Professional Documents
Culture Documents
2012 2015
Table of Contents
Abbreviations ......................................................................................................................................... 3
Section 1 - Introduction ......................................................................................................................... 4
Section 2 - The Context: Past, Present and Future ............................................................................... 4
Section 3 Domain 1: Funding Strategy (and Sustainability) .............................................................. 5
Section 4 Domain 2: Governance, Management and Administration Systems ................................ 6
4.1 Organogram .............................................................................................................................. 7
Section 5 Domains 3 & 4: Strategic Programming and Research ...................................................... 8
5.1 CPAU Programmatic Theory of Change ................................................................................... 10
Section 6 Domain 5: Communications ............................................................................................. 11
Section 7 Domain 6: Developing a Culture of Learning and Reflection in CPAU ............................ 11
Section 8 Domain 7: Capacity Building ............................................................................................. 12
Section 9 CPAU - International ......................................................................................................... 13
9.1 The Rationale for Establishing a For-Profit Enterprise ............................................................. 13
9.2 The Model and Positioning of CPAU-I ...................................................................................... 14
9.3 Core Work Areas ...................................................................................................................... 15
9.4 Operating Modalities ............................................................................................................... 16
9.5 Marketing CPAU-I Work ........................................................................................................... 17
9.6 Linkages Between CPAU-I and CPAU ....................................................................................... 18
Section 10 CPAU Workstreams for Core Activities: 2012 - 2013 ..................................................... 20
Section 11 Recommended Next Steps for CPAU-I ........................................................................... 29
Annexes 1 - 8 ........................................................................................................................................ 31
Abbreviations
ACBAR
ACSA
ACSF
AISA
BAAG
BBC
BoD
CAPS
CDC
CHA
CPAU
CPAU I
CSO
DDR
GEC
GoA
HMG
IMS
INGO
ISAF
M&E
MEL
MoU
NGO
NSP
PRIO
PTRO
ROA
TA
TLO
UN
UNDP
USIP
1. Introduction
The CPAU strategic planning process was conducted in July 2012. This strategic planning document is
supported by three further outputs:
1. A Rapid Organisational Assessment (ROA)
2. A set of Implementation Work Streams which are incorporated into the body of this document
to provide concrete, phased steps to operationalising the first year of this strategic plan.
3. A report providing recommendations for the development of CPAU-International. The main
parts of this report are incorporated into the Strategic Plan in Section 8
The strategic planning process was conducted in focused department level strategy meetings, a two-day
full organisational workshop, and through subsequent task forces. The workshop agenda is provided in
Annex 1. The task forces were established to more fully address complex issues arising from the two
day work shop. These related to strategic fundraising, developing a Theory of Change (ToC), and
reviewing the organisational structure. A list of the participants is provided in Annex 2. It is hoped that
these task forces will continue to operate in the forthcoming months to bring greater substance and
clarity to these issues, particularly on the ToC, which will require on-going review.
This strategic plans aim is to be concise and user-friendly. The majority of tools and diagrams
referenced in the report are attached in the Annex Section. The document is structured along seven
domains of change identified as core areas of CPAUs work during the RAO. These are as follows:
(i) Funding Strategy
(ii) Governance, Management and Administration Systems
(iii) Strategic Programming
(iv) Strategic Research
(v) Communications
(vi) Developing a Culture of Learning and Reflection in CPAU
(vii) Capacity Building (linked to opportunities)
The final section of the report (Section 8) highlights the future development of CPAU-I and its
relationship with CPAU the NGO.
security situation in the country. This strategic plan gives substantive focus to the development of
improved systems at CPAU in order to engender a more robust operating environment in which the
peacebuilding implementation programme and research can be undertaken.
Given that this new strategic plan will be implemented during the transition period and beyond, CPAU
has developed three scenarios (worst-case, neutral and positive) which it will enhance and review on an
iterative basis to ensure that programming remains realistic to the context. This is standard practice for
programming in fragile states. These scenarios are in Annex 3.
(ToR)
Managing Director
Senior Manager:
Research
Senior Manager:
Peacebuilding
Implementation
Senior KM Officer
Senior Manager:
Communications
Senior Manager:
Administration
Finance Assistant
Accountant/Cashier
Communications Officer
Research Officer
Translator
Legal Advisors
It Officer
Senior HR Officer
Admin Assistant
Officer
Auxiliary Staff
Research Assistant
Peacebuilding Implementation
Peace education
Research
8
IV.
V.
VI.
VII.
VIII.
Using a Theory of Change to provide strategic direction, innovation and coherence to CPAUs work:
The elements highlighted above are managed through the Peacebuilding Implementation, Research and
(newly established) Communications Departments. However, projects in these departments require a
clear goal and logic to guide the work in the next strategic planning period. Without this strategic goal,
projects will be scattered and run the risk of being static and/or donor driven. Furthermore, there is also
a need to ensure maximum synergy between these departments so that projects are not limited by
departmental silos. Therefore the objective for programming, research and communications in this
strategic planning period is to develop a broad Theory of Change to ensure that CPAUs work can
become a cohesive and logical programme rather than a collection of ad hoc projects. A ToC model will
also help to identify new areas of project interventions along three domains of change (peaceful dispute
and reconciliation processes, addressing exclusionary practices, and accountable and responsive
institutions and policies). The ToC model shown in Figure 5. 1 will remain a living document in 20122015 and be subject to reflection and adaptation based on the context and on-going learning from
implementation and research.
Action Points:
1. Ensuring consistent quality in research through the use of peer review and research committees
2. Improving quality, learning and innovation in peacebuilding implementation by establishing
M&E systems that will lead to genuine learning (MEL).
3. Connecting sub-national realities to national level policy and debates (especially in the field of
reconciliation and formal/informal justice systems)
4. Ensuing that gender exclusion and empowerment is mainstreamed clearly in all interventions
Tools:
1. Theory of Change (and a programme approach)
enabling people to have access to peacebuilding education, functioning formal and informal justice mechanisms and improved governance
systems
Assumptions and risks based on field and context knowledge and iterative scenario planning
IMPACT GROUP: Communities throughout Afghanistan who are facing conflict and insecurity
Sub-impact groups: Vulnerable communities who are insecure and excluded from decision-making processes,
especially women, children and marginalised minority groups in the communities
Long term
interventions and
expected
breakthroughs
Medium term
interventions and
expected
breakthroughs
Short term
interventions
and expected
breakthroughs
CPAU Programming/Research:
1. Peacebuilding Implementation
2. Evaluation of peacebuilding work leading
to the identification new /successful modes
of implementation
3. Research on formal and informal justice
systems
4. Conflict mapping
Interventions: Community level:
Establishment of peace councils, peace and
mediation training, monitoring and sharing
of successful peacebuilding initiatives, crossregional experience sharing of stakeholders,
disseminating peacebuilding messages
through radio
National/international level: Advocacy and
informing policy ~ Sharing success
stories/models; influence in national level
reconciliation process
Domain of change 1:
Peaceful dispute and reconciliation
processes
CPAU Programming/Research:
1. Peace education
2. Research and mapping into
community power relations
3. Peacebuilding implementation with a
focus on gender and diversity inclusion
Interventions: Community level:
CPAU Programming/Research:
1. Peacebuilding training for formal
justice sector and GoA
2. Action-lined research on Government
and institutional policies relating to
justice and reconciliation
Interventions: Community level: Training
for formal legal sector actors, research
policy implementation on justice and
reconciliation
Domain of change 2:
Addressing exclusionary practices
Domain of change 3:
Accountable & responsive institutions
and policies
Stakeholders: Community elders and decision-makers, GoA officials (national and subnational level), National and International policy makers, Afghan CSOs
Overall Goal/Change statement: To embed a culture of peace , equality and respect for human rights in Afghanistan through
1 Underlying causes of the conflict (UCC): Misinterpretation of religious and cultural practices; revenge culture; ethnic marginalisation; lack of education;
economic vulnerability; lack of accountable government and systems; strong regional identities, political, social and economic exclusion, self-interest
of
10
neighbouring countries
2
Symptoms: Vicious cycles of violence drive further conflict, insecurity, breakdown in social contract
6. Domain 5: Communications
In the next strategic planning phase, CPAU will formally establish a communications department which
will manage both project-specific work and external communications. The latter will be supported by
the formulation of a communications strategy. Externally CPAU will be recognised for the following: - A
national organisation that is known for quality (in research, peacebuilding implementation and
management), high capacity (of Afghan expertise at national and sub-national levels and with a
commitment to capacity building of national staff), and an organisation genuinely connected to subnational realities and able to connect these to a national level debate.
Action Points:
1. Ensure effective two-way communication within the communities where research and
implementation takes place in.
2. Increased attention and activities developed to engage and inform policy debate (with national
and international policy makers)
3. A higher organisational profile in and outside Afghanistan and greater transparency (begin
producing annual reports).
4. More effective use of research products i.e. through formulating briefing papers, round table
discussions, launch events, and collaboration with appropriate media.
5. Plan and development of strategic partnerships beyond implementation and financial
relationships.
11
5. Enhance in-house training and expertise by establishing a system of go-to resource persons
who will have specific expertise that can be called upon by the organisation as a whole and
for in-house training, for example in proposal development, peacebuilding theory, database
management etc.
12
9. CPAU International
9.1 The Rationale for Establishing a For-Profit Enterprise
The decision to establish a for-profit (FP) enterprise is based on four key rationales:1. To Provide CPAU with institutional stability and sustainability: One reason that NGOs look to
income generated work is to ensure that the organisation can continue to retain staff and core
activities between funding cycles. This provides stability to the NGO activities and helps to avoid
a chaotic scramble for fundraising when projects are finishing. The contribution of earned
income into a clearly defined contingency fund will therefore enhance the opportunity for CPAU
to be more sustainable. This is particularly vital in the current context of Afghanistan where
international development funding is uncertain.
2. There is a demand for quality research and responsible investment facilitation in Afghanistan:
Increasingly international companies are looking to invest in Afghanistan, particularly in the
primary resources sector. In order to do so, they will require research such as risk assessments
and facilitation to ensure that that companies can make decisions based on sound information
and have in-country facilitation that will provide a responsible approach to their investments.
3. CAPU Internationals ability to service the market demands: In terms of providing high quality
and appropriate research, CPAU (the NGO) has long term experience in conducting community
level analyses and risk assessments. CPAU-I can draw on this long term experience. Importantly,
in Afghanistan due to a weak rule of law, doing business will require substantial understanding
of local customs, systems and working with local-level power brokers. Due to CPAUs long
standing work at community level, it is able to provide this facilitation at a sub-national level.
This is particularly the case in northern Afghanistan.
CPAU-I already has the legal infrastructure in place to begin to meet the market demands.
CPAU-I is registered with the Afghanistan Investment Support Agency (AISA). CPAU UK is also
reregistered as a for-profit organisation which will provide a European platform for CPAU-I to
13
reach out more substantively to European companies looking for investment opportunities in
Afghanistan.
4. Global trend for social entrepreneurship linking non-for-profit (NFP) and for-profit (FP)
organisations: In both developed and developing countries there is a growing trend for
charitable organisations and NGOs (NFPs) to partly support their activities with income
generated via for-profit work. The synergising of NFP and FP organisations is referred to as a
hybrid model.
handicraft activities have been promoted by NGOs as a means for vocational training and
livelihood support and then the products are sold commercially to raise profits for the
development activities. In Afghanistan, large NGOs such as Coordination of Humanitarian
Assistance (CHA) and the Afghan Development Association (ADA) have also established for profit
enterprises, albeit using different models. Further details of these hybrid models are provided
in the CPAU-International Report (Annex 7)
CPAUs new strategic plan, (2012-2015); to demonstrate how CPAU-I will promote the organisational
sustainability of the NGO; and to highlight the legal, financial and human resource separation between
the two organisations.
providing s media consultancy and production services to other NGOs/firms. The radio stations
can also generate income through advertising.
4. Quarterly journal: According to the draft business plan, this publication will attend to the
shortage of academic journals that focus specifically on Afghanistan. CPAU-I will fill that void by
publishing an online quarterly journal with information on peace-building, potential investment
opportunities in the natural resources and minerals industry, the challenges that Afghanistan
faces, and essays regarding the application of prominent international relations theories on
Afghanistan. An online journal published by CPAU-I will provide the reader with an authentic
voice from Afghanistan about the challenges that the country faces, and what is currently being
done to handle those challenges. It suggested in the draft business plan that the large
international Afghan Diaspora would be a key market for this product.
The rationale for the journal does reinforce the shared agenda between CPAU and CPAU-I on
promoting peace and development in Afghanistan. It is also a useful mechanism whereby CPAUI and CPAU can explore the wider impact of economic activities on the peace process in
Afghanistan. However, the financial viability of this journal will require further testing to see
whether online subscriptions and advertising could make it a viable income generating activity.
The publication of an extended newsletter will be implemented as a pilot programme to test
market interest and demand.
In order to keenly focus efforts in the initial stages of CPAU-Is development, attention will be mostly
given to the first two area of CPAU-Is business portfolio.
Structure of CPAU-I
Board
Director
Deputy Director
Research &
Analysis
Sales/Marketing
Media Production
House
Investment
facilitation
UK
Representative
Finance &
Administratio
n
CPAU-I can use its long-term research experience from CPAU work to seamlessly supply the
research, analysis and facilitation services package
ii.
CPAU-I can work at scale. The Strategic Economic Assessment will be a useful marketing tool
to demonstrate the broad research reach of CPAU-I
iii.
CPAU-I staff have long term experience working at sub-national and the national level in
Afghanistan
iv.
CPAU-I has an established for-profit entity in the UK where it can reach out to markets in
Europe, for example, the large trade delegations in Brussels
v.
CPAU-I staff are comprised of Afghans and international staff and can communicate
effectively to both national and international clients
vi.
CPAU-I shares a core humanitarian vision with CPAU NGO and is more likely to be identified
with CSR values than many other consulting companies
vii.
CPAU-I staff have a large network of researchers to draw on when conducting for-profit
assessments. However, CPAU NGO staff can not engage in for-profit research unless they
are currently not engaged in NGO work and are contracted separately by CPAU-I
17
18
19
10. CPAU Workstreams for Core Activities: August 2012 - July 2013
Core activity
Aug Sep
12 12
Oct
12
Nov
12
Dec
12
Jan
13
Feb
13
Mar
13
Apr
13
May
13
Jun
13
Jul
13
Person (s)
Responsible
Key Support
Status of Activity
Decision
taken
Mapping completed
On-going
Establish
procedure
Establish
procedure
Establish
procedure
On-going practice
On-going practice
On-going practice
Establish
procedure
Establish
procedure
Establish procedure
20
Core activity
Re-visit composition of BoD (gender, equity
diversity balance, the need for technical expertise,
for example in financial management, research,
reach to national and international stakeholders)
Board meeting to discuss/approve the strategic
plan and further system changes
2.2 Structural Re-Thinking
Re-thinking organisational organogram (consultant
suggestion provided in report)
Formal establishment of Senior Management Team
(SMT: Chairman, Director and Senior Managers for
Research, Peacebuilding, Admin, Finance,
Communications)
Institute scheduled SMT meetings (start of the
week) to review action plan progress, financial
forecasts, proposals etc
Recruitment of Senior Research Manager
Decide how to delegate Director responsibilities in
his absence
Creation of Senior M&E Officer
Creation of Senior Knowledge Management and
Quality Officer
Creation of position of Senior Manager:
Communications
Formal establishment of Communications
Department
Begin to decentralise some decision making
responsibilities to Senior Manager positions
2.3 Human Resources
Comparative audit conducted of salary/benefits of
other similar organisations to CPAU
(Based on audit) institute clear salary grades and
bands (consultant suggestion in the report)
Institute staff performance-linked appraisal system
which includes professional development plans
Aug Sep
12 12
Oct
12
Nov
12
Dec
12
Jan
13
Feb
13
Mar
13
Apr
13
May
13
Jun
13
Jul
13
Person (s)
Responsible
Key Support
Status of Activity
Composition of the
BoD re-considered
Board
meeting held
New organogram
Established
Established
Completed
Established
Established
Established
Established
Established
On-going
Done
Established
Established
System implemented
System implemented
21
Core activity
Development of clear set of JDs in line with salary
grades/bands and clear identification of line
management
International JDs include responsibilities/time
allocation for national staff mentoring/training
Staff orientation package developed to be given to
all new CPAU staff
2.4 Policy and Procedure Manual
Professional and transparent procurement systems
Leave policy and tracking system
Logistical provisions and planning system
New CPAU security policy, including introduction of
armed guards at Kabul office ( but generally based
on low profile positioning)
Capacity Building commitment outlining CPAUs
commitment to internal and external training for
professional development of national staff (and
corresponding staff employment obligations after
training is completed)
Clear policy on staff benefits (for national and
international staff including housing)
2.5 Code of Ethics
Develop a code of ethics governing CPAU staff
conduct (to be read and signed by all staff and
consults)
2.6 Financial Planning and Management Systems
Calculate accurate CPAU monthly operating costs
(to be used for monthly forecasting, budget
formulation, and contingency planning)
Weekly financial forecasting to be reviewed in
Sunday SMT meetings
Review financial management systems in the
project offices and align to Kabul
Improve financial risk management on budgets by
instigating the go / no-go system)
Aug Sep
12 12
Oct
12
Nov
12
Dec
12
Jan
13
Feb
13
Mar
13
Apr
13
May
13
Jun
13
Jul
13
Person (s)
Responsible
Key Support
Status of Activity
Established
Established
Established
Established
Established
Established
Established
Established
Established
Established
Established
System
operating
Completed
System
operating
22
Core activity
Explore a new banking system whereby salaries
are transferred directly into staff bank accounts
Review and instigate new policy regarding signing
of requisition orders and cheques to streamline and
improve the effectiveness of the cash release
system
2.8 Grants Management Systems
Recruitment of technical expert (6 months) on
grants management to train Kabul and project
office staff
Technical expert ensures systems in place for
effective grants management for different donor
requirements
2.7 IT
Improve connectivity and band speed in CPAU
Kabul office
Review IT/communication requirements in the field
Ensuring CPAU shared drive is accessible or
ensuring a virtual information platform exists i.e.
through Dropbox
Ensuring password security
2.8 CPAU-I
Develop financial and legal transparency and
separation of CPAU-I and CPAU funds
Define clear business model for CPAU-I (will be in
strategic plan and shared with donors)
Determine size of contingency fund target (x per
months) required from CPAU-I to CPAU
contingency fund
Define role of BoD in oversight of CPAU-I activities
Define separation and overlap in roles and
responsibilities of CPAU-I and CPAU staff
Aug Sep
12 12
Oct
12
Nov
12
Dec
12
Jan
13
Feb
13
Mar
13
Apr
13
May
13
Jun
13
Jul
13
Person (s)
Responsible
Key Support
Status of Activity
New banking
systems
System
operating
Completed
Completed
Completed
Completed
Completed
Completed
Completed
Completed
Completed
3: Strategic Programming
23
Core activity
Develop a Theory of Change model (ToC) to
explain and guide the programming and research
interventions over a long-term time
frame.(Suggested model is provided in the
consultants report)
Developed detailed monthly activity plans for the
Peacebuilding Department to be regularly reviewed
Aug Sep
12 12
Oct
12
Nov
12
Completed
but subject
to on-going
review
Dec
12
Jan
13
Feb
13
Mar
13
Review
ToC
Apr
13
May
13
Jun
13
Jul
13
Person (s)
Responsible
Key Support
Status of Activity
Review ToC
On-going by month
4: Strategic Research
4.1: Long-term strategic planning and vision
Research is guided by ToC model
Research is linked to peacebuilding implementation
and communication activities by the ToC model
Longer term planning is supported by detailed
monthly activity plans
4.2: Quality Assurance Systems
Peer review and quality review committees
established for research reports/outputs
Technical assistance is fully utilised on identified
research outputs e.g. Utrecht scholars and subject
matter/methodology experts
Synopsis research papers are developed in
conjunction with Communication Team
In-house translator ensures translation standards
on reports
On-going
On-going
On-going by month
System established
On-going
On-going
Translator in place
5: Communications
5.1 External Communication Activities
Development of a clearly articulated
communication strategy to support CPAUs vision,
strategic plan and guide the work of the new
Communications Department). This will include
(but not be limited to) the activities below:-
Strategy written/completed
24
Core activity
Articulating a clear organisational brand: A
national organisation that is known for quality
(in research, peacebuilding implementation and
management), high capacity (of Afghan expertise
at national and sub-national levels and with a
commitment to capacity building of national staff),
and an organisation genuinely connected to subnational reality and able to connect these
realties to a national level debate.
Clearly defining CPAU target audience for CPAU
dissemination and informing policy
National agenda and debate-setting through round
table meetings, presentations of research in public
forums and in selected media
Effective use of research products by launching
synopsis papers
Publishing/promoting short papers highlighting
success stories of CPAU peacebuilding work
Publishing a CPAU annual report (including
transparent breakdown of donor support)
Develop one page schematic to be used as a
promotional document to explain CPAUs
work/vision
Updating website to include latest research, events
and staff profiles
BoD to facilitate dialogue with senior national
stakeholders
Develop in-house risk mitigation strategy (i.e. steps
to be taken in research/work is negatively
perceived by external parties)
External message is clearly articulated on the
role/positioning of CPAU-I
5.2 Project Related Communication Activities
Legal awareness campaigns are factored into
projects (and budgets) where appropriate
Aug Sep
12 12
Oct
12
Nov
12
Dec
12
Jan
13
Feb
13
Mar
13
Apr
13
May
13
Jun
13
Jul
13
Person (s)
Responsible
Key Support
Status of Activity
On-going
Completed
On-going
On-going
On-going
Published
Completed
On-going
Process
initiated
Strategy completed
25
Core activity
Aug Sep
12 12
Oct
12
Nov
12
Dec
12
Jan
13
Feb
13
Mar
13
Apr
13
May
13
Jun
13
Jul
13
Person (s)
Responsible
Key Support
Status of Activity
On-going
On-going
On-going
On-going
On-going
On-going
On-going
On-going
JQP
M
JQP
M
JQPM
APM
26
Core activity
Aug Sep
12 12
Oct
12
Nov
12
Dec
12
Jan
13
Feb
13
Mar
13
Apr
13
May
13
Jun
13
Jul
13
Person (s)
Responsible
Key Support
Status of Activity
On-going
System
established
System in operation
Completed
Completed
On-going
System designed
and operational
IMS under
manageme
nt
Completed
Review Period
27
Core activity
7.2 Funding Capacity Building
Building capacity building activities into projects
where appropriate (reviewed in Proposal Checklist
Annex 5 of Strategic Plan) checklist)
Identify funding required from CPAU-I for-profit
work to support general training courses (i.e.
English language)
Approach OXFAM Novib and Swedish Embassy
with well reasoned proposal to provide funding for
capacity building in management, especially fiscal
and grants management capacity building
7.3 In-house capacity building opportunities
Linking Go-To Resource Persons to capacity
building requirements
Ensuring mentoring in is internal staff JDs (and
time is allocated for this work)
Providing support for national research and
peacebuilding staff to present at internal and
external forums
Aug Sep
12 12
Oct
12
Nov
12
Dec
12
Jan
13
Feb
13
Mar
13
Apr
13
May
13
Jun
13
Jul
13
Person (s)
Responsible
Key Support
Status of Activity
On-going
Costs projected
Submitted/A
pproach
made
System in place
System in place
On-going
28
QTR
1
QTR
2
QTR
3
QTR
4
Carmen Noble, How 'Hybrid' Nonprofits Can Stay on Mission, (Harvard Business School Review, October 17, 2011)
29
Promotion of CPAU-I research and risk analysis services through promotion of Strategic Economic Assessment
with a clear focus on business investors
Marketing personnel of CPAU-I promote business at appropriate trade events in Europe (through London office)
and in Asia
Media production services promoted within the development and private sector communities in Afghanistan
30
Staff required
Thursday
12th July
13:30
16:00
Programme
Department and
Research
Department
Tuesday
17th July
09:00-12:00
Administration
and Finance
Departments
Output
1.
1.
31
3.
17th July
14:00
Programme and
Research
Departments
Wednesday
08:45
15:30
All staff
(determined by
departmental
managers)
1.
Thursday
08:45-15:30
All staff
(determined by
departmental
managers)
1. Meeting minutes to
support strategic planning
document
1.
Meeting minutes to
support strategic
planning document
32
Topic
Activity
Facilitator/lead
Output
09:30
10:00
10:00
10:35
Plenary session
Suleman
Natalie
Natalie
Natalie
33
10:50
11:35
11:3512:00
13:1513:45
13:45
15:00
15:00
15:30
1.
Plenary session
Basis of workstreams to
operationalise and improved finance
and admin systems (to be finalised
with the departments next week)
Natalie
Plenary
Natalie
34
09:00
09:00
10:15
1.
2.
3.
10:30
11:30
11:30
12:00
Emma
Patrick
Natalie
12:00 13:15: Lunch break (afternoon tea break will be taken when needed)
13:15
13:45
Donor relations
Small
group
session
and
plenary
brainstorming the following questions:
1. What is the current donor relations
strategy?
2. How can you move to strategic
partnerships with donors?
3. What sort of activities can you do to
create a genuine partnership with
Natalie/Idrees
The
basis
of
defining
new
ways/activities to interact with
donors (to be defined in a
workstream next week)
35
14:30
15:00
15:15
Natalie
Kanishka
36
37
38