Job Description

Job Title:

Group:

Department/Division:

Planner, Planning & Performance

Operations

Planning & Monitoring

Reports To (Title):

Department and Job Number:

Evaluated Grade:

Manager, Planning & Performance

DA-8

Line Manager Name:

Signature:

Date:

Job Holder Name:

Signature:

Date:

1.
Job Purpose
(Explain in two or three sentences the main purpose of the job and why the job exists and how it contributes to the
departmental end results)

Under guidance, support the development of integrated operational plans for the current schedule and the next
declared IATA seasons, up until the plan handover to the AOCC (typically 24-48 hours before day of ops).
Analyse performance and demand factors to enable improvement in the planning of schedule and improve
levels of service and operation
Analyse the impact of the various development programmes on the airports ability to accommodate the
forecasted demand. Support the development of appropriate mitigations, ensuring that operational resilience is
maintained and service levels optimised, but that expedient delivery is promoted.

2.
Minimum Qualifications/Education/Experience/Training/Knowledge
(Indicate the minimum recruitment specification and also the ideal person specification for fully satisfactory job
performance)
Proposed
Qualification and Education:
The job holder should be educated to degree level in a numerical subject.
Experience:
At least 2-4 years experience in a research, planning or engineering role, with a significant amount of that time in
the aviation sector. Demonstrable experience in developing and using simulation and/or planning tools. Proven
ability to communicate data and information in a manner that is readily understood by a wide audience of varied
experience.
Training:
Developmental training is required in any area for professional development and/or mandatory purposes.
Knowledge:
The applicant should have a strong understanding of the key airport processes and operations.
Desirable:
Customer Service Knowledge
ICAO, IATA and ACI regulations

P.O. Box: 2525, Dubai, United Arab Emirates.

Tel: +971 4 216 2525, Fax: +971 4 216 1184
www.dubaiairports.ae

Job Description Continued

3.
Job Accountabilities and Current Objectives
(Explain in not more than six to eight points the principal accountabilities that the job must achieve, an d for each
accountability explain what is done, and show the objective end result for the current financial year)

3
4
5

Job Accountability Area

(What is done, to what, and why)
Operational plans
Work with the Senior Planner to develop the integrated
operational plans:
Gather data to enable development of the daily demand
forecasts for the area of responsibility,
identify constraints in the plan (projects, maintenance,
resources)
resource the plan (equipment, manpower)
Operational Analysis, Resilience and Improvement
Under the guidance of the Senior Planner and Planning Manager:
Analyse the impact of changes in supply and/or demand
during the current and upcoming IATA seasons.
Identify capacity and/or efficiency bottlenecks and work as
part of cross-functional teams to identify mitigating
opportunities from the available facilities, systems and
processes.
Analyse the impact of enhancements (e.g. new technology)
or restrictions (e.g. new regulations) on capacity.
Analyse airport performance (throughput, queues, delays,
etc).
Operations Monitoring and Simulation
Assist in the modelling of the airports environment to enable an
in-depth understanding of the drivers of performance, service and
resilience. This may involve a number of tools (e.g. simulation
tools, spreadsheet models, survey or process audits datasets).
Ensure that data integrity and confidentiality (where appropriate)
is maintained at all times.
Under the guidance of the Senior Planner, conduct simulations to
support the operation and assess any impacts on it.
Maintain an up to date data library of capacity and service
measures that are to be used in simulation models
Maintain and update simulation data, accurate baseline
simulation models and capacity assessment models for the
current year.
Reporting
Responsible for reporting airport performance to the Senior
Planner and Planning Manager
LAB Support
Provide analysis and performance information to the Dubai NX
LABs through the Senior Planner
Administration
Complete all administrative duties required for this role.

Weighting (%)
(Must add up to 100%)

30

20

15

25
5
5
100%

4.
Communication and Working Relationships
(Explain the people and levels and reasons both within and outside the organization with which this job has to
interact)
Teamwork and Collaboration is a key element of the role. He/she will be required to collaborate with a wide range
of other planning roles to maximise efficiency of capacity planning. They will be able to work almost without
P.O. Box: 2525, Dubai, United Arab Emirates.
Tel: +971 4 216 2525, Fax: +971 4 216 1184
www.dubaiairports.ae

Job Description Continued

supervision and will be responsible for delivering internal and external stakeholder meetings and projects. The job
holder will be a competent written and verbal communicator.
5.
Key Dimensions and Related Job Results
(Specify annual dimensions for any financial or budget responsibilities, and the nature and value of any
transactions on which the job has an impact or contribution, and the number of employees reporting directly and
indirectly to this job, and any other critical relevant dimensions)
Proposed
The job has a direct impact on the operational costs of the airport, through the development of operational plans. It
also has an indirect impact on revenue though the provision of data supporting the seasonal declaration process
and longer-term capacity planning.
0 Budgetary Responsibilities
0 Direct Reports
6.
Operating Environment
(Comment on any specific factors that affect the job and how the job is performed, such as special conditions,
travel, work pressure, etc)
Proposed:
The job holder will mostly work in an office environment on a shift pattern, the length of which is dependent on the
area of responsibility. He/she will be expected to meet demanding deadlines and will have the ability to withstand
high levels of stress, adapt priorities, and respond rapidly. The nature of this role may require working outside
'normal office hours' and in an operational environment from time to time. The role might also involve availability on
call on roster basis to respond to events.
7.
Key Competencies
(Select the critical competencies and behaviours that should be demonstrated to achieve fully satisfactory
performance)

Critical competences

Competency rating

Organising for results

Customer service orientation
Teamwork
Problem solving & decision making
Continuous learning
Relationship Management
Effective communication

2
3
2
2
3
3
2

This job description is subject to change

P.O. Box: 2525, Dubai, United Arab Emirates.
Tel: +971 4 216 2525, Fax: +971 4 216 1184
www.dubaiairports.ae

Weighting (%)
(Must add up to 100%)
20
10
10
20
10
10
20