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Travel Booking Questionnaire

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1. Which category below includes your age?

Which category below includes your age? 17 or younger
18-20
21-29
30-39
40-49
50-59
60 or older

2. How much money did YOU personally earn in 2010? This includes
money from jobs; net income from business, farm, or rent; pensions;
dividends; interest; social security payments; and any other money
income received by YOU.
How much money did YOU personally earn in 2010? This includes money from
jobs; net income from business, farm, or rent; pensions; dividends; interest; social
security payments; and any other money income received by YOU. $0 - $9,999
$10,000 - $19,999
$20,000 - 29,999
$30,000 - $39,999
$40,000 - $49,999
$50,000 - $59,999
$60,000 - $69,999
$70,000 or More

3. Do you typically fly for business, personal reasons, or some other

reason?
Do you typically fly for business, personal reasons, or some other reason?
Business
Personal reasons
Some other reason (please specify)

4. Who usually organize your travel arrangements?

Who usually organize your travel arrangements? Myself
Secretary/Personal Assisstant
Family Member(s)
Other (please specify)

5. Do you typically purchase your plane tickets directly from an

airline, through an agent, or through an online travel site (e.g.,
Expedia, Kayak, Priceline, etc.), or some other way?
Do you typically purchase your plane tickets directly from an airline, through an
agent, or through an online travel site (e.g., Expedia, Kayak, Priceline, etc.), or some
other way? Directly from the airline (Please specify)
Through an agent (Please specify)
Through an online travel site (Please specify)
Please specify below which airline, which travel agent, or which online site you buy
your tickets from

6. How often do you use a travel agent when making

vacation/business trip plans (package tour, personalized tour, hotel,
car rental)?
How often do you use a travel agent when making vacation/business trip plans
(package tour, personalized tour, hotel, car rental)? Always
Most of the time
About half the time
Once in a while

Never

7. Which travel agent have you used in the last 6 months?

Travel
Assist
FORE
Travel Packa Persona
Visa
Airlin Car
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X
Hotel Insura ge
lized
Arrange
e tix Rental
Airport s
Servic
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ments
Handli
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*
P
Which
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P
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Visa FORE
Car
Tour Travel Packa
month
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X
Renta Hotel Insura ge
s?
Tour Airpor es
ments Servic
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Panor
t
es
ama
Handli
Tour
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Airline
tix
B
B

ayu
B
Bay
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ayu
ayu
ayu
Travel
Bayu ayu
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ayu
Buan
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a
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a
a
ance
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a
a
a Car
Person
a
FORE
a
Travel Packa
&
Arrange
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alized
Cruis
X
Hotel Insura ge
Airpor
ments
tix
l
Tour
es
Servic
nce
Tour
t
es
Handli
ng
Vayat
our

Bay

Vay

Va

Vay

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ur ur Car ur
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Visa
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Airline Renta Hotel Travel Packa alized Assist Cruis Arrange FORE
tix
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Insura ge
Tour
ance
es
ments
X
nce
Tour
&
Servic

Travel
Assist
FORE
Travel Packa Persona
Visa
Airlin Car
ance & Cruise
X
Hotel Insura ge
lized
Arrange
e tix Rental
Airport s
Servic
nce Tour Tour
ments
Handli
es
ng
Airpor
t
es
Handli
ng
S
S

S
Sm mailin
Sma
S
g Tour
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mailin
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iling
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g Tour
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FORE
Travel Packa Person
Visa
&
Cruis
X
Insura ge
alized
Arrange
Airpor es
Servic
nce
Tour
Tour
ments
t
es
Handli
ng
S

Smail
mailin
mailin
ing
g Tour mailin
Tour g Tour Car g Tour
Airline
Renta Hotel
tix
l

D
D

D
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D
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widay
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daya
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a Tour a Tour Tour
Tour
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FORE
Travel Packa Person
Visa
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Arrange
Airpor es
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es
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D

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tix
l

A
A
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A
A

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nta
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nta
a Tour
Tour
nta
Tour Tour
Tour
Person
Car
Tour Travel Packa
Airline
alized
Renta Hotel Insura ge
tix
Tour
l
nce
Tour

A
nta
A
Anta
Tour
Travel
nta
Assist nta
Tour
Tour
ance Tour
Visa FORE
&
Cruis Arrange
X
Airpor es
ments Servic
t
es
Handli
ng

Travel
Assist
FORE
Travel Packa Persona
Visa
Airlin Car
ance & Cruise
X
Hotel Insura ge
lized
Arrange
e tix Rental
Airport s
Servic
nce Tour Tour
ments
Handli
es
ng
S
S
hila
S
Shil
S
Tour
Travel
hila
hila
hila
hila
Shila hila
a Tour Assist hila
a Tour Tour
hila
Tour Tour
Tour Tour Tour
Person ance Tour
Visa FORE
Car
Tour Travel Packa
Airline
alized
&
Cruis Arrange
X
Renta Hotel Insura ge
tix
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ments Servic
l
nce
Tour
t
es
Handli
ng
S

Shil

El
El

El

El
El

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Els

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sa
sa
Elsa
sa
a
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sa
Holid
Holid
Holid Holid
Holiday
ay
Holid
ay
ay
ay
ay
Person
Car
ay Travel Packa
Airline
alized
Renta Hotel Insura ge
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El
sa
El
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y
sa
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ay
Visa
ance
ay
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Arrange
&
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ments
Airpor es
Servic
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es
Handli
ng

Other (please specify)

8. How do you usually pay for the service(s) provided by your travel
agent?
How do you usually pay for the service(s) provided by your travel agent? Cash
Credit Card
Traveler's cheque
Other (please specify)

9. Have you ever visited/used the services from a travel agent's online
site?
Have you ever visited/used the services from a travel agent's online site? I have
visited a travel agent's website
I have visited and used a travel agent's website
I have not visited nor used a travel agent's website
Please provide us the reasonings behind your answer above

10. What are your biggest concerns about purchasing

products/services from a travel agent online?

What are your biggest concerns about purchasing products/services from a

travel agent online?
Done

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