Your complete

wireless rate plan

and features guide

Coverage Map

Talk, Text & Data Plans

Travel Add-Ons

Data Plans

10

Features

14

SaskTel Content Store

19

Wireless Device Protection Plan

21

Travelling with Your Device

22

SaskTels Fair Use Policy

28

SaskTel offers a variety of plans to meet your specific

needs. If your usage changes, you can change your
plan anytime, FREE of charge.
2

Why SaskTel
Wireless?
SaskTel customers are the
most satisfied in Canada!
Only with SaskTel you can get:
Ultimate data in Canada with NO data overage charges!1
Biggest, Fastest, Strongest 4G LTE Network in Saskatchewan

owned and operated by SaskTel.

Best 4G coverage in Canada.
Unlimited text messaging in Canada and the U.S.1

Other great benefits you receive from SaskTel include:

UNLIMITED outgoing calls to every SaskTel Wireless customer

anytime, anywhere in Canada.1,2

Change your wireless plan for FREE at ANY TIME

during your contract.

Upgrade Your Way! Get the phone you want when you want.
SaskTel Stores or Authorized Dealers in over 140 locations

in Saskatchewan.
Always walk out of SaskTel Stores and Authorized Dealers

with your devices working with SaskTel Walk Out Ready.

Equipment financing available on devices.
Add wireless service to your SaskTel bundle and get at least

$5 savings on your monthly SaskTel bill.

SaskTel ranks
Highest in Customer
Satisfaction with
Full-Service Wireless
Carriers two years in
a row in a study that
looked at seven factors,
including network
quality, offerings and
promotions, and
customer service.
1 Available on select plans.
2 Long distance charges will apply to any incoming calls received while outside of the local calling area.
Best coverage in Canada is based on coverage availability. Most SaskTel Wireless Postpaid plans are eligible
for Bundle savings with other SaskTel products. Fastest claim is based on LTE speed tests conducted by an
independent 3rd party comparing SaskTel 4G LTE to any other LTE network service in Saskatchewan during
the weeks of February 4th and 11th, 2013. Testing was conducted at eight sites during daytime commercial
hours. Further detail is available upon request. SaskTel has more than twice as many towers as any other 4G
LTE wireless network provider in Saskatchewan. SaskTel received the highest numerical score among the
full-service wireless service provider in the proprietary J.D. Power & Associates 2012-2013 Canadian Wireless
Customer Satisfaction StudiesSM. 2013 study based on responses from 13,357 total consumer responses
measuring 4 full service providers and measures opinions of consumers with their wireless service provider.
Proprietary study results are based on experiences and perceptions of consumers surveyed in October 2012
and March 2013. Your experiences may vary. Visit jdpower.com.

Coverage Map
SaskTel Wireless Network
98% 4G Coverage

Stay connected wherever you

go on Saskatchewans largest
and fastest growing network.
Existing 4G Coverage
December 31, 2012

Existing 4G LTE Coverage

January 31, 2013

Future 4G LTE Coverage

Throughout 2013, the network will also
be extended to Weyburn, Prince Albert,
Moose Jaw, Yorkton, Swift Current,
Estevan and North Battleford.

EV-DO Rev A & 1X Digital Coverage

1X Digital Coverage
Roaming Partner Coverage
U.S. Long Distance Charges Apply

97% CDMA Coverage

The coverage areas shown are approximate. SaskTel cannot

guarantee that coverage will be exactly as shown since factors
beyond our control also affect coverage. These include weather
conditions, terrain, your distance from a cell tower, and whether
the cell is being used indoors or outdoors. Saskatchewan
4G coverage is as of December 31, 2012. 4G LTE coverage
effective date is January 31, 2013. 4G LTE coverage effective date
is April 11, 2013. Coverage areas outside of Saskatchewan are
subject to change without notice. 4G and 4G LTE are not available
in all areas. Fastest claim is based on LTE speed tests conducted
by an independent 3rd party comparing SaskTel 4G LTE network
service to any other LTE network service in Saskatchewan.

Talk, Text & Data Plans

Talk Plans

Talk &

Little Talk

Big Talk

Basic
Talk & Text

$20

$30

$25

100
daytime
minutes

400
daytime
minutes

200
daytime
minutes

SaskTel
cell-to-cell
calling

N/A

FREE local
calls made in
SK to other
SaskTel wireless
customers

N/A

Additional
features

Pay-per-use
text messaging
(20 per sent
message)

Pay-per-use
text messaging
(20 per sent
message)

UNLIMITED
text
messaging

Canadawide data

N/A

N/A

N/A

Extra Cell

N/A

$25/month

N/A

Monthly fee

Minutes

All plans include:

Unlimited evening (6 pm - 6:59 am) and weekend minutes.

Call waiting, call transfer, three-way calling.

FREE incoming text messages.

Additional usage:

Additional daytime minutes are $0.30/minute.

Long distance is $0.25/minute for calls from within Canada
to anywhere in Canada or the U.S. For rates outside Canada,
see Travel Add-Ons on page 8.
International long distance rates apply to calls placed to
an international number (outside of Canada or U.S.) from
within Canada.
U.S. data roaming is $6/MB on the Talk, Text & Starter and
Ultimate 65 plan. U.S. roaming is charged on all data used in
the U.S. and is not taken out of the included bucket of data
in each plan.

Tethered Data can be added to a data plan upon request.

* 150 long distance minutes can be used from within Canada to anywhere in Canada
or the U.S.
** Ultimate 65 customers wont be charged long distance for outgoing calls placed
within Canada to other SaskTel Wireless customers. Long distance charges will apply
to any incoming calls recieved while outside of the local calling area.

Text Plans

Talk, Text & Data Plans

More
Talk & Text

Talk, Text & Starter

Data

$35

$45

Ultimate 65
$65
UNLIMITED
daytime minutes

400
daytime
minutes

400
daytime
minutes

FREE local
calls made in
SK to other
SaskTel wireless
customers

N/A

UNLIMITED
text
messaging

UNLIMITED
text
messaging

N/A

250 MB (Additional
data 3/MB)

UNLIMITED

$30/month

$40/month

$60/month

150
long distance
minutes*
UNLIMITED
outgoing calls to
every SaskTel wireless
customer anytime,
anywhere in Canada**
UNLIMITED
text, picture &
video messaging
Call Display

Extra Cell. Pay for one plan at regular price and save

$5/month on additional devices on the same account.

See chart for details on eligible plans.
For information on SaskTel Fair Use Policy see page 28
or visit sasktel.com/fairuse.

Travel Add-Ons
SaskTel Travel Add-Ons are designed with you in mind,
making it affordable to stay connected no matter where
you travel. Take advantage of options for talk, data and
text, and find the perfect Add-On for your next trip!

Saskatchewan
TALK
Call from anywhere within Saskatchewan to anywhere in
Saskatchewan, Canada or the U.S. (Incoming calls while in
Saskatchewan are also included.)

Pay Per Minute

25 per minute*

50 Minutes

$5/month

300 Minutes

$10/month

Unlimited Local Calling

$15/month

Unlimited Local Calling

and SK to SK Long Distance

$20/month

Unlimited Local Calling and SK

to Canada and the U.S. Long Distance

$25/month

Canada
TALK
Call from anywhere within Canada to anywhere in Canada
or the U.S. (Incoming calls while in Canada are also included.)

Pay Per Minute

25 per minute*

50 Minutes

$10/month

300 Minutes

$20/month

600 Minutes

$30/month

Unlimited Minutes

$60/month

TEXT
Text from anywhere in Canada, U.S. and the Caribbean
to anywhere in Canada, U.S. and the Caribbean

Pay Per Use

Unlimited Texting included as part of some plans.

For more information on travelling with your device

please refer to sasktel.com/travel.

20 per text

United States
TALK
Call from anywhere within the U.S. to anywhere in Canada or the U.S.
(Incoming calls while in U.S. are also included.)

Pay Per Minute

95 per minute*

30 Minutes

$10/month

200 Minutes

$30/month

500 Minutes

$60/month

DATA
Data usage within the U.S.

Pay Per Use

$3 - $10 per MB
(Rates vary by plan)

Pay $10/month for a reduced rate of:

$1 per MB

Pay $25/month for a reduced rate of:

50 per MB

Pay $50/month for a reduced rate of:

10 per MB

TEXT
Text from anywhere in Canada, U.S. and the Caribbean
to anywhere in Canada, U.S. and the Caribbean

Pay Per Use

Unlimited Texting included as part of some plans.

20 per text

International
TALK
Per minute rates range between $1.99 and $6.99 per minute
depending on the country you are roaming in.

DATA
Data usage outside of Canada and the U.S.

Pay Per Use

$15 per MB

Pay $25/month for a reduced rate of:

$10 per MB

TEXT
Text messages sent from outside of Canada, U.S. and the Caribbean

Pay Per Use

65 per text

30 Messages

$15/month

100 Messages

$40/month

175 Messages

$60/month

*Airtime is extra for Pay Per Minute rates.

Talk Add-Ons include both airtime and long distance. Text messages sent to a
customer of an international wireless carrier will be charged an additional 20 per
message. Data Add-Ons require a current data plan. Minimum first full month charge
for all Data Add-Ons. Only available on the Talk, Talk & Text and Talk, Text & Data Plans.
Some exceptions apply.

For information on SaskTel Fair Use Policy see page 28

or visit sasktel.com/fairuse.

Data Plans
SaskTel Data Plans for iPad

4G LTE Data Plans for iPad

Monthly Fee

Canada-wide
Data Included

U.S. Roaming

$20

500 MB

$3 per MB

5 GB

$3 per MB

$35

Additional data is 5 per MB in Canada.

The SaskTel iPad plans have a maximum data overage charge of $30/month.

For information on SaskTel Fair Use Policy see page 28

or visit sasktel.com/fairuse.

10

Mobile Internet Plans

Free yourself from your desk and take advantage
of one of the fastest wireless networks in the world!
No more searching for a Wi-Fi hotspot or internet caf.
Surf the internet, check email and access your network
remotely all you need is a SaskTel mobile internet stick
or capable device with a compatible laptop.

Monthly Fee

Canada-wide
Data Included

U.S. Roaming

$25

500 MB

$6 per MB

$30

1 GB

$5 per MB

$55

4 GB

$3 per MB

$75

8 GB

$3 per MB

Additional data is 3 per MB in Canada.

Mobile Tablet Plans

Monthly Fee

Canada-wide
Data Included

U.S. Roaming

$20

500 MB

$3 per MB

$35

5 GB

$3 per MB

Additional data is 5 per MB in Canada.

For information on SaskTel Fair Use Policy see page 28

or visit sasktel.com/fairuse.

11

BlackBerry and Smartphone

Data Plans
Available to all BlackBerry and smartphone customers.
With these plans you choose the amount of data you
need and each time you use your device for services
like internet, email and instant messaging, the data
is taken from your pool of available data.

Monthly Fee

Canada-wide
Data Included

U.S. Roaming

$15

250 MB

$6 per MB

$25

1 GB

$5 per MB

$60

3 GB

$3 per MB

UNLIMITED

$3 per MB

$75

Additional data is 3 per MB in Canada.

(Not applicable to the $75/month plan.)
Available to new and existing customers in monthly, one, two or three-year term. Any
data usage in the U.S. is not taken out of the data included in each plan. Customers on
the $15 plan must subscribe to a postpaid wireless voice plan.

For information on SaskTel Fair Use Policy see page 28

or visit sasktel.com/fairuse.

12

Examples of Data Usage

Data usage varies based on which device you are
using. The chart below indicates usage amounts for
1 GB of data in a one-month timeframe for three
device categories:

BlackBerry

Smartphone

Data Stick

524,288

52,429

29,959

5,243

3,495

1,748

Web Pages
Viewed

14,980

5,825

4,194

Streaming Music

40 hrs

40 hrs

40 hrs

Streaming Video

6.83 hrs

5.69 hrs

4.27 hrs

App/Game
Downloads

2,383

256

52

Social Media Posts

with Photo

3,495

2,996

2,097

Email Sent/
Received
(text only)

Email Sent/
Received
(with attachment)

13

Features
Feature Packs
Feature Packs offer all the features that you use most
often all for one low cost.

For your device

Monthly
fee

$10

$15

$20

$25

$17*

Call
Display

Enhanced
Voice Mail

Text Msg

150

300

2500

UNLIMITED

UNLIMITED

Mobile
Browser

Unlimited
Voice Mail
to Text

Picture
or Video
Msg

10

25

Streaming
Video

Streaming
Radio

$11

$18

$23

$43

$16

Savings

All features require capable devices. If subscribing to the $20 Feature Pack, customer
will be charged 45 for each picture/video message over the 10 included in the pack.
If subscribing to the $25 Pack, customer will be charged 35 for each picture/video
message over the 25 included in the pack.
*$17 Feature Pack is available on Smartphone plans only.
Mobile Browser service is not compatible with BlackBerry.

14

Calling Features
SaskTel brings you a wide selection of great features.
Check out some of our customer favourites.
Call Display $5/month
See whos calling before you answer.
Call Forwarding $2/month
Redirect calls to another number.
Call Forward Busy $2/month
Redirect calls when youre on your device.
Call Forward No Answer
Redirect calls when your device is off
or not answered after five rings.

$2/month

Get all 3 for $3

$3/month
Get the Call Forwarding features listed
directly above for only $3! Thats half price!
Detailed Billing
$2.50/month
Receive a detailed list of both local and long distance
calls on your monthly bill (without it, only your long
distance calls are listed).

Cellular Safety Plan

Enjoy the safety and security of a device without paying
for anything you dont need! One annual payment gives
you or a loved one safety, security and simplicity.

Cellular Safety Plan

$199/year

60 minutes of local and long distance calling

per month anywhere in Canada or the U.S.
Pay up front with no additional fees. Free Call Display
and detailed billing.
The SaskTel Cellular Safety Plan offer is subject to change or withdraw without notice.
The plan is available to new and existing customers. Customers of the plan will be
billed for usage over 60 minutes at a flat rate of $1 per minute. Activate this plan on
any compatible SaskTel device.

15

Voice Mail Services

Voice Mail answers your calls when you cant, providing
secure storage that is easy to access from any device,
24 hours a day.
Mini Voice Mail
$3/month
15 per minute message deposit and retrieval
Stores up to five two-minute messages for seven days
Voice Mail
$5/month
15 per minute message deposit and retrieval
Stores up to 25 three-minute messages for 14 days
Enhanced Voice Mail
$10/month
Free message deposit and retrieval
Stores up to 25 three-minute messages for 14 days

Voice Mail to Text

SaskTel Voice Mail to Text automatically converts your
Voice Mail to text messages or email and sends them
to your device or computer.
Voice Mail to Text
Pay Per Use
Voice Mail to Text Unlimited

40 per converted message

$5/month

Visual Voice Mail

Quickly and easily view, listen and manage your Voice
Mail messages right on your 4G LTE device without
having to dial into your Voice Mail service. Subscribe
to Visual Voice Mail by texting ADD VVM to 46245.
Visual Voice Mail
$5/month
Visual Voice Mail requires the following SaskTel services:
Wireless Voice Mail
Data Plan
Text Messaging

Online Voice Mail

Login to your Voice Mail account at msging.sasktel.net
to access and manage your mailbox.
16

Text Messaging
Text Messaging is an easy and fast way to communicate
with friends and family. Received messages are FREE!
Text Messaging Pay Per Use
20 per message
The ability to send and receive Text Messages is
included with all rate plans on a pay per use basis
within Canada, U.S. and Caribbean. Unlimited Text
Messaging is included as part of some plans.
Text MOBILE to 43210 and receive FREE alerts on
the latest SaskTel downloads, contests and promotions.
4G LTE devices will send a single typed message
as multiple messages if it exceeds 140 characters.
Charges associated with your Text Messaging plan
will apply for each message segment.
Messages sent from any location within or outside
Canada to a customer of an International wireless
carrier will be charged at $0.20 per message in addition
to regular text messaging rates.
Pricing excludes third party shortcodes such as voting,
horoscopes, quizzes, etc, to which regular rates apply.

17

Picture/Video Messaging
Snap pictures or take short videos and send them to
your friends or family on their device or to an email
address. Store your pictures and videos on your online
photo album where you can modify them to your
liking. The ability to send and receive picture and video
messages is included with all rate plans on a pay per
use basis. Available only on capable devices.
Picture and Video Messaging
Pay Per Use
75 per message
Pay only 75 for each message you send.
Received messages are FREE!
Picture and Video Messaging Basic
$5/month
Gives you 10 sent messages and UNLIMITED received
messages. Each additional sent message is 45 each.
Picture and Video Messaging Enhanced $10/month
Gives you 25 sent messages and UNLIMITED received
messages. Each additional sent message is 35 each.
For information on SaskTel Fair Use Policy see page 28
or visit sasktel.com/fairuse.

18

SaskTel Content Store

Downloads starting at 99
Get the latest ringtones, games, wallpapers and
applications right from your device. Download directly
from your device or from mobile.sasktel.com. The
ability to download is included with all rate plans on a
pay per use basis. Available only on capable devices.

Full Track Music

Starting at 69
With over 1.5 million songs to choose from, in almost
any genre, you can listen to your music anytime,
anywhere right on your device. A selection of full
track music is DRM free* meaning that songs you
have purchased through your device can also be
downloaded to your computer, MP3 player, etc. for
FREE. The ability to download is included with all rate
plans on a pay per use basis (rates vary).
*SaskTel DRM free Music capable device is required. Internet access is required
for downloading either from the website or WAP. A Data plan with Internet access
is required.

19

Streaming Video
$10/month
Streaming Video allows you to watch video clips
anywhere you go. Get unlimited usage in Canada*
with reduced speeds after 10 GB* and access to over
67 video channels in a variety of categories. Enjoy clips
from Accuweather, CBC News Network, The Score,
Sesame Street, Global National, The Fight Network
and more. You can search for content and bookmark
your favourites.

Streaming Radio
$10/month
Just like satellite radio, Streaming Radio allows you to
listen from your device. Get unlimited usage in Canada*
with reduced speeds after 10 GB*, commercial-free
access to 37 amazing stations, like 80s, Alt Indie,
Hip Hop, Country, Rock, Dance and Electro. Experience
your new and old music favourites from any genre
and it goes anywhere you go. You can search for
specific radio stations and bookmark your favourites.

Mobile TV
$7/month
With Mobile TV you can watch live TV shows and
looped content right on your device. Get unlimited
usage in Canada* with reduced speeds after 10 GB*
and access to our growing line-up of channels to
keep you entertained. Enjoy news and entertainment
from CBC News Network, The Weather Network,
Comedy Time and Fight Reel. Or keep your children
entertained with their favourite shows on YTV and
Treehouse and more.
Sign up now and receive one month for FREE.
Streaming Video, Streaming Radio and Mobile TV are available on select devices.
A Data plan is required. Depending on the Data plan, usage charges may apply.

*For information on SaskTel Fair Use Policy see page 28

or visit sasktel.com/fairuse.

Get all three!

$

Save $12!

15 Streaming Pack

Mobile TV

Streaming Video
20

Streaming Radio

Wireless Device Protection Plan

At SaskTel, we know how valuable your wireless device
is to you and how stressful it can be if something
happens to it.
If your device is lost, stolen, damaged or malfunctioning
SaskTel can help. SaskTel now offers a Wireless Device
Protection Plan, administered by eSecuritel.
SIGNING UP
Sign up when you activate your device, or up to
12 months afterwards.
PAYMENT
For $6 or $7 a month, youre protected against loss,
theft and damage. For each approved claim, you simply
pay a deductible ranging from $75 to $225, depending
on the type of device.
Weve made it easy to replace your device quickly
and without hassle. Your claim can be processed over
the phone and a replacement device can be picked
up at a SaskTel Store or SaskTel Authorized Dealer.

21

Travelling with Your Device

Canadian Roaming
Refers to using your device anywhere in Canada outside
of Saskatchewan.
The SaskTel 4G network is part of a larger, nationwide
network, providing the best coverage in Canada. You
can use your 4G or 4G LTE phone across Canada where
SaskTel has established roaming agreements with other
4G-compatible network providers.
Airtime Charges
Your regular airtime will be charged based on
your wireless voice plan.
Voice Mail
When retrieving messages, youll be billed standard
airtime charges and long distance according to
your wireless service plan instead of being charged
the rates associated with your Wireless Voice
Mail package.
Long Distance Charges
You may also be charged long distance charges
depending on your wireless voice plan, where you
are and where you are calling.
Calls made to or received from a Canadian or U.S.
landline or wireless device are $0.25 per minute.
Travel Add-Ons are available.
Text Messaging Charges
Received messages are free
Sent Text Messages are charged $0.20 per message.
If you subscribe to Unlimited Text Messaging the fee
is included in your subscription.
Messages sent to a customer of an international
wireless carrier will be charged at $0.20 per message
in addition to regular text messaging rates.
Pricing excludes third party shortcodes such as voting,
horoscopes, quizzes, etc. to which regular rates apply.
Data Charges
Your data plan includes a set amount of data that can
be used Canada-wide. Any usage in excess of this
monthly amount will be billed to you according to
your plans additional data rate.
SaskTel offers plans that include Unlimited Canada-wide
Data with no overage charges. Refer to pages 6 or 12
for details.

22

BILLING
Since each situation is unique, we recommend
you contact the Customer Relationship Centre at
1-800-SASKTEL (727-5835) before you travel to find
out the most cost-effective way to use your device
while travelling. You could:
Add a Travel Add-On to your current wireless service
plan for additional local and long distance minutes.
Avoid data roaming charges by using Wi-Fi networks
to access data for no charge or a nominal fee. See
Accessing Wi-Fi on your smartphone or Accessing
Wi-Fi on your tablet for instructions on connecting
to Wi-Fi.

We rely on other wireless carriers to provide us with

the details of the calls you make outside the province.
Therefore, billing may be delayed. Charges for calls
made outside of the province are calculated based on
the rate plan and minutes available at the time the call
was placed.
For more information on Canada-wide roaming
visit sasktel.com/coverage.

23

U.S. Roaming
Airtime Charges
When you are travelling anywhere in the United
States, calls made to or received from a Canadian
or United States landline or wireless device are
$0.95 per minute. Travel Add-Ons are available.
Voice Mail
Retrieving messages from your device while roaming
in the U.S. will be billed depending on the rate plan
subscribed to as follows:
If you are on a calling plan that includes airtime
only, you will be billed $0.95 per minute when
retrieving messages
If you are on a Travel Add-On, you will be billed if
you exceed the minutes available in your Add-On.
Visit msging.sasktel.net from a computer to listen
to your wireline or wireless Voice Mail for free.

Data
U.S. Roaming rates specific to your data plan apply
and range from $3/MB $10/MB. Data usage is not
deducted from the data included in your plan. Travel
Add-Ons are available.
Text Messaging Charges
Incoming text messages are free.
Sent text messages are charged $0.20 per message.
If you subscribe to Text Messaging Basic or Unlimited,
the fee is included in your subscription.
Messages sent to a customer of an international
wireless carrier will be charged at $0.20 per message
in addition to regular text messaging rates.
Pricing excludes third party shortcodes such as voting,
horoscopes, quizzes, etc. to which regular rates apply.

24

BILLING
Since each situation is unique, we recommend
you contact the Customer Relationship Centre at
1-800-SASKTEL (727-5835) before you travel to find
out the most cost-effective way to use your device
while travelling. You could:
Add a Travel Add-On to your current wireless service
plan for lower long distance rates and data rates.
Avoid data roaming charges by using Wi-Fi networks
to access data for no charge or a nominal fee. See
Accessing Wi-Fi on your smartphone or Accessing
Wi-Fi on your tablet for instructions on connecting
to Wi-Fi.

We rely on other wireless carriers to provide us with

the details of any wireless usage in the U.S. Therefore,
billing may be delayed.

25

International Roaming
Calling
Per minute rates range between $1.99 and $6.99 per
minute depending on the country you are roaming in.
All calls are charged per minute and billed to your
SaskTel wireless account in Canadian funds.
Charges for premium calls while roaming, such as
vote lines, information and directory assistance service,
etc., are extra.
You only pay for the roaming minutes that are used,
and these minutes are never deducted from the free
minutes included in your plan.
Data
$15.00 per MB
Data is charged in 10 KB increments to your SaskTel
wireless account in Canadian funds.
Any data used while in 4G LTE coverage is not deducted
from the data included in your regular data plan.
Avoid data roaming charges by using Wi-Fi networks
to access data for no charge or a nominal fee. See
Accessing Wi-Fi on your smartphone or Accessing Wi-Fi
on your tablet for instructions on connecting to Wi-Fi.
Travel Add-Ons available.
Text Messaging
Incoming text messages are free.
Messages sent while roaming in international
locations (outside Canada, the U.S., and the
Caribbean) are charged a $0.65 fee in addition
to regular text messaging charges.
Messages sent to a customer of an international
wireless carrier will be charged at $0.20 per message
in addition to regular text messaging charges.
Pricing excludes third party shortcodes such as voting,
horoscopes, quizzes, etc. to which regular rates apply.
Travel Add-Ons available.
Voice Mail
Regular voice mail charges apply.
When you access your voice mail, the per-minute
charge for the country you are in will apply, which
includes both airtime and long distance.

26

Roaming in CDMA coverage

If you have a CDMA phone, you maybe be able to roam
in countries that still have CDMA coverage, such as
Mexico and the Caribbean.
Calls are $0.95 per minute, including long distance
and airtime.
Sent text messages are charged $0.20 per message.
If you subscribe to Unlimited Text Messaging the fee
is included in your subscription.
Messages sent from outside of Canada to a customer
of an international wireless carrier will be charged
at $0.20 per message in addition to regular text
messaging rates.
BILLING
Since each situation is unique, we recommend
you contact the Customer Relationship Centre at
1-800-SASKTEL (727-5835) before you travel to find
out the most cost-effective way to use your device
while travelling.
We rely on other wireless carriers to provide us with
the details of any wireless usage outside of Canada.
Therefore, billing may be delayed.
All charges are billed to your SaskTel wireless account
in Canadian funds. Taxes, including foreign government
charges on telecommunications services, are extra.
GST and PST apply.
To find out the services and rates in your travel area, use
the International roaming search tool on sasktel.com.
For information on SaskTel Fair Use Policy see page 28
or visit sasktel.com/fairuse.

27

SaskTels Fair Use Policy

Wireless Data Fair Use Policy
SaskTels Wireless Data Fair Use Policy is designed to
provide an optimal network experience for all customers
on SaskTels Wireless Network. Excessive data usage
negatively impacts the quality of service for customers
by reducing Internet speeds, delaying text messages,
and increasing dropped calls.

TERMS AND CONDITIONS

SaskTels Wireless Data Fair Use Policy is subject to
change from time to time in order to maintain an
ongoing positive experience for all customers on
SaskTels Wireless Network as well as on SaskTels
Roaming Partners Networks. SaskTel will inform you
of any changes in this policy by posting such changes
to sasktel.com or communicating them to you in such
other manner or medium as SaskTel determines is
reasonable in the circumstances. SaskTel will endeavour
to give 30 days prior notice of changes in this policy.
1. W
 hile on the SaskTel Wireless Network in Canada
a. SaskTel reserves the right to limit throughput or
the amount of data transferred, deny, suspend
or terminate the Service or any part, component
or feature thereof, without notice, to anyone
believed to be using any SaskTel provided wireless
data service or feature in any manner that adversely
impacts SaskTels network or its service levels, as
determined by SaskTel.
b. SaskTel reserves the right to limit a Customers
data speeds should the Customers total data
usage exceed a predetermined level ranging
between 6 GB and 25 GB in a given monthly bill
cycle; for prepaid customers this is the first day
of every month. This reservation applies to all
wireless data plans.
c. SaskTel will endeavour to notify Customers when
they have reached this predetermined limit in a
given monthly bill cycle.

28

2. While Roaming Outside Canada

a. SaskTel reserves the right to limit a Customers
data speeds should the Customers total data
usage exceed a predetermined level ranging
between 200 MB and 500 MB in a given monthly bill
cycle while roaming on any wireless network outside
of Canada; for prepaid customers their monthly
bill cycle date is the first day of every month. This
reservation applies to all data plans.
b. SaskTel will endeavour to notify Customers when
they have reached this limit.
Important note for customers with a SaskTel Wireless
Travel Add-On
Wireless Travel Add-On customers are subject to
this Wireless Data Fair Use Policy with the following
alterations.
The

existing roaming usage limits as defined in the

Wireless Data Fair Use Policy are:
a. Increased to 10 GB for United States roaming if
a United States Wireless Travel Add-On has been
purchased. Note that purchasing an International
Wireless Data Travel Add-On will not increase
existing roaming usage limits. International Data
Travel Add-Ons are subject to the limits as defined
in Section 2 of this Wireless Data Fair Use Policy.

29

Notes:

Were here for you!

SaskTel gives you the flexibility to contact
us however you choose.
Our Customer Care team is available
Monday to Friday, 8 a.m. to 8 p.m.
and Saturday from 9 a.m. to 5 p.m.
All calls to Customer Care are free.
Just dial 1-800-SASKTEL (727-5835).
It couldnt be any easier or faster!
Stop in at one of more than 140 SaskTel Stores
or Authorized Dealers across the province.
See the SaskTel Phonebook listings (in print
and online at sasktelphonebook.com) under
Cellular for the SaskTel Authorized Dealer
nearest you.
Or visit us online at sasktel.com.

13STEL301.05/13.60M

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