Programme Exit Survey (PES)

Report
Diploma in Mechanical Engineering
- DKM
June 2013 Session
Politeknik Kota Kinabalu (PKK)
Sabah

RESEARCH COMMITTEE

Member of Advisory Committee

NO
1
2
3

NAME
Wan Mohamad Nasir bin Wan Abdul Rahman
Hajjah Norehan Bt Md Shariff
Sylverster Gindan

POSITION
Director
Deputy Director (Academic)
Head of Department

Research Fellow (Polytechnic)

NO
1
2
3
4
5
6

NAME
Dr Hasnim bin Harun (Chief, Bureau of Research and Innovation)
Azman B Talib
Farah Asyikin Abd Rahman
Shalizan B. Kadir
Mohd Mayuzie Yusof
Fadlilhisham B Ahmad

Research Fellow in Diploma in Electronic Engineering (Computer)

NO
1
2
3

NAME
Aliudin Bin Aziz (Head of Program)
Mohd Azriman Bin Mat Ali (Deputy 1st Head of Program)
Abdul Razak Bin Mohd Daim (Deputy 2nd Head of Program)

ABSTRACT
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PKK Program Exit Survey Report June 2013 Session (DKM)

The purpose of this Programme Exit Survey (PES) was to provide data to gauge perceptions
of various aspects of programmes and services offered and to identify areas where
improvements may be needed in the Department of Mechanical Engineering (JKM),
Politeknik Kota Kinabalu (PKK). This PES was conducted on 32 final semester students,
graduating from Diploma in Mechanical Engineering (DKM). They were the second Cohort
whose intake was in December 2010. The survey questionnaire had five main sections:
respondents profile; assessment of overall quality; assessment of skills and knowledge;
assessment of Lecturers and Academic Advisor; and assessment of academic resources and
facilities. All the data were analysed using the Statistical Product and Service Solutions
(SPSS) software version IBM SPSS Statistics 19.0. For the assessment of the overall quality,
attribute for teaching and learning experience was rated 100% with excellent, very good
and good. Skills and knowledge section was evaluated by relating the statements with nine
items as stated in the Programme Learning Outcomes (PLO). All the PLOs were marked at
least good by 96.9% of the students. Assessment on lecturers and academic advisor were
rated 37.5% as excellent and 45.3% as very good. In terms of academic resources and
facilities, the access to Wi-Fi had the highest unsatisfactory concerned from the respondent
whereby 40.6% rated the item as average and weak.
Keywords: overall quality, skills and knowledge, lecturer and academic advisor, academic
resources and facilities

1. INTRODUCTION

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PKK Program Exit Survey Report June 2013 Session (DKM)

1.1 Programme Exit Survey (PES)

PES is a method of collecting information on the quality of diploma education from the
perspective of graduating students upon the completion of their diploma programme. This
report refers to an indirect measurement method by way of self-evaluation based on
individual perception for the assessment of PLO. PLOs are the specific statements of
graduates knowledge, skills and attitudes acquired at the end of the programme as evidence
for the programme objectives achievements. This PES was conducted to assess the graduate
students satisfaction and perceptions about various aspects of their academic experiences.
100% of the final semester students from the DKM programme had participated in the
survey.
The main objectives of this PES are to:
1) Determine the students perception in their attainment on the overall quality of
learning and teaching in PKK;
2) Determine the students self-assessment of knowledge, skills and soft skills
achievement after going through the PLOs of the programme;
3) Evaluate the students opinion towards contributions of Lecturer and Academic
Advisor system implemented based on Outcome Based Education (OBE) approach;
4) Evaluate the students opinion towards academic resources and facilities provided in
PKK.
1.2 Programme Learning Outcomes (PLO)
OBE is an educational philosophy that believed that educational assessment should recognise
and reflect progress made by individual students. PLOs are statements that describe what
graduates are expected to know or be able to do on graduation. In the curriculum for DKM
programme it has been specified that there are nine (9) PLOs to be acquired by the graduates
upon graduation. The nine PLOs are as follows:
i.

Apply knowledge of mathematics, science and engineering fundamentals to well

defined mechanical engineering procedures and practices.

ii.

Demonstrate practical skills which includes the ability to troubleshoot, repair and do
maintenance work for mechanical equipment;

iii.

Communicate effectively with the engineering community and the society at large.
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PKK Program Exit Survey Report June 2013 Session (DKM)

iv.

Apply creative and critical thinking in solving problem related to assigned tasks;

v.

Demonstrate awareness and consideration for societal, health, safety, legal and
cultural issues and the consequent responsibilities, taking into account the need for
sustainable development;

vi.

Recognise the need for professional development and engage in independent

acquisition of new knowledge and skill.

vii.

Recognize the need for entrepreneurship

viii.

Demonstrate an understanding of professional ethics, responsibilities and norms of

mechanical engineering practices.

ix.

Function individually or in teams, effectively, with a capability to be a leader;

2. METHODOLOGY

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PKK Program Exit Survey Report June 2013 Session (DKM)

This survey involved 32 DKM students from June 2013 semester. Students were asked to fill
up the PES questionnaires which were posted online and 100% of them responded. The
respondents were required to evaluate and rate themselves based on 5-Likert Scale indicated
below:
1 = Weak
2 = Average
3 = Good
4 = Very Good
5 = Excellent
Students satisfaction and acceptance level was determined from the scale. Excellent, Very
Good and Good indication rate shows the students are satisfied with the item. While Average
and Weak indication rate shows the item need some improvements and correction for the
program.
This online survey was conducted on October 2013. The survey questionnaires were
divided into five sections as follows:
i.

Section A: General Information

ii.

Section B: Overall Quality of Teaching and Learning

iii.

Section C: Skills and Knowledge

iv.

Section D: Contributions of Lecturers and Academic Advisors

v.

Section E: Academic Resources and Facilities

The data collected in this survey was processed through Statistical Product and Service
Solutions (SPSS) software version IBM SPSS Statistics 19.0.
The questionnaires were based on students perception on teaching and learning in
PKK, students response on skills and knowledge related to PLOs, students attainment on the
soft skills, students rating for lecturers and academic advisors contribution, students opinion
towards academic resources, overall services and facilities in PKK. This assessment strategy
was aligned with the Curriculum Development Cycle - develop-implement-review as
required by the MQA in order to improve the quality of programme.

3. RESULTS
The response from the students were analysed based on the following four criteria:
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PKK Program Exit Survey Report June 2013 Session (DKM)

i.

Students response towards the Overall Quality

ii.

Students response on Skills and Knowledge

iii.

Students ratings for Lecturer and Academic Advisor contributions

iv.

Students opinion towards Academic Resources and Facilities

In Section C: (Skills and Knowledge) the statements have been classified under a particular
PLO so that the data analysis can be done appropriately for accreditation purposes. The
results can be used an indicator to show how well the students have acquired their skills and
knowledge as required in the PLOs of the programme.
3.1 SECTION A: PROFILE
Table 1: Students Gender
GENDER

Qty
(%)

Male

Female

31
96.9

1
3.1

3.2 SECTION B: OVERALL QUALITY

Overall Quality was evaluated by relating the students experience with the teaching and
learning environment in PKK. Two survey statements were given and the results were as
follows:
Table 2: Overall Quality rating
OVERALL QUALITY
Wea Averag Goo
k
e
d
What is your
impression on the
overall quality of
curriculum; and
teaching and
learning at PKK?
(%)
To what extent has
the quality of
teaching and
learning in PKK
improved since you
were here?
(%)

Very Good

Excellen
t

20

0.0

0.0

21.9

62.5

15.6

23

0.0

3.1

9.4

71.9

15.6

3.2.1 PLO 1 (Knowledge)

For PLO 1 (Knowledge), four statements were given and the results were as follows:
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PKK Program Exit Survey Report June 2013 Session (DKM)

Table 3: PLO 1 Knowledge rating

SKILLS AND KNOWLEDGE
PLO 1 (Knowledge)
Wea
Goo
Average
k
d
I am able to apply
knowledge of core
discipline courses in my
programme

Very Good

Excellent

13

12

0.0

3.1

18.8

40.6

37.5

17

0.0

3.1

18.8

53.1

25.0

13

0.0

3.1

28.1

40.6

28.1

I am able to understand
the technological
applications relevant to
my programme of study

12

12

(%)

0.0

0.0

25.0

37.5

37.5

(%)
I am able to apply
knowledge of
specialized courses in
my programme
(%)
I am able to apply
knowledge of elective
courses in my
programme
(%)

3.2.2 PLO 2 (Technical & Practical Skills)

For PLO 2 (Technical & Practical Skills), three statements were given and the results were as
follows:
SKILLS AND KNOWLEDGE
PLO 2 (Technical & Practical Skills)
Wea
Goo
Average
Very Good
k
d
I am able to apply
information technology
in my programme
(%)
I am able to
demonstrate my
practical skills
effectively
(%)
I am able to use
computing technology
for applications in my
programme
(%)

Excellent

16

0.0

3.1

18.8

50.0

28.1

13

13

0.0

3.1

15.6

40.6

40.6

12

10

0.0

3.1

28.1

37.5

31.3

Table 4: PLO 2 Technical & Practical Skills rating

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PKK Program Exit Survey Report June 2013 Session (DKM)

3.2.3 PLO 3 (Communication Skills)

For PLO 3 (Communication Skills), three statements were provided and the results were as
follows:
Table 5: PLO 3 Communication Skills rating
SKILLS AND KNOWLEDGE
PLO 3 (Communication Skills)
Wea Averag Goo
Very Good
k
e
d

Excellen
t

I am able to
communicate effectively
orally/visually (informal /
formal / conversational /
presentation)

13

10

(%)

0.0

0.0

28.1

40.6

31.3

I am able to
communicate effectively
in writing (writing reports
and expressing ideas and
opinions clearly and
concisely)

19

(%)

0.0

0.0

18.8

59.4

21.9

I am able to use
computing technology in
communications

14

(%)

0.0

3.1

28.1

25.0

43.8

3.2.4 PLO 4 (Critical Thinking & Problem Solving Skills)

For PLO 4 (Critical Thinking & Problem Solving Skills), three statements were given and the
results were as follows:
Table 6: PLO 4 Critical Thinking & Problem Solving Skills rating
SKILLS AND KNOWLEDGE
PLO 4 (Critical Thinking & Problem Solving Skills)
Wea
Goo
Average
Very Good
k
d
I am able to solve
problems using
methods, tools and
0
0
8
14
skills related to my
programme
(%)
0.0
0.0
25.0
43.8
I am able to think
0
0
7
10
critically and logically
(%)
0.0
0.0
21.9
31.3
I am able to plan,
0
0
5
19
organize and complete

Excellent

10
31.3
15
46.9
8
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PKK Program Exit Survey Report June 2013 Session (DKM)

a task
(%)

0.0

0.0

15.6

59.4

25.0

3.2.5 PLO 5 (Social Skills and Responsibilities)

For PLO 5 (Social Skills and Responsibilities), three statements were given and the results
were as follows:
Table 7: PLO 5 Social Skills and Responsibilities rating
SKILLS AND KNOWLEDGE
PLO 5 (Social Skills and Responsibilities)
Wea
Goo
Average
Very Good
k
d

Excellent

I am able to
understand the role of
my work in relation to
social or cultural issues

15

10

(%)

0.0

0.0

21.9

46.9

31.3

I am aware of the value

of considering diversity
and differences in
cultures in my work

15

13

0.0

0.0

12.5

46.9

40.6

16

12

0.0

0.0

12.5

50.0

37.5

(%)
I am aware of the
impact of my work in a
social context
(%)

3.2.6 PLO 6 (Continuous Learning & Information Management Skills)

For PLO 6 (Continuous Learning & Information Management Skills), four statements were
provided and the results were as follows:
Table 8: PLO 6 Continuous Learning & Information Management Skills rating
SKILLS AND KNOWLEDGE
PLO 6 (Continuous Learning & Information Management Skills)
Wea
Goo
Average
Very Good Excellent
k
d
I am able to
continuously learn new
0
0
4
13
15
skills and knowledge
(%)
I am able to engage in
continuous learning
beyond the classroom
(%)
I am able to learn and
apply new concepts
(%)

0.0

0.0

12.5

40.6

46.9

12

14

0.0

0.0

18.8

37.5

43.8

15

12

0.0

0.0

15.6

46.9

37.5
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PKK Program Exit Survey Report June 2013 Session (DKM)

I am able to use
information resources
(databases, libraries,
internet etc)
(%)

12

13

0.0

0.0

21.9

37.5

40.6

3.2.7 PLO 7 (Management & Entrepreneurial Skills)

For PLO 7 (Management & Entrepreneurial Skills), two statements were provided and the
results were as follows:
Table 9: PLO 7 Management & Entrepreneurial Skills rating
SKILLS AND KNOWLEDGE
PLO 7 (Management & Entrepreneurial Skills)
Wea
Goo
Average
Very Good
k
d
I am able to
build/develop my career
upon completion of my
studies
(%)
I am able to develop
time management skills
(%)

Excellent

14

12

0.0

3.1

15.6

43.8

37.5

19

0.0

0.0

12.5

59.4

28.1

3.2.8 PLO 8 (Professionalism, Ethics & Moral)

For PLO 8 (Professionalism, Ethics & Moral), two statements were provided and the results
were as follows:
Table 10: PLO 8 Professionalism, Ethics & Moral rating
SKILLS AND KNOWLEDGE
PLO 8 (Professionalism, Ethics & Moral)
Wea
Averag
Goo
Very Good
k
e
d
I am able to understand
the professional and
ethical responsibilities
related to my work
(%)
I am aware of the
importance of safety
issues related to my
work
(%)

Excellent

12

14

0.0

0.0

18.8

37.5

43.8

20

0.0

0.0

12.5

25.0

62.5

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PKK Program Exit Survey Report June 2013 Session (DKM)

3.2.9 PLO 9 (Leadership & Teamwork Skills)

For assessment of the PLO 9 (Leadership & Teamwork Skills), four statements were provided
and the results were as follows:
Table 11: PLO 9 Leadership & Teamwork Skills rating
SKILLS AND KNOWLEDGE
PLO 9 (Leadership & Teamwork Skills)
Wea Averag Goo
Very Good
k
e
d
I am able to work with
individuals from different
0
0
3
9
backgrounds
(%)
I am able to work
successfully as a
member of a team
(%)
I am able to work
successfully as a leader
of a team
(%)
I am able to function in
multidisciplinary teams
(%)

Excellen
t
20

0.0

0.0

9.4

28.1

62.5

19

0.0

0.0

12.5

28.1

59.4

11

13

0.0

0.0

25.0

34.4

40.6

15

12

0.0

0.0

15.6

46.9

37.5

3.3 SECTION D: CONTRIBUTIONS OF LECTURERS AND ACADEMIC ADVISORS

Responses from students towards the lecturers and academic advisors contributions are
summarized below. Graduates were asked to offer insights of encouragement given into the
programme delivery process. Six attributes of encouragement were offered and the results
were as follows:

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PKK Program Exit Survey Report June 2013 Session (DKM)

Table 12: Contributions of Lecturers and Academic Advisors rating

CONTRIBUTIONS
Contributions of Lecturers and Academic Advisors
To what extent did your
lecturer/academic advisor
encourage you to:
Set high expectations for
learning?
(%)
Be an actively involved
learner?
(%)
Show concern for student
learning?
(%)
Provide feedback
frequently and promptly?
(%)
Show concern for student
learning?
(%)
Provide feedback
frequently and promptly?
(%)

Wea
k

Averag
e

Goo
d

Very Good

Excellen
t

12

15

0.0

0.0

15.6

37.5

46.9

17

0.0

0.0

21.9

53.1

25.0

16

11

0.0

3.1

12.5

50.0

34.4

17

0.0

0.0

18.8

53.1

28.1

13

14

0.0

0.0

15.6

40.6

43.8

12

15

0.0

0.0

15.6

37.5

46.9

3.4 SECTION E: ACADEMIC RESOURCES/FACILITIES

In the education eco-system, academic resources/facilities were important in terms of
educational hardware. The teaching and learning process would be greatly enhanced provided
that there were sufficient resources/facilities for students to thrive academically. Table 4
shows the percentage of respondents ratings towards the sufficiency of resources/facilities at
the PKK. Eleven statements of resources/facilities were given and the results were as follows:

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PKK Program Exit Survey Report June 2013 Session (DKM)

Table 13: Academic Resources/Facilities rating

ACADEMIC RESOURCES/FACILITIES
To what extent did Politeknik
Kota Kinabalu provide you
with the following
resources/facilities?
Operation hours of the
library
(%)
Access to databases and
collections both physically
and online in the library
(%)
Easy and responsive
services of the HEP staff
(%)
Easy and responsive
services of the counselling
staff
(%)
Easy and responsive
services of the library staff
(%)
Easy and responsive
services of the
administration staff
(%)
Access to Wi-Fi internet
(%)
Quality of computer labs
(%)
Quality of laboratories /
workshops / kitchens
(%)
Quality of classrooms
(%)
Quality of sports and
recreational facilities
(%)

Weak

Average

Good

Very Good

Excellent

12

11

0.0

3.1

25.0

37.5

34.4

11

14

6.3

0.0

34.4

43.8

15.6

14

0.0

6.3

25.0

43.8

25.0

10

14

0.0

6.3

31.3

43.8

18.8

11

13

0.0

3.1

34.4

40.6

21.9

10

14

0.0
6
18.8
1
3.1

3.1
7
21.9
8
25.0

31.3
7
21.9
13
40.6

43.8
6
18.8
4
12.5

21.9
6
18.8
6
18.8

13

3.1
2
6.3

9.4
4
12.5

40.6
11
34.4

28.1
10
31.3

18.8
5
15.6

14

10

3.1

12.5

43.8

31.3

9.4

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PKK Program Exit Survey Report June 2013 Session (DKM)

4. SUGGESTED IMPROVEMENTS FROM STUDENTS

perbaiki
PENAMBAHBAIKAN UNTUK KEMUDAHAN WIFI DI DALAM BILIK
KULIAH UNTUK KEMUDAHAN PELAJAR KERANA ADA PELAJAR YANG

TIDAK MAMPU UNTUK MELANGGAN BROADBAND.

"Access to wifi internet?
Yes ,but sometime no internet access.
Quality of laboratories/ workshops..
Some of the component is not enough,many of the equipment is faulty."
disini saya ingin memberi cadangna bahawa POLIKK seharusnya menyediakan
perkhidmatan internet wifi dengan menyeluruh di kawasan POLIKK kerana sumber
dan maklumat setiap kerja yang diberikan kepada pelajar ada dalam internet.Oleh itu,
penggunaan internet amat diperlukan dan amat penting untuk kegunaan pelajar dan

staff.
terbaik....,,
-memperbaiki sistem pengurusan di pkk.
Penambahbaikkan dari segi kemudahan untuk bersukan dan juga kemudahan bilik

kuliah perlu ditingkatkan.

Penambahbaikan pengurusan bahagian HEP.
Memberi lebih banyak lagi buku-buku rujukan kepada pelajar untuk memudahkan
lagi pelajar merujuk perkara-perkara yang mereka tidak faham melalui rujukan

tersebut.
Politeknik Kota Kinabalu merupakan institusi yang seharusnya diberi penekanan
kepada bahagian praktikal ... saya berharap masa akan datang PKK akan lebih
menyediakan perkakasan Komputer dan makmal yang lengkap ... juga seorang
tecnician bagi setiap makmal bagi memudahkan rujukan pelajar .... LEBIHKAN
PRAKTIKAL ... KURANGKAN PENGGUNAAN DUIT KERAJAAN UNTUK
KELAB KELAB YANG PERGI MELANCONG.... !!! banyak lagi faciliti yang

pelajar perlukan selain melancong

berharap di masa akan datang PKK akan mempunyai alat-alat yang lengkap di

kelas/makmal dan kamsis...:D

MEMBERIKAN WIFI YANG PERCUMA SETIAP DALAM BILIK KULIAH
Harapan saya agar PKK akan dapat menambah baik kualiti dalam makmal komputer,
bilik kuliah, dan yang terutama sekali adalah keselamatan bangunan.
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PKK Program Exit Survey Report June 2013 Session (DKM)

sepanjang berada di polikk ini perkhidmatan serta kemudahan yang disediakan

memuaskan tetapi perkhidmatan dari segi internet kurang memuaskan.

perbanyakkan praktikal
THANK YOU
BAIK
"Sila tambah baik kemudahan WIFI bagi pelajar dan sedia kan pondok-pondok bagi
pelajar membuat perbincangan secara berkumpulan. Selain itu pondok tersebut juga
harus lah mempunyai soket kerana pelajar banyak menggunakan laptop (komputer
riba). Tempat letak kereta bagi pelajar juga harus lah di tambah kerena pelajar jabatan
jke, jkm dan jka berkongsi tempat letak kereta yang sama dan agak sedikit. Masalah
banjir di tempat letak kereta staff juga haruslah di ambil perhatian lebih kerena
menyebabkan kesesakan apabila hujan dan memberi masalah kepada pelajar untuk ke
kuliah dan pulang dari kuliah, terutama jabatan jke dan jka. Saya berharap cadangan

diatas boleh dipertimbangkan oleh pihak tuan/puan.

Terima Kasih"
"asalamualaikum + salam sejatera, saya mencadangkan

supaya

polikk

memperketatkan lagi undang2 yang setia ada, seperti mana di lihat undang2 di polikk
sekarang ini sangat terabai,, dan berhrap juga supaya pihak politeknik menyediakan
asrama penuh untuk semua pelajar politeknik bagi membendung masalah sosial yang

semakin menjad-jadi di luar kampus.

TERIMA KASIH"
Pihak PKK lebih tegas dan mengambil tahu dan melancarkan satu operasi untuk
mencegah kes-kes pergaulan bebas tanpa ada batas antara lelaki perempuan,
berpasang-pasangan lelaki perempuan di mana sahaja dalam kawasan PKK
.Kuatkuasakan lagi undang-undang yang islam anjurkan . InsyaALLAH PKK akan

dapat kejayaan dari segi akademik mahupun Kokurikulum . ALLAHUa'lam ;D

berikan kemudahan bas kepada pelajar luar. bagi memudahkan dan menjimatkan
kewangan pelajar.
saya mendapat banyak pngetahuan dan menambah lagi ilmu yang lebih lagi di sini.
aLL The BesT.....TO Alll my friend for final exm tommorro......
aLL The BesT.....TO Alll my friend for final exm tommorro......
ketatkan disiplin pelajar politeknik

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PKK Program Exit Survey Report June 2013 Session (DKM)