Diana Briggs-Pope, SPHR, SHRM-SCP

dianabriggs12@gmail.com 3337 Wembly Rd, Greenwood IN, 46143 C 317.414.9479

https://www.linkedin.com/in/dianabriggspope
PROFESSIONAL SUMMARY

Passionate Human Resources Executive with a record of achievement raising staff performance in multi-site
environments. Maximize employee engagement and minimize corporate risk by generating timely, informative,
and helpful employee communications. Successfully built HR infrastructure and benefits packages from the
ground up for multiple employers.
Strategic leader who draws on intuitive grasp of an organizations major challenges to launch programs that
unfailingly support large-scale business goals. Deep understanding of employment laws and regulations. Strong
experience using and partnering with various HR vendors, insurance carriers, and brokers on projects.

AREAS OF EXPERTISE
Corporate Change Management
Essential Project Management
Business Startups & Turnarounds
Vendor Relations & Negotiations
Cost Reduction & Elimination

Employee Benefits & Compensation

Process Redesign & Improvement
Risk Management & Mitigation
OSHA & Regulatory Compliance
Financial Analysis & Reporting

Payroll System Administration

Staff Relations & Communications
Predictive Index Analyst
Staff Training & Development
Recruiting & Workforce Planning

PROFESSIONAL EXPERIENCE
Radiology of Indiana, Indianapolis, IN

2013 2015

Human Resources Director: Hired to facilitate changes during a merge of two large radiology practices with 160
staff members. Strategic and operational responsibilities for the HR department with human capital at two
business offices and multiple hospital based breast diagnostic centers or imaging centers. Managed all risk based
business contracts and quoting and selection of benefit offerings, employee relations, employee communications,
supervisor training, OSHA, Work Comp, and compliance.
Franciscan Alliance, Greenwood, IN

2011 2013

Human Resources Generalist II: Hired to continue start-up operations of new Ambulatory Business Office
(ABO) that supports the revenue cycle for over 880 physician practices. Provide human resources management
for onsite and offsite ABO staff. Employee relations, compliance, HRIS, benefit administration, employee
education, talent acquisition, orientation, liaison to corporate HR in Mishawaka, Predictive Index Analyst,
Unemployment, Workmans Compensation, Safety Committee.
Choices, Inc., Indianapolis IN

2002 2010

Director, Human Resources: Appointed by CEO to strategic, newly created role driving all HR for company
launch while supporting 38 staff in a rapidly changing corporate environment. Expanded responsibility over 8
years to support 250 employees across 8 locations at peak. Led staff training, resolved investigations, ensured full
compliance, integrated hires, defined policies, and executed compensation plan. Managed $2M in benefits and
$3M in 401k assets while interacting heavily with carriers and vendors. Led 5 direct reports. Helped refine
corporate and HR strategies as HR Business Partner on senior leadership team.

Enabled major corporate growth by expanding headcount 550%+ (38 250) as central figure in successful
launch of 5 locations. Devised onboarding strategies that facilitated launch of 8+ programs, each with up
to 40 hires.

Established centralized HR shared services division that effectively defined and serviced needs of
companys rapidly growing (100% every several months) workforce.

Built HRIS infrastructure that minimized data entry redundancy and inaccuracy, granted staff selfservice access to compensation data, and prevented costs associated with hiring extra support staff.

Resolved all EEOC charges by fully documenting staff relations and demonstrating proper application of
corporate policy. Successfully negotiated ~20 severance agreements and defended 99% of unemployment
claims over 8 years.

Captured ~$460K savings in last 3 years by expertly negotiating and configuring contracts for all health
and welfare benefits.

Enhanced staff wellbeing and performance by conceiving and integrating new company wellness plan
with risk assessment that supported and incentivized employees physical health.

IHM Facility Services, Inc., Fishers IN

1999 2002

Employee Services Manager: Recruited to generalist role coordinating all HR including recruitment, payroll,
HRIS, benefits, progressive discipline, and staff development. Addressed and resolved staff relations issues while
traveling between various locations. Managed workmans compensation, OSHA, and other regulatory concerns.

Strengthened and affirmed corporate compliance by integrating new recruitment profiling instruments,
rewriting staff handbook to meet regulations, and passing an intensive EEOC records audit.

Significantly raised morale by converting to new health plan with voluntary benefit offerings.

Conducted extensive turnover study that uncovered root causes of staff dissatisfaction and illustrated
costs associated with locating and hiring replacement staff.

Southcorp Packaging USA, Indianapolis IN

4/1999 9/1999

Human Resources Representative: Strengthened stability in a highly turbulent HR environment by creating and
implementing effective new hire documentation system and coordinating Kronos system integration.
Celadon Trucking Services, Inc., Indianapolis IN

1997 1999

Human Resources Manager: Selected to generalist role directing full array of HR functions including recruitment,
drug screens, staff relations, leadership coaching, HRIS, and EEOC interaction.

Captured ~$39K annual savings by reducing experience rating on unemployment claims from 1.4 to 1.0.
Successfully contested invalid claims by participating in all associated hearings and appeals.

Helped company maintain largest single client (Chrysler) by passing department audit during ISO 9002
certification process. Partnered with project manager to synthesize HR policies for use in resulting ISO
9002 manual used by managers.

Effectively defended company against EEOC claims by partnering with corporate attorney to compose
responses and rebuttals.

EDUCATION, CERTIFICATIONS & TRAINING

Bachelor of Science (BS) Management & Human Resources
Indiana University (IU) Purdue University, Indianapolis, IN
Senior Professional in Human Resources (SPHR) Professional in Human Resources (PHR)
SHRM-Senior Certified Professional (SHRM-SCP)
Regularly attends seminars on employment law and emerging HR standards and trends.

AFFILIATIONS
Society of Human Resources Management (SHRM)
Indianapolis Society of Human Resources Management (IndySHRM)
TECHNOLOGY
PeopleSoftADP ProductsMS OfficeHRIS Reporting Paychex PaycorAbra