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Your Trusted Partner in

Organization Transformation
Premysis Consulting is ready to equip and

Quality
Improvement &
Safety Trainings

Hospital Risk
Management Program
The best way to sustain quality improvement
and safety program in your organization

support your organization to be one of the

is to manage the risk and focus on your

most outstanding and respected hospitals in

prioritized improvement program based on

Indonesia.

the data analysis. In doing so, we will assist


to manage your risk in your organization

We provide comprehensive trainings,

with these following program :

coaching programs & auditing activities,

1. Developing FMEA and RCA based on

ranging from healthcare best practices,

the patient safety incident reporting

quality improvement and risk management,

activities

leadership, food safety, patient safety,


implementation of international hospital

Quality improvement program is a never-ending journey


of your organization to achieve your best performance in

2. Choosing quality indicator in relation

improving your quality and patient safety. In order to do so,

with the international accreditation

accreditation, developing of FMEA and RCA;

Premysis Consulting equips your organization with these

requirements and developing the

and also statistic & data presentation.

following trainings and coaching:

documentation and the processes in

1. Leadership and Service Quality for Healthcare Services

We also will be your source of information


and partner in preparing your organization in
achieving accreditation from the ministry of
health (newest standard) and from the Joint
Commission International (JCI).

gathering the data, performing data


analysis with statistic methodology

2. Visioning, Performance Management and KPI Cascading

& presenting the data in the hospital

3. ISO 9001 - Quality Management System

benchmarking program

4. ISO 14001 - Environmental Management System


5. OHSAS 18001 - Occupational Health and Safety
Management
6. ISO 22000 - Food Safety Management
7. ISO 15189 - IVD Laboratory Services
All trainings will be on hospital-based setting, customized for
each organization. Duration of the training will vary from 1-3
consecutive days.

3. In depth understanding in the quality


improvement & patient safety chapter as
well as the prevention and controlling of
infection requirements and developing
the documentation.

Understanding
International Accreditation
Standard for Hospital

A Closer Look
International Accreditation
Standards for Hospital
Our Modules:

Objectives:
1. To understand the general requirements of JCI accreditation and trace methodology.
2. To understand the importance of JCI to various stakeholders, particularly patients, and how your organization

International Patient Safety Goals Focused (3 days)

Ancillary Services Focused (3 days)

International Patient Safety Goals (IPSG)

Medication Management and Use (MMU)

Prevention and Control of Infections (PCI)

Management of Communication and Information

could benefit from implementing such standard.


3. To understand roadmap to a successful JCI accreditation.
4. To know the difference between JCI and Ministry of Health Accreditation Program.

Awareness Training
International accreditation by JCI increases public trust that
your organization fulfills an international standard which

Medical and Nursing Focused

Quality Focused (3 days)

Part 1 (3 days)

Quality Improvement and Patient Safety (QPS)

Access to Care and Continuity of care (ACC)

Governance, Leadership and Direction (GLD)

Patient and Family Rights (PFR)

Staff Qualification and Education (SQE)

Assessment of Patients (AOP)

Part 2 (3 days)

Occupational Health and Safety Focused (2 days)

Care of Patients (COP)

Anesthesia and Surgical Care (ASC)

Patient and Family Education (PFE)

Facility Management and Safety

focuses on patient safety and patient satisfaction. This training


is designed to give a better perspective to your organization
about the implementation of JCI requirements. An overview
of each chapter, standard and element will be presented. You
will also learn how other prominent hospitals in Indonesia have
passed such accreditation.
You will obtain tips on how to implement JCI standards in your
unique working environment. This training is also designed
to get a closer look at Indonesian Ministry of Health hospital
accreditation requirements and how it compares to JCI
Standard.
Duration : 2 consecutive days
Available on Public Training or In-House Training (modified
for your hospital setting).

In-depth Understanding Training


This advance training gives you a better understanding about the requirements for JCI accreditation.
5 modules have been designed to meet your hospital environment. This training is also equipped
with tracer methodology audit to raise your staff understanding about the JCI survey process. You
will also learn how to develop your action plan based on gap analysis results.
A process of document review will also be conducted as the preparation of the tracer methodology
audit activity.

International
Accreditation
Preparation
This comprehensive program will include all activities during
JCI accreditation preparation. Premysis Consulting will assist
your organization in achieving your international accreditation.

Our Experts
To assist the JCI implementation in your organization, our
team is equipped with knowledge and experience in their
specialty field such as: infection control, international patient
safety goals, medication management and use, etc.
The following are the background and some of the reasons
why our team of highly experienced consultants are the right

Various activities from training to auditing using tracer

Partners to your organization.

methodology will help your organization to prepare for

Our Health Care experts have performed consultancies and

JCI accreditation. This program is designed to be fully

trainings in many prominent hospitals in Indonesia and

implemented within 3 years and can be customized to your

regional countries.

organizations need.

Indonesia, Singapore and in the region either as consultant

Our programs include:


1. Training: JCI Awareness & Advance; Leadership; Tracer
Methodology; Statistics & Data Presentation.

Involved in JCI implementation in a few major hospitals in


or as project team member.

Our medical doctor has various experience in the hospital


system management focusing at the implementation of

2. Audit: Initial Survey and Regular Tracer Audit.

JCI standards among hospitals and previous working

3. Document review and development.

experience in working for major hospitals in Indonesia and


Singapore.

4. Action Plan and Monitoring Program Development.


Lead Assessor in Food Safety Management System and


has assisted implementation of HACCP (or food safety) in
hospitals and various companies in Indonesia.

Trainer and auditor for the implementation of OHSAS


18001 and ISO 14001 (Health & Safety; Environmental) in
various organizations in Indonesia.

Further information Healthcare Center of Excellence


healthcare@premysisconsulting.com
(021 - 5762727)

Head Office

Regional Office

Menara Rajawali 11th Floor

Komplek Graha Asri K-12B

Jl. Mega Kuningan Lot 5.1

Jl. Ngagel 179-183

Jakarta 12950 Indonesia

Surabaya, 60256

Phone : (62-21) 5762727

Phone : (62-31) 5020203

Fax : (62-21) 5762736

Fax : (62-31) 5039034

info@premysisconsulting.com

info.sby@premysisconsulting.com

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