Professional Documents
Culture Documents
Gallen
School of Management, Economics, Law, Social Sciences
and International Affairs (HSG)
Individual Assignment
Malik Medjahed-Schwethelm
malik.medjahed-schwethelm@student.unisg.ch
Matriculation Number: 14 616 486
TABLE OF CONTENTS
PRESENT SITUATION..................................................................................................... 1
COMPANY OVERVIEW ...................................................................................................... 1
FINANCIAL PERFORMANCE .............................................................................................. 1
BUSINESS SEGMENTS ..................................................................................................... 2
GEOGRAPHIC SEGMENTS ................................................................................................ 3
PRODUCT CATEGORIES ................................................................................................... 3
COMPETITION ................................................................................................................. 4
JEWELRY ........................................................................................................................ 4
BAGS & OTHER ACCESSORIES ........................................................................................ 4
WATCHES ....................................................................................................................... 5
KEY COMPETITORS ......................................................................................................... 5
SUMMARY OF STRATEGIC OBJECTIVES .................................................................... 6
COMPETITIVE ADVANTAGE .......................................................................................... 8
STRATEGY EXECUTION .............................................................................................. 10
FUTURE OUTLOOK FOSSIL AND THE PERSONAL ACCESSORIES INDUSTRY . 11
HIGH GROWTH IN THE ASIAN LUXURY MARKET ................................................................ 11
PROMISING WATCH & JEWELRY INDUSTRIES .................................................................. 11
INCREASING IMPORTANCE OF ONLINE RETAIL.................................................................. 12
THREE DIMENSIONS OF INCREASED COMPETITION .......................................................... 12
RECOMMENDATIONS .................................................................................................. 13
CONTINUE TO ESTABLISH BRAND STRENGTH IN ASIA AND EASTERN EUROPE ................... 13
INCREASED VERTICAL INTEGRATION ............................................................................... 13
GET AHEAD OF THE SMART ACCESSORY MARKET ........................................................... 14
CONCLUDING THOUGHTS .......................................................................................... 14
BIBLIOGRAPHY ............................................................................................................ 15
Present Situation
Company Overview
Fossil is a global design, marketing, and distribution company specializing in consumer
fashion accessories. Their portfolio is comprised of globally recognizable owned and
licensed brands, which offer a diverse range of products in the watch, jewelry, handbag,
small leather good, belt, sunglasses, soft accessory and clothing product categories.
Founded in 1984 as Overseas Products International and incorporated as Fossil Inc. in
1991, the company experienced high year on year growth before competing an IPO in
1993. Today, Fossils products are distributed globally through both wholesale and direct
to consumer channels, and are sold at a broad range of price points.i
Financial Performance
Fossil has experienced steady growth in both its Sales figures and Net Income since
2004. Sales growth has been positive in every year except 2009, while the only negative
change in Net Income occurred back in 2004. The small (2%) drop in Sales in 2009 was
largely due to the global economic recession, and company responded strongly in 2010
with a 31% increase in revenue. Subsequently, Sales returned to their previous growth
trend and have grown at a CAGR of 17% for the past three years. The company has
also increased its profit margin in the past 10 years, which currently sits just under 12%.
4,000,000
15%
13%
3,000,000
11%
2,000,000
1,000,000
0
Sales
9%
Net
Income
7%
Margin
5%
2004 2005 2006 2007 2008 2009 2010 2011 2012 2013
Figure 1
This strong financial performance is also reflected in the development of (FOSL) Fossils
stock price. As would be expected, the share price deteriorated starting in October 2007
due to the recession, bottoming out at $11.54 in January 2009. As economic conditions
improved the stock rebounded strongly, and grew 360% (from $34.70 to $125.67)
between May 2010 and June 2011. This exponential increase was largely due to the
higher than expected revenue growth and profit margins in those years. It is important to
note that Fossil does not pay dividends, and does not expect to in the near future. It
does however use a share repurchase plan to return wealth to stockholders. ii
Business Segments
By its own definition, Fossil operates across four business segments: the North America
wholesale segment; (ii) the Europe wholesale segment; (iii) the Asia Pacific wholesale
segment; and (iv) the Direct to consumer segment. Fossils wholesale business involves
selling to retailers in countries where they have a physical presence, as well as thirdparty distributors in countries where they do notiii. Fossils direct to consumer segment
involves their company-owned retail stores, catalog costs and e-commerce activities.
$3,500.00
$3,000.00
25%
$2,500.00
$2,000.00
$1,500.00
$1,000.00
$500.00
$-
25%
24%
12%
24%
11%
24%
10%
30%
27%
12%
13%
27%
24%
25%
38%
38%
38%
37%
36%
2009
2010
2011
2012
2013
Direct to
Consumer
Asia Pacific
Wholesale
Europe
Wholesale
North America
Wholesale
Figure 3
Figure 3 above shows segmented Net Sales over the past 5 yearsiv. Evidently, the sales
proportions of Fossils self-defined business segments have not changed drastically over
the past 5 years, with the exception of the reduced proportion of European Wholesale.
Figure 4 below shows the varying operating margins of the different business segments.
40%
North America
Wholesale
Europe Wholesale
30%
Asia Pacific
Wholesale
Direct to Consumer
20%
10%
Total
0%
2009
2010
2011
2012
2013
Figure 4
The chart provides a few interesting insights, but most apparent are the relatively low
and decreasing Direct to Consumer margins. This is indicative of the high operational
cost of running Fossils retail outlets, the adverse effects of intense competition in the
retail space, and the seasonality of the business segment. However, this Direct to
Consumer business is an essential part of Fossils brand strategy, and a valuable part of
the companys overall value. Additionally, the growing importance of e-commerce may
allow Fossil to reduce its physical presence, reducing costs and increasing profitability.
Fossils self-defined business segments are actually not the most practical for analyzing
the relative importance of their different business areas. Rather than combining the two,
it is more useful to take a geographic and a product category perspective in order to
allow for evaluation respective to the relative markets.
Geographic Segments
Figure 5 below shows combined wholesale and consumer Net Sales in Fossils
geographical markets.v One can see the increasing relative importance of the Asian
market, and the fall in proportionate sales of the USA and Europe (combined share of
sales fell from 85% in 2009 to 79% in 2013). Referring back to the operating margins in
Figure 4, increased sales in Asia provide a valuable impact on Fossils bottom line.
$3,500.00
Other
$3,000.00
$2,500.00
Asia Pacific
$2,000.00
$1,500.00
Europe
$1,000.00
United States
$500.00
$2009
2010
2011
2012
2013
Figure 5
Product Categories
Understanding the product categories in which Fossil is active is imperative in order to
understand their strategy and competitive landscape.
The numbers in Figure 6 tell a simple story. Fossils historical competency has always
been watches, and in recent years they have been an increasingly important proportion
of sales. Watch sales have grown at a CAGR of 25.25% since 2009, rising from 66% to
77% of total revenue. Meanwhile leathers, jewelry, and other products have all had at
least 1 year of negative sales growth in the past years.
13%
15%
17%
Jewelry
17%
19%
66%
2009
70%
2010
72%
75%
2011
2012
Other
77%
Leathers
Watches
2013
Figure 6
Competition
Fossils highly diversified product portfolio complicates the competitive landscape.
Essentially, the company competes across three segments: Watches, Jewelry, and Bags
& Other Accessories. While Fossil has managed to maintain its share of the personal
accessories market over the past 5 years, it faces significant competition.
2011
1
2
3
10
1
2
3
7
1
2
3
5
Fossil Group
Coach
2013
2010
LVMH
Richemont
Swatch Group
Chow Tai Fook Jewelry
2012
Company
2009
5 Year
Change
1
2
3
5
1
2
3
4
3.1
2.3
2.1
1.7
0.4
0.1
0.3
1.0
0.1
Jewelry
In the jewelry category, the two dominant players are Richemont and the Chow Tai Fook
Jewelry Group. However, as with the rest of the leading companies, they both focus on
high-end jewelry whereas approximately 2/3 of Fossils jewelry sales come from lowerend costume jewelry.
Bags & Other Accessories
Fossils offering in the bags and luggage segment focuses mainly on the mid-market
price point. In recent years, Coach Inc. has often been suggested as a key competitor of
Fossils. Since 2006, both companies have gradually increased their share of the global
accessories market to around 1%. However, in the past 2 years Coachs growth has
stagnated (growth rate of 0.4% from 2012-2013) largely due to falling US sales. Coachs
slightly higher-end offering results in the fact that their sales performance is largely
dependent on economic conditions. Nevertheless they remain a major competitor and
rank 3rd in the global bag & luggage industry with product lines that overlap with Fossils.
Watches
In 2013 Watch sales made up 77% of Fossils revenue and the company controlled 6.3%
of the market. The top 5 players have remained stable in the recent past, with Swatch
Group & Richemont in 1st and 2nd, Fossil & Rolex swapping between 3rd & 4th, and LVMH
consistently in 5th. However, the watch industry itself is highly segmented by price, and
Fossil competes primarily in the middle market. Richemont and Rolex tend to operate
mainly in the higher-end sub-segment, while Swatch, LVMH, and Fossil offer a
diversified range of price points.
2011
2012
2013
Swatch Group
Richemont
Fossil
Rolex
LVMH
2010
Company
2009
1
2
4
3
5
1
2
3
4
5
1
2
4
3
5
1
2
4
3
5
1
2
3
4
5
16.5
8.6
6.3
6.1
4.7
This diversification has been a key factor of Fossils success, and the strong
performance of some of their licensed brands such as Michael Kors have significantly
increased the companys competitiveness in the watch market.
Fossil's geographic market shares in the watch industry
20.0
2010
2011
10.0
2012
2013
0.0
Share %
2009
World
Asia Pacific
Eastern Europe
USA
Western Europe
Figure 7
prevented Fossil from establishing significant market share, and highly competitive
Chinese firms such as Chow Thai Fook have increasingly dominated the jewelry
industry. Fossil also has the lowest operating margin compared to key competitors.
Competitor
Swatch
Group
LVMH
Company
Information
HQ: Biel,
Switzerland
Employees:
33600
HQ: Paris,
France
Employees:
87544
Richemont
HQ: Bellevue,
Switzerland
Employees:
27666
Chow Tai
Fook
Coach
Fossil
HQ: Texas,
USA
Employees:
10500
Financial
Performanceviii
Revenue:
$8.5B
Operating
Income: $2.3B
Revenue:
$29.1B
Operating
Income:
$6.0B
Revenue:
$10.6B
Operating
Income:
$2.4B
Revenue:
$21.2B
Operating
Income: $8.9B
Revenue:
$4.8B
Operating
Income: $1.1B
Degree of
Competition
#1 in Watches
#3 in Personal
Accessories
#8 in Personal
Accessories
#3 in Bags
Summary of
Strategy/Vision
Produce sensuality,
emotionality, beauty,
and technology
through watches
Represent the most
refined qualities of
Western "Art de
Vivre" around the
world
Keep the heritage &
traditional values of
its Maisons alive
through reinvention
and innovation
Ride growing mass
luxury jewelry &
increased consumer
confidence.
Be the leading brand
of quality lifestyle
accessories
Revenue:
$3.3B
Operating
Income:
$561M
#6 in Personal
Accessories
#3 in Watches
#14 in Bags
#25 in Jewelry
#1 in Personal
Accessories
#5 in Watches
#1 in Bags
#7 in Jewelry
#2 in Watches
#2 in Personal
Accessories
#16 in Bags
#3 in Jewelry
#4 in Personal
Accessories
#1 in Jewelry
Strategy
Summary
Actions
Brand Management
Global
Diversification
Growth
Extend Product
Categories of
Existing Brands
Introduce New
Brands
Leverage Existing
Infrastructure
Expand Retail
Operating
Fashion
orientation and
design innovation
Coordinated
product
promotion
Captive suppliers
Actively manage
retail sale
Centralized
distribution
Competitive Advantage
Fossil has included the following business strengths in their annual reports since 2006,
and clearly feels that these are their main factors for success. Using the VRIO
Framework, we can evaluate the companys internal resources and capabilities to find
out if they can be a source of sustained competitive advantage.
Business Strengths
Brand strength
Licensing strength
Brand & price point breadth
International penetration
Distribution channel breadth
In-house creative team
International sourcing
Operating cash flow
Information systems
Trait
V
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
N
N
N
Y
Y
Y
N
Y
N
Y
N
N
Y
Y
Y
Y
Y
Y
Y
Y
Y
Competitive Implication
Sustained competitive advantage
Sustained competitive advantage
Sustained competitive advantage
Temporary competitive advantage
Sustained competitive advantage
Temporary competitive advantage
Competitive parity
Competitive parity
Competitive parity
In the framework, the 4 traits determine the competitive potential of each strength (V is
the trait of value, R is the trait of rarity, I is the trait of inimitability, O is the trait of
organizational embeddedness. As the framework demonstrates, Fossil has 4 sources of
sustained competitive advantage. Their implications are detailed below.
Brand Strength: Fossils brand is recognized globally as a vintage-inspired aspirational
lifestyle brand with a focus on fashion accessories. Furthermore, all licensed brands in
the companys portfolio are internationally recognized and established. Fossil and its
licensed brands are synonymous with high quality products at relatively affordable
prices. Critically the company has managed to take brands that have been established in
their original product segment and leverage them in new segments. For example, Fossil
itself first created their brand for watches before leveraging it in its jewelry & leather
products. Furthermore, Fossil strategically owns a large amount of its distribution
channels allowing it to achieve consistency in brand image presentation. Fossils brand
is one of its key competitive advantages, and as such it must
Licensing Strength: Fossils brand licensing strategy began in 1997 and has been a
critical factor in the success of the group. Their established design, production,
distribution, and marketing infrastructure makes them an attractive licensing partner for
top quality lifestyle brands. Their vertical nature allows them to provide integrated
portfolio, Fossil is heavily reliant on its licensed brand agreements (making up 50.5% of
consolidated net sales). Several of these agreements have expiration dates between
2014 and 2017, and their successful renegotiation is critical. These agreements also
tend to have minimum royalty payments regardless of sales performance. As such,
Fossil should ensure that it continues to manage its licensing portfolio responsibly.
Strategy Execution
When condensed to its most basic form, Fossils strategy is reliant on the successful
management of its brands. All other factors help Fossil achieve success and operational
excellence, but it is this brand management and continuous drive to service customer
preferences that defines the company. Fossils company values emphasize authenticity
above all else, and this is exactly how they are able to strengthen their brand image: by
genuinely believing in them. As such, strong organizational culture is essential for the
strategy execution. Fossils culture emphasized collaboration and an All For One
mantra, which motivates its employees to be creative, hard working, and innovative.
They also cite comfort and inspiration as conditions that they believe employees need to
succeed. Employee feedback conveys a consistent message: there is an open office
culture, strong internal and external communication, and motivational management.
Fossils corporate governance also plays a key part in their successful strategy
execution. The board is educated on the companys strategies through orientation
programs and internal presentations, and there is high bilateral feedback with managers.
If we revisit Fossils long-term goal, which dates back to 2003, we can summarize that
their objective is to become increasingly relevant in an increasing number of accessory
markets. In a highly competitive and heavily brand dependent industry, they have
achieved this the jewelry segment, and especially in the watch segment. The internal
culture that they have created strongly emphasizes customer preferences, and they are
well positioned to continue executing their strategy and achieving their objectives.
10
growth
in
China.
As
mentioned
15
World
Asia Pacific
10
Eastern
Europe
North
America
Western
Europe
0
2013-14
2014-15
2015-16
2016-17
2017-18
2018-19
Figure 9
-5
11
12
Recommendations
Fossils strategy of growth through portfolio management and strong branding has
proved to be successful throughout their history, and should continue to do so in the
future. As such, it is more appropriate to recommend adjustments and areas of focus
rather than drastic changes to their strategy. Fossils only major threats are increased
competition and reduced profitability due to rising labor costs. However, both of these
threats are mitigated due to Fossils positioning in the upper middle-priced market
segment. As such, I have 3 recommendations that I believe promise a successful future.
Continue to establish brand strength in Asia and Eastern Europexi
As mentioned several times, the future growth
Asia, with India and China promising extremely
high market growth. Asia also provides Fossils
highest sales growth and operating margins.
Fossil should exploit its manufacturing and
distribution infrastructure in Asia to capitalize on
the growing market. Another area of interest for
Fossil will be Eastern Europe, with Russia in
particular. Eastern Europes accessories market
is forecasted to grow significantly quicker than
North America and Western Europe, and the
90
80
70
60
50
40
30
20
10
0
USD$
2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017
Bags and Luggage
Jewellery
Watches
Writing Instruments
largest growth should be in the mid-priced segment that Fossils specializes in.
Increased vertical integration
Following on, it is essential that Fossil solidifies its global manufacturing and distribution
infrastructure. It has already begun to do so by acquiring its largest third-party distributor,
which was responsible for distribution in 16 Latin American countries. However, several
key production components are purchased from limited sources of supply, subjecting the
company to price increases, quality assurance issues, and supply fluctuations. Further
integrating their supply chain will increase the companys profitability and efficiency. In
particular, the acquisition of third-party manufacturers in Asia and India is essential as
these economies become a more significant proportion of Fossils revenue base.
13
design
capabilities,
manufacturing
early mover is unquantifiable. As such, it is essential that Fossil acts quickly and
intelligently to identify the best partner. My suggestion would be to enter into a strategic
partnership or long-term licensing agreement with Google and leverage their combined
capabilities to create products, which fulfill and exceed consumer expectations.
Concluding Thoughts
Fossil is a strong company with a bright future. As mentioned several times, its main
strength is the diversity and brand strength of its portfolio, which allows it to remain
flexible in a relatively rigid and competitive industry. Fossils ability to differentiate itself in
almost every product category has been of paramount importance, and it must continue
to do so in order to mitigate the effects of increased competition. It is well positioned to
leverage on market trends, expand its geographic reach, and increase its overall
financial performance.
14
Bibliography
Citations
i
ii
iii
iv
vi
vii
viii
ix
xi
xii
General References
Anonymous,
Fossil
Initiating
Report
Case
Study
(Accessed
at
http://www.wallstreetoasis.com/blog/initiating-report-case-study-fossil)
-
15
16