ABBREVIATION

EXPLANATION

AC
ACD
ACE
ACE
AD
AE
AFP
AIM1
AIM2

Action Center
Automated Call Distribution
Asset Control Evaluation
Asset Control Evaluation
Asia Division
Account executive
Agreed Forecast Plan
Asset and Invoice Management System
Asset Inventory System

AMP
AMS
APL
APO
APT
AR
ARS
ASP
ASR DSO

Asset manager Planner

Asset Management System
Approved Product List
Administrative Program Office
Asia Pacific Theater
Accounts Receivable
Action Request System (in RemedyTM)
Authorized Service Provider
Action Request System Distributed Server Option (RemedyTM)

ASR1
ASR2
ATDM
ATM
ATN
BAFO
BC
BC
BDO
BOB
BOL
BOM
BPM
BQF
BU
CBT
CC
CCC
CCIE
CCO
CEO
CFBM
CIB
CIC
CIP1

Authorized Service Reseller

Authorized Service representative

CIP2
CNE
CNT
COI
COPS
CP
CPAC
CPU
CRC

Client Service Plan

Automated Transportation Decision Maker

Asynchronous Transfer Mode
Asset Tag Number
Best And Final Offer
Blind copy
Business Centre
Business Development Office
Best of Breed
Business Offering Library
Bill of Material
Bid Project manager
Bid Qualification Form
Business Unit
Computer Based Training
Cost Center
Consultants Competency Center
Cisco Certified Internetworking engineer
Cisco Connection Online
chief executive officer
Customer Focused Business Manager
Client Information Base
Centralized Inventory Center
Client Implementation Plan
Certified Network engineer
Certified Network technician
Customer Owned Inventory
Container Optimization Planning System
Career Portfolio
Central Parts Action Center
Central Processing Unit
Call Reception Center

CRE
CRM
CS
CSC
CSM
CSO1
CSO2
CSPM
CSR
CSU
CTT
DASL
DCSS
DCSS-IM
DI
DOA
DSP
DTP
DTS
DTS-ADMIN
DTS-IM
DTS-SM
EAT
ECNE
EEC
EMEA
ENMS
EO
ERB
ESD
ESS
ESS
ETR
ETS
EUCS
FDDI
FLS
FP&A
FRU
FSB
GAM
GBM
GBMO
GIS
GLOBE
GLOBIL
GLS
GM
GMM
GNS
GNS-PD
GNS-SM2
GPM
GSO
GSP

Customer Relationship executive

Customer Relationship Management
Computer Systems
Client Support Center
Client Service manager
Client Service Order
Central Support Operation
Client Service Project manager
Client Service representative
Client Service Unit
Compaq Trained technician
Desktop Account Synopsis Lirbary
Distributed Computing Support Services
Distributed Computing Support Serivces Implementation manager
Delivery Indicator (code)
Delegation of Authority
Dell Service Provider
DeskTop Publishing
Desktop Services
DTS Administrative Operations
DTS Implementation manager
DTS Support manager
European Theater
Enterprise Certified Netware engineer
European Economic Community
Europe, Middle-East, Africa
Enterprise Network Management specialist
Emergency Order
Engagement Review Board
Electro-static Discharge
Employee Self Service
Electronic Support Services
External Training Request
Entr. Transformation Svcs
End User Computing Center
Fiber Distributed Data Interface
Field Logistics System
Finance Planning & Analysis
Field Replaceable Unit
Field Service Bank
Global Account manager
Global Bid Management
Global Bid Management Organization
Global Infrastructure Services
Global Business Empowerment
Global Billing
Global Logistics System
general manager
Global Network Services
Global Network Services Professional Development
GNS Service Marketing Support manager
Gross Profit Margin
Global Sales Opportunity
Global Service Provider

GUI
HP
HQ
HR
HRAC
IA
IEC
IMAC
IP
IPD
IS
ISDN
ISL
ISO
IT
IVRU
LACT
LAPP
LSC
MAC
MAC1
MAC2
MCP
MIB
MIFA
MIP
MOI
MPTR
MSS
MTBF
MTTR
MVS
NA
NAMS
NBD
NBYN
NCC1

Graphical User Interface

Hewlett-Packard
Headquarters
Human Resources
Human Resources Action Center
Installed At
International Engineering Centre
Installation/Move/Add/Change
Internet Protocol
Installed Products Database
Information Systems
Integrated Services Digital Network
Initial Spares List
International Standards Organization
Information Technology
Interactive Voice Response Unit (One CALL)
Latin America/Caribbean Theater
Labor Assignment & Parts Recovery
Logistics Service Center
Manager Action Center
Media Access Control (Networking)
Move/Add/Change (desktop)

NCC2
NCOPS
NDC
NDCP
NFO
NIM
NISE
NOC
NOS
NPSC
NSA
NSD
OCONUS
ODC
OEM
OM
OM-Style

Networks Command Center

Network Console Operator specialist
Network Design Consultant
Network & Desktop Consultancy Practice
Next Flight Out
Network Implementation manager
Network Installation & Service engineer
Network Operations Center
Network Operating System (e.g. Netware, NT)
National Product Service Center
New Service Announcement
National Service Desk
Outside Continental United States
Operations Distribution Center
Original Equipment Manufacturer
Other Manufacturer
Original Manufacturer Style

Microsoft Certified Professional

Management Information Base
Master International Frame Agreement
Material Implementation Planner
Manufacturer Owned Inventory
Maintenance Procurement Transaction Request
Maintenance Service Supplier
Mean Time Between Failure
Mean Time To Repair (Restore)
Multivendor Services
North America
National Account managers
Next Business Day
Net Behind Your Network
Network Control Center

OPPM
OPA
OPS
OPS GM
ORS
OSI
OSM
P&BA
P&L
PAA
PC
PCD
PCI
PDM
PMO
PO
POC
POSSC
PPM
PPP
PSC
PSP1
PSP2
PSR
QAR
QPP
RDM
RFI
RFP
RFQ
ROI
RRM
S&T
SAP
SBU
SDAM
SDC1

Outside Principle Period of Maintenance

Operations
Operations
Operations General manager
Operational Recovery Services
Open Systems Interconnection
Operation Support manager
Pricing and Business Analysis
Profit and Loss
Pacific-Asia and Americas
Personal Computer
Product Control Document
Peripheral Component Interconnect
Personal Development manager
Project/Program Management Office
Purchase Order
Points of Contact
Philadelphia Open System Support Center
Principle Period of Maintenance
Personal Policies and Procedures
Product Service Center
Product Service planner
Product Service Planning

SDC2
SDO
SDO-MIP
SDO-PSP
SDS
SDW
SI/SO
SIM
SKU
SLA
SLAM
SM2
SME
SNMP
SOR
SOW
SPD

Solution Design consultant (GBMO)

Service Design Operations
Service Design Operations Materiel Inventory planner
Service Design Operations Product Service planner
Same Day Service
Service Design Workbench
Serial In/Serial Out
Service Implementation manager
Stock Keeping Unit
Service Level Agreement
Service Level Account manager
Service Marketing Support manager

Project Status Reporting

Quality Assurance Review
Quality Proposal Process
Resource Development manager
Request for Information
Request for Proposal
Request For Quotation
Return On Investment
Rapid Replacement Module
Systems & Technology
Systems, Applications & Products in Data Processing
Strategic Business Unit
Service Delivery Account manager
Service Delivery coordinator

Subject Matter Expert (OneCALL)

Simple Network Management Protocol
Statement of Requirements
Statement of Work
Services Proposal Development

SPDR
SPI
SPM
SPOC
SPOI
SR
SR-DCSS-IM
SRMS
SRT
SSC
SSDD
SSP
SST1
SST2
T&C
T&M
TAC
TCP/IP
TMP
TP
TPS
TRS
UCCC
UD
UK
UNIPIC
UNIPIL
UPP
US
USC
USFGG
USPRO
UTQP
UU
UWT
VAA
VAM
VAR
VAT
VLAN
VP
VPN
WDC
WPD

Service Proposal Development Request

Service Product Information
Service Pricing Module
Single Point of Contact
Single Point of Integration
Service Request
Senior Distributed Computing Support Services Implementation manager
Service Request Management System
Summary Revenue Tracking
Shared Service Center
Service Solution Design Document
Strategic Service partner
Sales Support team
Sales Support Tools
Terms & Conditions
Time & Materials
Technical Assistance Center (Cisco)
Transmission Control Protocol/Internet Protocol
Target Marketing Programs
Third Party
Third Party Service
Transaction Request System
Unisys Customer Call Center
Unisys Direct
United Kingdom
Unisys Price/Inventory Library (A-Series)
Unisys Price/Inventory Library (2200 Series)
Unisys Pricing and Proposal
United States
United States/Canada Theater of Operations
United States Federal Government Group
US Parts Recovery Operation (Holland, Ohio)
Unisys Total Quality Process
Unisys University
Unisys World Trade
Valuable Account Analysis
Value-Added Marketeer
Value-Added reseller
Value Added Taxes
Virtual LAN (Local Area Network)
vice president
Virtual Private Network
Worldwide Distribution Center
Worldwide Professional Development