Professional Documents
Culture Documents
Course Title
Credit Units
Tourism English 1
Course Code
Tour.Eng.1
3
Course Co/Pre-requisites NA
The three-unit course is designed for travel and hospitality industries. The course
develops the four language macro skills (listening, speaking, reading, and writing)
Course Description
but gives emphasis on communicative tasks that will help them negotiate meaning
with varied types of speakers.
After completing this course, students should be able to:
1. read, analyze various text types from authentic sources;
2. apply appropriate language functions in the context of travel and hospitality
Course Intended
workplace;
Learning Outcomes
3. write life-like documents in travel and hospitality business;
4. make meaningful utterances;
5. plan collaboratively to produce an advertisement.
UNIT 1: Introduction to Tourism and Hospitality
Preliminary Period
TOUR.ENG. 1
Industry
Enduring Understanding
Essential Questions
Tourism is a major global industry.
How did tourism become a major global
Tourism is one of the most remarkable economic and
industry?
social phenomena of the past century.
Why do people travel?
What factors fuelled the tourism growth?
Intended
Teaching/Lear
Wee Content
Declarative
Functional
Learning
ning
Assessment
k
Standards
Knowledge
knowledge
Outcomes
Activities
Tasks (ATs)
(ILOs)
(TLAs)
1
Develop
knowledge of
important
development
s affecting
travel and
Developments
in Tourism
Listing
chronologically
key events that
led to the
development of
tourism
List
chronologically
key events
from different
periods that led
to the
Compensatory
Grouping:
arranging
chronologically
key events and
creating a
Group OralVisual
Presentation
Rubrics
tourism
2
Develop
understandin
g of
the
advantages
and
disadvantage
s of tourism
The
Advantages
and
Disadvantages
of Tourism
Discussing the
advantages
and
disadvantages
of tourism
3
Develop
understandin
g on reasons
for travelling
Reasons for
Travelling
Listening Tasks
Expressing
varied reasons
for travelling
Listening to
pre-recorded
activities
development of timeline
tourism and
create a
timeline to
show its
Learning
sequence.
Partner
Peer
Assessment
Rubrics
Discuss the
advantages
(pros) and
disadvantages
(cons) of
tourism in
terms of
environmental,
economic,
social, cultural
aspects and
create a table
chart to display
findings.
Determine the
different
reasons for
travelling from
the olden times
to the present
and create a
table to display
the findings.
Role-Playing
Oral-Visual
Presentation
Rubrics
Infer best
answers to
2
given questions
on people
involved in the
tourism
industry and
reflect on the
main reason
why people
travel a lot.
Unit II: Working in the
Hospitality Industry
Enduring Understanding
There are different sectors of the tourism and hospitality
industry.
Preliminary Period
Wee
k
Content
Standards
Declarative
Knowledge
Functional
knowledge
4-5
Develop
understandin
g on
becoming a
Tour
operator/
Tour Guide/
Flight
attendant/
Cruise
People in the
Tourism
Industry:
Differentiating
the functions of
a tour operator
from a tour
guide; flight
attendant from
a cruise
steward
Tour
operator/Tour
Guide/Flight
attendant/Cruis
e
Listening Tasks
Listening to
pre-recorded
activities
Tourism and
TOUR.ENG. 1
Essential Questions
How were the different sectors of the tourism and
hospitality industry created?
Intended
Learning
Outcomes
(ILOs)
Teaching/Lear
ning
Activities
(TLAs)
Assessment
Tasks (ATs)
Compare and
Learning
contrast the
Partner
functions of
each job in the
tourism
industry; create
a Venn diagram
to show their
relationships.
Peer
Assessment
Rubrics
Infer best
answers to
given questions
on people
involved in the
Reflective
Learning
SelfAssessment
Paragraph
Writing
Rubrics
3
tourism
industry and
develop a
paragraph on
which job is
interesting for
them and why.
6-7
Develop
understandin
g of hotel
jobs and
departments
Working in the
Industry:
Hotel jobs and
departments
Language
Function:
Phrasal Verbs
Differentiating
specific hotel
jobs and hotel
departments
Using the
appropriate
language
functions
Listening Tasks
Listening to
pre-recorded
activities
Describe
specific jobs/
tasks and
departments in
the hotel
industry;
Create a script
on hotel jobs
and
departments
using specific
language
functions and
prepare a skit
to be presented
in class.
Role- Playing:
Multiple Role
Play
SelfAssessment
Peer
Assessment
Rubrics
Reflective
Learning
SelfAssessment
Rubrics
Develop
understandin
g of tourist
attractions
and facilities
Tourist
attractions
and facilities
Examining the
difference
between
attractions and
Infer best
answers to
given questions
on hotel jobs/
functions and
departments
and develop an Work along
essay on why
exercise
service is an
important
Peer
Assessment
Rubrics
4
facilities
9
Develop
understandin
g of hotel
types and
locations
Hotel Types
and Locations
Language
Function:
Adjectives
Listening
Tasks
1011
Develop
understandin
g of hotel
reservations
and
accommodati
ons
Hote l
Re se rvati ons
Accommo dati on
s:
Hotel
Facilities
Bookings and
Reservations
Checking-in,
Checking- out
Differentiating
the Five (5)
Hotel Types
Using Varied
Adjectives
Listening to
pre-recorded
activities
Comparing and
Contrasting
Hotel Facilities
issue.
Compare and
contrast
attractions
from facilities
in the tourism
and hospitality
industry and
create a Venn
Diagram
showing its
similarities and
differences.
Differentiate
the five types
of hotels
through the
use of
adjectives and
by creating a
contrastive
matrix.
Infer best
answers to
given questions
on hotel types
and develop a
paragraph on
the Ideal Hotel.
Cooperative
Group
Assignment
Contrastive
Matrix
Reflective
Learning
Rubrics
Learning
Partner
Peer
Assessment
Rubrics
Listening
Tasks
Listening to
pre-recorded
activities
Compare and
contrast the
hotel facilities
of Hilton
International
and Sandy
Lane; create a
Venn diagram
to show their
relationships.
Reflective
Learning
SelfAssessment
Rubrics
Infer best
answers to
given questions
on bookings &
reservations,
and create a
list of dos and
donts in hotel
reservations.
Final Period
Enduring Understanding
There are personal qualities necessary when dealing
with the public.
There are varied ways to advertise and promote
tourism.
Wee
k
Content
Standards
Declarative
Knowledge
Functional
knowledge
1213
Demonstrate
competence
in customer
relations
Negotiation
techniques
Discussing
negotiation
techniques to
get the best
deal
1415
Develop
competence
in advertising
and
promoting a
tourism
product or
service
Calculating
and quoting
prices
Room Types,
Room Rates,
Room items
Working with
figures
Using the
telephone
telephoning
Types of
advertising
and
promotions
Selling a
Holiday/
Product
Language
Function:
Tourism/ Travel/
Hospitality
Collocations
Using Tourism/
Travel/
Hospitality
Collocations
TOUR.ENG. 1
Essential Questions
How do you best describe yourself?
How do you negotiate the best deal?
How do you advertise and promote tourism?
Intended
Learning
Outcomes
(ILOs)
Judge the best
negotiation
technique to
get the best
deal, and
prepare a skit
to be presented
in class.
Describe
specific
holiday/
product using
Tourism/
Travel/
Hospitality
Collocations;
create an
Teaching/Lear
ning
Activities
(TLAs)
Role-Playing:
Multiple-Role
Playing
Assessment
Tasks (ATs)
SelfAssessment
Peer
Assessment
Rubrics
Small Group
Project:
Advertisement
Oral-Visual
Presentation
Rubrics
advertisement
(10-15 mins.)
to be presented
in class.