Philippine National Police

VISION:..." HIGHLY CAPABLE, EFFECTIVE AND CREDIBLE POLICE SERVICE"

Sequence of Presentation
1. Learning Objectives
2. Developing a Charter Statement
Identity
Vision
Mandate
Mission
Philosophy
Core Values
Strategy Map or Roadmap
Customer Analysis
Value Chain
Strategic Shifts
Process Excellence
Learning and Growth
Resource Management

Sequence of Presentation
3. The PNP Charter Statement
Identity PNP Logo
Vision
Mandate RA 6975, RA 8551 and RA 9708
Mission
Philosophy
Core Values
Strategy Map or Roadmap
4 Perspectives
Community
Process Excellence
Learning and Growth
Resource Management

Learning Objectives
1.

To familiarize the students with the elements/components of a Charter

Statement;

2.

To provide basic definition of terms in order to have a grasp of the

elements/components of a Charter Statement;

3.

To guide the students in the processes involved in the formulation of

value chain, conduct of customer analysis and formulation of
strategic objectives through the strategic shifts; and

4.

To provide deeper understanding and appreciation on the PNP

P.A.T.R.O.L. PLAN Roadmap.

CHARTER CCC
STATEMENT
IDENTITY

VISION

MANDATE

MISSION

PHILOSOPHY
Core VALUES

CORE VALUES

Distinct and unique personality

Identity

It can be a:
name
logo
seal
initials
brand

 Desired future state

Ambitious but realistic
VISION

Time-bound
A dream we intend to realize
within a given timetable
Inspirational vs. Direct
Changes once it is realized

BHAG Big, Hairy, Audacious

Goal

 Source of Authority
MANDATE

Decree, law or directive

Embodies the mission of the

unit/office/organization

 Purpose in life
MISSION

Reason for existence

Embodied in the law or
directive that established the
unit/office/organization
Points us to the direction where
we should lead our lives

The positive difference we wish

to make in the world
Forever pursued

 Way of life
PHILOSOPHY

Statement of what we stand

for in life

 Life giving ideals and principles

VALUES

Moral compass
Bedrock of ones character
Non-negotiable!

Values

what we stand for

Mission
why we exist

Vision
what we aspire
to become,
achieve, create

VISION:..." HIGHLY CAPABLE, EFFECTIVE AND CREDIBLE POLICE SERVICE"

Values & Mission

timeless
forever pursued
lofty, abstract
discovered

Vision
time-bound
achievable

concrete, vivid
crafted

VISION:..." HIGHLY CAPABLE, EFFECTIVE AND CREDIBLE POLICE SERVICE"

STRATEGY MAP is the logical representation of what the

organization will do in every perspective to fulfill its mission
and attain its vision.

The STRATEGY MAP contains 4 PERSPECTIVES in the sample

shown. (1) Community, (2) Process Excellence, (3) Learning and
Growth, and (4) Resource Management

OBJECTIVES formulated in the Strategic Shifts are

copied inside the boxes in the Strategy Map

CustomerOUTCOME
Analysis
STRATEGIC
Who are our customers and what are their needs
and expectations?
Primary Customer

Who are the main beneficiaries of our

services?

Other Customers

Who are the indirect beneficiaries of the

services we provide?

Major

Deliverables

OUTCOME /

Customer Value
Proposition
(CVP)

What are the major goods and services we

are mandated to provide our customers?
What benefits do we get from your services?
Why should we patronize your services?
What is most worthwhile to keep in mind about
your services?

VISION:..." HIGHLY CAPABLE, EFFECTIVE AND CREDIBLE POLICE SERVICE"

Customer Analysis

The PGS provides the template to identify primary (the

main beneficiaries of the services we provided) and
secondary (the indirect beneficiaries of the services we
provided) customers, the specific goods and services
that we need to deliver (major deliverables) and the
outcome or value proposition resulting from the timely
and effective delivery of services/goods.

PNP VALUE CHAIN

Policy
Development

LOIs
Memo Circular
Letter
Directives
IMPLANs

Administrative
Functions

Human Resource
Development
(Recruitment,
Training,
Placement,
Promotion,
Retirement)
Values and Spiritual
Formation
Logistics and
Financial
Management
Facilities Security
and Maintenance
Legal Supports
ICT Management
Health Services

Operational
Functions

Law Enforcement
Investigation and
Detective
Management
Forensic Services
Internal Security
Operations
Community Relations
Road Safety and
Security
Maritime Security
Aviation Security

Support Roles

Disaster
Management
Special Laws
Enforcement
Election Law
Enforcement
Regulatory
Functions

VISION:..." HIGHLY CAPABLE, EFFECTIVE

AND CREDIBLE POLICE SERVICE"

Strategic Shift

PGS shall provide breakthroughs and as such we must be

able to identify our current situation, the existing
resources we have, the current competencies and skills
of our human resources and the existing policies,
systems and police procedures; and then define the
strategic shift that we need to undertake that will attain
our objective resulting to transformative results. This we
need to do the process of identifying strategic shifts in all
the four (4) perspectives of Resource Management,
Learning and Growth, Process Excellence and
Community as our basis in developing specific
objectives.

PROCESS EXCELLENCE

How do we improve our core processes to

attain our strategic outcomes?
Value Policy
System and
Infrastructure
Data Integration
Development
Chain Development
Strategic Shifts

Fromm To

Objectives

Strategic Shift on Process Excellence

For process excellence perspective, we need to identify

strategic shift to improve our core processes or tasks in
order to attain our strategic outcomes. We should do
this giving due consideration to the value chain with
emphasis on those that are considered will add value.

LEARNING & GROWTH

How do we equip our unit with the needed
competencies, values & technologies to support our
process excellence?

Strategic Shift

from to
Human
Capital

Organization

Capital (LCAT)

Information
Capital

(LCAT Leadership, Culture, Alignment, Teamwork)

VISION:..." HIGHLY
CAPABLE, EFFECTIVE
AND CREDIBLE POLICE

Objectives

Strategic Shift on Learning and Growth

For learning and growth perspective, we consider three

factors: Human Capital, Organizational Capital and
Information Capital in determining how we equip our
units/offices with the needed competencies, values and
technologies to support our process improvement. In
particular for organization capital, we need to look at the
leadership by exerting efforts to ensure availability of a
cadre of leaders at all levels; for culture we must
develop the awareness and internalization of the
mission, vision and core values needed to execute the
strategy;

Strategic Shift on Learning and Growth

For alignment, we must ensure the alignment of goals

and incentives with the strategy at all levels of the
organization; and, for teamwork, we must ensure the
sharing of knowledge and staff assets with strategic
potential. For information capital, we must ensure
provision of available portfolio of information technology
(IT) applications and systems required by the strategy.

RESOURCE MANAGEMENT

How should we manage and allocate our

resources for maximum impact?
Strategic Shift

from to

VISION:..." HIGHLY
CAPABLE, EFFECTIVE
AND CREDIBLE POLICE

Objectives

Strategic Shift on Resource Management

On resource management, considering our limited

resources, consideration must be given on how we
manage and rationalize allocation of our available
financial and logistical resources for maximum impact.

VISION
Imploring the aid of the Almighty, by 2030, We shall be a highly capable, effective and credible
police service working in partnership with a responsive community towards the attainment of a
safer place to live, work, and do business.
Highly Capable, Effective and Credible Police Service by 2030

MANDATE
Republic Act 6975 as
amended by RA 8551 and
further amended by
RA 9708

A safer place to live, work and do

business

MISSION
Enforce the law, prevent and
control crimes, maintain
peace and order, and ensure
public safety and internal
security with the active
support of the community.

PHILOSOPHY
Service, Honor and Justice

CORE VALUES
Maka Diyos
Makabayan
Makatao
Makakalikasan

Improve crime
prevention and
solution

Improve community safety awareness

through community-oriented and human
rights-based policing

Develop Competent, Motivated,

Values-oriented and Disciplined
Police Personnel

Develop a responsive and

Highly Professional Police

Organization

Optimize use of financial and logistical resources

The PNP CHARTER STATEMENT

The PNP Charter Statement highlights its vision of, Imploring the aid of
the Almighty, by 2030, We shall be a highly capable, effective and credible
police service working in partnership with a responsive community
towards the attainment of a safer place to live work and do business.
The PNP vision statement is in line with its mission and mandate provide
by successive laws/RAs 6975, 8551 and 9708, which are: To enforce the
law, prevent and control crimes, maintain peace and order, and ensure
public safety and security with the active support of the community.
Highlighted in both its vision and mission statements, the active support of
the community/stakeholders.
The PNP Charter Statement also identified its Core Values that serves as its
moral compass that guides every undertaking which are: Maka-Diyos,
Maka-Bayan, Maka-Tao and Maka- Kalikasan.

The PNP STRATEGY MAP or ROADMAP

The PNP Roadmap identified four (4) Distinct but closely

inter-related and mutually supporting perspectives with
specific objectives that when achieved will result to the
accomplishment/realization of its vision for a highly
capable, effective and credible police service. The three
(3) driver perspectives of Resource Management,
Learning and Growth, Process Excellence contributes to
the fourth/ outcome perspective Community resulting
to the attainment of a safer place to live, work and do
business.

MUTATIO Nostrum Partis Commitment

TRANSFORMATION
Our Shared Commitment!!!
END OF PRESENTATION
END OF PRESENTATION
VISION:..." HIGHLY CAPABLE, EFFECTIVE
AND CREDIBLE POLICE SERVICE"