Professional Documents
Culture Documents
2, 155176
I. INTRODUCTION
Non-prot organizations account for a substantial and increasing share of
employment and production in the economy. In the service sector, where most
non-prot organizations operate, their share of total employment was more
than 15 percent in the United States in 1990, and the non-prot sector has been
growing strongly between 1990 and 1995, by 35 percent (Weisbrod 1997: 542).
Similar gures apply to other countries, like Germany, France and the United
Kingdom, where non-prot organizations employ roughly 9 to 10 percent of
the total service sector workforce. The substantial role of non-prot organizations has attracted increasing interest by economists and business economists,
in an eort to analyze what functional role non-prots may play in a for-prot
world (e.g. Hansmann 1980, Rose-Ackerman 1996, Weisbrod 1988, Glaeser
2003). While non-prots traditionally have operated in areas such as education, research, arts, health care and other social services, recent developments
show that the non-prot form may also have a successful future in the high-tech
sector. Open source software projects like Linux, which are basically run on a
not-for-prot basis, have emerged as serious competitors for for-prot rms
like Microsoft.
The existence of non-prot rms has traditionally been explained by their
ability to mitigate certain product-market failures. Following Hansmanns
(1980) seminal work, non-prots are seen to have a competitive advantage
where the quality of a service is dicult to contract upon; consumers may then
prefer to deal with a non-prot rm, because it lacks the incentive to lower the
(non-contractible) quality of its services in order to raise prots (see also
Weisbrod 1988, Glaeser and Shleifer 2001). The recent rise of open source
Contact address: School of Law, 354 Boalt Hall, University of California at Berkeley, Berkeley, CA
94720-7200, USA; email: matbenz@iew.unizh.ch. I would like to thank Patrick Bolton, Robert D.
Cooter, Henry Hansmann, Raymond Miles, Christopher Taber, Tom Tyler, Burton Weisbrod and
the editors of Kyklos for helpful discussions and comments on an earlier version of this paper, and
I gratefully acknowledge nancial support by the Swiss National Science Foundation.
r 2005 Blackwell Publishing Ltd., 9600 Garsington Road, Oxford OX4 2DQ, UK
and 350 Main Street, Malden, MA 02148, USA
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MATTHIAS BENZ
software has, however, drawn renewed attention to another advantage of nonprots: they may be particularly capable in motivating employees to voluntarily
contribute to a rms goals. The donative-labor hypothesis has been oered
as an important explanation for why open source projects can induce so many
unpaid volunteers to devote considerable time and eort to developing
software (e.g. Franck and Jungwirth 2003, Osterloh et al. 2003). For nonprot rms more generally, it has long been recognized that particular
requirements for employee motivation are likely to be important (Hansmann
1980, Rose-Ackerman 1996, Francois 2001). Employees in non-prot rms
are taken to be intrinsically motivated, be it by a desire to produce a quality
service, to promote the ideas or the vision of the non-prots mission, or to
assist in the production of a public good they see as desirable for society at
large. There is a strong notion that people working in non-prot rms derive
some other kind of utility from work than just the monetary reward that
compensates them for their work eort.
Although this view has received considerable attention, it has never been
tested directly. Most studies have investigated the issue indirectly by using a
compensating wage dierential approach: employees in non-prot rms should
be willing to work for a lower wage if they gain additional, intrinsic utility
from their job. The evidence of a substantial number of studies is at best mixed
(e.g. Mocan and Tekin 2003, Leete 2001, Ruhm and Borkowski 2003, Preston
1989, Weisbrod 1983). The studies suer from the problem that theoretical
predictions over wage dierentials in the non-prot sector are ambiguous. On
the one hand, people working in non-prot organizations can indeed be
expected to work for a lower wage if they value the job as such. On the other
hand, several forces can work in the reverse. Non-prots may pay higher
wages because they do not have to distribute prots to shareholders, but can
rather distribute them to their employees in the form of inated salaries (rentsharing). Non-prot rms may also have to rely on (higher) eciency wages, to
the extent that the services produced by non-prot employees are particularly
dicult to monitor. Thus, there is reason to believe that wage dierentials do
not necessarily reect the intrinsic utility employees gain from their work in
non-prot organizations.
In this paper, an eort is made to study worker utility in non-prot rms
directly. To our knowledge for the rst time, job satisfaction measures in nonprot and for-prot rms are compared empirically. Economists have long
refrained from using such satisfaction measures, because they have traditionally seen utility as not directly measurable. Over the last years, however, selfreported satisfaction measures like job satisfaction have received increasing
recognition in economics as reliable proxies for utility (see e.g. the survey by
Frey and Stutzer 2002). Thus, worker utility in non-prot and for-prot rms
can be assessed directly by estimating dierences in job satisfaction between the
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MATTHIAS BENZ
by looking at measures of job satisfaction. Job satisfaction has been increasingly used by economists as a meaningful concept to analyze the labor market
(e.g. Hamermesh 1977, Clark and Oswald 1996, Blanchower and Oswald
1999, Lalive 2002, Clark 2003; for a survey see Warr 1999). Its growing use reects
a more general change in economics towards the acceptance of self-reported
satisfaction measures as proxies for utility (Frey and Stutzer 2002). An
advantage of job satisfaction measures is that monetary determinants of
utility (reecting rents or compensating wage dierences) can be controlled
for in the empirical analysis; this makes it possible to study intrinsic, nonmonetary work benets in a direct way, holding the eects of wages and
salaries constant.
III. DATA
The non-prot status of workers is rarely assessed in large-scale socio-economic surveys. Most of the surveys regularly undertaken in western countries
do not comprise a separate category for non-prot employment; rather, employees in non-prot rms are classied together with for-prot employees in the
category private sector employment1. There are, however, two notable exceptions. The rst is the US-American National Longitudinal Study of Youth
(19792000), where in the last four waves of the survey, a new employment
classication was included that assessed non-prot employment separately
(presumably because of the increased importance of the non-prot sector); the
four available waves comprise the years 1994, 1996, 1998 and 2000. Non-prot
status is also assessed in the British Household Panel Survey, a representative
survey of the British population started in 1991. Here, information is available
for nine annual waves that cover the period 19911999.
The National Longitudinal Study of Youth (NLSY) and the British Household Panel Survey (BHPS) can be considered as two of the most renowned and
widely used socio-economic surveys. They contain carefully collected and comprehensive information on representative samples of individuals in their respective countries. The datasets have several advantages for the purposes of this
paper. First, they meet the basic requirement of containing information on nonprot status and job satisfaction at the level of the individual worker. Second,
they extensively cover the area of work, including detailed information on work
related aspects such as income, working hours, occupation, education, industry
and other individual and rm-related characteristics; this information is needed
1. Examples are the General Social Survey or the Panel Study of Income Dynamics in the United States,
and the German Socio-Economic Panel and the European Community Household Panel in Europe.
Non-prot workers are generally included in categories such as works for a private rm, as opposed
to works for the government or is self-employed.
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161
MATTHIAS BENZ
business are excluded from the analysis. Moreover, individuals are excluded if
they have not been working recently at the job, and if information on the wage
rate, education, tenure and other control variables is not available. This leaves
us with 16887 observations from 6565 individuals in the case of the NLSY,
and 33445 observations from 9652 individuals in the case of the BHPS3.
Among these individuals employed in the private sector, 9.0 percent are
employed in a non-prot organization in the NLSY, and 4.0 percent in the
BHPS. These gures correspond roughly to those available from other data
sources. Sokolowski and Salamon (1999), for example, estimate the rate of
non-prot employment in the United States to be 7.8 percent of total nonagricultural employment in the year 1995, and data presented in Kendall and
Almond (1999) indicates that, depending on the denition of the non-prot
sector, between 2.2 and 6.3 percent of the total non-agricultural British workforce was employed in non-prot organizations in 19954.
1. Basic Results
Do non-prot employees derive higher utility from their jobs than for-prot
workers? In Table 1, basic results on the job satisfaction in non-prot and
for-prot rms are presented. The left-hand columns of Table 1 report raw
dierences in job satisfaction between the two sectors in the NLSY and the
BHPS. This gives a rst indication of whether employees in non-prot rms are
on average more satised with their jobs than for-prot workers. In the United
States, from 19942000, 52.9 percent of non-prot workers said that they liked
3. Note that in the case of the NLSY, there is a reduced number of observations for the rst year 1994
(N 5 2775 compared to the following years, where N E 4700). This is because the non-prot /
for-prot status was not assessed for all individuals in the rst year when this new distinction was
introduced in the NLSY (basically the question was asked only for those who had changed employer).
In the following waves, information on non-prot / for-prot employment is available for all
individuals surveyed. Individuals are surveyed on average 2.6 times in either non-prot or for-prot
employment in the NLSY, and 3.5 times in the BHPS.
4. If the share of non-prot employment is compared to total employment, as in these authors
calculations, the datasets used here contain somewhat lower, but still comparable proportions of
third sector employment. Non-prot workers account for 6.8% of all gainfully employed people in
the NLSY, and for 2.6% in the BHPS. In the NLSY, non-prot employees are predominantly
working in the following areas (in descending order of importance): hospitals, elementary and
secondary schools, religious organizations, welfare services, colleges and universities, other health
services, convalescent institutions, and nonprot membership organizations. In the BHPS, the
respective sectors are: social welfare, charitable & community services, tourist oces & other
community services, religious services & other cultural services, trade unions, business & professional
associations, and school education (nursery, primary & secondary).
162
United States
Great Britain
mean job
satisfaction
(binary variable)
logit
regression
mean job
satisfaction
(scale 17)
ordered
logit
regression
Non-prot employee
0.529
For-prot employee
0.443
0.353
(0.070)
reference group
5.69
(1.19)
5.36
(1.36)
0.356
(0.074)
reference group
(Education in years)
Marital status
Ethnic background
Region
Degree of urbanization
Year dummies
No. of observations
No. of individuals
Time period
Chi2
0.478
(0.042)
0.014
(0.006)
0.0002
(0.0000)
0.071
(0.011)
0.002
(0.0006)
0.2101
(0.112)
0.0031
(0.002)
0.226
(0.044)
0.235
(0.032)
0.002
(0.005)
0.0000
(0.0000)
0.029
(0.007)
0.0008
(0.0003)
0.089
(0.009)
0.001
(0.0001)
0.373
(0.038)
0.521
(0.072)
0.063
(0.057)
0.002
(0.002)
3 categ.
4 categ.
4 categ.
3 categ.
4 categ.
12 categ.
16887
6565
19942000
361.32
33445
9652
19911999
1069.08
5 categ.
20 categ.
9 categ.
Notes: Unweighted regressions. Robust standard errors in parentheses (corrected for repeated
observations on individuals). Signicance levels: 10.05 o p o 0.1, 0.01 o p o 0.05, p o 0.01.
Data sources: NLSY 19942000, BHPS 19911999.
their job very much, whereas only 44.3 percent of for-prot workers did; nonprot employees thus are found to be 8 percentage points more likely to have a
high job satisfaction than for-prot employees. A similar picture emerges in the
r 2005 Blackwell Publishing Ltd.
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MATTHIAS BENZ
BHPS. In Great Britain, over the years from 19911999, people working in
non-prot organizations enjoyed on average a job satisfaction of 5.69 (on a
scale from 1 to 7, st.d. 1.19), compared to an average job satisfaction of forprot workers of 5.36 (st.d. 1.39). Job satisfaction is thus on average 0.33 points
higher in British non-prot rms than in British for-prot rms.
These raw dierences, of course, may reect a multitude of dierences
between non-prot and for-prot work that have nothing to do with intrinsic
motivation or the non-monetary utility non-prot workers get from their work.
For example, as discussed in Section II, non-prot rms may pay higher wages
than for-prot rms, which is likely to aect job satisfaction positively, or nonprot workers may have to work less hours for a given wage, as non-prot rms
do not face the same prot-maximizing pressures as for-prot rms. In order to
account for such dierences between the non-prot and for-prot sector, the
right-hand columns in Table 1 report results from multiple regressions that
control for a basic set of work-related variables. Apart from a variable
indicating whether a worker is employed in a non-prot rm, the regressions
include variables on the individuals wage rate5, hours worked per week
(including overtime), tenure, age, years of education, gender, a set of dummy
variables on the respondents ethnic background, marital status, region of
residence and the place of residences degree of urbanization. In the case of the
NLSY, a logit regression is estimated, as the dependent job satisfaction variable
has a binary nature, and in the case of the BHPS, an ordered logit estimator is
used, because here the dependent variable is ordinally scaled. Both regressions
correct for the fact that individuals are observed repeatedly over time, i.e.
robust standard errors are used to determine the statistical signicance of the
estimated coecients.
The results in Table 1 show that non-prot employees are signicantly more
satised with their work than for-prot employees, even when a range of workrelated variables are controlled for in the empirical analysis. The estimated
coecients for the variable works as a non-prot employee are statistically
highly signicant and of a comparable size as the raw dierences indicated for
both the United States and Great Britain in the respective left-hand columns6.
5. In the NLSY, information on individuals hourly wage rate is provided by the Center of Human
Resource Research, the institute responsible for the survey. The CHRR calculates wage rates from
very detailed information on individuals labor income. In the case of the BHPS, the wage rate is based
on own calculations; an individuals monthly earnings are divided by the hours usually worked per
month.
6. Strictly, the results have to be interpreted by looking at the marginal eects for each variable, as the
estimated coecients of a logit or ordered logit regression do not have any intuitive interpretation. The
marginal eects for the variable non-prot employee, indicating the change of the probability that an
individual is to be found in the highest job satisfaction category, are 8.8% for the United States and
5.5% for Great Britain. Thus, a non-prot employee is 8.8% more likely than a for-prot employee to
like the job very much in the case of the NLSY, and 5.5% more likely to state job satisfaction 5 7 in
164
This result shows that the higher job satisfaction of non-prot employees is not
due to dierences in the variables that are included in the regressions. In
particular, non-prot workers higher utility from work cannot be explained by
better material outcomes, like higher wages or lower working hours. The job
satisfaction dierences between non-prot and for-prot workers are not only
statistically, but also economically signicant. If they are compared to the
eects that e.g. wages have on job satisfaction, it can be calculated that wages
for for-prot employees would have to be doubled (in the NLSY) and tripled
(in the BHPS) in order to make for-prot employees as satised as non-prot
workers7.
It is noteworthy to stress that a variable on wages should be included in the
regressions, irrespective of what the theoretical predictions on wage dierentials between the non-prot and for-prot sector are. If there are rents in the
labor market that accrue to non-prot employees, the variable on wages should
be included in the regressions to account for monetary rents that may positively
aect non-prot workers job satisfaction. If, in contrast, the labor market is
suciently competitive and non-prot employees are willing to work for a
lower wage, the variable on wages should also be included in the regression,
because one ought to compare the utilities of two workers that are equally well
paid. A higher job satisfaction for non-prot workers would in this case purely
reect non-monetary benets from work. The results reported in Table 1
suggest that such non-monetary work benets indeed exist in non-prot rms.
the BHPS. While in the case of the NLSY, the marginal eect can directly be compared to the raw job
satisfaction dierence, the magnitude of the marginal eect in the BHPS can more easily be assessed if,
for simplicity, one uses an OLS estimator rather than ordered logit. The estimated coecient for the
variable non-prot employee from an OLS-regression is 0.276 for Great Britain, which is slightly
lower than the raw job satisfaction dierence of 0.33.
7. These estimates have to be considered, without doubt, as implausibly high. It has to be noted, however,
that it is dicult to assess the magnitude of job satisfaction dierences by comparing them to the
eects that wages have on job satisfaction. In a perfectly competitive labor market, the eect of wages
on job satisfaction is expected to be zero, because every increase in non-monetary utility ( job
satisfaction) is compensated by a lower wage (Lalive 2002). Thus, a simple comparison of the nonprot coecient and the wage coecient, as reported above, is very likely to lead to a substantial
overestimation of the implied wage dierential.
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MATTHIAS BENZ
8. In the industry of professional services, non-prot and for-prot rms employ roughly equal shares
of women in both the NLSY and BHPS. See also the subsection The role of industry specic eects on
job satisfaction below, where only this industry is looked at.
166
Non-prot employee
For-prot employee
Hourly wage (log)
Working hours per week
(Working hours)2
No. of observations
No. of individuals
Time period
Chi2
United States
Great Britain
logit
regression
(men only)
logit
regression
(women only)
ordered logit
regression
(men only)
ordered logit
regression
(women only)
0.464
(0.125)
ref. group
0.481
(0.058)
0.0008
(0.009)
0.0001
(0.0001)
0.307
(0.084)
ref. group
0.515
(0.063)
0.0191
(0.010)
0.00031
(0.0002)
0.555
(0.137)
ref. group
0.399
(0.048)
0.035
(0.009)
0.0002
(0.0000)
0.306
(0.089)
ref. group
0.139
(0.044)
0.016
(0.007)
0.0002
(0.0000)
9052
3412
19942000
205.64
7835
3153
19942000
187.27
17654
4989
19911999
370.25
15791
4663
19911999
650.47
Notes: Unweighted regressions. Robust standard errors in parentheses (corrected for repeated
observations on individuals). In addition to the variables shown, the regressions contain the same
variables as in Table 1 on tenure, age, part-time work, education, marital status, ethnic background,
region, degree of urbanization and year. Signicance levels: 10.05 o p o 0.1, 0.01 o p o 0.05,
p o 0.01.
Data sources: NLSY 19942000, BHPS 19911999.
non-prot employees. Both problems can lead to biased estimates of the nonprot job satisfaction relationship if only a cross-section of workers is looked at.
To account for such concerns, the panel structure of the NLSY and the
BHPS is exploited where persons are observed moving into non-prot employment or out of it. This allows one to follow people over time and investigate
how the job satisfaction of the same people changes when they change their employment status from a for-prot to a non-prot rm and vice versa. Technically, regressions with individual xed eects can be estimated that control for
time-invariant personal characteristics. The results of such xed-eects-regressions for the United States and Great Britain are reported in Table 3. In the case
of the NLSY, a conditional logit regression with xed eects is estimated, and
in the case of the BHPS, an OLS estimator with individual xed eects is
applied9. Otherwise, the same regression specications are used as in Table 1.
9. The analysis for the BHPS is carried out using an ordinary least squares xed eects estimator, because
ordered logit xed eects estimators are not yet commonly available. A new ordered probit xed
eects estimator has been applied to the study of satisfaction e.g. by Ferrer-i-Carbonel and Frijters
(2004).
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MATTHIAS BENZ
Table 3
Job Satisfaction and Non-Prot Employment: Fixed Eects Regressions
Dependent Variable: Job Satisfaction
Variable
Non-prot employee
For-prot employee
Hourly wage (log)
Working hours per week
(Working hours)2
No. of observations
No. of individuals
Time period
Chi2/F
United States
Great Britain
logit regression
(as in Table 1)
conditional logit
regression
(xed eects)
OLS regression
(specication
as in Table 1)
OLS regression
(xed eects)
0.353
(0.070)
ref. group
0.478
(0.042)
0.014
(0.006)
0.0002
(0.0000)
0.399
(0.138)
ref. group
0.588
(0.088)
0.005
(0.008)
0.0001
(0.0001)
0.276
(0.047)
ref. group
0.188
(0.022)
0.0071
(0.005)
0.0000
(0.0000)
0.394
(0.070)
ref. group
0.213
(0.026)
0.0061
(0.003)
0.0000
(0.0000)
16887
6565
19942000
361.32
7769
2483
19942000
170.54
33445
9652
19911999
20.07
33445
9652
19911999
11.84
Notes: Unweighted regressions. Standard errors in parentheses (corrected for repeated observations
on individuals in the respective left-hand columns). For the conditional logit regression (NLSY),
the sample size is smaller, because the estimator only takes individuals into account whose job
satisfaction at least changes once. In addition to the variables shown, the regressions contain the same
variables as in Table 1 on tenure, age, part-time work, education, marital status, ethnic background,
region, degree of urbanization and year. Signicance levels: 10.05 o p o 0.1, 0.01 o p o 0.05,
p o 0.01.
Data sources: NLSY 19942000, BHPS 19911999.
168
economy-wide share of non-prot employment far below 10 percent, it seems unlikely that most
employees would be better o in a non-prot rm; one would expect to see more supply of non-prot
work if that were the case. That said, the argument nevertheless remains that non-prot work seems
to be institutionally dierent than for-prot work, providing a class of employees with the possibility
to derive intrinsic benets from work.
11. The regressions include 9 occupation categories in the case of the NLSY (e.g. professional, technical
and kindred workers, managers, ocials and proprietors, sales workers, etc.), and 12 occupation
categories in the BHPS.
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MATTHIAS BENZ
Table 4
Job Satisfaction and Non-Prot Employment: Restricted Samples of Professional Services Workers
Dependent Variable: Job Satisfaction
Variable
Non-prot employee
For-prot employee
Hourly wage (log)
Working hours per week
(Working hours)2
No. of observations
No. of individuals
Time period
Chi2
United States
Great Britain
ordered logit
ordered logit
regression
regression
(as in Table 1) (restricted sample)
0.353
(0.070)
ref. group
0.478
(0.042)
0.014
(0.006)
0.0002
(0.0000)
0.1481
(0.089)
ref. group
0.200
(0.089)
0.0191
(0.010)
0.0002
(0.0001)
0.356
(0.074)
ref. group
0.235
(0.032)
0.002
(0.005)
0.0000
(0.0000)
0.252
(0.099)
ref. group
0.199
(0.082)
0.027
(0.011)
0.0003
(0.0001)
16887
6565
19942000
361.32
3290
1559
19942000
84.88
33445
9652
19911999
1069.08
3941
1799
19911999
357.95
Notes: Unweighted regressions. Robust standard errors in parentheses (corrected for repeated
observations on individuals). In addition to the variables shown, the regressions contain the same
variables as in Table 1 on tenure, age, part-time work, education, marital status, ethnic background,
region, degree of urbanization and year, and also information on occupation categories not
contained in Table 1. Signicance levels: 10.05 o p o 0.1, 0.01 o p o 0.05, p o 0.01.
Data sources: NLSY 19942000, BHPS 19911999.
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171
MATTHIAS BENZ
Table 5
Job Satisfaction and Non-Prot Employment: Accounting for the Role of Fringe Benets
in the NLSY
Dependent Variable: Job Satisfaction
Variable
Non-prot employee
For-prot employee
United States
logit regression
(as in Table 4)
logit regression
(with variables on fringe benets)
0.1481
(0.089)
ref. group
0.1891
(0.098)
ref. group
0.200
(0.089)
0.229
(0.171)
0.309
(0.140)
0.095
(0.130)
0.029
(0.125)
0.069
(0.132)
0.250
(0.094)
0.158
(0.105)
0.385
(0.126)
0.0003
(0.002)
0.222
(0.102)
3290
1559
19942000
84.88
2708
1369
19942000
128.67
Notes: Unweighted regressions. Robust standard errors in parentheses (corrected for repeated
observations on individuals). In addition to the variables shown, the regressions contain the same
variables on work hours, tenure, age, sex, education, occupation, marital status, ethnic background,
region, degree of urbanization and year dummies as in Table 4. Signicance levels: 10.05 o p o 0.1,
0.01 o p o 0.05, p o 0.01.
Data source: NLSY 19942000.
to the fact that non-prot rms are heavily concentrated in one single industry.
The most likely explanation of the evidence seems to be that non-prot rms
oer substantial non-pecuniary work benets.
The results reported in this paper, however, should be qualied in two
respects. First, we have not oered an empirical test that would directly conrm the underlying hypothesis. Such a test could, for example, consist in an
172
attempt to fully explain the job satisfaction dierential between non-prot and
for-prot workers by their subjective evaluations of how useful the job is for
society or how much one can help other people in this job (for an example
of such an empirical strategy, see Benz and Frey 2003). Second, alternative
explanations of the results remain possible, e.g. that non-prot workers have
less stress-related experiences at work, beyond the numbers of hours they work
(but see e.g. Light 2003). The datasets used unfortunately do not contain the
variables required to address these issues. Future work might be able to explore
the reasons behind the non-prot job satisfaction dierential in more detail
than has been possible here.
V. CONCLUDING REMARKS
In this paper, an old notion about non-prot organizations is tested in a novel
way. There is a long tradition that sees non-prot rms as places where employees not only enjoy satisfaction from the paycheck they get, but also from the
work they do itself. Economists have traditionally investigated this phenomenon
by looking at compensating wage dierentials, seeking evidence that non-prot
employees are willing to work for lower wages in exchange for the intrinsically
valued qualities of their workplaces. Here, for the rst time, measures of job
satisfaction are used to compare the utilities of non-prot and for-prot
employees. The empirical results show that in both the United States and Great
Britain over the 1990s, non-prot workers were generally more satised with
their jobs than for-prot workers, a nding that is dicult to explain by
material dierences between the sectors, but is consistent with the view that
non-prot rms oer substantial intrinsic work benets.
What consequences do the results presented in the empirical analysis have for
the governance of non-prot rms? In order to conclude, we wish to argue that
they can inform ongoing discussions on the non-prot form by highlighting
advantages of non-prot rms that have rather been forgotten or downplayed
in recent years. Probably the most important development that the non-prot
sector has experienced over the last decade, especially in the United States, is a
strong tendency to introduce concepts taken from the business sector. This
trend has come in dierent facets. On the one hand, non-prot rms have
become more commercially oriented over the 1990s (for an overview, see
Weisbrod 1997, 1998); the boundaries between the non-prot and the for-prot
sector have thereby become increasingly blurred. On the other hand, many nonprot rms have started to base their human resources policies on approaches
applied in the for-prot sector, in particular by introducing pay-for-performance schemes (e.g. Arnould, Bertrand and Hallock 2000). Both developments
bring non-prot rms closer to being like for-prot organizations.
r 2005 Blackwell Publishing Ltd.
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MATTHIAS BENZ
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SUMMARY
Non-prot rms are often seen as workplaces where people not only work for money, but also nd
substantial satisfaction in the kind of work they do. Studies looking at compensating wage dierentials,
however, have only found limited support for this notion. In this paper, a novel approach is undertaken to
compare the utilities of non-prot and for-prot employees, by using measures of job satisfaction. The
results show that in both the United States and Great Britain over the 1990s, non-prot workers were
generally more satised with their jobs than for-prot workers. The robustness of the results is explored in
detail, and implications for the governance of non-prot rms are shortly discussed.
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