Professional Documents
Culture Documents
Consumer Relationsip Management seeks to establish short-term, committed, trusting, and cooperative relationships with customers
A.
B.
C.
D.
True
False
NA
NA
P/L Statement
Statement of earning
Both a and b
None of these
4. ---- ------ is ?snapshot? of the financial condition of the enterprise as on a particular date, typically last date of a financial year
A.
B.
C.
D.
Trial Balance
Balance sheet
Account
General Ledger
7. ---------- is international body for laying down Accounting Standards (AS) which to a great extent act as guiding force for local accounting
standards of its member countries.
A.
B.
C.
D.
8. ---------- is used for describing the process of writing down the long-term investments in intangibles such as patents, copyrights, trade
marks, etc.
A.
B.
C.
D.
Depreciation
Amortization
General Ledger
None of these
9. ---------- permit a company to modify generally accepted accounting principles without reducing the usefulness of the reported information
A.
B.
C.
D.
Assumptions
Principles
Constraints
International Accounting standards
10. ---------- report, list the customer balances, arranged in ?buckets? such as Due for 0-15 days, 16-30,31-90 etc
A.
B.
C.
D.
11. ---------- statement gives a snapshot of how the earnings has been utilized by the business
A.
B.
C.
D.
12. ---------- System helps in recording information like additions, transfer, retirement of fixed assets
A. Treasury management systems
B. Financial management systems
C. Asset management systems
13. ------------type of accounts are not carried forward to subsequent period/year
A.
B.
C.
D.
15. ?Debit what comes in? is the accounting rule for Personal accounts. (True/False)
A. True
B. False
16. ?Dividend pay-out? from accumulated profits ? is reflected in which financial statements? 1. Profit and Loss statement 2. Balance sheet 3.
Statement of Retained earnings 4. Cash flow statement
A.
B.
C.
D.
1 and 2
3 and 4
1, 2, 3 and 4
None of the above
17. 1099 is a categorization of suppliers for tax reporting purposes. This practice is prevalent in Europe. (True/False)
A. True
B. False
18. A ---------- is a document evidencing a debit to be raised against a party i.e. reduction in payables amount.
A.
B.
C.
D.
Credit Note
Debit Note
Both a and b
None of these
19. ___________ is represented in a chart and defines how power and control is cascaded throughout the organization.
A.
B.
C.
D.
Appraisal sheet
HR strategy Plan
HR Bill
Reporting structure
20. ____________ plays a great part in helping an organization to identify its star performers and helping them in their career development.
A.
B.
C.
D.
Recruitment planning
Performance management and Appraisal
Payroll administration
Training plan
21. _____________ seeks feedback for the person being rated from a variety of sources: such as peers, supervisors, and customers.
A.
B.
C.
D.
Tall
Flat
Oblique
Single sided
24. ______________ Systems reward employees for the job skills and competencies they can demonstrate.
A.
B.
C.
D.
25. _______________ do not generate the diversity and mix of employees that is desirable
A. Employee referrals
B. Internet and websites
C. Newspapers
Base pay
Variable pay
Long term incentives
Recognition awards
27. ________________ is responsible for deciding when employees are in need of training and development and what form it should take.
A.
B.
C.
D.
Management
Employee union
Government
Customers
28. ___________is a learning experience that seeks a relatively permanent change in employees such that their ability to perform increases
A.
B.
C.
D.
Training
Appraisal
Event management
Payroll
29. A job is
A.
B.
C.
D.
a specific role within a Business Group, which is independent of any single organization
a generic role within a Business Group, which is independent of any single organization
a generic role within a Business Group, which is fixed within an organization
a specific role within a Business Group, which is fixed within an organization
30. A position is
A.
B.
C.
D.
One holder
Many holders
No holders
Any of the above
32. A systematic process of matching the interests, skills and talents of an individual with the long term goals and economic opportunities in
the community is:
A.
B.
C.
D.
Public relations
Human Resource Plan
Payroll mechanism
Compensation review
33. An employer decides to position pay scales so that 75% of the firms pay above and 25% of the firms pay below. The employer is in the
third quartile.
A. True
B. False
Highlighting opportunities for strategic partnerships that would allow all internal stakeholders
Providing for the small successes that are encouraging for the employees
Making it easier to track and evaluate progress
All of the above
37. '4 inch screw and 2 inch screw are two SKUs. SKUs refers to
A.
B.
C.
D.
38. ____________ is that portion of a firm's inventory and planned production that is not already committed and is available to the customer
A.
B.
C.
D.
a. Available to Promise
b. Made to Promise
c. Work in Process
d. None of these
39. A bill-of material primarily for transient (non stocked) subassemblies is called
A. a.Phantom BOM
B. b.Single Level BOM
C. c.Pegging BOM
40. A Sales Forecast would be more accurate for
A.
B.
C.
D.
I and II.
I and III.
II and III.
III and IV.
44. A CD/DVD manufacturing company having their website, where the customers can also place their orders and have the product(s)
delivered would come under
A.
B.
C.
D.
a. Business to Business
b. Retail Supply Chain
c. Mixed supply chain
d. Direct to Consumer
a.Process industry
b.Continuous flow shop
c. Rigid flow shop
d.All the above
46. A Company follows the basic EOQ model. Annual demand of raw material is constant. Holding cost per unit of the Raw Material is
insignificant compared to the cost of Raw Material. However, the cost of transportation has increased drastically. The Company should take
the following decision:
I. Increase the order point
II. Increase the order quantity
III. Decrease the order point.
IV. Decrease the order quantity.
A.
B.
C.
D.
I and II
II
III and IV
IV
47. A company needs to produce 4000 units over the next two months. There are 21 working days the first month and 19 working days the
second month. What must the daily rate be with a level strategy?
A.
B.
C.
D.
a.50
b.75
c.100
d.125
48. A Company plans to launch a new product. They resort to expert opinions to estimate volume of sales in the first 3 days. What sort of a
forecasting method would come to mind:
A.
B.
C.
D.
Judgmental
Statistical
Informal
Any of the above
49. A company produced parts which are sold through distributors who in turn sell them to retail stores. These parts could be described by
which of the following?
A.
B.
C.
D.
Independent demand
Dependent demand
Distribution demand
Sales demand
50. A forecast based on a correlated leading indicator, such as estimating furniture sales based on housing starts, is based on
______________________
A. a.Extrinsic Technique
B. b.Intrinsic Technique
52. A low level code is best defined as the:
A.
B.
C.
D.
a.Raw Materials
b.Sub-Assemblies
c.Manufactured Parts but not in sub-assembly stage
d.Long shelf life Parts
credit memo
debit memo
memo
none of the above
Personal Selling
Sales Promotions
Indirect Selling
Public Relations
B. similar needs
C. similar requirements
D. either or all of the above
61. Account in CRM means
A.
B.
C.
D.
True
False
NA
NA
64. Attempt to maximize profits on each individual transaction with the people they serve is the prime motive of an organization
A.
B.
C.
D.
True
False
NA
NA
C. Order Scheduling
D. Order Fulfillment and Delivery