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Definisi kepercayan bervariasi (Davies), tetapi semua kepercayaan harus mewujudkan harapan
masyarakat. Harapan masyarakat sebagai pasien itu adalah penyedia pelayanan kesehatan harus
menunjukan pengetahuan, ketrampilan dan kompetensi dan harus memperlakukan pasien dengan
kebaikan, keadalian dan integritas. Kepercayaan didasari demi kepentingan pasien.