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User Manual
For Windows & Mac OS
Model: DH47S
V1.0
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1. OVERVIEW
This is an integrated HD wireless PTZ Dome IP Camera with a color CMOS sensor. It combines a high quality digital video
camera, with a powerful web server, to bring clear video to your desktop from anywhere on your local network or over the
Internet.
It supports the industry-standard H.264 compression technology, drastically reducing file sizes and conserving valuable
network bandwidth.
The IPCAM is based on the TCP/IP standard. There is a WEB server inside which can support Internet Explorer. Therefore,
the management and maintenance of your device is simplified by using the network to achieve the remote configuration and
start-up.
The camera is designed for outdoor surveillance applications such as courtyard, supermarket, and school. Controlling the
IPCAM and managing images are simplified by using the provided web interface across the network utilizing wireless
connectivity.
It supports Android and iPhone APPs for users, please search HD PTZ IPCam or other third party APPS, install it through
APP Store, then users can view the camera directly via the smart phone.
Day/Night surveillance, IR LEDs On/Off auto switch (DH41S without night vision)
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Please first verify that all received contents are completed according to the Package Contents listed below. Before installing
the IP Camera, please carefully read and follow the instructions in the Quick Installation Guide to avoid damage due to faulty
assembly and installation. This also ensures the product is used properly as intended.
IP Camera
x1
CD
x1
DC Power Adapter
x1
x1
WiFi Antenna
x1
Warranty Card
x1
Ethernet Cable
x1
Front Panel
DH41S
DH42S
DH43S
DH47S
Figure 1.1
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IR LEDs
DH41S
None
0m
DH42S
66pcs
20m
DH43S
22pcs
20m
DH47S
22pcs
20m
Back View
DH41S
DH42S
DH43S
DH47S
Figure 1.2
WIFI Antenna: Wireless Antenna
Figure 1.3
Interface View
Figure 1.4
1) Audio input interface
The jack is used to plug external microphone
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12V 1.0A
DH42S
12V 2.0A
DH43S
12V 1.5A
DH47S
12V 1.5A
5) Network interface
10/100M adaptive Ethernet interface. Connect the network cable here.
6) I/O alarm terminal block
This camera provides a I/O alarm terminal block which is used to connect to external input / output
device. It supports I/O alarm, you can turn to Settings Alarm Service Settings page to configure it.
Side View
Figure 1.5
There is one label located on the body of the camera, which is an important feature of original camera. If there is no any
labels shown in Figure 1.5, it may be a fake one. Fake cameras can not use original firmware and are not eligible for warranty
or technical services.
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This camera supports HTTP protocols, and you can access the camera through two ways.
(1) http:// LAN IP + HTTP Port NO.
Double click the IPCam Search Tool icon, it will show the cameras IP address automatically.
Figure 2.1
Double click the IP address of the camera; your default browser will be opened to the camera login page.
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Users who have static IP addresses do not need to set DDNS service settings for remote access. When you finished
connecting the camera using the LAN IP address and port forwarding, you can access the camera directly from the Internet
via the WAN IP address and port number.
How to Obtain the WAN IP address from a public website
To obtain your WAN IP address, enter the following URL in your browser: http://www.whatismyip.com. It will show your
current WAN IP address at the webpage.
Figure 2.2
Access your IP Camera from the Internet
You can access the IP Camera from the Internet (remote access). Enter the WAN IP address and port number in your
standard browser. For example, you would enter http:// 14.155.122.202:81
NOTE :
Make sure port forwarding is successful. You can do port forwarding by two ways.
1.Do port (HTTP port) forwarding manually. (See Figure 2.6 for further details)
2.If the router has a Virtual Server, it can do port forwarding. Add the cameras LAN IP and port which you had set earlier to
the routers port forwarding settings.
When connect the camera to a router, it will have a dynamic IP address and you need to set DDNS service settings to view it
remotely.
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DDNS is a service that allows your IP Camera, especially when assigned with a dynamic IP address, having a fixed host and
domain name. This means however your WAN IP address changes, which still can access your camera with a fixed
hostname via internet at anytime, using http:// hostname:port number.
HTTP Port Number
All cameras have the default HTTP port of 81.
For example, if the cameras LAN IP is 192.168.1.188:81, it means this cameras HTTP port is 81. Port number can be
changed between 1 to 55535, make sure it will not be conflicted with other existing ports like 25, 21, 10000 etc.
Set the HTTP port number
Step 1: Open the IPCam Search Tool, and select the camera you would like to change the port, the basic information will be
shown at the right side as in Figure 2.3 and 2.4.
Figure 2.3
Step 2: Modify the Http port, enter the username and password of the Administrator (default username is admin with a blank
password), and click OK to apply changes.
Figure
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2.4
Step 3: Waiting about 10 seconds,will see that the cameras LAN IP address and Http port have been changed.
In this example, it has been changed to 2020, so http://192.168.1.188:2020 will be shown in IPCam Search Tool. Besides, the
LAN IP address is now fixed as a static IP address. This IP address will not be changed whether the camera is powered off or
on.
Note: It is very vital that you need to set a static LAN IP address, otherwise you may have problems later with remote access.
And youll see the camera lost power and reconnected on a different LAN IP address. So please ensure you set a static LAN
IP address!
Figure 2.5
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Port Forwarding
Port forwarding allows for outside connections to access a specific device on your network from all over the world. Every
router automatically blocks any incoming connections for safety purposes. Used port forwarding, it means your router to allow
a connection through a certain port (you can think of it as a gateway) into your router. You set this port to a specific device, in
our cases an IP Camera, so it can be accessed from all over the world.
If you never done port forwarding before, you can open and view the following link to understand the basic concept:
http://portforward.com/help/portforwarding.htm
How to set the Port Forwarding?
For example: If the cameras LAN IP address is 192.168.8.100:2000, using the Linksys brand router.
Step 1: Login to the router, then turn to the Applications & Gaming menu, and click on the Single Port Forwarding
sub-menu.
PS: In other routers, it may be called port forwarding or port triggering or Virtual Server or NAT.
Step 2: Create a new column via the LAN IP address & HTTP Port of the camera within the router as shown
below, then click OK or Submit to save your settings:
Figure 2.6
Access the camera with DDNS via Internet :
After setting the port forwarding, you can use the third party DDNS to access the camera.
Step 1 Please go to the third party DDNS website(such as www.3322.org) to create a free hostname.
Step 2 Configure the DDNS Service Settings within the camera.
1. Choose the DDNS Service 3322.org.
2. Fill in the User, Password, Host youve got from www.3322.org.
3. Click Submit, the camera will restart to make the DDNS settings effectively, after that, you will see the DDNS status show it
is successful, and the link will be followed.
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Figure
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2.7
If failed, please check again if you have input the correct hostname, user name, and password, and try again the settings.
NOTE : Some third party DDNS service provider offer paid solutions, and you can choose the suitable one for personal using.
Figure 3.1
The default user name is admin, the password is blank.
Input the correct user name and password, the Sign In interface will be presented.
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Figure 3.2
(1) Live stream Mode: For IE browser, available in IE6.0 or above explorer.
(2) Video stream Mode: For Firefox, Safari, and Google Chrome browser.
(3) Snapshot Mode: For smart phone.
(4) SD Card Record Playback: For playback the video record in the SD card.
(5) Language: Choose the language here.
(6) OCX Download: For downloading and installing the OCX during the first time installation by IE.
Choose IE browser for example.
Figure 3.3
Step1: Click OCX Download, will pop-up the download window as below, choose save and install the Oplay.zip file of the
OCX, and you can also open and install it directly.
Figure 3.4
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Note: If you click the livestream to login without downloading the OCX, you will see the window as below. The live video wont
be shown; you have to install the OCX as the window hint.
Figure 3.5
Step2: After installing the OCX, click livestream mode to login to the surveillance window.
Note: Video stream mode and snapshot mode does not need to install the OCX.
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Figure 3.6
Section1: Logo position
Section2: Pan/Tilt Control Panel
Figure 3.7
1------Up,
2------Down,
3------Left,
4------Right ,
5----- Up-Left
6----- Up-Right
7----- Down-Right
8----- Down-Left
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Figure 3.8
Horizontal Patrol: 355from left to right, click it to start patrol, the icon will turn to be colored, like:
Preset Cruise: Click it to start cruise from preset position 1 to position 8, the icon will turn to be colored, like:
Control the IR LEDs ON/OFF Manually: Click it to set the IR LEDs normal ON, and the icon will turn to be colored,
like:
Set Horizontal Left side Border: Click it to set the current position as left side border.
Set Horizontal Right side Border: Click it to set the current position as right side border.
Border Patrol: Set the left&right side border first, click it to start border patrol, icon will turn to be colored, like:
Guard Position ON: Click it to enable this function, the camera will recover to the preset guard position if without
any actions within 30 seconds.
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Reversal: Click the reversal image, and the icon will turn to be colored, like:
Mirror: Click the mirror image, and the icon will turn to be colored, like:
OSD: Click it to show the device name, date&time on live video screen, the icon will turn to be colored, like:
Device name: Go to Settings -> Device basic information -> Alias settings, can change the device name.
Date & Time: Go to Settings -> Device basic information -> Device date&time settings, can adjust the date&time.
Figure 3.9
Mode: 50HZ(EU,CN), 60HZ(US,CA)
Resolution: 320x240(QVGA), 640x480(VGA), 1280x720(720p).
The bigger the resolution, the better of the image quality will be.
The smaller the resolution, the more fluent video streaming will be. Normally suggest to choose VGA(640x480)
Frame Rate: 5fps, 10fps, 15fps, 20fps, 25fps.
Normally, when the frame rate above 15, you can achieve fluently video.
Section 5: Image parameters
Figure 3.10
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Brightness:
Contrast:
Saturation:
Figure 3.11
This camera supports 8 preset positions.
Set: Click it to set the preset positions, and choose the number to save the position what you need the camera to remember.
Call: Click the call, which means you can call the preset positions what you have been set before.
How to do 8 basic preset positions?
1. Move the camera and stop at a desired place where you want set preset position.
2. Click Set button and choose the number(1-8) for the preset position.
3. After that, you can move the camera and stop at another place, and set another preset position. You can set the basic
8 preset positions with this method.
4. If you want to see one preset position you have set, click the Call button and choose the number, and the camera will go to
the preset position.
Section7: Multi-Device Window
Figure 3.12
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It supports to maximum of 9 cameras being monitoring at the same time. Set other cameras in multi-device setting (Chapter
4.5.1)
Full Screen: Double click the live video window, it will change to full screen, double click again to exit.
Section8: Audio/Talk/Record/Snapshot/Settings
Audio: Click it to hear the sound around the camera by the earphone or speakers what connected with PC, and
the icon will turn to be colored, like
Talk:
people around the camera can hear your voice. Click again to stop it.
Record: Click it to start recording, the icon will turn to be colored, like
storage path is C:\RecordFiles. You can change the storage path: Settings->Basic Device Information->
Local Record Path.
Snapshot: Click it to take a snapshot and save the picture to default storage path C:\ Snapshots.
Settings: Click it and turn to advanced settings.
4 ADVANCED SETTINGS
Click the button Settings, and enter into advanced settings control panel.
It contains 5 columns: Device Information, Alias settings, Device date&time settings, Record Path, Record Schedule.
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Figure 4.1
Device Firmware Version: The System Firmware version of the camera.
Embeded Web UI Version: The application firmware version of the camera.
Alias: The device name of the camera.
Device ID: The unique ID of the camera, it will help you identify the camera in software.
Alarm Status: Show the alarm working status.
UPnP Status: Show the UPnP status.
DDNS Status: Show the DDNS working status.
MAC: The wired MAC address of the camera.
WIFI MAC: The WIFI MAC address of the camera.
WIFI Status: Show the camera connect the WIFI succeed or failed.
SD Total Capacity(M): Show the SD card total storage capacity.
SD Remaining capacity(M): Show the remain sd card capacity.
SD Status: Show the SD card status.
Language: Choose the suitable language.
4.1.2
Alias Settings
Default device name is Anonymous, so you can change the device name here.
Figure 4.2
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Figure 4.3
Device Clock Time: Show the internal system clock for your camera.
Device Clock Timezone: Choose the time zone of your region.
Sync with NTP Server: Select it to synchronize the camera with an Internet time to Network Time Protocol server.
NTP Server: Network Time Protocol server. Choose the one that is closest to your camera.
Sync with PC Time: Select it to synchronize the date & time of the camera with your computer.
Click Submit button to save your settings.
4.1.4 Record Path
Figure 4.4
Record Path: Set the location to save the record files in your computer, and it will generate a folder Record Files
automatically. The default storage path is C:\RecordFiles
Record file length(MB): Set the file size to generate a record file automatically, for example, if you set 100MB, and
the record is up to 100MB, it will generate a file and save to the Record Files folder automatically.
Record time length(Minute): Set the record time to generate a record file. For example, if you set 5 minutes, then it will
generate a file and save to the Record Files folder automatically every 5 minutes.
Record cover: Select it, when the storage disk is full, it will overwrite automatically.
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Figure 4.5
SD Total Capacity(M): Show the storage card total space.
SD Remaining capacity(M): Show the storage card free space.
SD Status: Show the storage card status, click Format button to clear all the contents.
Overwrite Automatically: Select it, when the storage card is full, it will overwrite automatically.
Record time(minute): Set the time length to generate a record file, time range from 5 to 120 minutes.
Schedule: Select it to enable the schedule.
Select all: Select it, will enable record all the time.
Schedule, here you can set the record during the time you set. Choose schedule and set the date & time range.
(Figure 4.5) From Monday to Sunday, every day is divided into 24 hours, and each hour is divided into 4 quarters.
Click the frame of the time range, it will turn to be blue color, which means the time range armed. Click it again, it
will turn back to blank, and delete the time you set.
NOTE: Make sure the date & time settings are correct firstly. (Figure 4.3)
ATTENTION: If you dont choose Schedule, the camera will record anytime when motion triggered.
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Figure 4.6
Motion Detect Armed: Select it to enable motion detect alarm function.
Motion Detect Sensibility: The sensibility level from 1-10, the smaller the value is, the better sensitivity will be.
Alarm Input Armed: If you want to connect external alarm input devices, select it to enable the function.
Figure 4.7
Trigger Level: For this camera, alarm input trigger level generally suggest to choose Low.
Figure 4.8
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When connect the ALM-IN with GND, the camera status is alarm input armed, so the alarm input trigger level need to be low.
If the trigger level is high, then the system will be in alarm status all the time.
Alarm preset linkage:
Default is None, which means there is no action when motion detect alarm triggered.
Users also can choose any of the presets from 1 to 16, then once alarm triggered, the camera will
rotate to the selected preset position automatically.
IO Linkage on Alarm: If you want to connect external alarm output devices, select it to enable the function
Figure 4.9
Output Level: For this camera, alarm output level generally suggest to choose High.
Send Alarm Notification by Mail: Select it to enable this function, when motion detection triggered, will send a email with
snapshot to the definite mail box. Should finish the Mail Service Settings firstly.
FTP Upload Image on Alarm: Enable it to set upload images to FTP once alarmed.
FTP Upload Interval: Set the upload interval seconds, from 0 to 255s.
Schedule: Here you can set the motion detect alarm schedule.
Select all: Select it, will enable all the time armed.
ATTENTION: If you dont choose schedule, the camera will record anytime when motion triggered.
4.2.2 Mail Service Settings
Figure 4.10
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Figure 4.11
You will also receive a notification in your mailbox:
Figure 4.12
If it prompts one of the following errors after clicking Test. Verify the information you filled in is correct, then click Test again.
1) Can not connect to the server
2) Network Error. Please try later
3) Server Error
4) Incorrect user or password
5) The sender is denied by the server. Maybe the server need to authenticate the user, please check it and try again
6) The receiver is denied by the server. Maybe because of the anti-spam privacy of the server
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7) The message is denied by the server. Maybe because of the anti-spam privacy of the server
8) The server does not support the authentication mode used by the device
Figure 4.13
FTP Sever: Set the FTP server here, it supports FTP server in LAN or can be accessed through internet.
FTP Port: Default is 21.
FTP User/FTP Password: Username and password.
Upload interval (Seconds): Set the interval time between every upload picture, the time could be 0 to 3600 seconds.
Click Submit to save the settings, then click Test to see if FTP has been successfully configured.
Figure 4.14
Users can check the alarm log here, click Clear to delete all the logs.
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If the router supports DHCP function, you can choose Obtain IP from DHCP Server to get dynamic IP.
Figure 4.15
Http Port:
Default is 80.
Users can set it to another port number between 1 to 65535, but make sure they can not be conflicted
with other existing ports like 25, 21 etc.
NOTE: Users can also change the http port by IPCam Search Tool.
Figure 4.16
HTTP Port is used to access the camera remotely. If you want to access the camera and view the video, the HTTP Port must
be configured correctly, and generally, a static IP is recommended.
NOTE: If you want to set a static IP for the camera, please do the follow settings.
Turn to Basic Network Settings page. Keep the camera in the same subnet of your router or computer.
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Figure 4.17
It is recommended that use the subnet mask, gateway and DNS server from your LAN. If you dont know the details, you can
check your computers local area connection as follows:
Control Panel -> Network and Sharing Center -> Local Area Connections -> Details.
Figure 4.18
There are two DNS servers, and you can set any of them, can also set it the same as Gateway.
NOTE: Users can also change the basic network settings by IPCam Search Tool
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Figure 4.19
1. Make sure the router is a wireless router.
2. Make sure the Wi-Fi antenna is well installed.
3. Make sure whether there is encryption of the WLAN of router, if there is encryption, keep the share key.
Step1: Login the camera, click Settings -> Network Configuration -> Wireless Lan Settings
Step2: Click Scan button and the camera will detect all wireless networks around the area.
Step3: Click the SSID (name of your router) in the list, the corresponding information related to your network, such as the
name and the encryption, will be filled into the relevant fields automatically.
Step4: You will only need to fill in the password of your network. Make sure that the SSID, Encryption and the password you
filled are exactly the same for your router.
Step5: Click Submit, the camera will reboot, the LAN IP address of this camera will disappear from the IPCAM Search
Tool, waiting about 30 seconds, the camera should obtain a wireless connection, and the LAN IP of the camera will
show again on the window of the IPCAM Search Tool.
Step6: Then unplug the network cable, the camera will change to Wi-Fi connection, if the IP of the camera shows in the
IPCAM Search Tool, which means Wireless Lan Settings succeed.
Note: If you fail to make a wireless connection, please check the SSID, Encryption, Share Key again and do the same
settings, if still failed, please refer to your seller or contact us directly for assistance.
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4.3.3
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Figure 4.20
For this camera, users can use the third party DDNS service, such as DynDns, no-ip, 3322, 9299 etc.
Here take www.noip.com as an example:
Step1: Go to the website www.noip.com to create a free account.
Figure 4.21
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Please register a free account step by step according to instructions on www.noip.com, and you will get an email to activate
your No-IP account. Click the link to finish the registration, then login the website to create a host.
Figure 4.22
Please create the domain name step by step according to instructions on www.noip.com, keep the username, password,
hostname, for example:
Username: testipcamera
Password: 1234567
Hostname: test2014.no-ip.org
1. Go to the DDNS Service Settings interface of your IP camera.
2. Choose NO-IP as DDNS Service.
3. Fill testipcamera as DDNS user, the 1234567 as DDNS password, the test2014.no-ip.org as DDNS domain and server
URL. Then click Submit to take effect. The camera will restart and take the DDNS settings effectively.
4. After a few seconds, the DDNS Status will show NO-IP succeed.
If failed, please check if you have input the correct hostname, user name, and password, and try to redo the settings.
Note: Please make sure you have set the static IP and Http port for the camera already.
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1. Go to the Forwarding Virtual Servers panel for setup. For other brands, you can check the user guide or user manual of
the router, or consult the manufacturer.
Figure 4.23
Figure 4.24
3. Set the service and internal port to 88, fill in the IP address 192.168.1.100, choose the Protocol ALL. In some router you
should choose both TCP/UDP.
Figure 4.25
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Figure 4.26
After setting the DDNS Service and Port Forwarding when the router succeed, now you can access your IP camera by
https://domain name:HTTPS port via the Internet, for example: http://test2014.no-ip.org:88.
PTZ Settings
Figure 4.27
Singal lamp: Two options ON and OFF to control the indicator of the camera.
Against Pre-bit: Click it to disable preset function.
Call preset on boot: Users can choose the options in dropdown list.
Disable: It doesnt work if choose this option.
Preset position 1-16: Choose one of them, camera will rotate to the specified position when started.
PTZ Speed: There are three levels: Slow, Medium, Fast of it.
Cruise Views: Can set the cruise laps here, when users do the cruise operation, the camera will repeat the same operation
according to the laps you set.
NOTE: Preset has to be set in advance, you can read section 6 in chapter 3.2 about the Preset details.
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If you want to view multi-surveillance screens on one window, you need to login one camera. This camera will be defined as
st
nd
th
the main device (The 1 Device), and go to Multi-Device Settings interface, add other cameras from 2 to 9 device. It
supports a maximum of all 9 devices monitoring at the same time.
There are two options: Add cameras in LAN & Add cameras in WAN.
Add Cameras in LAN
Figure 4.28
1. Click Refresh to search the device list in Lan.
nd
2. Click The 2
3. Choose the device you want to add it, then it will fill-in the Alias, Host, Http Port automatically.
4. Input the correct User and Password of the 2
nd
device.
5. Click Add .
rd
th
6. Do the same steps to the 3 device or others until 9 device, after that, click Submit to save all the settings.
Then, click Back to the main monitoring window, click 4 windows options, which will show 4 cameras you have set, click 9
windows options, it will show all the 9 channels.
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Figure 4.29
Add Cameras in WAN
This camera supports to add cameras with DDNS domain name and port.
If you want to view all cameras via the internet(remote computer), please do the follow settings:
1. Make sure all of the cameras you added could be accessed through the internet. (Read DDNS Settings in chapter 4.3.3)
2. Login to the first camera using a DDNS domain name and port.
3. Click Multi-Device Settings. Choose The 2nd Device.
4. Fill in the 2nd cameras name, DDNS domain name(No need Http://), port number.
5. Enter user name and password and then click Add.
rd
th
6. Do the same steps to the 3 device or others until 9 device, after that, click Submit to save all the settings.
Figure 4.30
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NOTE: Here the Host must be entered as the second cameras DDNS domain name, not its LAN IP, you can find the DDNS
domain name and port from device status of each camera what you want to add.
Figure 4.31
Figure 4.32
Then, click Back to the main monitoring window, you will see all of the cameras accessible through the internet. When you
are away from home, you can use the first cameras DDNS domain name and port to view all the cameras via Internet.
Figure 4.33
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Here you can create users and set privilege to Visitor, Operator or Administrator. The default administrator account is
admin, you can login the camera as Administrator to set the users manually.
Figure 4.34
Visitor: Can only login to see the live video, it cannot do any operations except changing single, 4, 9 windows.
Operator: Can do all the operations on live video interface, but except Settings, can not change the advance settings.
Administrator: Have all privilege, it can do all operations and settings.
NOTE: Only administrator can set three those level accounts, camera will reboot once you finished the settings.
4.5.3 Maintain
Figure 4.35
Restore Factory Settings:
Click it, will present a pop-up window of prompt, select OK, all the parameters will be returned to factory settings, and the
device will reboot. This is similar to press the Reset button of the camera.
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Figure 4.36
Reboot Device:
Click it, a pop-up window of prompt will be presented, and select OK, then reboot the camera.
This is similar to unplugging the power to the camera.
Figure 4.37
Upgrade Device Firmware and WEB UI:
You can check the current firmware and WEB UI version from Settings -> Device Information.
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Figure 4.38
If you want to upgrade, click Browse and choose correct bin file, then click Upgrade.
Attention: If your camera works well with the current firmware, we recommend that you neednt upgrading. Please dont
upgrade the firmware unnecessarily. Your camera may be damaged if you configure wrong during upgrading.
NOTE:
1) Normally, only Device WEB UI need to be upgraded, please do not try to upgrade the Device System Firmware
2) Dont upgrade the firmware in WAN through the web UI, otherwise the upgrade process may be failed.
3) Please ensure you have downloaded the correct firmware package for your camera before upgrading. Read the upgrade
documentation (readme.txt file) in the upgrade package before you upgrading.
4) Please check the sizes of the bin files. They must match the size in the readme.txt file. If not, please download the
firmware again until the sizes are matched. If the bin file used wrong, the function of your camera would be incorrect.
5) Never turn off the power of the camera during upgrading until the IP camera restart and get connected, and the better use
wired mode.
6) If your camera supports SD Card, before upgrading the firmware, please unplug the SD card and reboot the camera.
NOTE: You can also upgrade by IPCam Search Tool, the same operation and attention.
4.5.4 Back
Figure 4.39
5 APP
We provides APP for Android and iOS system, which can help you view & listen wherever and whenever. Search and install
HD PTZ IPCam for Android and iOS devices.
If you would like to read more details on the Android APP or iOS APP, Please refer to the Quick Installation Guide.
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6 APPENDIX
6.1 Frequently Asked Questions
NOTE: Any questions you have, please check Network connection firstly. Check the working status revealed by the indicators
on the network server, hub, exchange and network card. If it is abnormal, check the network connections.
To reset the administrator username and password, press and hold down the RESET BUTTON for 10 seconds. Release the
reset button, waiting about 20 seconds, and the camera will reboot and the username and password will be returned to the
factory default administrator username and password. Please keep the power on during reset
Default administrator username: admin
Default administrator password:
Camera can not record when click Record button or cant change the manually record path.
When you use Windows7 or Vista, you may can not record or change the record path manually due to the security settings of
computer.
There are two ways to resolve the problem:
(1) Please add the camera as a trusted site to resolve this issue. The steps are
IE browser -> Tool -> Internet Options -> Security -> Trusted sites -> Sites -> Add
(2) Select IE browser icon, then right click, select Run as administrator
Check whether your ip camera in the same subnet of your computer. The step is
Control Panel -> Network and Sharing Center -> Local Area Connections -> Details.
Check subnet mask, IP address and gateways. When you set IP address, please make sure they are in the same subnet.
Otherwise you can't access the camera.
6.1.5 No Pictures Problems
The video streaming is transmitted by the ActiveX controller. If ActiveX controller isnt installed correctly you wont see any
video images.
You can resolve this problem by this way:
Download ActiveX controller (OCX) and set the safety property of IE in the PC when you view it first time:
IE browser -> Tool -> Internet Options -> Security -> Custom Level -> ActiveX control and Plug-ins
Three options should be set to be Enable, The ActiveX programs read by the computer will be stored. As follows:
Enable: Download unsigned ActiveX controls
Enable: Initialize and script ActiveX controls not marked as safe
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Figure 6.1
If you allow the ActiveX running, however, still could not see live video. Please change another http port number to try again.
Dont use port 8000.
NOTE: Make sure that your firewall or anti-virus software does not block the camera or ActiveX. If you can not see video,
please shut down firewall or anti-virus software to try again.
6.1.6
6.1.7
UPnP only contains port forwarding in our recent software. Sometimes, it may be failed to do port forwarding automatically
because of firewall or anti-virus software. It also has much relations with routers security settings. So we recommend you do
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port forwarding manually. You can view your camera on internet successfully after setting port forwarding manually in router.
If your camera could not connect wireless after you set wireless settings and plug out the cable. Please check whether your
settings are correct or not.
Normally, camera cant connect wireless mainly because of wrong settings.
Make sure broadcast your SSID; Use the same encryption for router and camera.
6.1.9 Cant see other cameras listed in multi-device when using remote access
If you want to view all the cameras via the WAN, verify that each camera add in the multi-device settings can be accessed by
using the DDNS name and port number. Using the DDNS domain name rather than the cameras LAN IP. (For more details
see: Add cameras in WAN)
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7 SPECIFICATIONS
Model:
DH41S
Image Sensor
Image Sensor Display Resolution
Audio
DH43S
DH47S
Mini. Illumination
Lens
DH42S
VGA(640*480),
0.5 Lux
QVGA(320*240)
Lens Type
Glass Lens
Focal Length
f: 4-9mm
Aperture
F1.6
Angle of view
60~ 30
Input/Output
Audio Compression
ADPCM/G.726
Video
Resolution
Stream
Single stream
Image Adjustment
Night visibility
IR-CUT
Light Frequency
Pan/Tilt Angle
22pcs IR-LEDs
Distance up to 20m
Distance up to 20m
Distance up to 20m
Null
Automatic or manual
50Hz, 60Hz
H:355& V: 95
H:355& V: 95
H:355& V: 75
Preset Cruise
Border Scan
Set any position as left or right border, scan between the borders
Horizontal Scan
355horizontal scan
Guard position
Alarm preset
Support
Zoom
2.3x zoom
Ethernet
Wireless Standard
IEEE 802.11b/g/n
IEEE802.11b: 11Mbps(Max.)
IEEE802.11g: 54Mbps(Max.)
IEEE802.11n: 150Mbps(Max.)
Wireless Security
By PC
By Phone
Android, iOS
Browser
H:355& V: 75
Data Rate
System
22pcs IR-LEDs
3D Preset
Protocol
Network
66pcs IR-LEDs
Infrared mode
PTZ
Null
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Dimension
162*131*191 mm
173*154*210 mm
162*131*191 mm
211*126*236mm
900g/1300g
1000g/1460g
800g/1200g
1200g/1600g
256*193*250mm
Net/Gross Weight
Physical
Color Box
Power
Power Supply
Power Consumption
Other Feature
Environmental
Certification
Warranty
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DC 12V/1.0A
DC 12V/2.0A
DC 12V/1.5A
DC 12V/1.5A
8 Watts (Max.)
Protection level
IP66
Shell
Metal shell
User Accounts
UID Technology
Reset
Alarm
Operate Temper.
Operating Humidity
Storage Temper.
Storage Humidity
0% ~ 95% non-condensing
Attention: Power adapter should be used between -20C -40C, and 20%-90% relative humidity.
FCC Statement
This device compiles with FCC Rules Part 15. Operation is subject to the following two conditions:
* This device may not cause harmful interference
* This device must accept any interference receives, including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the
FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is
operated in a commercial environment. This equipment can generate, use, and radiate the radio frequency energy. If it is not
installed and used in accordance with the installation manual, which may cause harmful interference to radio communications.
Operation of this equipment in a residential area is like to cause harmful interference, in which case the user will be required
to correct the interference at his own expenses.
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FCC Caution
Any changes or modifications are not expressly approved by the party, which responsible for compliance can void the users
authority to operate this equipment.
CE Mark Warning
This is a Class A product. In a domestic environment, this product may cause radio interference, in which case the user may
require to take adequate measures.
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