Professional Documents
Culture Documents
PERFORMANCE
MANAGEMENT
16 - 18 MARCH 2015
RADISSON BLU
DUBAI DEIRA CREEK
UNITED ARAB EMIRATES
LEADERSHIP &
MANAGEMENT
SERIES
INTRODUCTION
YOUR INTERNATIONAL
COURSE FACILITATOR
Catherine M. Mattice
kris@360bsigroup.com
MA Communications. SPHR
President
PROFILE
Catherine Mattice is experienced in organizational
communication, customer relations, human resources,
business development, management and training.
She specializes in providing solutions for negative
behaviors in the workplace, and helping her clients
realize positive corporate cultures through systemic
action plans.
Mattice is also a subject matter expert on the topic of
workplace bullying, having researched and published
in that area since 2004.
Mattice is co-author of the book, Back Off! Your Kick-Ass
Guide to Ending Bullying at Work. She has also
published in a variety of other venues, including two
books and over 40 trade magazines such as HR Times,
the Journal of Employee Assistance, Personal
Development Magazine, and Training & Development
Magazine. She has also appeared in USA Today, Inc
Magazine and MSNBC as an expert, and presented her
research and training programs at national and
international conferences.
Mattice is active in the International Association for
Workplace Bullying & Harassment (IAWBH) and
Past-President of the American Society of Training &
Development (ASTD). She is also an adjunct professor
at National University, Southwestern College, and
Brandman University, where she teaches
communication courses.
Mattice has worked with such clients as the American
Red Cross, United States Marine Corps Recruit Depot
(MCRD), Kaiser Permanente, San Diego County Sheriffs
Dept., and a variety of other government, non-profit,
and private sector businesses.
Qualifications:
MA Communication - San Diego State University
Certified in Kirkpatricks Four Level Training Evaluation
Certified Practitioner in Neuro-Lingustic Programming
Certified Senior Professional in Human Resources
(SPHR)
COURSE
CONTENT
DAY1 PERFORMANCE MANAGEMENT BASICS
This section will serve as an introduction to performance management.
Defining performance management
Factors influencing employee performance
Principles of effective performance management programs
The performance management cycle
Tying organizational values into performance management
Setting organizational performance standards
Developing the right kind of performance management programs and
appraisal processes for your organization
The key skills of a leader who engages in performance management
The importance of a job analysis to performance management, and how to
conduct one
Using job analysis data as an HR management tool
Designing work using job analysis data
COURSE SCHEDULE
8.00
8.30
10.30 - 10.50
12.30 - 13.30
15.00 - 15.20
16.30
REGISTRATION FORM
EFFECTIVE
PERFORMANCE
MANAGEMENT
16 - 18 MARCH 2015
RADISSON BLU
DUBAI DEIRA CREEK
UNITED ARAB EMIRATES
Email: kris@360bsigroup.com
DELEGATES
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IN-HOUSE TRAINING
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AUTHORIZATION
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Cancellations/Substitutions
Substitutions are welcome at any time. Please notify us at
least 2 working days prior to the event. All cancellations will
carry a 10% cancellation fee, once a registration form is
received. All cancellations must be in writing by fax or email
at least 2 weeks before the event date. Cancellations with
less than 2 weeks prior to the event date carry 100% liability.
However, course materials will still be couriered to you.
Organization :
Address :
Signature :
COURSE FEES
Date:
PAYMENT DETAILS
Payment is required within 5 days upon receipt of
the invoice.
Bank transfer:
360 BSI MIDDLE EAST LIMITED
Abu Dhabi Commercial Bank
Dubai Mall Branch, P.O.Box 49124 Dubai, U.A.E
Account No: 10065721319001
Swift No: ADCBAEAAXXX
IBAN No: AE780030010065721319001
360 BSI (M) Sdn Bhd (833835-X), Level 8 Pavilion KL, 168 Jalan Bukit Bintang, 55100 Kuala Lumpur, Malaysia.
www.360bsi.com
Type
General
COURSE TITLE
Effective Technical Report Writing
Business Continuity, Disaster Recovery Planning &
IT
Leadership
Effective Technical Report Writing
General
Document & Information Management, Security,
IT
Retention & Archiving
BBS: Safety & Leadership
Safety
Root Cause Analysis
Safety
BBS: Safety & Leadership
Safety
Root Cause Analysis
Safety
Document & Information Management, Security,
IT
Retention & Archiving
Management Lean Six Sigma
Management Effective Performance Management
General
Negotiating Sales Success & Customer Loyalty
Effective Communication & Presentation Skills &
General
Report Writing
General
Negotiating Sales Success & Customer Loyalty
Effective Communication & Presentation Skills &
General
Report Writing
Document & Information Management, Security,
IT
Retention & Archiving
IT Governance: Governance & Management of
IT
Enterprise IT
Document & Information Management, Security,
IT
Retention & Archiving
Document & Information Management, Security,
IT
Retention & Archiving
Negotiating Sales Success & Customer Loyalty
General
Effective Communication & Presentation Skills &
General
Report Writing
Negotiating Sales Success & Customer Loyalty
General
Effective Communication & Presentation Skills &
General
Report Writing
DATE - 2015
14 - 15 Jan 2015
VENUE
Kuala Lumpur
16 - 19 Feb 2015
Dubai
22 - 23 Feb 2015
Dubai
23 - 26 Feb 2015
Dubai
22 - 24 Feb 2015
25 - 26 Feb 2015
01 - 03 Mar 2015
04 - 05 Mar 2015
Dubai
Dubai
Doha
Doha
02 - 05 Mar 2015
Jakarta
16 - 18 Mar 2015
16 - 18 Mar 2015
16 - 19 Mar 2015
Dubai
Dubai
Jakarta
16 - 19 Mar 2015
Jakarta
22 - 25 Mar 2015
Dubai
22 - 25 Mar 2015
Dubai
06 - 09 Apr 2015
Singapore
12 - 15 Apr 2015
Dubai
12 - 15 Apr 2015
Dubai
06 - 09 May 2015
Doha
02 - 05 June 2015
Singapore
02 - 05 June 2015
Singapore
08 - 11 June 2015
Doha
08 - 11 June 2015
Doha
Contact Kris at kris@360bsi.com to register or for further details. Tel: +60 16 3326 360