1.

TB 01-01 The people in organizations are considered human r.. .

The people in organizations are considered human resources w ho:

-.O

0
0
0
0

create objectives and accomplishments.

are inanimate resources.
are quantified on the balance sheet.
have limited value to a company.
are considered by all organizations as their most important assets.

Mult iple Cho ice

TB 01-01 The people in

organizations are considered
human r...

2.
TB 01-02 Increasingly top managers are recognizing that Ion.. .
Increasingly top managers are recognizing that long-term organizational success depends upon an
organization's _ _ .

0
-.O
0
0
0

infrastructure
human resources
investment strategy
environment
rules and policies

Mult iple Cho ice

1of814

TB 01-02 Increasingly top

managers are recognizing that
Ion...

3.
TB 01-03 Some of the most successful Canadian organizations...
Some of the most successful Canadian organizations are those that motivate their employees by:

0
0
-.O
0
0

paying above averages wages.

allowing them to use the executive washroom.
encouraging them to meet organizational challenges creatively.
having a first-name policy only at all levels.
providing flexible working hours.

Multiple Cho ice

TB 01 -03 Some of the most

successful Canadian
organizations ...

4.
TB 01-04 Strategic human resource management refers specifi...
Strategic human resource management refers specifically to:

-.0
0
0
0
0

linking human resource procedures to organizational goals, employee needs, and societal
demands.
tactical methods and procedures to achieve specific strategies.
developing knowledge workers in order to enhance corporate profits.
human resource planning for corporate takeovers.
strategically placed advertising for recruiting top quality employees.

Mult iple Cho ice

2 of 814

TB 01 -04 Strategic human

resource management refers
specifi...

5.
TB 01-05 When a human resource decision maker responds top.. .
When a human resource decision maker responds to personnel problems as they arise, this is an example of:

0
0
-.O
0
0

proactive management.
anticipated reaction management.
reactive management.
contextual management.
management by objectives.

Mult iple Cho ice

TB 01-05 When a human

resource decision maker
responds to p ...

6.
TB 01-06 Among the major challenges facing Canadian busines...
Among the major challenges facing Canadian business today are all the follow ing except:

0
0
0
0
-.O

economic challenges.
demographic challenges.
cultural challenges.
legal challenges.
transportation challenges.

Mult iple Cho ice

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TB 01-06 Among the major

challenges facing Canadian
busines ...

7,Fig 1-2

7.
TB 01-07 A company that shows concern for the environment i.. .
A company that shows concern for the environment is responding to w hich type or organizational challenge?

0
0
0
0
-.0

Technological
Physical infrastructure
Demographic
Cultural
Social

Multiple Cho ice

TB 01 -07 A company that shows

concern for the environment i...

8.
TB 01-08 Canadian businesses currently face four critical e ...
Canadian businesses currently face four critical economic forces:

0
0
0
0
-.O

global trade, productivity improvement, gross profit margins and technology.

productivity improvement, transportation issues, economic cycles and demographic changes.
government legislation, global trade, global competition and survival during a recessionary
cycle.
gross profit margins, inventory control, international legislations and minimum wage
requirements.
economic cycles, global trade, productivity improvements and global competitiveness.

Multiple Cho ice

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TB 01 -08 Canadian businesses

currently face four critical e...

7,Fig 1-2

9.
TB 01-09 During a recessionary period, the following cha/le ...
During a recessionary period, the following challenges face HR managers except:

0
0
0
0

-o

planning and implementing of employee layoffs.

seeking wage concessions.
facilitating employee counseling.
formulating crisis management policies.
increase compensation packages.

Multiple Choice

TB 01-09 During a recessionary

period, the following challe ...

10.
TB 01-10 International trade has always been critical to Ca ...
International trade has always been critical to Canada's prosperity and in fact, Canada exports, on a per capita
basis. It is:

0
0

-o
0
0

a great deal, though less than the United States.

more than the United States but less than Japan.
more than both Japan and the United States.
a great deal, though less than Japan.
more than the United States and Japan combined.

Multiple Choice

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TB 01-10 International trade has

always been critical to Ca...

11.
TB 01-11 Canada is the biggest trader in the Group of Eight...
Canada is the biggest trader in the Group of Eight industrialized nations. Approximately 74 percent of Canadian
exports go to

0
0
0
0

-o

the UK
Japan
China
India
the United States

Multiple Choice

TB 01-11 Canada is the biggest

trader in the Group of Eight...

12.
TB 01-12 In order to capture the growing market opportuniti...
In order to capture the growing market opportunities abroad, Canadian firms must:

0
0
0

-o
0

continuously increase wages at home.

increase the costs of production.
lobby government to remove minimum wage and social security benefits.
expand plants into countries closer to customers.
export all manufacturing overseas.

Multiple Choice

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TB 01-12 In order to capture the

growing market opportuniti...

13.
TB 01-13 The emergence of open borders has developed many o ...
The emergence of open borders has developed many opportunities for Canadian firms but one key drawback
to Canadian firms and retaining talent is:

0
0

-o
0
0

cross-cultural barriers.
immigration issues.
poaching.
high turnover rates.
extensive cultural accommodations (i.e. time off for different religious holidays).

Multiple Choice

TB 01-13 The emergence of

open borders has developed
manyo ...

14.
TB 01-14 Productivity refers to:
Productivity refers to:

ratio of an organization's inputs to its outputs.

-o

ratio of an organization's outputs to its inputs.

0
0
0

ratio of an organization's labour costs to its outputs.

ratio of an organization's labour costs to its revenue.
ratio of an organization's outputs to its labour costs.

Multiple Choice

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TB 01-14 Productivity refers to:

15.
TB 01-15 One major challenge facing Canadian managers is:
One major challenge facing Canadian managers is:

0
0
0
0

-o

keeping wages down to developing world standards.

decreasing quality to save money without losing sales.
increasing advertising costs.
decreasing focus on employment legislation.
improving productivity while maintaining a high quality of work life.

Multiple Choice

TB 01-15 One major challenge

facing Canadian managers is:

16.
TB 01-16 Productivity technology can be measured as a(n) _ ...
Productivity technology can be measured as a(n)

-o
0
0
0
0

ratio; dividing; outputs; inputs

efficiency quotient; dividing; inputs; outputs
ratio; multiplying; inputs; outputs
efficiency quotient; multiplying; outputs; inputs
ratio; dividing; inputs; outputs

Multiple Choice

8 of 814

by

TB 01-16 Productivity technology

,Fig -4
9
1
can be measured as a(n) _ ...

by _ __

17.
TB 01-17 Outsourcing implications for human resource manage...
Outsourcing implications for human resource managers may include:

-o
0
0
0
0

initiating or increasing outplacement activities.

more relaxed and amiable union negotiations.
increased employee morale.
the need for increased office space.
increasing the size of the internal workforce.

Multiple Choice

TB 01-17 Outsourcing
implications for human resource
manage ...

18.
TB 01-18 Contracting out organizational tasks to outside ag...
Contracting out organizational tasks to outside agencies to reduce costs is referred to as _ _ _.

0
0
0

-o
0

outplacing
task enrichment
task enlargement
outsourcing
process management

Multiple Choice

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TB 01-18 Contracting out

organizational tasks to outside
ag...

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31.
TB 01-31 The following is (are) true in regards to the educ...
The following is (are) true in regards to the education of Canadians:
over 45% have a college or university degree.
over 50% (age 16 or over) are functionally illiterate.

approximately 19% of Canadian men and approximately 17% of Canadian women aged 25 or
above hold a university degree or better.
a little less than 10% drop out of school before they graduate.
over 65% of all Canadians go to private schools.

Multiple Choice

TB 01-31 The following is (are)

true in regards to the educ...

14

32.
TB 01-32 The pressures of retaining older workers present t...
The pressures of retaining older workers present the following challenges to HR managers except:
expanded retirement benefits.
variable work schedules.
coordination of government benefits with company benefits.
retraining programs.

ensuring a balance of male and female workers.

Multiple Choice

TB 01-32 The pressures of

retaining older workers present
t...

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386.
TB 04-03 Human Resource specialists are concerned with legi...
Human Resource specialists are concerned with legislation and regulations for all of the following reasons
except:
its necessity to stay informed or their knowledge becomes useless to the organization.
interpretation by regulatory bodies and court rulings affect HR activities.
company programs must be legally compliant.
poor public relations or law suits can occur against an organization without legislation in
place.

being legally responsible for all of an organization's activities.

Multiple Choice

TB 04-03 Human Resource

specialists are concerned with
legi...

129

387.
TB 04-04 The Canadian Charter of Rights and Freedoms is con...
The Canadian Charter of Rights and Freedoms is contained in the:
BNA Act of 1867.

Constitution Act of 1982.

Declaration of Independence.
Canadian Human Rights Act (1977).
Canadian Immigration Act.

Multiple Choice

TB 04-04 The Canadian Charter

of Rights and Freedoms is con...

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436.
TB 04-53 Among the steps in an Employment Equity Program ar...
Among the steps in an Employment Equity Program are included all the following except:
surveying the workforce (both internal and external).
appointing a senior director to oversee the program.
publicizing organizational commitment.
developing goals and timetables.

providing flexibility by establishing vague, non-specific control systems and reporting

procedures.

Multiple Choice

TB 04-53 Among the steps in an

147, Fig 4-4
Employment Equity Program ar...

437.
TB 04-54 Women aged 25-54 earn on average __________ for ev...
Women aged 25-54 earn on average __________ for every dollar earned by men.
$0.98
$0.79

$0.85
$0.94
$1.05

Multiple Choice

TB 04-54 Women aged 25-54

earn on average __________ for
ev...

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458.
TB 04-75 Organizations can bring greater predictability int...
Organizations can bring greater predictability into diversity outcomes by establishing formal mentoring systems
since they result in greater tangible results and accountability on the part of both __________ and
__________.
organizations; mentors
protgs; organizations

mentors; protgs
mentors; senior management
senior management; protgs

Multiple Choice

TB 04-75 Organizations can

bring greater predictability int...

162

459.
TB 04-76 Participants in a process-oriented diversity train...
Participants in a process-oriented diversity training program develop an understanding of diversity is affected
by the following except:
management style.
the interpersonal communication process.

the segregated processes within work groups.

teamwork.
other managerial issues.

Multiple Choice

TB 04-76 Participants in a
process-oriented diversity train...

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471.
TB 04-88 The Charter can override any existing law or statu...
The Charter can override any existing law or statute.

True
False
TB 04-88 The Charter can
override any existing law or
statu...

True / False

130

472.
TB 04-89 When the Charter came into effect it was hoped the...
When the Charter came into effect it was hoped the impact would be substantial in strengthening human
resource and industrial relations issues, but the impact has actually been modest so far.

True
False
TB 04-89 When the Charter
came into effect it was hoped
the...

True / False

129

473.
TB 04-90 The Supreme Court has held that the Canadian Chart...
The Supreme Court has held that the Canadian Charter does not include the right to strike or to collectively
bargain.

True
False

True / False

TB 04-90 The Supreme Court

has held that the Canadian
Chart...

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727.
TB 06-31 The Canadian Civil Liberties Association maintains...
The Canadian Civil Liberties Association maintains that drug testing should be banned because
Canadian society has a serious drug problem among blue collar workers

drug tests are not indicators of safe performance in the here-and-now as they only measure
past drug use
it discriminates against the protected classes in the Employment Equity Act
there is no evidence that drugs cause any harm
drug dependant users are not a protected class of employees

Multiple Choice

TB 06-31 The Canadian Civil

Liberties Association maintains...

232

728.
TB 06-32 In one case involving TD Canada Trust, the Federal...
In one case involving TD Canada Trust, the Federal Court determined that the bank's drug testing policy
was not indirect discrimination against drug-dependent employees
resulted in a safer workplace and was therefore completely acceptable

had a direct negative impact on a protected class of individuals, namely drug dependent users
was a situation the Court felt was illegal but permissible under the circumstances
though mandatory, was not personally intrusive

Multiple Choice

TB 06-32 In one case involving

TD Canada Trust, the Federal...

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733.
TB 06-37 Background checks can now involve the use of socia...
Background checks can now involve the use of social networking websites. This includes
the recruiter posting questions on the company's HR blog seeking input on applicants

conducting searches through Google, other search engines and social media sites
getting the applicant to provide access to their Facebook page
creating personal profiles using age, race and political affiliations in order to make more
informed hiring decisions
HR specialists posing as friends to gain access to personal information about potential
candidates

Multiple Choice

TB 06-37 Background checks

can now involve the use of
socia...

229

734.
TB 06-38 Among the ways to getting more truth out of refere...
Among the ways to getting more truth out of references is to
inquire in writing

ask direct questions

seek information on personality traits rather than on job-related behaviour
rely more heavily on personal references
assume the opposite of whatever you are being told

Multiple Choice

TB 06-38 Among the ways to

getting more truth out of refere...

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974.
TB 07-131 The three basic developmental strategies for organ...
The three basic developmental strategies for organizations are cognitive, behavioural, and environmental.

True
False
TB 07-131 The three basic
developmental strategies for
organ...

True / False

280

975.
TB 07-132 Among the basic strategies an organization can use...
Among the basic strategies an organization can use for employee development are managerial, normative, and
participative.
True

False
TB 07-132 Among the basic
strategies an organization can
use...

True / False

280

976.
TB 07-133 Cognitive developmental strategies are concerned w...
Cognitive developmental strategies are concerned with altering employees' ideas and thoughts, mainly through
knowledge and new processes.

True
False

True / False

TB 07-133 Cognitive
developmental strategies are
concerned w...

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TB 07-134 Behavioural developmental strategies are concerned...
Behavioural developmental strategies are concerned with altering employees' attitudes and values.
True

False
TB 07-134 Behavioural
developmental strategies are
concerned...

True / False

280

978.
TB 07-135 Because they use passive techniques, cognitive dev...
Because they use passive techniques, cognitive development strategies tend to be the most effective as a
developmental tool.
True

False
TB 07-135 Because they use
passive techniques, cognitive
dev...

True / False

280

979.
TB 07-136 Behaviour modelling and sensitivity training are t...
Behaviour modelling and sensitivity training are two instruments used in behavioural strategies for employee
development.

True
False

True / False

TB 07-136 Behaviour modelling

and sensitivity training are t...

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1055.
TB 08-37 Human resource specialists design behaviourally an...
Human resource specialists design behaviourally anchored rating scales for any given job by collecting
descriptions of what would constitute effective and ineffective performance for that job. Information is collected
from all the following except
incumbents
peers
superiors
job analysts

customers

Multiple Choice

TB 08-37 Human resource

specialists design behaviourally
an...

310

1056.
TB 08-38 Comparative evaluation methods for performance app...
Comparative evaluation methods for performance appraisals can include
rating scales

forced distributions
assessment centres
management by objectives
behaviourally anchored rating scales

Multiple Choice

TB 08-38 Comparative
evaluation methods for
performance app...

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1116.
TB 08-98 Comparative performance evaluation methods include...
Comparative performance evaluation methods include the ranking method and forced distributions.

True
False
TB 08-98 Comparative
performance evaluation methods
include...

True / False

313-314

1117.
TB 08-99 Comparative performance evaluation methods include...
Comparative performance evaluation methods include all of the following: ranking method, forced distributions,
and management by objectives.
True

False
TB 08-99 Comparative
performance evaluation methods
include...

True / False

313-314

1118.
TB 08-100 A good method for overcoming the biases of lenienc...
A good method for overcoming the biases of leniency, strictness, and central tendency in performance
appraisal is the forced distributions method.

True
False

True / False

TB 08-100 A good method for

overcoming the biases of
lenienc...

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TB 08-101 Future-oriented performance appraisal methods incl...
Future-oriented performance appraisal methods include the management-by-objectives approach.

True
False
TB 08-101 Future-oriented
performance appraisal methods
incl...

True / False

315

1120.
TB 08-102 A recent method of employee appraisal involving ev...
A recent method of employee appraisal involving evaluations made by the employee as well as by his or her
peers, supervisors, and subordinates is called the 360-degree performance appraisal.

True
False
TB 08-102 A recent method of
employee appraisal involving
ev...

True / False

312

1121.
TB 08-103 The ability of performance evaluators to make vali...
The ability of performance evaluators to make valid judgments on complex information is referred to as the
cognitive aspect of the rating process.

True
False

True / False

TB 08-103 The ability of

performance evaluators to make
vali...

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1161.
TB 09-15 The point system for job evaluation is the most wi...
The point system for job evaluation is the most widely used system in Canada due to
ease of communicating the job evaluation process to employees
the fact that it is the easiest to develop
it being a far more simple system than either job ranking or job grading

the need to conform to pay equity legislation and the provision, relatively, of the best
information about job values
the fact that generic computerized plans can be purchased

Multiple Choice

TB 09-15 The point system for

job evaluation is the most wi...

332-333

1162.
TB 09-16 The job ranking method of job evaluation is
The job ranking method of job evaluation is

the simplest method relative to other methods, but the least precise
a complex and yet imprecise method
a complex method relative to other methods but very precise method
a simple and relatively precise method
the only method that relies on the allocation of points for every job

Multiple Choice

TB 09-16 The job ranking

method of job evaluation is

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1280.
TB 09-134 Pay is not an important motivator for employees.
Pay is not an important motivator for employees.
True

False

True / False

TB 09-134 Pay is not an

important motivator for
employees.

355

1281.
TB 09-176 Discuss the objectives of effective compensation m...
Discuss the objectives of effective compensation management. How do conflicts arise among them?

Answers will vary

Essay

TB 09-176 Discuss the objectives

331-332
of effective compensation m...

1282.
TB 09-177 The administration of compensation must meet numer...
The administration of compensation must meet numerous objectives. Name and discuss some of them.

Answers will vary

Essay

TB 09-177 The administration of

compensation must meet
numer...

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1421.
TB 10-125 As an employer-offered benefit, a Christmas turkey...
As an employer-offered benefit, a Christmas turkey is considered a taxable (GST) benefit.
True

False

True / False

TB 10-125 As an employeroffered benefit, a Christmas

turkey...

382

1422.
TB 10-166 Explain the likely reasons for the rapid growth of...
Explain the likely reasons for the rapid growth of benefits since World War II.

Answers will vary.

Essay

TB 10-166 Explain the likely

reasons for the rapid growth of...

366

1423.
TB 10-167 Describe the types of voluntary benefits that toda...
Describe the types of voluntary benefits that today's organizations have available to offer their employees.

Answers will vary.

Essay

TB 10-167 Describe the types of

voluntary benefits that toda...

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1747.
TB 13-07 A collective agreement is usually negotiated betwe...
A collective agreement is usually negotiated between:

a local union's bargaining committee and the Human Resources or Industrial Relations
department
Canadian bargaining unit and the Employee Relations department
management grievance committee and the local union's bargaining unit
the mediation board committee and the Human Resources or Industrial Relations department
a local union's bargaining committee and the management bargaining committee

Multiple Choice

TB 13-07 A collective agreement

is usually negotiated betwe...

461

1748.
TB 13-08 All the following can be reasons that workers join...
All the following can be reasons that workers join unions except
higher compensation packages
peer pressure

favourable management practices

employed by a union shop company
increased job security

Multiple Choice

TB 13-08 All the following can be

reasons that workers join...

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1783.
TB 13-43 Unions may obtain legal recognition or bargaining ...
Unions may obtain legal recognition or bargaining rights by
persuading, at the workplace during working hours, employees to join the union
automatic certification by a labour relations board when less than 10 per cent of employees
sign cards

automatic certification due to employer unfair labour practice(s)

certification by workers' compensation board when more than 60 per cent of employees sign
union cards
threatening an illegal strike

Multiple Choice

TB 13-43 Unions may obtain

legal recognition or bargaining ...

477

1784.
TB 13-44 Once a union is certified, all labour legislation ...
Once a union is certified, all labour legislation statutes, regardless of jurisdiction, require both union and
management to
talk it over

bargain in good faith

shake hands and come out fighting
develop an atmosphere of mistrust
get over it

Multiple Choice

TB 13-44 Once a union is

certified, all labour legislation ...

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1839.
TB 13-99 In 2011, about 70 percent of paid workforce in Can...
In 2011, about 70 percent of paid workforce in Canada belonged to unions.
True

False
TB 13-99 In 2011, about 70
percent of paid workforce in
Can...

True / False

467

1840.
TB 13-100 In comparing unionism across the provinces, Newfou...
In comparing unionism across the provinces, Newfoundland has the highest rate (of paid workforce) while
Alberta has the lowest rate.

True
False
TB 13-100 In comparing
unionism across the provinces,
Newfou...

True / False

467

1841.
TB 13-101 In comparing the provincial rates of unionism (per...
In comparing the provincial rates of unionism (percentage of paid workforce) across Canada, Quebec has the
highest rate while Newfoundland has the lowest rate.
True

True / False

False
TB 13-101 In comparing the
provincial rates of unionism
(per...

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1963.
TB 14-69 The tour external contextual factors are country c ...
The four external contextual factors are country culture, labour economy, labour legislation, and immigration
policies.

-o
0

True
False
TB 14-69 The four external
contextual factors are country c...

True/ False

505

1964.
TB 14-70 The tour internal contextual factors are country c ...
The four internal contextual factors are country culture, labour economy, labour legislation, and immigration
policies.

-o

True
False

TB 14-70 The four internal

contextual factors are country c...

True/ False

505

1965.
TB 14-71 The two internal factors that can influence HRM de ...
The two internal factors that can influence HRM decisions are a firm's commitment to corporate social
responsibility and management's preference regarding staffing.

-o
0
True/ False

801 of814

True
False
TB 14-71 The two internal factors
508
that can influence HRM de ...

1966.
TB 14-72 Corporate social responsibility (CSR) is a way to ...
Corporate social responsibility (CSR) is a way to demonstrate, through proactive programs, a company's
commitment to economic, social, and environmental issues which influence its operations and ethical approach
to labour.

-o
0

True
False

TB 14-72 Corporate social

responsibility (CSR) is a way to

True/ False

508

1967.
TB 14-73 Corporate social responsibility (CSR) is a way to ...
Corporate social responsibility (CSR) is a way to demonstrate, through proactive programs, a company's
commitment to the economic well being of employees and their families.

-o

True
False

TB 14-73 Corporate social

responsibility (CSR) is a way to

True/ False

508

1968.
TB 14-74 Staffing preferences relates to the degree of cont...
Staffing preferences relates to the degree of control an organization feels it should have over its subsidiary.

-o
0
True/ False

802 of 814

True
False

TB 14-74 Staffing preferences

relates to the degree of cont...

508

1969.
TB 14-75 Ethnocentrism describes policies under which subsi...
Ethnocentrism describes policies under which subsidiaries are staffed by host country managers and are
characterized by decentralized and autonomous operations.

-o

True
False

TB 14-75 Ethnocentrism
describes policies under which
subsi...

True/ False

509

1970.
TB 14-76 Polycentrism describes policies under which subsid...
Polycentrism describes policies under which subsidiaries are staffed by host country managers and are
characterized by decentralized and autonomous operations.

-o
0

True
False
TB 14-76 Polycentrism describes
policies under which subsid...

True/ False

509

1971.
TB 14-77 Host country nationals are also called third count...
Host country nationals are also called third country nationals in some organizations.

-o
True/ False

803 of 814

True
False

TB 14-77 Host country nationals

are also called third count...

510-511

1972.
TB 14-78 People employed by organizations who are natives o ...
People employed by organizations who are natives of a country other than either the home or the host country
are referred to as expatriates.

-o

True
False

TB 14-78 People employed by

organizations who are natives

True/ False

512

0 ...

1973.
TB 14-79 It is often said that high-performing organization...
It is often said that high-performing organizations "Think locally, but act globally."

-o

True
False

TB 14- 79 It is often said that

high-performing organization ...

True/ False

510

1974.
TB 14-80 It is often said that high-performing organization...
It is often said that high-performing organizations "Think globally, but act locally."

-o
0
True/ False

804 of 814

True
False
TB 14-80 It is often said that
high-performing organization ...

510

1975.
TB 14-81 Third culture kids (TCK) are comfortable with many...
Third culture kids (TCK) are comfortable with many different cultures.

True
False
TB 14-81 Third culture kids
(TCK) are comfortable with
many...

True / False

512

1976.
TB 14-82 An international commuter refers to employees who ...
An international commuter refers to employees who frequently commute from their home country to a place of
work in another country, typically on a monthly basis.
True

False
TB 14-82 An international
commuter refers to employees
who ...

True / False

512

1977.
TB 14-83 An international commuter refers to employees who ...
An international commuter refers to employees who frequently commute from their home country to a place of
work in another country, typically on a week to bi-weekly basis.

True
False

True / False

805 of 814

TB 14-83 An international
commuter refers to employees
who ...

512

1978.
TB 14-84 Employees that know the culture, local politics, a ...
Employees that know the culture, local politics, and economic conditions of a country are known as home
country nationals.

-o

True
False

TB 14-84 Employees that know

the culture, local politics, a ...

True/ False

511

1979.
TB 14-85 Some possible disadvantages of using parent countr. ..
Some possible disadvantages of using parent country nationals (PCNs) is that they can be expensive and
there may be perceived reward inequities between how the host country nationals (HCNs) and the PCNs are
compensated.

-o
0

True
False
TB 14-85 Some possible
disadvantages of using parent
countr. ..

True/ False

511

1980.
TB 14-86 lnpatriates are individuals who are sent on an ass...
lnpatriates are individuals who are sent on an assignment outside of their home country for a period of time,
usually for more than one year.

-o
True/ False

806 of 814

True
False

TB 14-86 lnpatriates are

individuals who are sent on an
ass ...

512

1981.
TB 14-87 Training and development, compensation, and perfor. ..
Training and development, compensation, and performance management are not relevant to have in HR
policies for expatriates.

-o

True
False

TB 14-87 Training and

development, compensation, and 512
perfor. ..

True/ False

1982.
TB 14-88 The focus of a formal relocation policy is to tran ...
The focus of a formal relocation policy is to transport an employee, the family, and the household goods to the
new site with minimal disruption.

-o
0

True
False
TB 14-88 The focus of a formal
relocation policy is to tran ...

True/ False

513

1983.
TB 14-89 Payroll processing and tax administration managed ...
Payroll processing and tax administration managed according to the new agreement is one of the
considerations an expatriate has of HR administration.

-o
0
True/ False

807 of 814

True
False
TB 14-89 Payroll processing and
tax administration managed ...

513

1984.
TB 14-90 In terms of training and development policies, wit. ..
In terms of training and development policies, with regards to the expatriate, firms must consider the types of
cultural and language training and cultural sensitivity experiences needed to sensitize the individual and
whether there are any special country conditions that much be understood.

-o
0

True
False
TB 14-90 In terms of training and
development policies, wit...

True/ False

_
512 513

1985.
TB 14-91 Relocation of an employee is a cost effective way ...
Relocation of an employee is a cost effective way to move good employees to new locations and offer them
new opportunities in other countries.

-o

True
False

TB 14-91 Relocation of an
employee is a cost effective way

True/ False

513

1986.
TB 14-92 Lack of attention to detail and potential errors i ...
Lack of attention to detail and potential errors in administrative processes can create a positive experience for
individuals and has been cited as one of the least frustrating issues that expatriates can experience.

-o
True/ False

808 of 814

True
False

TB 14-92 Lack of attention to

detail and potential errors i ...

513

1987.
TB 14-93 There is evidence to suggest that when expatriates...
There is evidence to suggest that when expatriates return from an extended assignment, it is often not that
difficult for them to adjust back to the parent company or home country.

-o

True
False

TB 14-93 There is evidence to

suggest that when expatriates ...

True/ False

515

1988.
TB 14-94 Persons with a global mindset cannot see events in...
Persons with a global mindset cannot see events in the context of the bigger, broader picture.

-o

True
False

TB 14-94 Persons with a global

mindset cannot see events in ...

True/ False

517

1989.
TB 14-95 Persons with a global mindset are able to recogniz...
Persons with a global mindset are able to recognize the diversity and inherent contradictory forces that exist in
a situation.

-o
0
True/ False

809 of 814

True
False
TB 14-95 Persons with a global
mindset are able to recogniz...

517

1990.
TB 14-96 Relocation assistance is something an organization...
Relocation assistance is something an organization will do to assist the move for an employee. It ranges from
buying the employee's home at market value to shipping household goods, cars, and possessions abroad.

-o
0

True
False
TB 14-96 Relocation assistance
is something an organization ...

True/ False

518

1991.
TB 14-97 Globalization requires /HR to develop effective co...
Globalization requires IHR to develop effective co-ordination but not control mechanisms.

-o

True
False

TB 14-97 Globalization requires

/HR to develop effective co...

True/ False

520

1992.
TB 14-98 Globalization requires /HR to develop effective co...
Globalization requires IHR to develop effective co-ordination and control mechanisms.

-o
0
True/ False

810 of 814

True
False
TB 14-98 Globalization requires
/HR to develop effective co...

520

1993.
TB 14-157 Describe the four stages of corporate evolution an...
Describe the four stages of corporate evolution and discuss each of the human resource implications.

Answers will vary

Essay

TB 14-157 Describe the four

stages of corporate evolution
an...

502

1994.
TB 14-158 Discuss the difference between international firms ...
Discuss the difference between international firms and multinational firms. How do they compare to global and
transnational firms?

Answers will vary

Essay

TB 14-158 Discuss the difference

_
503 504
between international firms ...

1995.
TB 14-159 Discuss the different types of external and intern ...
Discuss the different types of external and internal contextual factors that human resource management must
consider when an organization goes global. Give some examples of how these different factors affect
international human resource management policies and practices.

Answers will vary

Essay

811 of814

TB 14-159 Discuss the different

types of external and intern ...

505-509

1996.
TB 14-160 Identify 9 key dimensions that can be used to dete ...
Identify 9 key dimensions that can be used to determine differences in cultures and briefly explain them.

Answers will vary

Essay

TB 14-160 Identify 9 key

dimensions that can be used to
dete ...

506

1997.
TB 14-161 Identify managerial preferences for staffing alter. ..
Identify managerial preferences for staffing alternatives and discuss how they would be used.

Answers will vary

Essay

TB 14-161 Identify managerial

preferences for staffing alter...

509

1998.
TB 14-162 Discuss and list advantages and disadvantages of h .. .
Discuss and list advantages and disadvantages of host country nationals, parent country nationals and third
country nationals.

Answers will vary

Essay

812 of 814

TB 14-162 Discuss and list

advantages and disadvantages
ofh...

5 10-5 12

1999.
TB 14-163 There are four key elements of a successful expatr. ..
There are four key elements of a successful expatriate experience. Identify them and discuss each of them and
the role that each plays in IHRM.

Answers will vary

Essay

_
TB 14-163 There are four key
512 515
elements of a successful expatr...

2000.
TB 14-164 Discuss IHRM policies, travel and relocation when .. .
Discuss IHRM policies, travel and relocation when it comes to dealing w ith expatriates.

Answers will vary

Essay

TB 14-164 Discuss IHRM

policies, travel and relocation
when ...

512-513

2001.
TB 14-165 International human resource management requires

t...

International human resource management requires the addition, deletion and modification of traditional human
resource functions. Describe the changes that need to be made to employee-related activities in this context.

Answers will vary

Essay

813 of 814

TB 14-165 International human

resource management requires
t ...

505 - 512

2002.
TB 14-166 An expatriate needs to be aware of the cultural no.. .
An expatriate needs to be aware of the cultural norms w hen departing to do business in a different country.
Discuss some cross cultural training methods IHR managers could use to help their employee prepare be for
they depart.

Answers will vary

Essay

TB 14-166 An expatriate needs

to be aware of the cultural no ...

5 16-5 17

2003.
TB 14-167 Discuss the three key responsibilities of the /HR ...
Discuss the three key responsibilities of the IHR manager, and the emerging competencies that set them apart
from their domestic counterparts.

Answers will vary

Essay

814 of 814

TB 14-167 Discuss the three key

responsibilities of the /HR ...

_
520 521