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FISHING

HOLIDAYS
Thailand

HOLIDAYS.CO.UK

Worldwide Travel Specialists

Welcome...
Lurking in the depths of Thailand's numerous fishing lakes
and rivers lay some of the biggest freshwater fish found
anywhere in the world.
Thailand remains a well kept secret as a popular
fishing destination but has a great deal to offer and
we guarantee that those who make the trip will have
the time of their life.
The great benefit that Thailand can offer is that the key fishing
venues can be easily combined with wonderful beach resorts to
give a great holiday experience for all concerned. There is
plenty to offer non-anglers on all of our selected itineraries.
We have worked closely with our agents in Thailand to provide
a number of hand-picked itineraries that we believe will offer
the best fishing/holiday experience for the UK market. Our
team have visited each of the fishing venues on offer and have
first hand knowledge of all areas of the country.

Fishing Tours - What's Included


?
Return flights from
London to Bangkok
?
Internal flights where
applicable
?
Itinerary as listed
?
Hotel accommodation
including daily breakfast
?
Fishing guide &
representation services
?
Private transportation

?
A minimum of 6hrs fishing
per day
?
Rods, reels, line & tackle
?
Entry & rod fees
?
Bait (enough to last 6-8hrs)
?
Ice water
?
Price based on two anglers
travelling. Discounts for nonanglers and groups.

www.thgholidays.co.uk

THG Holidays are Thailand specialists and are able to create


holidays that will suit the needs of any of our customers so
please ask if you want to make changes to any of the suggested
tours featured in this brochure.
All fishing days will include an English speaking local guide
who will offer best advice on swims, techniques, bait and
equipment to ensure you have the best possible chance to land
many memorable catches.
All venues provide a very different fishing experience and when
combined with great weather, spectacular scenery, wonderful
beaches and fabulous resorts makes Thailand a very attractive
holiday destination.

Holiday Experience - Non Anglers


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Each destination offers wide range of holiday activities
?
Resort hotels offer great facilities including relaxing spa's
?
Bangkok is considered one of the best shopping
destinations in the world
?
Can attend selected days fishing to suit you
?
Pre-arranged excursions can be booked

What's the catch!


You will be spoilt for choice when fishing in the
waters of Thailand. Most anglers will begin their
Thai experience by attempting to lure the
infamous Giant Mekong Catfish a monster
species that can grow up to 300lb!
In addition, this country is home to one of the world's largest
carp the Giant Siamese Carp and the world's largest
freshwater fish (scaled) the Arapaima. You will also have
opportunities to catch a multitude of other species famed for
their sporting qualities Barramundi, Pacu, Redtail Catfish
and some fifty or so other species to lure, bait and catch.

Fishing Guides
To get the best results, fishing in Thailand can
require many methods and techniques that may
not be familiar to the Western Angler.
That is why all our tours include the services of an experienced
local guide that will be on hand throughout the trip to offer
advice and assistance where required. The local Guide will
assist you as much or as little as you require and is there to
ensure you get the most out of your Thai fishing experience.
They are all Thai/English speaking and will:

?
Identify best spots to fish
?
Share casting skills
?
Tackle up
?
Tie rigs
?
Bait up for you
?
Net your catch
?
Unhook and weigh fish
?
Take photo's
?
Prepare/fetch lunch

Fish Species of Thailand


Giant Mekong Catfish

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Maximum length : 3mtrs +
?
Maximum weight : 250kg
?
Where to fish : Bungsamran, Schooner
Fishing Park, Cha-Am Fishing Park,
Greenfield Valley, Top Cats Samui,
Krabi Fishing Resort

Arapaima

?
Maximum length : 12ft +
?
Maximum weight : 250kg
?
Where to fish : IT Lake Monsters,
Palm Tree Lagoon, Cha Am Fishing
Park (from August '10), Greenfield Valley,
Krabi Fishing Resort, Top Cats Samui

Giant Siamese Carp

?
Maximum length : 3mtrs
?
Maximum weight : 200kg
?
Where to fish : Bungsamran, IT Lake
Monsters, Cha-Am Fishing Park,
Greenfield Valley, Krabi Fishing Resort,
Top Cats Samui

Giant Freshwater Stingray

?
Maximum weight : 700kg
?
Where to fish : Palm Tree Lagoon,
Cha-Am Fishing Park, Krabi Fishing
Resort, Maeklong and Ban Pakong
Rivers

Amazon Redtail

?
Maximum length: 2mtrs
?
Maximum weight : 70kg
?
Where to fish : Palm Tree Lagoon, IT
Lake Monsters, Cha-Am Fishing Park,
Greenfield Valley, Krabi Fishing Resort,
Top Cats Samui

www.thgholidays.co.uk

Where to fish...
Bangkok
Bungsamran
Quite possibly the most unique fishery on the planet. This amazing fishing venue currently holds 10 IGFA
world records yet is tucked away down a very inconspicuous and sleepy soi, away from the hustle and
bustle of Central Bangkok. When you first roll up to the entrance of this fishing paradise you could be
forgiven for wondering whether you have found the right place since it is so unassuming. But as you walk
through the covered walkway entrance, collect your bait and wander out onto the decked walkways that
follow the perimeter of the lake, you are presented with a Shangri-La type vision, although hard to describe
this venue as pretty, it has a rustic quaintness that will grow on you as the day passes.
Target SpeciesGiant Mekong Catfish, Giant Siamese Carp, Pacu, Arapaima

Boon Mar Ponds


Barramundi fishing continues to be one of the most popular angling opportunities in Thailand. Boon Mar
Ponds is set in the rural aquaculture district of Chachengsao. Surrounded by flat arable land, ponds can be
seen all the way to the horizon, sparsely outlined by the occasional row of coconut palms or banana trees.
The landscape is not pretty, but it is full of interest and typical of this rural area. There is interesting birdlife
to observe with various waders, eagles and herons all trying to make a living from the farms. The stock of
Barramundi in these ponds are typically larger, indeed the specimen pond now actually boasts far more
specimens over 10lb than under, and 25lb specimens are not uncommon.
Target Species Barramundi, Tilapia

Schooner Park
Schooner fishing park is around 40 minutes from central Bangkok. The venue offers anglers an opportunity
to target the major catfish species - Striped Catfish and Mekong Catfish with fish up to 60kg/120lb. The
lake is around 4 acres in size, and has comfortable grass banks from which to fish. On a good day an angler
can expect to bag up on 20 fish or more at this resort in a day and hence it offers an action packed
introduction to the Thai Fishing Scene.
Target Species Mekong Catfish & Stripped catfish

Krabi
Gillhams (Krabi) Fishing Resort
Set in the surrounds of a National Park with beautifully landscaped banks and enormous limestone karsts set as
the backdrop, the scenery is amongst the most breath-taking most anglers would have encountered. This
resort is home to many of Thailand's largest freshwater specimens, with Arapaima to well over 360lb, Mekong
Catfish over 270lb, Giant Siamese Carp touching 160lb as well as the world record size Pacu, Redtail Catfish
and more. In total there are some 23 species of fish, many of which are now reaching world record size
proportions. This resort also boasts the most comfortable air conditioned bungalows you could wish for, with
breathtaking balcony views across the lake and surrounding parkland.
Target Species Arapaima, Amazon Redtail, Chao Praya Catfish, Giant Siamese Carp, Giant Mekong
Catfish.

www.thgholidays.co.uk

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ovin
Ratchaburi Pr

IT Lake Monsters
Lake Monsters (or Predator Lake) built its reputation on its large Arapaima. Although these are no longer present,
one thing Lake Monsters has continued to produce huge bags of Amazon species. It's not unusual to take 7 or 8
species in a day here and up to 30 fish per angler. This resort continues producing the goods for anglers in Thailand,
with bags of up to 400kg of exotic fish in a single day possible. Lake Monsters is the perfect destination for those
who want to try something different than to Bungsamran or Thailand's more conventional fishing parks. The size,
shape and setting of the venue makes it very reminiscent of some English or European lakes although the iconic
Palm Trees and monsters lurking beneath the surface provide a clear reminder you are in Thailand. Lake Monsters
makes a great days fishing for anyone looking for action on light to medium tackle, from unusual and exotic
species, it is certainly one of Thailand's fishing gems.
Target Species Arapaima, Amazon Redtail, Tiger Catfish, Giant Siamese Carp, Pacu, Arowana, Peacock Bass

Palm Tree Lagoon


Palm Tree Lagoon is a short drive from Hua Hin, or about 2hrs 30mins from Bangkok. This venue was once used to
film John Wilson's Dream Fishing series shown frequently on the Discovery Channels throughout Europe. The
venue has a rural setting, basic facilities, very rustic feel and perhaps is smaller than an angler might expect
considering the size of some of the fish lurking beneath the surface. However, the fishing is exceptional and the
owner is very proud of his stock of fish, and rightly so, since this venue has recorded some of the biggest weighed
Arapaima we know of at 224kg. Additionally he has some enormous Chao-Praya Catfish approaching 100kg, a
feat unrivalled anywhere in Thailand as well as some nice size Pacu, and other more obscure fish species such as
the Thai Red-tail, Alligator Gar Amazonian Red-tail.
Target Species Arapaima, Amazon Redtail, Chao Praya Catfish, Giant Siamese Carp, Indian Carp.

Koh Samui
Top Cats Fishing Resort
Most anglers will never have seen such a diverse selection of large fish in one place. There are over 4,000 fish and
over 20 different species to catch. The specimen lake is set in 4.35 acres and has been designed and manicured to
sit naturally within it's own spectacular natural environment. The lake has a depth of up to 27 feet and offers a
diverse range of large fish. Due to the perfect environment, the natural food chain the venue has created and the
high protein balanced diet the fish are fed the weight gains have to be seen to be believed. The helpful staff can
advise you of the special techniques and baits required to catch each fish.
Target Species Giant Siamese carp, Arapaima, Redtails

Hua Hin & Cha Am


Greenfield Valley
This resort is the latest addition to the Thai fishing scene. John Wilson's brother David has carefully designed and
stocked this complex of lakes on a tranquil 80 acre private estate which is set to become one of Thailand's most
popular fishing destinations. The main lake has been stocked with 23 species of fish, with all the most popular
species being present, such as Giant Siamese Carp, Arapaima, Amazon Red-tails, Giant Mekong Catfish with some
specimens approaching 200lb. In addition to the well known species available for the angler to target here in
Thailand, the lakes are stocked with some less well known species such as Marbled Tiger Catfish and Koi/Common
Carp crosses.
Target Species Arapaima, Carp, Mekong catfish, redtails

Cha Am Fishing Park


Cha Am Fishing Park is one of Thailand's better known fishing venues having been featured on several UK angling
TV productions, as well as being written about by angling journalists. Cha Am Fishing Park provides anglers the
opportunity to target Thailand's famous Giant Mekong Catfish up to 115kg and the Giant Siamese Carp up to
80kgs, but is also soon to open a predator lake with Arapaima, Amazon Redtails and a host of other exotic species
that reach huge sizes. Located in private grounds on the outskirts of Cha-Am the fishing venue can boast a
comfortable fishing environment for the recreational angler, as well as offering good quality bungalow
accommodation and an extensive food and drinks menu. Being only 15 minutes from Cha- Am Beach and perhaps
35 minutes from central Hua Hin, Cha Am Fishing Park is very well situated to combine beach holidays with some
extraordinary fishing. The Lake itself covers perhaps 4 or 5 acres and is basically rectangular in shape, the overall
setting of Cha-Am Fishing Park is pleasant, with plenty of mature trees and shrubbery in the surrounding grounds.
Target Species Mekong catfish, Giant Siamese Carp, Arapaima, Amazon Redtails, Rohu, Indian Carp, Migral

www.thgholidays.co.uk

Fishing Tours

1 ,799

fr

ua Hin
Bangkok & H
days fishing
holiday including 7
14 days

Day 1 Depart UK : Depart


the UK on a direct flight from
London Heathrow Bangkok
Day 2 Bangkok : Arrive
Bangkok Airport, you will be
met by our local representative
and transferred to Bangkok for
your overnight stay.
Overnight accommodation at
the Bel-Aire Princess.

fr

pp

Day 6 Bangkok to Hua


Hin, Non Fishing Day :
Breakfast at the hotel, pick up
after breakfast at approximately
11:00hrs for your private
transfer to Hua Hin. On arrival
check-in and relax and enjoy the
hotel facilities.
Overnight accommodation at
the Imperial Beach Resort.

11

Day 1 Depart UK : Depart


the UK on a flight from London
Heathrow Bangkok
Day 2 Bangkok : Arrive
Bangkok Airport, you will be
met by our local representative
and transferred to Bangkok for
your overnight stay.
Overnight accommodation at
the Bel-Aire Princess.
Day 3 Bangkok, Fishing
Day : Breakfast at the hotel, pick

pick up at around 08:30hrs,


depart for a 40 minute journey
to Schooner Park for about 8
hours fishing. After fishing for
the day return to Bangkok.
Overnight accommodation at
the Bel-Aire Princess.

up at around 08:30hrs, depart


for a 40 minute journey to
Schooner Park for about 8 hours
fishing. After fishing for the day
return to Bangkok. Overnight
accommodation at the Bel-Aire
Princess.

Day 4 Bangkok, Fishing


Day : Breakfast at the hotel,

Day 4 Bangkok, Fishing


Day : Breakfast at the hotel, pick

pick up after breakfast and


depart for a 50 minute journey
to Boon Mar Ponds for
approximately 6 hours fishing
for Barramundi. After fishing for
the day return to Bangkok.
Overnight accommodation at
the Bel-Aire Princess.

up after breakfast and depart for


a 50 minute journey to Boon
Mar Ponds for approximately 6
hours fishing for Barramundi.
After fishing for the day return to
Bangkok.
Overnight accommodation at
the Bel-Aire Princess.

hotel, the next 3 days is at leisure


to explore the wonderful beach
resort of Hua Hin.
Overnight accommodation at
the Imperial Beach Resort.

Day 10-13 Hua Hin,


Fishing Days, 4 Days
Fishing : Breakfast at the hotel,

Day 5 Bangkok, Fishing


Day : Breakfast at the hotel,
pick up after breakfast and
depart for a 45 minute journey
to Bungsamran for Giant
Mekong Catfish. After fishing
for the day return to Bangkok.
Overnight accommodation at
the Bel-Aire Princess.

pick up after breakfast for your


20 minute journey to Greenfield
Fishing Valley, fishing until
16:00hrs and then transfer to
your hotel.
Overnight accommodation at
the Imperial Beach Resort.

Day 14 Hua Hin to


Bangkok : Breakfast at the hotel,
rest of day free at leisure before
your private transfer back to
Bangkok for your homeward
flight to the UK.

www.thgholidays.co.uk

pp

m
Bangkokdays&hoClidhayaincAlud
ing 5 days fishing

Day 3 Bangkok, Fishing


Day : Breakfast at the hotel,

Day 7-9 Hua Hin, Non


Fishing Days : Breakfast at the

1,399

Day 6 Bangkok to
Ratchaburi, Fishing Day :
Breakfast at the hotel, pick up
after breakfast at approximately
07:30hrs and depart for IT Lake
Monsters in Ratchaburi
Province. Here you will fish for
Arapaima, Amazon Red-Tail
Catfish & Carp. Your day will
end at approximately 17:30hrs
where you will transfer to the
Western Grand Hotel in
Ratchaburi Province. Overnight
accommodation at the Western
Grand Hotel.

Day 7 Ratchaburi
Province, Fishing Day :
Breakfast at the hotel, pick up
after breakfast at approximately
08:00hrs and depart for Palm
Tree Lagoon where you will fish
for Arapaima & Amazon
Redtails.
Overnight accommodation at
the Western Grand Hotel.

Day 8 Ratchaburi to Cha


Am, Non Fishing Day :
Breakfast at the hotel and take
the journey to Cha Am for your
beach stay. Your afternoon and
evening is free at leisure to take
in this wonderful resort still used
by many Thai's as the weekend
getaway.
Overnight accommodation at
The Cha Am Methavalai hotel.

Day 9 & 10 Cha Am, Non


Fishing Day : Breakfast at the
Day 5 Bangkok, Fishing
Day : Breakfast at the hotel,
pick up after breakfast and
depart for a 45 minute journey
to Bungsamran for Giant
Mekong Catfish. After fishing
for the day return to Bangkok.
Overnight accommodation at
the Bel-Aire Princess.

hotel, both days at leisure to enjoy


this wonderful beach resort.

Day 11 Cha Am to
Bangkok:
Breakfast at the hotel, then
transfer to Bangkok Airport for
your homeward flight back to
the UK.

fr

1,959

bi
Bangkok &hoKlidra
fishing
ay including 6 days
14 days

Day 1 Depart UK : Depart


the UK on a direct flight from
London Heathrow Bangkok
Day 2 Bangkok : Arrive
Bangkok Airport, you will be
met by our local representative
and transferred to Bangkok for
your overnight stay. Overnight
accommodation at the Bel-Aire
Princess, Bangkok.
Day 3 Bangkok, Fishing
Day : Breakfast at the hotel,

Day 6 Bangkok to Krabi,


Non Fishing Day : Breakfast
at the hotel, pick up after
breakfast for your private
transfer to Bangkok Airport for
your onward flight to Krabi. On
arrival you will be met by our
representative and you will be
transferred to the Krabi Fishing
Resort. Rest of the day at leisure.
Overnight accommodation at
Krabi Fishing Resort

pick up after breakfast and


depart for a 50 minute journey
to Boon Mar Ponds for
approximately 6 hours fishing
for Barramundi. After fishing for
the day return to Bangkok.
Overnight accommodation at
the Bel-Aire Princess.

Breakfast at the hotel, before


starting your day of fishing.
Overnight accommodation at
Krabi Fishing Resort

Day 10 Krabi, Non


Fishing Day : Breakfast at the
resort then check-out and
transfer to Aonang area in Krabi
for you overnight stay.
Overnight accommodation at
the Aonang Villa.

Day 1113 Krabi, Non


Fishing Day : Breakfast at the

Day 5 Bangkok, Fishing


Day : Breakfast at the hotel,
pick up after breakfast and
depart for a 45 minute journey
to Bungsamran for Giant
Mekong Catfish. After fishing
for the day return to Bangkok.
Overnight accommodation at
the Bel-Aire Princess.

hotel, rest of the days are at


leisure, optional sightseeing
excursions can be booked.
Overnight accommodation at
the Aonang Villa.

Day 14 Krabi to Bangkok :


Breakfast at the hotel, rest of day
free at leisure before your
private transfer back to Krabi
Airport for your homeward flight
to the UK.

pp

14 days

Day 1 Depart UK : Depart


the UK on a direct flight from
London Heathrow Bangkok
Day 2 Bangkok : Arrive
Bangkok Airport, you will be
met by our local representative
and transferred to Bangkok for
your overnight stay.
Overnight accommodation at
the Bel-Aire Princess.

pick up at around 08:30hrs,


depart for a 40 minute journey
to Schooner Park for about 8
hours fishing. After fishing for
the day return to Bangkok.
Overnight accommodation at
the Bel-Aire Princess.

Day 79 Krabi, Fishing


Days - 3 Days Fishing :

1,859

mui
Bangkok &hoKlidoayhincSa
luding 7 days fishing

Day 3 Bangkok, Fishing


Day : Breakfast at the hotel,

pick up at around 08:30hrs,


depart for a 40 minute journey
to Schooner Park for about 8
hours fishing. After fishing for
the day return to Bangkok.
Overnight accommodation at
the Bel-Aire Princess.

Day 4 Bangkok, Fishing


Day : Breakfast at the hotel,

fr

pp

Day 4 Bangkok, Fishing


Day : Breakfast at the hotel,
pick up after breakfast and
depart for a 50 minute journey
to Boon Mar Ponds for
approximately 6 hours fishing
for Barramundi. After fishing for
the day return to Bangkok.
Overnight accommodation at
the Bel-Aire Princess.

Day 6 Bangkok to Koh


Samui, Non Fishing Day :
Breakfast at the hotel, pick up
after breakfast for your private
transfer to Bangkok Airport for
your onward flight to Koh
Samui. On arrival you will be
met by a representative and you
will be transferred to the resort.
Rest of the day at leisure.
Overnight accommodation at
Ibis Bo Phut Resort

Day 710 Koh Samui,


Fishing Days 4 Days
Fishing : Breakfast at the hotel,
at approximately 07:00hrs you
will be transferred to Top Cats
Fishing Resort. Return back to
the hotel at approximately
17:30hrs.
Overnight accommodation at
Ibis Bo Phut Resort.

Day 5 Bangkok, Fishing


Day : Breakfast at the hotel,
pick up after breakfast and
depart for a 45 minute journey
to Bungsamran for Giant
Mekong Catfish. After fishing
for the day return to Bangkok.
Overnight accommodation at
the Bel-Aire Princess

Day 1113 Koh Samui,


Non Fishing Days : Breakfast
at the hotel, rest of the days is at
leisure.
Overnight accommodation at
Ibis Bo Phut Resort.

Day 14 Koh Samui to


Bangkok : Breakfast at the
hotel, rest of day free at leisure
before your private transfer back
to Koh Samui Airport for your
onward flight to the UK.

www.thgholidays.co.uk

THG Holidays provide tailor made and bespoke travel


solutions to meet the specific requirements of our
customers. In any of our featured destinations, our skilled
and experienced staff are able to package together a tailor
made holiday to suit you, all you need to do is give us an
understanding of what you are looking for and enjoy doing
on holiday and we will do the rest.
Our travel specialists can create bespoke and tailor made
holidays to almost any destination or combination of
destinations. Some of our more popular tailor made
holiday destinations are featured in our three dedicated
brochures. If you are looking for something specific for
your tailor made holiday then you have come to the right
place, just give us a call or send an email to let us know
your requirements and we will take it from there.

to order your brochure:


call

0871 221 2570

or visit

9528

www.thgholidays.co.uk

Your peace of mind is important and we


would like to assure you that your
holiday booking is safe with us. THG
Holidays is a fully bonded tour operator
and holds a trading license with ABTA,
ATOL and IATA

THG Holidays BookingTerms and Conditions


Please read the following terms and conditions carefully.They deal with your rights and
obligations to us and ours to you. Please ensure that you are aware of the conditions
relevant to your booking.
Contract - No contract shall exist until THG has received the required deposit plus
insurance premium (if purchased through us) and has signified its acceptance and the
customer has received written confirmation. Once the contract is made we are
responsible to you to provide the holiday that you have booked and you are responsible
to pay for it.When booking a holiday you accept these conditions on behalf of all of your
party. Please note that the terms and conditions applicable to your booking will vary
depending on the type of holiday booked, and the airline, hotelier or other operator
involved in providing your travel arrangements.You will be advised at the time of booking
of any other applicable terms and conditions that are relevant to your booking.
Price Guarantee - We reserve the right to alter the prices of your holiday should it
become necessary to do so. You will be advised of the current price of the package that
you wish to book before your contract is confirmed. Once a confirmation has been
issued the price shown on that invoice may only vary where there are changes in
transportation costs (including fuel), landing taxes embarkation fees at airports or ports
and exchange rates. However, there will be no change within 30 days of your departure
and we will absorb any increase up to 2% of the price of your travel arrangements that
excludes insurance premiums and administration charges.
Booking confirmation & your responsibility - As the majority of bookings are
made over the phone there is a possibility that either you, your travel agent or us could
misinterpret what was said. Consequently we will send confirmation either via your
travel agent or direct to you by post, fax or email. The confirmation will contain the
names of the passengers that must be correctly spelt and identical to the full names
shown in the passport, the dates and time of travel, departure and arrival points and
other relevant information. As a condition of this contract, you are required to carefully
check your written confirmation to ensure that it is correct and exactly matches what
you booked. If it is not, you are required to contact your agent or us within 48 hours of
receiving your confirmation to identify any inaccuracy and take a note of whom you
reported it to. If you do not follow this procedure you have deprived us the opportunity
of taking prompt corrective action and any consequential loss shall be your sole
responsibility and not THG Holidays.
Payment of your holiday
i) On line bookings and short breaks
Full payment is required at the time of the booking unless otherwise stated.
ii) All other bookings
Deposit and balance payment
A non-refundable deposit of 150 or 15% (whichever is the greater) must be paid when
you book, along with any applicable insurance premium. For reservations made within 10
weeks of departure the full payment is required at the time of booking. Please note that
your booking deposit may increase where there is a specific charge payable for
accommodation or where an airfare is based on an instant purchase ticket or special air
fare where it is necessary for us to issue the ticket immediately.
All airfares, taxes and fuel charges are subject to increase until full payment has been
received and tickets issued. We reserve the right to pass on any increase in charges to
you in such circumstances where we have not received full payment. It is therefore to
your advantage to finalise payment as soon as you can after booking in order to
guarantee the fare.
Outstanding Balance
The balance of your holiday cost must be paid at least 10 weeks before departure.This
date will be shown on your confirmation invoice.You may pay by debit card, credit card
(for which a 2% charge will apply) or cheque. Cheques should be made payable to THG
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reserves the right to pass on any charges relating to returned cheques and credit card
charge backs. Please note that your holiday may be cancelled if you fail to pay your
balance on time.The appropriate cancellation charges will then apply.
Amendments and cancellations by you - Once your booking has been confirmed any
changes that you wish to make to your booking will be subject to the relevant THG
cancellation or amendment charge. Whilst we will do our best to make these changes
please be aware that not all requests can be met as some travel arrangements cannot be
changed after the reservation has been made and could incur a cancellation charge of up
to 100%
Cancellations - All cancellations must be advised in writing by the lead passenger
on the booking. Our cancellation charges are based on the number of days before
departure that we receive your written request. These charges are a percentage of
your holiday cost excluding any non-refundable elements and insurance premiums.
More than 71 days prior to departure loss of full deposit (amount as advised at the
time of booking)

70-55 days prior to departure - full deposit plus 30% of remaining holiday cost*
55-30 days prior to departure full deposit plus 50% of remaining holiday cost*
29-15 days prior to departure full deposit plus 75% of remaining holiday cost*
Within 14 days of departure 100% of holiday cost*
* the full deposit amount includes all non refundable / non changeable elements booked
where THG have already incurred the cost or charges. Some flight tickets are nonrefundable and any change request after booking will incur a 100% cancellation charge
for these tickets. Failure to arrive at the point of departure will incur charges of 100%
Amendments - Once your holiday has been confirmed any minor alterations that you
wish to make to your booking will be subject to a 25 per person, per change fee. In
addition you will be liable for any charges incurred by THG Holidays as a result of these
changes to your booking. You should be aware that these costs may increase the closer
to the departure date that changes are made, and that some travel arrangements may
not be altered. All major changes to your booking, including a change of travel date, once
confirmed and any other changes that significantly alter the original holiday will be
treated as a cancellation. Some suppliers, particularly airlines, may also regard a name
change or other change to an existing booking as a cancellation and re book with up to
100% cancellation charges.
Amendments and cancellations by us - Although we make every reasonable effort
to avoid having to do so, from time to time it may be necessary to alter or cancel your
holiday arrangements and we reserve the right to do so at any time. If we have to make a
significant change we will inform you as soon as possible and give you the choice of
accepting the change, accepting an alternative or a full refund of all monies paid. Significant
changes include a change to your UK departure airport (of more than 60 miles) or end
destination airport or primary resort, or a flight time change of more than 12 hours.All
other changes are deemed to be minor. Please note that we cannot accept consequential
loss arising from anything not specifically included in our contract with you.
Cancellations due to force majeure - Occasionally the company is forced to cancel
travel arrangements for reasons of force majeure which for contractual clarity is
defined as unusual and unforeseeable circumstances beyond our control, the
consequences of which we could not avoid even with the exercise of all due care,
including (by way of example only) war or threat of war, riots, civil strike, industrial
dispute, terrorist activity, natural or nuclear disaster, fire or adverse weather conditions,
computer reservation system failure or airline rescheduling. In all cases of force
majeure the Company's liability shall be limited to the company's choice of i) providing a
refund or a credit note (less an admin fee of 50 per person) or ii) supplying an
alternative equivalent holiday on a suitable date.
Refunds - If you curtail or cancel your travel arrangements, you may be entitled to a
partial refund. We need to receive from you written notification of cancellation and any
original ticket/voucher before any refund can be considered. Refunds will only be paid to
you once we have received the monies back from our supplier(s) and usually takes 8-12
weeks but in some cases (eg lost tickets) this may take longer. Any refund paid will be
net of any charges imposed by our suppliers and the Company applies a further per
ticket administration fee over and above cancellation charges in such cases.
Behaviour - It is your responsibility to ensure that you and the members of your party
do not behave in a way which causes offence or danger to others which risks damage to
property belonging to others. In such circumstances all suppliers (hotel managers, airline
pilots) and THG Holidays have the right to terminate arrangements made on your behalf,
in which case our responsibility to you ceases immediately and there can be no refunds,
no payment of compensation, and no reimbursement of any cost or expenses you may
incur as a result. Further, you will be liable to reimburse THG Holidays for any expenses
whatsoever it incurs as a result of your behaviour.
Travel Documents - Where paper tickets are required, travel documents are usually
ready for dispatch 14 days prior to departure but cannot be released until we have
received full payment (in cleared funds). If you have not received your documents or you
have lost your travel documents, please inform us as soon as possible as special
arrangements may need to be made. Where it is necessary to post your documents
using a Recorded or Special Delivery Service, you will be liable for these costs, which will
be added to your booking. We strongly recommend that all documents be sent to you
by Registered Post to your home or office for an additional fee. Documents can be sent
by post but the company do not accept responsibility for documents mislaid or lost by
the Royal Mail. If your documents become lost or stolen, it will be necessary for you to
complete an indemnity form and send it to us so that we can pass it to the airline or
supplier concerned.
Flight Details - Your invoice will show the latest planned flight time available to us at
the time of your booking. Your confirmed flight times will be shown on your tickets.
Where you have been issued an e ticket, your confirmed flight times will be shown on
your itinerary.We recommend that you re confirm your flight time with the airline prior
to travel as occasionally airlines may change flight times at short notice.Whilst abroad we
recommend that you reconfirm your onward and return flight times within 72 hours
before departure as we cannot be held responsible for any changes in flight times once

HOLIDAYS.CO.UK

you have left the UK.


Brochure accuracy and special offers - Every effort has been made to ensure the
accuracy of description, information and prices, however it is possible that an advertised
facility may be withdrawn or changed. Whenever practical, we will advise of such
changes. We attempt to ensure that information provided is accurate, however some
information comes direct from suppliers and we cannot therefore guarantee the
accuracy of this information.
Error and omissions - We will do our best to correct errors and omissions as quickly
as practicable after being notified of them. However, because of the technology that is
required to operate a travel website there may be times where an obvious errors occur.
This may result in a price, product, service or other detail presented being incorrect. In
this case we reserve the right to cancel the contract, but with no liability to you.
Special requests - Requests for adjacent or non-smoking rooms, etc should be made
at the time of booking. Whilst making every effort to obtain such facilities, we cannot
guarantee their provision and such requests form no part of the contract. To eliminate
error, specific airline seating arrangements, meal requests and any wheelchair requests
should be made by passengers directly with the airline. It should be noted that your air
ticket provides you with transportation from your point of departure to your point of
arrival and is no guarantee of a particular seat aboard which the airline reserves the right
to change, even after confirmation.
Advance Registration - Scheduled airlines generally do not have their seats loaded on
global distribution systems to sell until 11 months prior to departure. If this applies to
you we will inform you at the time of booking and we will calculate the price in
anticipation that the seats will be available in the specific booking class to which our
negotiated fares apply. We will issue you with a proposed invoice showing the
arrangements to be confirmed, we will take a deposit from you but a contract will not
exist between us. When the airline seats become available to book we will inform you of
the correct price based on what is available should this be different to the original quote.
You then have the choice to accept the booking at the revised price quoted or cancel in
which case a full refund will be issued. Once you accept the price a confirmation invoice
will be issued and then a contract will exist between us.
Travel insurance - Before you go on holiday you must take out adequate travel
insurance. We strongly recommend that you take out insurance cover once you have
booked your holiday. If you chose not to purchase our travel insurance you must provide
us with details of your travel policy including the name of the policy provider, policy
number and the 24 hour emergency help line number. We will be unable to issue your
travel documents until we have received these details.
Foreign Office Advice - The foreign and commonwealth travel advice unit may have
issued information about your holiday destination. You are advised to check this
information on the internet at www.fco.gov.uk. Alternatively you can contact ABTA
Information Department on 01901 201 5050 (calls charged at 50p/minute). It is our
company policy to follow FCO advice pertaining to your destination.
Complaints - Although unlikely, it is possible that problems can occur whilst on holiday,
and in most instances these can be resolved, provided you take action straight away. It is
therefore essential that you try to resolve the problem with the relevant supplier (eg
hotel, car rental company, airline) immediately so that the matter can be put right. If the
supplier can not resolve the problem to your satisfaction, at the time, you must also
contact the Company's Customer Service Department immediately by telephoning +44
(0) 1792 483320 or 07973 371221 (out of hours), so that the company is given the
opportunity to help. In the event that a complaint cannot be resolved at the time, you
must write within 28 days of your return to the Customer Services Department at
Exchange Buildings, Adelaide Street, Swansea, SA1 1SE. Please give full written details of
your complaint and quote your booking reference number on all correspondence.
Failure to take these steps will hinder the Company's ability to resolve the problem
and/or investigate it fully and in consequence, any right to compensation you may have
will be extinguished or, at the very least, substantially reduced.
Weather - Global weather patterns are becoming increasingly volatile and
unpredictable, we cannot be held responsible for disruption to your holiday due to
unusual or bad weather conditions.
Passports and Visa - Please ensure that you are aware of all passport and visa
requirements for your trip and that you allow adequate time to obtain the required
documents. Please note that many countries require that your passport is valid for 6
months beyond the period of your stay. Requirements can change and it is your
responsibility to ensure that you comply with applicable passport, visa and health
requirements and take all necessary documents with you to gain access to any country
or region to which you make travel arrangements. If you fail to do so, you will be solely
responsible for any cost, loss, or damage which you or the company incurs as a result of
your failure.
Conditions - When you travel by air or by water the transport companies 'Conditions
of Carriage' will apply to your journey. You can get a copy of any conditions from our
Administration Department.

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