A.

VARIANCE AND STANDARD DEVIATION

1. Variance and Standard Deviation Calculation for Rating System
N: 49
M: 6.86
SS: 488.00
s2 = SS(N - 1) = 488.00(49-1) = 10.17
s = s2 = 10.17 = 3.19
Therefore,
Variance = 10.16667.
Standard Deviation = 3.18852
2. Variance & Standard Deviation Calculations Value for Money
N: 49
M: 3.98
SS: 96.98
s2 = SS(N - 1) = 96.98(49-1) = 2.02
s = s2 = 2.02 = 1.42
Therefore,
Variance = 2.02041.
Standard Deviation = 1.42141.

3. Variance & Standard Deviation Calculations Seat Comfort

N: 49
M: 3.55
SS: 98.12
s2 = SS(N - 1) = 98.12(49-1) = 2.04
s = s2 = 2.04 = 1.43
Therefore,
Variance = 2.04422.
Standard Deviation = 1.42976.
4. Variance & Standard Deviation Calculations Staff Services
N: 49
M: 3.67
SS: 122.78

s2 = SS(N - 1) = 122.78(49-1) = 2.56

s = s2 = 2.56 = 1.60
Therefore,
Variance = 2.55782.
Standard Deviation = 1.59932.

5. Variance & Standard Deviation Calculations Catering

N: 49
M: 2.94
SS: 90.82
s2 = SS(N - 1) = 90.82(49-1) = 1.89
s = s2 = 1.89 = 1.38
Therefore,
Variance = 1.89201.
Standard Deviation = 1.37550.
6. Variance & Standard Deviation Calculations
N: 49
M: 1.82
SS: 67.35
s2 = SS(N - 1) = 67.35(49-1) = 1.40
s = s2 = 1.40 = 1.18
Therefore,
Variance = 1.40306.
Standard Deviation = 1.18451.
B. PEARSON CORRELATION METHODS
Key
X: X Values
Y: Y Values
Mx: Mean of X Values
My: Mean of Y Values
X - Mx & Y - My: Deviation scores
(X - Mx)2 & (Y - My)2: Deviation Squared
(X - Mx)(Y - My): Product of Deviation Scores

Value for Money vs Seat Comfort

Result Details & Calculation

X Values
= 195
Mean = 3.98
(X - Mx)2 = SSx = 96.98
Y Values
= 174
Mean = 3.551
(Y - My)2 = SSy = 98.122
X and Y Combined
N = 49
(X - Mx)(Y - My) = 84.551
R Calculation
r = ((X - My)(Y - Mx)) / ((SSx)(SSy))
r = 84.551 / ((96.98)(98.122)) = 0.8668
Meta Numerics (cross-check)
r = 0.8668

The value of R is 0.8668. This is a strong positive correlation, which means that high X variable
scores go with high Y variable scores (and vice versa).
The value of R2, the coefficient of determination, is 0.7513.
Seat Comfort vs Time Service

Result Details & Calculation

X Values
= 174
Mean = 3.551
(X - Mx)2 = SSx = 98.122
Y Values
= 180
Mean = 3.673
(Y - My)2 = SSy = 122.776
X and Y Combined
N = 49
(X - Mx)(Y - My) = 93.816

R Calculation
r = ((X - My)(Y - Mx)) / ((SSx)(SSy))
r = 93.816 / ((98.122)(122.776)) = 0.8547
Meta Numerics (cross-check)
r = 0.8547

The value of R is 0.8547. This is a strong positive correlation, which means that high X variable
scores go with high Y variable scores (and vice versa).
The value of R2, the coefficient of determination, is 0.7305.

Staff Service vs Catering

X Values
= 180
Mean = 3.673
(X - Mx)2 = SSx = 122.776
Y Values
= 144
Mean = 2.939
(Y - My)2 = SSy = 90.816

X and Y Combined
N = 49
(X - Mx)(Y - My) = 67.02
R Calculation
r = ((X - My)(Y - Mx)) / ((SSx)(SSy))
r = 67.02 / ((122.776)(90.816)) = 0.6347
Meta Numerics (cross-check)
r = 0.6347

The value of R is 0.6347. This is a moderate positive correlation, which means there is a
tendency for high X variable scores go with high Y variable scores (and vice versa).
The value of R2, the coefficient of determination, is 0.4028.
Catering vs Entertainment

Result Details & Calculation

X Values
= 144
Mean = 2.939
(X - Mx)2 = SSx = 90.816

Y Values
= 89
Mean = 1.816
(Y - My)2 = SSy = 67.347
X and Y Combined
N = 49
(X - Mx)(Y - My) = 42.449
R Calculation
r = ((X - My)(Y - Mx)) / ((SSx)(SSy))
r = 42.449 / ((90.816)(67.347)) = 0.5428
Meta Numerics (cross-check)
r = 0.5428
The value of R is 0.5428. This is a moderate positive correlation, which means there is a
tendency for high X variable scores go with high Y variable scores (and vice versa).
The value of R2, the coefficient of determination, is 0.2946.