Professional Documents
Culture Documents
2014
UTILIZING TECHNOLOGY TO ENHANCE
WORKPLACE ENVIRONMENT
TEAM DISCOVERY
Murtuza Doriwala (102412)
Nitin Arya (102903)
Antriksh Taliwal (103686)
OPERATION DEPARTMENT
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2. Nitin Arya
3. Antriksh Taliwal
Unit:
NTPC Jhanor-Gandhar
Number of words:
4000 words.
Date of submission:
28.01.2015
(MURTUZA DORIWALA)
(NITIN ARYA)
(ANTRIKSH TALIWAL)
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: Discovery
Station
: NTPC Jhanor-Gandhar
Date of formation
: 4 October 2012
Team Members
List of some of the presentations given by our members at various forums till date
Sr.No.
Year
Theme
1.
2012
Name of
Presenter
No. of
audience
present
12
Nitin Arya
2.
2012
Antriksh
Taliwal
08
3.
2012
Nitin Arya
15
4.
2012
Antriksh
Taliwal
07
5.
2012
Murtuza
Doriwala
08
6.
2012
Team
Discovery
40
7.
2012
Murtuza
Doriwala
09
8.
2013
Team
Discovery
60
9.
2013
Murtuza
Doriwala
10
10.
2013
Team
Discovery
100
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11.
2013
Nitin Arya
12
12.
2013
Antriksh
Taliwal
06
13.
2013
Murtuza
Doriwala
15
14.
2013
Team
Discovery
17
15
2013
16.
2013
2014
Murtuza
Doriwala,
Antriksh
Taliwal
50
2014
Team
Discovery
20
2014
17.
18.
19.
Team
Discovery
30
Team
Discovery
35
Team
Discovery
50
Utilizing Technology To
20.
2014
Team
Discovery
40
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INDEX
Sr. No.
Topic
Page No.
Synopsis
06
Miscommunication At Workplace
07
09
Two-Way Approach -
10
12
Case study #2
6
21
The Chaotic Times of Overhauling and Commissioning
Two-Way Approach -
24
28
35
10
GI CLOUD MEGHRAJ
36
11
37
12
References
39
13
Annexure
40
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SYNOPSIS
Technology wont replace teachers, But Teachers who use technology, will
probably replace teachers who do not.
In today's world, the structure, content, and process of work have changed. Work is
now:
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MISCOMMUNICATION AT WORKPLACE
Lack of communication in the workplace can occur on a large scale, such as between
management and employees, as well as on a smaller scale between individual
employees working in same or different departments. Failure to communicate
effectively often leads to conflict, which can harm an organization. Poor
communication can create conflict in a number of ways.
Creating Uncertainty
A lack of communication can create uncertainty that leads to stress and
conflict. For instance, one worker may be waiting for a colleague to deliver
key information so he can complete a task on time. If the colleague does not
respond to the worker's request for a status report or the colleague neglects to
keep the worker "in the loop," the worker may begin to worry that the
colleague will not deliver in a timely manner. As a result, conflict between the
two may occur.
Sharing Resources
Companies with limited resources, such as office equipment, may experience
conflict if workers don't communicate their needs for the resources.
Poor Teamwork
Companies often rely on teams to complete special projects or even to carry
out the routine functions of a department. If members of the team do not
communicate well with each other, it may not be clear what roles and
responsibilities each member must assume. Some tasks might overlap while
others might be overlooked completely, leading to confusion and conflict
between team members and the ultimate failure to achieve objectives.
If we consider, precisely, the case of Operation and Maintenance Dept. of NTPC,
we see that miscommunications are very common. For example, when the location
of the fault intimated by the observing personnel is to be forwarded to the concerned
dept. personnel, or when the know-hows of a task is to be explained to the
subordinate.
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Furthermore, when too many tasks are happening on site simultaneously during unit
overhauling or maintenance or commissioning, the frequency of miscommunication
increases due to uncertainty about the current status of the ongoing tasks.
The major causes of miscommunications explained above are: Unavailability of Audio/Video aids in E-shift logbook, thus creating some
ambiguity in the minds of the persons taking over the next shift, about the
exact progress of the ongoing tasks.
Absence of one-to-many information transferring process: So the personnel
in-charge has to inform each and every dept. concerned about the current
status of the task.
Time delay in sharing information at a common platform: Each and every
concerned person holding charge of the tasks have to merely wait for morning
or evening meetings of the different departments to make the decisions on the
ongoing and future tasks.
Information loss during shift change in operation department and
maintenance department, thus, leading to loss and misinterpretation of
crucial inter-departmental information
All the above factors lead to
Interdepartmental Conflicts
Time Delay
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To tackle all these in-house work-related challenges and thereby improve the
overall efficiency and transparency of working environment, NTPC needs:-
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The mobile revolution has forever changed so many of our daily experiences
how we stay in touch with friends, how we learn, how we get news and
entertainment, how we pass the time waiting in line or sitting on the train. Is it any
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Case Study #1
Problem Observation, Intimation and Rectification Process Using
WHATSAPP
In this case study, a situation is depicted where a problem is observed and intimated
on Whatsapp to Operation dept. This observation is then further intimated by
Operation dept. to other concerned depts. The subsequent steps of rectification of
the problem is being tracked by all the departments simultaneously as at each step,
its status is being posted on Whatsapp group, till the problem is finally solved.
In this manner, a proper and coherent flow of all the steps regarding the status of the
task is made transparent to all the concerned depts. personnel in real time
simultaneously.
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After draining of LP
circuit, PTW issued
by Operation dept.
After receipt of
PTW, MMD starts
the scaffolding work
and issues material
from stores
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And so, with the help of technology, work can be completed in a resourceful,
responsible and robust manner.
Delays and conflicts can be avoided and productivity can be increased.
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Use of mobile apps for sending observations of defects in text, audio or video form
to operation and maintenance dept. personnel is being done on a small scale in an
informal manner by some of us in JGGPP, thus making the task of conveying
problem, identifying its location and its subsequent rectification very easy.
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CASE STUDY #2
The Chaotic Times of Overhauling and Commissioning
Overhauling and Commissioning are those crucial events in power plants, when
numerous activities happen simultaneously round the clock, engaging each and
every employee of every department. Lot of efforts, discussions and planning goes
into making it a successful execution.
Considering the enormity of the event and the extremely high level of engagement
of employees at all levels, engrossed in their respective tasks, all the pre-requisites
pertaining to the tasks must be completed and ensured because even a small
ambiguity of miscommunication or delay or casualness can prove detrimental and
the entire planning of the event could go for a toss.
Coordination among the various participating departments is the key in the
successful their successful completion, particularly in inter-departmental tasks.
Lets take a look as to what line of action is generally adopted during overhauling
and commissioning phases in any project
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Maintenance depts.
strive to follow this
trend
As it can been seen from the above flow diagram, everyone ultimate has to wait for
the morning/evening meeting of all department heads so that the exact progress of
the ongoing tasks can be intimated to all at one go. Moreover, crucial discussions,
brain-storming, analysis of results and decisions on future course of action are taken
only in these meetings. Before these meetings, to know about the status of the tasks,
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one has to contact the individual person in-charges making the process of task
progress tracking a procrastinating and painstaking affair.
This process of task execution generally followed in overhauling activities has its
own repercussions:-
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APPROACH #2
Workflow management Using Cloud Services
Basics of Cloud
Cloud storage is a model of data storage where the digital data is stored in logical
pools, the physical storage spans multiple servers (and often locations), and the
physical environment is typically owned and managed by a hosting company. These
cloud storage providers are responsible for keeping the data available and accessible,
and the physical environment protected and running. People and organizations buy
or lease storage capacity from the providers to store user, organization, or application
data.
Cloud storage services may be accessed through a co-located cloud computer
service, a web service application programming interface (API) or by applications
that utilize the API, such as cloud desktop storage, a cloud storage gateway or Webbased content management systems.
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Companies need only pay for the storage they actually use, typically an average
of consumption during a month. It incurs operating expenses rather than capital
expenses.
Organizations can choose between off-premises and on-premises cloud storage
options, or a mixture of the two options, depending on relevant decision criteria
that is complementary to initial direct cost savings potential;
Storage availability and data protection is intrinsic to object storage
architecture, so depending on the application, the additional technology, and
effort and cost to add availability and protection can be eliminated.
Storage maintenance tasks, such as purchasing additional storage capacity, are
offloaded to the responsibility of a service provider.
Cloud storage provides users with immediate access to a broad range of
resources and applications hosted in the infrastructure of another organization
via a web service interface.
Cloud storage can be used for copying virtual machine images from the cloud
to on-premises locations or to import a virtual machine image from an onpremises location to the cloud image library. In addition, cloud storage can be
used to move virtual machine images between user accounts or between data
centres.
Cloud storage can be used as natural disaster proof backup, as normally there
are 2 or 3 different backup servers located in different places around the globe.
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Advantages of Cloud
Reduced Cost: Cloud technology is paid incrementally (you pay only for what you
need), saving organizations money in the short run. Money saved can be used for
other important resources.
Increased Storage: Organizations can store more data than on private computer
systems.
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File size
restrictions?
2GB
None with
Dropbox apps
10GB
250MB for
free plan, 5GB
for paid plan
None
Free
storage?
15GB
2GB
15GB
10GB
15GB
Can I earn
extra free
storage?
Yes
Yes
No
No
Yes
Paid plans
$2/month for
100GB,
$4/month for
200GB
$10/month for
1TB
$2/month
100GB,
$10/month
for 1TB
$10/month for
100GB
$10/month for
250GB
OSes
supported
Windows,
Mac, Android,
and iOS
Windows, Mac,
Linux, Android,
iOS, Blackberry,
Kindle Fire
Windows,
Mac,
Android,
and iOS
Windows,
Mac, Android,
Blackberry,
and iOS
Windows, Mac,
Linux, Android,
and iOS
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Each authorized employee of a dept can access his Google Drive by just logging into
his Google Account with a username and password from any platform, very much
like accessing your email account.
Now, MTP holds responsibility of maintaining all the resources and data in NTPC
Jhanor. So, here is a view of the Google drive account homepage of MTP Dept.
Reports and findings in any format can be very easily uploaded by MTP in their
account. MTP can also share the data from its resource pool to any person with
utmost ease.
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MTP Desktop View of Its Google drive. Data uploading and sharing is in progress
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The data can be instantly shared to any person anywhere and it can be accessed by
the receiving person anytime and through any platform.
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The participating person can also request for the necessary files online and they can
be shared instantly.
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Data
from POS
computer
Synced
by Signal
Admin
Data on
Mobile/Tab
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GI CLOUD MEGHRAJ
The Government of India launched the National Cloud, MeghRaj, on Feb 2014, in
order to accelerate delivery of e-services in the country, while optimizing ICT
spending of the Government.
The project launched by Kapil Sibal, the Minister of Communications and
Information Technology, will come under the governments MeghRaj Initiative
and is being implemented by NIC. The initiative under MeghRaj, formerly known
as GI Cloud, will ensure better development and deployment of eGov applications
with better utilisation of the existing infrastructure.
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Two Policy reports i.e GI Cloud Strategic Direction Paper and GI Cloud Adoption
and Implementation Roadmap have been prepared by the Department of Electronics
& Information Technology (DeitY).
The National Cloud will help the departments to procure ICT services on demand in
the OPEX model rather than investing upfront on the CAPEX. The Cloud Services
available are Infrastructure as a Service (IaaS), Platform as a Service (PaaS),
Software as a Service (SaaS) and Storage as a Service (STaaS).
Some of the features of the National Cloud include self-service portal, multiple
Cloud solutions, secured VPN access and multi-location Cloud.
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Also, he recognized that as the TPTC business would grow over time, its business
processes needed to be streamlined as well.
The best way to achieve this goal was with the help of cloud computing. The cloud
fit TPTCs bill perfectly as there wouldnt be any upfront costs to be paid.
Solution
Starting from 2009, when the decision was taken to host the SunGard ZaiNet on the
private cloud,to moving to the public cloud to avail Salesforce.com's CRM solution
in 2011, he made sure that the power trading company's operational efficiency
increased, while at the same time, the overallcosts involved in setting up such
implementations were kept to a minimum.
Benefits to TPTC
Opting for a cloud CRM solution has helped TPTC streamline its business processes.
TPTCscustomers can now log online with the required credentials and place their
requirements throughthe Salesforce.com app. Moreover, with Salesforce.com,
TPTC doesnt need to worry about the apps availability, because even if the app
goes down suddenly and unexpectedly, Salesforce.coms backup instance would be
up and running.
Also, implementing the SunGard ZaiNet solution helped TPTC re-deploy resources
who were earlier involved in the manual calculation of risk and other related
calculations to other areas.
Since the public cloud model involves no capex and Tata Power is providing for the
private cloud, all the necessary payments are now made from the profits that TPTC
makes, and thus, the business model for the power trading company has been made
sustainable.
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REFERENCES
1. Wikipedia,Workflow http://en.wikipedia.org/wiki/Workflow
2. http://marketing-cloud.com/
3. Lead Project, https://portal.leadproject.org/
4. Wikipedia, Cyberinfrastructure,http://en.wikipedia.org/wiki/Cyberinfrastructure
5. Nariman Mirzaei Cloud Computing
6. Deborah collier Cloud Computing101:A brief introduction
7. Puja Dhar Cloud computing and its applications in the world of networking
8. Amokrane, A. ; LIP6, UPMC-Univ. of Pierre & Marie
9. Curie, Paris, France ; Zhani, M.F. ; Langar, R. ; Boutaba,
10. R. Greenhead: Virtual Data Center Embedding across Distributed
Infrastructures, IEEE Transactions on Cloud Computing, Volume:1 , Issue: 1 ,
Page36 49 ISSN 2168- 7161 , September 2013
11.http://deity.gov.in/sites/upload_files/dit/files/GICloud%20Adoption%20and%20Implementation%20Roadmap(1).pdf
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Annexure
1. Name of the Professional Circle: Discovery P.C.
2. Name of the Presenters:
7. Introduction:
The main benefit of information technology is that it empowers people and organizations
to do what they want to do. It lets them be creative, productive and enable to learn things
they didn't think they could learn before, and so in a sense it enhances our overall potential.
8. Executive Summary:
At our respective workplaces, we perform innumerable no. of tasks-planned or unplanned.
In order to ensure proper execution of all the tasks with safety and as per schedule, proper
communication is of utmost importance and so is their tracking to know their current status.
This becomes a tedious and time-consuming affair, considering the fact that there are too
many people involved in these tasks simultaneously at each level of their execution.
Furthermore, data are stored and their records are maintained for analysis during
overhauling and commissioning, reviews during various conventions and auditing
purposes. Thus maintenance of information at individual or group level makes life difficult
as in time of need, one has to run helter-skelter to get the required data from the person
possessing one.
9. Conclusion:
Time and manpower are the key ingredients of any successful company. With the
application of smart IT tools like Cloud Services and Mobile-based applications,
intimations of defects and status, workplace communication, real-time tracking of all the
tasks and knowledge management through a centralized pool becomes hassle-free and very
easy to manage, thereby enhancing the overall work efficiency, delivery of services.
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