use with people from different backgrounds? Research suggests that personality factors are very similar across cultures. It is perfectly appropriate to use personality measures with people from different backgrounds. Care should be taken if respondents are not fluent in English (see fact sheet Testing in English as a foreign language).
Reference 1
Baron, H and Miles, A. (2002) Personality
Questionnaires: Ethnic Trends and Selection. Paper presented at the BPS Occupational Psychology Conference, Blackpool.
As with any other assessment, fairness
depends mainly on the relevance of the measure. Therefore, to ensure fairness, the job should be carefully analysed to determine which personality factors are important for good job performance. Make sure that you take into account potential different approaches to the role, e.g. a sales person who uses relationship selling may be just as effective as someone who sells through persuasion and enthusiasm.
Are there score differences or
adverse impact? There are some differences between groups on some scales, e.g. men tend to be more competitive than women. Differences for gender, ethnic origin and age groups are documented in the relevant questionnaire manuals. However, these differences tend to be small and are likely to cancel out when multiple personality scales are used in decision making. Thus the use of a personality questionnaire is unlikely to lead to adverse impact. In fact research suggests that inclusion of a personality measure can both increase the validity and reduce the overall adverse impact in a selection procedure if there are score differences with other measures.1 Equal Opportunities Fact Sheet
Equal Opportunities Fact Sheet
Equal Opportunities issues in using
personality measures Equal Opportunities Fact Sheet Where to go for more information This fact sheet tries to answer some common questions people have in using tests fairly. However, it is difficult to cover all the issues in brief. If you would like more information here are some further options: OPQ/Level B course notes SHL Best Practice Guidelines (www.shl.com) Questionnaire Manual SHL Client Support Centre on 0870 070 8000
Whilst SHL has made every effort to ensure that these
guidelines reflect best practice, SHL does not accept liability for any loss of whatsoever nature suffered by any party as a result of its reliance on these guidelines. SHL Group plc 2004
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