Using

Prophet JavaCharts

Welcome to the Most Powerful Charts on the Web!

http://www.prophet.net/analyze/javacharts.jsp

2003 Prophet Financial Systems, Inc. All rights reserved.

Using Prophet JavaCharts

Contents
Chart Basics .............................................................4
Creating a Chart....................................................................................4
Enlarging the Chart...............................................................................5
Reading Market Data and Study Values ...........................................5
Zooming In, Zooming Out ...................................................................6
Changing the Cursor Guide ................................................................6
Streaming Charts..................................................................................7
Trouble With Streaming....................................................................7
Viewing Multiple Charts .......................................................................8

Technical Studies.....................................................9
Adding Lower Studies / Multiple Indicator Windows.......................9
Applying Studies on Studies .............................................................10
Combining Lower Studies .................................................................11
Changing Study Parameters.............................................................11
Saving Your Studies / Creating Study Sets ....................................12
Creating Comparison Charts ............................................................13

Drawing Tools ....................................................... 14

Adding Trendlines...............................................................................14
Changing the Color of a Trendline ...................................................14
Deleting Trendlines and Other Drawn Objects ...............................14
Drawing Channels...............................................................................15
Adding a Horizontal Price Level........................................................16
Adding Text Notes..............................................................................16
Highlighting Areas of the Chart.........................................................17

Fibonacci Studies.................................................. 18
Fibonacci Basics.................................................................................18
Fibonacci Retracement Levels..........................................................19
Fibonacci Fans ....................................................................................20
Fibonacci Arcs.....................................................................................21
Fibonacci Time Zones........................................................................22
Customizing Fibonacci Levels...........................................................23

Customizing the Chart Appearance...................... 24

Saving Chart Styles ............................................................................24
Adding Space at the Right Edge of the Chart................................26
Adjusting Expanded Area Size ......................................................27
Resetting the Chart ............................................................................27

Prophet JavaCharts : http://www.prophet.net/analyze/javacharts.jsp

Using Watch Lists in JavaCharts ......................... 28

Managing Your Watch Lists ..............................................................28
Flipping Quickly Through Your Charts.............................................28
Keyboard Shortcut for Flip Charts ................................................29
Tagging Symbols in Your Watch Lists.............................................29
Using Move and Copy to Manage Your Watch Lists ....................29
Adjusting the Left-Panel Size ............................................................30
View by Company Name or Symbol................................................30

Stock Information.................................................. 31
Looking Up a Stock Symbol .............................................................31
Viewing Stock News ..........................................................................31
Finding the Ratio for a Stock Split (Yellow Triangles) ....................32

Charting Futures Markets ........................................... 33

Futures Symbology.............................................................................33
Month Codes for Futures Contracts.............................................33
Open Interest ...................................................................................34
Futures Data from the GLOBEX....................................................34
Continuous Futures Contracts ......................................................35
Using the Futures Wizard ..................................................................35

Charting Stock Options ......................................... 38

Options Symbology............................................................................39
The Options Wizard ........................................................................40

Sharing Charts & Ideas ......................................... 42

Printing Charts ....................................................................................42
Sending Charts Via Email ..................................................................43
Sending Feedback / Requesting New Features ............................43

Troubleshooting .................................................... 44
Restart the Browser ...........................................................................44
Clear the Cache ..................................................................................44
Run a Browser Check........................................................................44
Contact Prophet for Assistance .......................................................44

Prophet JavaCharts : http://www.prophet.net/analyze/javacharts.jsp

Chart Basics
This manual provides a complete overview of features in Prophet
JavaCharts. Some power features are available with a Prophet.Net
Premium Membership:
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Gold maximum power, personalization, and convenience, at a

fraction of the price of competing software-based systems. Real-time
data available for equities, options, and futures
Silver the best value for active equities traders. Includes
streaming charts, quotes, and portfolios
Bronze for savvy investors and chartists who dont require live
market data

For information about memberships at Prophet.Net, follow this link:

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http://www.prophet.net/upgrade/memberships.jsp

Creating a Chart
To chart a stock, enter its stock symbol in the Symbol field and click Go
(or press Return). You can choose from five different chart types using
the menu next to the Go button; the default chart style is a Bar chart
showing open, high, low, and close values.

Additional menus let you change the chart duration - from 1 to 60 days
of intraday data, or from 1 month to over 30 years of daily stock data - as
well as the chart frequency.
The chart frequency is the period of time represented by a single bar,
point, or candle on the graph. You can vary the frequency to control the
density of the graph. You can also select a specific date range by
choosing Custom in the Duration menu.

Prophet JavaCharts : http://www.prophet.net/analyze/javacharts.jsp

Enlarging the Chart

You can resize Prophet JavaCharts to fill the entire screen. The
JavaCharts applet starts attached to the browser page. Click the
Detach button in the lower-left corner to float the applet.

Once the applet is detached, you can resize the charts and adjust the
aspect ratio by dragging the lower-right corner of the applet. Or doubleclick the title bar to make the applet fill the entire screen.

Reading Market Data and Study Values

For historical price quotes, move the cursor over the price bar that you
are interested in and read the data below the stock name.
D shows the date for the bar that your mouse is currently over. O is the
opening price, H is the high, L is the low, and C is the close. R represents
the days range, or the difference between the days high and low. Y is
the current position of cursor on the price axis.

Lower study values are shown in each indicator window. To read the
value on an upper study, such as moving average or PSAR, hold the
cursor over the point of interest and read the Y value from the data
display.

Prophet JavaCharts : http://www.prophet.net/analyze/javacharts.jsp

Zooming In, Zooming Out

To zoom in on a portion of the main chart, click and drag your mouse
from the starting date to the end date. The chart will redraw with just the
time period you are interested in, which makes it easier to see the details.
To return to the full duration of the chart, double-click the chart or select
Unzoom from the Tools menu at the top of the chart.
You can also zoom in and out using the magnifying glass icons at the
bottom of the applet. Clicking each icon zooms in (or out) by half the
chart duration. Once youve zoomed in, use the scroll bar to pan across
the chart.

Changing the Cursor Guide

Different cursors can help you draw accurate trendlines and read specific
dates and prices more easily. You can toggle between a red vertical line,
a red horizontal line, a red set of crosshairs, or an arrow. Click the square
button at the bottom of the applet, next to the magnifying glass icons,
until it reaches your preferred cursor type.

Prophet JavaCharts : http://www.prophet.net/analyze/javacharts.jsp

Streaming Charts
To activate streaming, click the Streaming Charts checkbox at the lowerleft panel. Whether you choose bar frequencies of 1 minute or 2 hours,
youll see the latest quote updating on the price axis, as well as in the
upper-left panel. With real-time data, youll also be able to view live
bid/ask values.

Trouble With Streaming

For most users, the default Turbo streaming mode provides optimal
performance for streaming charts.
However, if your system is unable to use Turbo streaming, you can use
an alternate streaming method. To switch from Turbo Streaming mode
to Standard Streaming mode, click on Tools menu, Settings, and select
Standard Streaming.

Prophet JavaCharts : http://www.prophet.net/analyze/javacharts.jsp

Viewing Multiple Charts

With JavaCharts, you can view multiple charts without loading
additional browser pages. To create another chart, click the Clone button
at the lower-left of the applet. If you have saved Chart Styles, choose a
Chart Style from the menu that appears when you click Clone.

Prophet JavaCharts : http://www.prophet.net/analyze/javacharts.jsp

Technical Studies
Adding Lower Studies / Multiple Indicator Windows
You can add studies one-by-one by using the tree in the left panel. (If you
wish to make the left panel wider, use the Tools menu to choose the LeftPanel Size.)

Additionally, you can show multiple studies by adding them via the
Technical Studies dialog box. From the Tools menu, select the Studies
submenu and choose Apply Studies. (The menu appears at the top of the
applet; you can also right-click on the chart to invoke the menu.)

To select a study, click on the study name in the scrolling list and then
click Add. Each lower study will be shown in a separate indicator
window, unless Superimpose Lower Studies is checked.

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Click Show Last Value to display the last value in the indicator legend.

Applying Studies on Studies

In addition to applying studies to a stocks price, you can also apply some
studies (such as Moving Averages) to the Volume and other lower studies
that youve added. To select the subject of your study (the default
selection is Price), choose from the available options in the dialog box.

Prophet JavaCharts : http://www.prophet.net/analyze/javacharts.jsp

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Combining Lower Studies

Some technicians find it useful to superimpose two studies in a single
indicator window. You can overlay the same study with different
parameters, or combine two or more different studies.
First choose Apply Studies from the Tools menu. Add the studies you
wish to use, and then check the box labeled Superimpose Lower
Studies.

Changing Study Parameters

Most studies include parameters - such as a percentage or a movingaverage period - that can be varied to suit your particular trading style.
To change the parameters of a study, select Apply Studies from the Tools
menu. When you select a study from the list, the parameters you can
alter appear in editable fields. Once youve entered new numbers in the
available fields, click Add to apply the modified study to the chart.

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Saving Your Studies / Creating Study Sets

Once youve created a custom study or group of studies, you can save it
as a Custom Study Set. From the Tools menu, choose Apply Studies
from the Studies submenu. Create your study set and click Save. You will
be prompted to give the study set a name.
To edit an existing study set, select the study set from the menu at the
top of the dialog box; the component studies will load in the lower
window. You can select a study, change a parameter, and then click
Update to automatically update and save the study set.
If you do not wish to update the saved study set, use the Add and
Remove buttons to change the combination of studies. You can click
Save to save this group as a new Custom Study Set; enter a new name
when prompted.
Through My Studies, youll be able to access your study sets with just a
click and use them again in later sessions.

Prophet JavaCharts : http://www.prophet.net/analyze/javacharts.jsp

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Creating Comparison Charts

You can compare different financial instruments to one another, such as
a stock to any number of indices and stocks. From the Tools menu, locate
the Studies submenu and choose Comparison Chart.

Select an index from the list or enter a symbol in the field; then click Add
until youre finished specifying the issues for comparison. When finished,
click Close.

Prophet JavaCharts : http://www.prophet.net/analyze/javacharts.jsp

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Drawing Tools
Adding Trendlines
To draw a trendline on the chart, click on the starting point and then
click again where you want the line to end. You can draw a trendline on
the price graph or on any of the lower indicator windows.

Changing the Color of a Trendline

After drawing a trendline, hold the cursor over the trendline and rightclick. (If you're using a Mac, use Command-click instead of right-click.)
A menu appears; choose Next Color to change the color of the trendline.

Deleting Trendlines and Other Drawn Objects

To delete a trendline (or other drawn object), first hold the mouse over a
trendline; the cursor turns into a hand. Next, right-click and select
Delete This Item from the menu. You can also choose to Redraw
This Item or Delete All Items from this menu.

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With this same menu, you can also choose to draw another object of the
same type.

If you accidentally start a trendline (i.e., the trendline becomes anchored

at a starting point that you do not wish to use), you can drop it by
pressing the Escape key on the keyboard, or by clicking the right mouse
button.

Drawing Channels
To draw a channel comprising two parallel trendlines, first choose
Channel from the Drawing Tools submenu of the Tools menu. Next,
draw the first trendline by clicking start and end points on the price
graph. After the first line is drawn, the cursor will show a second, parallel
line. Move the mouse to adjust this line and click to anchor it on the
chart. After the channel is completed, the trendline becomes the active
drawing tool.

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Adding a Horizontal Price Level

To draw a horizontal price level, first choose Price Level from the
Drawing Tools submenu of the Tools menu. Click the price graph once
to create a horizontal line; you can move the mouse to adjust the lines
placement. Click again to anchor the line. After the price level is drawn,
the trendline becomes the active drawing tool.

Adding Text Notes

You can add text notes to the price chart, as well as to any of the lower
indicator windows.
To add a text note to a chart, first choose Text Note from the Drawing
Tools submenu of the Tools menu. Click the location for the text note,
and then enter the note text in the dialog box that appears. After the note
is entered, the trendline becomes the active drawing tool.

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Highlighting Areas of the Chart

You can draw light-yellow ovals to highlight areas of the chart. From the
Tools menu, locate the Drawing Tools submenu and choose Oval. Click
once to anchor the oval. Move the mouse to adjust the oval, and click
again to set the highlighted area.

Prophet JavaCharts : http://www.prophet.net/analyze/javacharts.jsp

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Fibonacci Studies
Fibonacci studies are a premium option available to Gold members at
Prophet.Net. The available types of interactive tools available are:
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Retracement levels

Fans

Arcs

Time zones (time series)

Fibonacci values and line styles can be customized in Prophet

JavaCharts. Additionally, multiple Fibonacci studies, as well as other
technical studies, may be applied to a single chart.

Fibonacci Basics
Prophet JavaCharts features interactive Fibonacci tools retracement
levels, fans, arcs, and time zones (or time series) for historical and
intraday charts. They can show implied levels of support and resistance,
as well as potential pivot points, for various securities.
To use a Fibonacci tool: First click on the Tools Menu, and choose the
study type from the Drawing Tools submenu.

Click the desired anchor points on the price chart to draw the study.
Generally, these studies are drawn from peak-to-trough (or vice-versa).
Example charts showing each Fibonacci tool follow.
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Fibonacci Retracement Levels

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Fibonacci Fans

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Fibonacci Arcs

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Fibonacci Time Zones

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Customizing Fibonacci Levels

You can customize Fibonacci Levels. From the Tools menu, locate the
Drawing Tools submenu and choose Customize Fibonacci.

A Fibonacci Settings dialog box will appear with value fields and choices
for the line style of each level. To hide a level, uncheck the box adjacent
to the level to be hidden. Click Reset to restore the default values.

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Customizing the Chart

Appearance
Saving Chart Styles
You can create different chart views and save them for easy access in
the future. First set up the chart with the preferences you wish to save;
then, from the Tools menu, locate the Chart Styles submenu and select
Save Style.

For example, you might create the following styles:

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Streaming Intraday: 1 day, 1 minute chart, streaming, expanded

60-Day Close-Up: 60 day, 2 hour charts with colors

Candle View: 1 month, daily candlesticks

Long-Term Perspective: 4 years, weekly, expanded

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When saving chart styles, you can also include studies. Or apply studies
after applying the chart style; its up to you! For information about saving
custom study sets, please refer to the Technical Studies section.

Youll find your saved Chart Styles in the My Styles folder in the left
panel of the applet. Initially no styles will appear here. But as you create
and save styles, they will be available to you anytime, anywhere youre
signed in.

Additionally, when you Clone a chart, you will notice a pop-up menu
where you can set the Chart Style for the new clone.

Prophet JavaCharts : http://www.prophet.net/analyze/javacharts.jsp

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Adding Space at the Right Edge of the Chart

You can add space at the right edge of the chart by checking the box
labeled Expand Chart. This feature is particularly useful for projecting
trendlines, channels, and other drawn objects that extend into the
expanded area.

When the chart is expanded, you can read future dates and the price (Y)
value of the cursor in the data line.

Prophet JavaCharts : http://www.prophet.net/analyze/javacharts.jsp

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Adjusting Expanded Area Size

Checking Expand Chart adds space to the right of the chart; you can
adjust the amount of additional space. From the Tools menu, choose a
size from the Expanded Area submenu.

Resetting the Chart

To reset charts to 1-year daily chart and remove all technical studies,
choose Reset Chart from the Tools menu. You also have the option to
delete the drawn objects from the chart.

Prophet JavaCharts : http://www.prophet.net/analyze/javacharts.jsp

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Using Watch Lists

in JavaCharts
Managing Your Watch Lists
The symbols from your Watch List are shown in the left panel. You can
edit your Watch List while using JavaCharts by selecting Watch List
submenu from the Tools menu and choosing Add Symbol to List.
Similarly, you can delete a symbol from your Watch List by selecting
Delete Symbol from List or by right-clicking the symbol in the leftpanel and selecting Delete from the menu that appears.

Flipping Quickly Through Your Charts

Below the left panel are the Flip Charts buttons, which enable you to
quickly flip through the charts in any Watch List.
First set up the chart appearance; choose the preferred Chart Style and
Study Set, if you have them stored. Next, select the first symbol in any
Watch List. To view the next chart in the Watch List, click the single
arrow to view the next chart on the list.

To back up, click the single-back arrow. To skip to the next tagged
symbol or the end of the list, click the double-forward arrow. Note that
the chart settings and studies persist from chart to chart.
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Keyboard Shortcut for Flip Charts

You can use the Up and Down Arrow keys on your keyboard to speed
through any symbol list shown in the left panel of JavaCharts.
To jump to to tagged symbols, hold down the Control key while using
the Up and Down Arrow keys.

Tagging Symbols in Your Watch Lists

As you find interesting opportunities, you may wish to flag specific charts
of interest. Tagging is a convenient way to make symbols stand out.
When you choose Tag This Symbol from the Tools menu (in the
Watch Lists submenu), the active symbol will appear in boldface.
Alternately, you can right-click the symbol in the left-panel and select
Tag Symbol from the menu that appears.

Using Move and Copy to Manage Your Watch Lists

You can organize your trading ideas by keeping watch lists, such as
Oversold Stocks, Momentum Stocks, Short Candidates, Long Positions,
etc. As you proceed with your analysis, you can move or copy a stock
from one list to another for example, from Oversold to Long
Positions.
The difference between Move and Copy is that Move removes a given
symbol from the current list and moves it into a different list. Copy,
however, leaves the symbol in its original list.
Right-click a stock under a watch list in JavaCharts and choose either
Copy to List or Move to List.

Prophet JavaCharts : http://www.prophet.net/analyze/javacharts.jsp

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Adjusting the Left-Panel Size

To adjust the width of the left panel, choose Left-Panel Size from the
Tools menu and make your selection from the submenu that appears.

View by Company Name or Symbol

You can choose whether you wish to view Watch Lists by Company
name or Symbol. From the Tools menu, locate the Watch Lists submenu
and choose View by Company Name or View by Symbol.

Prophet JavaCharts : http://www.prophet.net/analyze/javacharts.jsp

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Stock Information
Looking Up a Stock Symbol
To look up the symbol for a company or fund, click the word Symbol at
the upper-right of the applet. Then click Look Up Symbol and use the
Search box that appears.

Viewing Stock News

Many traders find it useful to have access to news when viewing stock
charts. To read the latest news on a particular company, choose News &
Research Links from the Tools menu.

Prophet JavaCharts : http://www.prophet.net/analyze/javacharts.jsp

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Finding the Ratio for a Stock Split (Yellow Triangles)

A yellow triangle on the price graph indicates that a split occurred on
that date. To read the split ratio, hold the cursor over the yellow triangle.

Prophet JavaCharts : http://www.prophet.net/analyze/javacharts.jsp

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Charting Futures Markets

Prophet has historical data on over different 300 futures (sometimes
called commodities) markets from around the world. This data goes back
as far as 1959 and can be viewed as either a regular futures contract or a
synthetic continuous contract in JavaCharts.

Futures Symbology
The fastest way to view a futures chart is to enter the symbol directly.
There are two formats available for specifying futures contracts.

Symbol + Year + Month Code (note: you do not type the + sign)
Examples: SP99Z, C02H, W03H

Symbol + 4 digit Date (note: you do not type the + sign)

Examples: SP9912, C0203, W0303

Month Codes for Futures Contracts

The month codes for futures symbols are:

Month
January
February
March
April
May
June
July
August
September
October
November
December

Month Code
F
G
H
J
K
M
N
Q
U
V
X
Z

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Open Interest

When you enter a futures symbol, the graph is shown with the standard
price and volume data, and a red open interest line is displayed in the
volume graph. This line does not appear for stocks, since stocks do not
have an open interest.
.

Futures Data from the GLOBEX

If you want to fetch quotes from the GLOBEX on an intraday basis,

precede the symbol with the @ sign.

Prophet JavaCharts : http://www.prophet.net/analyze/javacharts.jsp

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Continuous Futures Contracts

Prophet also makes synthetic continuous contracts available to give you a

better long-term perspective. Two styles of contracts are available: nonadjusted and adjusted. Both of these types of continuous contracts are
created by chaining together individual contracts based on volume. Each
front month, based on the highest volume contract, is used for every
portion of the assembled continuous contract.
Sometimes there is a substantial price difference when a contract rolls
forward. That is, even though they represent the same market, two
different contract months may have an unusually large difference in
price. This is particularly truly of some agricultural commodities.
An adjusted contract eliminates this gap in order to portray a more useful
long-term chart. These contracts are forward-adjusted, which means that
their recent prices will have no correlation to their true market price.
You can view charts for Continuous Contracts by entering the root
symbol plus 1600 for non-adjusted, or 1700 for adjusted contracts.
For Example:
Use S1600 for a non-adjusted graph on continuous contracts for soybeans.
Use W1700 for a graph of adjusted contracts for wheat.

Using the Futures Wizard

Because there is such a large variety of futures on the market, and
because the months they trade vary, it is difficult to know what symbol is
appropriate for a given market. The Prophet Futures Wizard makes this
task easy.
To invoke the Futures Wizard, click Symbol (to the left of the symbol
entry box), and choose Futures Wizard from the menu.

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The following dialog box appears:

The first dropdown is for a futures group. Choose a group (such as

Grains, Foods, or Energy) that represents the broad market of interest to
you. The next dropdown, for markets, is then populated with the markets
belonging to that group. So, instead of having to choose from a list of
over 300 symbols, you can look at the relatively small set belonging to the
group you have already chosen.
When you choose your market, the available months and years are
provided in the last two dropdown menus, and the front month for that
market is automatically selected. You can click Get Chart at this point, or
you can choose a different month or year to display.

Additional options are available on the Futures Wizard, as well. Overlay

Cash will display the cash market (if the data is available) on top of the
futures graph so you can see how these two markets move with relation
to each other.

Clicking the Continuous Contracts button will automatically display the

non-adjusted continuous contract of a market. Viewing a continuous
contract can give you a much longer-term view of a market, since they
can span decades, instead of the relatively brief lifespan of a typical
futures contract.

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Charting Stock Options

Prophet JavaCharts offers data on all the U.S.-traded stock and equity
options.
If you know the symbol for an option typically 5 characters long
enter a period ( . ) followed by the symbol; then click Go to display the
price chart.

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Options Symbology
The first three alphabetic characters following the dot ( . ) are used to
represent the option root.
The option root does not necessarily correspond to the underlying stock
symbol. In the case of IBM, it does. In the case of Apple Computer (stock
symbol AAPL, root symbol AAQ) the symbols are different.
If you do not know the root symbol for an option, the fastest way to find
it is through the Options Chains page at Prophet.Net.
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Prophet.Net : Quotes : Options Chains

http://www.prophet.net/quotes/options.jsp

On the Options Chains page, enter the regular stock symbol (e.g., AAPL)
and all the available options symbols will be displayed.
Next is the month/type, which can be any 1 of 24 possible alphabetic
characters. This is the 4th character of the symbol, and it shows not only
if its a put or a call, but also what the month expiration is.
Month
January
February
March
April
May
June
July
August
September
October
November
December

Call Put
A
M
B
N
C
O
D
P
E
Q
F
R
G
S
H
T
I
U
J
V
K
W
L
X

So, in the case of .IBMPB, the 4th character is P, which means the
symbol refers to an April put.

Finally, the 5th character is the strike price. Because there are only
26 letters in the alphabet, but far more possible strike prices, there is a lot
of recycling. So A might be $5, $105, $205, $305, etc. You have to
know what the strike price is to have an educated guess as to what is
really being stated.

Strike Code
A
B
C
D
E
F
G
H
I
J
K
L

Price
$5.00
$10.00
$15.00
$20.00
$25.00
$30.00
$35.00
$40.00
$45.00
$50.00
$55.00
$60.00

Strike
Code
M
N
O
P
Q
R
S
T
U
V
W
X

Price
$65.00
$70.00
$75.00
$80.00
$85.00
$90.00
$95.00
$100.00
7.50
$12.50
$17.50
$22.50

The Options Wizard

Figuring out a stock option symbol can be difficult, and the options
wizard built into JavaCharts can help you. To invoke the Options
Wizard, click on the word Symbol to the left of the symbol entry box,
and choose Options Wizard from the dropdown menu that appears.

First, enter the root of the stock option and choose whether you want to
view a Put or a Call.

Next, choose the expiration you want to see. The year is not necessary,
since you are simply choosing the forthcoming instance of the month you
choose. For instance, if it is April, and you choose May from the
dropdown, the wizard assumes you mean May of the present year. If you
chose January, the system will assume you meant January of the next
year.
Lastly, choose the Strike Price and click Get Chart.
For help with the symbology, click on Symbol Help in the wizard for
further information.

Sharing Charts & Ideas

Printing Charts
To print a chart, choose Print Chart from the Tools menu. Youll see a
new browser window with a picture of your chart. Use the browsers
Print command to print the chart.

For most printers, you will need to print the chart at a reduction. To do
this, choose Print Preview (if available) from the File menu of the
browser. Depending on your printer driver, you may be able to locate a
selection that allows the printed image to Fit on One Page or Shrink
Page to Fit.
Or choose Page Setup and enter a percent reduction. The reduction
amount will depend on your printer and the size of chart youre working
with. Depending on the aspect ratio of your chart, you may also wish to
change the Page Setup to print the chart in landscape (vs. portrait)
orientation.
If you use the crosshairs-style cursor when working with the chart,
you may wish to change to an invisible cursor (no lines) when printing
the chart.

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Sending Charts Via Email

To email a chart to a trading buddy, your broker, or a friend, choose
Mail Chart from the Tools menu. You can add a note with your chart,
such as Check out this great breakout! or Do you think I should buy
this stock? The studies and other drawn objects will appear with the
mailed chart.
Your email address is included in case your friend wants to write back.
Rest assured that your privacy is protected; the information is not stored
or re-used in any way.

Sending Feedback / Requesting New Features

We love to hear from you! Report a bug. Request a feature. Or just tell
us were doing a good job. Email us at feedback@prophet.net
We cant always respond to feedback; however, we read all comments
and keep track of the most requested features.
For technical support, send your questions to help@prophet.net

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Troubleshooting
Prophet JavaCharts is designed to behave like a software program that
you access via your browser. It takes advantage of the Java engine built
into most browsers.

Restart the Browser

If JavaCharts does not behave as expected, first try quitting and
restarting the browser.

Clear the Cache

Depending on the cache setting of your browser, your system may cache
older, expired versions of the JavaCharts applet. Consult the
documentation for your browser for instructions on clearing the cache.
Or contact help@prophet.net for assistance.

Run a Browser Check

If you see a large, gray box where the applet should appear, or if the
applet behaves inconsistently, your browser may include an old or
incompatible version of Java. Please follow this link to the Browser Check
page:
n

http://www.prophet.net/help/jscriptcheck.jsp

Contact Prophet for Assistance

If you are unable to resolve this problem through the Browser Check,
please write to help@prophet.net and we will be pleased to assist you.

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