Professional Documents
Culture Documents
CHAPTER IV
RESULT AND ANALYSIS
4.1.
variety
of
business
activities
such
as
financial
services,
developers,
manufacturing, and international trade since 1989. Since the establishment of the
Supervisory Board and the Commodity Futures Trading (BAPPEBTI Badan
Pengawas Perdagangan Berjangka dan Komoditi) in Indonesia, PT Inter Pan
Pacifik Futures received official permit from BAPPEBTI with license number 427
/ BAPPEBTI / SI / VII / 2004 and is a member of Jakarta Futures Exchange (JFX)
with license number SPAB-056 / BBJ / 12/03 and also a member of the PT
Indonesian Derivatives Clearing House (KBI Kliring Berjangka Indonesia) with
license number 27 / AKKBI / IX / 2004.
35
36
4.2.
role since it is the basic structure for a company. The benefit to create the
organization structure chart is for company to have a clear organization pattern
and basis in carrying out tasks and activities to reach the companies goals and
objectives.
Organization structure is the picture of relationship between one position
to another position in term of authority and responsibility in delivering and
completing tasks and activities. In PT Inter Pan Pasifik Futures Medan, the
organization structure consists of several positions:
37
38
39
b. Branch Directors
Monitor every sales team in all branches, and achieve sales targets
based on the target sales of each branch.
c. Operational Manager
Responsible for the daily office operational.
d. Secretary
Assist director in performing duties such as preparing schedule of
activities for director, prepare letters and others.
e. Human Resources
Deals with recruitment and achieve recruitment targets every month.
40
ii.
iii.
iv.
v.
ii.
iii.
4.3.
DESCTIPTIVE STATISTICS
The writer distributes questionnaires to respondents to obtain data about
41
Table 4.1
Respondents Gender
No
Gender
01
02
Male
Female
Total
Source: Questionnaire data in 2015
Frequency
Percentage
26
20
46
56.52%
43.48%
100.00%
Table 4.2
Respondents Education Level
No
01
02
03
04
Education Level
Frequency
Percentage
0
15
1
30
46
0.00%
32.61%
2.17%
65.22%
100.00%
42
From the data shown on table 4.2, there are 46 respondents with no
respondent with education below/equal high school (0%), 15 respondents of high
school graduates (32.61%), 1 respondent (2.17%) has diploma degree and 30
respondents are bachelor or higher graduated (65.22%).
Table 4.3
Respondents Age
No
Age
01
02
03
Below 25
25 to 40
Above 40
Total
Source: Questionnaire data in 2015
Frequency
Percentage
15
21
10
46
32.61%
45.65%
21.74%
100.00%
From the data shown above, there are 46 respondents with 15 respondents
(32.61%) below 25 years old, 21 respondents (45.65%) range from 25 to 40 years
old, 10 respondents (21.74%) are above 40 years old.
43
Table 4.4
Company Provides Good And Suitable Training
No
Respondent's Answer
Frequency
01
02
03
04
05
Very Agree
Agree
Moderate
Disagree
Very Disagree
Total
Source: Questionnaire data in 2015
15
12
3
15
1
46
Percentage
32.61%
26.09%
6.52%
32.61%
2.17%
100.00%
Data on the table 4.4 shows the respondents answers for question whether
the company provides good and suitable training. There are 15 respondents
(32.61%) answer very agree, 12 respondents answers agree (26.09%), while 3
respondents (6.52%) choose moderate. Moreover, 15 respondents (32.61%)
disagree and 1 respondent (2.17%) very disagree.
Table 4.5
Employees Like The Training
No
01
02
03
04
05
Respondent's Answer
Frequency
Very Agree
Agree
Moderate
Disagree
Very Disagree
Total
Source: Questionnaire data in 2015
14
15
4
11
2
46
Percentage
30.43%
32.61%
8.70%
23.91%
4.35%
100.00%
Data on the table 4.5 shows the respondents answers for question whether
the employees like the training provided by the company. There are 14
respondents (30.43%) answer very agree, 15 respondents answers agree (32.61%),
44
Table 4.6
Company Differ Employees Training
No
Respondent's Answer
Frequency
01
02
03
04
05
Very Agree
14
Agree
17
Moderate
6
Disagree
9
Very Disagree
0
Total
46
Source: Questionnaire data in 2015
Percentage
30.43%
36.96%
13.04%
19.57%
0.00%
100.00%
Data on the table 4.6 shows the respondents answers for question whether
the company differentiates the training based on the level of employees. There are
14 respondents (30.43%) answer very agree, 17 respondents answers agree
(36.96%), while 6 respondents (13.04%) choose moderate. Moreover, 9
respondents (19.57%) disagree and no respondent (0%) very disagree.
Table 4.7
Employees Understand The Knowledge From Training
No
01
02
03
04
05
Respondent's Answer
Frequency
Very Agree
Agree
Moderate
Disagree
Very Disagree
Total
Source: Questionnaire data in 2015
12
17
3
13
1
46
Percentage
26.09%
36.96%
6.52%
28.26%
2.17%
100.00%
45
Data on the table 4.7 shows the respondents answers for question whether
the employees understand the knowledge provided from the training. There are 12
respondents (26.09%) answer very agree, 17 respondents answers agree (36.96%),
while 3 respondents (6.52%) choose moderate. Moreover, 13 respondents
(28.26%) disagree and 1 respondent (2.17%) very disagree.
Table 4.8
Employees Act Positively In Working Activity
No
Respondent's Answer
Frequency
01
02
03
04
05
Very Agree
Agree
Moderate
Disagree
Very Disagree
Total
Source: Questionnaire data in 2015
17
11
6
12
0
46
Percentage
36.96%
23.91%
13.04%
26.09%
0.00%
100.00%
Data on the table 4.8 shows the respondents answers for question whether
employees are acting positively in working activity. There are 17 respondents
(36.96%) answer very agree, 11 respondents answers agree (23.91%), while 6
respondents (13.04%) choose moderate. Moreover, 12 respondents (26.09%)
disagree and no respondent (0%) very disagree.
46
Table 4.9
Employees More Confident And Comfortable
No
Respondent's Answer
Frequency
01
02
03
04
05
Very Agree
Agree
Moderate
Disagree
Very Disagree
Total
Source: Questionnaire data in 2015
16
12
3
15
0
46
Percentage
34.78%
26.09%
6.52%
32.61%
0.00%
100.00%
Data on the table 4.9 shows the respondents answers for question whether
employees feel more confident and comfortable working in the company. There
are 16 respondents (34.78%) answer very agree, 12 respondents answers agree
(26.09%), while 3 respondents (6.52%) choose moderate. Moreover, 15
respondents (32.61%) disagree and no respondent (0%) very disagree.
Table 4.10
Employees Become More Productive After Training
No
01
02
03
04
05
Respondent's Answer
Frequency
Very Agree
Agree
Moderate
Disagree
Very Disagree
Total
Source: Questionnaire data in 2015
14
15
6
11
0
46
Percentage
30.43%
32.61%
13.04%
23.91%
0.00%
100.00%
Data on the table 4.10 shows the respondents answers for question
whether employees become more productive after the training. There are 14
respondents (30.43%) answer very agree, 15 respondents answers agree (32.61%),
47
Table 4.11
Employees Want More Advance Training In The Future
No
Respondent's Answer
01
02
03
04
05
Frequency
Very Agree
Agree
Moderate
Disagree
Very Disagree
Total
Source: Questionnaire data in 2015
14
16
10
6
0
46
Percentage
30.43%
34.78%
21.74%
13.04%
0.00%
100.00%
Data on the table 4.11 shows the respondents answers for question
whether employees would like to have more advance training in the future. There
are 14 respondents (30.43%) answer very agree, 16 respondents answers agree
(34.78%), while 10 respondents (21.74%) choose moderate. Moreover, 6
respondents (13.04%) disagree and no respondent (0%) very disagree.
48
Table 4.12
Employees are Multitasking
No
Respondent's Answer
Frequency
01
02
03
04
05
Very Agree
Agree
Moderate
Disagree
Very Disagree
Total
Source: Questionnaire data in 2015
15
10
7
14
0
46
Percentage
32.61%
21.74%
15.22%
30.43%
0.00%
100.00%
Data on the table 4.12 shows the respondents answers for question
whether employees are able to multitask on several related tasks. There are 15
respondents (32.61%) answer very agree, 10 respondents answers agree (21.74%),
while 7 respondents (15.22%) choose moderate. Moreover, 14 respondents
(30.43%) disagree and no respondent (0%) very disagree.
Table 4.13
Employees Handle All Their Customers Well
No
01
02
03
04
05
Respondent's Answer
Frequency
Very Agree
Agree
Moderate
Disagree
Very Disagree
Total
Source: Questionnaire data in 2015
14
10
10
12
0
46
Percentage
30.43%
21.74%
21.74%
26.09%
0.00%
100.00%
Data on the table 4.13 shows the respondents answers for question
whether employees handle all their customers well. There are 14 respondents
(30.43%) answer very agree, 10 respondents answers agree (21.74%), while 10
49
Table 4.14
Employees Are Knowledgeable
No
Respondent's Answer
Frequency
01
02
03
04
05
Very Agree
Agree
Moderate
Disagree
Very Disagree
Total
Source: Questionnaire data in 2015
11
16
8
11
0
46
Percentage
23.91%
34.78%
17.39%
23.91%
0.00%
100.00%
Data on the table 4.14 shows the respondents answers for question
whether employees are knowledgeable. There are 11 respondents (23.91%)
answer very agree, 16 respondents answers agree (34.78%), while 8 respondents
(17.39%) choose moderate. Moreover, 11 respondents (23.91%) disagree and no
respondent (0%) very disagree.
Table 4.15
Employees Are Experienced And Skillful
No
01
02
03
04
05
Respondent's Answer
Frequency
Very Agree
Agree
Moderate
Disagree
Very Disagree
Total
Source: Questionnaire data in 2015
8
17
11
10
0
46
Percentage
17.39%
36.96%
23.91%
21.74%
0.00%
100.00%
50
Data on the table 4.15 shows the respondents answers for question
whether employees are experienced and skillful. There are 8 respondents
(17.39%) answer very agree, 17 respondents answers agree (36.96%), while 11
respondents (23.91%) choose moderate. Moreover, 10 respondents (21.74%)
disagree and no respondent (0%) very disagree.
Table 4.16
Employees Can Carry Out The Tasks Within The Time Limit
No
01
02
03
04
05
Respondent's Answer
Frequency
Very Agree
Agree
Moderate
Disagree
Very Disagree
Total
Source: Questionnaire data in 2015
18
10
11
7
0
46
Percentage
39.13%
21.74%
23.91%
15.22%
0.00%
100.00%
Data on the table 4.16 shows the respondents answers for question
whether employees are able to carry out the tasks within the time limit. There are
18 respondents (39.13%) answer very agree, 10 respondents answers agree
(21.74%), while 11 respondents (23.91%) choose moderate. Moreover, 7
respondents (15.22%) disagree and no respondent (0%) very disagree.
51
Table 4.17
Employees Have Good Time Management
No
Respondent's Answer
Frequency
01
02
03
04
05
Very Agree
Agree
Moderate
Disagree
Very Disagree
Total
Source: Questionnaire data in 2015
12
13
6
15
0
46
Percentage
26.09%
28.26%
13.04%
32.61%
0.00%
100.00%
Data on the table 4.17 shows the respondents answers for question
whether employees have good time management. There are 12 respondents
(26.09%) answer very agree, 13 respondents answers agree (28.26%), while 6
respondents (13.04%) choose moderate. Moreover, 15 respondents (32.61%)
disagree and no respondent (0%) very disagree.
Table 4.18
Employees Seldom Take Off Days Except For Illness
No
01
02
03
04
05
Respondent's Answer
Frequency
Very Agree
Agree
Moderate
Disagree
Very Disagree
Total
Source: Questionnaire data in 2015
6
15
13
12
0
46
Percentage
13.04%
32.61%
28.26%
26.09%
0.00%
100.00%
Data on the table 4.18 shows the respondents answers for question
whether employees seldom take off days except for illness. There are 6
respondents (13.04%) answer very agree, 15 respondents answers agree (32.61%),
52
Table 4.19
Employees Arrive To Work On Time
No
Respondent's Answer
Frequency
01
02
03
04
05
Very Agree
Agree
Moderate
Disagree
Very Disagree
Total
Source: Questionnaire data in 2015
12
12
14
8
0
46
Percentage
26.09%
26.09%
30.43%
17.39%
0.00%
100.00%
Data on the table 4.19 shows the respondents answers for question
whether employees arrive to work on time. There are 12 respondents (26.09%)
answer very agree, 12 respondents answers agree (26.09%), while 14 respondents
(30.43%) choose moderate. Moreover, 8 respondents (17.39%) disagree and no
respondent (0%) very disagree.
Table 4.20
Employees Are Very Cooperative Among Their Team
No
01
02
03
04
05
Respondent's Answer
Frequency
Very Agree
Agree
Moderate
Disagree
Very Disagree
Total
Source: Questionnaire data in 2015
11
16
9
10
0
46
Percentage
23.91%
34.78%
19.57%
21.74%
0.00%
100.00%
53
Data on the table 4.20 shows the respondents answers for question
whether employees are very cooperative among their team. There are 11
respondents (23.91%) answer very agree, 16 respondents answers agree (34.78%),
while 9 respondents (19.57%) choose moderate. Moreover, 10 respondents
(21.74%) disagree and no respondent (0%) very disagree.
Table 4.21
Employees Can Follow Instructions
No
Respondent's Answer
01
02
03
04
05
Frequency
Very Agree
9
Agree
18
Moderate
5
Disagree
14
Very Disagree
0
Total
46
Source: Questionnaire data in 2015
Percentage
19.57%
39.13%
10.87%
30.43%
0.00%
100.00%
Data on the table 4.21 shows the respondents answers for question
whether employees are able to follow directions and instructions from supervisor.
There are 9 respondents (19.57%) answer very agree, 18 respondents answers
agree (39.13%), while 5 respondents (10.87%) choose moderate. Moreover, 14
respondents (30.43%) disagree and no respondent (0%) very disagree.
4.4.
Reliability test, Mean, Median and Mode test, Normality test, Correlation test,
Coefficient of Determination test and Linear Regression test.
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Values
0.9450
0.9231
0.9180
0.9321
0.9680
0.9317
0.8672
0.8785
0.8687
0.9492
0.8621
0.8342
0.9321
0.9400
0.8748
0.8623
Remarks
Very High validity
Very High validity
Very High validity
Very High validity
Very High validity
Very High validity
Very High validity
Very High validity
Very High validity
Very High validity
Very High validity
Very High validity
Very High validity
Very High validity
Very High validity
Very High validity
55
Y #09
0.8487 Very High validity
Y #10
0.8406 Very High validity
Source: Questionnaire pre-test data in 2015
Thus, the writer can conclude that all the questionnaires are valid.
k
reliabilit y
k 1
1 b
2t
Where: k = 18
2
b
2t
= 58.958
= 278
58.958
18
1
278
17
0.834
reliabilit y
56
= Very disagree
12.1-20.0
= Disagree
20.1-28.0
= Moderate
28.1-36.0
= Agree
36.1-40.0
= Very agree
57
1 n
X Xi
n i1
15 16 16 16 18 18 18 19 19 19 19 21 21 23
1 23 24 28 30 31 32 33 33 33 33 34 34 34 35
46 35 35 35 35 35 35 36 36 36 37 37 37 37 37
38 38 38 39
29.4
So, it means that average answers by respondents are 29.4 which means
the average answer is Agree.
15, 16, 16, 16, 18, 18, 18, 19, 19, 19, 19, 21, 21, 23, 23, 24, 28,
30, 31, 32, 33, 33, 33, 33, 34, 34, 34, 35, 35, 35, 35, 35, 35, 35, 36, 36,
36, 37, 37, 37, 37, 37, 38, 38, 38, 39
58
1
.[ Xk Xk 1]
2
1
.[33 33]
2
33
Median
So, it means that the Median of Variable X is 33 which mean that 33 can
represent the Variable X data and 33 (Agree) can be used as the data
representative for Variable X.
The Modes of Variable X is 35 since it has the most occurrence answer.
= Very disagree
15.1-25.0
= Disagree
25.1-35.0
= Moderate
35.1-45.0
= Agree
45.1-50.0
= Very agree
59
1 n
X Xi
n i1
22 22 23 23 24 24 24 25 26 26 26 26 26
1 28 29 29 30 31 31 33 35 36 36 37 38 39
46 40 41 42 42 43 43 43 43 43 43 44 44 45
45 47 47 47 47 48 50
35.6
So, it means that average answers by respondents are 35.6 which means
the average answer is Agree.
The data of Variable Y when arranged in order is
22, 22, 23, 23, 24, 24, 24, 25, 26, 26, 26, 26, 26, 28, 29, 29, 30,
31, 31, 33, 35, 36, 36, 37, 38, 39, 40, 41, 42, 42, 43, 43, 43, 43, 43, 43,
44, 44, 45, 45, 47, 47, 47, 47, 48, 50
1
.[ Xk Xk 1]
2
1
.[36 37]
2
36.5
Median
60
So, it means that the Median of Variable Y is 36.5 which mean that 36.5
can represent the Variable Y data and 36.5 (Agree) can be used as the data
representative for Variable Y.
The Modes of Variable Y is 43 since it has the most occurrence answer.
n. x
n. xy x y
2
n. y
61
The writer will be able to find out the relationship between Variable X and
Variable Y using Coefficient of Correlation. This test is used to know the
relationship between Variable X (Training program) with Variable Y (Employees
performance) whether the relationship is positive, negative or no relationship at
all.
From the SPSS result, shown in attachment 7, the coefficient of correlation
test is 0.728. We shall refer to coefficient of correlation scale in chapter III to find
the meaning of this result. It shows that the relationship between Training
program (Variable X) and Employees performance (Variable Y) is Positive and
High relationship.
R 2 x 100%
62
y b x
n
n xy x y
n x x
2
11.869
0.807
Y = 11.869 + 0.807 X
63
From the example, the writer can conclude that for every 1 point increase
in Variable X (Training program), Variable Y (Employees performance) will
increase by 0.807 point. The linear graphic can be seen below.
4.5.
TEST OF HYPOTHESIS
The writer will use Z-test to know the hypothesis is significant or not.
r
1
n 1
0.728
1
461
4.881
64
From the calculations above, we get the value of Z count is 4.881 and -Zcount
is -4.881.
Figure 4.6: Hypothesis diagram
Ho Accepted
Ha Accepted
Ha Accepted
-4.881
4.881
Thus Zcount is greater than Ztable = 1.96 with confidence level 95% and Z table
is greater than Zcount.
Zcount
>
Ztable,
65
If
Ztable
4.6.