The Official Publication of the Cleaning Industry Trainers Guild

January 2015 l Issue 72

nnounced this past December, the American School and

University Magazine released its
annual Green Cleaning Award
winners. With the help of ManageMens (OS1) system and PortionPac, the University of Michigan took first prize for higher
education facilities.
The 2014 award builds on the
Universitys prior successes as a
silver GCA winner in 2013.
This annual award, presented
by American School & University Magazine, Healthy Schools
Campaign and the Green Cleaning Network, recognizes schools
with excellent and innovative
programs on cleaning for health
without harming the environment.
University of Michigans Plant
Building & Grounds Services
department uses PortionPacs
ScrubPac (102), pH Neutral
Germicidal Detergent(201N and
264N) and MopPac Lite (1802
and 1804) to keep the schools
buildings clean and safe.

Inside
This
Issue

Big Blue Receives

Top Honors!
2014 Green Cleaning Award presented
to the University of Michigan
for sustainable program.

Facts About
The Simon
Institute

ManageMen
Continues ANSI
Accreditation

Most Beautiful
Woman in World
was a Janitor

Register Now
for (OS1) Trainer
Course

Update on
Janus

PAG E

PAG E

PAG E

PAG E

PAG E

Page 1

The Official Publication of the Cleaning Industry Trainers Guild

January 2015 l Issue 72

Cleaning Industry Trainers

Guild Leadership Group
Officers
President
Joseph Garcia
GMI at UCLA
Vice President
Mary Clark
Michigan State University
2nd Vice President
Guido Piccarolo
Los Angeles Habilitation House
Communication Director
& Editor-in-Chief
Chris Wallace
Service Point

Advisory
Committee
Julian Castillo
The University of Texas at Austin
Melody Hartford
Rappahannock Goodwill Industries
Nick Pangaro
Project Consultant at USPS
Chris Romero
Sandia National Labs
Matthew Lawrence
Wake Forest University
Anna Tobias
University of Michigan
Mark Samios
Cleaning Alliance Representative
PortionPac

Editor-in-Chief: Chris Wallace

Publisher: Clark Kidman
The Cleaning Gazette is the official publication of the Cleaning Industry Trainers Guild.
The Cleaning Gazette is published monthly to
promote the growth of professionalism in the
cleaning industry. For subscription information
contact via email jill@managemen.com

Page 2

Facts About

The Simon Institute

Who We Are
In 2002 The Boeing Company orga- The University of Massachusetts at Amnized and hosted the first (OS1) Users herst and GMI Facility services in San DiSymposium. The event was held at both ego, CA. In 2006 the symposium group
the Boeing Corporate headquarters in Se- was incorporated as a non profit corporation named Simon
attle, WA, and at the largMISSION STATEMENT
Institute. SI continues
est building in the world,
The mission of the Simon
to benchmark best practhe Boeing 747 assembly
Institute is to improve cleantices and develop cleanplant in Everett, WA. The
ing operations by developing
ing industry standards.
symposium group met to
standards based on benchThe Simon Institute is
fulfill the benchmarking
marking best practices and
led by a sixmember Exbest practices requireimproving cleaning worker
ecutive Committee. It
ment of the Malcolmsafety through education,
is also incorporates a 16
Baldrige Award which
research, and standards
member Advisory Board
Boeing was seeking. After
development. On March
representing
cleaning
the first symposium the
18, 2014 the Simon Institute
organizations, product
(OS1) Users group was
was certified as and ANSI
manufacturers,
insurhosted by other (OS1)
Standards Developer organiance underwriters, trainusers including: The Unization (ASD).
ers and facility users.
versity of Texas at Austin,

Simon Institute Executive Board

Paul Condie
President

Jeff Campbell, Ph.D.

Simon Institute Research Director

Jim Ginnaty
Vice President, ANSI Committee Chair

John Walker
member

Renae Walker
Secretary/Treasurer

Joseph Garcia
member

The Official Publication of the Cleaning Industry Trainers Guild

January 2015 l Issue 72

ManageMen Continues the ANSI Accreditation

Process for Its Custodial Training Programs
ManageMen, Inc., an education and
consulting company with a focus on custodial operations, is continuing the accreditation process for
its training programs
through the American
National Standards Institutes (ANSI) Certificate Accreditation Program (CAP). In April
ManageMen will be offering its annual certification training program in Orlando, FL.
Our training programs focused on
cleaning skills of frontline workers have
been well attended and continuously improved over the past 20 years, says Jill
Edmunds, at ManageMen. We feel like
pursuing ANSI CAP is the next logical
step for custodial training offerings. The
end result will bring much more value
and recognition to the trainer and cleaning worker.
ManageMen training programs are
notable for the prescriptive approach
to cleaning and the interactive role the
trainer plays with the workers.
ANSI-CAP process accredits organizations that issue education and training certificates to the U.S. workforce. The
CAP program is a formal, third-party
process for review and recognition of a
quality certificate program. ANSI-CAP
provides neutral, third-party authentication that a given certificate program
meets the ASTM E2659-09, Standard
Practice for Certificate Programs, which is
a standard developed by ASTM International.

By documenting compliance to this

standard, certificate programs further
the development of a well-educated and
qualified workforce.
By bringing its (OS1) Trainer course
into alignment with the ASTM-E2659.
We have to submit our curriculum,
document control and business to a rigorous 3rd party audit, Edmunds says.
When this process is complete and our
programs are in alignment, this will be a
professional certificate for custodial that
has gone through the scrutiny of a true
3rd party. A voluntary proctored examination will be conducted at the end of
the class. The exam will be developed by
a 3rd party provider.
ManageMen has developed a number
of successful cleaning industry training programs including Janitor University, (OS1) Trainer, (OS1) Coach, (OS1)
Workloading, (OS1) Hard Floor Care,

(OS1) Carpet Care, Disaster/First Responder Training for Custodial Operations.

ANSI-CAP also provides quality
benchmarks for the design of future
certificate programs. With these benchmarks, workers and employers are better
able to determine the value and meaning
of training and educational certificates,
helping to boost the overall quality of the
American workforce.
Other nationally recognized training
programs that have undergone the ANSICAP program include food handlers permits, US Army aviation safety, US Army
explosive safety, HVAC apprenticeship
programs and the CrossFit Level 1 course.
For more information about ANSI-CAP,
visit http://www.ansica.org. For more
information about ManageMen training
programs visit http://www.managemen.
com.

Page 3

The Official Publication of the Cleaning Industry Trainers Guild

January 2015 l Issue 72

FAMOUS JANITORS

The Most Beautiful Woman

in the World was a Janitor
She was born Ursula Schmidt on May
15, 1924, in Hamburg, Germany. Her father was warm with her, while her mother was the disciplinarian. Ursulas life was
upended when her father disappeared
out of her life when she was only eleven.
She didnt know what happened to him
until the day she overheard details of his
having been sentenced to a year in prison
for embezzlement.
Ursula and her mother had to give up
their nice apartment in Hamburg for a
more modest one they had to share with
an elderly couple. Ursula earned money
as a janitor in the apartment building
where they lived. The janitor job kept
her and her mother alive with a roof over
their heads even though Ursula was a
young teenager.
Then Ursulas mother got a divorce
and married a Shakespearean actor. The
new stepfather had a drinking problem,
but otherwise got along well with his
new family and added something extra:
he encouraged Ursula to act. He helped
stimulate my acting ambition, Ursula
later recalled. Every Christmas season he
would help her get work in Christmas
plays.
Ursula loved watching movies. She
would later recall the time she swooned
over the love scenes in Camille when
Greta Garbo was in the arms of an extremely handsome young actor named

Page 4

Robert Taylor.
At fifteen Ursula was
forced to leave school due to
the Nazi governments compulsory labor policies, forcing even young girls to enter
the work force. She worked
a year as a farm hand. When
the years term was up she
returned to Hamburg and
her mother.
Now sixteen, she wanted
to be an actress. She auditioned at theaters all over the
city, but she suffered from
stage fright when her turn
came to perform. She got the
axe every time, until one day
she auditioned for a committee of ten directors from
various theaters. This time Ursula Thiess great beauty, teenaged janitor.
she was accepted into a repertoire group within the Ohnsorg The- divorced by 1947. Ursula got jobs modelatre. After about a year with the company ing and got jobs working as a voice actress
Ursula met the man who would become dubbing American films into German.
her first husband, George Otto Thiess. It was through modeling that she
The marriage was a disaster blessed only caught the roving eye of the owner of
by the birth of two children.
RKO Radio Pictures, eccentric tycoon
During WWII Thiess was often away Howard Hughes, who brought Ursula
and Ursula and her children endured the to Hollywood and signed her to a studio
hardships of war which included bomb- contract. She was a cover model for seving raids and food shortages. By the wars eral magazines, including LIFE, and was
end she was convinced she didnt want to proclaimed, The most beautiful woman
remain married to Thiess, and they were
(Continued on next page)

The Official Publication of the Cleaning Industry Trainers Guild

in the world. Theres no getting around

the fact that she was an extremely beautiful woman. A studio contract followed,
but actually her own idea of the greatest
career of all was to be a wife and mother.
Robert Taylor, the MGM star, was
making a movie in England when he saw
a picture of Ursula in the paper. He was
smitten, and when he came home he he
arranged a date with Ursula. Taylor arrived at her apartment and when Ursula
opened up the door, there he stood with
a smile on his face followed by a simple
introduction, Im Bob Taylor.
They enjoyed each others company
and unlike Taylors first wife, Barbara
Stanwyck, Ursula was game to try anything he did, including hunting, fishing
and flyingall keenly enjoyed by her
rugged outdoorsman husband.
Theiss and Taylor married on a boat
in the middle of Jackson Lake, Wyoming.
The couple honeymooned on the loca-

Studio photo of former janitor Ursula Thiess.

tion where Taylor was making another

film with his frequent costar, Eleanor
Parker, Many Rivers to Cross. Ursula
was still working as an actress herself, but
her goal was to get out of acting and devote herself to her husband and children.
Her final film was Bandido with
Robert Mitchum. She then announced
her retirement to devote her time to her
children and husband. The family settled
on a ranch in Mandeville Canyon, CA.
and within three years a baby girl was
added to the family. She was named Tessa and close family friends Ronald and
Nancy Reagan became her godparents.
Though she had given up acting, Ursula did return, but only to work with
her husband on his new TV series, The
Detectives, after it was decided that Taylors tough police captain needed a love
interest. But most of all, Ursula enjoyed
the life she and Taylor led on their ranch
with their children.
In 1968 their idyllic days came to an
end. Taylors years of chain smoking finally caught up with him when he was
diagnosed with lung cancer. His doctors
removed a lung but the prognosis was
grim, and Ursula became a full-time care
giver for her dying husband.
On June 7, 1969, it was made public that Robert Taylor was dying. Close
friend Nancy Reagan immediately flew
down from the governors mansion in
Sacramento to keep Ursula company for
a few hours. Ursula was amazing during that time. When she left to return
to Sacramento, Nancy stepped outside
the room and was in the hospital corridor when she suddenly felt an urge to
turn around and see Bob one last time.
I returned to his room and kissed him

January 2015 l Issue 72

Ursula Thiess The most beautiful woman in

the world. Life Magazine

on the cheek. Ursula stayed by her dying husbands side. Bob opened his eyes
once more and told Ursula, Mutti, I love
you, before slipping quietly and painlessly into his final coma. Bob died at ten
in the morning on June 8th with Ursula
still holding him in her arms.
In 2004 she published her autobiography, . . . but I have promises to keep:
My Life Before, With and After Robert
Taylor. Ursula passed away on June 19,
2010 at an assisted living facility near the
home of her daughter Tessa in Burbank,
California. She was 86.
A shy girl from a troubled background, she matured into a strong and
caring woman who had to weather more
than her share of the storms of life. While
few today remember her film career, the
story of her life remains an inspiration to
all who knew her. A life that included being a teenaged janitor in Hamburg, Germany before WWII.
Page 5

The Official Publication of the Cleaning Industry Trainers Guild

January 2015 l Issue 72

REGISTER NOW!

(OS1) Trainer
Earn your Certificate in the (OS1) Trainer Course
ManageMen is currently bringing its (OS1)
Trainer course into alignment with the
ASTM-E2659. This means submitting our
curriculum, document control and business plan
to a rigorous 3rd party audit. This workshop is
to complete the process and deliver our training
programs in alignment with the ANSI CAP
requirements.

Monday April 27th &

Tuesday April 28th, 2015
The Contemporary Hotel and
Convention Center, Orlando, FL

What You Will Learn

You will learn how to improve your (OS1) Boot

Camp Workshop and Basic Training with the
most recent improvements in tools, training
techniques and safety considerations.
Update your classroom training materials, test
drive the all new (OS1) Boot Camp Workbook
and learn how to deal with your most difficult
challenges.
You will also have two days to interact with the
best trainers in the cleaning industry. Mentoring
by the best is an interactive sport.

Who Should Attend?

If you are an (OS1) Trainer or Job Coach, if you

work in HR, Communications or Safety, if you
manage custodians or custodial trainers in an
(OS1) organization this class is for you.

Walk to Magic Kingdom park, or

catch the Resort Monorail as it
breezes through the iconic
A-frame Contemporary Tower.

For more information and to

register please visit:

http://managemen.com/education/

2015 ManageMen All Rights Reserved www.managemen.com Rev. 27 JAN 2015

Page 6

The Official Publication of the Cleaning Industry Trainers Guild

January 2015 l Issue 72

Update on Janus
For those who like to keep their discussion on Janus and the origin of the word
Janitor fresh here are some updates to keep the Janus account memorable.
Alan Bigger contributed the research on this page.

The 2002 gold Austria 100 Euro Sculpture.

Bearded and clean shaven Janus on upper left.

The temple of Janus with closed

doors, on a sestertius issued
under Nero in 66 AD from the
mint at Lugdunum.

Different depictions of Janus from Bernard de Montfaucons

Lantiquit explique et reprsent en figures.

Janus Bifrons
in the Vatican
Library.

Paul the apostle is given the keys of the Kingdom. Painting by Peter
Paul Rubens.

Page 7

The Official Publication of the Cleaning Industry Trainers Guild

January 2015 l Issue 72

Reminder: Bakers Dozen

Inservice Lessons for 2015

2015

March, 2015
Simon Institute Meeting

Mark Your
Calendar

Site: TBD
more details to come

April 27-28, 2015

(OS1) Expert Trainer

September, 2015

Disneys Contemporary Hotel

(OS1) Coach Class

Orlando, FL

Disneys Grand

www.managemen.com

Californian
Anaheim, CA

June, 2015

more details to come

Super
Secret
Websites
Websites you should check
regularly for professional
updates include:

(OS1) Workloading Class

Mt. San Antonio College

October, 2015

Walnut, CA

Janitor University

more details to come

Little America Hotel

Salt Lake City, UT

August 9-11, 2015

more details to come

Simon Institute
Symposium

October, 2015

The Brown Hotel

Simon Institute Meeting

Louisville, KY

Little America Hotel

www.simoninstitute.org

Salt Lake City, UT

more details to come

Page 8

www.managemen.com
www.managemenstore.com
www.simoninstitute.org
www.cleaningindustrytrainersguild.com
www.youtube.com/user/os1channel
www.scribd.com/TheCleaningLibrary
https://twitter.com/JanitorU