Crew Management System

Seeking to rule out scope of any subjectivity and favouritism in the deployment and
management of crew and other staff, Air India on Saturday announced the
introduction of a new computerised Crew Management System (CMS) for pilots.
The new initiative is part of the reforms suggested by the Dharmadhikari Committee
report to bring efficiency in the operations of the national carrier.
With the introduction of CMS, the old manual system will stand phased out. This
new system will include cabin crew and support staff later this month.
The system will ensure operational safety, meet regulatory requirements and
optimise crew utilisation. Currently, the crew management is done by legacy
manual systems for cockpit and cabin crew separately.
The first phase is operative for the cockpit crew while in the second phase the cabin
crew along with support staff will be covered from the second half of this month.
AIR INDIA SERVICES ARE COMPLEX, CONSISTING OF INTERNATIONAL, DOMESTIC,
REGIONAL (ALLIANCE AIR) AND LCC (AI EXPRESS) OPERATIONS. THEY ARE CARRIED
OUT BY THE OPERATING CREW UNDER GOVERNMENT REGULATORY REQUIREMENTS
AND COMPANY RULES.
INTEGRATED TOOL
THE STATEMENT SAID THE CMS IS AN INTEGRATED TOOL FOR CREW PLANNING
(LONG, MEDIUM AND SHORT TERM) DEPENDING ON THE NETWORK PLAN AND
COMMERCIAL SCHEDULE OF THE AIRLINE.
IT WILL PROVIDE REAL-TIME VISIBILITY OF OPERATION AND FLEXIBILITY TO MANAGE
DISRUPTIONS BY PROVIDING REAL-TIME CREW AVAILABILITY; IT WILL ALSO MANAGE
AND CONTROL CREW DUTY TIME, LEAVE & SICKNESSES AND PROVIDE A FIRM PLAN
OF OPERATION TO MANAGEMENT AND CREW.
BESIDES HARMONISING AND ENHANCING CREW UTILISATION AND PRODUCTIVITY
ACROSS THE ENTIRE FLEET OF DIFFERENT TYPES OF AIRCRAFT, THE CMS WOULD
PROVIDE A STABLE DUTY ROSTER AND ONLINE PORTAL FOR CREW
COMMUNICATION, IT SAID.
THE SYSTEM WOULD ENABLE REAL-TIME MONITORING AND TRACKING OF CREW
FROM A CENTRAL LOCATION AND HELP RECOVER FROM DISRUPTIONS QUICKLY.
CURRENTLY, CREW MANAGEMENT IS DONE BY LEGACY MANUAL SYSTEMS FOR
COCKPIT AND CABIN CREW SEPARATELY
CMS WILL ENABLE REAL-TIME MONITORING AND TRACKING OF CREW FROM
CENTRAL LOCATION

Air India has initiated the launch of the Computerized Management System (CMS)
for Cabin Crew deployed on both Wide Body and Narrow Body aircrafts. The Salient
features of the said system are as follows:i) The CMS has Cabin Crew web Portal wherein the Cabin Crew are able to see the
programme on ARMS on a daily basis.
ii) Personal details of Cabin Crew can be accessed by crew and changes can be
made by them, which will be verified by the nominated Crew Web Portal
Administrators.
iii) Roster was uploaded in ARMS for Mumbai Based Cabin Crew to facilitate smooth
continuation for the planned roster of December.
iv) This system will reduce the scope of subjectivity and favouritism as it will be a
more transparent method of Crew Management System.
This information was given by the Minister of State for Civil Aviation Shri K.C.
Venugopal in a written reply to a question in Lok Sabha today.
- See more at: http://www.indiainfoline.com/article/news-top-story/air-indialaunches-cms-for-cabin-crew-113110707421_1.html#sthash.mzRw05Gj.dpuf

Logistic Management System

Today, Air Indias modern fleet of Boeing and Airbus aircraft carries just about
everything.
Thats why when you think of transporting goods in and out of India, Air India is your
logical choice. An option which lakhs of corporate and international enterprises have
made. We have the infrastructure and the network to ensure smooth transportation
and delivery of cargo.
Air Indias cargo operations give you a capacity advantage over a network
combined with 58 domestic and 29 international stations.
Internationally Air India has tied up with various foreign airlines and trucking
companies. This enables us to carry your cargo between any two points on the
globe you can think of.
To support our cargo operations, we have a highly skilled and experienced team of
professionals backed by our Training division of international repute to constantly
upgrade skills of our personnel.
We use the latest state-of-the-art technology for cargo activities called Logistic
Management System (LMS) for cargo sales and handling functions of import and
export. The LMS system supports EDI interface with Indian Customs. The movement
of the cargo can be tracked through LMS.