and Transaction Authorization Code (TAC) code.
While for money transfer its required the amount of money, third party account number, email recipient,
description and date. The output that provides by the Maybank2u online banking is, its view account
balances, recent transaction, downloading bank statements or bank transaction to the 3 rd party (PDF
format), viewing images of paid cheques, it also provide to download periodic account statements.

The advantages of the expert system are, the systems (expert system) are more flexible than
conventional programmed. The rapid growing which is faster and more systematic. Since we cant afford
a huge amount of expertise, the growth of expert system somehow can help people especially in manage
data and organization. Besides, online banking is also help people manage their own account in easy way
and simple way without went out queue to pay bill or to do the transaction. Online banking helps you
become more of a banker, running your accounts like a small business that you control every day. Once
you get started, you'll be hooked. Soon enough you'll be checking your bank account as often as your email.