Programme Exit Survey (PES)

Report

Diploma in Mechatronic
Engineering - DEM
June 2013 Session

Politeknik Kota Kinabalu (PKK)

Sabah

RESEARCH COMMITTEE
Member of Advisory Committee
NO
1
2
3

NAME
Wan Mohamad Nasir bin Wan Abdul Rahman
Hajjah Norehan Bt Md Shariff
Norkamal bin Jaafar

POSITION
Director
Deputy Director (Academic)
Head of Department (JKM)

Research Fellow (Polytechnic)

NO
1
2
3
4
5
6

NAME
Dr Hasnim bin Harun (Chief, Bureau of Research and Innovation)
Azman B Talib
Farah Asyikin Abd Rahman
Shalizan B. Kadir
Mohd Mayuzie Yusof
Fadlilhisham B Ahmad

Research Fellow in Diploma in Mechatronic Engineering

NO
1
2
3

NAME
Seri Alifah binti Dahnel
Muhammad bin Ahmad Kamal
Mohd Nazrulazlan bin Abd Rasid

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PKKProgramExitSurveyReportJune2013Session(DEM)

ABSTRACT
The purpose of this Programme Exit Survey (PES) was to provide data to gauge perceptions
of various aspects of programmes and services offered and to identify areas where
improvements may be needed in the Department of Mechanical Engineering (JKM),
Politeknik Kota Kinabalu (PKK). This PES was conducted on 13 final semester students,
graduating from Diploma in Mechatronic Engineering (DEM). They were the second Cohort
whose intake was in December 2010. The survey questionnaire had five main sections:
respondents profile; assessment of overall quality; assessment of skills and knowledge;
assessment of Lecturers and Academic Advisor; and assessment of academic resources and
facilities. All the data were analysed using the Statistical Product and Service Solutions
(SPSS) software version IBM SPSS Statistics 19.0. For the assessment of the overall quality,
attribute for teaching and learning experience was rated 100% with excellent, very good
and good. Skills and knowledge section was evaluated by relating the statements with nine
items as stated in the Programme Learning Outcomes (PLO). All the PLOs were marked at
least good by 92% of the students. Assessment on lecturers and academic advisor were
rated 50.0% as excellent and 30.8% as very good. In terms of academic resources and
facilities, the access to Wi-Fi had the highest unsatisfactory concerned from the respondent
whereby 30.8% rated the item as weak.

Keywords: overall quality, skills and knowledge, lecturer and academic advisor, academic
resources and facilities

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PKKProgramExitSurveyReportJune2013Session(DEM)

1. INTRODUCTION
1.1 Programme Exit Survey (PES)

PES is a method of collecting information on the quality of diploma education from the
perspective of graduating students upon the completion of their diploma programme. This
report refers to an indirect measurement method by way of self-evaluation based on
individual perception for the assessment of PLO. PLOs are the specific statements of
graduates knowledge, skills and attitudes acquired at the end of the programme as evidence
for the programme objectives achievements. This PES was conducted to assess the graduate
students satisfaction and perceptions about various aspects of their academic experiences.
72% of the final semester students from the DEM programme had participated in the survey.
The main objectives of this PES are to:
1) Determine the students perception in their attainment on the overall quality of
learning and teaching in PKK;
2) Determine the students self-assessment of knowledge, skills and soft skills
achievement after going through the PLOs of the programme;
3) Evaluate the students opinion towards contributions of Lecturer and Academic
Advisor system implemented based on Outcome Based Education (OBE) approach;
4) Evaluate the students opinion towards academic resources and facilities provided in
PKK.

1.2 Programme Learning Outcomes (PLO)

OBE is an educational philosophy that believed that educational assessment should recognise
and reflect progress made by individual students. PLOs are statements that describe what
graduates are expected to know or be able to do on graduation. In the curriculum for DEM
programme it has been specified that there are nine (9) PLOs to be acquired by the graduates
upon graduation. The nine PLOs are as follows:
i.

Apply knowledge of mathematics, science and engineering fundamentals to well

defined mechatronic engineering procedures and practices.

ii.

Demonstrate practical skills which includes the ability to troubleshoot, repair and do
maintenance work for mechatronics equipment.

iii.

Communicate effectively with the engineering community and the society at large.
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PKKProgramExitSurveyReportJune2013Session(DEM)

iv.

Apply creative and critical thinking in solving problem related to assigned tasks

v.

Demonstrate awareness and consideration for societal, health, safety, legal and
cultural issues and the consequent responsibilities, taking into account the need for
sustainable development.

vi.

Recognise the need for professional development and engage independent acquisition
of new knowledge and skill.

vii.

Recognize the need for entrepreneurship.

viii.

Demonstrate an understanding of professional ethics, responsibilities and norms of

mechanical engineering practices.

ix.

Function individually or in teams, effectively, with a capability to be a leader.

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PKKProgramExitSurveyReportJune2013Session(DEM)

2. METHODOLOGY
This survey involved 13 DEM students from June 2013 semester. Students were asked to fill
up the PES questionnaires which were posted online and 100% of them responded. The
respondents were required to evaluate and rate themselves based on 5-Likert Scale indicated
below:
1 = Weak
2 = Average
3 = Good
4 = Very Good
5 = Excellent
Students satisfaction and acceptance level was determined from the scale. Excellent, Very
Good and Good indication rate shows the students are satisfied with the item. While Average
and Weak indication rate shows the item need some improvements and correction for the
program.
This online survey was conducted on October 2013. The survey questionnaires were
divided into five sections as follows:
i.

Section A: General Information

ii.

Section B: Overall Quality of Teaching and Learning

iii.

Section C: Skills and Knowledge

iv.

Section D: Contributions of Lecturers and Academic Advisors

v.

Section E: Academic Resources and Facilities

The data collected in this survey was processed through Statistical Product and Service
Solutions (SPSS) software version IBM SPSS Statistics 19.0.
The questionnaires were based on students perception on teaching and learning in
PKK, students response on skills and knowledge related to PLOs, students attainment on
the soft skills, students rating for lecturers and academic advisors contribution, students
opinion towards academic resources, overall services and facilities in PKK. This assessment
strategy was aligned with the Curriculum Development Cycle - develop-implement-review
as required by the MQA in order to improve the quality of programme.

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3. RESULTS
The response from the students were analysed based on the following four criteria:
i.

Students response towards the Overall Quality

ii.

Students response on Skills and Knowledge

iii.

Students ratings for Lecturer and Academic Advisor contributions

iv.

Students opinion towards Academic Resources and Facilities

In Section C: (Skills and Knowledge) the statements have been classified under a particular
PLO so that the data analysis can be done appropriately for accreditation purposes. The
results can be used an indicator to show how well the students have acquired their skills and
knowledge as required in the PLOs of the programme.

3.1 SECTION A: PROFILE

Table 1: Students Gender

GENDER

Qty
(%)

Male

Female

9
69.2

4
30.8

3.2 SECTION B: OVERALL QUALITY

Overall Quality was evaluated by relating the students experience with the teaching and
learning environment in PKK. Two survey statements were given and the results were as
follows:

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PKKProgramExitSurveyReportJune2013Session(DEM)

Table 2: Overall Quality rating

OVERALLQUALITY
Weak Average Good

Whatisyour
impressiononthe
overallqualityof
curriculum;and
teachingandlearning
atPKK?

VeryGood

Excellent

(%)

0.0

0.0

30.8

38.5

30.8

Towhatextenthasthe
qualityofteachingand
learninginPKK
improvedsinceyou
werehere?

(%)

0.0

0.0

15.4

46.2

38.5

3.2.1 PLO 1 (Knowledge)

For PLO 1 (Knowledge), four statements were given and the results were as follows:

Table 3: PLO 1 Knowledge rating

SKILLSANDKNOWLEDGE
PLO1(Knowledge)
Weak Average Good

VeryGood

Excellent

Iamabletoapplyknowledge
ofcoredisciplinecoursesin
myprogramme

(%)

0.0

0.0

23.1

38.5

38.5

Iamabletoapplyknowledge
ofspecializedcoursesinmy
programme

(%)

0.0

0.0

23.1

38.5

38.5

Iamabletoapplyknowledge
ofelectivecoursesinmy
programme

(%)

0.0

0.0

23.1

23.1

53.8

Iamabletounderstandthe
technologicalapplications
relevanttomyprogrammeof
study

(%)

0.0

0.0

7.7

46.2

46.2
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PKKProgramExitSurveyReportJune2013Session(DEM)

3.2.2 PLO 2 (Technical & Practical Skills)

For PLO 2 (Technical & Practical Skills), three statements were given and the results were as
follows:

Table 4: PLO 2 Technical & Practical Skills rating

SKILLSANDKNOWLEDGE
PLO2(Technical&PracticalSkills)
Weak Average Good
VeryGood

Excellent

Iamabletoapply
informationtechnologyinmy
programme

(%)

0.0

0.0

15.4

38.5

46.2

Iamabletodemonstratemy
practicalskillseffectively

(%)

0.0

7.7

23.1

23.1

46.2

Iamabletousecomputing
technologyforapplicationsin
myprogramme

(%)

0.0

0.0

30.8

15.4

53.8

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PKKProgramExitSurveyReportJune2013Session(DEM)

3.2.3 PLO 3 (Communication Skills)

For PLO 3 (Communication Skills), three statements were provided and the results were as
follows:

Table 5: PLO 3 Communication Skills rating

SKILLSANDKNOWLEDGE
PLO3(CommunicationSkills)
Weak Average Good

VeryGood

Excellent

Iamabletocommunicate
effectivelyorally/visually
(informal/formal/
conversational/presentation)

(%)

0.0

0.0

15.4

46.2

38.5

(%)

0.0

0.0

7.7

46.2

46.2

Iamabletousecomputing
technologyincommunications

(%)

0.0

0.0

15.4

46.2

38.5

Iamabletocommunicate
effectivelyinwriting(writing
reportsandexpressingideas
andopinionsclearlyand
concisely)

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PKKProgramExitSurveyReportJune2013Session(DEM)

3.2.4 PLO 4 (Critical Thinking & Problem Solving Skills)

For PLO 4 (Critical Thinking & Problem Solving Skills), three statements were given and the
results were as follows:

Table 6: PLO 4 Critical Thinking & Problem Solving Skills rating

SKILLSANDKNOWLEDGE
PLO4(CriticalThinking&ProblemSolvingSkills)
Weak Average Good
VeryGood

Iamabletosolveproblems
usingmethods,toolsand
skillsrelatedtomy
programme
(%)
Iamabletothinkcritically
andlogically
(%)
Iamabletoplan,organize
andcompleteatask
(%)

Excellent

0.0

0.0

23.1

46.2

30.8

0.0

0.0

15.4

38.5

46.2

0.0

0.0

23.1

23.1

53.8

3.2.5 PLO 5 (Social Skills and Responsibilities)

For PLO 5 (Social Skills and Responsibilities), three statements were given and the results
were as follows:

Table 7: PLO 5 Social Skills and Responsibilities rating

SKILLSANDKNOWLEDGE
PLO5(SocialSkillsandResponsibilities)
Weak Average Good
VeryGood

Excellent

Iamabletounderstandthe
roleofmyworkinrelationto
socialorculturalissues

(%)

0.0

0.0

7.7

46.2

46.2

Iamawareofthevalueof
consideringdiversityand
differencesinculturesinmy
work

0.0

0.0

7.7

30.8

61.5

0.0

0.0

7.7

30.8

61.5

(%)
Iamawareoftheimpactof
myworkinasocialcontext
(%)

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PKKProgramExitSurveyReportJune2013Session(DEM)

3.2.6 PLO 6 (Continuous Learning & Information Management Skills)

For PLO 6 (Continuous Learning & Information Management Skills), four statements were
provided and the results were as follows:

Table 8: PLO 6 Continuous Learning & Information Management Skills rating

SKILLSANDKNOWLEDGE
PLO6(ContinuousLearning&InformationManagementSkills)

Weak Average Good

VeryGood
Iamabletocontinuously
learnnewskillsand
knowledge
(%)
Iamabletoengagein
continuouslearningbeyond
theclassroom
(%)
Iamabletolearnandapply
newconcepts
(%)
Iamabletouseinformation
resources(databases,
libraries,internetetc)
(%)

Excellent

0.0

0.0

15.4

23.1

61.5

0.0

0.0

7.7

38.5

53.8

0.0

0.0

15.4

30.8

53.8

0.0

0.0

7.7

38.5

53.8

3.2.7 PLO 7 (Management & Entrepreneurial Skills)

For PLO 7 (Management & Entrepreneurial Skills), two statements were provided and the
results were as follows:

Table 9: PLO 7 Management & Entrepreneurial Skills rating

SKILLSANDKNOWLEDGE
PLO7(Management&EntrepreneurialSkills)
Weak Average Good
VeryGood

Iamabletobuild/developmy
careeruponcompletionofmy
studies
(%)
Iamabletodeveloptime
managementskills
(%)

Excellent

0.0

0.0

15.4

30.8

53.8

0.0

0.0

15.4

30.8

53.8
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PKKProgramExitSurveyReportJune2013Session(DEM)

3.2.8 PLO 8 (Professionalism, Ethics & Moral)

For PLO 8 (Professionalism, Ethics & Moral), two statements were provided and the results
were as follows:

Table 10: PLO 8 Professionalism, Ethics & Moral rating

SKILLSANDKNOWLEDGE
PLO8(Professionalism,Ethics&Moral)
Weak Average Good VeryGood

Iamabletounderstandthe
professionalandethical
responsibilitiesrelatedtomy
work

Excellent

(%)

0.0

0.0

0.0

46.2

53.8

Iamawareoftheimportance
ofsafetyissuesrelatedtomy
work

(%)

0.0

0.0

7.7

30.8

61.5

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PKKProgramExitSurveyReportJune2013Session(DEM)

3.2.9 PLO 9 (Leadership & Teamwork Skills)

For assessment of the PLO 9 (Leadership & Teamwork Skills), four statements were
provided and the results were as follows:

Table 11: PLO 9 Leadership & Teamwork Skills rating

SKILLSANDKNOWLEDGE
PLO9(Leadership&TeamworkSkills)
Weak Average Good VeryGood

Iamabletoworkwith
individualsfromdifferent
backgrounds
(%)
Iamabletoworksuccessfully
asamemberofateam
(%)
Iamabletoworksuccessfully
asaleaderofateam
(%)
Iamabletofunctionin
multidisciplinaryteams
(%)

Excellent

0.0

0.0

7.7

46.2

46.2

0.0

0.0

15.4

46.2

38.5

0.0

0.0

7.7

46.2

46.2

0.0

0.0

15.4

38.5

46.2

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PKKProgramExitSurveyReportJune2013Session(DEM)

3.3

SECTION

D:

CONTRIBUTIONS

OF

LECTURERS

AND

ACADEMIC

ADVISORS

Responses from students towards the lecturers and academic advisors contributions are
summarized below. Graduates were asked to offer insights of encouragement given into the
programme delivery process. Six attributes of encouragement were offered and the results
were as follows:

Table 12: Contributions of Lecturers and Academic Advisors rating

CONTRIBUTIONS
ContributionsofLecturersandAcademicAdvisors
Towhatextentdidyour
lecturer/academicadvisor
encourageyouto:
Sethighexpectationsfor
learning?
(%)
Beanactivelyinvolvedlearner?
(%)
Showconcernforstudent
learning?
(%)
Providefeedbackfrequently
andpromptly?
(%)
Showconcernforstudent
learning?
(%)
Providefeedbackfrequently
andpromptly?
(%)

Weak

Average

Good

VeryGood

Excellent

0.0

0.0

15.4

30.8

53.8

0.0

0.0

30.8

23.1

46.2

0.0

0.0

23.1

23.1

53.8

0.0

0.0

15.4

38.5

46.2

0.0

7.7

15.4

30.8

46.2

0.0

0.0

7.7

38.5

53.8

3.4 SECTION E: ACADEMIC RESOURCES/FACILITIES

In the education eco-system, academic resources/facilities were important in terms of

educational hardware. The teaching and learning process would be greatly enhanced provided
that there were sufficient resources/facilities for students to thrive academically. Table 13

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PKKProgramExitSurveyReportJune2013Session(DEM)

shows the percentage of respondents ratings towards the sufficiency of resources/facilities at

the PKK. Eleven statements of resources/facilities were given and the results were as follows:

Table 13: Academic Resources/Facilities rating

ACADEMICRESOURCES/FACILITIES
TowhatextentdidPoliteknik
KotaKinabaluprovideyouwith
thefollowing
resources/facilities?

Weak

Average

Good

VeryGood

Excellent

Operationhoursofthelibrary

(%)
Accesstodatabasesand
collectionsbothphysicallyand
onlineinthelibrary
(%)
Easyandresponsiveservicesof
theHEPstaff
(%)

7.7

0.0

15.4

30.8

46.2

7.7

0.0

30.8

15.4

46.2

0.0

0.0

30.8

15.4

53.8

Easyandresponsiveservicesof
thecounsellingstaff

(%)

0.0

7.7

15.4

23.1

53.8

Easyandresponsiveservicesof
thelibrarystaff

(%)

7.7

0.0

30.8

7.7

53.8

Easyandresponsiveservicesof
theadministrationstaff

7.7
4
30.8
0
0.0

7.7
0
0.0
0
0.0

7.7
2
15.4
5
38.5

30.8
3
23.1
2
15.4

46.2
4
30.8
6
46.2

7.7
1
7.7

7.7
1
7.7

23.1
3
23.1

23.1
4
30.8

38.5
4
30.8

7.7

7.7

23.1

38.5

23.1

(%)
AccesstoWiFiinternet
(%)
Qualityofcomputerlabs
(%)
Qualityoflaboratories/
workshops/kitchens
(%)
Qualityofclassrooms
(%)
Qualityofsportsand
recreationalfacilities
(%)

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PKKProgramExitSurveyReportJune2013Session(DEM)

4. SUGGESTED IMPROVEMENTS FROM STUDENTS

I am very satisfied with the Politeknik Kota Kinabalus management system and I am
proud to be a student of PKK. Thats all.

Hopefully, every ongoing effort can be done perfectly.

Safe study surrounding.

Congratulations Politeknik KK for the production of excellent graduates!

I am satisfied with the Politeknik Kota Kinabalu services.

Improving and repairing the damage of facilities.

Do not pamper the students. Give them some pressure so that they will not static in
the comfort zone. I think, there should be rules to avoid plagiarism and the students
who involved supposed to get 0.

Upgrade WiFi services at the campus and hostel. The students need the services to do
assignment and revision.

Improve the services and expand the workshop facilities, laboratories, lecture rooms
and sports areas.

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PKKProgramExitSurveyReportJune2013Session(DEM)