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 IO-Link system

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Preface
1
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Guide

SIMATIC
IO-Link system
Function Manual

01/2013
A5E31637677-AA

2
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System overview
Integration into the
3
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automation system

A
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Service & Support

Legal information
Warning notice system
This manual contains notices you have to observe in order to ensure your personal safety, as well as to prevent
damage to property. The notices referring to your personal safety are highlighted in the manual by a safety alert
symbol, notices referring only to property damage have no safety alert symbol. These notices shown below are
graded according to the degree of danger.
DANGER
indicates that death or severe personal injury will result if proper precautions are not taken.
WARNING
indicates that death or severe personal injury may result if proper precautions are not taken.
CAUTION
indicates that minor personal injury can result if proper precautions are not taken.
NOTICE
indicates that property damage can result if proper precautions are not taken.
If more than one degree of danger is present, the warning notice representing the highest degree of danger will
be used. A notice warning of injury to persons with a safety alert symbol may also include a warning relating to
property damage.

Qualified Personnel
The product/system described in this documentation may be operated only by personnel qualified for the specific
task in accordance with the relevant documentation, in particular its warning notices and safety instructions.
Qualified personnel are those who, based on their training and experience, are capable of identifying risks and
avoiding potential hazards when working with these products/systems.

Proper use of Siemens products


Note the following:
WARNING
Siemens products may only be used for the applications described in the catalog and in the relevant technical
documentation. If products and components from other manufacturers are used, these must be recommended
or approved by Siemens. Proper transport, storage, installation, assembly, commissioning, operation and
maintenance are required to ensure that the products operate safely and without any problems. The permissible
ambient conditions must be complied with. The information in the relevant documentation must be observed.

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All names identified by are registered trademarks of Siemens AG. The remaining trademarks in this publication
may be trademarks whose use by third parties for their own purposes could violate the rights of the owner.

Disclaimer of Liability
We have reviewed the contents of this publication to ensure consistency with the hardware and software
described. Since variance cannot be precluded entirely, we cannot guarantee full consistency. However, the
information in this publication is reviewed regularly and any necessary corrections are included in subsequent
editions.

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Industry Sector
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A5E31637677-AA
01/2013 Technical data subject to change

Copyright Siemens AG 2013.


All rights reserved

Preface
Purpose of the documentation
This function manual provides a general overview of the IO-Link communication system.
It shows the interaction of the various components of an IO-Link system and will help you
improve your general understanding of IO-Link.

Basic knowledge required


The following knowledge is required in order to understand the documentation:
General knowledge of automation technology
Knowledge of the industrial automation system SIMATIC
Proficiency with STEP 7

Scope of the documentation


This documentation is the basic documentation for IO-Link systems at Siemens. The product
documentation is based on this documentation.

Additional support
Information about the technical support available can be found in the appendix to this
documentation (Page 29).
The range of technical documentation for the individual SIMATIC products and
automation systems is available on the Internet
(http://www.siemens.com/simatic-tech-doku-portal).
The online catalog and the ordering system are available on the Internet
(http://mall.automation.siemens.com).

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Preface

IO-Link system

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Table of contents
Preface ...................................................................................................................................................... 3
1

Guide......................................................................................................................................................... 7

System overview........................................................................................................................................ 9

2.1

Advantages of IO-Link .................................................................................................................10

2.2

Overview of IO-Link system .........................................................................................................11

2.3

IO-Link interface...........................................................................................................................13

2.4

IO-Link protocol............................................................................................................................15

2.5

Device profiles..............................................................................................................................17

2.6

IODD and Port Configuration Tool - S7-PCT...............................................................................18

2.7

Differences between IO-Link specifications V1.0 and V1.1.........................................................20

Integration into the automation system .................................................................................................... 21


3.1

Configuration of the IO-Link system.............................................................................................21

3.2

Data access of the automation system and the HMI device........................................................26

3.3

Replacing devices during operation.............................................................................................27

Service & Support.................................................................................................................................... 29


Index........................................................................................................................................................ 33

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Table of contents

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Guide

Documentation
Various IO-Link products are available from Siemens. Each of these products has a separate
documentation. The IO-Link products are embedded in systems, such as ET 200SP. The
documentation for the system consists of the respective system manual, function manuals
and manuals. In addition, the STEP 7 online help and the Port Configuration Tool - S7-PCT
online help assist you in configuring and programming your automation system with IO-Link.

IO-Link components from Siemens


Siemens offers a wide range of products and support for IO-Link:
Master
Device, I/O modules
Device, industrial switchgear
Device, RFID systems (RFID = radio-frequency identification)
Port Configuration Tool - S7-PCT
(http://support.automation.siemens.com/WW/view/en/37936752)
"IOL_CALL" function blocks for SIMATIC S7-300 and S7-400
(http://support.automation.siemens.com/WW/view/en/38487085)
IO-Link application example
(http://support.automation.siemens.com/WW/view/en/38006560)
Additional information on the products can be found on the Internet
(http://www.siemens.com/io-link).

Additional documentation for IO-Link


All current documentation for IO-Link products is available for download free of charge on
the Internet (http://support.automation.siemens.com/WW/view/en/29036712/133300).

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Guide

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System overview

Introduction
A continuous communication down to the lowest field level ensures enhanced use of the
functions and performance capability of sensors and actuators. Enhanced use of sensors
and actuators allows you to operate your machines and plants more productively.
No data other than the actual process value can be exchanged via the standard interfaces
(digital, analog) used at the sensor/actuator level. Sensors and actuators with integrated
intelligence are now used for increasingly complex functions and require a communication
interface tailored to these requirements.

Definition
IO-Link is an innovative, point-to-point communication interface for the sensor/actuator area
that is specified in IEC 61131-9.
IO-Link consists of the following system components:
IO-Link master
IO-Link device
Unshielded 3-wire standard cable
Engineering tool for configuring and assigning parameters of IO-Link

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System overview
2.1 Advantages of IO-Link

2.1

Advantages of IO-Link
The IO-Link system offers decisive advantages for connecting complex (intelligent) sensors
and actuators.
Open standard in accordance with IEC 61131-9
Devices can be integrated in the same way in all standard fieldbus systems and
automation systems.
Tool supported parameter setting and central data management
Fast configuration and commissioning
Simple creation of current plant documentation even for sensors/actuators
Single, uniform wiring and far fewer different interfaces at the sensors/actors
Reduction in the variety of types and inventory
Fast commissioning
Reduction in space requirement
Any combination of IO-Link devices and sensors/actuators without IO-Link at IO-Link
master
Continuous communication between sensors/actuators and the CPU
Access to all process data, diagnostic data and device information
Access to device-specific data, such as energy data
Remote diagnostics can be performed
Continuous diagnostic information down to sensor/actuator level
Reduction in troubleshooting effort
Minimizing risk of failure
Preventive maintenance and optimization of service and maintenance planning
Dynamic change of sensor/actuators parameters by the controller or the operator at the
HMI
Reduction in downtimes during product change
Increase in product diversity of machine
Automatic reassignment of parameters when devices are replaced during operation
Minimization of downtimes
Device replacement by untrained personnel without additional aids
Avoidance of incorrect settings

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System overview
2.2 Overview of IO-Link system

2.2

Overview of IO-Link system

Components
An IO-Link system consists of the following components:
IO-Link master
IO-Link device, for example:
Sensors/actuators
RFID readers
I/O modules
Valves
Unshielded 3-wire standard cables
Engineering tool for configuring and assigning parameters of IO-Link

Example plant with IO-Link


The figure below shows an example of plant architecture with IO-Link.
S7-PCT

Visualization:
SIMATIC HMI WinCC

Installation in control cabinet

Field installation
S7-300/S7-400 automation system
PROFINET

SIRIUS compact
starters 3RA6

SIRIUS
relay
3UG48

SIRIUS load
feeders 3RA2
with function
modules 3RA27

Actuators

Figure 2-1

SIMATIC
ET 200eco PN
with IO-Link
master

ET 200S
with IO-Link master

IO-Link

SIRIUS
overload
relay 3RB24

SIRIUS
relay
3RS14/
3RS15

K20
IO-Link
module

SIRIUS
contactor 3RT2
with SIRIUS
relay 3RR24

RFID
system
RF200

RFID
system
RF200

Standard
sensors

Plant architecture with IO-Link

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System overview
2.2 Overview of IO-Link system
The IO-Link master establishes the connection between the IO-Link devices and the
automation system. If the IO-Link master is a component of the I/O system, it is installed
either in the control cabinet or directly in the field as remote I/O in degree of protection
IP65/67. The IO-Link master communicates by means of various fieldbuses or productspecific backplane buses. An IO-Link master can have multiple IO-Link ports (channels). An
IO-Link device can be connected (point-to-point communication) to each port.

Engineering
The IO-Link system is engineered parallel to the overall automation system and can be
embedded in it and intermeshed with it.

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System overview
2.3 IO-Link interface

2.3

IO-Link interface

Introduction
The IO-Link is a serial, bidirectional point-to-point connection for signal transmission and
power distribution under any network, fieldbus or backplane bus.

Connection system in IP65/67


M12 connectors and other connectors are defined for the connection system in IP65/67;
sensors have a 4-pin connector, actuators a 5-pin connector. IO-Link masters are always
equipped with a 5-pin M12 socket.
The pin assignment according to IEC 60974-5-2 is specified as follows:
Pin 1: 24 V
Pin 3: 0 V
Pin 4: Switching and communication cable (C/Q)
In addition to providing IO-Link communication, these three pins supply a maximum of
200 mA to the device.
86 /

6,2




&4




NESV

6'&,

0 /

6,2

6WDQGDUG,2

6'&, 6LQJOGURSGLJLWDOFRPPXQLFDWLRQLQWHUIDFHIRUVPDOOVHQVRUVDQGDFWXDWRUV

3LQ

6LJQDO

'HILQLWLRQ

6WDQGDUG

86 /

9

,(&

QRWGHILQHG

0 /

9

,(&

6ZLWFKLQJVLJQDO','4 6,2

,(&

&

FRGHGVZLWFKLQJVLJQDO ,2/LQN

,(&

Figure 2-2

Pin assignment IO-Link device

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System overview
2.3 IO-Link interface

Port types in IP65/67


Two types of ports are distinguished in the specifications for IO-Link masters:
Port Class A (Type A)
With this type, the functions of pins 2 and 5 are not assigned. The manufacturer defines
this function. Generally, an additional digital channel is assigned to pin 2.
86 /

','4

&4

 


0 /

Figure 2-3

Pin assignment Port Class A

Port Class B (Type B)


This type offers an additional supply voltage and is suitable for the connection of devices
that have an increased power requirement. In this case an additional (galvanically
isolated) supply voltage is made available by pins 2 and 5. A 5-wire standard cable is
required to use this additional supply voltage.
86 /

/

&4

 


0

Figure 2-4

0 /

Pin assignment Port Class B

Connecting cables
The devices are connected to the master by means of an unshielded 3-wire standard cable
that is up to 20 m long. Standard cables can be used to wire the sensors. No shielding or
compliance with specific regulations is necessary for the installation of the cables.

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System overview
2.4 IO-Link protocol

2.4

IO-Link protocol

Operating modes
The IO-Link port of the master can be operated in the following modes:
IO-Link:
In "IO-Link" operating mode, the port is in IO-Link communication.
DI:
In "DI" operating mode the port behaves like a digital input.
DQ:
In "DQ" operating mode the port behaves like a digital output.
Deactivated:
The "Deactivated" operating mode is used for unused ports.

Transmission rate
In the IO-Link specification V1.1, three data transmission rates (baud rates) are specified for
the IO-Link operating mode:
COM 1 = 4.8 kBaud
COM 2 = 38.4 kBaud
COM 3 = 230.4 kBaud (optional according to Specification V1.0)
The IO-Link device only supports one of the defined data transmission rates. The IO-Link
master to Specification V1.1 supports all data transmission rates and adjusts automatically to
the data transmission rated supported by the device.

Response time of the IO-Link system


The response time of the IO-Link system provides information about the frequency and
speed of the data transmission between device and master. The response time depends on
various factors.
A value for the minimum cycle time of the device is stored in the device description file IODD
of the device (Page 18). This value indicates in which time intervals the master may address
the device. The value has a big influence on the response time. The master also has an
internal processing time that is factored into the calculation of the response time.
Devices with different minimum cycle time can be configured on a master. The response
time for these devices differs accordingly. In other words, the response time for various
devices connected to a master can vary greatly.
When you configure the master you can specify a fixed cycle time in addition to the devicespecific minimum cycle time stored in the IODD. The master then addresses the device
according to this specification.
The typical response time for a device thus results from the effective cycle time of the device
and the typical internal processing time of the master.

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System overview
2.4 IO-Link protocol

Transmission performance
IO-Link is a very robust communication system. This communication system operates with a
24V level. If transmissions fail, the frame is repeated two more times. The IO-Link master
only detects a break in communication after the failure of the second repeat attempt and
reports this to the higher-level CPU.

Data types
Four data types are available:
Process data Cyclic data
Value status Cyclic data
Device data Acyclic data
Events Acyclic data

Process data
The process data of the devices is transferred cyclically in a data frame with the process
data size being determined by the device. Process data from 0 to 32 bytes is possible per
device (input and output, respectively). No fixed consistency width is set for the transmission;
as a result the consistency width depends on the master.

Value status
Each port has a value status (PortQualifier). The value status indicates whether the process
data is valid or invalid. The value status is transferred cyclically together with the process
data. By default, the value status is deactivated.

Device data
Device data can be parameters, identification data or diagnostic information. The data is
exchanged cyclically and at the request of the IO-Link master. Device data can be written to
the device and also read from the device.

Events
When an event occurs, the device signals to the master that an event is present. The master
then reads the event. Events can be error messages (for example, short-circuit) and
warning/maintenance data (for example, dirt, overheating).
Error messages are transferred from the device to the CPU or the HMI by the IO-Link
master.
The IO-Link master can also transfer events and states. Such events are, for example, wire
break, break in communication or overload.
Device parameters or events are transmitted independently of the cyclic transmission of
process data. The transmissions do not influence or impair each other.

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System overview
2.5 Device profiles

Startup of the IO system


If the port of the master is set to IO-Link mode, the IO-Link master attempts to communicate
with the connected IO-Link device. For this purpose the IO-Link master sends a defined
signal and waits for the reply of the IO-Link device.
The IO-Link master first attempts a communication with the highest defined data
transmission rate. If this transmission attempt fails the IO-Link master attempts a
communication with the lowest data transmission rate. The device always supports only one
defined data transmission rate.
If the master receives a reply, communication starts. First they exchange communication
parameters. If necessary the parameters stored in the system are transferred to the device.
Then the cyclic data exchange of process data and value status starts.

2.5

Device profiles

Introduction
Device profiles are defined for IO-Link to standardize access of the CPU user program to the
devices.
Data structure, data contents and basic functionality are defined in the device profiles. A
standard user view and an identical program access is thus achieved for a number of
different devices that have the same device profile.

IO-Link profiles
The device profile "Smart Sensor Profile" is currently defined for IO-Link. This profile is
especially suited for measurement sensors. In other words, measured values are transmitted
in addition to switching points.
In addition, the switchgear (for example, contactors) support the LVSG (Low Voltage
Switchgear) profile defined in IEC 61915-2.

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System overview
2.6 IODD and Port Configuration Tool - S7-PCT

2.6

IODD and Port Configuration Tool - S7-PCT

Device description IODD


An electronic device description, the IODD file (IO Device Description) is available for each
device. The IODD provides a wealth of information for system integration:
Communication properties
Device parameters with value range and default value
Identification, process and diagnostic data
Device data
Text description
Image of the device
Manufacturer logo
The structure of the IODD is identical for all devices from all manufacturers. The structure of
the IODD is always represented in the identical manner by the IO-Link Configuration Tool of
the master manufacturer (for Siemens, S7-PCT). This ensures that the handling is the same
for all IO-Link devices regardless of the manufacturer.
Two different IODD versions are available for devices that support both V1.0 and V1.1
functionality.

IO-Link configuration tool


Configuration tools are required to configure the entire IO-Link system. The IO-Link
configuration tools of the master manufacturers are able to read IODDs.
The main tasks of the IO-Link configuration tool include:
Assigning the devices to the ports of the master
Address assignment of ports within the address area of the master
Assigning parameters for the IO-Link device
Diagnostics can also be carried out on the connected devices.
This means the IO-Link configuration tool supports the transparent representation of the
IO-Link system down to field level.
Siemens provides S7-PCT for engineering of the IO-Link system.

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System overview
2.6 IODD and Port Configuration Tool - S7-PCT

S7-PCT with IODD of a device


The following figure shows a section from S7-PCT with IODD of a device and the device
information contained therein.

Figure 2-5

S7-PCT with IODD of a device and the device information contained therein

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System overview
2.7 Differences between IO-Link specifications V1.0 and V1.1

2.7

Differences between IO-Link specifications V1.0 and V1.1

Specification
The technical definition of the IO-Link system is described in a specification of the IO-Link
consortium. The first step was the creation of specification version 1.0. The further
development and added functions of the IO-Link system led to version 1.1.
The main enhancements of version 1.1 are:
Parameter assignment server function (data storage)
Data transmission rate 230.4 kBaud is mandatory for IO-Link master

Combination of IO-Link devices


Note the following when combining IO-Link devices:
Only IO-Link devices that comply with V1.0 can be operated on the IO-Link master to
V1.0.
IO-Link devices that comply with V1.0 and V1.1 can be operated on the IO-Link master to
V1.1.
The parameter assignment function and the 230.4 kBaud data transmission rate of the
IO-Link master to V1.1 can only be used if these functions are also supported by the
IO-Link device.

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Integration into the automation system


3.1

Configuration of the IO-Link system

Introduction
An IO-Link system is configured in several steps. In the first step the IO-Link master is
integrated into the automation system and configured. In the second step the parameters are
assigned for the IO-Link devices.

Integration in STEP 7
If you are using a SIMATIC S7 CPU, use V5.x or STEP 7 TIA Portal to configure the STEP 7
engineering tool. In the configuration, the IO-Link system is represented by the IO-Link
master and integrated using the corresponding device description (for example, GSD). The
IO-Link master can also be a fieldbus device (for example, ET 200eco PN IO-Link master) or
part of a modular IO system that is connected with the fieldbus (for example, ET 200SP
IO-Link master). In both cases, the number of ports, the address range and the module
properties are described. However, no additional information is available for the IO-Link
system, for example, for the IO-Link devices to be connected.

Example configuration in STEP 7 TIA-Portal


The following figure shows a PROFINET configuration in which the PROFINET devices
ET 200SP and ET 200ecoPN are integrated with IO-Link masters.

Figure 3-1

Configuring a PROFINET network with lower-level IO-Link masters

The address areas for the exchange of the cyclic data (process values) are specified by the
IO-Link in the device view of the PROFINET device.

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Integration into the automation system


3.1 Configuration of the IO-Link system

Figure 3-2

Device view with setting of the IO-Link address range

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Integration into the automation system


3.1 Configuration of the IO-Link system

Port Configuration Tool - S7-PCT


S7-PCT is required to represent the system architecture fully and transparently down the
IO-Link device and to configure and parameterize the IO-Link system in detail.
Start S7-PCT from the hardware configuration of STEP 7. S7-PCT displays all Siemens
IO-Link masters configured in the automation system. After you select an IO-Link master you
can assign its IO-Link ports to the respective IO-Link devices. To do this, select the
corresponding devices (or their IODDs) from the device catalog and drag these to the
IO-Link master port.

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3.1 Configuration of the IO-Link system

Example configuration in S7-PCT


The following figure shows the configuration of an IO-Link master in S7-PCT.

Figure 3-3

Configuring an IO-Link master in S7-PCT

This S7-PCT view shows you a wide variety of information:


Higher-level fieldbus and overview or structure of the lower-level IO-Link masters
(left tree)
Detailed information on the selected IO-Link master
Current configuration of the IO-Link ports of the selected IO-Link master
Detailed information on the selected IO-Link device
Device catalog with the IODDs of the IO-Link device from various manufacturers
(right tree)
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3.1 Configuration of the IO-Link system

Address range of the ports


In addition to the assignment of the IO-Link devices to the IO-Link master ports, the default
address ranges of the ports can be changed. The IO-Link master transfers the process
values that it receives from the IO-Link device in these address ranges and makes the
process values available to the higher-level automation system.
To set this address range, select the "Addresses" tab (see previous figure).

Setting device parameters


Specific parameter settings are required to adjust the device to the respective application
task. The possible parameters and set values are contained in the IODD of each device. You
set the device parameters directly in S7-PCT.
To do this, select the "Parameters" tab in the project tree (left tree) after you have selected
the appropriate device.

Figure 3-4

Setting the parameter values of the IO-Link device

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3.2 Data access of the automation system and the HMI device
Starting from the displayed defaults, you can edit and save the values in the defined value
range.
The configuration of the IO-Link system and the parameters of the devices are available to
the IO-Link system and the entire automation project. You have the option of saving and
printing the configuration and the parameters.

3.2

Data access of the automation system and the HMI device

Cyclic data exchange


To exchange cyclic process data between an IO-Link device and a CPU, the IO-Link data is
assigned by the IO-Link master to the previously set address ranges. The user program of
the CPU accesses and processes the process values by using these addresses. The cyclic
data from the CPU to the IO-Link device (for example, IO-Link actuator) takes place in
reverse order.

Acyclic data exchange


Acyclic data, such as device parameters or events, is exchanged by means of a fixed index
and subindex area. The CPU accesses the data using system mechanisms (for example, for
online functions such as reading the status). You can use the index and subindex area to
access specific device information (for example, to re-assign parameters of the device or
master during operation).

Programming the user program


The programming of the CPU user program is another task in addition to the configuration
and parameterization of the IO-Link system and its integration into the overall automation
system.
To support the programming of acyclic access, Siemens offers the "IOL_CALL" function
block/instruction for the automation systems SIMATIC S7-300 and S7-400 for IO-Link.
This instruction is used to write (parameter) data to an IO-Link device or to read it from an
IO-Link device. The data is uniquely addressed with index and subindex on the IO-Link
device. For information on the structure of data objects, refer to the respective
documentation of the IO-Link device.

Application example
An IO-Link application example is available on the Internet
(http://support.automation.siemens.com/WW/view/en/38006560).
This application example implements the reading and writing of process data and
parameterization data from IO-Link masters and switchgear and the visualization on the HMI.
In the process, the CPU and HMI configuration is performed so that it can be easily
integrated into your own projects.

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3.3 Replacing devices during operation

3.3

Replacing devices during operation

Introduction
Replacing a device during operation is a scenario that occurs again and again and has to be
completed without longer plant downtimes. Replace a device quickly and avoid incorrect
settings. Devices can also be replaced by operators without special knowledge and aids.

Parameter assignment server function


The device parameters set during engineering with S7-PCT and IODD are transferred to the
device. The device stores these parameters in a non-volatile manner. These parameters can
be used at any time with S7-PCT or modified from the CPU/HMI and stored in the device.
The following different scenarios apply to the backup of device parameter data in the master:
1. You have set the device parameters with S7-PCT and downloaded them to the device; in
this case the backup is triggered by S7-PCT (default in the "Data Storage" tab).
2. You have modified the device parameters online in the S7-PCT; in this case you have to
explicitly trigger the backup afterward. To do this, trigger the backup in S7-PCT in the
"Data Storage" tab.
3. You have modified the device parameters by means of a parameter transfer from the
CPU/HMI; in this case you have to trigger the backup using a system command after the
parameters have been transferred. To do this, transfer a system command to index 2 and
subindex 0 of the device with the coding 0x05. If the device parameters were stored in
the master, the master automatically makes these parameters available to the new
device when the device is replaced.
Device replacement is thus supported, because the new device is automatically
parameterized by the IO-Link master. Requirement for the use of the parameter assignment
server function is the implementation of the IO-Link specification V1.1 in the master and in
the devices.
Master and devices to IO-Link specification V1.0 do not feature this function. In these cases
we recommend to store the device parameters in the higher-level automation system. Use
the "IOL_CALL" function block/instruction to store the parameters and to reassign the
parameters of a replaced device.

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Integration into the automation system


3.3 Replacing devices during operation

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Service & Support

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The unmatched complete service for the entire life cycle


For machine constructors, solution providers and plant operators: The service offering from
Siemens Industry Automation and Drive Technologies includes comprehensive services for a
wide range of different users in all sectors of the manufacturing and process industry.
To accompany our products and systems, we offer integrated and structured services that
provide valuable support in every phase of the life cycle of your machine or plant from
planning and implementation through commissioning as far as maintenance and
modernization.
Our Service & Support accompanies you worldwide in all matters concerning automation and
drive technology from Siemens. We provide direct on-site support in more than 100 countries
through all phases of the life cycle of your machines and plants.
You have an experienced team of specialists at your side to provide active support and
bundled know-how. Regular training courses and intensive contact among our employees
even across continents ensure reliable service in the most diverse areas

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Service & Support

Online Support
The comprehensive online information platform supports you in all aspects of our Service &
Support at any time and from any location in the world.
You can find Online Support at the following address Internet
(http://www.siemens.com/automation/service&support).

Technical Consulting
Support in planning and designing your project: From detailed actual-state analysis,
definition of the goal and consultation on product and system questions right through to the
creation of the automation solution.

Technical Support
Expert advice on technical questions with a wide range of demand-optimized services for all
our products and systems.
You can find Technical Support at the following address: Internet
(http://www.siemens.com/automation/support-request).

Training
Extend your competitive edge through practical know-how directly from the manufacturer.
You can find the training courses we offer at the following address: Internet
(http://www.siemens.com/sitrain).

Engineering Support
Support during project engineering and development with services fine-tuned to your
requirements, from configuration through to implementation of an automation project.

Field Service
Our Field Service offers you services for commissioning and maintenance to ensure that
your machines and plants are always available.

Spare parts
In every sector worldwide, plants and systems are required to operate with constantly
increasing reliability. We will provide you with the support you need to prevent a standstill
from occurring in the first place: with a worldwide network and optimum logistics chains.

Repairs
Downtimes cause problems in the plant as well as unnecessary costs. We can help you to
reduce both to a minimum with our worldwide repair facilities.

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30

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Service & Support

Optimization
During the service life of machines and plants, there is often a great potential for increasing
productivity or reducing costs.
To help you achieve this potential, we are offering a complete range of optimization services.

Modernization
You can also rely on our support when it comes to modernization with comprehensive
services from the planning phase all the way to commissioning.

Service programs
Our service programs are selected service packages for an automation and drives system or
product group. The individual services are coordinated with each other to ensure smooth
coverage of the entire life cycle and support optimum use of your products and systems.
The services of a Service Program can be flexibly adapted at any time and used separately.
Examples of service programs:
Service contracts
Plant IT Security Services
Life Cycle Services for Drive Engineering
SIMATIC PCS 7 Life Cycle Services
SINUMERIK Manufacturing Excellence
SIMATIC Remote Support Services
Advantages at a glance:
Reduced downtimes for increased productivity
Optimized maintenance costs due to a tailored scope of services
Costs that can be calculated and therefore planned
Service reliability due to guaranteed response times and spare part delivery times
Customer service personnel will be supported and relieved of additional tasks
Comprehensive service from a single source, fewer interfaces and greater expertise

Contact
At your service locally, around the globe: your partner for consultation, sales, training,
service, support, spare parts... for the entire range of products supplied by Industry
Automation and Drive Technologies.
You can find your personal contact in our contacts database on the Internet
(http://www.siemens.com/automation/partner).

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Service & Support

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Index
P
A
Application example, 26

C
Connecting cables, 14
Connection system in IP65/67, 13

D
data exchange
Acyclic, 26
Cyclic, 26
Data types, 16
Device data, 16
Device parameters, 25
Device profiles, 17

Parameter assignment server function, 27


Port
Address range, 25
Port Configuration Tool, 23
Port types in IP65/67, 14
Process data, 16
Programming the user program, 26

S
S7-PCT, 23
Example configuration, 24
Service & Support, 29
Startup of the IO system, 17

T
Transmission performance, 16
Transmission rate, 15

E
Events, 16

V
Value status, 16

I
IODD
Device description, 18
IO-Link
Advantages, 10
Combination, 20
Components, 7
Configuration tool, 18
Definition, 9
Interface, 13
Protocol, 15
Response time, 15
Specification, 20

O
Operating modes, 15

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Index

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