Professional Documents
Culture Documents
Participation
Employee Involvement
Rationale
Communicative involvement:
information provision/
downward communication
To provide information;
uniform messages; to be
educative or re-educative
Communicative involvement:
problem-solving involvement
and upward, two-way
communication
Communicative involvement:
consultation
To be re-educative; providing
greater levels of motivation
and satisfaction; empowering
Financial involvement
To be re-educative; providing
incentives and promoting
effort
Outcomes of Employee
Involvement
Information sharing
Notice board, email circulation
The degree of information disclosure vs employee involvement
Informed = involved ?
Information hold back
Two way communication
Consultation
Next step up the employee involvement escalator
Employees are asked either directly or through representative
to express views
Quality circles
Originated from Japan
Small group of people meet regularly to generate ideas
News sheets
In-house journals or e-electronic form
Limited form
Attitude surveys
Employee engagement (physically and mentally attached)
Major problems : issues not properly addressed
Suggestion schemes
Formal bottom up communication employed by
organisation
Encourage staff to make suggestion
Team briefing
Authoritative information
Information gears to achievement of production targets
Overcoming Involvement
Challenges
Cultural Differences
Better in collectivist and low power distance cultures
Management Resistance
Educate/train managers to become facilitators
Employee and Union Resistance
Concerns about increased stress, giving up union
rights, and union power
Solution is trust and involvement