A

Project Report
On

TATA
In partial fulfillment of BBA
Submitted by : Raghav arora
Roll No. : 1210101121
Submitted to : Mr. Ashish
(project guide)

INVERTIS UNIVERSITY

Declaration
i here by declare that the project work entitled

TATA
Is an authentic work carried out by me under the guidance of
(Project guide) for the partial fulfillment of degree of

BACHELOR OF
BUSINESS
ADMINISTRATION
And this has not been submitted anywhere else for the award of
Any other degree or diploma

ACKNOWLEDGEMENT
I take this opportunity to express my profound sense of
gratitude and respect to all those who helped me through out
the duration of this project.
It gives me immense pleasure to acknowledge my indebtedness
and sense of gratitude
TO Mr. ASHISH (Project guide) for the project under taken.
I also immensely thank the other faculty members of the
institute under who continuous support and guidance I
completed the project.

CERTIFICATE
It is to certify that Mr. RAGHA ARORA Studying in our
institute of management studies was allotted the project on
TATA by INVERTIS UNIVERSITY has successfully
completed it under the guidance of Mr. ASHISH
(PROJECT GUIDE)

Mr. ASHISH
(PROJECT GUIDE)

EXECUTIVE SUMMARY
The current millennium has unfolded new business rules most the
significant of them being that company has to constantly look into
minds of the customer. Customer loyalty plays a significant role
and today securing that loyalty requires quality right price and of
course last but not the least i.e. creating awareness about that
product. As a trainee, I was given knowledge about the way and
style of their working, their routine and their environment. It was a
great experience in getting under such a reputed company, which
has in it the ability to retain customer.

METHODOLOGY
Research is a scientific and systematic search for relevant information on a
specific topic. In other words, it is a search for knowledge through objective and
systematic method of finding solution to a problem. Research methodology is a
way to systematically solve the research problem. It includes the various steps
that are generally adopted by a researcher in studying his research problem
along with the logic behind.
There are two methods of data collection viz., primary and secondary. Primary
data are those which are collected afresh and for the first time, and thus happen
to be original in character. There are several methods of collecting primary data
which are:

Observation method

Interview method

Through questionnaires

Through schedules

Warranty cards

The secondary data are those which have already been collected by someone
else and which have already been passed through the statistical process. There
are various sources of secondary data which are:

Publications of the central, state and local governments

Technical and trade journals

Books, magazines and newspapers

Public records and statistics

Company records

In this particular project, the data being collected is of secondary type. Following
is the secondary data that has been collected:

Daily Balance Transfers: - These are the daily expenditures spent

and collections collected by units.

COCA: -These are the collections by RODs (Regional Operational

Divisions) and directly by sites.

COCF3: -These are the cheque collections by corporate offices.

Journal Vouchers: -These are rectifications and allocations received from

regions.

Bank Statement: This statement includes the transactions that are recorded and
maintained by banks.

Purpose
At the Tata Group our purpose is to improve the quality of life of the communities
we serve. We do this through leadership in sectors of national economic
significance, to which the Group brings a unique set of capabilities. This requires
us to grow aggressively in focused areas of business.
Our heritage of returning to society what we earn evokes trust among
consumers, employees, shareholders and the community. This heritage is being
continuously enriched by the formalisation of the high standards of behaviour
expected from employees and companies.
The Tata name is a unique asset representing leadership with trust. Leveraging
this asset to enhance Group synergy and becoming globally competitive is the
route to sustained growth and long-term success.
Five core values
The Tata Group has always sought to be a value-driven organisation. These
values continue to direct the Group's growth and businesses. The five core Tata
values underpinning the way we do business are:
Integrity: We must conduct our business fairly, with honesty and
transparency. Everything we do must stand the test of public scrutiny.
Understanding: We must be caring, show respect, compassion and
humanity for our colleagues and customers around the world, and always
work for the benefit of the communities we serve.
Excellence: We must constantly strive to achieve the highest possible
standards in our day-to-day work and in the quality of the goods and
services we provide.
Unity: We must work cohesively with our colleagues across the Group and
with our customers and partners around the world, building strong
relationships based on tolerance, understanding and mutual cooperation.
Responsibility: We must continue to be responsible, sensitive to the
countries, communities and environments in which we work, always
ensuring that what comes from the people goes back to the people many
times over.

Our brand ambassadors

The Tata Group has some of India's most famous personalities from the sports
and entertainment fields endorsing its products and services, and the Tata brand.
Narain Karthikeyan: The 'fastest Indian in the world' has been a brand
ambassador for the Tata Group since 2002. The Group was instrumental in
helping Karthikeyan break into the charmed Formula One racing circle in 2005.
More on Karthikeyan
Sourav Ganguly and Irfan Pathan: The old warhorse and the young tearaway
have been supporting the Tata Indicom brand. Ganguly has also been associated
with Tata Steel.
Sania Mirza: The new kid on the tennis block has been making waves in the
women's game with her power and ebullience. Mirza, who broke into the ATP top
100 in 2005, is a brand ambassador for Tata Tea.
Yuvraj Singh: This rising cricket star, among the most prominent of the young
brigade that has been transforming the way India plays the game, is a prominent
feature of the many promotions run by Westside, the retail chain of lifestyle
stores.
Naseeruddin Shah: Arguably the best actor of his generation, Shah has been
endorsing a range of insurance products from the Tata AIG stable.
Aamir Khan: To promote its watches, Titan has cast this extremely popular and
versatile Bollywood star in the role of an "iconic, style-conscious [brand
ambassador] who cuts across both sex and age groups in urban and rural India".
Karun Chandhok: Tata Group brand ambassador Karun Chandhok is the brightest
young star in the brigade of Indian racing car drivers looking to follow in the footsteps of
Narain Karthikeyan. The 21-year-old racer is currently honing his skills in the Formula 3
World Series for RC Motorsport, for whom he has made a positive start in the 2005-2006
racing season. More on Karun Chandhok

TATA TITANS
There is a difference between making money for oneself and creating wealth for
others. This is the story of a business house that has created wealth for a nation.
It is a story of struggle, anxiety, adventure and achievement. This is the story of
our pioneers.
Jamsetji Tata: The founder of the Tata Group began with a textile mill in central
India in the 1870s. His powerful vision inspired the steel and power industries in
the country, set the foundation for technical education, and helped India leapfrog
from
backwardness
to
the
ranks
of
industrialised
nations.

Sir Dorab Tata: Through his endeavours in setting up Tata Steel and Tata Power,
this elder son of Jamsetji Tata was instrumental in transforming his father's grand
vision into reality. It was also under his leadership that the Sir Dorabji Tata Trust,
the premier charitable endowment of the Tatas, was created, propelling the Tata
tradition of philanthropy.

Sir Ratan Tata: Jamsetji Tata's younger son had a personality that reflected his
sensitivity to the struggles of ordinary people and his desire to utilise his
considerable wealth to enhance the quality of public life. A philanthropist all his
life, he created a trust fund for "the advancement of learning and for the relief of
human suffering and other works of public utility". The Sir Ratan Tata Trust is today
the second largest of the Tata trusts.

JRD Tata: The late chairman of the Tata Group pioneered civil aviation on the
subcontinent in 1932 by launching the airline now known as Air India. That was
the first of many path-breaking achievements that JRD, who guided the destiny
of the Group for more than half a century, came to be remembered for.

1868

Jamsetji Nusserwanji Tata

starts a private trading
firm, laying the
foundation of the Tata
Group.

1874

The Central India

Spinning, Weaving and
Manufacturing Company
is set up, marking the
Group's entry into textiles.

1902

The Indian Hotels

Company is incorporated
to set up the Taj Mahal
Palace and Tower, India's
first luxury hotel, which
opened in 1903.

MILESTONES
1907

The Tata Iron and Steel

Company (now Tata Steel)
is established to set up
India's first iron and steel
plant in Jamshedpur. The
plant started production
in 1912.

1912

Tata Steel introduces

eight-hour working days,
well before such a system
was implemented by law
in much of the West.

1939

Tata Chemicals, now the

largest producer of soda
ash in the country, is
established.

1910

The first of the three Tata

Electric Companies, The
Tata Hydro-Electric Power
Supply Company, (now
Tata Power) is set up.

1917

The Tatas enter the

consumer goods industry,
with the Tata Oil Mills
Company being
established to make
soaps, detergents and
cooking oils.
1945

Tata Engineering and

Locomotive Company
(renamed Tata Motors
in 2003) is established
to manufacture
locomotive and
engineering products.
Tata Industries is
created for the
promotion and

1911

The Indian Institute of

Science is established in
Bangalore to serve
as a centre for advanced
learning.

1932

Tata Airlines, a division of

Tata Sons, is established,
opening up the aviation
sector in India.

1952

Jawaharlal Nehru, India's

first Prime Minister,
requests the Group to
manufacture cosmetics in
India, leading to the
setting up of Lakme.

development of hi-tech
industries.

1954

India's major marketing,

engineering and
manufacturing
organisation, Voltas, is
established.

1970

Tata McGraw-Hill
Publishing Company is
created to publish
educational and
technical books.
Tata Economic
Consultancy Services is
set up to provide
services in the field of
industrial, marketing,
statistical and technoeconomic research and

1962

Tata Finlay (now Tata

Tea), one of the largest
tea producers, is
established.
Tata Exports is
established. Today the
company, renamed
Tata International, is
one of the leading
export houses in India.

1984

Titan Industries a joint

venture between the Tata
Group and the Tamil Nadu
Industrial Development
Corporation (TIDCO) is
set up to manufacture
watches.

1968

Tata Consultancy Services

(TCS),
India's first software
services company, is
established as a division
of Tata Sons.

1991

Tata Motors rolls out its

millionth vehicle. (The
two-million mark was
reached in 1998 and the
third million in 2003.)

consultancy.

1995

Tata Quality
Management Services
institutes the JRD QV
Award, modelled on the
Malcolm Baldrige
National Quality Value
Award of the United
States, laying the
foundation of the Tata
Business Excellence
Model.

1999

The new Tata Group

corporate mark and logo
are launched.

1996

Tata Teleservices (TTSL) is

established to spearhead
the Group's foray into the
telecom sector.

2000

Tata Tea acquires the

Tetley Group, UK. This is
the first major acquisition
of an international brand
by an Indian business
group.

1998

Tata Indica India's first

indigenously designed
and manufactured car is
launched by Tata Motors,
spearheading the Group's
entry into the passenger
car segment.

2001

Tata-AIG a joint
venture between the
Tata Group and
American International
Group Inc (AIG) marks
the Tata
re-entry into insurance.

(The Group's insurance

company, New India
Assurance, was
nationalised in 1956).
The Tata Group
Executive Office (GEO)
is set up to design and
implement change in
the Tata Group and to
provide long-term
direction.

2002

The Tata Group

acquires a controlling
stake in VSNL, India's
leading international
telecommunications
service provider.
Tata Consultancy
Services (TCS) becomes
the first Indian software
company to cross one
billion dollars in
revenues.
Titan launches Edge,
the slimmest watch in
the world.
Idea Cellular, the
cellular service born of
a tie-up involving the
Tata Group, the Birla
Group and AT&T, is
launched.
Tata Indicom, the
umbrella brand for
telecom services from
the Tata Teleservices
stable, starts
operations.

2003

Tata Motors launches

CityRover Indicas
fashioned for the
European market. The
first batch of CityRovers
rolled out from the Tata
Motors stable in Pune on
September 16, 2003.

2004

Tata Motors acquires

the heavy vehicles unit
of Daewoo Motors,
South Korea.
TCS goes public in July
2004 in the largest
private sector initial
public offering (IPO) in
the Indian market,
raising nearly $1.2
billlion.

2005

Tata Steel acquires

Singapore-based steel
company NatSteel by
subscribing to 100 per
cent equity of its
subsidiary, NatSteel
Asia.
VSNL acquired Tyco
Global Network, making
it one of the world's
largest providers of
submarine cable
bandwidth.

THE

SEVEN
BUSINESS
SECTORS

CHEMICALS
RALLIS INDIA
TATA CHEMICALS
TATA PGMENTS

Rallis India
Profile
Rallis India is one of India's leading agrochemical companies. It offers the most
comprehensive portfolio of pesticides and also markets some seed varieties and
speciality fertilisers.
Rallis has an extensive distribution system with more than 1,500 distributors and
30,000 dealers nationwide, backed by strong marketing and sales teams. It also
has marketing alliances with several multinational agrochemical companies,
including FMC, Nihon Nihyaku, Dupont, Syngenta, Makhteshim Agan and Bayer.
Areas of business
Agrochemicals division
This division deals in pesticides, speciality fertilisers, micronutrients and seeds.
The company's leadership in pesticides comes from its portfolio of brands,
including Contaf, Rogor, Tatamida, Reeva and Tatametri. Its range of speciality
fertilisers includes calcium nitrate, Tracel and Solubor.
Rallis's portfolio of products enables growers of cotton, rice, vegetables, grapes
and other crops to control insect pests, diseases and weeds that affect crop
output.
International business division
Rallis exports its range of pesticides through alliances with agrochemical
companies across the globe. The company's export basket includes technicalgrade pesticides, branded formulations and contract-manufactured products.
Leather chemicals
This business deals primarily with the import of vegetable extracts and speciality
chemicals, such as wattle, syntans, fatliquors and pigments, manufactured by the
company's principals in Europe, Africa and Argentina for distribution to the leather
industry. It also exports natural tanning extracts to the UK, Italy and Argentina.
Rallis has technical laboratories in main tanning centres like Chennai, Ranipet,
Vaniyambadi and Kanpur.
Manufacturing

Rallis's factories in five locations in India manufacture technical-grade pesticides and

formulations; it has the largest capacity in the country (10,000 tonnes per annum of
technical-grade pesticides and 30,000 tonnes / litres per annum of formulations).
.
Research and development

The Rallis Research Centre at Bangalore has over 200 highly qualified and experienced
research scientists focusing on toxicology studies and the development of new
formulations and manufacturing methods. The activities supervised from the centre

include: conducting field trials to prove efficacy of products; residue, metabolism and
other studies necessary for registration of compounds; and contract synthesis.
Corporate social responsibility
Rallis employees have established a social service group called Rallilove to assist the
needy through an initiative called Assisting Communities Through Service. The
company's social service initiatives in Mumbai include providing non-formal education
to destitute children; sponsoring a day-care centre for the many homeless children who
come to the city from all parts of India; and providing educational, dietary and other
support to the children of sex workers. Rallis also provides social support to blind women
at various institutes and houses for the aged.

Tata Chemicals
Profile
Established in 1939, Tata Chemicals (TCL) owns and operates the largest and
most integrated inorganic chemicals complex in the country at Mithapur, Gujarat.
The company is among the largest producers of synthetic soda ash in the world
and has the largest share of the domestic market.
TCL is also among the nation's leading manufacturers of urea and phosphatic
fertilisers. Its urea plant, located in Babrala, Uttar Pradesh, is the country's most
efficient fertiliser unit, and produces 12 per cent of the country's urea output in
the private sector.
In June 2004, the company completed its acquisition of Hind Lever Chemicals
(HLCL), a manufacturer of bulk chemicals and phosphatic fertilisers. HLCL's
plant at Haldia, West Bengal, is India's largest producer of sodium tripoly
phosphate.
Tata Chemicals is a pioneer and market leader in the branded, iodised salt
segment. Its salt has a purity percentage of 99.8 per cent, the highest in the
country.
The company is ISO-9001/14001 certified and has an export presence in South
and South-east Asia, the Middle East and Africa.
TCL is now in the process of expanding its operations globally, and has set itself
the objective of becoming the lowest-cost producer of soda ash in the world.
Areas of business
Tata Chemicals is organised into three strategic business units: chemicals, food
additives and fertilisers.
Chemicals
Soda ash is the main product of the chemicals strategic business unit. The plant
has an installed capacity of 875,000 tonnes of soda ash per year, nearly 34 per
cent of the country's capacity. The company also has salt works spread over 60
sq km at its plant in Mithapur, generating over two million tonnes of solar salt
the base raw material for almost all the 27 basic chemicals that the company
produces. Caustic soda, bromine and bromine-based compounds and gypsum
are the company's other main chemicals.
The facility at Mithapur also has a cement plant, which was set up to consume
the solid waste generated from the manufacture of soda ash. TCL's cement is

sold in the state of Gujarat under the 'Shudh' brand.

Fertilisers

With an installed capacity of 864,600 tonnes per year, the company's fertiliser
complex at Babrala has standards in technology, energy conservation,
productivity and safety that are ranked among the best of its kind in India and
comparable to the best in the world. It is the only fertiliser plant in the country to
use dual feedstock: natural gas or naphtha, or a combination of both. The
complex also houses an ammonia plant with a capacity of 1,350 tonnes per day.
The company's phosphatic fertiliser plant at Haldia, acquired from Hind Lever
Chemicals, has production volumes exceeding 1.2 million tonnes per annum.
The plant's fertilisers, sold under the brand name 'Paras', lead the market in the
states of West Bengal, Bihar and Jharkhand.
Food additives
Tata Chemicals' food additives strategic business unit has two of the company's
premium product groups under its wing: branded salt and sodium bicarbonate.

Branded salt: The company manufactures four varieties of salt: iodised,

crystalline, vacuum and pure salt which collectively have a 38-per cent
market share of the Indian branded iodised salt market. Apart from Tata
Salt, the country's leading salt brand, TCL also produces Tata Samundar,
crystal salt, and Topp Salt, iodised, vacuum evaporated salt (marketed in
the Middle East markets).

Sodium bicarbonate: The company produces three varieties of sodium

bicarbonate technical, refined and granular at its 50,000-tonnes-peryear plant. These are marketed in India, the Middle East, Africa and
Bangladesh. As part of its growth plans, Tata Chemicals has launched
cooking soda in small, single-use sachets under the brand name 'Tata
Samunder'.

Services
Tata Kisan Sansar provide farmers a wide range of agri-services and solutions,
right from the stage of sowing seeds to post-harvest management and marketing
of agricultural produce extension services. These centres provide end-to-end
agricultural solutions to farmers, including technological innovations and farming
know-how, using sophisticated technology such as satellite mapping and
geographical information systems.
The takeover of the Rallis farm management division by Tata Chemicals will
enable Tata Chemicals to acquire contract farming and farm equipment
businesses.
Corporate social responsibility

The company is a firm believer in the 'avoid, reduce and recycle' philosophy, a
manifestation of which is the company's cement plant at Mithapur.
The company is a signatory to Responsible Care, a voluntary global initiative of
the chemical industry that demonstrates allegiance to safety, health and
environmental issues. The company has also developed the Mithapur salt works
as a natural habitat for thousands of migratory birds.
Tata Chemicals has promoted the Tata Chemicals' Society for Rural
Development (TCSRD) for the benefit of the rural population in and around the
company's plants and townships.
Both the company's plants are ISO-14001 and OHSAS-18001 certified. It has
also implemented the Japanese 5-S and Total Productive Maintenance concepts
to ensure the maintenance of quality standards and safety management norms.
The Safety Management System at Tata Chemicals is in line with guidelines set
by the British Safety Council.
Locations
TCL has its headquarters in Mumbai and has regional offices across India. It
operates an inorganic chemicals complex at Mithapur in Gujarat and a fertiliser
complex at Babrala in Uttar Pradesh.
TCL also has a phosphatic fertiliser complex at Haldia in West Bengal.

Tata Pigments

Profile
The company is a wholly-owned subsidiary of Tata Steel. Its product range
includes synthetic iron oxide pigments used to lend colour to paints, emulsions,
cement floors, plastics, rubber, paper, drugs, printing ink, and other end products.
It has engaged the services of reputed American technical consultants to
upgrade the quality of its products in line with international standards.
Areas of business
The company is engaged in the production of synthetic red and yellow oxides of
iron. Tata Powders have been developed for cement floors in a range of colours
that have been well received in the marketplace. It also manufactures dry cement
paint for exterior application under the brand name Cemplus, and is exploring the
possibilities of manufacturing liquid paint for exterior application, and phenolic
resins that are used in refractories and foundries.
The companys products are exported to the UK. Its product line is being
exported to Indonesia and Nepal and plans to expand the network to the Middle
East, Sri Lanka and Bangladesh are underway.
Location
The company is located in Jamshedpur.

ENGINEERING
AUTOMOTIVE
a)TATA AUTOCOMP SYSTEM
b)TATA MOTORS
ENGINEERING SERVICES
a) TATA PROJECTS
b) TCE CONSULTING ENGINEERS
c) VOLTAS
ENGINEERING PRODUCTS
a)TAL Manufacturing Services
b)Telco Construction Equipment Company
c)TRF

Tata AutoComp Systems

Profile
Tata AutoComp Systems (TACO), a technology company in the automotive
sector, has built its base through partnerships with global component and vehicle
manufacturers. TACO offers one-stop solutions to automakers in both the Indian
and world markets. The company offers products and services to vehicle and
component manufacturers as well as end-users of automobiles.
Areas of business
Taco has three major businesses manufacturing, engineering and supplychain management.
Manufacturing: In the manufacturing business, the focus is on building
capabilities in manufacturing, design and engineering and outsourcing to serve
customers in India and to meet requirements of global customers. TACO has also
been successful in shifting plant and equipment from high cost zones like Europe
to India.
Engineering: TACO's range of services in this area includes:

Concept design

Detailed engineering

Product validation

Supply chain management: This business group provides cost effective total
procurement services to global automotive companies from India and its services
include

Development and supply of components with full QCD responsibility to

global automotive customers, through qualified Indian component
manufacturers

End-to-end logistics management for domestic and overseas customers.

Vendor development and other component sourcing services for

automotive companies.

Collaborations
Joint ventures with Johnson Controls (US), Faurecia (France), T.Rad (Japan), Yazaki
Corporation (Japan), CHKK (Japan), Ficosa International (Spain), Nifco Corporation
(Japan), Stadco (UK), Sungwoo (South Korea), Owens Corning (US), Yutaka Giken
(Japan) and Knorr-Bremse (Germany).

Tata Motors
Profile
Established in 1945, Tata Motors is India's largest automobile company, with
revenues of Rs 24,000 crore (USD 5.5 billion) in 2005-06. The company began
manufacturing commercial vehicles in 1954 with a 15-year collaboration
agreement with Daimler Benz of Germany. It is the leader by far in commercial
vehicles in each segment, and the second-largest in the passenger vehicles
market with winning products in the compact, midsize and utility vehicle
segments. The company is the world's fifth-largest medium and heavy
commercial vehicle manufacturer.
Areas of business
Tata Motors' product range covers passenger cars, multi-utility vehicles as well
as light, medium and heavy commercial vehicles for goods and passenger
transport. Seven out of 10 medium and heavy commercial vehicles in India bear
the trusted Tata mark. The company developed India's first indigenously
developed light commercial vehicle, India's first sports utility vehicle and, in 1998,
the Tata Indica India's first indigenously manufactured passenger car. Within
two years of launch, Tata Indica became India's largest selling car in its segment.
Commercial vehicle business unit
The company has over 130 models of light, medium and heavy commercial
vehicles ranging from two tonnes to forty tonnes, buses ranging from 12-seaters
to 60-seaters, tippers, special purpose vehicles, off-road vehicles and defence
vehicles.
Passenger car business unit
The company's passenger car range comprises the compact car Indica, the
midsize Indigo and Indigo Marina in both petrol and diesel versions. The Tata
Sumo, the Tata Safari and its variants are the company's multi-utility vehicle
offerings.
In addition to the growth opportunities in the domestic market, the company is
pursuing growth through acquisitions. In 2004, it acquired the Daewoo
Commercial Vehicle Company, Korea's second-largest truck maker, now named
Tata Daewoo Commercial Vehicles Company. In 2005, Tata Motors acquired a
21-per cent stake in Hispano Carrocera, a reputed Spanish bus and coach
manufacturer, with an option to acquire the remaining stake as well.
Research and development
Tata Motors invests approximately up to 2 per cent of its annual turnover on

research and development, with an emphasis on new product / aggregates

development and technology upgradation. Its Engineering Research Centre in
Pune employs over 1,400 scientists and engineers and has India's only certified
crash-test facility and hemi-anechoic chamber for testing of noise and vibration.
The company also draws on the resources of leading international design and
styling houses like the Institute of Development in Automotive Engineering, SPA,
Italy, and Stile Bertoni, Italy. The company has also been implementing several
environmentally sensitive technologies in manufacturing processes and uses
some of the world's most advanced equipment for emission checking and control.
Environmental responsibility
Tata Motors has led the Indian automobile industry's anti-pollution efforts through
a series of initiatives in effluent and emission control. The company introduced
emission control engines in its vehicles in India before the norm was made
statutory. All its products meet required emission standards in the relevant
geographies. Modern effluent treatment facilities, soil and water conservation
programmes and tree plantation drives at its plant locations contribute to the
protection of the environment and the creation of green belts.
Exports
Tata Motors' vehicles are exported primarily to Europe, Africa, the Middle East,
South and South East Asia and Australia. The company also has assembly
operations in Malaysia, Bangladesh, Ukraine, Kenya and Russia. Over the years,
the company has received more than 50 awards from the government of India's
Engineering Export Promotion Council, for its export initiatives. While currently
about 14 per cent (as on March 31, 2005) of its revenues are from its
international business, the company intends to increase its international business
through organic and inorganic growth routes.
Associates
Tata Motors has made substantial investments in building associate and
subsidiary companies that complement and support its business activities. These
include:

Tata Daewoo Commercial Vehicle Company, manufactures heavy

trucks ranging from 15T GVW to 45T GVW. Tata Motors acquired this
company in March 2004.

Tata Cummins, a joint venture with Cummins, USA, manufactures

Cummins engines for Tata Motors.

Telco Construction Equipment Company, a joint venture with Hitachi

Machinery Company, Japan, is engaged in the manufacture and sale of
earthmoving machinery and construction equipment such as hydraulic
excavators, cranes and wheel-loaders.

Tata Technologies, provides IT support in the areas of engineering design,

development and validation, business information systems and ERP
systems.

HV Axles, manufactures axles for Tata Motors' medium and heavy

commercial vehicles.

HV Transmissions, supplies gearboxes for the company's medium and

heavy commercial vehicles.

Tata Holset, a joint venture between Holset Engineering Company, UK, a

wholly-owned subsidiary of Cummins Engine Company, USA and the
Tatas (Tata Motors, Tata International and Tata Industries are
shareholders). Incorporated in 1994, this company manufactures
turbochargers for engines made by Tata Cummins as well as other auto
manufacturers.

TAL Manufacturing Solutions, manufactures painting systems, welding

lines, material handling systems and robotics. It also develops factory
automation solutions and provides consultancy services in the field of
manufacturing processes and factory layouts.

Concorde Motors (India): Retails Tata Motors' range of passenger

vehicles.

Tata Precision Industries, Singapore and Tata Engineering Services,

Singapore, are engaged in the manufacture of high precision tooling and
spare parts, and warehousing, respectively.

Nita Company, Bangladesh, is engaged in the assembly of Tata vehicles

for the Bangladesh market.

Awards

Tata Motors has been chosen as India's Most Trusted Brand in cars in a
Readers Digest-AC Nielsen consumer survey in 2006.

Tata Motors' mini-truck, Ace, which has created an all-new category in the
commercial vehicles market, received the BBC-Top Gear' Design of the
Year 2006. The company's Starbus low-floor city bus and the Novus heavy
truck were adjudged second and third respectively.

For the second consecutive year, Tata Motors was rated by Auto Monitor
as the 'Commercial Vehicle Manufacturer of the Year' for 2006.

The Commercial Vehicle Business Unit won the CII-Exim Bank Award for
2005 for Business Excellence, for being a role model of excellence in
management. The award particularly recognises excellence in the
management of quality as a fundamental process.

The two divisions of the company also won the Tata Group's JRD QV
Awards for Business Excellence in 2005.

The Jamshedpur plant and the car plant at Pune received the Union
Ministry of Power's National Energy Conservation Award, which recognise
significant initiatives to reduce energy intensity and improve energy
efficiency. The Jamshedpur plant won the award for the fourth year in a
row. The Commercial Vehicle Business Unit and the Passenger Car
Business Unit also received the CII's National Award for excellence in
energy management. The Foundry Division at the Pune plant received the
Gargi Huttenes Albertus Green Foundry of the Year Award.

Locations
Tata Motors has manufacturing plants at Jamshedpur (eastern India), Pune
(west), and Lucknow (north) as well as a nation-wide sales, service and spare
parts network focused on providing users with easy-access service solutions.

Tata Projects
Profile
Tata Projects is a professionally managed engineering, procurement and
construction company with operations in the core sectors of power generation,
transmission and distribution, industrial infrastructure, and quality services.
The company is one of the few companies to have earned the ISO 9001, ISO
14001 and OHSAS 18001 certifications for all its operations.
The company's quality services, backed by well integrated inspection centres
within and outside India, offer best in class third-party inspection and expediting
services in the fields of power, cement, steel, pharmaceutical, telecom, oil and
gas, petrochemicals and windmills.
Areas of business
Power generation

The company's power generation strategic business unit undertakes turnkey

engineering, procurement and construction (EPC) projects in the fields of captive
installation works of steam generators, turbine generators and auxiliaries up to
660 MW.
As an EPC contractor the company has a knowledge base of the latest
technologies available and skills in project management. This business unit's
offerings are based on the deep understanding of both domestic and
international customer needs in order to achieve the best possible solution.
Transmission and distribution
The company is a key player in the extra high voltage (EHV) sector with
capabilities of turnkey execution of high-voltage transmission lines and
substations, execution of distribution substations and substations, and survey of
transmission lines using satellite imagery and other modern technology. Backed
by a dedicated workforce, the company is teaming with leading global companies
in their efforts to execute mega projects in power generation, transmission and
distribution.
Industrial infrastructure
The company's infrastructure business unit, besides its main business of setting
up seawater desalination and water-related treatment plants, is aggressively
working on an end-to-end sustainable solution for providing potable drinking
water in rural areas, a problem that afflicts most states in India. The company is
also working towards creating a sustainable solution for treating arsenic
infestation of water, particularly in the state of West Bengal and Bihar.

Quality services
This strategic business unit offers third-party inspection and expediting services
in the fields of power, cement, steel, pharmaceuticals, telecom, oil and gas,
petrochemicals and windmills. It also offers consultancy services for ISO 9001,
ISO 14001 and OHSAS 18001, besides self-certification capabilities assessment
of suppliers.
Fifteen inspection centres with e-connectivity spanning major industrial cities in
India provide fast and cost-effective service.
In the international arena, the company is currently providing these services in
Abu Dhabi, Sharjah, Dubai, Bahrain, Saudi Arabia, China, Korea and Malaysia.
Community initiatives
As a part of corporate social responsibility, the company is involved in finding a
sustainable solution to the acute problem of fluorosis (excessive fluoride
concentration in ground water) in the state of Andhra Pradesh, where the
company's corporate office is located. In this regard, the company, by networking
with the Federation of Andhra Pradesh Chamber of Commerce and Industry, has
donated defluoridation units to provide safe drinking water in Gangadevapalli
village of Warangal district and Chinnakandakur village of Nalgonda district, both
in Andhra Pradesh.
The company has also adopted a village to provide education to all children up to
primary school and for adult literacy.
The company, along with the Tata Relief Committee, took part in the relief
operations of tsunami-affected villagers by deploying its mobile / skid mounted
desalination plant for safe drinking water at Nagapattinam, Tamil Nadu. The unit
is operated by a team of company personnel.

TCE Consulting Engineers

Profile
TCE Consulting Engineers, a wholly owned subsidiary of Tata Sons, is a premier
engineering consultancy enterprise. TCE is the successor of Tata Consulting
Engineers, which was established in 1962. TCE secured ISO 9001 certification
from Lloyd's Register Quality Assurance in 1994 and was re-certified in 1997 and
2000.
TCE offers a range of services that covers the entire gamut of project
engineering. It has on its rolls more than 700 highly qualified and experienced
professionals. TCE services cover the entire gamut of project engineering
from inception to commissioning.
TCE has been providing engineering services to overseas clients for over 30
years. The World Bank, the Asian Development Bank, the United Nations
Development Programme and the United Nations Childrens Fund have funded
some of these projects.
Areas of business
TCE offers comprehensive multi-disciplinary solutions in the following areas:

Power (thermal, hydro, nuclear, transmission and distribution)

Chemicals

Industry

Water supply and waste water

Locations
TCE has design and project offices in four cities in India, as well as in the US and
Iran.

VOLTAS
Profile
Established in 1954, Voltas is India's premier air conditioning and engineering
services provider. It offers engineering solutions for a wide spectrum of industries
in areas such as heating, ventilation and air conditioning, refrigeration, climate
control, textile machinery, machine tools, mining and construction, materials
handling, water management, building management systems, pollution control
and chemicals.
The company's strengths lie in the design and manufacture of industrial
equipment, the management and execution of air-conditioning and public work
projects, the procurement, installation and servicing of technology based
systems, and in being a representative of global technology leaders.
All these capabilities are ISO 9001-2000 certified.
Areas of business
Operations

Voltas's operations are organised into four independent business-specific

clusters: air conditioning and refrigeration business group, international
operations business group, unitary products business group and engineering
products business group. Each of these divisions has independent facilities for
market coverage and customer servicing.
Manufacturing

Voltas manufactures industrial air conditioning and refrigeration equipment, air

conditioners, water coolers, freezers, commercial refrigerators, forklift trucks and
large water supply pumps. These products bear the stamp of state-of-the-art
automated manufacturing plants, resulting in consistently high quality and
reduced costs.
Voltas has partnered with international companies, viz., LG Electronics of Korea
and Fedders International of USA, for 'manufacture only' alliances producing lowcost, high-quality refrigerators and room air conditioners.
Projects
The company is also well known in the field of engineering procurement and
construction, and electro-mechanical projects, specialising in heating, ventilation
and air conditioning, building management systems, power and lighting,
communication systems, water management and pollution controls. It has
successfully undertaken project works in the Middle East, South East Asia, the
Far East, Africa and the CIS countries.

Marketing
Voltas's extensive procurement and marketing operations cover air conditioners,
textile machinery, machine tools, mining and construction equipment and
industrial chemicals.
Collaborations
In its pursuit of the latest world-class technologies, Voltas has established
international tie-ups with Hitachi (Japan), Standard Refrigeration (USA), Dunham
Bush (USA), Siemens Building Technologies (Asia Pacific), Ruks Engineering
(Canada) and Costan of Italy for refrigerated cabinet display units for hyper
markets. Voltas also represents a number of leading international manufacturers.
Community initiatives
Voltas has consciously laid emphasis on corporate social responsibility, and also
on ecology and environment protection. Exemplary corporate citizenship is
demonstrated in numerous social welfare projects, whether independently
undertaken or in support of the Tata Council for Community Initiatives.
Location
Voltas has its head office in Mumbai and zonal headquarters in Mumbai, Kolkata,
New Delhi and Chennai. It has territorial offices in Ahmedabad, Bangalore,
Chandigarh, Hyderabad, Jamshedpur, Lucknow, Pune and Kochi, while the
overseas offices are located in Abu Dhabi (UAE), Hong Kong and Singapore.
Voltas has factories at Thane (Maharashtra), the union territory of Dadra, and
Sanathnagar (Andhra Pradesh).

TAL Manufacturing Solutions

Profile
TAL Manufacturing Solutions is a company focused on offering cost-effective and
total solutions in the field of manufacturing engineering. A pioneer in its area of
expertise, TAL's international-standard technology and its talented team of
professionals make it a premier player in the machine tools and equipmentbuilding industry.
The company was formed by merging the machine tools and growth divisions of
Tata Motors. These divisions developed and evolved over a period of three
decades, and this experience has helped TAL deliver world-class manufacturing
systems.
TAL has designed, built and installed more than 1,500 machine tools for the
production shops of Tata Motors' automobile and other divisions, and it has been
responsible for putting up the manufacturing facilities of the Indica car plant.
TAL's aim is to secure a predominant market share in machine tools, material
handling, robotics and process solutions, which includes weld shops, paint shops
and assembly lines.
Areas of business
TAL provides a variety of services within the ambit of manufacturing engineering,
CAD design, modelling, analysis, simulation, robotics and manufacturing support.
The company's product spectrum includes CNC machines, CNC transfer-lines,
material handling equipment, testing equipment, painting systems, shot-blasting
machines, welding fixtures, machining fixtures, welding and assembly lines.
Collaborations
TAL's technology base has been strengthened through its association with
renowned machine-tool manufacturers such as Huller-Hille (Germany), Niigata
Engineering Company and Nachi-Fujikoshi Corporation (both Japan).
Customers

Tata Motors

HVF, Avadi

Nachi Fujikoshi, Japan

Bajaj Tempo

Mahindra & Mahindra

Simpson

Eicher

Dana Spicer

ZF Steering

Bharat Heavy Electricals

Lohia Machines

Subros

Audco Valves

Bharat Forge

Sanden Vikas

Ordnance factories

DLW, Varanasi

Rambaudi, Italy

Escort JCB

Ashok Leyland

Bajaj Auto

Location
The company has its head office in Pune.

Telco Construction Equipment Company

Profile
The company manufactures construction equipment that is used in major
infrastructure projects in India. It has remained a market leader for the past five
years, despite stiff competition. It has revolutionised the Indian construction
equipment industry, with the introduction of the V-series of hydraulic excavators.
The company has an extensive customer base that includes government and
institutional buyers, and contractors. The company was the countrys first
construction equipment manufacturer to receive the ISO 9001 certification.
Areas of business
The company has used state-of-the-art technology to manufacture excavators
and backhoe loaders. It enjoys a 90 per cent share of the crawler crane market in
India. It is the only Indian manufacturer that produces 100 tonne cranes. These
are the largest machines made locally. The company was the first to introduce
mini-excavators in India, and its brand EX60, is the most successful machine to
be made in India so far, with more than 1,300 machines being sold in the last
three years. It is the largest manufacturer of hydraulic excavators in India, with
over 6,000 machines in the market. It offers the widest available range of
hydraulic excavators, eight models ranging from two tonnes to 60 tonnes in size.
The company can indigenously design and develop products.
Collaborations
The company has collaborations with Hitachi Construction Machinery Company,
Japan, for hydraulic excavators and cranes; and John Deere, USA, for backhoe
loader technology, Lebrero, Spain, for compactors and CESAN, Turkey, for
asphalt plants.
Locations
The company has a countrywide network of sales, service and spare parts
offices. It has modern manufacturing expertise with the latest machine tools and
automation facilities, such as robot welding and machining centres, at
Jamshedpur and Dharwad.

TRF
Profile
The combined competencies of three companies, the erstwhile Tata Robins
Fraser (established in 1962), Tata Material Handling Systems (formerly Tata Man.
Ghh., established in 1978), and Tata Technodyne (established in 1996), helped
create TRF. The company is regarded as one of the most comprehensive
sources of engineering equipment, systems and services. It manufactures bulk
material handling and processing equipment, bulk material handling systems,
coke oven equipment, coal dust injection systems for blast furnaces, coal
beneficiation systems, and port and yard equipment. EPC and EPCM services
are also provided. The company caters to diverse industries including power,
metallurgy, chemical, mining and cement.
Areas of business
The company offers a wide range of products and services.
Bulk material handling equipment: TRF manufactures conveyor components
such as idlers, pulleys, take ups, scrapers, belt trippers / shuttle conveyors, blow
feeders, apron feeders, vibrating/reciprocating feeders, steep angle conveyors
and portable conveyors. Its range of yard equipment includes stackers, bucket
wheel reclaimers, and scraper and blending reclaimers. Wagon handling
equipment, such as wagon loaders, ship loaders and ship unloaders, is also
produced.
Bulk material processing equipment: Vibrating screens including scalping
screens, de-waterisers, de-sliming screens, and foundry shake-outs are
manufactured. The company also produces crushing equipment such as, cone
crushers, double roll crushers, hammer mills, impactors, jaw crushers, ring
granulators, rotary breakers and single roll crushers.
Bulk material handling systems: Conveyor systems for use in plants, cross
country conveyor systems, underground conveyor systems, raw material bedding
and blending systems, and rapid loading systems are manufactured.
Coke oven equipment: The company produces stamping, charging and pushing
equipment, charging gas transfer systems, and equipment for conventional top
charge batteries, such as charging cars and pushing cars.
Coal dust injection systems: The company manufactures injection systems
whereby pulverised and dried coal is conveyed in dense flow mode and injected
through blast furnaces for improved performance and reduced coke
consumption.

Coal beneficiation systems: Coal beneficiation systems that use the dense
media cyclone- cum-floatation process and jig system process are produced.
Deshaling is done using barrel washer systems.
Port and yard equipment: The company manufactures slewing cranes, grab
ship and barge unloaders, ship and barge loaders and stacker reclaimers. It also
makes special purpose EOT cranes for steel mills.
EPC and EPCM services: TRF offers support services for infrastructure, power
generation, ferrous and non-ferrous metals, and coal washeries.
Technology associates: The company has several collaborators and
technology associates. These include SAARTECH, Germany, for stamping,
charging, pushing equipment, charging gas and transfer cars; Techint Italimpianti,
Italy, for yard and port equipment manufacture; BMH, Germany, for coal dust
injection systems; Schalke, Germany, for coke oven machinery; Hatch
Associates, Australia, for high capacity conveying systems and coal washeries;
Flour Daniel India and LTA Process Engineering.
Locations
The companys headquarters and factory are located at Jamshedpur, with offices
in Hyderabad, Mumbai, New Delhi and Nagpur.

MATERIALS
COMPOSITES- TATA Advanced
material
METALS TATA Steel

Tata Advanced Materials

Profile
The company undertakes the design, application, engineering, prototyping,
testing and manufacture of products in advanced composites for several hightech and industrial sectors. The company is ISO-9001 certified.
Areas of business
The company manufactures armour products such as bulletproof jackets,
helmets and bulletproof containers. It also armours special vehicles. The special
projects that have been undertaken include the design and development of
custom-made structural and armour products for several sectors such as
aerospace, defence, engineering and medical electronics industry.
Its range of telecommunication products includes lightweight antenna reflectors
and telecom shelters.
The company manufactures composite panels for cargo containers.
Location
The company is based in Bangalore.

Tata Steel
Profile
Tata Steel is India's largest integrated private sector steel company. Established
in 1907, its steel plant at Jamshedpur produces four million tonnes of hot and
cold rolled flat and long products.
The company is backward integrated with owned iron ore mines and collieries.
With its competitive advantage in raw materials, efficient operations and the
benefits of a recently-completed $2.3 billion programme of modernisation, Tata
Steel is among the lowest cost steel producers in the world.
The steel major has won the Prime Minister's Trophy four times. This award is
instituted by the Indian ministry of steel and awarded to the country's best
integrated steel plant. In 2000, it became the first Tata company to win the JRD
Tata QV award, given to the company with 'world class' operations under the
Group's Tata Business Excellence Model.
Areas of business
Apart from the main steel division, Tata Steel's operations are grouped under
strategic profit centres like tubes, growth shop (for its steel plant and material
handling equipment), bearings, ferro alloys and minerals, rings, agrico and
wires.
Tata Steel's products include hot and cold rolled coils and sheets, tubes, wire
rods, construction bars, structurals, forging quality steel, rings and bearings. In
an attempt to 'decommoditise' steel, the company has recently introduced brands
like Tata Steelium (India's first branded cold rolled steel), Tata Shaktee
(galvanised corrugated sheets), Tata Tiscon (re-rolled bars), Tata pipes, Tata
bearings, Tata Wiron (galvanised wire products) and Tata Agrico (hand tools and
implements).
Tata Steel is also exploring opportunities in the ferro-chrome and titanium
businesses.
Joint ventures, associates and subsidiaries
Tata Steel has numerous joint ventures and subsidiaries. Among them are:

Tinplate Company of India

Tayo Rolls

Tata Ryerson

Tata Refactories

Tata Sponge Iron

Tata Metaliks

Tata Pigments

Jamshedpur Injection Powder (Jamipol)

TM International Logistics

metaljunction services

TRF

Jamshedpur Utility and Service Company (JUSCO)

The Indian Steel and Wire Products(ISWP)

Lanka Special Steel

Sila Eastern Company

Environment management
Jamshedpur was India's first planned industrial township. In more recent times,
Tata Steel has received ISO 14000 certification for environment management for
most of its works, plants, mines and collieries.
Corporate social responsibility
Tata Steel is one of the few Indian companies to be invited to join the UNsponsored Global Compact. It has also been conferred the prestigious Global
Business Coalition Award (GBC) for Business Excellence in the Community in
view of its outstanding work in the field of HIV / AIDS awareness.
Awards

The Betz Dearborn Environment Partnership Award.

The CII-Exim Award for Business Excellence, 2000.

The JRD QV Award, 2000.

The Outstanding Corporate Citizen Award from The Economic Times.

The Tata Steel Rural Development Society has won the Federation of
Indian Chambers of Commerce and Industry award for Rural Initiatives
three times.

The company has won the National Energy Conservation Award for three
consecutive years from the ministry of power, government of India.

The Corporate Social Responsiveness Award from Business World and

Compaq.

Location
The company is headquartered at Jamshedpur in Jharkhand.

ENERGY
POWER
a)TATA BP Solar INDIA
b) TATA Power

Tata BP Solar India

Profile
Tata BP Solar is a joint venture involving the Tata Power Company and BP Solar,
one of the largest solar power companies in the world. Set up in 1989, the
company manufactures solar photovoltaic and thermal products and systems at a
state-of-the-art plant in Bangalore.
Besides manufacturing, Tata BP Solar also designs, engineers and installs solar
power products and systems, catering to domestic and industrial needs. For
custom-designed solar electric projects, it employs computerised system-sizing
design tools. The company also works to propagate the use of solar power, a
renewable energy that is also environmentally friendly.
Tata BP Solar has ISO 9001 quality accreditation and ISO 14001 environmental
standards accreditation. Its products and systems have been accorded approvals
by various test agencies, and its countrywide network of offices, customer
support centres and dealers ensure that customers are served efficiently.
Tata BP Solar works closely with non-governmental organisations to help poor
people and communities, in rural as well as urban areas, derive the benefits of
the suns energy.
Areas of business
Tata BP Solar has a wide product range that caters to varied demands and
markets:

Solar photovoltaic cells (silicon single crystal and multi crystal)

Solar photovoltaic modules

Solar batteries

Solar charge regulators

Solar home-lighting kits

Solar street lights

Solar lanterns

Solar garden lights

Solar water-pumping systems

Solar power packs for homes and offices

Solar-powered vaccine refrigerator

Solar educational kit

Solar man-packs

Community power packs

Solar power systems for telecommunication and television broadcasting

Solar-powered railway signalling systems

Solar power systems for off-shore platforms

Cathodic protection for pipelines

Solar AC and solar diesel hybrid systems

PV wind hybrid systems

Solar-powered navigational aids

SPV systems for petrol/HSD dispensing pump

Solar grid-connect power plants

Solar-powered traffic kiosks

Solar-powered bus shelters

Solar-powered milk chilling units

Solar blinkers

Integrated photovoltaic systems

Solar aids for disaster management

Solar aids in road transportation

Solar cooker

Solar water-heating systems

Solar swimming-pool heating system

Tata BP Solar is planning several strategic diversifications to complement and

augment its current product mix. This will be in harmony with the companys
policy of remaining market leaders in its business through constant quality
improvement and innovation and by ensuring customer satisfaction.
Exports
Tata BP Solar is the only Indian solar company that exports, on a consistent
basis, solar cells, modules, solar power systems and solar hot-water collectors.
These products are shipped to Australia, Bangladesh, Bhutan, Columbia, Egypt,
Ethiopia, France, Germany, Indonesia, Japan, Kenya, Malaysia, Nepal, Norway,
Saudi Arabia, Singapore, South Africa, Spain, Sri Lanka, Tanzania, the United
States, Uganda, United Kingdom, Zambia and Zimbabwe.
Locations
Tata BP Solar has a 90-strong dealer network spread across India and its
neighbouring countries. The company has offices in Bangalore, Delhi,
Chandigarh, Kolkata, Pune, Ahmedabad, Lucknow, Jammu and Leh.

Tata Power
Profile
A pioneer in the Indian power sector, Tata Power (TPL) is one of Indias largest
energy utilities. Started as the Tata Hydroelectric Power Supply Company in
1911, it is an amalgamation of two entities: Tata Hydroelectric Power Supply
Company, Andhra Valley Power Supply Company (1916).
TPL provides services in power generation, distribution and transmission; oil and
gas; and broadband and communications. The company has big overseas power
projects in a number of countries, including the UAE, Malaysia, Saudi Arabia,
Kuwait and Algeria. It has also undertaken projects in power plant / utility
operations and management in Saudi Arabia, Liberia, Iran, Sierra Leone and
Algeria.
Areas of business
Power expertise services

Setting up independent power plants (lPPs) and captive power plants

(CPPs), and executing power transmission and distribution projects.

Operation and maintenance services.

Remnant life assessment and performance evaluation services of power

plant equipment.

In overseas projects, erection, testing, commissioning and trial operations.

In power plant / utility operations, management and plant operators

training projects (in India and abroad).

Oil and gas

Through Tata Petrodyne, a wholly owned subsidiary, TPL engages in oil and gas
exploration and production. It is part of consortia comprising leading oil and gas
companies like Cairn Energy, Enron, Hardy Exploration & Production, ONGC and
Hindustan Oil Exploration Company for gas and oil exploration and development
projects in three offshore blocks. These are: two gas blocks in the Gulf of
Cambay, and one oil block in the Cauvery basin, Tamil Nadu.
Broadband and communications
TPL is poised to exploit the potential of the exponentially growing broadband
business in Mumbai, which accounts for 30 per cent of the Indias Internet traffic.
Tata Power already has an optic fibre network of 600 km in the city. Additionally, it

has right of way in an additional 1,200 km in Mumbai. Tata Power's optic fibre
network covers all of Greater Mumbai, including commercial, residential and
industrial centres.
TPL is spearheading the Tata Groups thrust into broadband, and will coordinate
its activities with other Group companies to exploit the sectors potential, with the
objective being to provide high-quality, wide-spectrum broadband services. The
company also has plans to set up its own Internet gateways. TPL is aiming to
expand its broadband operations to a national level in the next few years. Its
national broadband network will link major cities within the country, and have a
greater presence in high-value states such as Maharashtra, Andhra Pradesh and
Karnataka.
Subsidiaries

The Strategic Electronics Division

Tata Power Broadband Company

Tata Power Trading Company

Tata Ceramics

Community initiatives

Eco-restoration and eco-development: TPL is involved in a variety of

endeavours in this area. These include pisciculture including a wellrecognised mahseer conservation project developing public spaces;
environmental education; environmental research activities; and water
conservation.

Fish farming: As a part of its rural development thrust, the company

releases over 100,000 fish fingerlings every year in village ponds in
different parts of India, and provides advice on their cultivation and growth.
The money garnered from selling the fish is used to promote multidirectional village development schemes.

Medical aid and healthcare: TPLs medical officers extend free medical
facilities and medicines to local people from the villages adjoining the
companys generating stations. Over 4,000 villagers from 40 villages avail
of these facilities every month. It conducts eradication drives, health and
sanitation activities, organises regular immunisation camps and runs
childcare clinics.

Education: More than 460 children are studying in schools established by

TPL.

Disaster relief: The company and its employees have consistently lent
their hand to the needy in times of natural disasters and other
emergencies.

Locations
TPL owns, operates and maintains a unique mix of thermal and hydroelectric
power plants. The hydroelectric plants are in Khopoli, Bhivpuri and Bhira (all in
Maharashtra), and the thermal power plants are in Trombay (Maharashtra), Wadi
and Belgaum (Karnataka), and Jojobera (Jharkhand).

SERVICES
HOTEL & REALTY
a)INDIAN HOTELS
b)THDC
FINANCIAL SERVICES
a)TATA AIG General Insurance
b)TATA AIG Life Insurance
c)TATA Asset Management
d)TATA Financial Services
e)TATA Investment Corporation
OTHER SERVICES
a)TATA Quality Management Services
b)TATA Serivices
c)TATA Strategic Management Group

The Indian Hotels Company

Profile
The Indian Hotels Company and its subsidiaries are collectively known as Taj
Hotels Resorts and Palaces, recognised as one of Asia's largest and finest hotel
company. Incorporated by the founder of the Tata Group, Jamsetji N Tata, the
company opened its first property, The Taj Mahal Palace Hotel, Bombay, in 1903.
The Taj, a symbol of Indian hospitality, completed its centenary year in 2003. Taj
Hotels Resorts and Palaces comprises 59 hotels at 40 locations across India with
an additional 17 international hotels in the Maldives, Mauritius, Malaysia, United
Kingdom, United States of America, Bhutan, Sri Lanka, Africa, the Middle East
and Australia.
The company has had a long-standing commitment to the continued
development of the Indian tourism and hospitality industry. From the 1970s
through the 1990s, the Taj played an important role in launching several of India's
key tourist destinations. Working in tandem with the Indian government, the Taj
developed resorts and retreats while the government developed roads and
railways to India's hidden treasures.
Areas of business
Taj Hotels Resorts and Palaces is grouped into Luxury, Leisure and Business
categories to provide consistency across the different hotels and standardise
products and services.
As early as 1974, the Taj opened India's first international beach resort Fort
Aguada Beach Resort in Goa. Today, Goa is one of South Asia's most popular
beach resort destinations.
The presence of Taj Hotels Resorts and Palaces internationally has been
developed through a network of Taj regional sales and PR offices in the United
Kingdom, France, Germany, Italy, Dubai, Singapore, Sydney, Tokyo and the
USA.
During the past year Taj Hotels strengthened its presence in the Indian Ocean
rim. Taj Exotica Resort & Spa, Mauritius, opened its doors to guests. End-2005
saw the unveiling of the entirely renovated and upgraded Taj Exotica Resort &
Spa, Maldives.
Taj Hotels further expanded its global footprint by securing management
contracts at Palm Island, Jumeirah in Dubai, Langkawi in Malaysia and Thimpu in
Bhutan. The most significant addition to the portfolio has been The Pierre, the
iconic landmark hotel on New York's Fifth Avenue.

It operates Taj Air, a luxury private jet operation with state-of-the-art Falcon 2000
aircrafts designed by Dassault Aviation, France; and Taj Yachts, two 3-bedroom
luxury yachts which can be used by guests in Mumbai and Kochi, in Kerala.
It also operates Taj Sats Air Catering, the largest airline catering service in South
Asia, as a joint venture with Singapore Airport Terminal Services, a subsidiary of
Singapore Airlines.
Taj Wellington Mews Luxury Residences is a complex of 80 luxurious serviced
apartments in South Mumbai. This is a new foray in the service apartments
category.
Additionally, Taj Hotels Resorts and Palaces established the Indian Institute of
Hotel Management, Aurangabad in 1993. The institute offers a three-year
diploma, designed with the help of international faculty and has affiliations with
several American and European programmes.
Associate companies and joint ventures
The Indian Hotels Company is the Taj Hotels Resorts and Palaces' parent
company, owning around a third of the group's inventory of rooms. The balance
of room inventory is with associate companies and joint ventures.
Corporate social responsibility
The key theme of corporate social responsibility at the company is to build
livelihoods with a clear focus on women, craftsmen and artisans; and the
education of children. Employees of all hotels and the corporate offices
contribute and actively participate in numerous on-going events and projects.
The core competencies of the hospitality business have been utilised to make
these themes truly relevant and meaningful.

THDC
Profile
Incorporated in 1942, THDC is part of the Tata Group and is a subsidiary of Tata
Sons. Formerly known as Tata Housing Development Company, it pioneered the
concept of property development by a corporate in India. The company has over
the years come to be recognised for its quality construction, ethical and
transparent business practices, high standard of maintenance of properties and
for extensive research-led engineering projects.
Areas of business
The company was promoted with the primary objective of developing real estate
in India. Its services include identification of land, project conceptualisation,
designing, construction, marketing and estate management. Since its inception it
has constructed a plethora of residential buildings / complexes and commercial
complexes in various Indian cities, among them Mumbai, Delhi, Bangalore,
Hyderabad and Kochi.
Property consultancy services
THDC's Property Services Group, provides property consultancy services to
many corporates and Tata Group companies in Mumbai like, Tata Teleservices,
Tata Tele Maharashtra, Tata Chemicals, Tata Asset Management, Visual
Competing Labs (a division of Tata Elxsi), Mindcrest India, and to individuals too.
The consultancy services provided by the group include advising companies /
individuals on their property requirements, organising site inspections, shortlisting
properties, negotiation of commercial terms, legal documentation work, stamping
and registration of documents, etc.
The service fee is 1 per cent of the sale / purchase transaction in case of outright
purchase / sale. In case of a leave and licence transaction, the service fee will be
one month's rent and 1 per cent of the security deposit plus taxes as applicable.
For further information / clarification, please contact:

Niraj Mohatta 98923 21242

Vinayak Shenoy 98206 08376

Location
The company is based in Mumbai.

Tata-AIG General Insurance

Profile
Tata-AIG General Insurance company is a joint venture between the Tata Group
and American International Group, Inc (AIG), the leading US-based international
insurance and financial services organisation and the largest underwriter of
commercial and industrial insurance in America.
Its member companies write a wide range of commercial, personal and life
insurance products through a variety of distribution channels in approximately
130 countries and jurisdictions throughout the world. AIGs global businesses
also include financial services and asset management, including aircraft leasing,
financial products, trading and market making, consumer finance, institutional,
retail and direct investment fund asset management, real estate investment
management, and retirement savings products.
Areas of business
The Tata-AIG General Insurance company offers a complete range of insurance
solutions ranging from motor vehicle, homeowners, personal accident, travel,
energy, marine, property and casualty to several specialised financial lines of
insurance.
Location
The company is based in Mumbai.

Tata-AIG Life Insurance

Profile
Tata-AIG Life Insurance company is a joint venture between the Tata Group and
American International Group Inc (AIG), the leading US-based international
insurance and financial services organisation and the largest underwriter of
commercial and industrial insurance in America.
Its member companies write a wide range of commercial, personal and life
insurance products through a variety of distribution channels in approximately
130 countries and jurisdictions throughout the world. AIGs global businesses
also include financial services and asset management, including aircraft leasing,
financial products, trading and market making, consumer finance, institutional,
retail and direct investment fund asset management, real estate investment
management, and retirement savings products.
Areas of business
Tata-AIG Life Insurance products include a broad array of life insurance coverage
to both individuals and groups. For groups, the company has life products
whereas for individuals, it has term products, endowment products as well as
money-back products. For groups and individuals, various types of add-ons and
options are available to give consumers flexibility and choice. The company has
also designed specific products for the financially challenged and
underpriviledged.
Location
The company is based in Mumbai.

Tata Asset Management

Profile
Tata Asset Management has over Rs 12,499.84 crore (as on 30
September 2006) of assets under management, from over 800,000 investors.
Established in 1995, it is also one of the oldest fund management companies in
the country's private sector. The key objectives for the company are to serve
various segments of investors, retail and corporate, to identify investment
avenues with an aim of generating medium-term returns for the investors in line
with their objectives.
In its endeavour to minimise risk and maximise delivery of investment value to its
investors, Tata Asset Management has equipped itself with the latest and the
best in risk management as well as fund management processes and techniques
that are available in the world today.
Areas of business
The company offers a wide range of investment products for institutional and
individual investors for varied market conditions. Its schemes encompass a
comprehensive range of solutions across the risk-return spectrum and can be
classified into three categories: equity funds, balanced funds and debt funds. The
schemes currently available include:
Tata Capital Builder Fund: A three-year, close-ended equity scheme that offers
a weekly exit option (subject to recovery of proportionate new fund offer
expenses) to investors during the close-ended period. Upon completion of three
years, the scheme will be converted into an open-ended scheme. Units
outstanding under the scheme on the completion of three years will automatically
continue under the open-ended scheme, without requiring any further reference
from the unit holder. The investment objective of the scheme is to generate
capital appreciation over a period of three years by investing predominantly in
equity and equity related instruments of companies across large, mid and small
market capitalisations. Minimum investment is Rs 5,000 and in multiples of Re 1
thereafter.
Tata Equity Management Fund: An 18-month, close-ended equity scheme that
offers a weekly exit option (subject to recovery of proportionate new fund offer
expenses) to investors during the close-ended period. Upon completion of 18
months, the scheme will be converted into an open-ended scheme. Units
outstanding under the scheme on the completion of 18 months will automatically
continue under the open-ended scheme, without requiring any further reference
from the unit holder. The fund will aim to moderate downside risk to the portfolio
through hedging the portfolio using stock or index derivatives. Besides the fund
would also capitalise on both short-term and long-term opportunities through a

stock-specific or index-oriented shorting strategy to enhance returns. Minimum

investment is Rs 5,000 and in multiples of Re 1 thereafter. Minimum additional
investment by existing unit holders is Rs 1,000 and in multiples of Re 1
thereafter.
Tata Equity Opportunities Fund: An open-ended equity fund focused on
capitalising on opportunities offered by the equity markets from time to time with
a proactive fund management strategy and an aim to book profits once the target
appreciation in prices has been obtained. Minimum investment is Rs 5,000 and in
multiples of Re 1 thereafter. Minimum additional investment by existing unit
holders is Rs 1,000 and in multiples of Re 1 thereafter.
Tata Service Industries Fund: An open-ended equity fund that invests
predominantly in equity / equity-related instruments of companies in service
sectors such as IT-enabled services, healthcare, tourism and hotels,
communications, media and entertainment, trade and retail, banking and
financial services, transportation and logistics, etc. Minimum investment is Rs
5,000 and in multiples of Re 1 thereafter. Minimum additional investment by
existing unitholders is Rs 1,000 and in multiples of Re 1 thereafter.
Tata Pure Equity Fund: An open-ended equity fund with a medium-term
investment philosophy and is focused on buying into fundamentally undervalued
companies through a process of rigorous research. Minimum investment is Rs
5,000 and in multiples of Re 1 thereafter. Minimum additional investment by
existing unit holders is Rs 1,000 and in multiples of Re 1 thereafter.
Tata Mid Cap Fund: An open-ended equity fund that invests the majority of its
assets in equity / equity-related instruments of mid-cap companies. The scheme
seeks to provide income distribution and / or medium- to long-term capital gains
by investing in mid-cap companies. Minimum investment is Rs 5,000 and in
multiples of Re 1 thereafter. Minimum additional investment by existing unit
holders is Rs 1,000 and in multiples of Re 1 thereafter.
Tata Select Equity Fund: An open-ended equity scheme that aims to invest
predominantly in growing basic sectors with a top-down approach. The fund will
continue its policy of non-investment in prohibited sectors like liquor, tobacco,
consumer goods, finance and banking, and other investments in interest-bearing
securities. Minimum investment is Rs 5,000 and multiples of Re 1 thereafter.
Minimum additional investment by existing unit holders is Rs 1,000 and in
multiples of Re 1 thereafter.
Tata Life Sciences and Technology Fund: An open-ended equity scheme
which aims to invest in fast-growing, intellectual property-driven, new economy
sectors which have the potential of creating long-term value. Minimum
investment is Rs 5,000 and multiples of Re 1 thereafter. Minimum additional

investment by existing unit holders is Rs 1,000 and in multiples of Re 1

thereafter.
Tata Tax-Saving Fund: This is an open-ended, equity-linked, tax-saving scheme
(ELSS) with a lock-in period of three years. Investment in this scheme is eligible
for a tax rebate of up to Rs 10,000 per year under Section 88 of the Income Tax
Act, 1961. Minimum investment is Rs 500 and multiples of Rs 500 thereafter.
Minimum additional investment by existing unit holders is Rs 500 and in multiples
of Rs 500 thereafter.
Tata Tax Advantage Fund-1: This is a 10-year, close-ended, equity-linked taxsaving scheme (ELSS) with a lock-in period of three years. Investment in this
scheme is eligible for a tax rebate of up to Rs 1,00,000 per year under Section
80C of the Income Tax Act, 1961. Minimum investment is Rs 500 and multiples of
Rs 500 thereafter.
Tata Contra Fund: An open-ended equity fund which has a contrarian
investment strategy. Contrarian investing refers to buying into fundamentally
sound scrips that have been overlooked by the market and waiting for the market
to give these stocks their real value in the course of time. The scheme seeks to
provide income distribution and / or medium- to long-term capital gains while at
all times emphasising the importance of capital appreciation. Minimum
investment is Rs 5,000 and in multiples of Re 1 thereafter. Minimum additional
investment by existing unit holders is Rs 1,000 and in multiples of Re 1
thereafter.
Tata Growth Fund: This is an open-ended equity fund investing in equity and
equity-related instruments of well-researched growth-oriented companies.
Minimum investment is Rs 5,000 and multiples of Re 1 thereafter. Miminmum
additional investment by existing unit holders is Rs 1,000 and in multiples of Re 1
thereafter.
Tata Equity P/E Fund: An open-ended equity scheme, the fund aims to identify
undervalued companies whose rolling P/E based on past four quarterly earnings
for individual companies will be taken and compared with the rolling P/E of the
BSE Sensex based on past four quarterly earnings of the Sensex stocks.
Minimum investment is Rs 5,000 and in multiples of Re 1 thereafter. Minimum
additional investment by existing unit holders is Rs 1,000 and in multiples of Re 1
thereafter.
Tata Dividend Yield Fund: An open-ended equity scheme, the fund aims to
invest predominantly in high dividend yield stocks. The two options available for
investment are the dividend option and growth option. Minimum investment
under each option is Rs 5,000 and in multiples of Re 1 thereafter. Minimum
additional investment by existing unit holders is Rs 1,000 and in multiples of Re
1.

Tata Infrastructure Fund: An open-ended equity scheme, the fund aims to

invest predominantly in equity / equity-related instruments of companies in the
infrastructure sector. The two options available for investment are the dividend
option and growth option. Minimum investment under each option is Rs 5,000
and in multiples of Re 1 thereafter. Minimum additional investment by existing
unit holders is Rs 1,000 and in multiples of Re 1.
Tata Index Fund: An open-ended, index-linked equity fund, the scheme is a
passively managed scheme investing mainly in equity shares of only those
companies comprised in the S&P CNX Nifty Index / Sensex as may be defined
from time to time.
There are two plans for making investments: the Nifty Plan and the Sensex Plan.
There are two options available in each plan:

Option A: Minimum investment of Rs 5,000 and in multiples of Re 1

thereafter.

Option B: Minimum investment of Rs 10,00,000 and in multiples of Re 1

thereafter.

Minimum additional investment by existing unit holders:

Option A: Rs 1,000 and in multiples of Re 1 thereafter.

Option B: Rs 10,000 and in multiples of Re 1 thereafter.

Tata Balanced Fund: An open-ended balanced fund with an aim to provide a

balanced exposure to both equities and debt and having a buy-sell discipline to
change the asset allocation dynamics in tune with market conditions. Minimum
investment is Rs 5,000 and multiples of Re 1 thereafter. Minimum additional
investment by existing unit holders is Rs 1,000 and in multiples of Re 1
thereafter.
Tata Young Citizens Fund: An open-ended balanced scheme (with neither the
debt or equity allocation exceeding 50 per cent at any point of time) exclusively
for children between three months and 18 years of age, aimed at helping parents
/ guardians / well-wishers to save for growing childrens' needs. Minimum
investment is Rs 500 and multiples of Rs 500 thereafter. Minimum additional
investment by existing unit holders is Rs 500 and in multiples of Rs 500
thereafter.
Tata Liquid Fund: An open-ended, high-liquidity income scheme aimed at
generating reasonable returns and high liquidity with capital preservation through
investments in fixed income (or money market instruments) issued by highly
rated corporate borrowers. Minimum Investment: RIP - Rs 10,000 and in

multiples of Re 1 thereafter. HIP - Rs 10 lakh and in multiples of Re 1 thereafter.

SHIP - Rs 1 crore and in multiples of Re 1 thereafter. Minimum additional
investment by existing unit holders RIP - Rs 10,000 and in multiples of Re 1. HIP
- Rs 1 lakh and in multiples of Re 1. SHIP - Rs 1 lakh and in multiples of Re 1
thereafter.
Tata Liquidity Management Fund: An open-ended income scheme aimed at
generating reasonable returns along with high liquidity and safety by investing in
a portfolio of money market and other short term debt instruments. The plan
offers daily and weekly dividend option and growth option. Minimum investment
is Rs 10,000 and in multiples of Re 1 thereafter. Minimum additional investment
by existing unit holders is Rs 1,000 and in multiples of Re 1 thereafter.
Tata Monthly Income Fund: An open-ended income fund. Monthly income is
not assured and is subject to availability of distributable surplus. The fund invests
in debt securities with a small percentage (up to 10 per cent of net assets) in
equities with an aim to provide regular income and / or capital appreciation.
Minimum investment for the monthly income option and quarterly income option
is Rs 25,000 and in multiples of Re 1 thereafter; growth option is Rs 10,000 and
in multiples of Re 1 thereafter. Minimum additional investment by existing unit
holders for the monthly income option and quarterly income option is Rs 5,000
and in multiples of Re 1 thereafter; growth option is Rs 1,000 and in multiples of
Re 1 thereafter. The scheme intends, but does not guarantee, regularity in
dividend payouts. Past performance of the scheme may or may not be sustained
in future.
Tata Income Fund: An open-ended debt scheme investing in high- quality, fixed
income securities. Minimum investment for the half yearly option, periodic
dividend option, bonus option and growth option is Rs 5,000 and in multiples of
Re 1 thereafter; quarterly income option: Rs 25,000 and in multiples of Re 1
thereafter. Minimum additional investment by existing unit holders for the half
yearly option, periodic dividend option, bonus option and growth option is Rs
1,000 and in multiples of Re 1 thereafter; quarterly option Rs 5,000 and in
multiples of Re 1 thereafter.
Tata Gilt Securities Fund: An open-ended dedicated fund which invests only in
government securities thereby providing freedom from credit risk, while providing
a high level of liquidity and safety to suit both long-term and short-term needs.
Minimum investment in the Regular Investment Plan (RIP) and Short Maturity
Plan (SMP) is Rs 10,000 and in multiples of Re 1 thereafter; High Investment
Plan is Rs 50,000 and in multiples of Re 1 thereafter; Retirement Planning Series
is Rs 50,000 and in multiples of Re 1 thereafter. Minimum additional investment
in the HIP by existing unit holders is Rs 10,000 and in multiples of Re 1; RIP,
SMP is Rs 1,000 and in multiples of Re 1.

Tata MIP Plus Fund: An open-ended income fund. Monthly income is not
assured and is subject to availability of distributable surplus. The fund invests up
to 20 per cent of its assets in equities with an aim to provide an additional push to
the monthly income over a period of time and the balance in quality debt and
money market instruments. Minimum application amount for the monthly option is
Rs 25,000 and in multiples of Re 1 thereafter; quarterly income option and half
yearly income option is Rs 10,000 and in multiples of Re 1 thereafter; growth
option is Rs 5,000 and in multiples of Re 1 thereafter. Additional investment by
existing unit holders for the monthly income option is Rs 5,000 and in multiples of
Re 1 thereafter; quarterly income option, half yearly income option and growth
option is Rs 1,000 and in multiples of Re 1 thereafter.
Tata Short-Term Bond Fund: An open-ended debt scheme with a majority of its
investments in short-term fixed income and money market securities aiming to
provide reasonable returns and liquidity in 15 days to six months horizon.
Minimum application amount for dividend option is Rs 10,000 and in multiples of
Re 1 thereafter; growth option is Rs 10,000 and in multiples of Re 1 thereafter.
Minimum additional investment by existing unit holders is Rs 5,000 and in
multiples of Re 1 thereafter.
Tata Dynamic Bond Fund: An open-ended debt scheme investing only in debt
and money market instruments. Two investment options: Option A and Option B.
Each option has income / bonus and growth options. Minimum investment for
Option A is Rs 5,000 and in multiples of Re 1 thereafter; Option B is Rs 1,00,000
and in multiples of Re 1 thereafter. Minimum additional investment by existing
unit holders in Option A: Rs 1,000 and in multiples of Re 1 thereafter; Option B is
Rs 10,000 and in multiples of Re 1 thereafter.
Tata Income Plus Fund: An open-ended debt scheme aimed at generating
optimum returns commensurate with capital preservation and liquidity through
investments in high-quality debt securities.The Fund offers three investment
options: Option A, Option B, Option C. Each option has the income / bonus suboption and growth sub-option. Minimum investment in Option A is Rs 5,000 and
in multiples of Re 1 thereafter; Option B is Rs 1,00,000 and in multiples of Re 1
thereafter; Option C is Rs 5 crore and in multiples of Re 1 thereafter. Minimum
additional investment by existing unit holders for Option A is Rs 1,000 and in
multiples of Re 1 thereafter; Option B is Rs 10,000 and in multiples of Re 1
thereafter; Option C is Rs 10,00,000 and in multiples of Re 1 thereafter.
Tata Floating Rate Fund: An open-ended debt scheme investing only in goodquality floating rate debt, fixed rate debt or money market instruments swapped
for floating returns. The two investment options are the long-term option and the
short-term option. The long-term option has two sub options: income / bonus and
growth. The short-term option has two plans: regular plan and institutional plan.

Each plan has the dividend option and growth option. Minimum investment for
the long-term and short-term option regular plan is Rs 10,000 and in multiples
of Re 1 thereafter; short-term option institutional plan is Rs 1 crore and in
multiples of Re 1. Minimum additional investment for long-term and short-term
option is Rs 1,000 and in multiples of Re 1 thereafter; short-term option
institutional plan: Rs 1,00,000 and in multiples of Re 1.
Tata Floater Fund: An open-ended debt scheme, investing in good quality
floating rate debt instruments, money market instruments and in fixed-rate debt
instruments which can also be swapped for floating-rate returns. The scheme
seeks to generate stable returns with a low interest rate risk strategy by creating
a portfolio that is predominantly invested in good-quality, floating rate debt
instruments. The minimum investment is Rs 10,000 and in multiples of Re1
thereafter. Minimum additional investment by existing unit holders is Rs 1,000
and in multiples of Re 1 thereafter.
Tata Fixed Horizon Fund: An open-ended debt fund with the objective of
generating regular returns by investing in fixed income securities normally
maturing in line with the maturity of the respective plans. The minimum
investment amount is Rs 10,000 with investments in multiples of Re 1 thereafter.
Additional investment by existing unit holders Rs 5,000 and in multiples of Re 1
thereafter.
Locations
Tata Asset Management is headquartered in Mumbai and has offices in various
Indian cities

Tata Financial Services

Profile
The company is an in-house financial consultancy that carries out long and shortterm financial planning for Tata Group companies. It assists in negotiations with
multilateral financial institutions and international banks, and arranges foreign
currency funding for projects. As the corporate finance advisory wing for Tata
enterprises, the company is poised to meet the challenges of the future.
Areas of business
The company advises the Tata Group on the financial structuring of companies,
public / rights / preferential issues, Euro issues including GDRs, convertibles and
debt, mergers, acquisitions, divestitures and private placement of debt
Location
The company is based in Mumbai

Tata Investment Corporation

Profile
Tata Investment Corporation Limited (TICL) was promoted by Tata Sons in 1937.
TCIL, initially named The Investment Corporation of India Limited, was set up
partly to assist in the promotion of new companies and projects, and partly to act
as an investment company.
The company remained a closely held company till 1959, when it became one of
the few publicly held investment companies listed on the Mumbai's stock
exchange. During the 1960s and 1970s, the company's activities underwent a
gradual transformation from assisting in the establishment of new ventures to
acting purely as an investment company with a diversified portfolio of
investments. Tata Sons together with other Tata companies today hold over 60
per cent of the paid up capital of the company as on March 31, 2005, with the
balance being held by the public.
TICL together with Tata Sons is a promoter of the Tata Mutual Fund. TICL is also
the principal shareholder of Tata Securities a company engaged in the
distribution of mutual funds and other investment related securities.
TICL had been rated by CRISIL since 1994, and has been assigned their highest
rating of 'FAAA', representing highest safety in payment of interest and principal
amount. The rating has been reaffirmed from year to year and is vaild to date.
Areas of business
TICL is a non-banking financial company (NBFC) registered with the Reserve
Bank of India under the 'Investment Company' category.
The company's activities comprise primarily of investing in long-term investments
in equity shares and other securities of companies in a wide range of industries.
The major sources of income for the company consist of dividend income and
profit on sale of investments.
Over the years, through gradual and judicious portfolio management, Tata
Investment has built up a portfolio of investments which had a book value of over
Rs 600 crore with a market value of over Rs 2000 crore as on March 31, 2006
spread over 230 companies in various industries. The company's paid-up capital
is Rs 34 crore with reserves of Rs 568 crore.
Location
The company is situated in Mumbai.

TATA SERVICES

Profile
Tata Services was incorporated in the year 1957 to provide Tata companies
certain centralised services and to reap the benefits of economies of scale, on a
no-profit no-loss basis.
Over the years, several new departments and specialised functions were added.
The main divisions / departments of Tata Services are Department of economics and statistics
This department provides Tata companies with data on the economy and their
impact on various sectors, both at the macro and micro levels. It furnishes Tata
companies with background material on a variety of subjects with a view to
facilitating decision-making; compiles an integrated statistical picture of the Tata
organisation; and keeps key Tata personnel updated on important economic
indicators through the electronic messaging systems.
DES also publishes the Statistical Outline of India annually.
Corporate affairs department
The corporate affairs department is responsible for the management of the Tata
brand, the corporate identity implementation programme, the external interface
with media and the financial community, and for internal communication.
The department also manages the group website (www.tata.com) and all online
communication within and outside the group. It produces the house magazines
Tata Sphere and Tata Review for internal and external audiences.
Public affairs department
Tata Services Delhi liaises with various government and non-government
agencies in New Delhi on behalf of various Tata companies. It keeps track of
developments in the capital, changes in government policies and perceptions,
and helps Group companies with required registrations, etc.

TATA STRATEGIC MANAGEMENT POOL

Profile
Tata Strategic Management Group (TSMG) is an independent management
consulting division of Tata Industries.
It assists companies in enhancing their competitive edge through a review of
corporate and business strategy, organisation structure and core processes.
TSMG leverages its understanding of the next round of WTO negotiations,
Internet and e-commerce business models and alliance and acquisition
frameworks to help businesses respond to the challenges and opportunities of
the new millennium.
TSMG has combined wide industry experience, a thorough understanding of
Indias business environment and cutting-edge concepts in strategy analysis to
significantly improve the performance of its clients.
TSMGs professionals, recruited from premier Indian and international business
schools, possess sharpened problem-solving skills and work hands-on with
clients, enabling them to formulate relevant creative and feasible solutions.
Areas of business
TSMG has a mix of Tata and non-Tata clients and practice areas focused on:

Information technology and communications

Automobiles and engineering

Consumer products

Emerging services (eg. retailing, logistics and healthcare)

Power and infrastructure

Steel and metals

Chemicals

CONSUMER
PRODUCTS
TATA TEA
TATA CREMANICS
TATA McGraw Hill Publishing Company
Titan Industries
Trent

TATA TEA
Set up in 1964 as a joint venture with UK-based James Finlay and Company to develop
valued-added tea, the Tata Tea Group of Companies, which includes Tata Tea and the
UK-based Tetley Group, today represent the world's second largest global branded tea
operation with product and brand presence in 40 countries. Among India's first
multinational companies, the operations of Tata Tea and its subsidiaries focus on branded
product offerings in tea but with a significant presence in plantation activity in India and
Sri Lanka.
The consolidated worldwide branded tea business of the Tata Tea Group contributes to
around 86 per cent of its consolidated turnover with the remaining 14 per cent coming
from bulk tea, coffee, and investment income. The company has its headquarters in
Kolkata, and 51 tea estates in the states of Assam, West Bengal, Tamil Nadu and Kerala
and one coffee estate in Tamil Nadu.
Products and brands
The company has five major brands in the Indian market Tata Tea, Tetley, Kanan
Devan, Chakra Gold and Gemini catering to all major consumer segments for tea. The
Tata Tea brand leads market share in terms of value and volume in India and has been
accorded "Super Brand" recognition in the country. Tata Tea's distribution network in the
country with 38 C&F agents and 2,350 stockists caters to over 1.7 million retail outlets
(ORG Marg Retail Audit) in India.
The company has a 100 per cent export-oriented unit (KOSHER & HACCP certified)
manufacturing instant tea in Munnar, Kerala, which is the largest such facility outside the
United States. The unit's product is made from a unique process, developed in-house, of
extraction from tea leaves, giving it a distinctive liquoring and taste profile. Instant tea is
used for light density 100 per cent teas, iced tea mixes and in the preparation of ready-todrink (RTD) beverages.
With an area of 26,500 hectares under tea cultivation, Tata Tea produces around 60
million kg of black tea annually.
Research and development
Tata Tea and the Tetley Group have full-fledged research and development centres that
focus on the branded business. Tata Tea has a research centre at Teok (Assam) and a
product development centre at Bangalore focused on the entire gamut of tea operations.
Overseas business

The Tata Tea and Tetley portfolios of branded offerings sourced from the India based JV,
caters specifically to the Australian, Middle East, West Asia, North Africa, Poland, Russia
and Kazakhstan markets. This is independent of the manufacturing and supply operations
of its Tetley and other subsidiary companies.
Subsidiaries
Tata Tea has subsidiaries in Great Britain, United States and India.
The Tetley Group headquartered in Great Britain, is a leading international tea company
selling over 60 Tetley branded products to over 40 countries world-wide. Tetley is the
second largest tea bag brand in the world, it is the number one tea bag brand in Great
Britain and Canada and has significant market shares in the United States, Australia,
Poland and France. Beyond these markets Tetley is steadily growing its presence in the
rest of Europe, particularly the former Eastern block countries and throughout the
Caribbean and lesser developed markets such as Bangladesh, Pakistan and Russia where
Tetley was launched last year. Tetley has a customised portfolio of offerings for each
country, ranging from black, green, fruit and herbal teas,iced ready-to-drink teas and an
extensive range of exotic speciality tea. The Tetley brand is accorded "Super Brand"
recognition in Great Britain.
Tetley own one manufacturing facility at Eaglescliffe in the north of England. Established
since 1969, it currently occupies 220,000 square feet and is believed to be the largest tea
bag factory in the world. Its quality management systems are accredited to the ISO 9002
standard and is also in the process of receiving the ISO 14001 certification.
Tata Coffee with instant coffee manufacturing facilities, R&D capability and plantation
assets of around 8000 hectares, producing over 9000 MT of coffee annually, is the largest
coffee plantation company in Asia. The company grows both the robusta and arabica
varieties of coffee and markets both instant and "ground" coffee. Its curing facility has
the Certificate of Approval for Quality Standards ISO 9002, the first curing unit in Asia to
receive this certification.
Tata-Tetley is a Kochi-based EOU which services the branded business of specific Tetley
and Tata Tea markets outside India.
Tata Tea Inc in the United States processes and markets instant tea from its facility in
Florida, based on sourcing of Instant Tea products out of Munnar, Kerala.
Associate companies
Tata Tea has a substantial interest in the Sri Lankan tea industry through Watawala
Plantations, Sri Lanka, where it focuses on production and marketing of tea, rubber and
palm oil.

Kanan Devan Hills Plantation Company, established on March 31, 2005, has major
interests in production and manufacture of black tea at its 17 estates in Kerala. Tata Tea
has a minority stake in the entity.
Community welfare
Tata Tea contributes significantly to social and community development on its estates
through comprehensive labour welfare programmes that offer free housing, healthcare
and other benefits. The company has set-up and manages hospitals, adult-literacy centres,
childcare centres and schools to educate the children of its nearly 40,000 employees. In
addition, the company has special facilities to look after "differently abled" children of
the workers who are taught how to operate in the environment by enhancing their skills
and abilities.
Tata Tea has institutionalised a process of Annual Welfare Audit conducted by renowned
WHO experts, among the first Indian companies to do so.
Committed to running its business responsibly, Tetley works with stakeholders around the
world to understand the social, ethical and environmental impacts of its business and
identify how to manage and improve the most significant of these. This approach results
in a range of local activities and corporate initiatives - from waste management
programmes at our Eaglescliffe Tea Factory to the provision of safe water for people in
the tea growing areas of Malawi.
The Tetley Group also manages its social impacts by building partnerships with charities
and non government organisations, focusing on causes with a clear relevance to its
business. These partnerships go beyond traditional corporate fundraising, involving
activities that change both the Tetley business and the partner organisation for the better.
This means encouraging our staff to become personally involved in the partnerships,
donating their time and skills, as well as money

TATA CERAMICS
Profile
Incorporated in 1991, Tata Ceramics has combined British bone china technical
expertise with a judicious blend of imported and domestic raw materials to
produce internationally acclaimed fine bone china tabletop products.
Areas of business
A wide range of products, including hollow-ware and flat-ware items in plain and
fluted shapes, is manufactured at the factory. The company also makes a wide
variety of mugs in various shapes, sizes and designs. The china is available in
both classic and contemporary designs. All products meet the norms of the Food
and Drug Administration, USA, and Europe on metal release parameters.
The company's products are exported to UK, Ireland, USA, Canada, Italy,
Germany, Korea, Australia and New Zealand.
Location
The factory is located on the Malabar coast in the Cochin Export Processing
Zone at Kochi in Kerala.

TATA McGRAW-HILL PUBLISHING

COMPANY
Profile
Tata McGraw-Hill Publishing Company (TMH) is the Indian subsidiary of McGraw-Hill
Companies. The core activities of TMH are the publishing, reprinting and marketing of
McGraw-Hill books. It is the market leader of India's publishing industry. With more than
30 years of presence in the Indian subcontinent, TMH has a strong presence in various
segments of the publishing sector.
Areas of business
Publishing: TMH publishes educational and professional books in sciences,
technology, computing, medicine, management, finance and economics. It
currently has over 1,136 titles.
Reprints: TMH reprints McGraw-Hill books in the same disciplines as publishing,
and has over 1,016 titles in its list.
TMH markets the McGraw-Hill International editions, and
American editions extensively in India. Besides, it also markets books published
by the Harvard Business School Press and the American Management
Association.
McGraw-Hill books:

While its main product range comprises printed books, TMH also publishes and
markets content in new media, mainly through CD-ROMs. It also publishes books
and guides for various competitive examinations in India.
Location
TMH is headquartered in Delhi, has a large office and warehouse in Chennai,
and six field offices in other parts of India.

TITAN INDUSTRIES
Profile
Titan Industries is Indias leading manufacturer of watches and jewellery and the
worlds sixth largest manufacturer brand of watches. Established in 1984 as a
joint venture between the Tata Group and the Tamil Nadu Industrial Development
Corporation, the company transformed the Indian watch market, offering quartz
technology with international styling, manufactured at its state-of-the-art factory
at Hosur, Tamil Nadu. In 1995, the company diversified into jewellery under the
brand Tanishq.
Leveraging its understanding of different segments in the watch market, the
company launched a second independent watch brand Sonata as a value
brand to those seeking to buy functionally styled watches at affordable prices. It
also entered the segment of premium fashion watches by acquiring a license for
global brands such as
Tommy Hilfiger. Titan has also diversified into fashion eyewear with its Fastrack
Eye Gear sunglasses. Further, Titan leveraged its manufacturing competencies
and branched into precision engineering products and machine building in 2003.
Areas of business
Titan manufactures over 7 million watches per annum and has a customer base
of over 65 million. The company has manufacturing and assembly operations at
Hosur, Dehradun and Himachal Pradesh. Its main products are:
Watches: Titan manufactures two main brands viz. Titan for the premium
segment and Sonata for the below-$25 category. The Titan brand architecture
comprises several brands, each of which is a leader in its segment. Notable
among them are: Titan Edge the worlds slimmest watch; Nebula in solid gold
and precious stones; the Gold and Steel collection; Raga 9 to 5 for the woman
achiever; Flip Indias first and only reversible watch with two movements and
dial faces; and Fastrack in the sporty casual category.
Today, Titan has over 60 per cent of the domestic market share in the organised
watch market. Its exclusive retail showroom chain World of Titan is amongst
the largest in its category. Titan watches are sold through over 9,000 outlets in
over 2,300 cities and internationally in over 30 countries including the UK, Spain,
Greece and countries in the Middle East and Asia Pacific. Its after sales service
is itself a benchmarked operation with a network of over 616 service centres and
has one of the worlds fastest turnaround times. The company has a world-class
design centre both for watches and jewellery.

Jewellery: Tanishq is Indias largest and fastest growing jewellery brand. Tanishq
has 75 boutiques in 55 cities across the country with a
premium range of gold jewellery studded with diamonds or coloured gems and a
wide range in 22kt pure gold. Platinum jewellery and
designer silverware are also a part of the product range. Tanishq is one of Indias
largest speciality retailers and is transforming the jewellery market in India.
Precision engineering: The companys precision engineering division
manufactures dashboard clocks as OEM to car manufacturers in Europe and
America. It also supplies precision components to the avionics and the
automotive industry.
Achievements
Titan Industries has been awarded the following:

The President of Indias Award for employing the disabled.

Friends of BIL Award for employing the handicapped.

The Titan Design team received 7 accreditations at the NID Business

World Awards, including the 'Young Design Entrepreneur of the Year'.

Titan and Tanishq were adjudged 'Most Admired Brands' as well as

'Retailer of the Year' by Images Fashion Forum.

Titan retained it ranking as the 'No 1 Brand' in the Brand Equity Survey, in
the Consumer Durables category.

Corporate social responsibility

Titan has a clearly defined policy on social responsibility. Its CSR initiatives
include childrens education, employing the disabled, women's empowerment,
environment management programmes and other community initiatives. The
company is a signatory to the Global Compact and has been awarded the Helen
Keller and Mother Teresa awards. Its Watch and Jewellery Divisions are certified
under ISO 9001 :2000 quality management system standards as well as the ISO
14001 environment system standard.
Location
Titan's headquarters are located in Bangalore.

TRENT

Profile
Established in 1998, Trent operates Westside, one of India's largest and fastest
growing chains of retail stores. The company has a turnover of Rs 246.1 crore
(FY 2004-2005) and currently operates 21 stores in the major metros and mini
metros of India.
Promising high-quality, the latest styles, an international shopping experience
and value for money, Westside has created a loyal following with its own brand of
merchandise. Almost everything at Westside is exclusively designed for
Westside. Boasting of a variety of designs and styles, the merchandise at the
Westside stores are a mix of stylised clothes, footwear and accessories for men,
women and children, table linens, artifacts, home accessories and furnishings.
Westside was named the 'Most Admired Large Format Retail Chain of the Year'
by the Lycra Images Fashion Awards 2005.
Areas of business
The Westside stores have the following departments:
Menswear
Westside's menswear range extends from formal to casual to sporty. There is
also a wide price range starting from value and extending into premium.
Womenswear
For women there's western casual, western formals and classy ethnic wear with
a look unique to Westside. The range extends into accessories like jewellery and
scarves among others. Also available are comfortable lingerie at affordable
prices.
Kidswear
Westside's kidswear has a huge range to select from, starting from infants to
early teens the garments sport a look that is trendy and very international.
Footwear
The range has footwear for the entire family with a wide variety of choice, great
styles and colours.
Cosmetics, perfumes and handbags
The Westside store has a special section for cosmetics and perfumes at some of

its stores. The handbags are tastefully crafted and range from casual to formal
wear.
Household accessories
The Westside Your dreams, Our vision translates into a household section
that caters to every taste. The merchandise allows customers to mix and match,
and to create their own look. The range extends from bed linen, towels, table
linens to coordinated crockery, a cook shop, glassware and much more. The
range also includes high-quality home accessories and dcor products.
Gifts
A wonderful gift section with the trendiest of collections will leave cutomer's
spoiled for choice. Westside's gift section includes gifts ranging from photo
frames, candle stands, candles, vases, ceramic mugs, lanterns, lamps and more.

INFORMATION
SYSTEMS
a)Nelito Systems
b)TATA Consultancy Services
c)TATA Elxsi
d)SerWizSol
e)TATA Interactive Systems
f)TATA Tecnologies

COMMUNICATIONS
a)TATA Sky
b)TATA Tele services
c)VSNL
d)Tatanet

INDUSTRIAL
AUTOMATION
Nelco

NELITO
Profile
Nelito, a joint venture between the Tata Group and the Itochu Group of
Companies, was formed in August 1995. Today, it is an associate company of
Nelco and Sunnynook (AG) (belonging to the Sanchez Group of Companies).
The vertical focus of the company is banking, an industry to which it provides
software solutions and products. Nelito is a leading systems integrator in this
segment, having executed many turnkey projects, including hardware, software
and networking solutions.
Nelito has been a consistently profit-making company. It delivers a single source
of expertise that supports banks and other financial institutions for their needs,
designing and implementing networks, facilities, products, software, consultancy,
training, warranty, and maintenance support services at all levels.
Nelito has a product range from stand-alone systems to integrated branch
automation solutions developed under the three-tier architecture and include
anywhere branch banking solutions, total integrated branch automation solutions,
tele-banking to ATMs, networking solutions.
In India it provides support through 58 support centres and six regional offices
across India.
Areas of business

Banking application software

Hardware

Networking

Consultancy (including IS audit)

Security surveillance systems

Maintenance support for hardware, software and networking

Maintenance support for third-party hardware

Business partners
Nelito partners a host of leading IT services providers in their projects in the
banking sector, including Hewlett-Packard, Infosys Technologies, Microsoft,
Oracle, Tata Infotech and HCL Infosystems.

It partners with AUDITime Information Systems India for providing IS audit and
quality assurance services.
Joint ventures / collaborations
Nelito and the Abans Group of Sri Lanka have set up a joint venture company,
Vantage Technologies, in Colombo to provide computer education in Sri Lanka.

Tata Consultency Services

Profile
Tata Consultancy Services (TCS) is among the leading global information
technology consulting, services and business process outsourcing organisations,
offering services to clients across 55 countries. Pioneer of the flexible global
delivery model for IT services, TCS focuses on delivering technology-led
business solutions to its international customers across varied industries. The
company's vision is to be a Global top 10 IT services company by 2010.
With offices in 33 countries, over 35,000 consultants from 30 nationalities and
more than 100,000 person years of experience, TCS offers a comprehensive
range of IT services to clients in diverse industries, such as banking and financial
services, insurance, manufacturing, telecommunications, retail, and
transportation. Six of the top 10 corporations in the Fortune 500 list of the largest
corporations in the United States are among TCS' clients.
TCS' ability to deliver high-quality services and solutions is unmatched. It
became the world's first organisation to achieve enterprise-wide 'maturity level 5'
on both CMMI and P-CMM, using the most rigorous assessment
methodology, SCAMPISM. TCS' integrated quality management system
(iQMSTM) integrates process maturity, people maturity and technology maturity
through the practices and standards of various established frameworks and
models, including IEEE, ISO 9001:2000, CMMI, SW-CMM, P-CMM and Six
Sigma.
Areas of business
TCS' consultants provide services and solutions to customers across industries
and business areas such as banking, financial services, insurance, telecom,
manufacturing, media and entertainment, retail and consumer goods,
transportation, healthcare and life sciences, energy and utilities, and sgovernance.
IT services: TCS offers application development and maintenance services over
the entire IT application lifecycle, including migration and reengineering, ecommerce and internet services, testing services, architecture and technology
consulting, systems integration, as well as packaged software implementation
across multiple industry and technology domains.

IT infrastructure: The company offers services that include complete

outsourcing of IT networks, consulting and integration, hardware support and
installation, and infrastructure management.
Asset-based solutions: TCS utilises its proprietary software assets to deliver
solutions to clients in specific industries and has licensed several software
intellectual property rights. Besides providing IT solutions to its clients, TCS
develops and markets a variety of products across diverse industries. It has
developed products such as the Hospital Management System, eIBS, NCS, FIG
and Quartz for the banking and financial services industry, CemPac for the
cement industry and also software development tools such as MasterCraft,
Assent, DataClean and Infrex.
Engineering and industrial services: TCS offers a range of engineering
services, embedded software and R&D services to diverse clients, assisting in
new product development and product lifecycle management through services in
the areas of product design, simulation, engineering drafting, computer-aided
engineering design and manufacturing, product data management and
customisation of engineering software.
Consulting: One of the first companies to set up an independent consulting
division, TCS today includes consulting as an integrated part of any assignment
to its customers in different industry segments.
BPO: TCS offers a variety of transaction-based IT-enabled services. These
include inbound call centres, back office support, engineering services and
database services. TCS' focus in this space is on transactional services, 24x7 for
client needs from various geographies, ensuring business continuity and disaster
recovery.
Collaborations
TCS increases the diversity of its offerings through strategic alliances and joint
ventures with global leaders in technology and e-business, such as IBM,
Netscape, Microsoft, SAP, Oracle, Compaq, etc. TCS is also a founder member
of the Internet Security Alliance (ISA) and a member of the Universal Description,
Discovery and Integration project (UDDI), through which it works with world
technology leaders to enhance Internet security and usability.
Joint ventures and subsidiaries
CMC: TCS has business synergies with CMC, especially in system design and
engineering,infrastructure management services, third-party equipment supply,
and hardware maintenance.An end-to-end solutions provider, CMC is one of
India's leading computer networking, facilities
management, and maintenance companies (www.cmcltd.com).

InnovaTV Inc: InnovaTV offers solutions using products built around streaming
media. These products include eVOLV, an e-learning solution for corporate
training; RSVP, which allows hospitals in remote locations with no specialist on
site to obtain a second opinion on echo-cardiograms and sonograms; and
SAMVAD, which enables remote capture and processing of video over the web
for production and distribution of video news (www.evolv.innovatv.com).
CONSCRIPTI (proprietary): Conscripti provides information management
consultancy services to South African clients in those areas where such skills
and expertise are not available in South Africa.
BPO subsidiaries
Aviation Software Development Consultancy (ASDC): ASDC was
incorporated in 1995 as a joint venture between Singapore Airlines and Tata
Sons to develop and maintain software for the aviation industry. Its clients include
Emirates and Singapore Airlines (www.asdc.co.in).
WTI Advanced Technology: A joint venture involving Westinghouse Electric
Corporation, USA, Tata Sons and International Finance Corporation, USA, WTI
provides engineering services such as geo-spatial information technology
services, CAD/CAM services for engineering applications and data conversion
services. Its clients include British Telecom, Qwest, GE, AT&T, Concert,
Mississippi Valley Gas and Northern Utilities (www.wtiatl.com).
Airline Financial Support Services: This fully owned subsidiary renders
revenue accounting services to Swissair, Austrian Airlines, Sabena, Lauda Air
and Air Europe. It has now diversified into Qualiflyer support services, distribution
support services, navigation support, etc. AFS focuses on the areas of airline
revenue accounting, logistics management, airline fares solution, traffic
accounting, passenger interline billing, frequent flyer programme administration,
navigation support and customer care and analytics. Its other clients include
Malmo Aviation, Loyalty Gate, Singapore Airlines, SN Brussels and UnitPool
(www.airlinefinancial.com).
TCS Business Transformation Solutions: TCS Business Transformation
Solutions, acquired by TCS in June 2004, is a total transaction service provider,
delivering insurance solutions that encompass information technology, business
process outsourcing and customer care services to support business
transactions in the insurance domain (www.tcs-bts.com).
Research and development
The Tata Research, Development and Design Centre (TRDDC), the R&D wing of
TCS, focuses on applying science and technology research to industrial and
social applications. TRDDC studies, invents and improves leading-edge
technology tools and engineering techniques and applies its intellectual property
to TCS' worldwide commercial projects. TRDDC's strength lies in its

interdisciplinary team of professionals in key areas such as process engineering,

tools and technologies and software R&D. There are currently over 700
professionals working on dedicated R&D in TCS.
TCS has set up the Advanced Technology Centre (ATC) in Hyderabad. It is part
of the corporate R&D activity of TCS, and complements the R&D activities
undertaken by TRDDC. ATC carries out R&D in several areas broadly related to
secure communication, encryption, and associated activities. It has designed a
complete public key infrastructure (PKI) for issuing digital certificates, generation
and verification of digital signatures, and other related aspects of secure
transactions.
Awards
The following is a selection of the many awards TCS has won:

TCS China wins the Hangzhou governments Management Innovation

Award for being the first and only company in China to get assessed at
both CMMI and PCMM level 5

IBM Asia Pacific Excellence Award 2005 for Consultants & Integrators

TCS-CMC Ranked No 1 in the Dataquest-IDC Customer Satisfaction Audit

2005 done among CIOs in India for IT services

S. Ramadorai named Businessman of the year 2004 by Business India

Ranked No 1 in Hewitt CNBC TV 18 Best Employer India Survey for 2004

Dataquest-IDC Best Employer in IT services

HP-Invent Excellence in Partnership award in recognition of TCS long

partnership with HP

Ranked 15 in CN50 for 2003

Asian Corporate Social Responsibility Award 2003 for TCS' Adult Literacy
Program

Banker Technology Award 2003 for hallmark project CDSX, executed for
the Canadian Depository for Securities Limited (June 6, 2003)

Lotus Beacon 2003 Award from IBM for SmartGov solution (client: the
government of Andhra Pradesh; January 27, 2003)

Customers
TCS has developed IT solutions for over 800 customers all over the world. Our

end-to-end solutions help our customers gain efficiency in their business

processes. Ultimately, we arm them with that much-needed edge in the
marketplace.
TCS' roster of clients includes AT&T, Boeing, British Airways, British Telecom,
Canadian Depository for Securities, Citibank, Compaq, Dell Computer
Corporation, Eaton Corporation, Fidelity Investment, Ford, HSBC, General
Motors, General Electric, ING America, Lucent Technologies, Microsoft, Nike,
Nortel Networks, Prudential Insurance USA, Qwest, SAAB, Swisscom, Singapore
Airlines, Texas Instruments, and SIS SegaInterSettle.
Locations
TCS is headquartered in Mumbai on the west coast of India and has offices in
more than 100 cities across 33 countries globally, including 14 in India.

Tata Elxsi
Profile
Tata Elxsi is a technology company with a distinct focus on design. It delivers
outsourced product design and R&D services and solutions to customers
worldwide, while also providing world-class solutions through four core practices:
product design services, design and engineering services, system integration
services, and visual computing labs. The company has a team of more than
1,700 engineers and designers.
Areas of business
Tata Elxsi offers complete and integrated product design solutions including
hardware, software and embedded electronics across multiple technology
domains such as DSP and embedded software, hardware, multimedia,
networking, storage, visual and scientific computing, and wireless. The company
also provides mechanical product design for electronic enclosures, appliances
and packaging, from concept ideation to implementation and tool design.
Tata Elxsi is strongly associated with styling and industrial design for the
automotive industry, with the largest styling team in India delivering styling and
digital modeling services to leading car-makers and tier-1 suppliers across the
world.
The company is the leader in system integration solutions in areas such as CAD /
CAM / CAE, scientific computing, life sciences and content creation /
manipulation software. Tata Elxsi's youngest division, Visual Computing Labs,
excels in providing animation, visual effects and games services to the worldwide
entertainment industry.
Tata Elxsi is driven by strong design principles and a commitment to ethical
business practices. It ensures cost-effective, time-to-market solutions across the
product lifecycle for customers in a wide rage of industries: automotive,
aerospace, bio-informatics, consumer electronics, entertainment, media telecom,
etc.
Strong quality processes for design and development, coupled with the latest
design tools and infrastructure, have enabled Tata Elxsi to be certified for ISO
9001:2000 and SEI CMMi Level 5 for both hardware and software (exclusively
articulated for product design practices, a first in the world).
Locations
Headquartered in Bangalore, India, Tata Elxsi has a network of over 20 offices
worldwide. Its design services are supported by state-of-the-art design and

development centers in Bangalore, Thiruvananthapuram and Chennai, while

animation and special effects are provided from its Mumbai studio. Presence in
the US, the UK, Canada, Germany and the Far East (including Japan) assures
easy access to the company's global customers.

SerWizSol
Profile
E2E SerWiz Solutions, also known as SerWizSol, is a Tata enterprise and a 100per cent subsidiary of Tata Sons. A leading business process outsourcing (BPO)
services provider, and one of the largest third party business services providers
in India, the company provides both voice and non-voice based BPO services.
SerWizSol commenced operations in May 2004, and is, today, a rapidly growing
company with over 3,700 employees. The company was set up primarily to
address the large internal needs of the Tata Group and to focus on external
business opportunities.
Areas of business
SerWizSol is pursuing its growth plans by focusing on select industry segments
such as travel, healthcare, direct-to-home entertainment, utilities,
telecommunications and government-to-citizen initiatives.
With capabilities to meet specific client requirements, the company provides
customised business process services from its world-class delivery centres
located in India and the USA. Its 24x7 contact centre operations are capable of
multi-channel service delivery such as in-bound and out-bound interactions,
email, chat and collaborative sessions.
As an ISO 9001:2000 certified and BS7799 certified organisation, SerWizSol's
value proposition stems from its consistent and continuous focus on business
excellence initiatives, in striving for excellence in systems, processes and people.
SerWizSol is one of the few providers of services in multiple languages; its
service delivery competency is in nine Indian languages apart from English.
Geographically wide spread, the state-of-the art centres offer a secure work
place and are geared for rapid scalability. They provide an excellent work
environment with facilities and amenities that address every employee need.
Location
The company's corporate office is at Hyderabad. It has centres in Pune and
Mohali in India, and Florida and Ohio in the United States of America

Tata Interactive System

Profile
Tata Interactive Systems (TIS) is one of the world's largest developers of custom
e-learning solutions with a presence spanning across the US, UK, Europe,
Australia, Japan, the Middle East and India. A division of Tata Industries, TIS was
established in 1990 and has an employee base of over 950 multi-disciplinary
specialists. It has created e-learning solutions for more than 300 multinational
organisations.
TIS is the only e-learning organisation in the world whose processes have been
assessed at SEI-CMM Level 5 and SEI P-CMM Level 5. TIS has also earned the
ISO 9001 and TickIT certifications.
Areas of business
Tata Interactive Systems develops custom e-learning programs for a diverse set
of organisations including corporates, educational publishers, virtual schools,
online universities, and government and defence institutions. The key areas
include IT, communications and telecom; banking, finance services and
insurance; transportation and logistics; retail and consumer goods; professional
services; media and entertainment; pharmaceuticals and healthcare; energy;
manufacturing; virtual schools and online universities; and government bodies,
defence institutions and NGOs.
TISs range of offerings includes:

Consulting

Custom simulations

IT application training

Adaptive assessments

Simulation-based learning objects (SimBLs)

Story-based learning objects (StoBLs)

Game-based learning objects (GamBLs)

Regulatory and compliance training

Sales and customer service training

Induction programmes

Electronic Performance Support Systems (EPSS)

Business processes and skills training

Courseware and curriculum development

Teacher tools and teaching aids

Learning portal

Awards
The following are some of the awards won by Tata Interactive Systems elearning products in the global arena:

APEX 2005 Award of Excellence

Media & Methods Magazine Award 2005

Brandon Hall Excellence in Learning Award 2005 and 2004

APEX 2004 Award of Excellence

APEX Award 2003 for Excellence in Courseware Design

Clients
British Airways, Citibank, Colgate-Palmolive, Fosters, GE, GlaxoSmithKline, HP,
ICICI, London Stock Exchange, McGraw-Hill, Motorola, Orange, Qantas,
Siemens, Swiss Re, UNICEF, Unilever and University of Phoenix to name a few.

Tata Technologies
Profile
Tata Technologies is the Indian leader in providing engineering and design (E&D)
services to the world's largest automotive and aerospace companies.
Areas of business
It is the only Indian automotive-focused E&D company with experience in end-toend platform conceptualisation, design and engineering. The company's key
focus area is to drive down development, manufacturing and delivery costs,
ensure manufacturability, and reduce time-to-market through:

Strategic development and application of software

Onsite engineering automation and IT support

Engineering process outsourcing (EPO) at the Tata Technologies Centre

for Advanced Engineering & Design (CAE&D) at Pune, India.

The company offers its customers the following services:

Product design, analysis and production engineering: Comprising

styling, concept development, product definition and design, and digital
prototyping; solid and surface modeling; FEA, mechanism, and crash
analysis; CNC programming and CNC model generation; tool design and
manufacturing; robotic simulation, factory layout and simulation.

Knowledge-based engineering: Automotive application development

using CATIA V5, UGS' NX and Tata Technologies developed KNEXT.

Product lifecycle management, enterprise resource planning and

customer relationship management: Systems implementation and their
integration to new product process.

Tata Technologies enables clients to leverage lower cost geographies while

benefiting from a rich E&D talent pool at the Tata Technologies' Centre at Pune.
This offshore campus, which caters to global Fortune 500 clients, chiefly OEMs
and their partners, is a state-of-the-art engineering and design hub enabling
cutting edge E&D.
Collaborations
The companys business partners include SAP, Dassault Systmes, EDS, UGS,
Parametric Technology Corporation, Agile Software, MatrixOne and IBM.

Subsidiaries
In addition to its head office and Center for Automotive Engineering and Design
in India, Tata Technologies has operations in the US, UK and Asia Pacific through
its subsidiary and associate companies, Tata Technologies Inc and Tata
Technologies Pte.
Locations
Tata Technologies corporate office is located in Pune. The company operates in
the United States through its wholly owned subsidiary incorporated in Nevada
and through its office in Detroit. Tata Technologies provides services to
customers in Europe, Asia and Japan through its offices in London and
Singapore.

TATA SKY
Profile
Incorporated in 2004, Tata Sky is an 80:20 joint venture between the Tata Group
and STAR, offering viewers a world-class television viewing experience through
its direct-to-home (DTH) television service. The Sky brand, owned by the UKbased British Sky Broadcasting Group, has more than 20 years of experience in
satellite broadcasting, and is well known for its innovative products and services.
With this service, Tata Sky has joined a select international group of DTH
businesses that operate in areas as far away as the UK and Italy in Europe, and
Mexico and Brazil in Latin America.
Areas of business
Tata Sky offers viewers a variety of popular channels in categories ranging from
entertainment, sports, movies and music to news and documentaries in DVDquality picture and CD-quality sound. The service further aims to empower
television viewers with choice, control and convenience through a wide range of
programming and interactive features, thus becoming a one-stop shop for all the
television entertainment needs of customers.
With state-of-the-art digital infrastructure and partners that include global leaders
in digital technology, Tata Sky provides for hardware installation at subscribers'
homes, as well as after-sales service through an extensive customer service
network that provides complete customer care. Tata Sky also retails its hardware
and prepaid recharge vouchers through popular consumer electronic stores to
facilitate consumer access.
Business partners
Tata Sky has invested in state-of-the-art digital infrastructure and has partnered
with global leaders in digital technology.
Indian Space Research Organisation: The company has on lease all 12 KUBand transponders on ISRO's Indian satellite, INSAT 4A, the most advanced and
high-powered KU-Band communication satellite in the region. The satellite
enables Tata Sky to offer superior picture and sound quality with a wider range of
channels.
NDS: Tata Sky has partnered with NDS, a provider of technology solutions for
pay television. The NDS VideoGuard conditional access solution provides
superior broadcast security, and enables Tata Sky to offer multiple programming
and pricing packages.

Siebel: Tata Sky has partnered with Siebel, leaders in Customer Relationship
Management (CRM) software, to support operations through call centres and
field service operations, customer order management and product configuration.
Comverse: Comverse's Kenan FX billing software supports billing for all
residential, institutional and commercial customers. The software has been
enhanced specifically for Tata Sky to support a new industry pre-paid billing
service that allows customers 'to pay as you go'.
SAP: SAP's Enterprise Resource Planning (ERP) application suite supports the
company's materials management, sales and distribution, finance and control,
and human resources requirements.
Sun Microsystems: The company provides world-class technology
infrastructure to Tata Sky, which helps in delivering high levels of service
standards that ensure maximum up-time, fault recovery and load management.
Sun has also provided Tata Sky with installation, engineering expertise and
support.
Thomson and Humax: The company provides top-of-the-line digicomps,
customised specifically for the Indian markets. The technology allows Tata Sky to
deliver multiple programming, pricing packages, and interactive services to its
customers.

Tata Teleservices
Profile
Tata Teleservices (TTSL) spearheads the Tata Group's presence in the Indian
telecom sector. Incorporated in 1996, the company was the first to launch CDMA
mobile services in India (in the Andhra Pradesh circle).
With the acquisition of Hughes Tele.com (India), now Tata Teleservices
(Maharashtra), in December 2002, the company swung into expansion mode.
TTSL currently offers services under the brand name 'Tata Indicom' in 20 circles
in India: Andhra Pradesh,Chennai, Gujarat, Karnataka, Delhi, Maharashtra,
Mumbai, Tamil Nadu, Orissa, Bihar, Rajasthan, Punjab, Haryana, Himachal
Pradesh, Uttar Pradesh (East), Uttar Pradesh (West), Kerala, Kolkata, Madhya
Pradesh and West Bengal.
TTSL, which heralded convergence technologies in the Indian telecom sector, is
today the market leader in the fixed wireless telephony market with a customer
base of over 2.68 million.
Areas of business
TTSL pioneered the CDMA 3G1x technology platform in India. The company has
established a robust and reliable telecom infrastructure that ensures quality in its
services. It has partnered Motorola, Ericsson, Lucent and ECI Telecom to deploy
a reliable and technologically advanced network.
TTSL's telephony services include mobile services, fixed wireless phones (FWP),
public booth telephony and wireline services. Among its value-added services are
voice portal, roaming, post-paid internet services, three-way conferencing, group
calling, wi-fi internet services and data services.
The company has entered the 'prepaid' segment by launching, under the Tata
Indicom brand, its '100 % Sacchai True Paid' offering across all its circles. Tata
Indicom also offers a collection of 1,000 mobile games, the latest handsets, and
new voice and data services such as BREW games, picture messaging,
polyphonic ring tones, and interactive applications.
TTSL, along with its subsidiary, Tata Teleservices (Maharashtra), currently serves
4.58 million customers in over 1,400 towns in India.

VSNL
Profile
VSNL, India's leading international telecommunications service provider, was
incorporated on March 19, 1986, to take over the activities of the erstwhile
Overseas Communication Services (OCS) with effect from April 1, 1986. Backed
by over 25 years of overseas communications experience, the company today
operates a network of 32 earth stations, 12 international voice gateways, six
operational submarine cable systems and 22 internet points-of-presence to
provide a range of basic and value-added voice and data services to corporate
and retail customers in India.
Since the privatisation of the company in February 2002, the Indian government
owns approximately 26 per cent of VSNLs equity and the Tata Group about 45
per cent. The balance is held between various overseas equity holders, including
ADR holders, Indian institutions and the Indian public. VSNLs shares are listed in
the bourses at four metros and the National Stock Exchange, and its ADRs at the
New York Stock Exchange. The revenues of the company for the financial year
ended March 2002 were about Rs 71 billion (US$ 1.4 billion). VSNL has a
workforce of about 2,900 employees.
The company has been the premier provider of international voice and data
services, carrying over three billion minutes of traffic in 2001. It has bilateral
relations with international traffic carriers in over 75 countries. VSNL is also the
market leader in providing international IPLC and frame relay services in India.
VSNL was the first Internet service provider in India and today provides services
to over 600,000 customers in the country. It offers a range of hosting and colocation services out of its data centres in Mumbai, Delhi, Chennai and
Bangalore. It also offers IP-VPN services in over 50 locations in India and is in
the process of tying up with partners for providing international VPN services as
well. Additionally, VSNL has started offering national long-distance services in
select towns in India.
Areas of business
As Indias gateway to the world, VSNL is the nodal agency for international
communications from the country. It provides flexible and global connectivity
through satellite and submarine cable links. It is also in the process of expanding
its fibre optic network in India for its national long distance services. Its package
of services include:

International long distance

National long distance

Data communication

Internet

Managed data network services

Data centre services

TV uplinking

INMARSAT services

Video conferencing

Locations
VSNL has international gateways located in Mumbai, New Delhi, Kolkata,
Chennai, Ernakulam, Jallandhar, Gandhinagar and Kanpur. It operates satellite
earth stations at Arvi (near Pune), Dehradun, Mumbai, New Delhi, Kolkata,
Chennai and Bangalore. Additionally, international submarine cables terminate at
VSNLs cable stations in Chennai, Ernakulam and Mumbai.

Tatanet
Profile
Tatanet, a division of Nelco, was established in 1995. As the very small aperture
terminal (VSAT) service provider for the Tata Indicom brand, Tatanet, has made
significant inroads in the developing VSAT market. A year and a half since the
receipt of the public services license and its subsequent entry into the
commercial market, Tatanet now has an enviable list of customers.
Tatanet today aspires to win customer loyalty by creating a proactive, customersensitive, in-house direct customer support network comprising over 20 customer
support centres and more than 60 engineers to offer direct service to 150 cities
across India. An IT-enabled 24-hour help desk facility and an extremely effective
escalation process for complex or emergency situations aptly support this
network.
The adoption of the Tata Business Excellence Model and TL 9000, the telecom
quality measurement system, is testimony to the company's ongoing effort to
constantly appraise and evolve its systems to world standards.
Areas of business
Enriched by the expertise it has gained while serving Tata Group companies,
Tatanet today partners with significant global players to offer world-class satellite
solutions to enterprises across industries, and government institutions. Its stateof-the-art infrastructure with extended C band and KU band network operation
centre is equipped to offer integrated connectivity solutions specific to clients'
needs.
Tatanet's broadband service on the latest multimedia platforms provides efficient
solutions for every application segment from thin route to thick, and supports a
wide range of ERP applications and advanced applications such as telemedicine,
remote training, video conferencing, corporate web television and IP multicasting. In addition to supporting mission critical applications, it also provides
turnkey solutions such as implementation and maintenance of private hubs, and
integration and implementation of multi technology solutions

The Tata Business Leadership Award

The Tata Business Leadership Award (TBLA), initiated in 2004, is an annual
business school event organised by the Tata Group. It offers students from select
business schools a unique opportunity to compete with the brightest and display
their business acumen.
The award underlines the commitment of the Tata Group towards promoting and
encouraging future leaders. It is also an endeavour to create awareness among
management students of the Tata brand.
The students (in teams of three to four) are given a strategic problem or situation
relevant to the Group. They have to make a presentation to senior managers in
the Group and defend their case study. The defence is evaluated on parameters
such as creativity, clarity, relevance and business value.
Preliminary rounds are held on campus and chaired by a panel consisting of a
cross section of senior Tata managers. The final defence presentation, held at
the Tata Management Training Centre in Pune, is seen by Tata leaders and
others
The winning team gets the coveted TBLA rolling trophy and a host of other
prizes.
TBLA 2005
National winners: IIM Lucknow (Tarandeep Singh Ghai, Kunal Arya Shreshta,
Ashutosh Bhandari, Saurabh Khandelwal)
First runners up: FMS, Delhi (Abhijeet Shetty, Mohit Ralhan, Amit Gupta, Curie
Balgir)
Second runners up: IIM Calcutta (H. V. Vinayak, Madhusudan Sharma, Kunal
Kumar, Ashish Verma)
TBLA 2004
National winner: SP Jain Mumbai (Ravi Kumar, Anahita Ichaporia, Nilesh
Kumar, Asif Shamim)
First runners up: IIM Ahmedabad (Anish Saraf, Ashish Keyal, R. N. Gautam,
Rahul Verma)

Second runners up: XLRI, Jamshedpur (Diwakar Loshali, Purnima Kumar,

Surabhi Loshali, Ritesh Bhardwaj)

CONCLUSION

TATA is a well renowned company for its quality but still the company needs to
work upon its prices. In Indian market it has to compete with brands with other
companies, as they offer the product at lower price. It must make the customer
aware of the increased quality and safety of the product they are providing. It can
come with anew product line for economy class. Without compromising on looks
Tata is said to be the top most manufacturing company. Net sales and revenue of
Tata has increased from last two years. Tata has never been so much involved in
marketing of its products as compared to its competitors.

BIBLIOGRAPHY
There was immense need and flow of the information while conducting the analysis as
well as while writing the report, which was gathered through various sources as
mentioned below:

Internet
www.tata.com
Company profile
Introduction of the co. & know how about their products & services that they offer in
market.
Products and services & its history
www.google.com
It used for searching information about different automobile manufacturing
companies
JOURNALS
1. Products manuals of Tata
2. Sales module of Tata