Indian Oil Corporation

Corporate Overview
IndianOil is India's flagship national oil company with business interests straddling the entire
hydrocarbon value chain from refining, pipeline transportation and marketing of petroleum
products to exploration & production of crude oil & gas, marketing of natural gas and
petrochemicals. It is the leading Indian corporate in the Fortune 'Global 500' listing, ranked at the
96th position in the year 2014.
With over 34,000 strong work force, IndianOil has been helping to meet Indias energy demands
for over half a century. With a corporate vision to be the Energy of India, IndianOil closed the
year 2013-14 with a sales turnover of Rs.4,57,553 crore and profits of Rs 7,019 crore.

Distinctions

IndianOil leads Indian companies in Fortune Global 500 list (Rank 96)

IndianOil tops FE 500 list for FY 2013

IndianOil tops BS 1000 listings for FY 2013

IndianOil tops ET 500 listings for FY 2013

IndianOil tops Fortune India 500 list

IndianOil in Business India Super 100 list (Rank 11)

IndianOil features in BT500 (Rank 18)

IndianOil in BW500 list of biggest companies (Rank 2)

IndianOil in Top 10 Indian Companies in Forbes Global 2000 (Rank 6)

IndianOil amongst Top 50 'Best Companies to Work For' in India

At IndianOil, operations are strategically structured along business verticals - Refineries,

Pipelines, Marketing, R&D Centre and Business Development E&P, Petrochemicals and
Natural Gas. To achieve the next level of growth, IndianOil is currently forging ahead on a well
laid-out road map through vertical integration upstream into oil exploration & production
(E&P) and downstream into petrochemicals and diversification into natural gas marketing and
alternative energy, besides globalisation of its downstream operations. Having set up subsidiaries

in Sri Lanka, Mauritius and the United Arab Emirates (UAE), IndianOil is simultaneously
scouting for new business opportunities in the energy markets of Asia and Africa.
Reach and Network
IndianOil and its subsidiary (CPCL) account for over 49% petroleum products market share,
31% national refining capacity and 71% downstream sector pipelines capacity in India.
The IndianOil Group of companies owns and operates 10 of India's 22 refineries with a
combined refining capacity of 65.7 Million Metric Tonnes Per Annum (MMTPA), i.e. 1.30
million barrels per day approximately. IndianOil's cross-country network of crude oil and
product pipelines spans 11,214 km with a capacity of 77.258 MMTPA of crude oil and petroleum
products and 10 MMSCMD of gas. This network is the largest in the country and meets the vital
energy needs of the consumers in an efficient, economical and environment-friendly manner.
The Corporation has a portfolio of powerful and much-loved energy brands that includes Indane
LPGas, SERVO lubricants, XtraPremium petrol, XtraMile diesel, PROPEL & petrochemicals,
etc. Validating the trust of 82 million households, Indane has earned the coveted status of
'Superbrand'.
IndianOil has a keen customer focus and a formidable network of customer touch-points dotting
the landscape across urban and rural India. It has over 23,900 petrol and diesel stations, including
over 6000 Kisan Seva Kendras (KSKs) in the rural markets. With a countrywide network of over
40,000 sales points, backed for supplies by 135 bulk storage terminals and depots, 3,930
SKO/LDO dealers (60% of the industry), 98 aviation fuel stations and 90 LPGas bottling plants,
IndianOil serves every nook and corner of the country. Indane is present in almost 3,130 markets
through a network of 7035 distributors (51.2% of the industry). Over 6,300 bulk consumer
pumps are also in operation for the convenience of large consumers, ensuring products and
inventory at their doorstep.
IndianOil's ISO-9002 certified Aviation Service commands an enviable 63% market share in
aviation fuel business, successfully servicing the demands of domestic and international flag
carriers, private airlines and the Indian Defence Services. The Corporation also enjoys a 65%
share of the bulk consumer, industrial, agricultural and marine sectors.
With a steady aim of maintaining its position as a market leader and providing the best quality
products and services, IndianOil is currently investing Rs. 47,000 crore in a host of projects for
augmentation of refining and pipelines capacities, expansion of marketing infrastructure and
product quality upgradation.
IndianOil has a sprawling world-class R&D Centre that is perhaps Asia's finest. It conducts
pioneering work in lubricants formulation, refinery processes, pipeline transportation and
alternative fuels, and is also the nodal agency of the Indian hydrocarbon sector for ushering in

Hydrogen fuel economy in the country. The Centre holds 292 active patents, with over 152
international patents.
Bio-Energy Research Centre has signed an agreement with Lanzatech to develop micro-algae
technology which entails development of an acetate-to-lipid pathway and evaluation of its
viability for CO2 gas fermentation technology. In order to harness futuristic energy sources,
initiatives are being taken for setting up of an Indian Oil Centre for Renewable Energy (i-CARE)
at Manesar. Besides, bio-energy, this Centre will also focus on gasification technology, solar,
thermal and hydrogen including fuel cells.
Some of the in-house technologies and catalysts developed by IndianOil include the DHDT
technology, Light Naptha Isomerization technology, INDMAX technology (for maximizing
LPGas yield), Oilivorous S bio-remediation technology(extended to marine applications too),
Diesel Hydro DeSulphurisation(DHDS) catalyst, a special Indicat catalyst for Bharat Stage IV
compliant Diesel, IndVi catalyst for improved distillate and FCC throughput, and adsorbent
based deep sulphurisation process for gasoline and diesel streams.
Redefining the horizon
IndianOil is the second largest player in the domestic petrochemical market. Twenty One new
exports destinations were added during the year. During the year 2013-14 highest ever sales of
petrochemicals 2.114 MMT has been achieved against 2.072 MMT during 2012-13. The sales
revenue of Rs. 19,000 Crores was achieved during 2013-14 compared to Rs. 16,534 Crores last
year, registering 15.6% growth. Six new PE/PP grades were successfully developed during the
year. In Petrochemicals, IndianOil offers a full slate of products including Linear Alkyl Benzene
(LAB), Purified Terephthallic Acid (PTA) and an extensive range of polymers. IndianOil holds a
significant market share of LAB in India and exports to 19 countries. It is the largest suppliers of
Mono-Ethylene Glycol (MEG) in the domestic market. Execution of a state-of-the-art 120,000
tonnes per annum Styrene Butadiene Rubber (SBR) unit is underway at Panipat. The SBR unit is
expected to further strengthen IndianOils presence in the specialty petrochemicals sector.
Benchmarking of various IndianOil polymer grades (PP Raffia, PP BOPP, PP Yarn grade, PP
Battery grade, HDPE Raffia, HDPE Blow molding grade, HDPE Pipe grade etc.) was
successfully completed during the year for their better acceptability. Alternative vendor
development for additives completed to increase the vendor base.
In Exploration & Production, IndianOil presently has participating interest in 13 domestic and 11
overseas blocks. Out of 13 domestic blocks, IOC is operator with 100% participating interest (PI)
in 2 onshore exploration blocks in Cambay basin. In the remaining 11 domestic blocks, IndianOil
holds a non-operating participating interest ranging between 20% and 30%. IndianOil through its
wholly owned affiliate IndOil Montney Ltd, Canada has signed transaction agreements with
Progress Energy Canada Ltd. (Progress Energy Canada), PETRONAS Carigali Canada BV (PCC
BV) wholly owned affiliates of Petroliam Nasional Berhad (PETRONAS) for the acquisition of a
10 percent interest in Progress Energy Canadas LNG-destined natural gas reserves in northeast

British Columbia and in the proposed Pacific NorthWest LNG Ltd. (PNW LNG) export facility
on Canadas West Coast.
Under the diversification initiatives, the gas business total sales (RLNG + LNG) grew by 2.0%
to 3.219 MMT and a growth of 37% was recorded in the sale revenue. Heads of Agreement has
been signed with 17 new customers , totalling 1.51 MMTPA RLNG, for future Gas supplies in
Delhi/NCR, Vadodara, Dahej, Bhopal, Allahabad, Chandigarh, Karnataka, Chennai region from
upcoming Dahej Expansion Terminal, Ennore Terminal & Mallavaram- Bhilwara Pipelines.
IndianOil has recorded a growth of 18.1% in total LNG Sales over the last year. The Corporation
has signed 1.50 MMTPA regasification capacities with PLL for 20 years in January 2014 on a
long-term use or pay basis, in the expansion of PLLs Dahej Terminal 15 MMTPA and is
expected to be completed in 2016.
IndianOil's joint venture with GAIL India Ltd. - Green Gas Ltd. is authorised to take up city
gas distribution in Agra. A long term gas supply agreement has been signed with NTPC.
Furthermore, in consortium with GSPC, HPCL and BPCL, IndianOil has won gas pipeline bids
for Mallavaram to Bhilwara and Vijaypur via Bhopal, Mehsana to Bhatinda and Bhatinda to
Jammu and Srinagar.
Venturing into alternative fuels
IndianOiI has forayed into alternative energy options such as wind, solar, bio-fuels and nuclear
power. A 21 MW wind power project is operational in the Kutch district of Gujarat. The solar
power initiative is being spearheaded on a pilot basis in Orissa, Karnataka and the North East
and a pan-India phased roll-out is underway. Solar products such as solar lanterns and torches are
being sold through the Retail Outlets in rural and urban areas. With a view to investing in the
nuclear energy sector in the country, IndianOil has entered into an agreement with the Nuclear
Power Corporation of India Ltd.
IndianOil has the largest captive plantation over 1,000 hectares for bio-fuel production in
India which is underway in the States of Chhattisgarh and Madhya Pradesh, generating rural
employment. To straddle the complete bio-fuel value chain, IndianOil has formed a joint venture
with the Chhattisgarh Renewable Development Authority. IndianOil CREDA Biofuels Ltd. has
been formed to carry out farming, cultivating, manufacturing, production and sale of biomass,
bio-fuels and allied products and services in Chhattisgarh. In Uttar Pradesh, IndianOil is
establishing a model value chain for the production of bio-diesel. A MoU for collaborating on
commercial production of bio-diesel from algae has also been signed with PA LLC.

IndianOil. The Energy of India

With facilities at multiple locations and ever-expanding market opportunities, IndianOil is poised
to become an integrated energy company. As the flagship public sector enterprise of India,
IndianOil has also successfully combined its corporate social responsibility agenda with its
business offerings, meeting the energy needs of millions of people every day, across the country.
Board of Directors
B. Ashok - Chairman
Sanjiv Singh - Director (Refineries)
Debasis Sen - Director (P&BD)
A.K. Sharma - Director (Finance)
Verghese Cherian - Director (HR)
Anish Aggarwal - Director (Pipelines)
Dr S C Khuntia - Special Secretary & Financial Adviser Ministry of Petroleum & Natural Gas
Ms. Shyamala Gopinath - Former Deputy Governor of Reserve Bank of India
Shyam Saran - Former Foreign Secretary Govt. of India
Prof. Devang Khakhar - Director, Indian Institute of Technology, Bombay

Objectives

To serve the national interests in oil and related sectors in accordance and consistent with
Government policies.

To ensure maintenance of continuous and smooth supplies of petroleum products by way of

crude oil refining, transportation and marketing activities and to provide appropriate
assistance to consumers to conserve and use petroleum products efficiently.

To enhance the country's self-sufficiency in crude oil refining and build expertise in laying
of crude oil and petroleum product pipelines.

To further enhance marketing infrastructure and reseller network for providing assured
service to customers throughout the country.

To create a strong research & development base in refinery processes, product formulations,
pipeline transportation and alternative fuels with a view to minimizing/eliminating imports
and to have next generation products.

To optimise utilisation of refining capacity and maximize distillate yield and gross refining
margin.

To maximise utilisation of the existing facilities for improving efficiency and increasing
productivity.

To minimise fuel consumption and hydrocarbon loss in refineries and stock loss in
marketing operations to effect energy conservation.

To earn a reasonable rate of return on investment.

To avail of all viable opportunities, both national and global, arising out of the Government
of Indias policy of liberalisation and reforms.

To achieve higher growth through mergers, acquisitions, integration and diversification by

harnessing new business opportunities in oil exploration & production, petrochemicals,
natural gas and downstream opportunities overseas.

To inculcate strong core values among the employees and continuously update skill sets
for full exploitation of the new business opportunities.

To develop operational synergies with subsidiaries and joint ventures and continuously
engage across the hydrocarbon value chain for the benefit of society at large.

Obligations

Towards customers and dealers:- To provide prompt, courteous and efficient service and
quality products at competitive prices.

Towards suppliers:- To ensure prompt dealings with integrity, impartiality and courtesy and
help promote ancillary industries.

Towards employees:- To develop their capabilities and facilitate their advancement through
appropriate training and career planning. To have fair dealings with recognised
representatives of employees in pursuance of healthy industrial relations practices and sound
personnel policies.

Towards community:- To develop techno-economically viable and environment-friendly

products. To maintain the highest standards in respect of safety, environment protection and
occupational health at all production units.

Towards Defence Services:- To maintain adequate supplies to Defence and other paramilitary services during normal as well as emergency situations.

Financial Objectives

To ensure adequate return on the capital employed and maintain a reasonable annual
dividend on equity capital.

To ensure maximum economy in expenditure.

To manage and operate all facilities in an efficient manner so as to generate adequate

internal resources to meet revenue cost and requirements for project investment, without
budgetary support.

To develop long-term corporate plans to provide for adequate growth of the Corporations
business.

To reduce the cost of production of petroleum products by means of systematic cost control
measures and thereby sustain market leadership through cost competitiveness.

To complete all planned projects within the scheduled time and approved cost.

Group Companies
Expanding Horizons
IndianOil is currently metamorphosing from a pure sectoral company with dominance in
downstream in India to a vertically integrated, transnational energy behemoth. The Corporation
is already on the way to becoming a major player in petrochemicals by integrating its core
refining business with petrochemical activities, besides making large investments in E&P and
import/marketing ventures for oil&gas in India and abroad.

1. Chennai Petroleum Corporation Limited

Refining of crude oil and manufacture of petroleum & petrochemical products
2. IndianOil CREDA Biofuels Limited
Farming, cultivating, manufacturing, production and selling biomass, bio-fuels and allied
products & services
3. Indo Cat Pvt. Ltd.
Manufacturing & marketing of FCC catalysts and additives
4. IndianOil (Mauritius) Ltd.
Terminalling, Retailing & Aviation refueling

5. Lanka IOC Plc.

Retailing, Terminalling & Bunkering of Petroleum Products
IOC Middle East FZE Lube blending & Marketing of Lubricants
IOC Sweden AB

For investment in the Carabobo Heavy Oil project in Venezuela

IOCL (USA) Inc.

For acquiring 10% stake in Carrizo Asset, USA

IndOil Global
B.V. Netherlands
Canada

For acquiring 10% stapled interest in Pacific North West LNG project,

Joint Ventures (As on 31.03.2014)

Name of the Company/Place of Incorporation
Promoters
Business Activity

Date of incorporation Name

of

the

Avi-Oil India Pvt. Ltd.

04.11.1993
IndianOil, Balmer Lawrie Neden BV, Netherlands To
blend,
manufacture and sell synthetic, semi-synthetic and mineral based lubricating oils, greases and
hydraulic fluids, related products and specialties for Defence and Civil Aviation uses.
IOT Infrastructure
& Energy Services Ltd.
28.08.1996
IndianOil, Oiltanking Gmbh, Germany, Others
terminal services for petroleum products.

To build and operate

Lubrizol India Private Limited

01.04.2000
IndianOil, Lubrizol Inc, USA To manufacture and market chemicals for
use as additives in fuels, lubricants and greases.
IndianOil Petronas Private Ltd.
03.12.1998
IndianOil, Petronas, MalaysiaTo construct and import facilities for LPG
import at Haldia and to engage in parallel marketing of LPG.
Petronet LNG Limited
02.04.1998
IndianOil, BPCL, ONGC, GAIL, Gaz de France, ADB, Public
Development of facilities for import and regasification of LNG at Dahej and Kochi.

Petronet India Limited

26.05.1997
IndianOil, BPCL, HPCL, RIL, EOL, IL&FS, SBI, ICICI
petroleum products, pipeline projects through Special Purpose Vehicles.

To implement

Petronet VK Limited 21.05.1998

IndianOil, Petronet India, RIL, EOL, SBI, GIIC,Kandla
Port Trust, IL&FS,Canara Bank
To construct and operate a pipeline for transportation of
petroleum products from Vadinar to Kandla.
Petronet CI Limited 07.12.2000
IndianOil, Petronet India, RIL, EOL, BPCL To construct
and operate a pipeline for evacuation of petroleum products from RPL and EOL refineries at
Jamnagar as well as from Gujarat Refinery at Koyali to feed the consumption zones at Central
India.
IndianOil Panipat Power
Consortium Limited 06.10.1999
IndianOil, Scion Exports P. Ltd
To build and operate
its own power generation plant at Panipat utilising Pet coke from Panipat Refinery.
Green Gas Ltd.
07.10.2005
and Agra.

IndianOil, GAIL, IDFC, IL&FS, Others

Gas distribution in Lucknow

IndianOil Skytanking Limited

21.08.2006

IndianOil, IOT Infrastructure & Energy Services Ltd.

Skytanking GmbH, Germany Design, finance, construct, operate & maintain aviation fuel
facility projects
Delhi Aviation Fuel Facility Pvt. Ltd 11.08.2009
IndianOil, BPCL, DIAL
For designing,
developing, construction, operation, management, maintenance and transfer of Aviation Fuel
Facility at IGI Airport, Delhi
Indian Synthetic Rubber Limited
06.07.2010
IndianOil, Trimurti Holding Corporation, B.V.I. Marubeni Petrochemicals
Investment B.V., Holland
Implementation of Styrene Butadiene Rubber Project at Panipat
NPCIL IndianOil Energy
Corporation Limited
06.04.2011
IndianOil, NPCIL
For developing and operating Nuclear Power Plants
for harnessing and developing nuclear energy for generating electricity

Suntera Nigeria 205 Limited 09.05.2006

IndianOil, Oil India Suntera Resources Ltd., Cyprus
Investments in oil and gas industry especially in the upstream sector
GSPL India Transco Ltd.
13.10.2011
IndianOil, GSPL, HPCL, BPCL
To
design,
construct, develop, operate and maintain of Mallavaram-Bhopal-Bhilwara-Vijaypur inter-state
cross country Natural Gas transportation pipelines.
GSPL India Gasnet Ltd.
13.10.2011
IndianOil, GSPL, HPCL, BPCL
To
design,
construct, develop, operate and maintain Mehsana-Bhatinda & Bhatinda-Jammu-Srinagar interstate cross country Natural Gas transportation pipelines.
IndianOil Adani Gas Private Limited 04.10.2013
Distribution in Chandigarh and Allahabad

IndianOil, Adani Gas LimitedCity

Gas

Limited Liability Partnership

IndianOil Ruchi Biofuels LLP
28.05.2010
IndianOil, Ruchi Soya Industries Limited
Implementation of Bio-diesel value-chain project in the state of Uttar Pradesh

IndianOil Major Units

Registered Office
Registered Office

IndianOil Bhavan,

G-9, Ali Yavar Jung Marg,

Bandra (East), Mumbai -400 051

Refineries Division
Head Office

SCOPE Complex, Core-2

7, Institutional Area, Lodhi Road

New Delhi -110003

Barauni Refinery

P.O. Barauni Refinery,

Dist. Begusarai -861 114 (Bihar)

Gujarat Refinery

P.O. Jawahar Nagar,

Dist. Vadodara -391 320(Gujarat)

Guwahati Refinery

P.O. Noonmati,

Guwahati-781020 (Assam)

Haldia Refinery

P.O. Haldia Refinery

Dist. Midnapur-721 606

(West Bengal)

Mathura Refinery

P.O. Mathura Refinery,

Mathura -281 005

(Uttar Pradesh)

Panipat Refinery

P.O. Panipat Refinery,

Panipat-132140(Haryana)

Bongaigaon Refinery P.O. Dhaligaon,

Dist. Chirang, Assam - 783 385

Pipelines Division
Head Office

A-1 Udyog Marg,

Sector-1, Noida-201301(Uttar Pradesh)

Northern Region

P.O. Panipat Refinery

Panipat -132 140 (Haryana)

Western Region

P.O. Box 1007,Bedipara,

Morvi Road,Gauridad,
Rajkot-360 003 (Gujarat)
Southern Region

139, Nungambakkam High Road

Chennai 600034
Eastern Region

14, Lee Road,

Kolkata-700020

Marketing Division
Head Office

IndianOil Bhavan,

G-9, Ali Yavar Jung Marg,

Bandra (East), Mumbai -400 051
View Map

Northern Region

IndianOil Bhavan,

1, Aurobindo Marg, Yusuf Sarai

New Delhi -110016
View Map

Eastern Region

IndianOil Bhavan,

2, Gariahat Road, South (Dhakuria)

Kolkata -700 068
View Map

Western Region

IndianOil Bhavan,

Plot No. 33, G Block

Bandra Kurla Complex,
Bandra East, Mumbai - 400051
View Map

Southern Region

IndianOil Bhavan

139, Nungambakkam High Road

Chennai -600034
View Map

R&D Centre
R&D Centre Sector 13 Faridabad -121 007
(Haryana)
View Map

Assam Oil Division

Assam Oil Division
(Assam)

P.O. Digboi -768 171

View Map

IBP Division
IBP Division 34-A, Nirmal Chandra Street,
Kolkata - 700 013
View Map

Group Companies
Chennai Petroleum Corporation Ltd. 536, Anna Salai,
Teynampet, Chennai - 600 018
View Map

IndianOil (Mauritius) Ltd.

Mer Rouge

Port Louis
Maruritius
View Map

Lanka IOC PLC

Lanka IOC Head Office

Level 20, West Tower,

World Trade Center,
Echelon Square, Colombo - 01,
Sri Lanka.
View Map

IOC Middle East FZE LOB- 14 329, Jebel Ali Free Zone,
P.O.Box: 261338
View Map

IndianOil - CREDA Biofuels Limited

Ground floor, Chawla Towers,

Shankar Nagar, Raipur

Chattisgarh
View Map

Major Projects
IndianOil continues to lay emphasis on infrastructure development. Towards this end, a number
of schemes have been initiated with increasing emphasis on project execution in compressed
schedules as per world benchmarking standards. Schemes for improvement and increased
profitability through debottlenecking / modifications / introduction of value added products are
being taken up in addition to grassroots facilities. Project systems have been streamlined in line
with ISO standards.

PARADIP-RAIPUR-RANCHI PIPELINE
Project Cost: Rs. 1793.00 crore
Expected Commissioning: Project is delayed due to delay in receipt of Forest Clearance. 2nd
stage Forest clearance for the project in Odisha received on 4.9.2013 and in Jharkhand on
8.10.2013. Tree cutting permissions in Odisha (10/14 Divisions and Jharkhand (2 Divisions) is
awaited.
Benefit: The proposed pipeline would ensure the evacuation of Paradip Refinery products and
uninterrupted supply to major parts of Orissa, Chhattisgarh and Jharkhand.

Brief Description: Project consists of laying of 1108 km long product pipeline with intermediate
pumping stations at Jatni and New Sambalpur and delivery stations at Jatni, Jharsuguda, Ranchi,
Raipur and Korba. The pipeline will be having a telescopic diameter of 18"/14"/12"/10" OD.

REVAMP OF FCC UNIT AT MATHURA

Project Cost: Rs. 1000.00 crore
Expected Commissioning: Commissioned in January, 2014.
Benefit: The project will improve reliability of the unit, increase LPG production consequently,
maximize value added propylene to be recovered from LPG stream through PRU revamp.
Brief Description: Project consists of Revamp of Reactor Regenerator Section, Third Stage
Separator (TSS) for reduction of particulate emission, modification in the Gas-Con Section and
the OSBL (outside battery limit), Revamp of existing Propylene Recovery Unit (PRU) and other
related facilities.

GRASSROOTS REFINERY PROJECT AT PARADIP (ORISSA)

Project Cost: Rs. 29,777.00 crore
Expected Commissioning: June, 2014-December, 2014
Benefit: The project will help in partially meeting the deficit in distillates viz. LPG, Naphtha,
MS, Jet/Kero, Diesel and other products, in the eastern part of the country. The complex will
generate intermediate petrochemicals feedstock.
Brief Description: A 15 MMTPA refinery is being constructed at Paradip in Orissa. The refinery
will have, apart from a Crude and Vacuum Distillation Unit, a Hydrocracking Unit, a Delayed
Coker Unit and other secondary processing facilities. This will be the most modern refinery in
India with a nil-residue production, and the products would meet stringent specifications.
IndianOil has taken over 3344 acres of land for the project and necessary infrastructure
development jobs prior to setting up of the main refinery are in progress.

AUGMENTATION OF PARADIP-HALDIA-BARAUNI CRUDE OIL PIPELINE

Project Cost: Rs. 586.00 crore

Expected Commissioning: August, 2015
Benefit: The project would enhance the existing capacity from 11.0 MMTPA to 15.2 MMTPA
Brief Description: The proposal envisages laying of 65 Km loopline and construction of 5 nos. of
60,000 KL tanks at Paradip and 1 tank of 40,000 KL capacity at Barauni. The project also
envisages construction of one additional pumping station and providing additional pumping units
at 3 locations.

ENNORE-TRICHY-MADURAI LPG PIPELINE

Project Cost: Rs. 711.00 crore
Expected Commissioning: 30 months after receipt of statutory clearances.
Benefit: The proposed pipeline would ensure a safe, cost-effective, environment-friendly and
uninterrupted transportation of LPG to the bottling plants at Chengalpet, Pondicherry, Trichy and
Madurai.
Brief Description: The proposal envisages laying of 10.75/8.625 OD, 615 km long dedicated
Ennore-Trichy-Madurai Pipeline of 0.9 MMTPA capacity for transportation of LPG from Ennore
LPG Import Terminal to the existing bottling plants of IOC at Chengalpet, Pondicherry, Trichy
and Madurai.

DE-BOTTLENECKING OF SALAYA-MATHURA CRUDE PIPELINE

Project Cost: Rs. 1584.00 crore
Expected Commissioning: 30 months after receipt of statutory clearances
Benefit: With the proposed de-bottlenecking/augmentation of SMPL, the refineries would be in a
position to process more crude oil.
Brief Description: The proposal is for enhancing the capacity of Salaya-Viramgam section from
21 MMTPA to 25.0 MMTPA, [Viramgam-Koyali section from 8.5 MMTPA to 9.0 MMTPA,

Viramgam-Chaksu section from 13.5 MMTPA to 16.5 MMTPA, Chaksu-Mathura section from
7.5 MMTPA to 9.2 MMTPA and Chaksu-Panipat section from 6 MMTPA to 7.3 MMTPA].

PARADIP-HALDIA-DURGAPUR LPG PIPELINE

Project Cost: Rs. 913.00 crore
Expected Commissioning: 30 months after receipt of statutory clearances
Benefit: The pipeline will facilitate cost-effective transportation of LPG from Paradip and Haldia
to the LPG bottling plants at Balasore, Budge Budge, Kalyani & Durgapur.
Brief Description: The proposal envisages laying a pipeline for transportation of LPG from
Paradip and Haldia to the LPG bottling plants at Balasore, Budge Budge, Kalyani & Durgapur.
Total length of the pipeline is estimated to be about 700 km.

Businesses

Refining

Born from the vision of achieving self-reliance in oil refining and marketing for the nation,
IndianOil has gathered a luminous legacy of more than 100 years of accumulated experiences in
all areas of petroleum refining by taking into its fold, the Digboi Refinery commissioned in
1901.

IndianOil controls 10 of Indias 22 refineries. The group refining capacity is 65.7 million metric
tonnes per annum (MMTPA) or 1.30 million barrels per day -the largest share among refining
companies in India. It accounts for 31% share of national refining capacity.

The strength of IndianOil springs from its experience of operating the largest number of
refineries in India and adapting to a variety of refining processes along the way. The basket of
technologies, which are in operation in IndianOil refineries include: Atmospheric/Vacuum

Distillation; Distillate FCC/Resid FCC; Hydrocracking; Catalytic Reforming, Hydrogen

Generation; Delayed Coking; Lube Processing Units; Visbreaking; Merox Treatment; HydroDesulphirisation of Kerosene&Gasoil streams; Sulphur recovery; Dewaxing, Wax Hydro
finishing; Coke Calcining, etc.

The Corporation has commissioned several grassroot refineries and modern process units.
Procedures for commissioning and start-up of individual units and the refinery have been well
laid out and enshrined in various customized operating manuals, which are continually updated.

IndianOil refineries have an ambitious growth plan with an outlay of about Rs. 55,000 crore for
capacity augmentation, de-bottlenecking, bottom upgradation and quality upgradation. Major
projects under implementation include a 15 MMTPA grassroots refinery at Paradip, Orissa,
Naphtha Cracker and Polymer Complex at Panipat, Panipat Refinery expansion from 12
MMTPA to 15 MMTPA, among others.

On the environment front, all IndianOil refineries fully comply with the statutory requirements.
Several Clean Development Mechanism projects have also been initiated. To address concerns
on safety at the work place, a number of steps were taken during the year, resulting in reduction
of the frequency of accidents.

Innovative strategies and knowledge-sharing are the tools available for converting challenges
into opportunities for sustained organisational growth. With strategies and plans for several
value-added projects in place, IndianOil refineries will continue to play a leading role in the
downstream hydrocarbon sector for meeting the rising energy needs of our country.
Refineries
Digboi Refinery (Upper Assam)

Guwahati Refinery (Assam)

Barauni Refinery

Gujarat Refinery

Haldia Refinery

Mathura Refinery

Panipat Refinery

Bongaigaon Refinery

Pipelines
Indian Oil Corporation Ltd. operates a network of 11,214 km long crude oil, petroleum product
and gas pipelines with a capacity of 77.258 million metric tonnes per annum of oil and 10
million metric standard cubic meter per day of gas. Cross-country pipelines are globally
recognised as the safest, cost-effective, energy-efficient and environment-friendly mode for
transportation of crude oil and petroleum products.

The operational throughput of pipelines was recorded at 74.20 million metric tonnes during
2013-14. The offshore terminals of IndianOil at Vadinar, Mundra and Paradip have handled 218
tankers including 128 VLCCs during the year. The multi-product pipelines successfully prepared
to transport Euro IV grade fuels from refineries to marketing centres maintaining the high quality
standards of products during transportation. Beginning with the first batch of Euro-IV MS grade
quality fuel to National Capital Region in January, 2010, Euro IV grade quality fuels have been
transported through the pipelines from refinery locations to the major metros for supply of these
environment friendly products to the consumers as per the new emission norms.

IndianOil completed and commissioned the 290-km long Chennai-Bangalore Pipeline to position
the petroleum products from Chennai Petroleum Corporations Manali refinery to Bangalore and
surrounding areas in a cost-effective manner. Crude oil feed for the expansion of Panipat refinery
to 15 million tonnes was arranged through the augmented Mundra-Panipat Pipeline. The
augmentation project was commissioned during the year at a cost of Rs. 165 crore against
approved cost of Rs. 205 crore.

Integrated crude oil handling facilities being provided at Paradip involves setting up of a second
and third Single Point Mooring (SPM) and concomitant sub-sea pipelines. Crude oil blending
application installed at Mundra has been an attractive solution for refineries with the ability to
blend different crude types to provide a consistent and optimal feedstock to refinery operations.
The online integrated crude oil blender facility is now being implemented at Vadinar crude oil
terminal to enable the maximization of yields of higher value products.

Implementation of Paradip-Sambalpur-Raipur-Ranchi Pipeline, branch pipeline from KoyaliSanganer Pipeline at Viramgam to Kandla will further strengthen the petroleum product delivery
in central and western India in the coming years.

Nearly 14 pipeline projects are under implementation at an approved cost of over Rs. 6,700
crore. Upon completion, these projects would result in additional length of over 3,600 km and
added capacity of 16 MMTPA. These include the 700 km Paradip-Haldia-Budge Budge-KalyaniDurgapur LPG Pipeline, 295 km Sanganer-Bijwasan Naphtha Pipeline, Augmentation of PHBPL
and five additional tanks at Paradip, 270 km branch pipeline from Patna to Motihari and
Baitalpur, 120 km Cauvery Basin Refinery to Trichy Pipeline and 400 km Ennore-TrichyPondicherry LPG Pipeline.
Marketing
Reaching out to a Billion Hearts
IndianOil has one of the largest petroleum marketing and distribution networks in Asia, with over
35,000 marketing touch points. Its ubiquitous petrol/diesel stations are located across different
terrains and regions of the Indian sub-continent. From the icy heights of the Himalayas to the
sun-soaked shores of Kerala, from Kutch on India's western tip to Kohima in the verdant North
East, IndianOil is truly 'in every heart, in every part'. IndianOil's vast marketing infrastructure of
petrol/diesel stations, Indane (LPG) distributorships, SERVOlubricants & greases outlets and
large volume consumer pumps are backed by bulk storage terminals and installations, inland
depots, aviation fuel stations, LPG bottling plants and lube blending plants amongst others. The
countrywide marketing operations are coordinated by 16 State Offices and over 100
decentralised administrative offices.

Several landmark surveys continue to rate IndianOil as the dominant energy brand in the country
and an enduring symbol for high quality petroleum products and services. The heritage and
iconic association that the brand invokes has been built over four decades of commitment to

uninterrupted supply line of petroleum products to every part of the country, and unique products
that cater not only to the functional requirements but also the aspirational needs of millions of
customers.

IndianOil has been adjudged India's No. 1 brand by UK-based Brand Finance, an independent
consultancy that deals with valuation of brands. It was also listed as India's 'Most Trusted Brand'
in the 'Gasoline' category in a Readers' Digest - AC Nielsen survey. In addition, IndianOil topped
The Hindu Businessline's "India's Most Valuable Brands" list. However, the value of the
IndianOil brand is not just limited to its commercial role as an energy provider but straddles the
entire value chain of gamut of exploration & production, refining, transportation & marketing,
petrochemicals & natural gas and downstream marketing operations abroad. IndianOil is a
national brand owned by over a billion Indians and that is a priceless value.
R&D Centre Technology Licensing
IndianOil has a sprawling world-class R&D Centre that is perhaps Asia's finest. This Centre is
India's foremost commercial centre of research excellence in the areas of lubricants, refinery
processes, pipeline transportation, alternative fuels fuel additives, engine testing, materials
sciences and environmental sciences. The Centre holds 304 active patents, including 162
international patents.
Located on a sprawling 65 acre campus in Faridabad on the outskirts of the National Capital,
IndianOil's R&D Centre plays a key role in supporting the business interests of the Corporation
by developing economical, environmentally and socially responsible technology solutions. With
over 4000 lubricant formulations, the SERVO product line is the hallmark of the vibrant and
ongoing research at the Centre. The alternative energy programs of IndianOil include Bioenergy,
Solar Hydrogen / HCNG, Synthetic fuels and Shale oil. The Centre is also focused on cutting
edge research in the areas of Nanotechnology, Petrochemicals and Polymers, Coal Gasification /
Liquidation, and Gas to Liquid.

Technologies Available for Licensing

INDIANOIL's TECHNOLOGICAL BASKET:

Lubricant Technology

Refining Technology
Indmax

 DHDT Food/ Polymer Grade Hexane

Needle Coke
INDAdept ATF HDT
Sweetening Green NMP Extraction
Delayed Coking Dist-Extra
Zeosom Indalin Octamax Indalin Plus
Catalysts

Petrochemicals

Nanotechnology

Fuels and Emission Research

Analytical Research

Biotechnology and Bio-Energy Research

Alternative Energy

Besides a wide spectrum of lubricant technology basket including flagship automotive and
industrial lubricants & greases, some of the in-house technologies and catalysts developed by
IndianOil include the Diesel Hydrotreater (DHDT) technology, Light Naphtha Isomerization
technology, INDMAX technology (for maximizing LP Gas yield), Oilivorous-S bio-remediation
technology (extended to marine applications too), Diesel Hydro DeSulphurisation (DHDS)
catalyst, a special IndiCat catalyst for Bharat Stage-IV compliant Diesel, IndVi catalyst for
improved distillate and FCC throughput, and adsorbent-based deep sulphurisation process for
Gasoline and Diesel streams.

Our Patent Portfolio (as on 31.08.2014)

Country wise Area wise
India-146

Lube Technology - 30

USA-65

Refining Technology - 174

Other Countries-96

Others - 103

Total- 307

Total - 307

Patents filed (since 1972) 499

Patent applications filed in 2012-13 52
Patent applications filed in 2013-14 54
Patent applications filed in 2014-15 (Till 31st August ) - 15

R&D Centre Technology Licensing

IndianOil has a sprawling world-class R&D Centre that is perhaps Asia's finest. This Centre is
India's foremost commercial centre of research excellence in the areas of lubricants, refinery
processes, pipeline transportation, alternative fuels fuel additives, engine testing, materials
sciences and environmental sciences. The Centre holds 304 active patents, including 162
international patents.
Located on a sprawling 65 acre campus in Faridabad on the outskirts of the National Capital,
IndianOil's R&D Centre plays a key role in supporting the business interests of the Corporation
by developing economical, environmentally and socially responsible technology solutions. With
over 4000 lubricant formulations, the SERVO product line is the hallmark of the vibrant and
ongoing research at the Centre. The alternative energy programs of IndianOil include Bioenergy,
Solar Hydrogen / HCNG, Synthetic fuels and Shale oil. The Centre is also focused on cutting
edge research in the areas of Nanotechnology, Petrochemicals and Polymers, Coal Gasification /
Liquidation, and Gas to Liquid.

INDIANOIL's TECHNOLOGICAL BASKET:

Lubricant Technology

Refining Technology
Indmax
DHDT Food/ Polymer Grade Hexane
Needle Coke

 INDAdept ATF HDT

Sweetening Green NMP Extraction
Delayed Coking Dist-Extra
Zeosom Indalin Octamax Indalin Plus
Catalysts

Petrochemicals

Nanotechnology

Fuels and Emission Research

Analytical Research

Biotechnology and Bio-Energy Research

Alternative Energy

Besides a wide spectrum of lubricant technology basket including flagship automotive and
industrial lubricants & greases, some of the in-house technologies and catalysts developed by
IndianOil include the Diesel Hydrotreater (DHDT) technology, Light Naphtha Isomerization
technology, INDMAX technology (for maximizing LP Gas yield), Oilivorous-S bio-remediation
technology (extended to marine applications too), Diesel Hydro DeSulphurisation (DHDS)
catalyst, a special IndiCat catalyst for Bharat Stage-IV compliant Diesel, IndVi catalyst for
improved distillate and FCC throughput, and adsorbent-based deep sulphurisation process for
Gasoline and Diesel streams.

Our Patent Portfolio (as on 31.08.2014)

Country wise Area wise
India-146

Lube Technology - 30

USA-65

Refining Technology - 174

Other Countries-96
Total- 307

Others - 103

Total - 307

 Patents filed (since 1972) 499

Patent applications filed in 2012-13 52
Patent applications filed in 2013-14 54
Patent applications filed in 2014-15 (Till 31st August ) 15
Petrochemicals
India is amongst the fastest growing petrochemicals markets in the world. Taking this into
consideration and to enhance its downstream integration, IndianOil is focusing on increasing its
presence in the domestic petrochemicals sector besides the overseas markets through systematic
expansion of customer base and innovative supply logistics.
Petrochemicals have been identified as a prime driver of future growth by IndianOil. The
Corporation is envisaging an investment of Rs 30,000 crore in the petrochemicals business in the
next few years. These projects will utilise product streams from the existing refineries of
IndianOil, thereby achieving better exploitation of the hydrocarbon value chain.
Beginning with a low-investment, high-value projects such as Methyl Tertiary Butyl Ether
(MTBE) and Butene-1 at Gujarat Refinery, Vadodara, IndianOil has set up a world-scale Linear
Alkyl Benzene (LAB) plant at Gujarat Refinery and an integrated Paraxylene/Purified
Terephthalic Acid (PX/PTA) plant at Panipat. A Naphtha Cracker complex with downstream
polymer units is also in operation at Panipat.
These initiatives are designed to catapult IndianOil among the top three petrochemicals players
in Southeast Asia in the long term.
In order to penetrate the petrochemicals market effectively, a separate Strategic Business Unit
(SBU) has been created in IndianOil for marketing of petrochemicals. This SBU has five
exclusive sub-groups, classified product wise (LAB, PTA, Polymers) and function wise
(Logistics & Exports), in addition to regional/field set-ups to offer reliable customer service. This
SBU has already established IndianOil's LAB business both in India and abroad. Today,
IndianOil is a major supplier to the key players in the detergent industry, both national and
international. Similarly, in PTA business, all major domestic customers are catered to by
IndianOil. A robust logistics model has been the key to IndianOil's success story and facilities
have been put in place for seamless product dispatches to customers by rail, road and sea.

Mega Plants:

Linear Alkyl Benzene (LAB) plant, Gujarat Refinery:

IndianOil made its big-ticket entry into petrochemicals with the commissioning of the country's
largest Linear Alkyl Benzene (LAB) plant at Gujarat Refinery in August 2004. It is also the
largest grassroots single train Kerosene-to-LAB unit in the world, with an installed capacity of
1,20,000 metric tonnes per annum (MTPA). Currently, two grades of LAB high molecular
weight and low molecular weight are being produced for manufacture of environment friendly
biodegradable detergents. The quality of the LAB produced here has found wide acceptance in
the domestic and overseas markets.

Built at a cost of Rs. 1,248 crore and commissioned in a record 24 months' time, the plant
produces superior quality LAB for manufacturing environment-friendly biodegradable
detergents. The key raw materials for the plant, catering to domestic as well as export market
requirements meeting the latest and most stringent quality standards, are Kerosene and Benzene
produced at Koyali Refinery.

The LAB unit at Gujarat Refinery achieved 102.8% capacity utilization during the year 20092010. LAB sales touched 126 TMT including export of 19 TMT to 19 countries during the year
2009-10.

Paraxylene/Purified Terephthalic Acid (PX/PTA), Panipat:

The most technologically advanced plant in the country, the PX/PTA plant marks IndianOil's
major step towards forward integration in the hydrocarbon value chain by manufacturing
Paraxylene (PX) from captive Naphtha and thereafter, converting it into Purified Terephthalic
Acid (PTA). The integrated Paraxylene/Purified Terephthallic Acid (PX/PTA) complex was built
at a cost of Rs. 5,104 crore within the Panipat Refinery in Haryana.

The PTA Plant is the single largest unit in India with a world-scale capacity of 5,53,000 MTPA,
achieving economy of scale. The process package for the PTA plant was prepared by erstwhile
M/s Dupont, UK (now M/s. Invista) and that of the Paraxylene Unit was prepared by M/s UOP,
USA. M/s EIL and M/s Toyo Engineering were the Project Management Consultants (PMC) for
executing the PTA and PX respectively.

The Paraxylene plant is designed to process 5,00,000 MTPA of heart-cut Naphtha to produce
about 3,60,000 MTPA of PX. Naphtha is sourced from IndianOil's Panipat and Mathura
refineries, for which Naphtha splitter units are set up at the respective refineries. The PTA unit
produces 5,53,000 MTPA of Purified Terephthalic Acid from Paraxylene.
Naphtha Cracker Plant, Panipat:
The world-class Naphtha Cracker at Panipat, built at a cost of Rs 14,400 crore, is the largest
operating cracker capacity in India.
The feed for the unit is sourced internally from IndianOil's Koyali, Panipat and Mathura
refineries. The Naphtha Cracker comprises of the following downstream units - Polypropylene
(capacity: 600,000 tonnes), High Density Polyethylene (HDPE) (dedicated capacity: 300,000
tonnes) and Linear Low Density Poly Ethylene (LLDPE) (350,000 tonnes Swing unit with
HDPE), Mono Ethylene Glycol(MEG) plant (capacity: 325,000 tonnes).
The cracker will produce over 800,000 tonnes per annum of ethylene, 600,000 tonnes per annum
of Propylene, 125,000 tonnes per annum of Benzene, and other products viz., LPG, Pyrolysis
Fuel Oil, components of Gasoline and Diesel.
The Polypropylene (PP) unit is designed to produce high quality and high value niche grades
including high speed Bi-axially Oriented Polypropylene (BOPP) (used for food packaging and
laminations), high clarity random co-polymers (used for food containers and thin walled
products) and super impact co-polymer grades (used for batteries, automobile parts, luggage and
heavy duty transport containers). Polyethylene is used for making injection moulded caps, heavy
duty crates, containers, bins, textile bobbins, luggage ware, thermoware, storage bins, pressure
pipes (for gas and water), small blow-moulded bottles, jerry cans, etc.
Natural Gas
Drawing on its vast experience and carefully nurtured skill sets, IndianOil has made successful
forays in diverse areas such as Natural Gas, Petrochemicals, Exploration & Production,
Renewable Energy, etc.
Over the years, Natural Gas has emerged as the 'fuel of choice' across the world. It is steadily
replacing traditional fossil fuels due to its environment friendly characteristics which help in
meeting the stipulated automobile emission norms. Natural Gas has significant cost advantages
over fuels such as Naphtha and commercial LPG. Demand for Natural Gas in India is primarily
driven by the fertiliser and power sectors, which account for almost two-third of the countrys
gas consumption.
IndianOil has co-promoted Petronet LNG Limited (PLL) for setting up LNG (Liquefied Natural
Gas) terminals at Dahej & Kochi. IndianOil has marketing rights for 30% quantity of the LNG
procured by PLL from RasGas on long term basis at Dahej besides long term contract at Kochi.
Demand for Natural gas in India is growing and cannot be met by the current indigenous

production. Hence, IndianOil is in the process of sourcing more quantities of LNG to meet the
increasing requirements.
Within the gas business, City Gas Distribution (CGD) is a rapidly growing segment. Green Gas
Ltd., IndianOil's joint venture with GAIL (India) Ltd., is already operational in Agra and
Lucknow in the state of Uttar Pradesh and is further expanding to cater to the increased demand
in various sectors. In an initiative to expand the CGD network, IndianOil has formed a
consortium with M/s Adani Gas Ltd. to develop CGD networks on pan India basis.
In Gas Transmission business, IndianOil owns and operates Dadri-Panipat Pipeline. IndianOil
has formed a consortium with GSPL and other OMCs to build & operate Gas pipelines across
the country.
In a major step to increase IndianOils presence in Natural Gas industry, Corporation is currently
implementing 5 MMTPA LNG import Terminal at Ennore near Chennai which is targeted for
completion during 2015-16.
IndianOil is in the process of procuring LNG from world market on long term as well as short
term basis for meeting the Internal Consumption at our own Refineries and for Ennore LNG
Terminal.
IndianOil has the capabilities to supply re-gassified LNG to customers presently located in the
Northern and Western regions of India. With the expansion of the pipeline network in Southern
region as well as other parts of the country, IndianOil can supply gas to customers located near
those pipelines. As a committed supplier, IndianOil is completely responsible for delivery of gas
to the customers premises. The transportation services of the company engaged in transportation
of gas are hired to ensure deliveries. This model is used world over wherein multiple gas
suppliers operate through one transportation system.
The LNG at Doorstep initiative involves making LNG available to the customers not
connected by gas pipeline. Gas is transported through a cryogenic system, stored in a cryogenic
holding tank at the target location and re-gassified on-site through vaporizers for use as fuel. The
entire operation being concealed eliminates the possibility of adulteration and pilferage.
Introduced in 2007, this initiative has been well received and is attracting more customers
located away from the pipelines. IndianOil has in-house capabilities in the manufacturing of
Cryogenic equipment at the State of Art facility at Nasik for the last three decades.
Major Highlights

Total sales (RLNG+LNG) of 3.219 MMT in 2013-14

R-LNG turnover grew by 37%.

IndianOil has recorded a growth of 18.1% in total LNG Sales over the last year.

IndianOil is expanding into City Gas Distribution.

IndianOil JV Green Gas Limited granted authorisation for City Gas distribution in Agra
and Lucknow

IndianOil - Adani consortium is the lowest bidder for Chandigarh & Allahabad in the second
round of bidding invited by PNGRB

IndianOil is expanding into Gas Transmission business.

IndianOil owns and operates Dadri-Panipat Pipeline,

IndianOil in consortium has won bids for the following pipelines for which LOIs have been
issued by PNGRB

Mallavaram Bhilwara Pipeline (30 MMSCMD),

Mehasana - Bhatinda Pipeline (30 MMSCMD),
Bhatinda Jammu - Srinagar Pipeline (15 MMSCMD)

The initiative of LNG at Door Step has been well established and LNG is being supplied to
number of customers not connected by pipeline safely and successfully.

Indian Oil is implementing 5 MMTPA Ennore LNG import terminal and it is targeted for
completion during 2015-16.

Initiatives
Sustainability
Towards A Better Tomorrow
Economic development alone is no longer viewed as a strategy for poverty reduction and well
being of society. It is recognised that a societys economic goals are intricately intertwined with
its social and environmental goals. This realisation is also the guiding force behind IndianOils
commitment to build a strong sustainable business that is firmly rooted in the community and
demonstrates concern for the environment.
Tripple Bottom Line
IndianOils foray into renewable energy is aimed not only towards diversification of its energy
portfolio but also for alleviating energy poverty and improving energy access at the base of the
pyramid in India. Efforts are being made to improve resource efficiency in operations, especially
for key resources like energy and water and adopt the 3-R (Reduce, Recycle and Reuse)
philosophy for all types of wastes towards prevention of pollution and disposal of wastes in line
with regulatory requirements or beyond industry best practices.

While IndianOils approach has been to reach energy to all in a sustainable manner, the
Renewable Energy & Sustainable Development group was created at the Corporate level in 2010
to lend focused attention to the environmental aspect of sustainable development. Every
proposed initiative/action has to satisfactorily answer the question How does it impact society at
large and the environment?
IndianOils environmental objective is to

Reduce its carbon footprint

Become water positive

Manage waste responsibly

Green auto fuels, energy efficient technologies, shifting equilibrium of market dynamics towards
rural communities besides tapping alternative energy sources are some of the steps that are in
progress in the Corporation. The significant milestones in the journey are:
Solar Energy (Grid): IndianOil, the only CPSE to have been selected amongst the 30 shortlisted
out of about 350 participating project developers, won the competitive bid to install a 5 MW
solar power project in Rajasthan under the Jawaharlal Nehru National Solar Mission Phase I
Batch I. The solar power project, was commissioned in January 2012.
Wind Energy: IndianOil has set up a 21 MW wind power project in Gujarat which has been
operational since Jan 2009. The project has been registered as a CDM project in May 2011. The
second wind power project of 48.3 MW in Andhra Pradesh is presently under implementation.
Nuclear Energy: IndianOil has set up a JV company with Nuclear Power Corporation of India
Ltd. to put up a 2 X 700 MW nuclear power plant at Rawatbhata, Rajasthan with Pressurised
Heavy Water Based Reactor (PHWR) technology . The project is scheduled to be completed by
2017.
Biofuels: IndianOil and Chhattisgarh Renewable Energy Development Authority (CREDA) have
formed a JV called the IndianOil-CREDA Biofuels Ltd. and undertaken nearly 6000 ha
plantations of Jatropha curcas in different districts of Chhattisgarh. In the year 2009, a pilot
Jatropha plantation project on revenue wasteland in Jhabua district of Madhya Pradesh was taken
up and about 300 ha has been planted. The projects at Chhattisgarh and Madhya Pradesh have
generated more than 3.5 lakh mandays of rural employment.
The IndianOil-Ruchi Biofuels LLP has been formed with Ruchi Soya Industries Ltd. under the
P4 model (Public-Private-Panchayat Partnership) to set up Biodiesel value chain with MNREGS
funding for Jatropha curcas plantation in Uttar Pradesh. The LLP has completed about 1700 Ha
of plantation in five districts of UP.
Other initiatives include -

Retail Outlet solarisation: Solar Photovoltaic systems are being installed at retail outlets to
minimize the use of diesel generators for dispensing units and lighting loads, thereby reducing
carbon emissions.
Ecological Footprinting : An as is exercise is currently on to assess the ecological footprint of
IndianOils operations in terms of carbon emissions, water use and waste generation.
Carbon Neutrality: IndianOil is conscious of its carbon footprints and constantly endeavours to
make all its major events/workshops/seminars/conferences carbon neutral.
Rainwater Harvesting: Keeping in view the fact that water is an invaluable resource, IndianOil
has been taking up rainwater harvesting projects at several of its locations.
Eco-friendly utilization of organic waste: In order to dispose of kitchen/horticultural organic
waste in an environmentally-friendly manner, the use of Organic Waste Converters is being
promoted at locations.
Solar lanterns: With over 50% of Indias population not having access to electricity, IndianOil is
striving to provide basic energy solutions to the base of the pyramid by distributing solar
lanterns through its extensive retail network and Kisan Sewa Kendras spread across the country.
More than 30,000 Solar lanterns have been sold during 2010-11.
Awareness Generation programmes: With a view to ingrain sustainability in the DNA of every
employee of the Corporation, regular workshops and training programmes are organised to
generate awareness about sustainability issues.
Integrity Pact
IndianOil believes in total transparency, integrity and accountability in its functioning. It values
its business relationships with its numerous domestic & international contractors and vendors of
goods & services, and is committed to dealing with them in a fair and transparent manner by
maintaining the highest ethical standards in its transactions with them.
IndianOil has entered into a Memorandum of Understanding (MoU) with Transparency
International India (TII) in January 2008, for implementing an Integrity Pact Programme focused
on enhancing transparency in its business transactions, contracts and procurement processes.
Under the MoU, IndianOil is committed to implementing the Integrity Pact in all its major
procurement and work contract activities. Four Independent External Monitors nominated by TII
in consultation with the Central Vigilance Commission (CVC) shall monitor the activities. The
Integrity Pact would strengthen established systems and procedures by creating trust and would
have the full support of the Central Vigilance Commission.
Transparency International India, launched in 1997, is the Indian Chapter of Berlin-based
Transparency International, which has presence in 93 countries. The Integrity Pact Programme
was launched in the mid-90s by TI to create 'islands of Integrity' through a voluntary contract

between the buyer and the seller to eliminate unfair practices. It establishes mutual contractual
rights and obligations and brings transparency and enhances the credibility of the organizations.
IndianOil Scholarships
Every year, IndianOil supports the budding generation for their excellence in academics and
sports with a special emphasis on spreading the light of education among meritorious and
deserving students from economically and socially deprived sections of society and also to
promising young players with a view to encourage talent. For this, we have the IndianOil
Scholarship Scheme which includes the Academic and Sports Scholarships.
IndianOil Academic Scholarships
IndianOil Academic Scholarships is for students of 10+/ITI, Engineering, MBBS & MBA
Courses. The students are selected on merit-cum-means basis, giving special encouragement to
girls & persons with disabilities.
IndianOil Sports Scholarships
IndianOil Sports Scholarships supports promising young players in Athletics, Badminton, Chess,
Cricket, Golf, Hockey, Table Tennis, Tennis, Billiards and Snooker and other games.
Environment
IndianOils Green Agenda
As an active partner of the Global Compact Programme of the United Nations, IndianOil is fully
Focused on sustainable development. As a dominant player, the Corporation recognises
protection of environment as a core commitment of its business.
As part of this commitment, all operating units and installations of IndianOil have a
comprehensive safety, health & environment management system in place. The facilities are
periodically reviewed and upgraded from time to time for better performance.

All IndianOil refineries fully comply with the prescribed environmental standards and
incorporate state-of-the-art effluent treatment technologies. Sustained efforts are being made
to further improve the standards by introducing new state-of-the-art technologies further
improve the existing standards and facilities.

The environment management systems of all IndianOil refineries, pipeline Installations and
major marketing installations/terminals are certified to ISO-14001 standards.

All IndianOil refineries are accredited for Occupational Health&Safety Assessment Series
(OHSAS-18001). All refineries are also rated under International Safety Rating System
(ISRS). Panipat and Gujarat Refineries are rated Level 9 in the scale of 1 to 10.

All refineries have been provided with full-fledged effluent treatment plants consisting of
physical, chemical, biological&tertiary treatment facilities. Oilivorous-S&Oilivorous-A
technologies are being used for the treatment of oily sludge and acid tar respectively. The
treated effluent is far superior to the stipulated MINAS quality and quantum standards.
Treated effluent is being reused to the extent of 65-70% in the refinery units. Panipat
Refinery continues to maintain zero discharge since commissioning in 1998.

IndianOil refineries have adopted various measures for control of gaseous emissions. These
include use of low-sulphur fuel oil, desulphurisation of refinery fuel gas, tall stacks for better
dispersion of flue gases, advanced process control systems; and energy conservation
measures to reduce fuel consumption.

The sulphur dioxide emissions at IndianOil Refineries are well below the limits prescribed by
the Ministry of Environment&Forests and State Pollution Control Boards. Ambient air
monitoring stations with automatic continuous monitoring instruments are provided at all the
refineries. In particular, Mathura Refinery has set up three ambient air quality-monitoring
stations between the refinery and the city of Agra and a fourth one at Bharatpur. Utmost care
is taken to minimise the impact of refinery operations on the air quality of the surrounding
areas so that the ambient air quality remains within the stipulated limits prescribed for
sensitive areas.

Most IndianOil refineries have commissioned secondary processing units for improving fuel
quality and reducing emissions. Some of the recent commissioning include Hydrogen unit
and Diesel Hydrotreater unit at Mathura refinery and Motor Spirit Quality projects at
Mathura and Haldia refineries. Sulphur recovery units have been installed at all the
refineries.

Green Initiatives

Low Sulphur (0.5%) Diesel was introduced in metros from April 1996.

Extra-low Sulphur (0.25%) Diesel was introduced in the eco-sensitive Taj Trapezium area
from September 1996, in Delhi from October 1997, and across the country from 1st January
2000.

Diesel with 0.05% sulphur content was introduced in the metros in 2001.

Unleaded Motor Sprit (petrol or Gasoline) was made available all over the country since
February 1, 2000.

Green fuels (petrol and diesel) conforming to Euro-III emission norms have already been
introduced in 13 cities/states; the rest of the country is getting BS-II fuels.

IndianOil is fully geared to meet the target of reaching EURO-III compliant fuels to all parts
of the country by the year 2010; major cities will upgrade to Euro-IV compliant fuels by that
time.

IndianOil has invested about Rs. 7,000 crore so far in green fuel projects at its refineries;
ongoing projects account for a further Rs. 5,000 crore.

Motor Spirit Quality Improvement Unit commissioned at Mathura Refinery; similar units are
coming up at three more refineries.

Diesel quality improvement facilities in place at all seven IndianOil refineries, several more
green fuel projects are under implementation or on the anvil.

The R&D Centre of IndianOil is engaged in the formulations of eco-friendly biodegradable

lube formulations.

The Centre has been certified under ISO-14000:1996 for environment management systems.

Corporate Social Responsibility

At IndianOil, corporate social responsibility (CSR) has been the cornerstone of success right
from inception in the year 1964. The Corporations objectives in this key performance area are
enshrined in its Mission statement: "to help enrich the quality of life of the community and
preserve ecological balance and heritage through a strong environment conscience." which
succinctly portrays the commitment of the Corporation to its Corporate Social Responsibility
(CSR). CSR and working with the communities has been the cornerstone of success for
IndianOil right from inception. The three thrust areas of the Corporations CSR initiatives are
Clean Drinking Water, Health & Medical Care and Expansion of Education. CSR projects
are mostly undertaken in the vicinity of IndianOils installations or establishments for improving
the quality of life of the community, which include marginalised groups viz., SCs, STs, OBCs,
etc. IndianOils annual CSR budget has gradually increased from 0.5% of previous years net
profit in 1991 to 2% of previous years retained profit effective 2009.
We at IndianOil have defined a set of core values for ourselves Care, Innovation, Passion and
Trust to guide us in all we do. We take pride in being able to claim almost all our countrymen
as our customers. Thats why, we coined the phrase, IndianOil India Inspired", in our
corporate campaigns. Public corporations like IndianOil are essentially organs of society
deploying significant public resources. We, therefore, are aware of the need to work beyond
financial considerations and put in that little extra to ensure that we are perceived not just as
corporate behemoths that exist for profits, but as wholesome entities created for the good of the
society and for improving the quality of life of the communities we serve.
As a constructive partner in the communities in which it operates, IndianOil has been taking
concrete action to realise its social responsibility objectives, thereby building value for its
shareholders and customers. The Corporation respects human rights, values its employees, and

invests in innovative technologies and solutions for sustainable energy flow and economic
growth. In the past five decades, IndianOil has supported innumerable social and community
initiatives in India. Touching the lives of millions of people positively by supporting
environmental and health-care projects and social, cultural and educational programmes.
Besides focusing primarily on the welfare of economically and socially deprived sections of
society, IndianOil also aims at developing techno-economically viable and environment-friendly
products & services for the benefit of millions of its consumers, while at the same time ensuring
the highest standards of safety and environment.
Sharing Profits
Every year, IndianOil sets aside a fixed portion of its profits for spreading smiles in millions of
lives across the country through a comprehensive community welfare and development
programme. About one-fourth of the community development funds are spent on the welfare of
Scheduled Caste and Scheduled Tribe beneficiaries.
IndianOil has a concerted social responsibility programme to partner communities in health,
family welfare, education, environment protection, providing potable water, sanitation, and
empowerment of women and other marginalised groups. IndianOil has always been in the
forefront in times of national emergencies. IndianOil People have time and again rallied to help
victims of natural calamities, maintaining uninterrupted supply of petroleum products and
contributing to relief and rehabilitation measures in cash and kind.
IndianOils community-focused initiatives include allotment of petrol/diesel station dealerships
and LPG distributorships to beneficiaries from among Scheduled Castes, Scheduled Tribes,
physically handicapped, ex-servicemen, war widows, etc. The Corporation has also unveiled
kisan seva kendras as small-format retail outlets to reach quality products and services to people
in the rural areas.
LPG Schemes

Provision of Common LPG Kitchen facilities in villages

Release of one-time grant to Below Poverty Line (BPL) families in the rural areas for release
of new LPG connection under Rajiv Gandhi Gramin LPG Vitarak Yojana(RGGLV Yojana)

IndianOil Foundation:
IndianOil Foundation, a non-profit Trust, was formed in the year 2000 with an initial corpus of
Rs 25 crore and a recurring annual contribution of Rs 10 crore to protect, preserve and promote
national heritage monuments in collaboration with the Archaeological Survey of India (ASI) and
National Culture Fund (NCF) of the Government of India. In the first phase, the following sites
have been identified for developing tourist friendly facilities in the monument complex:

Konark Sun Temple, Odisha in Eastern Zone

Vaishali, Bihar in Eastern Zone

Kanheri Caves, Maharashtra in Western Zone

Khajuraho, Madhya Pradesh in Central Zone

Warangal Fort, Andhra Pradesh in Southern Zone

The projects for developing tourist friendly facilities at the above sites are in various stages of
planning/execution.
The Corporation also supports a variety of endeavours in arts, culture, music and dance, apart
from organising programmes on its own under the banners of IndianOil Art Exhibition, IndianOil
Sangeet Sabha and IndianOil Kavi Sammelan.
Community Development:
The Community Development Programme adopts a multi-disciplinary approach incorporating
health, family welfare, education, drinking water and sanitation, empowerment of women and
other marginalized groups in the vicinity of our major installations. While utilising the
Community Development Funds, more emphasis is laid on the projects for providing Clean
Drinking Water, Health & Medical Care and Education.

The activities undertaken under the above three thrust areas are as under:

Providing Clean Drinking Water: Installation of hand pumps/bore well/tube

wells/submersible pumps, construction of elevated water tanks, providing water tap
connection, rainwater harvesting projects/kits, aquaguard water purifiers/water coolers to
schools/community center etc.
Health & Medical Care: Organising Medical/Health Camps on Family Planning,
Immunization, AIDS awareness, Pulse Polio, Eye, Blood Donation, Pre and Post-natal Care,
Homeopathic Medicine etc., distribution of free condoms, providing anti-mosquito fogging
treatment, toilets, medicines to primary health centres, mosquito nets, ambulances to Medical
Centres/Hospitals/NGOs, hearing aids/wheel chairs to physically challenged, financial
assistance to hospitals, medical equipments etc.
Besides the above, IndianOil also runs and maintains the following for the benefit of the local
community:
Swarna Jayanti Samudaik Hospital, Raunchi Bangar, Mathura: IndianOils 50-bed Swarna
Jayanti Samudaik Hospital (Village: Raunchi Bangar, Mathura, Uttar Pradesh) was
established in 1999 to provide medical assistance to residents of nearby areas. This hospital
also operates two mobile dispensaries to provide primary medical care in the nearby villages

of Mathura Refinery. The hospital provides free treatment to the destitute and offers
subsidized treatment to others. It has facilities viz. OPD, in-patient department for general
medicine and surgery, emergency services, physiotherapy, trauma centre, ICU, burns center,
diagnostic services, blood bank, etc. Out of 50-beds, 10 beds are designated for providing
free treatment to the destitute. Annually, about 55,000 patients are treated in OPD and 3500
are treated as in-patients.
Assam Oil Division, Digboi: IndianOils 200-bed Assam Oil Division Hospital at Digboi,
which was established in 1906, caters to a population of about two lakhs with catchment area
extending to Arunachal Pradesh and nearby areas of the North East. This multi specialty
tertiary care hospital has a 24-hours emergency centre, well equipped operation theatres, a
burn unit, diagnostic services, telemedicine centre, substance abuse and treatment centre,
blood bank, medical stores, morgue, etc. This hospital is recognized by the Medical Council
of India for compulsory rotating internship and resident housemanship by National Board of
Examinations for Diploma of National Board in Medicine and by Govt. of Assam for
Radiographer and Laboratory Technician training. It offers specialized care and treatment at
very nominal rates. This hospital also organizes free health camps of general and specialized
nature as a part of community outreach services. Annually, this hospital checks about 1 lakh
patients in OPD, 4000 patients for indoor admissions and conducts operative procedures on
2000 patients.
Assam Oil School of Nursing, Digboi:Assam Oil School of Nursing, Digboi was established
in 1986. It offers professional nursing/midwifery courses to unemployed girls of the North
East. The school offers 4 year Diploma in General Nursing and Midwifery. 20 girls are
selected on merit every year through a written test. The students are paid monthly stipend and
uniform and free accommodations are also provided. IndianOil also provides facilities viz.
free medical treatment, routine and special care, immunization, health record maintenance,
separate sick room and sick leave to the students. Till March 2013, 316 students have
successfully completed the course and the placement record is 100%. IndianOil won the 2nd
prize under the category PRSI National Award (CSR) instituted by Public Relations Society
of India (PRSI) in September, 2012 for this project.
IndianOil (AOD) Industrial Training Centre, Digboi: Industrial Training Centre at IndianOil
(AOD)-Digboi, under the aegis of National Council for Vocational Training (NCVT), offers
68 seats in various Industrial Trade disciplines. It offers a 3-year fresher trade course and
specialization in fitter, electrician, turner, mechanic jobs. After completion of training,
students become eligible to appear in All India Trade Test conducted by NCVT. On
successful completion, students are awarded National Trade Certificate in the respective
trades by NCVT. IndianOil also assists students for placement in many Public & Private
sector organizations. Since inception, 1126 students have successfully completed various
courses at this centre and have been absorbed in various Public & Private sector
organizations.
IndianOil Sachal Swasthya Seva (Moblie Medical Units): In January 2012, IndianOil
launched a primary mobile health care scheme titled IndianOil Sachal Swasthya Seva for

operating Mobile Medical Units(MMUs), linked to rural petrol pumps (called Kisan Seva
Kendras or KSK) of IndianOil. In the pilot project, 52 MMUs have been launched in Andhra
Pradesh and Uttar Pradesh covering 681 villages in 13 districts. Each MMU, with a 4member team comprising a registered qualified Doctor, a pharmacist, a driver and a
community mobilizer visits villages on a weekly basis. Patients are provided medical
services and medicines free of cost. The MMUs are also used for conducting health
awareness camps on Family Planning, Health & Hygiene, HIV/AIDS, etc. The Doctors also
refer patients to nearby hospitals, as and when required. During the year, 12 MMUs were
launched in Uttar Pradesh and 21 MMUs in Andhra Pradesh. Till March 2013, about 11 lakh
patients have been treated by 52 MMUs in AP & UP. The Institute for Public Enterprises,
Hyderabad has awarded IndianOil with Subir Raha Centre for Corporate Governance award
during Dec. 2012 for health related CSR initiatives.
MOC With TATA Institute of Social Science, Mumbai: A Memorandum of Cooperation
(MoC) was signed between IndianOil and Tata Institute of Social Science (TISS) to conduct
Baseline Survey in about 280 villages in the vicinity of 40 units/locations of IndianOil across
21 states for Impact Assessment of various CSR projects and other CSR activities. The MoC
will be valid for 24 months.
Expansion of Education: Providing financial assistance to schools for
construction/renovation/repair of hostels, school buildings, classrooms etc., computers to
schools, books, furniture, laboratory equipment, awards to meritorious students, scholarships
to poor students, adult literacy programme, delivery vans for distribution of mid-day meals to
Govt. School children, sponsoring/organizing rural sports/games, sports meets/events,
supporting education and research activities etc.

IndianOil Scholarship Schemes:

IndianOil Educational Scholarship Schemes: IndianOil Education Scholarship Scheme,

started in the year 1985 with 50 scholarships, has expanded to 2600 scholarships, which are
awarded on merit-cum-means basis to support talent among the deserving students belonging
to families with less than Rs 1 lakh gross annual family income. 50% scholarships are
reserved for SC/ST/OBC students, 25% for girl students and 10% for Persons with
Disabilities (PWD) in each category/ sub-category. While 600 scholarships are awarded for
pursing professional courses like Engineering, MBBS and MBA, 2000 scholarships are
awarded to students pursuing 10+/ITI courses.
"IndianOil Scholarships Scheme" for Graduate and Post-Graduate students: Under
the scheme total 600 scholarships (300 for Engineering, 200 for MBBS and 100 for MBA)
are awarded every year @Rs.3000/- per month for all the four years for Engineering and
Medical Courses and two years for Business Administration/Management courses.
IndianOil Merit Scholarships Scheme for 10+/ITI studies: Under the scheme total
2000 scholarships are awarded to students pursuing 10+ courses/ITI every year @ Rs.1000/per month for two years. 400 scholarships out of 2000 are allocated to deserving students
from the North Eastern states, Andaman & Nicobar Islands along with Jammu & Kashmir.

IndianOil Sports Scholarship Scheme: IndianOil introduced a Sports Scholarship Scheme

in the year 2006-07 for promising young sports persons representing State in team games and
National ranking in others. At present,150 scholarships are awarded in 19 games/sports fields
for junior players. In addition, cost of kit items, assistance towards travel, lodging etc. is also
provided.

National Causes and Natural Calamities:

IndianOil responds proactively to provide aid and relief to the victims of any natural calamities
like floods, tsunami, earthquake, cyclones etc. IndianOil also contributes for national causes in
the benefit of the nation like setting up of educational institutions of national importance like the
Rajiv Gandhi Institute of Petroleum Technology to promoting a cause like National Childrens
Fund, Jansankhya Sthirtha Kosh etc.
Environment
As part of its environment-protection initiatives, IndianOil has invested close to Rs. 7,000 crore
in state-of-the-art technologies at its refineries for production of green fuels meeting global
standards. To further reduce dependence on precious petroleum products and secure the nations
energy security, the Corporation is now in the process of commercialising various options in
alternative fuels such as ethanol-blended petrol, biodiesel, and Hydrogen and Hydrogen-CNG.
With safety, health and environment protection high on its corporate agenda, IndianOil is
committed to conducting business with a strong environment conscience, so as to ensure
sustainable development, safe work places and enrichment of the quality of life of its employees,
customers and the community. IndianOil is also committed to the Global Compact Programme of
the United Nations and endeavours to abide by the 10 principles of the programme, some of
which are already part of the Corporations Vision and Mission statements. It is the firm resolve
of IndianOil People to move beyond business, touch every heart and fuel a billion dreams.
Global Compact Initiative
Sustainability Reporting
IndianOil perceives sustainable growth as an opportunity to enhance its business processes and
practices, enabling it to positively impact its entire scope of business. The Corporations values
drive the belief that responsible businesses can be profitable, leading to investments in the
technologies & products and new energy infrastructure that will help shape the low carbon
future.
We see sustainable business practices as a defining element of competitiveness to maintain the
Corporations status, equity and standing, both in the market and in the society in the coming
decades. Our attention is on what we produce; how we buy and sell; how we affect the
environment; how we recruit, train and develop our own people, how we invest in the
community and respect the rights of people. IndianOil endeavors to develop its group businesses

to deliver long-term strategic benefit and shareholder value by maximising synergies that
sustainable development provides.
Our societal obligations stood out even in our formative years, while we supported the mission of
the defence forces to preserve the integrity of the nation, kept the home fires burning in rural
India, fuelled major transport undertakings and worked on being a `national trust for economic
prosperity. The same obligations continue with renewed vigour, as we strive year after year, to
grow our business to meet the Nation's energy needs, and at the same time increase stakeholder
value, exploring the prospect of alternative fuels and engaging people for optimum utilization of
energy.
The Sustainability Report 2008-09 showcases the significant economic, environmental and social
factors that impact the way IndianOil does business. This report attempts to throw light on the
dynamic business scenario and challenges faced by the Corporation. You may visit the corporate
website www.iocl.com to peruse IndianOils Annual Report for the year 2008-09. This report is
being tabled to take along our stakeholders on the relentless journey of IndianOil to bring in an
optimisation process that takes into account all significant economic, environmental and social
issues.